DO NOT OPEN THIS TEST BOOKLET UNTIL YOU ARE ASKED TO DO 50 T.B.C, : 29/15/ET Booklet Sr. No. iisoessagepasesonsesene WOOT - TEST BOOKLET TOURISM ADMINISTRATION AND MANAGEMENT PAPER II Time Allowed : 1} Hours} {Maximum Marks : 100 AI! questions carry equal marks. INSTRUCTIONS . tiememe ne ame| Do not write anything else on the Test Booklet. a. ‘This Test Booklet contains 60 items (questions), Each item comprises four responses (answers), Choose only one response for each item which you consider the best. 3, After the candidate has read each item in the Test Booklet and decided which of the given respanses is correct or the best, he has to mark the circle containing the letter of tho selected response by blackening it completely with ball point pen as shown below, #8. Peneil should not be used. in blackening the circle to indicate responses on the answer sheet. In the following example, response “C” is so marked ® eo 4 Do the encoding carefully as given in the illustrations, While encoding your particulars or marking the answers on answer sheet, you should blacken the cirele corresponding to the choice in full and no part of the circle should be left unfilled. You may clearly note that since the answer sheets are to be scored/evaluated on machine, any vielation of the instructions may result (n reduetion of your marks for which you would yourself be responsible. 5. You have to murk all your responses ONLY on the ANSWER SHEET separately given. Responses marked on the Test Booklet ar iat any paper other than the answer sheet shall not be examined, Use ball point pen for marking responses. 6 All items carry equal marks. Attempt all items. 7. Before you proceed to mark responses in the Answer Sheet fill in the particulars in the front portion of the Answer Shect as per the instructions, 8 After you have completed the. test, hand over the OMR answer shect to the Invigilater. ® Incase of! any diserepancy found in English und Hindi Version in this paper, the English ‘Version may be treated us correct and final. DO NOT OPEN THIS TEST BOOKLET UNTIL YOU ARE ASKED TO DO SO. 1 P.T.O.TOURISM ADMINISTRATION AND MANAGEMENT Paper Il Time Allowed > 1}Hours} [Maximum Marks : 100 Note :— This paper contains Fifty (60) multiple choice questions, each question carries two (2) marks. Attempt Ali of them. 1. Person travels regularly between his/her place of residence and work is called : (A) Worker (B) Tourist (C) Visitor (D) Commuter 2, In which category of tourism study, Alberuni should be placed ? (A) Adventure Tourism (B) Cultural and Religious Tourism (C) Sports Tourism (D) Leisure Tourism T.B.C. : 291 5/ET—1 2wet veret wd weer wa-w II aay: 14 wy tyats = 100 ) cite: ve wavs # were (50) aefrectts ge F | were wer & at (2) sie G1 at wet & ome dif 1 1 safes Fafa eo 8 setyseet fens at sore ait erm at ome Sahay Prater So a aa or ta ae oe: (A) arixat (B) vies (C) saris D) fafa an-art aren 2. Alberuni (tee) vet aera fa Aci Foca arn arise 2 (A) wrefre Ter (B) Bepft sit ute wier (C) Ga wes (D) saan wer T.B.C. : 29/15/ET—II 3 PTO.Which of the following is an essential element of any technical definition of tourism ? (A) Expenditure (B) Mode of transport (C) Type of accommodation (D) Purpose of trip Point out the correct statement from the following : (A) Is a member of a state by birth or naturalization () Emigrant (B) Moves voluntarily away from his/her native country to take up permanent