ES 17" Video Gaming Device Service Manual (A-005044) CONTENTS. .(16-005047)...1 Section 1. Setup & Software Chapter 1, Setup. Chapter 2, Diagnostic Software... Chapter 3, Auditing, Diagnosing & Adjustment Software Section 2. Maintenance & Troubleshooting Chapter 1, Periodic Maintenance Chapter 2, Software and Game Denomination Changes Chapter 3, Troubleshooting. Section 3. Parts List Chapter 1, Parts, Electroni (in this chapter, parts appear in alphabetical order, under their aesomblio Chapter 2, Parts, Mechanical ..... (16-005160)...2-4 (inthis chapter, parts appear in alphabetical order under their assorvbis.) Chapter 3, Large Exploded Views (16-005161).. (in this chapter, parts eppear in alphabetical order, under their assemblies.) Section 4. Vendor Literature (Monitor, Printer, etc. Manuals) Section 5. Service Bulletins Section 6. Tables & Data... Printed Circult Board Compatibility Table Lamp Matrix Programmed and Field Programmable Chip Summary Candle Codes. VO Board LEDs Startup Sound Codes Till COWES sere CPU Board 7-Segment Display. Touch Screen Feil? Use Player Panel Buttons Notes -(16-005060)...6-1 WMS Service Nanual—17" Upigit 16-005047—CONTENTS ‘SO/CHO, 7-200 TSetup Chapter 1. Setup About the Procedure ‘This chapter details a procedure to perform when the new gaming device (GD) arrives. Tho chapter alco describes how to inspect the new machine. When WMS ships a GD, the GD may contain Diagnostic Software. This software enables you to test the machine, But Diagnostic Software doesn't include games. Install Game EPROMs (game software) at the retal site. Follow instructions in Chapter 3, CPU Board, Software and Game Denomination Changes. instructions for testing the GD with Diagnostic Software appear in Chapter 2, Diagnostic Software, Procedure You' need these tools. sEurcmien, Ouner Tester £2 Pras ScREMORNVER 776" Nox Dever 111792" Nor Dan *VounereR 78" Wren (roa Look haa.nt7on) 4. Inspect the cabinet exterior for damage. If you find damage, file a claim with your carrer. Remove and set aside everything from the shipping container. U2, The ADMINISTRATOR KEY SWITCH provides access to auditing, diagnostic and adjustment functions. It is located on the outsice of the cabinet near the Main Door Lateh, 8. Open the Main Door. 4. Inside this door, the Power Distribution Unit (POU) is on the bottom: fight rear. The card cage is on the bottor-left. The hopper is at the bettomiront, left and center. 5. Check major components for damage or improper mounting... ‘Sistocx ‘Gon AccePron'Com Comanaron Bu Vauoxton Heer -Miraute La a0 Ousss ‘Mon en SUPRLY Penre Bremen 2 6. To open the logic door, the coin tray and hopper must be temporarily removed. 7. Raise and remove the coin tray. Power Requirements 420 or 240 VAC 60 or 50 He amps max. at 120 VAC amps max, at 240 VAC Vottage Line Freq Gurrent J CAUTION Never move or tilt the GD by the topbox. Meving the GD this way can damage both the GD and the topbox NOTICE The 55X game should come with a 2.4 in. toroid (PIN §658-005782-00} that is attached to the line cord by looping the cord three times through the hole in the toroid at the PDU plug end, WHS Senice Manua—1" Upigit T5004 SETUP STIOAT 7-00 TaA WARNING Avoid electrical shocks! The optional player tracking device (PTD) must be a CSA/NATL/C or CSA/US/C listed type which plugs into a wall receptacle or the service receptacle of the PDU (Power Distribution Unit) Alternate-ly, an unapproved PTD may operate from a CSA/NRTLIC or CSAUSIC listed AC adaoter. + Holes in GD. To protect cables, grommet PTD mounting holes in the GD. * External PTD. PTD mounting holes in the GD must not alow access 10 live parts, = Power. PTD power consump- tion must not exceed the rating of the receptacie. * PTD Mounted Inside the GD. A line voliage-powered PTD must have a separate enclosure. 10 11 13. 14. 15. 16 Empty Slot /O Board Logic Door Backplane CPU Board. 7 ASSN Card Cage ‘Open the Logie Door to Access the Boards Slide the hopper toward you. Remove the hopper from the cabinet. Sensors and power unplug from the blind mating connector as you slide the hopper out Remove the video cable from the CPU Board's Video Port. Unlock and open the Card Cage |Logic) Door. Be sure that circuit boarcs mount securely to the Backplane, (The Backplane Board is behind the Card Cage.) Close and lock the Logic Door. Reconnect the video cable to the CPU Board's Video Port. Use a voltmeter to measure your line voltage at the outlet. Verify that the line voltage is either 120 or 220 VAC (depending upon what Is nominal for your jurisdiction). A.switch on the connector side of the PDU selects the line voltage range. The tange options are 100 to 120 volts, anc 220 to 240 volts. The gaming device accepts a line frequency of 50 to 60 Hz. Plugging your GD into an improper line voltage source creates tire and elecirical shook hazards. An improper line voltage or frequency can also cause GD damage or malfunctions. Use an outlet tester 10 check for properly implemented ground, hot ‘and neutral outlet wiring. Only use a grounded AC outlet. Locate the Power Distribution Unit. Switch off GD power at the POU, Fish the AC power cord through the right, left or back floor channel (These channels are under the cabinet.) Then plug the female end of the line cord into the Power Distribution Unit. Don't plug the cord into an outlet yet! 18, The hopper has a rotary type line frequency switch. Never adjust Te 2000 TSONEOIS—SETUP STC WHS Sewice Nanual—17" UprantShort Hopper Bow! 19. 20. 24 22, 23, ‘Third Probe Hole Hopper Probe Level Coin Max Amounts (Aprox.) ‘Short | Probe Hopper | Hole | u.s.s1|_ ase 5e 3rd | 500 | 2,000 | 2,700 and | 400 | 1,500 | 2,000 ist_| 300_| 1.200 | 1500 ‘Two-Tier] Probe Hopper| Hele | us.$1| 266 Ea ad | 600 | 2,200 | 2,600 2nd | soo | 4,800 | 2,300 ist_| 400 | 1,300 | 1/00 this switch with the line cord plugged in, Check this ewitch’s setting to see that the factory setting matches tne local line frequency. It not, set the switch to match the local power ine frequency. You'll find the switch on the Hopper Control Board. Look at the Hopper Control Board through the window, benoath and beside the hopper owl, Notice the arrow on the switch face. This arrow poinis to either "140" or "280." [These switch labois have nothing to do with ine voltage.) + In60Hz areas, the arrow should point to "11 + I50 Hz areas, the arrow should point to "220. To adjust the switch, insert a small screwctrver in the slot atop the switch, Tur the screwdriver to select the hopper line frequency. Attach the drop door connection to the drop door switch in the stand. Plug the female end of the line cord into the slot machine's Power Distribution Unit. You'l find the Power Distiibution Unit on the lower lef, inside cabinet wall, Drop the line core thiough the base anid out the lower hole, (Check the GD for loose or missing hardwars. Missing hardware may have fallen into the hopper. Clean it out of there before the hopper jams! Also, before filing the hopper with coins, remove dust, dirt, loose hardware and otner foreign matter. See the table Hopper Probe Level. Adjust the hopper coin-level probe. Move the probe te a higher hole if the hopper will hold more a a | Two Tier (Tall) Hopper Bow! A CAUTION ‘Switch off power before unplugging or plugging Otherwise, you will damage the hopper. the hopper. WS Service Manua—1 Upright TSO0SDS— SETUP STGAT FOO TSkx = JN WARNING Plugging your GD into an improper line voltage source creates fire and electrical shock hazards. An improper line voltage or frequency can also cause GD damage or malfunctions. Z\ caution When reinstalling the coin mechanism, be careful not to pinch wires, a coins. Move the probe to a lower hole it the hopper will hod fewer coins, The table approximates the optimum number of coins for each coin-lavel probe hole. Side the hopper into the cabinet. Sensors and power reengage at the blind mating connecior as you slide the hopper in. Plug in the GD. Turn on the GD at the Power Distribution Unit (PDU) on/off switch. During a normal startup, these events cccur. +The monitor and lamps come on + The bill acceptor whines as it undorgoes a sell test = The machine bongs once, indicating a nominal initialization IF the lamps don't fight and you don't hear the bong: Did you plug the GD into an active, unswitched AC outlet? If you hear more than ane bong, refer to Chapter 2, of 550 Manual, Section 2, Troubleshocting. 26. Switch off GD power at the PDU Machines with a Locking Removable Cassette Bill Validator... a a 27. Check the Locking Removable Cassette (LAC) Bill Validator (BV) (JCM Werld Bill Acceptor® -WBA). The Vis on the right-front side of the cabinet. To access the BV, unlock the belly glass door (keyswitch on right side of the player panal), pull out the belly glass door release, and lower the belly glass door. This door provides access to the bill acceptor. Uniock bill acceptor door. Chack inside of he BV: Is there a bill stacker cassette inside? if not, insert one. To remove the cassette, deprose the thumb release latch on the right side of the BV and pull up and out on handle. Slide the cassette back into the acceptor until itis latchod in place. Close and lock BV coor and belly alass door. 28. Check the monitor. Be sure that the molex minifit connector is properly connected to the moniter. The connector is beneath the monitor on the lett front. The monitor is mounted to the shelf by a 7/6 * flange grip nut located under the monitor shelf at the front center. 28, Switch on GD power and check the hopper. Hopper works: Replace the coin tray. Hopper doesn't work: Double-check cable cormections: and the hopper. 30. Close and lock the main door. 31. Switch off GD power at the POU. 32. If your machine has a coin comparator, grasp the coin mechanism uncer the coin entry. Lift the coin mechanisin up and out. Insiall a typical coin of the proper denomination in the comparator. Return the coin mechanism to the GD. Be careful to keep the coin mechanism cable clear of moving parts. 33. Check to sae that cables plug securely into the PDU and Backplane, 7 72000 TEU SETUP STCAT WIS Service Wanual—17 Uprighta 94, Exit Administration Mode to the Play Mode. Machines with a Host System... 86. install host communication cables according to recommendations of the communications system provider, Connect the communication cables 10 the backplane, All Mode! 550 Machines. 36. Switch on GD power at the POU, 4 37. Adjust the game play sound volume. See Section 1, Chapter 3, Auditing, Diagnostic and Adjustment Software, 98, Close and lock the GD's Logic Door and Cashbox Door. 89, Enter Administration Mode to select the machine protocol address (if necessary). (Choose Protocol Options is part of the Supervisor Menu System. See Chapter 3, Auditing, Diagnostic and Adjustment Software.) One of three protocols can be chosen (ACP, SAS or SDS). SAS is the only one requiring a terminal acdress. UW 40. Run a Giagnostic check of the software and hardware. Use diagnostic software described in Soction 1, Chapter 2, Diagnostic Code. U_ 41. Verity that Logic Door is closed and locked, 4 42. Record starting cumulative totals: Copy them off the mechanical meters next to monitor, A 42, Close and lock the GD's Main Door, WIS Senics Manual—17" Oprah TSOIEOIS SETUP STICHT 72000 TSkx == & ;°+ # #& « °° 55x Gaming Device Base Dimensions | I 13/16 (3548) ALL, PILOT MOLES ARE 178" Dia (32 em) Ea 72) LARGE SHADED HOLES ARE 2-1/2 DIA.