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Answer: False
Reference: The Theory of Constraints
Difficulty: Moderate
Keywords: input, output, measure, capacity
2. Utilization is the degree to which equipment, space, or labor is currently being used.
Answer: True
Reference: The Theory of Constraints
Difficulty: Easy
Keywords: utilization, degree, used
3. Operating processes close to their capacity can result in low customer satisfaction and even losing
money despite high sales levels.
Answer: True
Reference: The Theory of Constraints
Difficulty: Moderate
Keywords: capacity, satisfaction