BACK TO THE OFFICE

RETURN STRATEGIES
FOR THE WORKPLACE
AND OFFICE BUILDINGS

MAY 2020
 BACK TO THE OFFICE
Building owners and users alike are grappling with unprecedented
challenges. Based on our work with clients across the globe, Gensler
offers space guidelines, proprietary tools, and services for what our
clients need now, in the near term, and in the long term.

- IMMEDIATE ACTIONS
- ONGOING PANDEMIC
- REIMAGINED FUTURE

2
 BACK TO THE OFFICE

LISTENING TO OUR CLIENTS

We’ve been listening to our clients in every industry to address today’s most pressing topics.

HEALTH &
WELLNESS IS A WHAT’S THE IMPACT ON
OUR PHYSICAL SPACE
IS OUR CULTURE’S 325+
Roundtables and
PRIORITY. COMMON AREAS, VERTICAL HOW DO I TOWN SQUARE,
one-on-one workshops
TRANSPORTATION, VISITOR COMMUNICATE MAIN STREET AND
ACCESS, AND DELIVERIES? AND MANAGE COMMUNITY CENTER.
NECESSARY
CHANGE IN THE
WORKPLACE?
2,500
Multi-industry work-from-home
respondents

HOW DO WE PREPARE
BUILDINGS TO
WELCOME TENANTS
VIRTUAL IS NOT REAL;
RECORDED IS NOT LIVE.
HOW CAN I ANALYZE AND
HOME IS NOT
AN OFFICE.
67,000+
BACK TO WORK? WE REALLY NEED LIVE Clients engaged
EXPERIENCES. RE-PLAN MY EXISTING
OFFICE LAYOUT?

3
 BACK TO THE OFFICE

SPECTRUM OF READINESS
IMMEDIATE ACTIONS ONGOING PANDEMIC REIMAGINED FUTURE

FOCUS ON HEALTH LEADING THE CHANGE THE REIMAGINED WORKPLACE

4
 BACK TO THE OFFICE

THREE INCREMENTAL SHIFTS

We’re working with clients to address strategies and solutions that not only get
us back to the office, but also prepare us for the long-term future of work.

FOCUS ON HEALTH LEADING THE CHANGE THE REIMAGINED WORKPLACE

SCREENING AND CLEANING AND NEW SPACE ACCESS AND VERTICAL ENHANCED WORKPLACE TOUCHLESS
MONITORING PROTOCOLS HYGIENE TYPOLOGIES TRANSPORTATION EXPERIENCE EXPERIENCES

PHYSICAL VERTICAL SPACE BUILDING HEALTH AND SMART BUILDING

DISTANCING TRANSPORTATION STANDARDS AND INFRASTRUCTURE WELLNESS APPLICATIONS
GUIDELINES AND SYSTEMS

5
 SPACE GUIDELINES FOR OWNERS / DEVELOPERS

1 2 3 4
BUILDING ACCESS: BUILDING LOBBY: BUILDING CIRCULATION: BUILDING CIRCULATION:
ENTRANCES + QUEUING SCREENING, CHECK-IN + ELEVATORS FIRE STAIRS
SECURITY

5 6 7 8
BUILDING PUBLIC SPACE: BUILDING SYSTEMS: WAYFINDING, PROTOCOLS +
RESTROOMS FILTRATION + VENTILATION SIGNAGE + GRAPHICS CLEANING

FOR USERS / WORKPLACE

9 10 11 12
WORKPLACE ENTRANCES: WORKPLACE LOBBY: WORKPLACE CIRCULATION: WORKPLACE CIRCULATION:
VISITOR + EMPLOYEE QUEUING + CHECK-IN PATH FIRE STAIRS

13 14 15 16
WORKPLACE OPEN PLAN: WORKPLACE OFFICES + WORKPLACE COLLABORATIVE + WORKPLACE
DE-DENSIFICATION CONFERENCE ROOMS FOOD SPACES OUTDOOR AREAS

6
 Self-Starter Package 05.01.2020 IN-PROGRESS DRAFT
THE WORKPLACE COLLECTION: SIGNAGE INDEX
NOT FOR DISTRIBUTION
8.5” x 11” Letter sized panels

SPACE GUIDELINES - BUILDING

Welcome Thank you Let's keep each Traveled Remember to Café is Wash your hands!
Back! for visiting other safe recently? stay 6 feet apart! closed Wet Lather
We're glad to see you. Unfortunately, we are Please wear No handshake Please notify the receptionist We are encouraging social distancing. Sorry for the your hands with clean, running
water (warm or cold), turn
your hands by rubbing them
together with the soap. Be sure
We've made a few updates not hosting outside a mask zone of any domestic or inconvenience! off the tap, and apply soap. to lather the backs of your
hands, between your fingers, Room maximum is 4 people. Room maximum is 6 people. Room maximum is 8 people.
to keep you safe. visitors at this time. It helps to prevent germs Try waving instead!
international travel. and under your nails.
from spreading.
Please do not add chairs. Please do not add chairs. Please do not add chairs.

Wash hands for Cover your cough Scrub Rinse

20 seconds
Follow the CDC guidelines.
your hands for at least hands well under clean
or sneeze 20 seconds. Need a timer? running water.
Use a tissue or Hum the "Happy
your elbow. Birthday" song from
beginning to end twice.