(6.35¢m)| SNALL SHADED HOLES ARE 9/0" DIA (375em) THE OVERALL CABINET | DIMENSIONS ARE BOXED LEFT EDGE OF CABINET & WMS GAMING 17” UPRIGHT DRILL FIXTURE 1S 9/32 (38.64) 18 11/16 (87.47) BACK EDGE OF CABINET CABINET CENTERLINE 4s (10.80) o {1537 60.17) Measurements are in inches and centimeters Metric equivalents are in parentheses, F200 TE-0050S—SETUP STICHT WhIS Sewee Manua—17" UprigitSE 17” VIDEO UPRIGHT — MODEL 550 OVERALL. HEIGHT ‘Toppox i H) HersHT FAI PART DESCRIPTION. [OFSOR FETS OWERAL HEH 7 TaPEDX 363 528 [s7 TOPEDK_W7 CARTREADER ize 7a fe" TOPBOX 1538 [2034 fe" ToPsox 7 CARDREADER eas 22.31 fis" ROUND TOPBOX isa8 [8179 fie" ROUND -TOPBOX V7 CaRDREATER | —1a45—[ eas Measurements are in inches 747 aurtoN Pane Attar == co J q 1975 [-___18,99 + 2302+} WMS Senice Wanua—17 Uprigni TSOISOIS—SETUP STIGHT FEO17" VIDEO UPRIGHT - MODEL 550 WITH MONOPOLY TOP BOX Measurements are in inches ja Upigt TEDOS04S—SETUP STIGHT 72000 3Diagnostic Code Chapter 2. Diagnostic Software The GO should contain one or two EPROMS for initial inspection. WMS NOTICE issues game EPROMs separately. During inspection, the GD runs diagnostic soitware. This softwere helps you to very that the GO tunctons properly. Use this chapter as a cuide to diagnostic cottware. Aiter the GD passes diagnostics, replace the diagnostic EPROMSs with game EPROMSs. This manual covers Version 2.39 diagnostic EPROMs XUS and XU27. After you switch on the power, Administration Mode appears on the GD screen, Administration Mode contains four windows... + Services Enables you to coniirm the software level or set the date and time * Tests Enables you to check GD functions - 0 Enables you to examine performance of 1/0 peripherals + History Enables you to review events that raised error tlegs ewan . Services Revision ‘The Services Window has three buttons. Seat! * REVISION SSETDATE = SETTIME Set Tm Revision To display the diagnostic software version, release date and time, toucn REVISION. Set Date Tests Use the arrows to position the cursor in the date display. Use the ‘e onscreen keypad to enter the correct date (MMDDYY), Then touch the OK bution. The window closes. Autornate Test Set Time Painter Test Use the arrows to position the cursor in the time of cay display. Use the onscreen keyboard to enter the time in 24-hour form. Then touch the OK Video button, The window closes. Touch Sereon Tests Hopper Tests Automatic Test ‘Sound Automatic Test Mode allows you to continuously test GD hardware. Touching AUTOMATIC TEST opens @ window on the screen, Inside the ‘Secure Memory window are these buttons. + OuiPut Tests + Souno Tesis + Voss Tests erivecte WHS Santos Manual—video Gaming Dace 16-003673-—DIAGNOSTIC CODE 7-200 BalGeo jagnostic Code NOTICE Touch the desired tests. Then touch GO! to start the tests, The GD Tuming the ADMINISTRATOR KEY repeats these tests until you touch EXIT, If the tests identity problems, won't allow you to exit Automatic the screen displays error messages, Tests Mode. Output Tests Touch OUTPUT TESTS. A window lists tests by device name. Devices include the printer, lampe and solenoids. Ac Automatic Tests Mode proceeds, the bution for the test device turns on. After the test, the button turns OFF. Each test lasts one second. Sound Tests Touch SOUND TESTS. A window displays four sound buttons, “LowTone *Wanwta Tone *Higi Tone + Nose Tour Butions turn on sequentially for a second, as the speaker emits corresponding tones, (Set volume at the Sound Window described later in this chapter) An additional button entitled SOUND CALL, is, reserved for fulure development. Video Tests Touch VIDEO TESTS. The monitor displays the color palette. crosshatch paltern and purty screens (red, green, blue, wii) Printer (for GOs with the printer option) j\ CAUTION Touch PRINTER. A now button, PRINT 1 TICKET, appear. Print 1 Ticket Touch PRINT 1 TICKET to print a test ticket. This ticket should contain the alphabet in large and small capitals, and other symbols. These symbols include the WMS Gaming logo. If the printer doesn't work, be sure that you configured your printer corractly. Then check ‘or swap the cable between the printer and CPU Board. Always print several receipts before closing the main door. Be sure that the printer doesnt jam! Video The three VIDEO options assist you with moritor adjustments. (For NOTICE more on these adjustments, consult your monitor manual.) Monitor adjustment knobs are on the top edge of the monitor. The exact Palette (Color Bars) adjustment knob location depends ‘The PALETTE color bars screen simplifies color gun adjustments. fon he type oF monitor proviced wath the V@D. Convergence (Crosshatch Pattern) ‘The CONVERGENCE option displays a crosshatch pattem. Use this pattern during convergence and raster positioning. The crosshatch pattern will also help during raster height and width adustments, Red, Green, Blue, White (Purity Screens) The buttons marked RED, GREEN, BLUE and WHITE open solid color screens. These screens help during purity adjustments, relative gun output tests, degaussing and rejuvenation. Use the white screan for color temperature testing. Be 72000 1S 0067S DIAGNOSTIC CODE WHS Service NanvalVideo Gaming DevicesTouch Screen Touch TOUCH SCREEN to adjust or verily screen calibration. TOUCH SCREEN opens @ window with two butions: TOUGH CAL and TOUCH TEST. Is calibration so poor that you can't activate the Touch Sersen Test from the screen? Press the CHANGE button and simultaneously turn the ADMINISTRATOR KEY switch, The GD auiomatically enters the Touch Cal Option Mode. Touch Cal Touch TOUCH CAL to open its window. TOUCH CAL matches cursor position to touch position. Touch the number 1 in the window's bottom left comer. A new window replaces the first. Touch ‘the number 2 in the window's top right comer. The soreen calibrates to your touch, Then the Tests Window returns, Touch Test Touch TOUCH TEST to opan its window. TOUCH TEST reveals how well the cursor tracks finger movernent. Touch several screen loctions, Notice the “Down” and ‘Lift’ coordinates in the wincow's bottom left comer. These report where your finger touched and rose off the screen. The "Drag" coordinates define where your finger currently rests on the screen. Hopper Tests (tor GDs with the hopper option) Touch HOPPER TESTS to open the Hopper Test Window. Put at least 30 coins in the hopper for this test. During the test, the monitor counts coins paid out, The Hopper Test checks the. + Hopren Drive Cincumrey + MOTOR BRAKE + Horren Moron + Comn-Qur Prosry SeNsoR ‘The VO Board enables the hopper driver, a solid siate relay (SSA). The SSR switches on the hopper motor and releases the brake. Touch ONE COIN or 10 COINS ta test the hoppers abilty to dispense coins. The hopper responds by dispensing a coin or coins. A coin-out sensor detects each coin leaving the hopper. The sensor transmits this, information back to the CPU Boarc. Touch SHUT OFF HOPPER to disable the hopper motor and engage the brake. The CPU responds by deactivating the SSR. The SSR ‘witches off the hopper motor and applies the broke. Touch EXIT to leave the Hopper Test Window. Sound Dead Touch Screen? To move the eursor-10-button game: + DEAUDRAW (or PLAY) burton moves. the cursor down. Whon the curcor reaches the screen's bottom edge, the cursor wraps ercund. CHANGE (or BET ONE) button movoe the cursor nonzontally, toward your right, When the cursor reachas the right sereen edge, the cursor wraps ‘around, To move the cursor-12.buiton game: * -LINES button moves the cursor ‘down. When the cursor reachas the screen's bottom edge, the cursor wraps arourd. => MOVES CURSOR MOVES CURSOR I ‘+ CHANGE or 5-LINES button moves the cursor horizontally, toward your fight. When the cursor reaches the fight sereen edge, the cursor wraps around, Tomake a selection both games): + Tum the ADMINISTRATOR KEY to niet Administration Mode, + Bring the cursor onto the pad that you went to select wit DEAUDRAW and CHANGE butions, + Simultaneously press both buttons. To tes! or calibrate a touch screen: + Select TOUCH SCREEN on the Diagnostic Menu. Sse Touch Screen, inthis chaptes. WMS Senice Wanual—Video Gariing Devices _16-008673-—-DIAGNOSTIC CODE 7-200 a[EE gnostic Code NOTICE Your GD's sound call addresses address may vary from the ‘examples that appear below. Slide this way to lider Slide this way to decrease volume increase volume Sound Call Examples Sound dros Blane Diagnaste ‘80 Bang, End 121 Bang, Stari 22 Beep 985 Beep 2 $86 Belt, Crodlt 110 Bet, Max, 112 Crecit Bit 409 Button, Toggle On 19 Button, Toggle OW 120 Chime, Cal Attendant | 115 Glick. Button 160 CoinIn 401 Goin-Out, Bonus 109 Grecit, Reached Max | 111 Entry, Gare 18 Entry, Help 150 Escape 983 Exit, Game 181 sit, Help 382 Help, More 353 Play’ 18 eject. Coin a7 Speed Game 1 361 Speed, Game 2 482 Speed, Game 3 163 Spin, Reol 708 Tit 118 Warning 984 Touch SOUND to display the Sound Window. This window enables you to adjust GD sound volume and test the sound hardware Sound Samples ‘The Sound Window contains four sound sample buitons. * Low Tone * Waswina Tone + Hig Tour + Noise Tone Touch LOW TONE, WARNING TONE or HIGH TONE for a test sound, The LOW TONE, WARNING TONE and HIGH TONE buttons each tast one audio frequency band. The system should reproduce all sounds at about the same yolume. Listen for voume changes, distortion, missing sounds or intermittent sounds, Touch NOISE TONE, and the GD outputs noise across all audio bands. Listen for an absence or unusual emphasis of nigh, fow or midrange sound, Volume Notice the two-pointed, “MASTER VOLUME” arrow below the sound sample buttons. Between the arrows is a slider box. Use the arrows and slider to set the GD's non-award sound volume. You can mave the slider through the volume range of zero to 256. * Touch the right arrowhead {o raise the level in small steps. + Touch the left arrowhead to reduce the level in small steps. * Touch the atrow body beside the slider to change the volurne in large steps. * Drag the slider right to smoothly increase sound volume. + Drag tha sider laft to smoothly reduce sound velume. Award Volume Touching Award Volume adds two sliders to the Volume Window. * Lange Awaro VoL Tor Awaro VOLUME The MASTER VOLUME slide control that we described above continues to function the same way. The other two sliders operate in the same manner as the MASTER VOLUME slider. Use the other two sliders to raise or reduce the sound volume during awarde. ‘Sound Call Touch SOUND CALL to display a numeric keypad. This keypad allows you to test sounds at various EPROM locations by entering 72000 T600673—DIAGNOSTIOCODE WMS Senice Manual—Video Gaming DeviceDiagnostic Cod addresses. Typical addresses appear in the table Sound Cal! Test. Depending on which sound EPROM it uses, your machine may include sounds at these addresses. As you may have guessed, sound cals are primarily factory tests. Yet you can use sound calls to check volume coltings and audio hardware performance. Touch keypad keys to enter each digit of an address in decimal notation. Toush the arrow to advance to the next cigit of the address, Secure Memory Touch SECURE MEMORY to display a window with the siatus of the GD's secure memory. The window indicates secure memory status by the words “PASS" or “FAIL.” A secure memory failure requires troubleshooting, Touch EXIT button to leave the SECURE Memory Window and proceed with other tests. Comm Status Touching COMM STATUS opens the Comm Status Window. This window contains a read-only section and a loopback test Read-Only Section The Comm Status Window read-only section announces your GD's communication rate and protocol. For example, ‘Comm = 9600, 8, N, 1." The rate in our example is 9,000 bits per second (ops). The protocol is eight bits, no parity and one stop bit. This rate and protocol report depends on results {rom ihe most recent loopback test Loopback Test The LOOPBACK TEST checks the GD's communication port on the Backplane Board. This test requires some hardware preparation Follow this procedure. 1. Find the GD’s serial port on the Backplane Board inside the Main Door. The serial port uses a DBS connector. I 2. Connect GD serial port pins 2 and 3 together. Or connect the GD toa terminal (or a PC runring a terminal program) I 3, Touch LOOPBACK TEST to intiate the test. If you have a printer machine, the GD prints alphanumeric characters. ‘The GD screen reports the message "Camm = 2400, 8, N. + Ol 4, Touch EXIT to quit the test. vo VQ Test options allow you to test GD switches. This submenu includes these VO (Input/Output) ests... *Curaexcy eur Our Boot + Mecha NERS Currency NOTICE WHERE IS THE MAIN DOOR? Diagnostic messages refer to the “Main Door.” In Slant Top Video machines, the Main Door is the Electronics Door. In upright machines, the Main Door is the Front Door. vo + Curency Input Ouput Door Mechanical Meters WIS Service Manua—video Gaming Devide — 16-00S67TS DIAGNOSTIC CODE 7-2000 2s[EES (eal erefe (=> NOTICE The GD identifies US coins as “A” Canadian coins are “3.” + C16 and CC40 mechanisms accept US coins. * NRI mechanisms accept Ganadian coins. + Mars validators accept U.S. bills. + You can set JCM validators to accept either US or Canadian currency, ‘The CURRENCY Test checks coin and bil valldaiors, Initiate this test by touching the CURRENCY screen button. New select the type of coinand bill acceptors installed in your GD. secs cea #NAI Anew window opens. An example of the fields in this window appears below. Insert a valid coin into the coin slot. The window should increment the coin count, The window should also record the pulse width of the COINTYPEA 0000 —OPTO pulse width 4 Ce OPTO pulse width A Chron ‘The BILL Feld indicates The COIN Hele When a player deposits a the accepted bills increments ae the VGD coln, the PULSE WITH denomination. accepts a coin field indicates the coin acceptor signal. acceptor coin deposit signal. Insert a valid dollar bill, The window should indicate the bill denomination: “ONE.” Insert a valid five-dollar bill. The window should display "FIVE.” Input Touching INPUT opens a window that lists the GD's input switches and opto detectors. Test a switch by closing It. me input works, the screen highlights the input's nama, Output Touching OUTPUT opens a window with a button array. Test an output by touching that output's touch screen button. For example, suppose that you touch the screen button for TOWER. The GD’'s too lamp should light. It should remain ON until you turn off its screen bution OUTPUT window. Real switch names, such as “PLAY” or “BET 1” will appear on screen buttons. These names tend 10 vary from model to model, I sant Outputs- Bae ee Name Name Ba Se ce) cs 2 7-2000 16:003873_DIAGNOSTIC CODE WMS Service Manual—Video Gaming DaviesDoor Test ‘Touching DOOR opens a window that indicates door switch status (oven or closed). Check door switches by pushing and releasing each switch, ‘As you open a doar, the screen highlights the corresponding door name. Touch LATCHES (on the screen) to maintain an ‘on" condition across any closed switch. Mechanical Meters ‘Touching MECHANICAL METERS opens a new window. The window thas wo buttons: NORMAL +10 and FORCE +1 NORMAL +10 Touch NORMAL 410 if you desire to increment mechanical meters by 70 (as In Game Mode). A meter-selection window opens, Use buttons in this window to select which meters that you want fo test. Then press EXIT. This is he NORMAL +10 sequence... 