Buc Tieton cabot oy Oh IT DEPARTMENT, CENTRAL OFFICE, JEEVAN SEVA ANNEXE, S.V.ROAD, SANTAGRUZ (W), MUMBAI- 400 054 Ref: CO-IT/BPR/CSD/ISAT-2020-2021 Date: 14.08.2020 To, All HODs of Central Office, All Zonal Managers-in-charges of Zones, Director of MDC, All Principals of ZTCs/STCs, All Secretaries of Audit Centre, All Regional managers (IT), All SDMs/DM-In-Charge of the Division. Re: Information Security Awareness Training (ISAT) ~ 2020-2021 Background: Information Security awareness training is to change users’ behavior in order to reinforce good information security practices. It is intended to allow individuals to recognize Information Security concerns and respond accordingly. The training has been mandated by the guidelines issued by IRDAI on 07.04.2017. It is planned to impart training on Information Security (IS) awareness to everyone in the organization on annual basis. This activity has been completed on annual basis since the year 2016 The training will also be given to third party personnel working for familiarizing them with the information security practices of LIC on need to know basis. The third party personnel need not attend the quizzes, Proposed action: The following steps are proposed to be followed for Information Security Awareness Training (A) Phase-1: CO-IT/BPR-CSD will train nominated officials from: 1) All CO departments and MDC; 2) ZTC attached to the zone 3) Audit dept. at the zonal headquarters 4) IT Department at Zonal office, 5) Other zonal Departments, 6) IT Department at Divisional offices 7) Other departments at divisional offices 8) Branch programmers posted in branch offices at divisional office location Proposed timeline: 30.09.2020 oy Internal Jo ; Page 1/3 IT-BPRICSD-ISAT-2020-2021 te \(B) Phase-2: ‘+ Trainers from CO dept. will train all employees and third party personnel from their respective department and ensure that these employees should complete the training by 15.11.2020 and complete the quiz by 31.12.2020. ‘» Trainers from MDC, ZTCs, and audit dept. will train all employees and third party personnel from MDC, ZTCs and audit dept. respectively and ensure that these employees should complete the training by 15.11.2020 and complete the quiz by 31.12.2020. 4 Trainers from ZO dept. will train all employees and third party personnel of departments in the Zonal office and ensure that these employees should complete the training by 15.11.2020 and complete the quiz by 31.12.2020. ¢ Trainers from DO departments will train other employees and third party personnel from all Divisional departments by 15.11.2020 and ensure that these employees should complete the training by 31.12.2020. + Trainers from DO (IT) dept. will train representatives from branch (preferably branch programmer) by 20.10.2020 and ensure that these employees should complete the quiz by 31.12.2020. ‘ Trainers from branch offices will train all employees from their respective branch, satellite offices and ATC by 15.11.2020 and ensure that these employees should complete the quiz by 31.12.2020 Training Guidelines The training materials and module to attend the quizzes will be provided by CO-IT/BPR/CSD and will be available in the URL http://10.240.9.237:8080/english/ISAT2021.htm! ‘© Do's and Don'ts for pasting in the DP room or Data center (for clear visibility and to practice in day-to-day jobs in SO/BO/DO/ZO etc. ) will be provided by CO-ITIBPR. ‘* RMs (IT) of Zones is requested to monitor the progress of the training under the zonal jurisdiction in sync with Manager (IT) s. ‘Adhere to the timeline given by which the trainings have to be conducted, VC facility will be used for this activity where ever provided Any change will be informed. Keep records of trainings like communication sent to stakeholders for conduct of training and conducted in the format enclosed below and be kept as evidence for audit purpose. The duration of each training session will be around 2 hours for LIC employees. For third party personnel like vendors, temporary employees, agents, the training session will be around 30-45 minutes, Online Quiz Module The online quiz module will be made available for all employees, once the ‘Train the trainers’ training for ZO is over i. latest by 20.11.2020 after receipt of training statistics from all zones. Training Stat ics ‘* The Divisions will send the consolidated training statistics of total of no people and no of people being trained under their jurisdiction for all branch offices, satellite offices, ATCs, DTCs, STCs. etc. to Zones on or before 15.11.2020. The Zone will send the Internal Page 213, IT-BPRICSD-ISAT-2020-2021 Wwconsolidated zonal statistics (all divisions, ZTC and departments under ZO etc.) of total ‘of no people and no of people being trained under their jurisdiction on or before 20.11.2020, * RMs (IT) of Zones is required to monitor the progress of the training under the zonal jurisdiction in sync with Manager (IT)s and submit the training details in the following format Statistics for the Zone Including Zonal office, ZTC, Audit Center and all Division, branch | and satellite offices | Total no. of | Total no. of | % of] Total no of | No. of | % of employees | employees | employees | vendor/agents | vendor/agents | vendor/agents under the | trained trained | under the | under the | under the Zone Zone under the | Zone Zone trained | trained Zonal office _ Flash 1. The first three Divisions who have completed the whole activity within 30.11.2020 i.e. training and quiz with participation of more than 97 % employees, the flash for first three divisions will be released, 2. The first three Zones who have completed the whole activity within 10.12.2020 i.e. training and quiz with participation of more than 97 % employees, the flash for first three Zones will be released. wen Bye Internal Page 3/3 IT-BPRICSD-ISAT-2020-2021