Avoid touching
common surfaces
Use a tissue or paper
towel instead.
Don't touch
your face
Have an itch?
Use a tissue.
No more than
2 people
No more than
4 people
6 FT
Dry
hands using a clean towel
or air dry them.

per elevator per elevator

A.01 A.02 A.03 A.04 B.06 B.07 B.09 C.01 D.01 F.02 F.03 F.04

5” x 7” Panels

Feeling Remember to Please wear Please wear No-Handshake Keep your Remember to This Entrance Please use a Wipe surfaces Please don’t Lets spread We’re focused Please dispose
Sick? wash your hands a mask gloves Zone belongings use hand sanitizer Closed tissue or your before and leave dishes out! on your of masks and
Please go home. Notify your
doctor if you experience
for 20 seconds We're keeping each other safe. We're keeping each other safe. Try a foot tap instead!
with you frequently Please use other door elbow to call after use or containers Only one person per
table or booth.
wellness gloves here.
symptoms of COVID-19. We're keeping each other safe. We're reducing our use of
communal closets.
We're keeping each other safe.
the elevator in sink Think about getting some
fresh air at lunch.
Check CDC.gov for symptoms. Clean them well with dish soap...
While you're at it, wash your hands
for 20 seconds.

Building Access: Building Lobby: Building Circulation: Building Circulation:

A.05 A.06 A.07 A.08 A.09 A.10 A.11 B.05 B.08 C.02 C.03 C.04 C.05

3.5” x 5” Table Toppers 8”D - Die Cut Floor Vinyl 3” - Die Cut Vinyl

Desk not Keep your This surface

in use distance was recently Not in use

Entrances + Queuing Screening, Check-in

6 + Security Elevators Fire Stairs
Please find somewhere Remember to minimize
disinfected

Wait Here
else to work. contact with others

Seat not Avoid touching FT One Way

This way please
in use. shared surfaces
Be respectful to colleagues.
Clean technology and other items
before and after use. Please
We are encouraging 6 feet
of social distancing.

E.01 E.02 E.03 D.04 F.01 F.05 B.02 B.03 B.04 D.03

B.01

H E A LT H & S A F E T Y S I G N A G E S Y S T E M S May 1, 2020 v1.0 ©

1 2 3
VERTICAL
TRANSPORTATION
Lorem ipsum
4 VERTICAL
TRANSPORTATION
ACCESS AND VERTICALQUEUING
TRANSPORTATION ELEVATOR ELEVATOR
QUEUING WAITING

SCREENING
CHECK-IN

QUEUING
EXIT

SCREENING SECURITY STAIR STAIR

CHECK-IN CHECK-IN ENTRY EXIT

Lorem ipsum
ENTRY SECURITY
CHECK-IN
ELEVATOR CIRCULATION
WAITING QUEUING PATH
ELEVATOR
ELEVATOR QUEUING WAITING
WAITING

EXIT

EXIT
SCREENING AND
MONITORING
PROTOCOLS

• Single door entries, automatic • Centralized check-in for • Elevator capacity limited by • Use fire stairs for one way
health and wellness screening, cab size traffic in lieu of elevators
• Limit entry points
monitoring, and sign-in (for lower floors)
• Floor decals to adhere to
• Floor decals to adhere to
• Designated queuing and physical distancing guidelines:
physical distancing guidelines
waiting area for elevators boarding, riding, and
TOUCHLESS PHYSICAL
EXPERIENCES DISTANCING disembarking

7
 SPACE GUIDELINES - BUILDING

Building Public Space: Building Systems: Wayfinding, Signage + Protocols + Cleaning

Restrooms Filtration + Ventilation Graphics Overview of Package Types

CLEANING
& HYGIENE

5 6 7 8Integrated Brand
TIER 1 TIER 2 TIER 3
Self-Starter Bespoke
QUEUING

SCREENING
CHECK-IN
Gensler’s Self-Starter system includes a set of The Integrated Brand system allows clients to For a custom and unique app
core signage components for temporary use, work with a Gensler brand design team to may choose to fully integrate
direct-printed onto Sintra® PVC board and low-tack develop the look and feel of signage so that it for example, by creating dim
vinyl adhesiveLorem
films.
ipsum
will reflect their brand and integrate visually applied directly to the wall ra
SECURITY with existing signage and interiors.
CHECK-IN
Clients can choose the signs they need, and New specialty sign types can
SPACE
STANDARDS AND place an order directly with a pre-selected national Customized selections may include fonts, color to specifically suit the needs
GUIDELINES
ELEVATOR fabricator, to be drop-shipped
QUEUING to their offices and palette, icon
GLOVES FOR CLEANING
style, tone of voice for
NO SHARED SNACKS
messages, end user.
ULTRA VIOLET
WAITING

SMART BUILDING
installed by facilities staff. higher-quality materials, and dimensional elements. LIGHT
& HANDLING
APPLICATIONS
Self-Starter Package
Provide gloves for cleaning Do not provide shared food Utilization of ultra violet
2 and handling of equipment. and beverage. light for cleaning surfaces.
Stop!

Welcome
No more than 2 people
per elevator to allow for
social distancing.
THE WORKPLACE COLLECTION Back!
Please
Collection Overview
We’re glad to see you. We’ve
made a few changes, to protect
ourselves and others. wait here
We are encouraging 6 feet
© GENSLER 2020 B.07 of social distancing.

The Self-Starter Package is pre-designed to support key areas

of the workplace. Each kit includes signage and messaging to Wash your 6FT
hands often
guide employees through multiple spaces and remind them Lather up well, and
scrub thoroughly for

of best-practice protocols. at least 20 seconds.

© GENSLER 2020 A.01

One Way
This way please.

S PA C E T Y P E S
© GENSLER 2020 A.07

Welcome & Arrival | Entry, Reception Lobbies

Circulation | Elevators, Stairs, Hallways Materials R E T U R N T O O F F I C E | S I G N A G E S Y S T E M SMINIMIZE COUNTER USE SIGNAGE
Pantries & Cafés The program includes affordable and easily deployed ACCESSORIES
Restrooms & Wellness materials for durability and responsive delivery.
Minimize accessories on Use signage to encourage
Convening & Workplace | Conference/Team Rooms, Desks • Printed Sintra panels
the counter that encourage people to wipe equipment,
• Floor and wall decals
• Table toppers with printed inserts shared touching door handles and other
surfaces before and after
use.

