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Agents can view a set of Vlocity Cards from an Industry Console, but we can view

Cards on any device and any channel, such as a mobile device, or a consumer portal.

We can rebrand cards to suit our customers.

-----Vlocity OmniScript

A Vlocity OmniScript is a way for a human to complete a business process.

In each industry, these processes are often complex from a back end standpoint and
may require custom coding. For example, a customer may wish to:

View and update their contact information (which is stored in Salesforce)


View their plan (which is stored in a legacy database)
View their bill, choose to pay it, and select a specific way to pay it (in a 3rd-
party billing system)
With a Vlocity OmniScript, you can configure interactive processes that are easy
for people to use, yet have complex functionality occurring behind the scenes.

----Vlocity Mobile

Vlocity Mobile is the optimization of the layout and performance of Cards and
OmniScripts for mobile devices.

---------service management----
----Vlocity DataRaptor

Vlocity DataRaptor is a way to:

Get and transform data from Salesforce


(DataRaptor Extract)
Transform and save data to Salesforce
(DataRaptor Load)
Transform any data
(DataRaptor Transform)

------Vlocity Integration Procedures

Vlocity Integration Procedures are declarative, server-side processes that execute


multiple actions in a single server call.
They are a way to get, save, and manipulate data behind the scenes. When you need
fast processing of complex data from multiple sources, use an Integration
Procedure.

------Vlocity Calculations

Vlocity Calculation Procedures allow complex math to be configured procedurally on


top of the Salesforce platform.
You can run a detailed set of mathematical processing steps to do the kinds of
calculations required in industries where more than a simple mathematical function
is required.

When there are a number of factors, values, and calculations, a Vlocity calculation
procedure can call one or more calculation matrices (which are lookup tables).

----------developer experience-------
------Vlocity Build Tool (DevOps)

This is a command line automation tool that automates a continuous build process
for Vlocity configuration artifacts. It's an open source GitHub project that is
source-control friendly.

-------Newport Design System (Front-End)

Also referred to simply as Newport, Newport Design System is a Vlocity CSS


framework tool for designers and web developers to easily restyle all Vlocity
components in a single place and generate custom,
optimized CSS that can be used in all future pages including non-Vlocity and non-
Salesforce pages.

Storybook is an open-source user interface development environment and playground


for UI components.
The tool enables developers to create components independently and showcase
components interactively in an isolated development environment.

Vlocity DX (DevOps)

Vlocity DX enables development teams to:

Check Vlocity Components in and out of source control


Visualize version-to-version changes in desktop app
Migrate changes and dependencies between orgs

There are 3 types of components you will see in your org that are relevant to
Vlocity Platform Essentials. Note that other components are pre-built in the org
too for other purposes, usually related to a different course.

The three types and their purpose are as follows:

Starter: Where you start building.


Example: You will encounter starter OmniScripts in VPE 4, and starter Integration
Procedures in VPE 5. Typically you will create a new version of the starter
component provided, and build on it based on the challenge instructions.
Stub: Returns static JSON test data in place of live data.
Example: You will encounter stub Vlocity Integration Procedures throughout VPE 3
and VPE 4, as you will only start working with live data in VPE 5.
Sample: For reference or if you skip a challenge.
We have samples of everything you build for comparison if you're stuck and you want
to compare what you've done to the equivalent sample.

--------------------------------------------
Lightning refers to a Salesforce framework that uses JavaScript in the browser
rather than server-side code to render the UI. It was first introduced in 2016. The
initial version of Lightning used a programming model called Aura.

bullet
Aura is an early version of Salesforce Lightning that predated Web Components.

bullet
Web Components represent a new standard ratified by the World Wide Web Consortium
for implementing complex UI components through custom HTML tags.

bullet
Lightning Web Components (LWCs) are Web Components that run inside Salesforce. They
implement the standard, but use some Salesforce JavaScript libraries and packaging
conventions.

Vlocity Lightning Web Components provide four compelling business benefits:

Low Total Cost of Ownership (TCO)


High Performance
They’re OmniChannel-enabled
They’re extremely flexible

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