1. The "METER OK’ signal measures high. 2. The GD applies current to the meter. 3. The "METER OK" signal drops low. 4. The GD interrupts current to the meter. FORCE +1 Touch FORCE + if you desite to increment meters by 1. FORCE +1 doesn't test the “METER OK" signal. Insteac, FORCE +1 applies a currant pulse to the mater. A moter-seleciion window opens. Use butions in this window to select which meters that you want 10 test. Thon prose EXIT. If FORCE +1 works and NORMAL +10 doesn't, then the "WIETER OK" signal is faulty. History Touching HISTORY opone an event fog window. This window records event messages. Here are some conattions that nvoke event messages. STouos Seren MALNCTIN + Conurr Menor + Powen Ow RESET {Doon Acsess +88 Our Touch HISTORY to review these events. The program also provides event dates and times, Touch EXIT ta return to the main window. NOTICE CASH DOOR constantly appears closed on the Door Test. Curreni hardware has no application for this switch. The Door Test includes CASH/DOOR solely for expansion purposes. VGDs with a bill acceptor require a CASH:DOOR switch. History WHS Genice Nanval—Video Gaming Device _16-00567S—DIAGNOSTIC CODE 72000 aChapter 3. Auditing, Diagnostic and Adjustment Software Your GD's game software audits game play statistics and diagnoses GD problems. This software also helps you to adjust game features and performance. You can access GD auditing, diagnostic and adjustment functions from the Administration Mode. There are two Administration Mode menu systems + Attendant Menu System—for use by retailers + Technician Menu System—for use by authorized personnel Except for the Configitest Menu, the Technician Menu System is identical to the Attendant Menu System. Accessing the Attendant Menu System involves lower security, and requires fewer steps. We discuss the Atfendant ‘Menu Sysiem later in this chapter. Technician Menu System To access the Technician Menu System, open the GD's Main Door. (The Main Door is the Electronics Door on Slant Tops. On upright machines, the Main Door is the Front Door.) Press the white DIAGNOSTIC buttcn inside the door, (STATE LOTTERY MACHINES: Access the Technician menu system by turing the Technician Key.) The screen displays the Administration Window, which includes five menu buttons, Administration [_____ Attendant menu System Technician Menu System ‘The Technician Menu System has tive parts. To activate a menu selection, touch the selection on the screen. Notice the Config/Test option in the ustration, Each button opens submenus. When the Administration Window appears, you ean activate any submenu in two ways... Touch the suomentis screen button (menu pa). + If the touch seroen dosen't operata, uso player panel buttons to move the cursor, See "Dead Touch Screen?”on page 3-3. NOTICE WINDOW PRIORITY. When you open a window, you activate its buttons and deactivate all the others. To close the window, touch its EXIT, CANCEL or OK button. Then the previous window activates, Ifa window doesn't have these buttons, close it by touching the previous window. STATE LOTTERY MACHINES: ADMINISTRATOR AND TECHNICIAN KEYS function similarly. For simplicity, this manual usually specifies the ADMINISTRA: TORKEY KEY PRIVILEGES. You can access ADMINISTRATOR KEY functions with either the ADMINISTRATOR KEY or the TECHNICIAN KEY. The ADMINISTRATOR KEY additionally allows changes to the Configuration’ ‘Test Features. NOTICE In Administration Made, youll see a cursor whenever you touch the sereen. NOTICE In this manual, ewitch or button names appear in CAPITAL letters. For example, this manual often Instructs you to “press DIAG: NOSTIC." DIAGNOSTIC is the DIAGNOSTIC button behind the Main Door. WMS Service Menual—Video Gaming Device 15-00674-AUDIT/ DIAG ALIUST F-2000 moAudi iag/Adjust NOTICE Touch EXIT to close 2 window and save your setting(s). NOTICE Some Config/Test options are theme specific and may or may not be available in your game. Contig/Test Menu v Game Options General Toggles Limit Options Bill Validator Options Play Speed Options Poker Toggle Options Hoppar Test Options Choose Protocol Options Terminal Address Options Slot Toggles Sound Volume, Meter Lamp Activation Printer Options Paper Options Ticket Options NOTICE Some Menu Options may not apply to your game. NOTICE Jurisdiction regulations determine which menu options appear. Example of the BACKGROUND COLORS window. Real game names, such as “BLACKJACK” will appear on screen buttons. These names tend to vary trom model to model. Config/Test Menu Game Options Background Colors Touch BACKGROUND COLORS to open its window. This window contains buttons for al games, and conrole for red, green and blu levels. To set a game's backoround screen color, follow these ce 4, Touch a game-name button (for example, JACKS OR BETTER), 4 2, Touch the DEFAULT button. The CURRENT indicator changes to the color of the DEFAULT screen background. 2 3, To specify a custom color background, move the R, G and B sliders as desired, (R stands for red, B for blue, G for green.) You can move each slider in various ways. * Touch the right arrowhead to increase color saturation in small steps. ‘+ Touch the left arrowhead to reduce color saturation fn small steps. * Touch the arrow body beside the slider to change color saturation in large steps. * Drag the slider right to smoothly increase color saturation. * Drag the slider leit to. smoothly reduca color saturation. 4, Look at the BACKGROUND COLOR indicator box to see the effect of your changes, (The game name of the current game also appears in this box.) 2 5 Ifyou want to adjust other game color backgrounds, proceed. UW 6 Touch EXIT to save your settings and exit to the Contig / Test Menu. ( [PS inase ofmain a) re Can Retain 24V Indestor LED. q | ~ comsctae 3 b fascae Coos Hare CO-15 Coin Comparator (Front) “Fig Side ut Comparator Locket Selene ease Fasting sce (Fromiide mainder) pleats ‘on Wedge Coin Comparator (Beck) Special game software croatee and maintains electronic meters. For information on electronic meters, see Model 85x Book 1, Chapter 9, ‘Auditing, Diagnostic and Adjustment Software. Coin Comparator ‘The CO-16D-INHIBIT coin comparator electronically compares the incoming coin jo a sample coin retained by the comparator. The incoming coin passes through a magnetic field, creating a characteristic signal. The sample coin also produces a characteristic signal. The comparator electronically contrasts the incoming coin signal with the sample coin signal. if the tivo signals cifier, the intomal lockout solenoid remains inactive. The incoming coin diverts to the “reject’ track. Like signals energize the Ieckout solenoid. The solenoid allows the incoming coin to enter the "accept" track = Installing the Sample Coin 1, Unlock and open the Front Door. © 2. Tum off the GD at the Power Distribution Unit (POU) behind BV. 3. Without removing the coin comparator, slide the sample coin retainer ‘foward the right side of the comparator with your thumb (ooking at inside of door). The illustration shows where to place the sample coin, Q. 4. Slip a circulated coin of the proper denomination into the sample coin retainer. Gently release the retainer, The sample coin retainer should tightly secure the sample coin, (Make sure the coin is straight up and down and positioned properly in the retainer.) 5, Turmonthe GD at the PDU. 6 Close and lock the Front Door. Coin Comparator Specs for CC-16D Pin Function Notes 1 Lockout Enable 2 "Coin In’ Output Signal 3 Not Connected 4 Not Connected 5 +12 VDC 1 6 Ground Ccin Diameter lange [0.705-1.575"(17.-40mm)| 2 tax. Coin Thickness _|0.100" 2.54 mm) NOTES 4. Comparator requires regulated power supply for 12VDC ‘operation, Currant: Idle, 40 mA peak, 140 mA, 2. For coin diameters of 1.006 through 1.875"(22.61 through 40mm), use plug spacer 8. Oversize protection beyond .040" (1.2mm) for sample coin requres coin entry slot contro. 2 7-2000 TEOSOIE— PERIODIC MAINTENANCE SZIGHT WHS Senice Manuar—17 Upright—e—_—_—_—_—_—_—_—_—_—_—_—_—_—_e_— Wee + Checking Comparator Performance 1, Insert the correct coin in the coin slot (See “Installing the ‘Sample Coin.’). The ccin comparator should acoapt the coin. Be ‘sure that the unit functions consistently! Repeat this step several times.(You may also want fo run the Coin Mecn Test. See Chapter 3, Book 1.) + Adjusting tho Comparator Potentiometer The factory adjusts coin comparators for excellent discrimination against slugs. However, some units may still accept high quality slugs. To enable a unit to reject these slugs, you have 10 fine tune the comparator. 21, Unlock and open the Front Door. 2, Tumon the GD at the PDU (behind BV). 3. Adjust the fine tuning potentiometer (on front of coin comparator) counterclockwise by 1/8 turn, Use a #2 tlatblace ecrewdriver. 4. Close the Front Door. Insert a high quality slug in the coin siot, The coin comparator should reject the slug. If not, repeat steps 2, 4 and 5 6. Insert a coin of the correct cenomination. If the coin comparator rejects the valid coin, advance the fine tuning potentiometer: ‘Tur pot slightly clockwise. Try the coin again, Repeat this step Until the coin passes. Repeat steps 3 through 6, as necessary. D oo o Coin Comparator Table Conor] Dia | Weht | Thickness [Comparator Token_|Range|Range (G)|_Range _|Part Number] *USSe [07054 44-68 | 0.05 - 0.086 | 09-42000-1 +US 250 |1,250 =US 500 [0.708] 6.9-19.6 | 0.05 - 0.086 | 09-42000-3 Can $1-E] 1.250 Can $2-E SA SIR “US $1 |1.250-[19.7+ [0.075 - 0.115[ 09-42000-2 1.575 + Removing the Coin Comparator D4. Unlock and open the Front Deor. 2 Tum off the GD at the PDU (behing BV). ‘4 3 Remove the cable that connects the comparator and Hex Opte Board: Grasp the plug and pul it off the jack. i 4. Remove the coin comparator: Raise the coin comparator slightly. Pull the bottom out of bracket. Then pull the coin comparator down and out of the machine. Set it aside for reassembly. WMS Senice Wanual— Opa TSCOSOHE— PERIODIC MAINTENANCE SUGHT —7-2000 3ELL i¢ Maint Wedge and Weight Table Game Part_|Denoml Part Number ‘Wedge]5e/25e] 03-9140 Weight] 5e/26¢| 20-10032-01 $1_|20-10032-02 Reassombly ad a3 a4, ‘Mount the comparator: Slide the top comparator studs upward, against the bracket. Engage the top comparator studs with the top bracket notches. Pivot and lower the comparator base unt the comparator engages the lower notch(s). Chock to sae that the comparator seats properly. Replace the cable that connects the comparator and Hex Opto Board Tum on GD power ai the PDU. Close and lock the Front Door. Changing the Coin Comparator Denomination ad oe With your thumb, slide the coin ratainer toward the right side of the comparator and remove the sample coin. Look at the front of the comparator. Above the sample ecin retainer, youll find a thumbscrew. This thumbscrew is the coin counterweight. Unscrew and remove it, Save the counterweight {or other conversions. Turn the coin comparator upside down. Look