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● Consumption details:

In addition to your invoice, we will send you an


attachment detailing the average energy consumption per
weekday and for the period invoiced with the per hour
breakdown for the day of the highest consumption.

https://www.enel.com.co/en/smart-metering.html

One of these technological innovations offers the possibility of


monitoring how much energy you consume in your home not
only at the end of the month, but even daily. This is Smart
Metering, a technological solution that incorporates new
measuring equipment, telecommunications infrastructure and
central systems for data analysis that allow a flow of
information in two ways, opening the possibility to more and
better services, optimizing the operation of electrical networks
and contributing to improving reliability, safety and quality of
service.
https://www.enel.com.co/en/smart-metering.html

The implementation of this technology is the beginning of a


new relationship between the customer and the company,
allowing people to become relevant and active players in the
management and efficient use of energy.

How is a smart meter different from a traditional one?

It provides updated and detailed information on the energy


consumption of your home or business, identifying the time
and place of highest consumption. Additionally, it records and
notifies irregularities that normally need the support of a

https://www.enel.com.co/en/smart-metering.html

1. COLLECT AND SEND INFORMATION

The smart meter records all the energy consumption data and then encrypts
this information to send it to the data concentrators, throuh the electrical
network with a transmission frequency of every 15 minutes.
2. CENTRALIZE DATA

The information from the smart meters is gathered in several hubs installed in
the city, and then sent to a single data packet via wireless network, to the
smart measurement operations center.

3. ANALYZE AND MANAGE

The smart measurement operations center or central system analyzes the


demand information and manages the energy at each connection,
disconnection and measurement point continuously.

As the reading is done remotely and automatically, it will


no longer be necessary to enter your home, making it
more comfortable, reliable and safe for you.

● Backup Charge:
You have a minimum charge for 3 days before the
suspension of the service in case you forget to pay your
energy bill. Once we register the payment of your invoice,
the reconnection will be done in less time and it will be
done remotely.

If you have any questions or comments about this technology


or our implementation process, you can contact us through
our online chat

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