FxPro Direct

User Guide
 New to FxPro?

Open a live trading account now

with the world’s #1 FX broker*.

New to trading? Try one of our unlimited demo accounts.

Get ready to experience an online trading account, built with your needs in mind.

Our award-winning platforms, support and services are subject to constant review and upgrade, so that we
can provide all the trading tools, industry news and learning resources you need to make the most
informed trading decisions.

* Based on 40+ UK and international awards

Trade Responsibly: Trading CFDs involves significant risk of loss

 Sign in to
FxPro Direct

From your FxPro Direct account you can manage

your entire online trading world.

Open new live trading accounts across any of our platforms, test your trading strategies with one of our
demo accounts, deposit and withdraw funds securely with the FxPro Vault, and access a range of tools to
help inform your trading decisions.

Trade Responsibly: Trading CFDs involves significant risk of loss

 Accounts Tab

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f
g c

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e 3

Upon logging into your FxPro Direct account you will be

greeted by the ‘Accounts’ page.

Trade Responsibly: Trading CFDs involves significant risk of loss

 My Accounts

1 My Accounts

Through ‘My Accounts’ you can view and manage all your open trading accounts, both live and demo.
You can fund your live trading accounts at the click of a button, through multiple, easy to use methods.

a Quick Deposit:
Fund your trading accounts through the ‘Quick Deposit’ button located in the
top right of the menu bar

b Accounts Dropdown:
Fund a specific account by clicking on the account number in the ‘My
Accounts’ table, upon which a dropdown menu will appear with the option to
‘Fund Account’

c Fund Now:
Fund the trading account of your choice by clicking the 'Fund Now' button next
to its entry in the 'My Accounts' table

d Deposit Funds:
An option to ‘Deposit Funds’ is also available from the FxPro Direct side menu

e Deposit Options:
Deposit funds by clicking on your method of preference from the ‘Deposit
Options’ scrollbar

f Withdraw Funds:
You are able to withdraw funds via the option on the side menu

g Manage FxPro Vault:

You can deposit and withdraw funds by clicking the ‘Manage FxPro Vault’
button from the side menu

Trade Responsibly: Trading CFDs involves significant risk of loss

 Download
Platforms
2 Download Platforms

Located below ‘My Accounts’, ‘Download Platforms’ provides you with links through which you can down-
load, and subsequently install, the range of trading platforms FxPro offers.

Links are available to download both desktop and mobile versions of the platforms, as well as links to the
various web platforms offered, which don’t require installation and can be ran through your web browser.

h Platform Downloads:
Download the range of trading platforms offered by FxPro via the ‘Platform
Downloads’ link in the side menu

i Trading Platforms:
A complete list of download links for all available platforms can be accessed
from ‘Trading Platforms’ in the side menu

j Quick Launch Links:

Launch the web platforms for FxPro cTrader and MetaQuotes MT4 via ‘Quick
Launch Links’ in the side menu

Trade Responsibly: Trading CFDs involves significant risk of loss

 Deposit Options

3 Deposit Options

At the bottom of the ‘Accounts’ page you can find ‘Deposit Options’. This bar, which you can scroll through
by clicking the arrows, clearly denotes all the deposit options that are available to you. By clicking on your
desired option you can also quickly fund the trading account of your choice with the selected method.

4 FxPro Vault

The FxPro Vault is a free, personal risk management tool that allows you, as an FxPro trader, to deposit and
withdraw funds with ease.

The Vault works as a central account from which you can transfer funds to all your trading accounts with a
few simple clicks. You may then transfer back to your Vault any funds from your trading accounts that you
wish to withdraw.

In this way, the funds kept in your Vault are completely protected from the impact that market movements
may have on your trading account(s).

To create or manage your FxPro Vault, you can click on the button in the sidebar menu. To learn more
information about how the Vault works, you can click the ‘?’ icon next to ‘FxPro Vault’, and then click on
‘Learn more’.

Trade Responsibly: Trading CFDs involves significant risk of loss

 Tools Tab

The ‘Tools’ tab provides you with access to a range of

trading tools that can help you make more informed
decisions each time you trade.

Trade Responsibly: Trading CFDs involves significant risk of loss

 Trader’s
Dashboard

1 FxPro Trader’s Dashboard

The FxPro Trader’s Dashboard is a free tool that offers you a quick and easy way to get a feel for what’s
happening in the world’s currency market. This tool supplies a wealth of information including:

Forex widgets to help you understand which currency pairs are really moving

Other clients’ positions which give a good indication of how the market is
trending

Volume and trade information showing which currency pairs are currently
popular

Volatility and trades per time informing you of market liquidity and stability

Trade Responsibly: Trading CFDs involves significant risk of loss

 Sidebar Menu

2 Tools Sidebar Menu

From the ‘Tools’ sidebar menu you have access to an additional array of trading tools and services that can
help you become a better trader.