at the coin exit, near the white cable connector At the comer of this exit is a #4 Philips screw, This screw is the wedge fastener screw and fastons the plastc coin wedge in place. Remove the screw. Use a small, flaiblade screwdriver to remove the plastic wedge from the coin exit. Save the wedge for ether conversions. Reassombly aw Be sure that you have the proper coin wedge for your denomination. (See the Wedge and Weight Tablo in this procedure.) Turn the coin comparator upside down. Look ai the back of the comparator (side with tho spring). Position the wedge in the side of the con chute nearest the cable connector. Before you alide in the wedge, locate its mounting screw hele. You'll find the hole at the connector edge of the comparator's spring face. Slide the new plastic wedge into place. Insert a #4 Phillips screw into the mounting screw hole. Fasten the plastic coin wedge in place by tightening the sorew. Look at the front of the comparator. Above the sample coin retainer, you'll find a thumbscrew socket. Insert the coin counterweight thumiscrew and screw itin. Slip a circulated coin of the propor denorinaticn into the sample coin retainer. Gently release the retainer, The sample coin retainer should tightly secure the sample coin. Now you can usa the comparator in a SD programmed for the comparator's new cenomination. Changing the denomination of a GD requires additional steps. You must + Ghange the comparator denomination + Change GO's denomination decals, + Change the topbox glass * Clear the RAM with a RAM Cleat Chip for the new denomination: See Changing the VGD Denomination in Chapter 2 7000 1SDOSDIE—PERTODIC MAINTENANCE S2ICHT WINS Service Manwar—1" UprightCol a a c o ooo in Diverter Adjustment 1. Unlock and open the Front Door. 2. Tum off the GD at the PDU On/Off switch (behind BV) 3. Remove tne cable that connects the comparator and Hex Opto Board: Grasp the plug and pull it off the jack: 4. Remove the coin comparator: Reise the coin comparator slightly, Pull the bottom out of bracket. Then pull the coin ‘comparator down and out of the machine, Set it aside for reassembly. 5. The diverter is a two-postion, solenoid-drivan metal coin guide surface. When the diverter solenoid rests, the diverter guides Coins into the hopper. When the diverter solenoid energizes, the diverter permits coins to fal into the coinbox. Look down into the coin chute and visually check the diverter. With a fingar, move the diverter flapper ane solenoid plunger and verify that they travel freely 6. Perform Diverter Test. (See Chapter 3, Book 1, Tests Menu/Output Diverter bution.) 7. Cheok that vihen the toush screen divorior button is pressed, the diverter solenoid energizes causing the flapper 10 move to the upright position, alloning the ccins to crop into the coinbox. & If this does not occur, you. must loosen the two solenoid adjustment Philips scrows on the side of the coin chute, & Move the solencid/plunger so thal the diverter is in this ‘energized position 10. Tighten the Philips screws. 11. Repeat steps 6 and 7, 12. At lis tavel extremes, the diverier must stop beyond the cin chute's outside edges. Misadjustment causes cifficult-to- diagnose coin jams. With coin comparater removed, shine @ penlight down the coin entry and into the coin chute, Again using the Diverter Test, energize the solenoid. When energized or at rest, the diverter must clear the edges of the coin chute. Walch as the solenoid energizes: You should 620 the diverter disappear beyond one edge of the coin chute. As the diverter solenoid rests, the diverter should disappear boyand the ccin chuie's other edge, Il the diverter doesn’t cisappear at elther travel extreme, then you must adjust it further. 13, Close the Main Door. 44, Test divertor by placing ceveral coins into the coin entry and then check to see that they fall into the coindox. Also check to see thet when the solenoid is deenergized, input coins fall into the hopper. Adjust solenoid position as necessary 15, When you're satisfied with diverter performance and adjustment screws are tightened, replace the coin mechanism and reconnect cable to Hex Opto Board. 16. Switch on GD power at the POU. 17, Close and lock the Main Docr. 48. Flun several coins through the chute and confirm proper diverter operation. Cleaning the Reader WHS Service Manua—17" Upight 76-005045—PERIODIC MAINTENANCE eaent 7-2000| Periodic Maint | ic Maint D\ CAUTION * Never use an organic solvent uch as thinnar to clean the bill validator unit! + Never use compressed air to lean the bill validator unit! CAUTION JCM Bill Validator DIP Switch Settings. Your JCM bill validator has one DIP switch bank that has eight switches. The factory setting for these DIP switches is all switches off. Don't change these settings! Changes can cause ths bill validator to malfunction. (Hacood aC JCM Bill Validator DIP Switch Seitings Femoving Bil Ti /A\warnne Switch off GD power at the POU before working on WBA, glass and lamps. Otherwise, you risk potentially lethal shocks, serious burns and equipment damage. ‘Sacier box al a Sy ‘JCM WBA Bil Validator Bill Validator With proper handling and routine preventive maintenance, you can eliminate most bill validator malfunctions. The following procedures assure top performance from your JCM World Bill Acceptor® (W/BA) Bill Validator (BV). + Bill Validator LEDs Lit LEDs indicate that the bill validator is normal. if the LEDs go out, the GD has probably chut down the bill validator. (Otherwise, all LEDs have bumed out. This situation is quite unlikely.) Routinely check the LEDs to 509 if they remain lt. Ifnot, then service the validator. * Cleaning MAG SENSOR PARTS. Regular cleaning is imperative. Sometimas iron filings adhere to the magnetic head and head roller. Filings can prevent your bill validator from recaiving bills. LENSES. To function properly, the BV must have clean sensor lenses and optical reflectors. Periodically cleaning of the BV interior can prevent bill jams. If your validator takes in fewer than 4,000 bills a week, clean it once a month, What if the validator takes in over 4,000 bills per week? Clean the unit twice a month. + Cleaning Procedure 1. Pull the release javers on both sides of the BV toward you to open the acceptor head, Open the head, Pull the transfer unit release lever to open the top cover. ‘Open the top cover. ‘The reader and its intemal sonsor may be dirty. A diny reader can cause jams or reduce bill validation accuracy. Regularly ooou osen 14 77-2000 T6-0I6056—PERTODIC MAINTENANCE S2iCHT WHS Service Mansat—17 Upigclean the inside of the validator. Use a soft, lint-ree cloth or swab to clean sensor lenses. Soak the cloth or awab with ordinary head cleaner or isopropyl alcohol. Do not use an organic solvent such as thinner. Clean oil smudgee and {fingerprints otf the optical reflector disc. + Simple Repairs OBSERVE OPERATION. To determine the cause of malfunctions and dotect defective parts, routinely observe validator operation. Bofore replacing parts, check the connectors: Do they engage property? If the hamess appoars worn or damaged, replace it. + Ifthe Validator Jams... Follow the steps at Cleaning Procedure to open the BV. Remove the jammed bill, (Refer to the three Removing Bill drawings.) When a bil Is jammed near the inlet of the stacker box, pull the release lover of the stacker box, remove stacker Dox by Its handle end remove the jammed bill. Remember, when replacing the siacker box, the notch on the hancle goes up. Glass and Lamps + Removing Butions and Replacing Bulbs 4. Unlock and épen the Main Door. Q 2, Switch off GD power at the PDU. G3. You can easily access a button switch from under the Player Panel inside the door. Grasp the lamp bracket just behind the plastic nut. Firmly rock the lamp bracket back and forth untl it disengages from the button housing. Then pull the lamp bracket away from the button housing. (Take care not to bend switch leads.) 5. If you went fo remave the button housing, start by unscrewing the notched, plastic nut. Q 6. Ifyou're removing the button housing, the nut support will also come off. Lift the button housing off the Player Panel 1 7. Grasp and pul the old bub straight out. a Reassembly 1. Poplace the bulb. Uso a type CM86 or equivalent bulb (WMS pari 24-8829). D2. Ifyou removed the button housing, replace it through the button hole, Make sure thal the letters read right-side up. Replace the ‘hut support from the button housing 3, Ifyou removed the button housing, secure it with the plastic nut. (The serrated edge of the plastic nut should face the player panel.) 1 4, Hold down the button and snap the temp bracket back on. Test the bution to be sure that the bracket seats properly. ‘Switch on GD power. Close and lock the Main Door. co * Removing the Topbox Glass 1, Unlock and open the Main Door. Femoving Bill (3) Mounting Bracket Tab Card Reader Face Plate (Rt. Side) WHS Serves Manual—17" Upaght TS-OUSDIS— PERIODIC MAINTENANCE SHICHT 7-200 7Eocene Ets Button Button: Housing Player Panel = el E—I Button =} pe Button Te) Eire racy Switch. Typical Bution Assembly D2. Switch off GD power at the POU, 3 3. Lift nolched mounting brackets on Card Reader Face Plate out of rectangular holes in cabinet. Litt by Face Plate's bottom tab, Remove Face Plate and set aside. 4, Lift the topdox glass off of its two bottom support brackets. Gently pull the glass eway from the machine until you can see inside the tepbox. 5. Heelectrical cable connecte to the back of the glass, unplug the cable. Remove the glass. Be particularly careful of fragile shadowboxes that may be glued or taped to the glass. Set the class aside in a sale place. Reassembly I 1. Replace the glass. If an electrical cable connects to the back of the glass, plug in the cable. 4 2. Replace Card Reader Face Plate. 8, Switch on GD power at the PDU behind BV. D4, Close and lock the Main Door. Removing the Topbox Fluorescent Tube (1. Unlock and open the Main Door. A 2. Switch off GD power at PDU On/Off switch (behind BY). 3. Perform Removing the Topbox Glass procedures. 4 4. Carefully grasp the tuba. Twist the tube in either direction 1/4 turn (two clicks) until the tube pins come free of the sockets. | 5, Remeve the tube. Reassembly 1 7. Slide a new tube into the tube sockets. (Tube type and part number depend on your GD's topbox model, Most machines have an 15W, 18-inch tube: Use WMS part 24-8809.j 2, Twist the tube either way 1/4 turn, 8. Replace the glass. If an electrical cable connects to the back of the glass, plugin the cable, G4, Replace Card Reader Fave Plate. D5, Switch on GD power at the PDU's OnvOtt switch. 8. Clase and lock the Main Door. Replacing The Topbox Starter G1, Unlock and open the Main Door. D 2. Tum off GD power at the PDU D3! Perform Removing the Topbox Glass procedures. 4. The starter Is above the tube on the right. Twist the starter counterclockwise until it pops free. 5, Remove the siarter. Reassembly S11. Place the new starter (WMS part 20-8850) in its socket. 3 72000 TS-0USD4S— PERIODIC MAINTENANCE SZIGHT WHS Sewie Manva—17 UpightHao oe WE! Q 2. Twist the startor clockwise unti it locks in 53, Replace the glass. If an electrical cable connects to the back of the glass, alug in the cable. 4, Replace Card Reader Face Plate. 5. TumonGD power at the PDU D6. Glose and tock the Main Door. + Replacing the Tower Light Bulb 1. Unlock and open the Main Door. 2 2. Switch off GD power a! POU On/Off switch (behind BV), 2 3. With an 11/32 nut driver, remove the top nut from the tower light. 4, Remove the tower light dome. 8. Grasp and tum the bayonet bulb counter-clockwise. When the bulb disengages, it pops out, Reassembly 1, Insert the new bulb in the socket. Only replace the lamp with a type 1888 bulb! Other types may cause damage. Press the bulb down in its socket. Tum the bulb clockwise until it locks in place. Replace the dome and top nut. Tighten the nut with an 11/32 nut driver. Switch on GD powar at the PDU. (Close and lock the Main Door. e peep Hopper + Filling the Hopper, Setting the Probe Level and Instelling Hopper 1. — Unlock and open the Main Door. Q 2. Switch off GD power at PDU On/O# switch (bahind BY). Q 3. Liftand remove the coin tray. 4, Remove ccins from the hopper. 