• Use alternating stalls to • Increased fresh air intake • Core, integrated and • Implement cleaning protocols
RETURN TO OFFICE | SIGNAGE SYSTEMS May 7, 2020 v1.1 ©

control capacity and support customized branding and

physical distancing, confirm
with local code compliance
• Heightened cleaning
protocols, with protocol +
occupancy signage
• Advanced air filtration • Use signage to encourage
signage components,
people to clean equipment,
• Increase frequency of supporting key areas
door handles, and surfaces
air flushing
• Signage and decals to guide before and after use
employees through multiple
spaces and encourage best-
practice protocols

8
 SPACE GUIDELINES - USERS / WORKPLACE

Self-Starter Package 05.01.2020 IN-PROGRESS DRAFT

NOT FOR DISTRIBUTION
Workplace Entrances: Workplace Lobby: Workplace Circulation: Workplace Circulation:
THE WORKPLACE COLLECTION: SIGNAGE INDEX

8.5” x 11” Letter sized panels

Welcome Thank you Let's keep each Traveled Remember to Café is Wash your hands!

Visitor + Employee Queuing + Check-In Path Fire Stairs

Back! for visiting other safe recently? stay 6 feet apart! closed Wet Lather
We're glad to see you. Unfortunately, we are Please wear No handshake Please notify the receptionist We are encouraging social distancing. Sorry for the your hands with clean, running
water (warm or cold), turn
your hands by rubbing them
together with the soap. Be sure
We've made a few updates not hosting outside a mask zone of any domestic or inconvenience! off the tap, and apply soap. to lather the backs of your
hands, between your fingers, Room maximum is 4 people. Room maximum is 6 people. Room maximum is 8 people.
to keep you safe. visitors at this time. It helps to prevent germs Try waving instead!
international travel. and under your nails.
from spreading.
Please do not add chairs. Please do not add chairs. Please do not add chairs.

Wash hands for Cover your cough Scrub Rinse

20 seconds
Follow the CDC guidelines.
your hands for at least hands well under clean
or sneeze 20 seconds. Need a timer? running water.
Use a tissue or Hum the "Happy
your elbow. Birthday" song from
beginning to end twice.

Avoid touching
common surfaces
Use a tissue or paper
towel instead.
Don't touch
your face
Have an itch?
Use a tissue.
No more than
2 people
No more than
4 people
6 FT
Dry
hands using a clean towel
or air dry them.

per elevator per elevator

A.01 A.02 A.03 A.04 B.06 B.07 B.09 C.01 D.01 F.02 F.03 F.04

5” x 7” Panels

Feeling Remember to Please wear Please wear No-Handshake Keep your Remember to This Entrance Please use a Wipe surfaces Please don’t Lets spread We’re focused Please dispose
Sick? wash your hands a mask gloves Zone belongings use hand sanitizer Closed tissue or your before and leave dishes out! on your of masks and
Please go home. Notify your
doctor if you experience
for 20 seconds We're keeping each other safe. We're keeping each other safe. Try a foot tap instead!
with you frequently Please use other door elbow to call after use or containers Only one person per
table or booth.
wellness gloves here.
symptoms of COVID-19. We're keeping each other safe. We're reducing our use of We're keeping each other safe.
the elevator in sink Think about getting some
fresh air at lunch.

9 10 11 12
communal closets.
Check CDC.gov for symptoms. Clean them well with dish soap...
While you're at it, wash your hands
for 20 seconds.
CE
AN

A.05 A.06 A.07 A.08 A.09 A.10 A.11 B.05 B.08 C.02 C.03 C.04 C.05
TR

VERTICAL
EN

3.5” x 5” Table Toppers

TOUCHLESS 8”D - Die Cut Floor Vinyl 3” - Die Cut Vinyl
T

TRANSPORTATION
ES

EXPERIENCES
GU

Desk not Keep your This surface

in use distance was recently Not in use
disinfected

6
Please find somewhere Remember to minimize

Wait Here
else to work. contact with others

Seat not FT One Way

Check-in
Avoid touching This way please
in use. shared surfaces
Be respectful to colleagues.
Clean technology and other items
before and after use. Please
We are encouraging 6 feet
of social distancing.

E.01 E.02 E.03 D.04 F.01 F.05 B.02 B.03 B.04 D.03

B.01

EM
PH
LOE A LT H & S A F E T Y S I G N A G E S Y S T E M S May 1, 2020 v1.0 ©
YEE
Self-Starter Package 05.01.2020 IN-PROGRESS DRAFT EN
TR
THE WORKPLACE COLLECTION: SIGNAGE INDEX
NOT FOR DISTRIBUTION AN
CE SPACE
8.5” x 11” Letter sized panels
SCREENING AND STANDARDS AND
Welcome Thank you Let's keep each Traveled Remember to Café is Wash your hands! MONITORING GUIDELINES
Back! for visiting other safe recently? stay 6 feet apart! closed
We're glad to see you.
We've made a few updates
to keep you safe.
Unfortunately, we are
not hosting outside
visitors at this time.
Please wear
a mask
It helps to prevent germs
from spreading.
No handshake
zone
Try waving instead!
Please notify the receptionist
of any domestic or
international travel.
EM
PLO
We are encouraging social distancing. Sorry for the
inconvenience!
Wet
your hands with clean, running
water (warm or cold), turn
off the tap, and apply soap.
Lather
your hands by rubbing them
together with the soap. Be sure
to lather the backs of your
hands, between your fingers,
and under your nails.
Room maximum is 4 people.
Please do not add chairs.
Room maximum is 6 people.
Please do not add chairs.
Room maximum is 8 people.
Please do not add chairs.
PROTOCOLS
Wash hands for Cover your cough
YE Scrub Rinse

