Professional Documents
Culture Documents
Description of Business:
Location:
The Headstrong Hair Studio will be located in Poway at ADDRESS in a strip mall with
other retail stores and restaurants. The location is central and visible to passing traffic and
clients.
Marketing:
The target market consists of a variety of people. The clientele will consist of a current
client list of approximately 300 customers, as well as future referrals from current clients
and walk-in traffic. The age group will vary, however the range will most likely be 25-60.
Marketing will be done several ways: local newspaper ads, Yellow page ad, website,
mailing, and networking. Other marketing activities include opportunities to offer
seminars, charity events, and workshops.
As stated, the past and current clientele list will be used to gain additional and future
prospects. An ongoing system to stay in touch with clients for customer service reasons,
referrals and repeat business will consist of a follow-up call for customer service
feedback for new clients, confirm current appointments, and periodic follow up with
current clients.
Image:
The image is that of a professional, clean, yet comfortable atmosphere for clients to
experience while getting their hair styling, cutting, coloring, and other services fulfilled.
The service targets persons ready to improve or maintain their personal image for
personal, professional, or business reasons.
Advertising/Promotion:
We are emphasizing the “advantage” of the Coach Ross Advantage coaching service.
Advantage – a factor favorable or conducive to success.
Sales Strategy:
Marketing Tactics:
Current client list
Yellow pages ad (yearly)
Website
Referrals
Advertise in local newspapers
Offer workshops/seminars
Wear coaching paraphernalia
Initial Grand Opening/Open House
Write a newsletter
Competition:
Operating procedures/Personnel:
Operating procedures will be automated and simple. With one checking account, phone
number, voice mail and e-mail, it will be handled by the owner. In the future as business
progresses, it may be necessary to hire an assistant. Also depending on sales of seminars,
traveling and book sales, other assistants may be necessary.
Experience/Background:
Pricing:
Haircut: $250
Color: $350
Perm: $450
Straightening: $650
Other services: $
Financial Data:
Start-up Budget:
Operating Budget:
Web maintenance: $
Phone Services:
Rent: $
Insurance: $50/month (home supplemental)
Misc. supplies: $20
Products: $50
Advertising;
Equipment: $100
Salary: $
Total Net requirement: $
Balance Sheet:
(See separate sheet)