5, Slide the hopper toward you, and out of the cabinet, Sensors and power unplug from the blind mating connector as you slide the hopper out a 6. Check the GD for loase or missing hardwara. Missing hardware may have fallen into the hopper. (Clean i out of there bafore running the hopper to prevent jams!) a Inspect the hopper: Before filling the hopper with coins, remove dust, dirt, loose hardware and other foreign matter. QO 8. See the table Hopper Probe Laval. Adjust the hopper coin- level probe. Move the probe to a nigher hole if the hopper wil hold more coins. (Hole ie not presently used.) Move the prove to a Jower hole if the hopper will hold fewer coins, G9, _ Fill the hopper with coins of the proper denomination. See the Hopper Probe Level table to find the optimum number of coins: for each coin-lovel probe hole. Q 10. Slide the hopper into the cabinet. Sensors and power are reengaged to the blind mating connector as you slide the hopper in. O14. Check that the hoppers mounting base firmly engages both ralls of the wack. 12. Replace the coin tray. Wis Sevce Menua—17" Upright 76-U05046—PERIODIC MAINTENANCE S2IGHI 7-200 v3‘Short Hoppar Bow! Counting Flag Third Probe Hole ‘Second Probe Hole ———____| First Probe Hole ————— Nisei ‘Two Tier (Tall) Hopper Bow! Hopper Probe Level Coin Max Amounts (Aprox.) Shot | Probe Hopper | Hole | u.s.g1 | _25¢ ard | 500 | 2,000 and | 400 | 1,500 ist 300_| 1200 ‘Two-Tiet] Probe Hopper| Hole | us.si| 256 50. ard | 600 | 2200 | 2,600 end | 500 | 1,800 | 2,300 ist_| 400 | 4300 | 1,800 13, Switch on GD power and check the hopper. Hopper works: Close and lock the Main Door. Hopper doesn't work: Double- check cable connections and the hopper, Q 14, Tost the Hopper. GD software includes a hopper test in the Config/Test Submenu of Adminisiration Mode (Technician Menu System). If the hopper contains coins, this test dispenses 1 oF 10 coins. (See Chapter 3 of Book 1, 55X SM) ‘+ Vertically Aligning the Hopper Coin-Out Sensor iid ais 1, Unlock and open the Main Door. fromm bapk of Q 2. Switch off GD power at PDU On/Off switch (behind BV). disk 2 3. Liftup, disengage and remove the coin tray. 4. Remove coins from the hopper. 5, Slide the hopper out. Sensors and power unplug irom the blind Goin-Out Sensor (Looking Through mating connector as you slide the unit cut. Hopper Disk) 4 6. Set the hopper on a table. 7. Find the motor lock lever on the motor. Release the lever by pushing it down, Spin the hopper shatt 8 Stop the hopper wen a ccin reaches top dead center on the ‘counting lever raller, 1D 9, The hopper coin-out sensor is @ capacitive proximity sensor. Find the black, proximity sensor fork that resides between the Gireuit board and the motor. This sensor fork straddles the coin counting flag. Two screws allow you to adjust the fork sideways, for best fork-to-flag fil. This first set of screws is above the fork. Two other screws allow you to adjust the fork up and down en TO 72000 1S00S4E—PERIODIC MAINTENANCE S2ICH) WITS Sense Manwa—17" Uprightthe flag. This second set of screws is below the fork. Loosen the second sat of screws. By moving the sensor fork, align bottom edges of the cain counting flag and iork 10. Tighten the screws, Reassembly 1. Slide the hopper back into position. Sensors and power reengage at the bind mating connector as you slide the unit in, 4 2. Replace hopper coins. 3. Replace the coin tray. 4. Switch on GD power at PDU, PDU Panel 80x G5. Close and eck the Main Door. 8. Testthe hopper. (See Chapter 3 of Book 1, 55X SM) Monitor + Removing the Monitor 1, Switch off GD power at FDU, 2 Loosen but de not remove the 7/16 flange grip nut located at the front oi the monitor shelf, contorad undor the monitor. 23. Pull straignt down to disconnect molex minift connector located under tho let front side of the monitor ehelt 4 4. Slide monitor forward till lange grip nut stops its forward progress (over the wide part of the keyhole slot), (5. Liftmonitor up and aut of the gaming devices Reassembly 21. Place the monitor cn the monitor shalf and slide it back until the flange grip nut comes up through the Keyslot. Do not tighten nut 2. Finger tighten nut 2. 3, Slide monitor to its forward most position on the shelf. NOTICE Proper monitor adjustment will compress the foam tape on the bezel between 50% to 70%, /\warnt G Electric shock hazard! Unplug the gaming device befare working on the PDU or power transformer. WHS Senice Manual—17 Uprgnn 16-005046—PERIODIC MAINTENANCE S2i0Ht 7-200 TTEe jodic Maint Sax Close and latch main door. This aligns the monitor's position. Carefully open the main door, Do net move the monitor. Tighten flange grip nut Reconnect the molex minifit connector through the monitor shelf exp opening te the moritor, Switch on GD power at the PDU Close and lock the Main Door. uouoo neon oo a spentef Power Distribution Unit (PDU) + Replacing the Power Distribution Unit Fuse G1. Unlock and open the Main Door. D2) Switch off GD power at the On/Off switch of the PDU. The main power fuse, as shown above, is mounted on the GD's POU panel box. 3. Unseraw the plastic tuse knob. Reassembly 1. Replace the fuse. (In 120-volt aroas, usa a AASB, 250V fuse. In 220 to 240-voll areas, use @ 2ASB, 250V fuse.) Retum the fuse knob to its position cn the PDU front parel. Twist the plastic fuse knob until reengages. Switch on GD power at the PDU panel box. lose and lock the Main Door. cooo Printer (Optional) = Changing Paper on the Ithaca Printer (Change the paper when you see the pink stripe on the receip! paper.) Remove Takeup and Supply Rolls (The Takeup Rolf will not be present on all printers.) 21. Pull out the journal takeup roll. 2, Tear the yellow journal paper off against the shear plate. D3. Unscrew the flange on the spindle’s left side. Set the spindle and flange aside. 4. Hold down the printer beak. 5, Pull the used supply roll and paper out of the printer. Set the spindle aside. Put in the New Supply Roll “5, Squerely tear aff the edge of the new supply roll, Use a table ig Ses edge, etc Nts) Put the spindle in the new supply roll. Put the supply fol in tho lower sat of snaps. Hold down the printer beak. Push tho papor up through the throat until paper emerges past the printhead, 7, 8, 9 0, cooo x Thread the Paper (11. Tum the thumbwheel gear to advance six inches of paper pest the printhead Te nooo 16005006 PERIODIC MAINTENANCE SACHT WMS Service Manual—17" UprightMion it O42, Tear off the white paper. G13. Thread the yellow journal paper down the stot behind the shear piale. Make sure that the white paper goes through the cutter. O14, Advance the white paper with the thumbscrew. Simultaneously hold up the printer beak lever (below lefl side of beak). Replace the Takeup Roll O15, Screw the flange back onto the spindle, (The smooth side of the flange must fase the paper) 16. Fold the free edge of the joumal paper back about a half inch. 117. Insert the fold into the takeup spindle groave. The gear should face right. 18, Return the takeup spindle and rotate it on the upper set of ‘snaps. 4 19. Run a test print from the Printer Test window. * Changing the Ribbon Cassette Change the boon cassatte when the print becomes faded. If you leave the ribbon cassette in to9 ong, the ribbon may tear. Remove the Used Cassette UW 1. Unlock and open the the Main Door, 2. Switch off GD power at the PDU. U3. Push and hold down the printer beak during this entire step. Tilt the bottom of the ribbon cassetio out and free. Slide the cassette dawn, Remove the ribbon cassette from the printer. Put in the Now Cassette 1. Prepare the ribbon cassette by turning its cassette knob clockwisa, 4 2. Push and hold down the printer beak curing this entire step. Slide the top of the ribbon cassette intc place. Engage the bottom of the cartiage. 3. Switch on GD power at the PDU, A 4, Close and lock the Main Door. o + Cleaning the Printer Periodically usa a vacuum cleaner or air compressor to remove paper dust. Don't use alcohol or petroleum-based chemicals to clean the printer. These cleaners damage plastic parts. The carriage rack is particularly sensitive. These chemicals wil ruin it. Take care not to get ‘he cleaner on electronic components. Touch Screen * Cleaning the Touch Screen Use @ 99 percent alcohol cleaning soluticn to clean the Touch Screen This type of cleaning liquid evaporates rapidly and doesn't drip. You can use other alcohol-based cleaners, but never spray tem divectly on the screen. Instead, spray a cloth and wipe the screen with it, Never use abresive cleansers or ammoniarbased cleansers on the Touch Screen, Changing the Ribbon Cassette ‘Spray cloth and wipe Touch Soren WIS Sonic Manual 1" Upright 16-005046—PERIODI MAINTENANCE SECM 7-200 rs| Software Changes | Changes Chapter 2. Software/Game Denomination Changes Software Changes Game sottware replacement isn't particularly dificult. Yet replacing software involvee moro than casual beard or chip swepping. Bofore proceeding, you must understand some basics about the CPU Board and its security system. This chapter prosents this information in a quick capsuie form. Denomination Changes TThe procedure for changing your GD's denomination appears tater in this chapter Card Cage Components The CPU Board and I/O Board reside in the cord cage. The card cage is inside the Main Door, At the back of the card cage is a blind mating backplane. This backplane attaches peripherals to the card cage circuit boards. For secunty purposes, the card cage door locks. A dcor security switch also monitors coor openings and closures. Backplane and CPU EEPROMs A security EEPROM resides on the CPU Board. (ome machines have two CPU EEPROMs,) Another EEPROM resides on the Backplane. Thase chips contain EPROM identifier data that the GD uses to reinforce its security. Backplane and CPU EEPROM Security A CPU Board EEPROM contains error detection data. The CPU moniters this data during access to the EEPROM, Corrupt data or a bad EEPROM causes a tilt lo appear on the monitor. + “TILT: SECURE MEMORY CRC CORRUPT” indicates a CPU Board EEPROM XU27 data error. Press DIAGNOSTIC to clear these tilt messages. An error won't clear unless \eossanen sonceonon bapa ani ee ise ea [ose came 2 ent EPFOM HUET Data Mua CPROM BYS. | “Sound EPROM, Switch SV Kiat 4D PC Road satey “I Ejector fab \ ‘Sound EPROM 8, UB eaiclock —“‘oc1as (ons) Micoprecsesor CPU Board Version 15) NOTICE In this manual, switch or button names appear in CAPITAL letiers, For example, this manual often instructs you to “press DIAG- NOSTIG.” DIAGNOSTIC is the DIAGNOSTIC button behind the Main Door, NOTICE This manual covers game software through OS version 2.38, NOTICE WHERE IS THE MAIN DOOR? Diagnostic messages refer to the “Main Door.” In Slant Top Video machines, the Main Door is the Electronics Door, In upright machines, the Main Door is the Front Door. WHS Senice Manual—Video Gaming Device 16-003676—SOFTWARE CHANGES 7-200 aEeiteeneures! Eto} J CAUTION Avoid equipment damage when using the RAM Clear Chip! Take these precautions... = Turn the power OFF before removing or inserting logic boards. + Turn the power OFF before removing or inserting EPROMs. + Observe proper static preven- tion eafeguards. + Batore you power up the unit, verify that circuit boards seat securely + Properly align EPROMs with socket pins. Otherwise you can ‘severely damage the chips. NOTICE Some gaming dovices do not use all of the EPROM locations. indicates Pin One Notch on Chin; ) ‘Antispike Capacitor EPROM Orientation An CAUTION When inserting EPROMs, match EPROM noiches to the notches on chip sockets. White markings on the board also indicate proper chip otch position. Improperly inserting a chip can destroy it. the device under test functions correctly. If the DIAGNOSTIC button doesn't clear the tills, try again, What if he DIAGNOSTIC button siill doesnt clear tits? Then repiace the CPU Board or bad EEPROM chip XU27. (XU27 mounts in a socket.) After board replacement, press the DIAGNOSTIC button again. Software Installation 1. Unlock and open the Main Deer. 2 2. Tum power off at the PDU switch, D3, Slant Tops Only: Disengage tha coin chute. 1D 4. Remove the video cable from the CPU Board's Video Port (CPU Version 1.54). 5. Unlock and open the card cage. 1 8. Disengage the CPU Board by pulling the white board ejector tabs toward you. Remove the board. If your GD came with diagnostic software, amove EPROM XU3. Save the Diagnostic chip for later use. 7. Obtain the RAM Clear Chip for the proper denomination. Use this chip to clear the RAM and set the GD denomination. See Clearing the CPU Board RAM in this chapter. 8. Track the software change in your official logbook. Install EPROMS at these CPU Board locations... + Game EPROMs at XU2 and XUS + Sound EPROMs at XU17, KU18, KUSO end XUS1 (Some GDs don't use all thase EPROMs.) 9. Return the CPU Board 10 the card cage. Engage the board by pushing its white board ejector tabs toward the cage. 1 10. Close and lock the Card Cage Door. 11, Reconnect the video cable. 