{Phone ringing}

Shawn: Good morning, Golden Deluxe Travel Service Agency. Shawn is speaking
how may I help you?

Aziz: Good morning, I would like a tour package to Australia at the end of this year.
But I don’t know when is the best date and place for me to go…

Shawn: Sure, how would you like your travel package to be? More adventurous
or relaxing?

Aziz: I would like an adventurous experience.

Shawn: Certainly! We have recently prepared an amazing package for that. But
before that, how may I call you sir?

Aziz: My name is Muhammad Aziz. You can just call me Aziz. Could you please
tell me the details of that package?

Shawn: Sure Mr Aziz. In that package, you will get 7 days 5 nights in Sydney and
Melbourne Australia. I suggest you take the trip on 13th to 19th of
November, which is on spring season. What do you think Mr Aziz?

Aziz: That’s great! How many days and nights am I staying in Sydney and
Melbourne?

Shawn: 3 days and 3 nights in Sydney. On the 5th day you will be taking a
domestic flight to Melbourne. Which took 1 hour and a half for flight.

Aziz: How about the flight from Malaysia to Australia?

Shawn: It will be an overnight flight which depart at 9pm from Kuala Lumpur to
Sydney which took roughly 8 hours plus. May I ask, are you travelling
alone Mr Aziz?

Aziz: No, I am travelling with my brother.

Shawn: I see. So I will help you to book for 2 pax for this package is that correct?

Aziz: Yes, that’s right. And what are all formalities needed to be done?

Shawn: For booking this package you have to pay RM2100 per pax with a copy of
ID proof and passport.

Aziz: Sure, no problem. How can I make the payment?

Shawn: You can pay by card, cash or online-banking transfer.

Aziz: But for that, I need to visit your office. Is it possible that I pay through online-
banking transfer?
Shawn: Sure Mr Aziz, I’ll Whatsapp you the account number for payment later.

Aziz: Alright, just send me through my Whatsapp number.

Shawn: Ok! Thank you for calling Mr Aziz, have a nice day!