FxPro Quant: A revolutionary visual strategy builder that allows you to turn
your own strategies into trading algorithms that automatically run on our MT4
and cTrader platforms

VPS: Upload your trading algorithms to our low latency Virtual Private Server.
Trade around the clock with no down time and without even needing to turn on
your PC

Trading Central: Access a wealth of market insights, from a leading

provider of technical financial analysis, with a 16-year proven track record of
delivering accurate assessments

Autochartist: A technical analysis tool that provides chart patterns and key
levels across thousands of financial instruments 24 hours a day

Economic Calendar: Find out about all the economic reports due to be
released, their previous results, consensus forecasts and the volatility likely to
be generated

FxPro Blog: Our experienced analysts offer daily market outlooks, and
insightful commentaries, to help you keep track of the latest market changes

FxPro Squawk: Brought to you by Talking-Forex, Squawk provides

real-time audio news commentary and a scrolling news feed for the FX
markets

Trade Responsibly: Trading CFDs involves significant risk of loss

 FxPro Direct
Menu Bar

2 3

The ‘Menu Bar’ at the top of the screen provides access to a

range of actions you can carry out relating to your FxPro
Direct Profile. These are available via the dropdown menu
accessed by hovering over your name.

Trade Responsibly: Trading CFDs involves significant risk of loss

 Dropdown Menu

1 Dropdown Menu

From the ‘Dropdown Menu’ you can perform a number of actions relating to your FxPro Direct profile,
including:

Editing your profile, changing your personal information

Changing the password for your FxPro Direct account

Uploading documents needed to verify your accounts

Setting your email subscription preferences

Viewing your platform credentials, including login and password for each
trading account

Accessing your VPS subscription

Managing your market alerts settings

Logging out

Trade Responsibly: Trading CFDs involves significant risk of loss

 Dropdown Menu

2 Quick Deposit

The ‘Quick Deposit’ button in the menu bar enables you to easily deposit funds into any of your open
trading accounts.

3 Country Selector

You are able to change the language of your FxPro Direct account by clicking the country flag located on
the right side of the menu bar.

Trade Responsibly: Trading CFDs involves significant risk of loss

 FAQ

How do I register/login to FxPro Direct?

Go to direct.fxpro.com (for FxPro Financial Services Ltd clients) or direct.fxpro.co.uk (for FxPro UK Ltd
clients).

To register, click on the ‘Open Live Account’ button on the right, or the ‘Try Demo’ link below it.

To login, enter your email and password used to register your account, in the text boxes to the left, and
click the ‘Sign In’ button.

If you have forgotten your password, click the ‘Restore Password’ link next to the ‘Sign In’ button, and enter
the email address you used to register the account. An email will then be sent containing a link you can
use to change your password.

How do I open a new trading account in FxPro Direct?

To open a new live trading account via FxPro Direct, click the ‘Open Trading Account’ button on the ‘My
Accounts’ screen, and fill in all the required information in the form that follows. To open a new Demo
account, click on the ‘Open Demo Account’ button and fill in the required information that follows.

How do I upload the documents required to verify my live trading account?

Before you can deposit funds and begin trading with your new live account, you need to first verify it by
uploading the required documents to our system.

To upload your documents, click the ‘My Profile’ button from the sidebar menu, then click the ‘Upload
Documents’ tab. Alternatively, you can select the ‘Upload Documents’ option from the dropdown in the
menu bar. From there you will be able to upload copies of all the documents required, and once processed,
your account will be verified.

Trade Responsibly: Trading CFDs involves significant risk of loss

 FAQ

How do I deposit/withdraw funds into/from my trading accounts in FxPro Direct?

At FxPro, the safety of our clients’ funds is of paramount importance. For that reason, we provide all our
traders with access to their own FxPro Vault, a free, personal risk management tool that allows you to
deposit and withdraw funds with ease.

All deposits and withdrawals pass through your FxPro Vault, and any funds kept in it remain secure from
the impact that market movements may have on your open positions.

There are a host of ways to deposit funds into one of your trading accounts:

• Click the ‘Manage FxPro Vault’ button on the side menu

• Click the ‘Quick Deposit’ button from the top menu bar
• Click the ‘Deposit Funds’ button on the side menu
• Click the arrow next to the number of the account you want to deposit into in the ‘My Accounts’
table and select ‘Fund Account’
• Click the 'Fund Now' button next to the account you want deposit into in the 'My Accounts' table

Note: If you haven’t transferred funds to your FxPro Vault you need to do so before transfers to trading
accounts are possible. Click on the ‘Manage FxPro Vault’ button in the sidebar menu, you will then be able
to transfer funds to your Vault via your preferred available method.