12, Slant Tops Only: Reengage the coin chute. 113. Tum on the power at the PDU switch. Run a complete diagnostic check to assure that your GD functions nominally. 14, Close and lock the Main Door. Clearing the CPU Board RAM When to Clear the RAM Clear the RAM. * If you want to change the GD denomination ‘ Before you change a game ROM Ifthe @D alerts you of a RAM error ‘The RAM-clearing procedure requires @ special RAM Clear Chip. Before you can clear the RAM, you must install this chip in the GD. The RAM Clear Chip. ‘+ Sets the GD denomination. + Clears out the GD's RAM (soft meters included 2 72500 TSOS0676 SOFTWARE CHANGES WMS Servico Mantial—Video Gaming DeviceBoonen Changes LED 6Seqnent Se ET ct /\ caution se timed E ESE Sci E>ROM X07 Clearing the RAM erases stored ue Spee Information, Don't olear the RAM PRON 3S unless host system personnel xust authorize you to proceod. ne fe wm isa \ i) \ Semon ae rascier cin /\ caution Memprocesser ‘CPU Board Version LS You have to temporarily install the RAM Clear Chip in your GO. After you power up the chip, The RAM Clear initializes the GD denomination, The new denomination value appears on the monitor. The moritor also displays the message "MEMORY CLEARED," indicating the normal completion of ialization. For each denomination, you'll need a different RAM Clear Chip. (WMS can provide RAM Clear Chips for nickels, quarters, dollars and other denominations.) Failure to observe static protection procedures can damage computer components and void your warranty. ‘The RAM Clear Chip also initializes the RAM signature variable. After you reinstall the game EPROM, it checks the RAM signature, This signature signals the game EPROM that. + You cleared the RAM + You changed the denomination + You must reiniialize the game CAUTION Required Equipment When inserting EPROMs, match + RAM Clear Kit for appropriate denomination y * Chip extraction toot + Antistatic wrist strap EEROM notches jo:the notches on chip sockets, White markings on the board also indicate proper chip notch position. Improperly inserting RAM Clear Chip Procedure sahiptandccioy + Remove the CPU Board 1. Unlock and open the Main Door. ane Poe A 2. Turn power off at the PDU switch. G3. Slant Tops Only: Disengage the coin chute. Notch on Ch 4. Remove the video cable from the CPU Board Video Port, < 35. Uchand open card eae ) 6. Disengage the CPU Board by puling its white board ejector tabs / toward you. Remove the board Antispike Capacitor 7. Remove Game EPROM XUS trom iis socket RAN Clear Chip Orientation + Install and Use the RAM Clear Chip 8. Install the RAM Clear Chip in EPROM socket XU3, 9. Return the CPU Board to the card cage. Engage the board by pushing its white board ejector tabs toward the cage, Wiis Service Wanual—Video Gaming Device 16-003676—SOFTWANE CHANGES 7-200 2| Software Changes | Changes 10, Reconnect the video cable, +1, Turn GD power ON. Varify that the proper denomination appears on the monitor. 12, Turn GD power OFF. 49. Remove the video cable from the CPU Beard. 14, Disengage the CPU Board by pulling its white board ejector tabs toward you. Remove the board. 18. Remove the RAM Clear Chip. > Install the Game Chip a 16. Rainsect the Game EPROM in socket XUS. 17, Retum the CPU Board to the card cage. Engage the board by pushing its white board ejector tabs toward the cage. 48. Close and lock the card cage. 19. Reconnect the video cable to the CPU Boards Video Port 20. Siant Tops Only: Reengage the coin chute. 21, Tum GD power ON. The message "CLEAR should appear on tho monitor, This massage indicatas proper clearing of the RAM. 22. Lock the card cage. + Reinitialize the System a a 23 Push DIAGNOSTIC. The machine reboots. If you cleared the machine proparly, the machine displays ‘TILT: MEMORY CLEARED." Push DIAGNOSTIG to acknowledge this message. 24, Close and lock the Main Door. Changing the GD Denomination ooooce pobena ogo Unlock and open the Main Door. Turn power off at the PDU switch. Disengage the coin chute. Remove the video cable from the CPU Boart!'s Video Pox. Change the denemination decals on the GD's monitor hatch. Change the coin denomination of the ecin comparator. (Or change the coin comparator.) Change the front of the coin entry. Hopper Machines: Change the hopper ©, Clear the RAM with the proper RAM Clear Chip. See the procedure above Be F000 T6-D0SSTE— SOFTWARE CHANGES WMS Sonics Manual—Video Gaming Davice‘oubleshooting NOTICE This Chapter covers Game Software through OS Version 2.39, Chapter 3. Troubleshooting Candle Codes The two-stage candle on top of the machine indicates VGD status. ‘The VGD employs both levels of the candle to convey iniormation about its operation. See the Candle Codes table at right. Tilt Codes When the machine enters Tit Mode, a mnemonic tit cade appears (on the monitor. See the Tilt Codes table. (More detailed tables later in this chapter cover all those tilts.) There aro several types of tilt codes... BV/Coin Mech Tiits BY and Coin Mech tilts involve problems with tho bill validator and coin comparator. To clear BV and Goin Mech tits, tum the ADMINISTRATOR KEY, Coin Mech “Long Coin" tite selt-clear after 25 seconds, CPU Board EEPROM Tiits CPU Board tilts indicate data errors in the CPU Board's Security EEPROM chip. To clear CPU Board tilts, press the DIAGNOSTIC Button. CPU EPROM Tilts This machine only has one EPRON tilt, The screen message "ROM Checksum Error implies a bad CPU Board EPROM. To clear CPU EPROM ts, replace the board or the chip. Then do hard RAM claar. Door Access Tilts ‘Door access tits provide Information on the Stacker, Logic Door, Drop Door, Bill Door, Monitor Hatch, Main Door, and Printer/Hopper Door. An open doov/hatch or missing stacker producas a ti To clear door access tilts, close the open door Hand Pay Situation Tilts The tilts "HAND PAY xxx CREDITS" and "PLEASE WAIT FOR ATTENDANT” announce a hand-pay situation. (The attendant must pay the player.) This tilt can be hopper or player initiated. To clear hand pay situation tits, turn the ADMINISTRATOR KEY, Hard Meter Tilts Hard meter tits describe improper operation of hard meters on the side of the game. These sturdy, electromechanical meters report important game statistics, Electromechanical meters offer a degree of data security, because you can't reset them, Yet despite their ruggedness, hard meters occasionally fail. Hard meter fils log such hard meter failures. To clear harc meter tits, turn the ADMINISTRATOR KEY. Candle Codes Cane] Candie [Secton|_Acthty | __Mearing OF — | Wschire blo ep | On | change request ‘Sow Rash] Titor Jackpot oc} Bote indoor dosed WMS Service Manual—vdeo Gaming Device 16-0067 THOUBLESHOOTING SZCHS 32000| Troubleshooting | ubleshooting NOTICE WHERE IS THE DIAGNOSTIC BUTTON? Many of these tilt descriptions refer to the DJAG- NOSTIC Button, +19" Slant Top GDs: You'll find the white, DIAGNOSTIC Bution behind the hinge side of the Electronics Door. Look near the cain drop chute. +19” Upright GDs: You'll find the white, DIAGNOSTIC Bution on the lower-leit side of the card cage. +17” Upright GDs: You'll find the white, DIAGNOSTIC Burton under the monitor and near the bill validator. #14" Barton GDs: You'll find the white, DIAGNOSTIC Button under the hard meters and behind the Main Door. NOTICE WHERE IS THE MAIN DOOR? Diagnostic messages refer to the "Main Door!” In Slant Top Video machines, the Main Door is the Electronics Door. In upright machines, the Main Door is the Front Door. Hopper Tilts Hopper tits report hopper maladies. These maladies can involve either electronic or mechanical problems, and hopper tilts cover both possiblities. To clear hopper tilts, tn the ADMINISTRATOR KEY or prass DIAGNOSTIC Button, Printer Tilts Printer tits communicate printer problems. For instance, a printer tit might occur if the printer runs out of paper. if printer-to-CPU communications fail, you might also see « tilt message, To clear printer its, switch the gaming device off and on. Programmable Gate Array (PGA) Tillts PGA (Programmable Gate Array) tits alert you to failures of the Xilinx® PGA chip. The PGA chip is a unique. cynamically programmable communications chip. It resides on the /O Board, Notice that PGA chip XU¢1 primarily handles panpheral switcn inputs. To clear PGA tilts, turn the ADMINISTRATOR KEY or press DIAGNOSTIC Button Static RAM Tilts Static RAM tilts signal errors in data stored in the VGD computer's. CMOS static RAM chips. To clear static RAM tilts, do hard RAM clear. Touch Sereen Tilts Touch Screen tilts occur when communications between the Touch Screen Controller and 1/0 Board fail. Communications breakdowns may result trom bad cables, or trom connectors or chips on circuit boards, Signels between the Touch Screen and the VO Board also pass through the Backplane Board. To clear Touch Screen tilts, turn the ADMINISTRATOR KEY or proce DIAGNOSTIC Button, Top Box, LCD, Communication Tilts. These tilts can occur when communication between the Too Box and the game breaks down. Video memory and ROM corruption faults are examples of this type of tt. Top Box, Monopoly Boerd Tilts These iilis portain to tho communication faults that cceur between the Moncpoly Board in the Top Box and the game. Faults such 4s Dice Not Detected, Memory Corrupt, and Noise in Communication are typical examples, a 9-200 16003677 TROUBLESHOOTING. SEIOHS WHS Service Nanuak—video Gaming DevineTroubleshootin Bill Validator and Coin Mechanism Tilt Guide ayn Probable Cause Sansone 2 RES San sane rea Ra eee * Sea rSusae Ser, SS 2 See, Bison Sone gape gin ‘Coins dont drop, 1. Gain jam in coin chute ~ 1. Find jam location by looking through a a | Goes arene ec ee. Se : aaa Re poner a camearar ED aHT |i Sheek pore eV SITE Sean eee 8 Aut secant Seti a eee onmec touert. aaa EE [eee eee ee Oot Boars aoe care ease So RE aT Bir vaiaeGureney Tp am rata sorget 6 or Aaa montior " ewor 2. Reast BV by removing and replacing sniventon Spy nities aor w on WHS Senice Menual—Video Gaming Davice — 1-003677— TROUBLESHOOTING S2CHS 9-2000 33| Troubleshooting | ing Button and Switch Guide ‘Symptom Probable Cause Solutions: lamp doesn't light Buiten: A Player Panel bution doesnt |, Loose cable connection at top of | 7. Plug cable in securely. porate Backplane Board 2. Repair or raplace player panel sable. 2, Bad player panel witing 8, Replace switch. 3. Bad switch 4, Rewire switch, 4, Bad switch wiring 5 Roplaca connector at button, 5. Bad Fasion® connector 6. Service input or replace /O Board. 6. Bad switch inputs on VO PC Board Button and Switch: Opening and 4, System halt 7. Tuin povier off and wat tee losing any door o* pressing 2. Loose connection at switch seconds. Then lurn pawer an, DIAGNOSTIC Button fails 10 clear error 2. Repair connection. messages Bulton Lamp: A Player Pana’ bition | 1. Bad bulb Replace bulb. 2, Loose cable connection at top of Backplane Board 43. Bad player panel wiring 4, Bed Faston® connector 6, Bed switch winng 6, Bed lamp output on 1/0 Board Plug cable in oscuro . Hlepalr or replace player panel cable, Replace connector at butten. Flewire owiten. . Service output of replace liO Board, ‘Switch: ADMINISTRATOR KEY switch | 1. Bad switch 1, Replace switch doasntt operate 2. Bad cable hamess 2, Repair or replace hamess. 3, Bad Faston® comector &. Replace comector at Backplane 4, Sad swiich input on VO Board Board or VO Board. 4, Service input or reolace /O Board. Switeh: Dear switch doesnt operate | 7. Bad swilch Replace switch 2. Bad ewviich cable 3. Bent, maladusted oF missing Actuator bracket 4. Bad switch wiring 5. Bad switch input on VO Beara Repair or coplace awitch cable, Straighten, adjust or replace bracket. Rewira switch, Service input er replace /O Board Communication Guide ‘Symptom Probable Cause Solutions ‘Ne Communication NOTICE Report error codes to central ‘communication sita for evaluation and processing. Codes enable use ol advanced diagnostic facies. 7. Wrang protecel setting. 2. Bad power lia to slot machine. 8, Blovin main PDU fuse (4A3B on 420V GDs; 2ASB on 240V GOs), 4. Bad communication cables. 5, Bad external communication power supply. 6. Bad IO Board 1, Enler AGministation Moda and set |GD communications to proper protocol 2. Make sure that slo! machine is.on lve crcul 3. If fuse is bad, replace i. 4. If cables are bad, repair or replace nem. 5, If your GD has external communication power surely replace 5. Replace /O Board and rerun test a S2000 1600677. TROUBLESHOOTING SaGHS WHS Service Nanual—Video Gaming DeviceMique ing CPU Board 7-Segment Display Guide Symptom Probable Cause Solutions: (GPU Board display is blank 1. Constantly (°3" never appears): Logie isn't receiving power 2, After ‘8’ clears (after power-up); Game OK 11. Check LEDs on 1/0 Board to see which power supply voltage is absent. Then see Power Troubleshocting Guide. 