residence in another country @® Citizen (©) Lives voluntarily away from his/her country of citizenship (i) Alien (D) Is compelled by political or other circumstances to live away from his/her native country @ Exile T.B.C, : 29/15/ET—IT 43. uder at feet ot aahet caro a7 ea snavae aa frefatea Fa ant? (A) =a (B) viteea er ader (C) sae FH wae ©) aH a era 4. fmfafar 4 a wit eer aim: (A) ot a apie ey 8 we a WH ae e @® srarit (B) ean a feat Gat Qe F eee fara 83 SH foe aS Ga Bq aT Fe (Fhe (C) Sen 8 aetacat ante & ta 8 a cif we & @ faeat (D) wrifer a a vfftatedl gra sehseet way wh tw a A wee fee nag & @ Fratet ‘T.B.C, : 29/15/ET—IL 5 P.T.O.5 Who is known for the foundation of ‘Rishi Silsilah’ in Kashmir ? (A) Shaikh Nuruddin (B) Shaikh Hamdani (C) Shaikh Moinuddin (D) Shaikh Abdul Qadir The basic principle of traditional Indian society was : (A) Principle of social hierarchy — (B) Principle of equality (C) Principle of egalitarianism (D) None of these Double domed architecture in India was introduced by : (A) Aryans (B) Turks (C) Mughals () Britishers Which one of these countries is not located in South America ? (A) Peru (B) Paraguay (C) Morocco @) Brazil T.B.C. : 29916/ET—I1 65. a wet 4 ‘Rishi Silsilah’ Cafe feafeers) et aia area # fee arr wa % ? (A) We et (B) Yq erent (C) Wg Fee (D) Se se Fie oie wrda wart at amas feet (A) annie wees at fag (B) Barra ay feErT (C) wanes &r eer D) et & ag set ona 4 thet pacek crepe fens oer te aim at? (A) arat cra (B) wet ono (©) wre gra ) sisi am weet F 8 at fem atic A fea wet & 2 (A) te (B) aaa (C) Feet (D) area TBC. : 29/15/ET—I1 7 P.T.O.10. il. Which of the following pairs is wrongly matched ? (A) Gir Forest—Gujarat (B) Bharatpur—Madhya Pradesh (C) Corbett National Park—Uttarakhand (D) Kanha National Park—Madhya Pradesh If you want to indulge in white water rafting, you would go to : (A) Sahasradhara (B) Rishikesh (C) Allahabad (D) Kempty Which of the following organisations is involved in providing skill based training for the hospitality sector ? (A) NITTM (B) FHRAI (C) IATO (D) NCHMCTAN T.B.C.: 29/15/ET—I1 82. 10. LL. frafated cifedi 4 a size vem fren fr mm * 2? (A) fie aa—aproe (B) SRT —AeT Wer (C) #2 wee qar—sa= (D) ara Ue sense xr a am whe wet 3 ae ses Sake ea we A an aA: (A) Peart (B) eh (C) eevee (D) Sy frafafes ane A a aie aes Sa S$ fay see area vine ver aa A wit & 2 (A) UTTM (B) FHRAI (c) IATO (D) NCHMCTAN T.B.C. 1 29/18/ET—I 9 P.T.O.12, 13. 14, If you wish to enjoy a Camel Safari you would have to go to : (A) Rann of Kutch (Gujarat) (B) Pilani (Rajasthan) (C) Shriganganagar (Rajasthan) (D) Jaisalmer (Rajasthan) India became a party to the International Convention on Biological Diversity (A) June, 1990. (B) May, 1994 (C) April, 2001 (D) May, 1996 Which one of the following organisations is operating youth hostels around the world ? (A) CARE (B) UNESCO (C) YMCA (D) UNHCR T.B.C, : 28/15/ET—I 1012, aT am we Se TH wa Bet we aT ae Ge ea Ba soot aT eT: (A) ate aes (yaa) (B) frert Case) (©) sivineme (asreart) D) Sew COA) 13. ue Sa-fafaen 1 sieht weet FR fre uw est a ra: (A) 3, 1990 (B) 7, 1994 (C) se, 2001 (b) #8, 1996 14. frefafer wre Fa ate we t a fava 3 qa wore data ae wee? (A) CARE (B) UNESCO (Cc) YMCA @®) UNHCR T.B.C. : 29/15/ET—I 11 . P.T.O.15, Restaurant Service orders are taken by (A) Captain (B) Busboy (C) Steward (D) Waiter 16. The housemaid always performs : (A) Light cleaning jobs and linen arrangements (B) Heavy cleaning jobs (C) Lobby cleaning on each floor of the hotel (D) None of the above 17. Hotel Ashok, which became a flagship hotel of ITDC, came into being in the year: (A) 1956 (By 1968 (C) 1965 @) 1970 T.B.C. : 29/15/ET—IT 1215. 