ES
your hands for at least hands well under clean
20 seconds or sneeze 20 seconds. Need a timer? running water.
Follow the CDC guidelines. Use a tissue or Hum the "Happy

6 AFE
your elbow. Birthday" song from
beginning to end twice.

FT
No more than No more than Dry

ZO
Avoid touching Don't touch hands using a clean towel
common surfaces your face or air dry them.
Use a tissue or paper Have an itch?
2 people 4 people
NE
towel instead. Use a tissue.

per elevator per elevator

A.01 A.02 A.03 A.04 B.06 B.07 B.09 C.01 D.01 F.02 F.03 F.04

5” x 7” Panels

Feeling Remember to Please wear Please wear No-Handshake Keep your Remember to This Entrance Please use a Wipe surfaces Please don’t Lets spread We’re focused Please dispose
Sick? wash your hands a mask gloves Zone belongings use hand sanitizer Closed tissue or your before and leave dishes out! on your of masks and
Please go home. Notify your
doctor if you experience
for 20 seconds We're keeping each other safe. We're keeping each other safe. Try a foot tap instead!
with you frequently Please use other door elbow to call after use or containers Only one person per
table or booth.
wellness gloves here.
symptoms of COVID-19. We're keeping each other safe. We're reducing our use of
communal closets.
We're keeping each other safe.
the elevator in sink Think about getting some
fresh air at lunch.
Check CDC.gov for symptoms. Clean them well with dish soap...
While you're at it, wash your hands
for 20 seconds.

A.05 A.06 A.07 A.08 A.09 A.10 A.11 B.05 B.08 C.02 C.03 C.04 C.05

3.5” x 5” Table Toppers 8”D - Die Cut Floor Vinyl 3” - Die Cut Vinyl

Desk not Keep your This surface

in use distance was recently Not in use
disinfected

6
Please find somewhere Remember to minimize

PHYSICAL Wait Here

else to work. contact with others

Seat not Avoid touching FT One Way

This way please
in use. shared surfaces
Please
DISTANCING
Be respectful to colleagues.
Clean technology and other items
before and after use.

We are encouraging 6 feet

of social distancing.

E.01 E.02 E.03 D.04 F.01 F.05 B.02 B.03 B.04 D.03

B.01

H E A LT H & S A F E T Y S I G N A G E S Y S T E M S May 1, 2020 v1.0 ©

• Separated visitor and employee • Centralized check-in and • One way circulation, avoid • Use fire stairs instead of
entrances + screening monitoring crossing in opposite directions elevators for multi-floor
SPACE tenants
• Designate employee safe zone • Floor graphic decals to STANDARDS AND
GUIDELINES • Paths noted with directional
after check-in, with no visitor adhere to physical distancing signage • Enhanced communications
access guidelines and signage

9
 SPACE GUIDELINES - USERS / WORKPLACE

Workplace Open Plan: Workplace: Workplace: Workplace:

De-densification Offices + Conference Rooms SPACE
Collaborative + Food Spaces Outdoor Areas
STANDARDS AND
GUIDELINES

SPACE
STANDARDS AND
GUIDELINES
13 14 SPACE
STANDARDS AND
Self-Starter Package
THE WORKPLACE COLLECTION: SIGNAGE INDEX
05.01.2020 IN-PROGRESS DRAFT
NOT FOR DISTRIBUTION
15 Self-Starter Package
T H E W O R K P L A C E C O L L E C T I O N : S I G N A GTEHIEN D

8.5” x 11” Letter sized panels

SPACE
STANDARDS AND
GUIDELINES
Self-Starter Package
WEOX R K P L A C E C O L L E C T I O N : S I G N A G E I N D E X

8.5” x 11” Letter sized panels

05.01.2020
05.01.2020 IN-PROGRESS DRAFT IN-PROGRESS DRAFT
NOT FOR DISTRIBUTION NOT FOR DISTRIBUTION
16 ENTRY
SPACE
STANDARDS AND
GUIDELINES
GUIDELINES 8.5” x 11” Letter sized panels
Welcome
Back!
We're glad to see you.
We've made a few updates
to keep you safe.
Thank you
for visiting
Unfortunately, we are
not hosting outside
visitors at this time.
Let's keep each
other safe
Please wear
a mask
It helps to prevent germs
from spreading.
No handshake
zone
Try waving instead!
Welcome
Traveled
Back!
recently?
Please notify We're
We've
of any domestic
glad to see you.
the receptionist
or made a few updates
to keep you safe.
international travel.
Thank you
for visiting
Unfortunately, we are
not hosting outside
visitors at this time.
Let's keep each
Please wear
a mask
Traveled
Remember
other safe stay 6 feet
to
recently?
It helps to prevent germs
from spreading.
Café is
apart! closed
zone
We are encouragingPlease
No handshake

Try waving instead!

notify the receptionist
social distancing.
of any domestic or
international travel.
Sorry for the
inconvenience!
Wash your hands!

Wet
your hands with clean, running
water (warm or cold), turn
off the tap, and apply soap.
Lather
your hands by rubbing them
together with the soap. Be sure
to lather the backs of your
hands, between your fingers,
and under your nails.
Remember to

Room maximum is 4 people.

Please do not add chairs.
Café is
stay 6 feet apart! closed
We are encouraging social distancing. Sorry for the
inconvenience!
Room maximum is 6 people.
Please do not add chairs.
Room maximum is 8 people.
Please do not add chairs.
Wash your hands!

Wet
your hands with clean, running
water (warm or cold), turn
off the tap, and apply soap.
Lather
your hands by rubbing them
together with the soap. Be sure
to lather the backs of your
hands, between your fingers,
and under your nails.
Room maximum is 4 people.
Please do not add chairs.
Room maximum is 6 people.
Please do not add chairs.
Room maximum is 8 people.
Please do not add chairs.