2, Return game to operation, OPU Board displays "8" * Briefly, at power-up: Game OK #8" remains an: Dad CPU Board 1, Constant *6': Remove and reseat CPU and |O Boards. Rerun test. 2. Constant "8" again: Replace EPROMs XU2, XUS. Save old ones. Rerun test 3. After test, "6" appears and remains on: Dead CPU. Original EPROMs are good. Swap CPU Board. Rerun test. WIS Series Manual—Video Gaming Device Te003677— TROUBLESHOOTING SZGHS $2000 aSEte CPU Board EEPROM Tilt Guide ‘Symptom, Probable Cause Solutions Sacre Memory CRC Commupr appeRTS fon moriter (Bad CPU Secure EEPROM 7, Check each EEPHIOM by subaituilng ‘goad part 2, Roplace bad EEPROM. "Wiegal Secure Memory Daviosl eppears con monitor (CPU EEPROM not correct 7, Gheckeach ‘good par. 2, Replace bad EEPROM. ROM by substituting "Gooure Memary Incorrect Paseword” ‘appears on monitor 1, Someone changed EEPROM or CPU Board 2. Bad CPU EEPROM 7 Retumn original chip or CPU Board to card cage, or prace DIAGNOSTIC. 2, Check or replace suspected EEPROM, “Scoure Meirory Oplions Undated” ‘appears on monitor [Someone aovesced reairciod opione ]witn @ secure device (EEPRON). To clear the message, turn the ADMINISTRATOR KEY or oress DIAGNOSTIC. ‘Secure Memory Failure” appears on monitor ad CPU EEPROM 1. Check each EEPROM by substituting 00d part. 2. Replace bad EEPROM. "Secuie Memory Game Busy” appears on moniter Game was busy wi was inserted, jen percentage Key Te dearthe massage, tum the ADMINISTRATOR KEY or press DIAGNOSTIC. "Secure Memory EFT Key Error appears on monitor [Game doesnt suppor EFT or wrong key. EFT key is insented after Hard RAM [Clear instead of during Remove EFT key & apply poner cycle Do Hara RAM Clear, *Backplano Serial Number Mismatch? ‘appears en monitor GPU serial number doesnt match backplane value, Replace original CPU board. Do Hard RAM Clear. “ising or Bad Deleware 10 ‘appears an moni‘o: VLG terminal ID pan is bad or missing For DE and NM overtepping functionality “iiissing or Bad Secure ID DUET) appears on monitor Gecure D par ie bad or missing. Taplace bad EEPROM (Refers to lottery games only.) 35 32000 TSDOSSTT— TROUBLESHOOTING SSIGHS WS Sones Manasi—Video Gaming DANCEMites ing CPU EPROM Tilt Guide ‘Symptom Message Probable Cause ‘Solutions: ‘ROM Checksum Evor appears on [1 Bad GPU Board EPROM XUZ [7 Replace EPROM RUE. Clear monitor. 2. Bad CPU Board EPROM XUs | RAMand restart machine. Look for [a Bad data bus bits on CPU Board | repeat of "ROM" diagnostic 4. Bad butter, ete.en CPU Board |maccage. Na message: Problem ‘data Gus, bolved! 2. Replace EPROM XUS. Clear FAM and testari machine. Look tor repeat of "BOM" diagnostic massage. No massage: Problem solved! 3. Message repeats: Replace CPU Board or bench test bus. J4. Bench tast bus devices, ROM Tabla Display Index Error | Game paytabie lookup error 1. Apply Power Gycle. appears on monitor (only in 3-reol vidao products) 2. De Hard Ram Closr. “Roel Siop Position Ever" Riel game spacific game err 1. Apply Power Gy appears ¢n monitor. (only in rest games) 2 DoHard Ram ROM Table Lookup Error appears | Game paytable lockup error |. Apply Power Gyele on monitor, (only in 3:reel video products) 2. De Hard Ram Clear. ROM Table Product Ranga Error | Game paylable lookup error 7. Apaly Power Gycte appears on monitor (only in 3-reel video products) 2, De Hard Ram Clear. “ROM Signature Mismatch-Please | ROMs changed without a FIAM clear| 1. Apply Power Gycia Pertorm RAM Clear" appears, 2. De Hard Ram Clear. on monitor, CPU Startup Sounds Guide ‘Symptom Probable Cause ‘Solutions No startup bong T. Disconnected spaeker T, Check speaker wiring continal 12: Sound circuit problem 21 Replace the /O Board T startup bong Nomnal system Proceed with next teat Detartup bongs [Bad CPU Board EPROM XU80 1 Roplace #90, cear RAN, roloat game 2. Chechverty sound jumper i set corey 3 startup bongs [Bad OPU Board EPROM XU97 eplace KUS1, clear RAM, retest game. 4 startup bongs [Bad CFU Boars EPROM XUI7 Replace XU17, clear RAM, retest came. Sstanphengs Radi S Rams Ee aeNSTSS Replace XU19, clear RAM, retest game. 109 slarlup bongs INotused Recount number of bongs, 10 startup Bonge [Bad Sound PAM U36, U39 or U0, or | 1. Replace bad chip, clear RAM and ISP chip XUS7: All chips are cn CPU. |retesi machine, Board 2. Run Sound Tests CPU Jumper Guide Cee Eg pamper 32 Position Explanation From=P7" 10"P7 OUT” GPU Board contains 6 mog sound EPROM From "PY OUT" to "45 ‘GPU Board contains 4 meg sound EPROM CEMA, bumper Position Explanation JP? jurmpar from Pt to P2 Whanevera 4! EPROM or smaller ls used O(Ua through XUS) 1352 jumper from D2 19 PS Wheneveran 8M! EPROM ie used (KU2 throuah XU5) ‘PS jumper trom Pi to F2 Whienevera 44 £PROM or smaller is used (XU17, XUTB, KUBO, RUST) JP3 jumper from P2 to PS Whenever an &lv EPROM is used [XU XU18, XUSO, XUS1) WHS Sewvice ManvatVideo Gaming Device 16-003677— TROUBLESHOOTING SZIGHS 92000 a7| Troubleshooting | ubleshootin Symptom Probable Cause Solutions. Bil Door Opent appeers on monitor | 1. Open Bil Door 1, Goze and lock Stacker (bottom 2. Maledusted BY OPEN switch IBV) Door. 8. Bent snitch mounting bracket 2. Adjust Switch 4. Bad BILL DOOR oviich 3. Straighten or roplace bracket. 5. Bad BILL DOOR swmich winng 2, Replace switch, 6 Bad BILL DOOR switch cable 5: Repair or replace witino. 7. Bad BILL DOOR switch input on VO |6. Repair or replace owitch cable. Board 7. Service input or or replace board. “Diop Door Open” appears on monitor [7. Open Drop Door 1. Giose and ek Diop Dect. 2) Bed DROP DCOR switch 2 Replace switch 3, Bed DROF DOGA switch wiring —_|3, Rewire switch 4. Bed DROP DOGR switch cable | 4. Repair or replace switch cable. 5. Bad DAOP DOCR witch input on |. Serve input or replace LO Board. UO Board ™Bik Jam Sewvice Door Open’ appears |. Maladusted switch 7 Adjust saiich ‘an monitor 2! Open Bil Jam Service Door 2! Clase and lock doo: 3. Bad BILL JAM SERVICE switch —_|3. Replace owitch. 4. Bent BILLJAM SERVICE switch 4. Bend back bracket. rounting bracket 5. Rewire switch. 5. Bed BILL VAM SERVICE suiten —_|6. Repair or replace switch cable. wing 17. Service input or replace iO Board. 6, Bad BILL JAM SERVICE suite cable 7, Bad BILL AM SERVICE switch input on /0 Board ‘ogic Door Open” appears on monitor 1. Open Logic Door (Card Cage Door) 2. Bad CAGE DOOR switch 3. Bad CAGE DOOR ewitch wing 4. Sad CAGE DOOR switch cable 5, Bad CAGE DOOR switch input on HO Board 1 Clase Card Gage Doar. 2. Replace switch, 2, Rewire ewiteh, 4. Repair or replace switch cable. 5. Service input or raplace VO Board. “Main Door Ope ‘appears on monitor Open Main Deor or PrinteeHopper Door }2, Bad dcr ewiteh (Main Door or Printer'Fiopper Door) 3. Bad door switch wiring [s| Bad doce switch cable 5. Bad door switch irput on VO Bosra 1. Close and lock Main Door and Printer Hopper Door, '2. Replace switch 19. Repair or replace wiring 14, Repair or replace cable. IS. Service input or or replace board. ‘Monitor Haich Door Oper appears on monitor i. Open Monitor Raich 2. Bad HATCH switen Is. Bont HATCH switch mounting loracket ls. Missing HATCH switch act Joracket. [5. Bad HATCH switen wiring Is. Bad HATCH switch cable [7. Bad HATCH switch input on VO lBoars tor Close and lock Monitor Haich. Reolacs HATCH swich, Straighten or replace bracket. Replace bracket. Repair or replace wiring. Ropair or roplace cable, ‘Service Inpul or or replace board. "Reserved Door Gpen’ appears on monitor [The Reserved Dooris open ‘Clase Received Doar. Check door switch and cable =e 19-2000, TS00G877— TROUBLESHOOTING S2IGHS WHS Senice Maual—Video Gaming DeviseHues hs) rele el at Hand Pay Situation Tilt Guide ATTENDANT" appears on cigplay ‘Symptom Probable Cause Solutions "HAND PAY sooo CREDITS" and "PLEASE WAIT FOR ATTENDANT} alternately appear on the monitor Jdoplay Hard Meter Tilt Guide Hopper car't pay this amount (this Jamount exceeds Maximum Hopper Payout Limit). These banners have a green backround. If payout is playor initiated, the samo messagos| appear but with a blue backround. ‘Attondant must pay player 10000 credits. ‘Symptom Probable Cause Solutions ‘All hard meters fai fo increment 7, Bad Meter Board cable 2. Bad Meter Board [S. Bad /O Board or CPU Board 1. Check hese Do vollages at Meter Board end of 12-pin Meter Board cable. e442V, pint +45V, pin? Missing voltage or voltage reads low: Repair or replaca cable, 2. Voltage checks OK: Replace Meter Board. 3. Replace faulty PG board. "Mechanical Meter #0 Failure” appears on display 22d) =number of mater * One or more hard meiers doesn't increment-No tilt message appears [Bad connection to meter. +19" Slant anc Upright, Bartop: [Meter numbers proceed from latt to Tight and top to bottom. Top meters: 1, 2, 3. Bottom meters: 4, 5,6. |-17" Upright: Meter numbers proceed from top to botton, Bad meter 1. With power off, perform a continuity test between 10 Board, Meter Soard and meter. 2, Tighten locse connections. 2. Repair or replace bad cable. Locate the bad meter and replace it. (Reter to jurisdiction rules about meter replacement.) WHS Sewice Manual—video Gaming Device TE-00S671— TROUBLESHOOTING SaGHS $2000 39bleshooting Hopper Tilt Guide Symptom Probable Cause Solutions "Hopoer Empiy" appears on dapiay, | | Emply or low hopper Check hand | + Rall hopper, Inctcating empty hopper, reli it t necessary 2. Coin jar 8. Hopper probes 4. Coln-out sensor hamess continuity, 5. Coin-out sensor 2. Clear jam. Clear tit by turning ADMINISTRATOR KEY or pressing DIAGNOSTIC button, Run Hopper Test Wath hopper for bent or maltunctoning parts. Replace bad pats 3. Hoppers ful, but net jammed: Swap con-out sensor cables. Clear tit by opening anc elosing man door. Run Hopper Test, 4. Test hopper probes by swapping tham with known-gooe ones. 5. Adjust coin-out (proximly) sensor. I problem persists, replace sensor. Clear lil and rerun Hopper Test. “Hopper Extra Goin Paid? appears on sioplay Hopper dispensed extra coin (appears afler hopper dispenses 10 extra coins er 5,000 dispensed coms) 1, Clear tit By turning ADMIN STRATOR KEY or pressing DIAGNOSTIC button, 2. Run Hopper Test 3, Check hopper's electiomechanicel brake: 4. Adjust coin-out (proximity) sansor. “Hopper Jam” appears on display, incieating hopper jam. Hopper brake, motor, ate 2. Coin-out sengor hamees continuity 3. Goln-out sensor 7. Clear jam. Clear tit by tuming ADMINISTRATOR KEY oF proseing DIAGNOSTIC button. Fun Hopper Test. Walch hoppar for bent or malfunctioning parts. Replace tad parts 2. Hoppers not jammect Chack or swap hopper power and coin-out sensor cables. Clear it and rorun Hopper Test. 3. Adjust con-out (proximity) sensor, It problem persists, swap sensor. Clear tilt land rerun Hopper Test “Hopper Runaway? appears on display, incicating runaway hopper Cain-out sonsor Fauily hopper data cable 3. Fauily hopper communication link Faully hoppor moshanice . Faully Hopper Driver Board Faulty lO Board 1. Adjust cein-out (proximiiy) sensor Crear ill by wuing ADMINISTRATOR KEY or pressing DIAGNOSTIC button. Flun Hopper Teet. If problem persists, Feplace sensor. 2. Repair or replace cable. 3, Service communisetion link. 4, Replace faulty haaper mechanics. 5, Repair or replace Hopper Driver Board: Tost hopper SSR for leakage. Bad SSA? Replace 8. Replace faulty VO Board FI0 9:2000 TS-00G677— TROUBLESHOOTING SIGHS WS Service Manual—video Gaming DeviceLamp Matrix Guide ‘Symptom Probable Cause Solutions ‘One entire column of lamps doesnt work 1, Bad column driver davlington 2. Bad cable 3. Fallure in column dive electronics before darlington 1, Replace bad driver 2. Repair or raplaca lamp cable 3. Troubleshoot and repair column drive circuit. See nearby theory drawing ‘One entire row of lamps doesnt ‘work 1, Bad row driver dartington 2, Bad cable or connector 3, Fallure in row drive electronics before darlington 1. Replace vad river 2. Repair cable or connector Troubleshoot and repair 10W drive circuit. See nearby theory drawing. More than one lamp comes on at once Shorted lamp matrix clode Check olodas in same row and column as lamp that should Ignting. Each lamp has diode in 16 sories with it. ‘One lamp doesnt come on 1. Bumed out bulb) 1, Replace bulb. 2. Open lamp diode 2. Replace diode. 3, Bad PC board trace 3. Repeir trace. 