16. 17. ‘ieee 3 Gar FH one feak gro fe ae 7 (A) wart (B) Bere au (©) wen @) a creat wien wat & (A) et ard aoe ote Sey arth ah ere (B) at aad a a (C) tea St were Fira we ten He at ame (D) area Fa aie sdf Gea aie, Gt ag. 4. Sh. dt TDC) UF aye tea WA a, fee we at afc ¥ srt ? (A) 1956 4 (B) 1968 4 (C) 1965 4 @) 1970 4 ‘T.B.C. : 29/1 5/ET—IL 13 PTO.18. ‘Capsule Hotels’ were started in which country ? (A) U.S.A. () UK. (C) Japan (D) France 19. Which one of the following is a heritage hotel ? (A) Maurya Sheraton, Delhi (B) Juhu Centaur, Mumbai (C) Rambagh Palace, Jaipur (D) Leela Kempinski, Mumbai 20. One would find floatels in : (A) Manali (B) Loktak (©) Srinagar (D) Ooty TBC, : 29/15/ET—IT 1418, ‘ya tee’ fra ty Hoye feu me 7 (A) 4RB-2. (USA) (B) 3 (©) 3 (D) we 19, frafafea 4 a aren eH faa tea & ? (A) thal ata, fare (B) ae eR, aR (Cc) Tart tea, TATE (D) cen Seat, yas 20. #8 aa fame wa Gta aI Tate : (A) Tare (B) Sera (Cc) are D) Fa TBC. ; 2915/ET—II 16 PTO.21. Upselling is : (A) Selling more quantity to a buyer (B) Selling high priced products in place of low priced products (C) Selling more to premium segments @) High pressure selling 22. Which of the following type of accommedation units was opened in 1634 in USA by Samuel Coles ? (A) Tavern (B) Pension (C) Carvan (D) Cabana 23. “Bloody Mary” and “Screwdriver” are : (A) Brands of liquor served in hotel bars (B) Classical cocktails served in hotel bars (C) Classical mocktails served in hotel bars (D) Brands of soft drinks served in hotel bars TBC. : 29/15/8T—IT 1621, 22. wre Sam (A) afte arn So ee aie HT Pet (py 3a ate Te Faw see St ea) a AT (c) sifeas wi Ferg aafere aT fai (D) sea ae fast frafetaa 4a shee ara apa a ware Seqee afer (Samuel Coles) FT 1634 4 age wes afar F ger eT? (A) ETE (B) Fafa aaa (C) afren (D) =fear | Mage Aa!) ote eager” Be (a) Remea S meer Fg a aretha ah fee (®) famraa S werent Fo ot et sar faa ros (©) faermsa & wasert Fg ort set few fait ae TTR () fase & wear 4 at art aioe fa at fae TBC. : 29/1 5/ET—I v P.T.O.24, Which of the following states in India is landlocked ? (A) Odisha (B) Bihar (C) Andhra Pradesh (D) West Bengal 25. ‘OPERA’ is a/an : (A) ‘Travel company (B) Software used for reservation of hotel rooms (C) Airline charter company (D) Franchise hotel chain 26. Which destination is not covered by the “Maharaja Express” ? (A) Gaya (B) Varanasi (CG) Allahabad (D) Khajuraho ‘T.B.C. : 2915/ET—IT 1824, 25. 26. ong % frafaiad wai Fa sre ype ati & 7 (A) Stfeen (B) fae (C) aia eT (D) weet are ‘OPERA’ & UH : (A) ara 3am (B) fears aA aT sree aA SH fee svar Sl aM are fia area (C) afta tae sam ) waiver fase fee aire tier ““neeran wate" ger wa wet fr arene 7 (A) 7a (B) ant (C) yenerare (D) wae TBC. : 29/15/ET—IT 19 P.T.O.27. A hetel can be defined as ; (A) A place which provides a traveller food and accommodation provided that he/she is in condition to pay for it. (B) A place which provides a traveller accommodation and food (C) A place which provides a traveller accommodation provided that he/she is in a condition to pay for it (D) None of the above 28. A system of calculating international fares based on the maximum permitted mileage between 2 points : (A) Mileage control (B) Mileage method (C) Maximum permitted mileage (D) Fare construction 'T.B.C.: 29/15/ET—IL 2027. 