Welcome Thank you Let's keep each Traveled Remember to Café is Wash your hands! Wash hands for
20 seconds
Cover your cough
or sneeze
Wash hands for
20 seconds
Cover your cough
or sneeze
Scrub
your hands for at least
20 seconds. Need a timer?
Rinse
hands well under clean
running water.
Scrub
your hands for at least
20 seconds. Need a timer?
Rinse
hands well under clean
running water.

Back! for visiting other safe recently? stay 6 feet apart! closed
Follow the CDC guidelines. Use a tissue or Follow the CDC guidelines. Use a tissue or Hum the "Happy Hum the "Happy

EXIT
your elbow. your elbow. Birthday" song from Birthday" song from
beginning to end twice. beginning to end twice.

6 6
Wet Lather FT FT
We're glad to see you. Unfortunately, we are Please wear No handshake Please notify the receptionist We are encouraging social distancing. Sorry for the your hands with clean, running your hands by rubbing them

We've made a few updates not hosting outside a mask zone of any domestic or inconvenience!
water (warm or cold), turn
off the tap, and apply soap.
together with the soap. Be sure
to lather the backs of your
Room maximum is 4 people. Room maximum is 6 people. Room maximum is 8 people.
Avoid touching
common surfaces
Don't touch
your face No more than No more than
Avoid touching
common surfaces
Don't touch
your face No more than
Dry
hands using a clean towel
or air dry them.
No more than Dry
hands using a clean towel

2 people 4 people
hands, between your fingers, or air dry them.
to keep you safe. visitors at this time.
2 people 4 people
It helps to prevent germs Try waving instead!
Use a tissue or paper Have an itch?
from spreading. international travel. and under your nails.
Please do not add chairs. Please do not add chairs. Please do not add chairs. towel instead. Use a tissue.
Use a tissue or paper
towel instead.
Have an itch?
Use a tissue.

per elevator per elevator per elevator per elevator

Wash hands for Cover your cough Scrub Rinse
your hands for at least hands well under clean
20 seconds or sneeze 20 seconds. Need a timer? running water.
Follow the CDC guidelines. Use a tissue or Hum the "Happy
your elbow. Birthday" song from

A.01 A.02 A.03 A.04 A.01 B.06 A.02 B.07 B.09 C.01 D.01 F.02 F.03 F.04
beginning to end twice.

A.03 A.04 B.06 B.07 B.09 C.01 D.01 F.02 F.03 F.04
Avoid touching
common surfaces
Use a tissue or paper
towel instead.
Don't touch
your face
Have an itch?
Use a tissue.
No more than
2 people
No more than
4 people
6 FT
Dry
hands using a clean towel
or air dry them.

per elevator per elevator

5” x 7” Panels 5” x 7” Panels
A.01 A.02 A.03 A.04 B.06 B.07 B.09 C.01 D.01 F.02 F.03 F.04 Feeling Remember to Please wear Please wear No-Handshake Keep your Remember to Wipe surfaces Please don’t Lets spread We’re focused Please dispose
Feeling Remember to Please This wear
Entrance Please use a Wipeand
surfaces Please don’t Lets spread We’re focused
Sick? wash your hands a mask gloves Zone belongings usewear
hand sanitizer Please
Closed
No-Handshake
tissue or your
Keep
beforeyour
and Remember
leave dishes to out!This Entrance Please use a
on your of masks Please dispose
Please go home. Notify your
for 20 seconds We're keeping each other safe. We're keeping each other safe. Sick? Try a foot tap instead! washwith
youryou
hands a mask
frequently gloves Zone belongings
after use oruse hand sanitizer
containers Closed Only one person per
tissue or your
wellness before
gloves here. and leave dishes out! on your of masks and
for 20 seconds elbow to call with you after use or containers wellness gloves here.
infrequently
doctor if you experience Please use other
safe.door
table or booth. Only one person per

5” x 7” Panels sink
Please go home. Notify your We're keeping each other safe. We're keeping each other Try a foot tap instead!
symptoms of COVID-19. We're keeping each other safe. doctor if you experience We're reducing our use of We're keeping each other safe.
the elevator
Please use other door elbow to call
Think about getting some table or booth.

Check CDC.gov for symptoms.

symptoms of COVID-19. We're keepingcommunal
each otherclosets.
safe. We're reducing our use of
communal closets.
We're
Clean themkeeping
well witheach
dishother safe.
soap...
fresh air at lunch.

the elevator in sink Think about getting some

fresh air at lunch.
While you're at it, wash your hands
Check CDC.gov for symptoms. Clean them well with dish soap...
for 20 seconds.
While you're at it, wash your hands
for 20 seconds.

Feeling Remember to Please wear Please wear No-Handshake Keep your Remember to This Entrance Please use a Wipe surfaces Please don’t Lets spread We’re focused Please dispose
Sick? wash your hands a mask gloves Zone belongings use hand sanitizer Closed tissue or your before and leave dishes out! on your of masks and
Please go home. Notify your
doctor if you experience
for 20 seconds We're keeping each other safe. We're keeping each other safe. Try a foot tap instead!
with you frequently Please use other door elbow to call after use or containers Only one person per
table or booth.
wellness gloves here.
symptoms of COVID-19. We're keeping each other safe. We're reducing our use of
communal closets.
We're keeping each other safe.
the elevator in sink Think about getting some
fresh air at lunch.
Check CDC.gov for symptoms. Clean them well with dish soap...
While you're at it, wash your hands
for 20 seconds.