There are also multiple ways to withdraw funds from your trading accounts:

• Click the ‘Manage FxPro Vault’ button on the side menu. You will then be able to transfer funds from
your trading accounts to your Vault, and subsequently withdraw them through your preferred
method available*

• Click the ‘Withdraw Funds’ button on the side menu. You will then be able to transfer funds from
your trading accounts to your Vault, and subsequently withdraw them through your preferred
method available*

*Our Client Accounting Department will receive your request and proceed within 1 working day. If a withdrawal
request is made within a 6-month period from the moment of deposit, Credit Card deposits must be withdrawn first,
followed by PayPal deposits, followed by Skrill deposits. Once all deposits made via the three aforementioned meth-
ods are refunded, you will be able to withdraw via any other method you wish.

Trade Responsibly: Trading CFDs involves significant risk of loss

 FAQ

How do I change my FxPro Direct password?

If you have forgotten your FxPro Direct password and cannot sign in, you can request a password reset. Go
to direct.fxpro.com (for clients of FxPro Financial Services Ltd) or direct.fxpro.co.uk (for clients of FxPro
UK Ltd), and click the ‘Restore Password’ link next to the ‘Sign In’ button. You will be asked to enter the
email address registered to your account. Subsequently, an email will be sent to that address, providing a
link through which you can change your password.

If you simply want to change your password for security reasons, this can also be done from inside FxPro
Direct. Simply select ‘Change Password’ from the dropdown in the menu bar. You can then request a
change of password, and an email will be sent to your address through which the change can be made.
Alternatively, you can also access the ‘Change password’ feature via the ‘My Profile’ button in the side
menu.

How do I reset my trading platform account password?

If you have forgotten the password for your trading platform account, or simply wish to change it for
security purposes, this can be done in FxPro Direct.

On the ‘My Accounts’ page, go to the table showing all your trading accounts, click the arrow next to the
number of the account you wish to change the password for, and select ‘Reset Password(s)’ from the
dropdown menu. A pop-up box will appear asking you to confirm your selection. Click ‘OK’, and an email
will be sent to the address used to register the trading account. Simply follow the instructions within to
reset your trading platform account password.

Trade Responsibly: Trading CFDs involves significant risk of loss

Risk Warning: Contracts for Difference (‘CFDs’) are complex financial products that are traded on margin.
Trading CFDs carries a high level of risk since leverage can work both to your advantage and
disadvantage. As a result, CFDs may not be suitable for all investors because you may lose all your
invested capital. You should not risk more than you are prepared to lose. Before deciding to trade, you
need to ensure that you understand the risks involved taking into account your investment objectives and
level of experience. Past performance of CFDs is not a reliable indicator of future results. Most CFDs have
no set maturity date. Hence, a CFD position matures on the date you choose to close an existing open
position. Seek independent advice, if necessary. Please read FxPro’s full ‘Risk Disclosure Statement’.

FxPro UK Limited is authorised and regulated by the Financial Conduct Authority (registration no.
509956). FxPro Financial Services Limited is authorised and regulated by the Cyprus Securities and
Exchange Commission (licence no. 078/07) and authorised by the Financial Services Board (‘FSB’)
(authorisation no. 45052). FxPro Financial Services Limited and FxPro UK Limited do not offer Contracts
for Difference to residents of certain jurisdictions such as the United States of America, the Islamic
Republic of Iran and Canada.

This material is considered a marketing communication and does not contain, and should not be
construed as containing, investment advice or an investment recommendation or, an offer of or
solicitation for any transactions in financial instruments. Past performance is not a guarantee of or
prediction of future performance. FxPro does not take into account your personal investment objectives
or financial situation. FxPro makes no representation and assumes no liability as to the accuracy or
completeness of the information provided, nor any loss arising from any investment based on a
recommendation, forecast or other information supplied by an employee of FxPro, a third party or
otherwise.
Customer Support Accounting Department
Tel: +44 (0) 203 151 5550 Tel: +44 (0) 203 151 5553
Fax: +44 (0) 207 600 7063 Fax: +44 (0) 207 600 7063
support@fxpro.com accounting@fxpro.com
Working Hours: 24/5 Working Hours: 24/5

Media Enquiries
Tel: +44 (0) 207 776 9720
Fax: +44 (0) 207 600 7063
pr@fxpro.com
Working Hours: 08.00-20.00 GMT
Tel: +44 (0) 203 151 5556
Fax: +44 (0) 207 600 7063
applications@fxpro.com
Working Hours: 07.00-19.00 GMT

Introducers
Tel: +44 (0) 203 151 5552
Fax: +44 (0) 207 600 7063
partners@fxpro.com
Working Hours: 05:30-17:00 GMT

Trade Responsibly: Trading CFDs involves significant risk of loss