28. ua fasta ofeatea fer on wa Fe: (A) WH ae & we ant Soins ah ae en aot @, soe fe oe fem a ee at aie Fw () we wet ow at A aaa sk She eR HGH Se (C) we wre & show ant st arene Sat, war fe ae Fes fey ya Set a ren a a (D) sea FS ae at aida fare a on eet a we Woe a fe St eer Sate aiees aga Hea wa we arena =: (a) tte rm Friar (B) Ate rm fafa (0) after aan aia aT (D) Fea Fr T.B.C.: 29/15/ET—I 21 P.T.O.29. Who built the Ibadatkhana at Fatehpur Sikri ? (A) Akbar (B) Jahangir (C) Shah Jahan () Aurangzeb 30. The Mughal school of painting formed the spinal column of the various schools of India miniature art. Which one of the following painting styles was not affected by Mughal painting ? (A) Pahari (B) Rajasthani (C) Kangra (D) Kalighata 81. Sher Shah Suri built Sarai at every : (A) 3 kms (B) 5 kms (C) 2 kms (D) 8 kms 32. Hoysala monuments are located in : (A) Hampi and Hospet. (B) Halebid and Belur (C) Mysore and Bengaluru (D) Sringeri and Dharwar T.B.C. : 29/15/ET—IT 2229. 30. 31. 32. waeg fact # yaewern first arava ? (A) Rat (B) wet (©) west (D) shirt fore ar pre faery, fegert aq faaren & fats fener & fore Femre a frafatan farmer fife Ha ated gre faawen go wufaa Tet 7 (A) Tere (B) wR (c) #irgt ) aretrer arene aft 3 ufaaenen sari : (A) & 3 fr. & (B) et 6 fart. (C) B 2 fa. + (D) #8 fer. que (Hoysala) =n set faa & 2 (A) weit att erate (B) wrafae att age (ce) Aq aie age @) Ft at areas TBC. : 29/15/BT—II 23 P.T.O.33. GHNP located in Kullu district was initially constituted in 1984 and it was for marry declared a national park in : (A) 1989 {C) 1999 (B) 1994 (D) 2009 34. In the List I old names of the cities/countries are given and List-II bears their new names. Pinpoint the correct match from the codes given below : List-I (Old Names) (a) Siam (6) Petragrad (ce) Nippon (d) Ceylon Codes : (a) (b) (A) (i) () (B) (iz) (ii) (CG) (i) (iit) @M) Gi) ‘T.B.C. : 29/15/ET—Il fe) i), @ (ee) (iti) List-II (New Names) (@ Leningrad (i) Japan (iii) Sri Lanka (iv) Thailand (iii) (e) @® (iu) 2433. aq fad F fee GHNP qeomm 4 1994 4 afer faer TH oft Fe EE TEN SEA 4 aatte es 2 sa ofa feat eT aT? (A) 1989 8 (C) 1999 5 (B) 1994 4 (D) 2009 4 34. aie # weet Sq ae fee ae Ee BAT a see aE EA fee ae dedi 3 8 we Gif aie: qe (art =) (a) fas (6) Agr © fir (@) facts aa: (a) 6 © (A) je) =) B®) @) @ (Cc) i ~— i) ) Dy @ 3) (iit) T.B.C. : 2945/ET—II ai (rr =H) @) term GD ST (is) ater (iv) TRS (a) ii) (wu) @ (w) 25 P.T.O.35. 36. 37. ‘Transportation of passengers and luggage by air is known as : (A) Air lift (B) Carriage (C) Parcel fly @) Fly forward The National Highway Number 11-A connects : (A) Sholapur and Mangalore (B) Manoharpur and Kothum (C) Barasat and Bangaon (D) Shillong and Sabroom National Highway No. 3 runs from : (A) Amritsar to Calcutta (B) Delhi to Chennai (C) Delhi te Ahmadabad (D) Agra to Mumbai T.B.C. : 29/15/ET—I1 2635. 