A.05 A.06 A.07 A.08 A.09 A.10 A.11 B.05 B.08 C.02 C.03 C.04 C.05
A.05 A.06 A.07 A.08 A.09 A.10 A.11 B.05 B.08 C.02 C.03 C.04 C.05
3.5” x 5” Table Toppers 8”D - Die Cut Floor Vinyl 3” - Die Cut Vinyl
3.5” x 5” Table Toppers 8”D - Die Cut Floor Vinyl 3” - Die Cut Vinyl
A.05 A.06 A.07 A.08 A.09 A.10 A.11 B.05 B.08 C.02 C.03 C.04 C.05
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Self-Starter Package 05.01.2020 IN-PROGRESS DRAFT
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Self-Starter Package 05.01.2020 IN-PROGRESS DRAFT

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in use. shared surfaces
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NOT FOR DISTRIBUTION
THE WORKPLACE COLLECTION: SIGNAGE INDEX
Be respectful to colleagues.
Clean technology and other items
E.01 E.02 E.03 D.04 F.01 F.05 B.02 B.03 B.04 D.03
before and after use.

B.01
We are encouraging 6 feet
of social distancing. 8.5” x 11” Letter sized panels B.01
8.5” x 11” Letter sized panels E.01 E.02 E.03 D.04 F.01 F.05 B.02 B.03 B.04 D.03 H E A LT H & S A F E T Y S I G N A G E S Y S T E M S May 1, 2020 v1.0 ©
Welcome Thank you Let's keep each Traveled Remember to Café is Wash your hands!
B.01 Back! for visiting other safe recently? stay 6 feet apart! closed H E A LT H & S A F E T Y S I G N A G E S Y S T E M S May 1, 2020 v1.0 ©
Welcome Thank you Let's keep each Traveled Remember to Café is Wash your hands! We're glad to see you. Unfortunately, we are Please wear No handshake Please notify the receptionist We are encouraging social distancing. Sorry for the
Wet
your hands with clean, running
water (warm or cold), turn
Lather
your hands by rubbing them
together with the soap. Be sure

Back! for visiting other safe recently? stay 6 feet apart! closed
We've made a few updates not hosting outside a mask zone of any domestic or inconvenience! off the tap, and apply soap. to lather the backs of your
hands, between your fingers, Room maximum is 4 people. Room maximum is 6 people. Room maximum is 8 people.
to keep you safe. visitors at this time. It helps to prevent germs Try waving instead!
international travel. and under your nails.
from spreading.
Please do not add chairs. Please do not add chairs. Please do not add chairs.
Wet Lather
We're glad to see you. Unfortunately, we are Please wear No handshake Please notify the receptionist We are encouraging social distancing. Sorry for the your hands with clean, running your hands by rubbing them

H E A LT H & S A F E T Y S I G N A G E S Y S T E M S
water (warm or cold), turn together with the soap. Be sure
Wash hands for Cover your cough Scrub Rinse
We've made a few updates not hosting outside a mask zone of any domestic or inconvenience! off the tap, and apply soap. to lather the backs of your
Room maximum is 4 people. Room maximum is 6 people. Room maximum is 8 people.
May 1, 2020 v1.0 ©
your hands for at least hands well under clean
hands, between your fingers, 20 seconds or sneeze
to keep you safe. visitors at this time. It helps to prevent germs Try waving instead!
international travel. and under your nails.
20 seconds. Need a timer? running water.
from spreading.
Please do not add chairs. Please do not add chairs. Please do not add chairs. Follow the CDC guidelines. Use a tissue or
your elbow.
Hum the "Happy
Birthday" song from
beginning to end twice.

6
Wash hands for Cover your cough Scrub Rinse FT
your hands for at least hands well under clean
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hands using a clean towel
or air dry them.

2 people 4 people
your elbow. Birthday" song from
Use a tissue or paper Have an itch?
beginning to end twice.
towel instead. Use a tissue.

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Use a tissue or paper
towel instead.
Don't touch
your face
Have an itch?
Use a tissue.
No more than
2 people
No more than
4 people
6 FT
Dry
hands using a clean towel
or air dry them.
per elevator per elevator

per elevator per elevator A.01 A.02 A.03 A.04 B.06 B.07 B.09 C.01 D.01 F.02 F.03 F.04

A.01 A.02 A.03 A.04 B.06 B.07 B.09 C.01 D.01 F.02 F.03 F.04
5” x 7” Panels

5” x 7” Panels Feeling Remember to Please wear Please wear No-Handshake Keep your Remember to This Entrance Please use a Wipe surfaces Please don’t Lets spread We’re focused Please dispose
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Please go home. Notify your
doctor if you experience
for 20 seconds We're keeping each other safe. We're keeping each other safe. Try a foot tap instead!
with you frequently Please use other door elbow to call after use or containers Only one person per
table or booth.
wellness gloves here.
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This Entrance Please use a communal closets. the elevator fresh air at lunch.

Sick? wash your hands a mask gloves Zone belongings use hand sanitizer Closed tissue or your before and leave dishes out! on your of masks and Check CDC.gov for symptoms. Clean them well with dish soap...
While you're at it, wash your hands

Please go home. Notify your

doctor if you experience
for 20 seconds We're keeping each other safe. We're keeping each other safe. Try a foot tap instead!
with you frequently Please use other door elbow to call after use or containers Only one person per
table or booth.
wellness gloves here.
for 20 seconds.

symptoms of COVID-19.
Check CDC.gov for symptoms.
We're keeping each other safe. We're reducing our use of
communal closets.
We're keeping each other safe.
the elevator in sink Think about getting some
fresh air at lunch.
Clean them well with dish soap...
While you're at it, wash your hands
for 20 seconds.

A.05 A.06 A.07 A.08 A.09 A.10 A.11 B.05 B.08 C.02 C.03 C.04 C.05
May 1, 2020 v1.0 © H E A LT H & S A F E T Y S I G N A G E S Y S T E M S
A.05 A.06 A.07 A.08 A.09 A.10 A.11 B.05 B.08 C.02 C.03 C.04 C.05 3.5” x 5” Table Toppers 8”D - Die Cut Floor Vinyl 3” - Die Cut Vinyl

3.5” x 5” Table Toppers 8”D - Die Cut Floor Vinyl 3” - Die Cut Vinyl Desk not Keep your This surface
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before and after use.

disinfected

6
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We are encouraging 6 feet

Seat not Avoid touching FT One Way
This way please
of social distancing.
in use. shared surfaces
Please
of social distancing.
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Clean technology and other items
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E.01 E.02 E.03 D.04 F.01 F.05 B.02 B.03 B.04 D.03
before and after use.

We are encouraging 6 feet

of social distancing.
B.01 This way please
6 Please
Wait Here
before and after use.
Clean technology and other items
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shared surfaces in use.

E.01 E.02 E.03 D.04 F.01 F.05 B.02 B.03 B.04 D.03 FT
One Way Avoid touching Seat not
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B.01 H E A LT H & S A F E T Y S I G N A G E S Y S T E M S
Remember to minimize Please find somewhere

May 1, 2020 v1.0 © Not in use was recently distance in use

This surface Keep your Desk not

H E A LT H & S A F E T Y S I G N A G E S Y S T E M S May 1, 2020 v1.0 ©

3” - Die Cut Vinyl 8”D - Die Cut Floor Vinyl 3.5” x 5” Table Toppers

C.05 C.04 C.03 C.02 B.08 B.05 A.11 A.10 A.09 A.08 A.07 A.06 A.05

HEALTH AND
for 20 seconds.
While you're at it, wash your hands
Clean them well with dish soap... Check CDC.gov for symptoms.

fresh air at lunch.

in sink the elevator communal closets.
Think about getting some We're keeping each other safe. We're reducing our use of We're keeping each other safe. symptoms of COVID-19.

gloves here. wellness table or booth.

or containers after use elbow to call Please use other door frequently with you for 20 seconds doctor if you experience
Only one person per Try a foot tap instead! We're keeping each other safe. We're keeping each other safe. Please go home. Notify your

of masks and on your out! leave dishes before and tissue or your Closed use hand sanitizer belongings Zone gloves a mask wash your hands Sick?

WELLNESS
Please dispose We’re focused Lets spread Please don’t Wipe surfaces Please use a This Entrance Remember to Keep your No-Handshake Please wear Please wear Remember to Feeling
May 1, 2020 v1.0 © H E A LT H & S A F E T Y S I G N A G E S Y S T E M S
5” x 7” Panels

B.01 F.04 F.03 F.02 D.01 C.01 B.09 B.07 B.06 A.04 A.03 A.02 A.01
D.03 B.04 B.03 B.02 F.05 F.01 D.04 E.03 E.02 E.01
per elevator per elevator
4 people 2 people Use a tissue.
Have an itch?
towel instead.
Use a tissue or paper
of social distancing.
We are encouraging 6 feet
or air dry them.
hands using a clean towel
Dry
FT
6 No more than No more than your face
Don't touch
common surfaces
Avoid touching

This way please

FT
6 Please
Wait Here
before and after use.
Clean technology and other items
Be respectful to colleagues.

shared surfaces
Avoid touching
in use.
Seat not
running water.
hands well under clean
Rinse
beginning to end twice.
Birthday" song from
Hum the "Happy
20 seconds. Need a timer?
your hands for at least
Scrub
or sneeze
your elbow.
Use a tissue or

Cover your cough

Follow the CDC guidelines.
20 seconds
Wash hands for
One Way
Please do not add chairs. Please do not add chairs. Please do not add chairs. international travel. from spreading. visitors at this time. to keep you safe.
and under your nails.
Room maximum is 8 people. Room maximum is 6 people. Room maximum is 4 people. disinfected
hands, between your fingers,
contact with others
Remember to minimize
else to work.
Please find somewhere of any domestic or
Try waving instead! It helps to prevent germs
to lather the backs of your off the tap, and apply soap. inconvenience! zone a mask not hosting outside We've made a few updates
Not in use was recently
together with the soap. Be sure water (warm or cold), turn distance Sorry for the in use We are encouraging social distancing. Please notify the receptionist No handshake Please wear Unfortunately, we are We're glad to see you.
your hands by rubbing them your hands with clean, running
This surface
Lather Wet Keep your Desk not
stay 6 feet apart! closed recently? other safe for visiting Back!
Wash your hands! Remember to Café is Traveled Let's keep each Thank you Welcome
3” - Die Cut Vinyl 8”D - Die Cut Floor Vinyl 3.5” x 5” Table Toppers
8.5” x 11” Letter sized panels
C.05 C.04 C.03 C.02 B.08 B.05 A.11 A.10 A.09 A.08 A.07 A.06 A.05
NOT FOR DISTRIBUTION THE WORKPLACE COLLECTION: SIGNAGE INDEX
05.01.2020 IN-PROGRESS DRAFT Self-Starter Package
for 20 seconds.
While you're at it, wash your hands
Clean them well with dish soap... Check CDC.gov for symptoms.

fresh air at lunch.

in sink the elevator communal closets.
Think about getting some We're keeping each other safe. We're reducing our use of We're keeping each other safe. symptoms of COVID-19.

gloves here. wellness table or booth.

or containers after use elbow to call Please use other door frequently with you for 20 seconds doctor if you experience
Only one person per Try a foot tap instead! We're keeping each other safe. We're keeping each other safe. Please go home. Notify your

of masks and on your out! leave dishes before and tissue or your Closed use hand sanitizer belongings Zone gloves a mask wash your hands Sick?
Please dispose We’re focused Lets spread Please don’t Wipe surfaces Please use a This Entrance Remember to Keep your No-Handshake Please wear Please wear Remember to Feeling

• Maintain physical distancing • Doors to remain open • Limit seating that would • Reconfigure to support
5” x 7” Panels