8a ORT aia atk a an afeaeT oT aT e : (A) ay afer (B) aRaet (C) Ta A (D) are agr 36. wea cst Wen 11-A fet sem & ? (A) wie sie Ange (B) Weg ak aay (C) area sik arta (D) fain sit aaer 37, usa wart den 3 Wee wa wea & : (A) at a ae (B) feeet @ =e (C) feet & Fererng (D) arr a Wa ‘T.B.C. : 29/15/ET—I 27 P.T.O,38. Graph of variables having non-linear relation will be : (A) Curved (B) Hyperbola (C) Straight line (D) None of these 39. Measure of dispersion of frequencies is : (A) Kurtosis (B) Skewness (C) Moments (D) Mean 40. Analysis of consumer behaviour results in: (A) Identification of potential customers (B) Satisfaction of potential customers (C) Elimination ef unwanted customers (D) None of the above TBC. : 29/15/ET—IL 2838. at site dae eh ar cenfes eT: (A) aR (B) StrRaet (C) Ste tan (D) a a ae Tet 39. stafval & fedca ar ama eae ? (A) FAT (B) ant (C) api (D) rer 40. stan # aaen a faeaan a sie 2: (A) Sunfaa weal eT year (B) Sarfera Treat st Hehe (Q) aaifaa mes $ sy (D) set FS ate at TBO. : 29/15/ET—II 29 P.T.O,41. 42. Each market segment must be : (A) Small enough to justify the investment to market the product in it (B) Large enough to justify the investment required to market the product (C) Only (B) is not correct ({D) Both (A) and (B) are not correct Statistical investigation involves : (A) Geometric mean (B) Median (C) Mode (D) All of these . Sum of deviation from arithmetic mean is : (A) Negative (B) Zero (C) Positive (D) Both (A) and (B) T.B.C. : 29/15/ET—I1 3041. 42. 43, wer aI aqMTT eT fem: (A ae @ sere & fe fae ar atta ates ae S faa aret der (B) ae Fo wae + feu fas a aif afer aA fea erat wat (C) fas (B) wet Fe (D) Sat (A) ae (B) we TT viet ast Fan mira 2 (A) wafifeer are (B) Ther (C) FER s @) 4 at samira any @ fra ar am are 7 wise ®) IF (0) Ie D) (A) 3 (By) er ‘T.B.C.: 2995/ET—IL 31 P.T.O.45, 46. 47, Ibn Batuta who came to India in the fourteenth century belonged to : (A) Saudi Arab (B) Moroceo «C) Traq ) Syria The National School of Drama was established in : (A) 1961 (B) 1959 (C) 1980 (D) 1995 Experimental Research Designs are : (A) Either informal or formal (B) Neither informal nor formal (C) Informal (D) Formal Which method can prove very handy and useful if a wide area of investigations are to be covered and information is required soon ? (A) Random Questionnaires (B) Selective Questionnaires (C) Pre-posted Questionnaires (D) Mailed Questionnaires T.B.C. : 29/15/ET—IL 32dd. 47. za aga at deeat ae A at or a, Faria: (A) Feat ata aT (B) tree aT (C) a (D) Sten =r es ares fro eanfea fren ar ar: (A) 1961 4% (B) 1959 F (C) 1980 4 (B) 1995 yarnerk agar wes Fae: (A) at a) sirnfer a actrees (B) 3 at Straits a & ortvaiies (©) erie (D) strate arf fate gm atk sent aafaa @ wach tale ste oH fee as a eT ven aie att gan a sree sedt et afer : (A) aRfer Feat (B) watay weractt (Cc) wi Wifes seTeet (D) Sega weTact TBC. ; 29/15/ET—I 33 P.T.O.48, 49. 50. How is a Brand different from a Brand Mark ? (A) The Brand name has legal protection but a Brand mark does not (B) A Brand name can be uttered but a Brand mark is not” (C) A Brand name is recognized by the target consumer but brand mark (D) None of the above In India, which one of the following organisations serve as the main facilitator to Medical Tourists ? (A) NHMS (B) EMSOS (C) NIMS: (D) ATCMA In India, the study of Consumer Behaviour is : (A) Needed (B) Not needed (C) Depend on situation @) Depend on the policies of consumer forums T.B.C, : 29/15/ET—II 3448. 49 50. ue aie (fe), WE ais ae a aa Fras ? (A) ais am i =a exer at tue wie Ae et ae ht (B) wie a a) aes fen oT cae & oeg as A A a (0) ais aH et SHAT BRT VERT Sra EWA FS HE a Ae (D) aaa 4 A ate eH feqer 4 Prefetas det 8 aire fate ries $ fore ger rere FT Hand & ? (A) NHMS 2 (B) EMSOS (C) NIHMS (D) AICMA ona 3 spe Soret ar ser Fs (A) ret (B) wet Fe (C) fafa ve fk arm % (o) sete tet at ait we Pek wert ‘T.B.C. : 2945/ET—IT 35 P.T.O.