F.04 F.03 F.02 D.01 C.01 B.09 B.07 B.06 A.04 A.03 A.02 A.01

per elevator per elevator

4 people 2 people Use a tissue.
Have an itch?
towel instead.
Use a tissue or paper
or air dry them.
hands using a clean towel
Dry
FT
6 No more than No more than your face
Don't touch
common surfaces
Avoid touching

guidelines between require people to directly face physical distancing guidelines

beginning to end twice.
Birthday" song from your elbow.
Hum the "Happy Use a tissue or Follow the CDC guidelines.
running water. 20 seconds. Need a timer? or sneeze 20 seconds
hands well under clean your hands for at least
Rinse Scrub Cover your cough Wash hands for

Please do not add chairs. Please do not add chairs. Please do not add chairs. international travel. from spreading. visitors at this time. to keep you safe.
and under your nails.
hands, between your fingers, Try waving instead! It helps to prevent germs
Room maximum is 8 people. Room maximum is 6 people. Room maximum is 4 people. to lather the backs of your off the tap, and apply soap. inconvenience! of any domestic or zone a mask not hosting outside We've made a few updates
together with the soap. Be sure water (warm or cold), turn No handshake Please wear
your hands by rubbing them your hands with clean, running Sorry for the We are encouraging social distancing. Please notify the receptionist Unfortunately, we are We're glad to see you.
Lather Wet
stay 6 feet apart! closed recently? other safe for visiting Back!

• Limited occupancy per

Wash your hands! Remember to Café is Traveled Let's keep each Thank you Welcome

8.5” x 11” Letter sized panels

individual desks each other

NOT FOR DISTRIBUTION THE WORKPLACE COLLECTION: SIGNAGE INDEX
05.01.2020 IN-PROGRESS DRAFT

room size • Limit seating that would

Self-Starter Package

• Limit desks that would • Designate physical distancing require people to directly face
• Meeting members to
require people to directly face guidelines in pantry/kitchen/ each other
participate virtually from
each other amenity areas
the office or home

10
 SPACE GUIDELINES - FUTURE SPACE T YPOLOGIES

AMENITIES

WORKPLACE
CIRCULATION

WORKPLACE
‘OFFICLES’ HEALTH + WELLNESS

WORKPLACE
ACTIVATED CORRIDORS

WORKPLACE
DE-DENSIFICATION AND
COLLABORATION

! WORKPLACE
RECEPTION / SCREENING /
CHECK-IN
GO!

GO!

BUILDING
GO! VERTICAL CIRCULATION

BUILDING ACCESS:
ENTRANCES + QUEUING

11
 BACK TO THE OFFICE

CHARTING THE PATH FORWARD

OUR SERVICES
IMMEDIATE ACTIONS
Select tools and services to quickly develop data and
action plans for rapid planning and implementation.
ONGOING PANDEMIC REIMAGINED FUTURE
Begin to implement interim solutions that pivot the Now it’s time to consider long-term strategies and solutions to
building and tenant experiences towards future needs. prepare and plan for a healthier environment, enhanced user
experience, and more leverage from real estate assets.

OFFICE BUILDINGS WORKPLACE OFFICE BUILDINGS WORKPLACE OFFICE BUILDINGS AND WORKPLACE

PROJECT MANAGEMENT AND IMPLEMENTATION

Rapid Solutioning and Mobilization Assessment Assessment

Building Readiness Assessment Occupancy Planning Building Portfolio Analysis New Supply and Demand Portfolio Alignment Planning Transition Readiness and
Alignment Planning

Access and Circulation Mobile Work Evaluation Spatial Capacity Analysis User Surveys and Space Scenario Planning and Organizational and Work
Planning Monitoring Decision Modeling Process Assessment

Portfolio: Asset Action Plan Tenant Action Plan Cost Modeling for Workplace Guidelines Analysis Guideline Rollout Planning Experience Assessment
Improvement Strategies

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Mock-ups for Research and Space Planning and Layouts Physical Space Improvements Signage and Wayfinding
Testing

Architectural Specifications and Space Redesigns and Retrofits Experience Strategy Workplace Design
Refinement

Bid Documentation Change Management and Digital Experience Brand Design

Communication

Healthful Building Program(s) Connected Spaces

Technology Integration and Sensors and Operations

Planning Dashboard
12
 BACK TO THE OFFICE

PLANNING STARTS TODAY

FOR THE WORKPLACE OF THE FUTURE

IMMEDIATE ACTIONS REIMAGINED FUTURE

1 NEW SPACE
TYPOLOGIES
SPACE
STANDARDS AND
GUIDELINES

3 SMART BUILDING

2
APPLICATIONS

SCREENING AND VERTICAL BUILDING HEALTH AND

MONITORING TRANSPORTATION INFRASTRUCTURE WELLNESS
PROTOCOLS AND SYSTEMS

CLEANING AND PHYSICAL ENHANCED WORKPLACE TOUCHLESS

HYGIENE DISTANCING EXPERIENCE EXPERIENCES

ONGOING PANDEMIC

13
 READ OUR ARTICLES ABOUT DESIGN’S RESPONSE TO A CHANGING WORLD

SOLVING CHALLENGES
TOGETHER
REDEFINING THE FUTURE
10 Considerations for How the Pandemic Will Understanding the
Our incredible team of thought leaders Transitioning Back to Work Influence Building Design Touchless Workplace
use diverse expertise and a culture of
design innovation to tackle the world’s
toughest challenges.

Tips for Signage and Wayfinding in For Law Firms, COVID-19 Has An Air Filtration Primer for
Connect with us at a Post-COVID-19 World Accelerated the Inevitable Building Owners and Developers

gensler.com/COVID-19

A Day in the Life: Going Optimizing Office Building What Happens When We
Back to Work in China Lobbies for Wellness Return to the Workplace
Gensler is not an expert in public health matters or infectious diseases. This material is
intended to provide ideas or options for further consideration and ideation. You should
make decisions related to your operations, business continuity or preparation plans in
collaboration with experts in public health and safety.

14