4, Bad cable or connector 4. Repair or replace lamp cable. Lamp Matrix “Used on 12-bution play: ankare [mle |wnzeee | wngom | witva [wntor [wate | ware ows] MS [wegen [wngpee | weg | wate | wage | ware | Mey siwsik | pote ee | ee 38 Blu-Red NOTICE gore ls a 10 Ed las 43. so The lamp matrix of Fars Some gaming. de- som vices may include 2. es ned 20 28 136. a se joo. fewer or additional je ais |7 15 Es 34 33. Fone Ios fea OP yes: lis joa Ea co jas Iss WMS Senies Manual Video Gaming Davies TE00ETF TROUBLESHOOTING S3iCHS 92000 zittes Monitor Guide Symptom Probable Cause Solutions ‘Dark screan (No picture or raster) ONLY QUALIFIED PERSONNEL, SHOULD PERFORM ADJUSTMENTS WHILE THE MONITOR IS UNDER, POWER. 7, Misaligned blind mating connector /2. Wrong brighiness or contrast Seating, 4, No Vieloo signal to moritor 5. Bad moniter power Supply 6, Dad horizontal output tertistor oF damper aiode 7. Overvoltage condition at flyback Wransiovmer actvated shutsown cireut 4. Faulty startup eiruit Conoult yourmonitar manual for Sscctics on ereult Ihaary, controle, toubiestooting end senomat [Align cannecior plug and jack 2. Correct brighiness and contrast control settings. 3. No output an power chassis for 120 VAC: Raplace powar chassis [A Cheek for bad or loose video cable. Repair or replace bed cable. Secure: loose eabie '5, Replace power supply or monitor. J& Replace transistor ast samper Jdode, retrace tunirg capacitors and [associated components beiore. restarting monior. 7 With varia, ozt monitor at reduced input voltage, Replace aut-otenec 8, Test ronitor with alternate power supply. Then repalt startup crcult Wissing color (Fed, groan or bive) 2. Improper colar adjustment 5, Open color gun ariver transistor 4. Broken cable 19 neck boars, 5, Faull in montor's video preamp €. Low emission from ene e010" Gun NOTICE Coneut mantter manual for enectce, 7. Align connactor plug and jack. 2. Display color bars in Administration Mode. Adjust chassis and tteck board color controls [= Replace transistor of monitor, 4, Repair or replace cable or neck feosrd 5, Replace preamp {an IC in most onitor models) a monitor . Rejuvenate CRT. (Computer so~vioe Bureaus oan co that) |= Seraan diepiays horizontal lina, but no picture 7 irpropar verical siza sattng 2. Bad varteal power ama in monitor 8. Bed deflection amp in menitor NoTicE Consult monitor manual tor specties 7 Adjust verioal aise contra 2 Replace vertical powar transistors or Ic. 5. Replace vertical deflection IC. (iomany monkors, defection and power stages are part of same IC.) eystoned raster ‘Shoned turns In monitor yoke Riaplaca yeko or monitor ‘Serean only Waplays raaior ‘Wisaligned blind mating connector Incorrectly Inserted EPROM: Sisconnacted video cable Sad Video Daughies Cara ad EPROMS or CPU Boars | Broken wires WnciGe Video cable connector 7. Dead video preamp power supply in monitor 8. Bad video preamp IC in monitor orice Consult pourmanitor manual for ‘specifies on chcul theory, conirals ‘oubleshoating and schematics. 1 Align connector plug and jack 2. Wih power OFF, Inepect U2 end US fon the GPU Beard. Make sure chi aren reversed (according to labels on Doaray, Reposition Impropany insertad ens, 5, Check video cable to make sure its properly sealed. Make sure pins aren't beat 4" Replace Video Care. 5. Chock EPROM. f theyre OK, 5. Repalr or replace video sable 7. Replace power supply componenis, B. Replace 1G or monitor Sold colors seem lobe contaminaied with shacws of wrong color WARNING ONLY QUALIFIED PERSONNEL SHOULD PERFORM THIS PROCEDURE! THIS PROCEDURE REQUIRES ADJUSTMENTS WHILE THE MONITOR IS UNDER POWER. Monitors pully or slate convargones jagnets are out oF alignment NOTICE Consult your maniiar manual for ‘pociize on clicult theory, controle, 7 Enter Administration Mode. Display Jeach punty (said cown serean. 2. For aach screen, folate purty magnets (around CRT nack) unl color Bag pure as possible, 2, Check yourwork by displaying the ferasshatch pattern. Gnd lines should bo white. Readjust magnate antl at loaat center lings are white, Lines at rem edge may depiay some slight Bpisishes of calor mar PEI Piclure tbe picked up magnelie charos 1. Use extemal dagauzeng allt Jdegause monitor. (Dulin sell probably [ont powertul enough to restore ploture ftdeity) 2. "Test mentor with purty (sould cotor) [and ooler bare seraens in Aeministra- fin Mose. Ear 92000 T6-003677— TROUBLESHOOTING SZIGHS WHS Service Nanval—Video Gaming Device‘oubleshootin: Power Guide ‘Symptom| Probable Cause Solutions: Al VO Board LEDs ight Bad or loose OPU Board or 10 Board 1, Turn off VGD power. Reseal boards nthe Backplane Board. 2, Retest VGD. 3. VED eeeme normal now: Proceed with next tast. Same symptom: Test each board by substitution. Replace bad boards. No VO Board LEDS light Blown POU fuses 1. With VOM, chock fuses for continuity 2. Replace bad luses. + On 0 Board, DST LED of: + Another VO Board LED is of [Bad power supply Replace bad supply. Parla Power Fallure.. * Monitor s black, but seems to have high voltage (Scroon attracts hate; may ticker occasionally) + Bil vatdator initializes normally T.Wissing oard cage power: With VGD lon, check VO Board LEDs (Leto righ): Jes\i*, 412V, -12V, +5, +18V, 12. FDU latlure: Check voltages et PDU's DC power connect. + Pin 13= PFD (Power Fall Detect) + Pin 16=+5VIr + Pin 4=412V Pin 15=—12V «Pin 17 =GND() += Ping 18, 19 = Approx 22VDC, no load + Pins 20-22 = +5 + Ping 1-12, 23, 24 = GND (NOTE: These votages have +4/=tolerances.) 2. Impropary inserted EPROMS. |4. Bad CPU cr YO Board sNOTES: *+45VI refers fo the isolated +5: Volt switcherin the POU. (Other 45V cupply isn't isolated.) ++18V supply i anly linear supp ts LED remains on for faye coconds after you shut off power. Other supples are switchers, 7; Wrong or Missing Voltages at Boare: Check backplane, cables, PDU. Repair or replace bad parts, 2a, Wrong or Missing Vollages at PDU: Replace bad switching power supply {inside PDL). 2b. Proper voltages at power supply. but not at eard eage: Repair or roplacs povter cables: 5. EPROM inserted beckwards may bs damaged, Replace them, 4, Voltages are good, but DSt "Fail! LED is on. (DS! is on VO Board, near DIP switenes and cage door.) Also, "bong" didrit scund a! power-up: Replace CPU Board and retest. i OS1 lights agein, try original CPU Board and fresh /O Boards. If DSt lights again, replace both boards and retest machine. ‘Tora Power Failure + Na hopper action + No soune Dead monitor + Logic doesn't stat up 7, Fuse on PDU 2. RC powerline in 9, Bed POU output 4, Faull line cord 7. Replace fuse, 2. Turn on circuit breaker or service dlectrical out! 3, Check all PDU outputs with a digital voltmeter. Repair or realace Power Distiibution Unit (PDU}. 4, Replace line cord. WMS Geries Manual Video Gaming Doview TE-00G6T7— TROUBLESHOOTING SIGHS 92000 aetoe jooting Printer Tilt Guide 1."PRINTER ERROR" 2, Printer sprinting "garbage" * Unplugged or damaged power cord * Unplugged or damaged flat cable + Paper jars inside printer. 2, Printer butfer contains unusable deta ‘Symptom Probable Cause Solutions Printer Malionclion 7 Several posable causes. 7 Selufione t PRINTER AW Tit Tit condition: * Pnnier switch is turned of. ‘Make sure that printer sartch on “= Reconnect unplugged cable. Repair or replace bad cable. + Clear paperjams. If message persiste, lear error maccago {rom intemal memory. 2. Cycle VGD power off and on, Perform printer test (NOTE: When handling printer, never it printer by printer beak. If you adjust printar, you may need fo realgn printer beak with printer bezel.) Printar Malfunction + Uneven type density 7, Bed ribbon carridge. 2 Unoven from left to right: Maladjustod Platen Gap. 3. Uneven from top to bottom: Moladjusted Printhead Angle. 7. Replave cannidge 2. Adjust Platen Gap. 23. Adjust Printhead Angls. Printer Natnclion + Type is too light 1. Bad ribbon cantndge. 2. Maladusted Piaton Gap. T, Replace cantnace: 2) Agjust Platen Gap. Prinier Natunction + Ribbon tears + Printhead jams + Tiokeis smudge Printhead angie © wrong for papar type you use. ‘Agjust Printhead Angle Lever, Programmable Gate Array (PGA) Tilt Guide ‘Symptom Probable Cause Solutions “XILINX PGA FAILURE® appears on diepiay PGA chip failure place VO Board chip XUA1, or replace VO Board, ca 92000 TE-00R677— TROUBLESHOOTING SZICHS WHS Sens Manua—video Gaming Deviceres TrOubIeshooting | Sound Guide ‘Symptom, Probable Cause Solu No sound, but operates TOT Siar mahIne 7, Bad oF disconnected speaker cable 2. Missing or imaropetly posttioned CPU Board Jumper JP2 3, Bad protection diode on VO Board [Speaker may click when you tum on slot machine.) 4. Bad capacitor on VO Board 5. Bad audio power amo on I/O Board (Uniety) 7. Reconnedl disconnected spsaker cable. Repair or replace bad cable, 2. CPU Board has 4.MB EPROKIs jumper pins 1 and 2, I! CPU Board has 8-MB EPRONS, jumper pins 2 and 3. 3, Cheek for sharlad 08 ar D9, Replace bbad pari, 4, Check C83, C51 or C80. Replace bbad part 5. Check USS (audlo IC in large heatsink). Replace bad pert. ‘Somme Sounds missing or distorted Bad sound EPROM on OPU Board 7, Run Sound Tests in AGMaIstaton Mode. 2. If one of these EPAOMs is bad, replace it: XUI7, KU18, XU3O, XU31 (Some let machines may nat have all four chips.) ‘All sounds distorted 1. Bad -12V powor supply 2. Bad protection ulode on liO Board ]2. Bad capacitor on VO Board 14. Bad audio power amp on 0 Board (Unikely) 7. Cheek /O Board -12V LED: Wits out, power supply may be bad. 2. Check for shoried D8 or D8, Replace bad part 8, Check 057, 058 or C66. Fe} bad part 4. Chock U35 (audio IC in large heatsink), Replace bad part. 15. Recheck the audio by running Sound Taste in Administration Mode, TDAZ030A Sound Amp Chis eer} DS? "Fal" LED Power Supply LEDs +9V, +12V, -12V, +5, +18V TIP107 Row-Drive Darlingtons. TIP102 ‘Column-Drive Daringtons. PC Boar ge Ejector Tad WHS Service Wanual—Video Gaming Devise 16-008677— TROUBLESHOOTING SZICHE 9:2000 =| Troubleshooting | oting Static RAM Tilt Guide Symptom Probable Cause ‘Solutions "Batiery Fail’ appears on display Failure of static RAM backup battory {Replace the battery. 2, Use the proper RAM Clear Chip to replace data lost due to the battery failure. "Video Memory Heap Corrupt on display. Video memory error Bad card or coltware orror, Jchange card, Insufficient Video Memory * Video memory is full Verify you have 2M chip instar led. {i you do and symptom tillexiets change hoard _| Memory Cleared” appears on display. Top of candle flashes slowly. You just cleared the static RAN. Press DIAGNOSTIC button. [One of these messages appears on display. J* "CRC Corrupt" + "Heap Corrupt" + "Heap Full = "Recoverable Game Log Date Corruption” |- "RAM Signature Corruption® "RAM Signature Corruption (Main and Aux)" = "Auxillary RAM Signature Corruption" jain Meter Cortuption’ lain Meter Corruption (Data Lost)" "Untecoverable Game Meter Corruption” uxiliary Main Meter Corruption" + “Jurisdictional Jumper Changed!" + "Illegal Denornination Set Top of candle fiashes slowly. +08 data corrupt = Corrupt hoap mom. area + Full heap mem area * Bad deck af cards = Game Log Data is corrupt. Game will soft RAM clear and erase game log. + Critical RAM cignature data is corrupt. Game must be RAM cleared. = Game Log Data is cornupt Game will soft RAM clear and erase game log, + Aux copy of RAM signature data is corrupt. Game will attempt to restore from Main copy. Main Meter data copy corrupt. Jame will try to restore from laux copy. "Critical Main Meter data is rrunt. Game must be RAM Jeared. + "Unrecoverable Game Meter Corruption” + Aux copy of Main Meter data is corrupt. Game will attempt to. restore from Main Sony. * Jurisdictional Jumper has been changed; RAM clear the game, + Game denomination is incorrect or invalid: RAM clear the game. [Static RAM procedure: 1. Clear the static RAM. 2. Save gameplay, pricing and Jother location-programmed information to the central Jeystem (or write it down). 3, Shut off power, remove CPU Board and replace battery today, |4. Same symptoms repeat: Chack backup battery voltage: Loss than 3.6V? Replace battery and reclear static AM, More than 3.6V? Check Jor replace MAX781 chip (WMS part 5880-1 3649-00), 5, Rerun tartup teste, 6. If error messages stil appear, the statis RAM may be bad. Try replacing it and retest machine. ae 9-2000, TE:009877—TROUBLESHOOTING S2iCHS WS Service Manual—video Gaming Device—eeeeeor Mites Static RAM Tilt Guide, continued ‘Sympiom| Probable Cause ‘Solutions * "Configuration Data Corruption (Main ane Aux)" = “Configuration Data Carruption® + "Auxillary Gontiguration Data Corruption" "Operating Syetem Data Corruption (Data Lost)" "Operating System Data Corruption” + "Auxiliary Operating System Data Corruption” + "Card Deck Data Corruption (Data Lost)" "Card Deck Data Coruption* + "Auxillary Card Deck Date Cornuptior + "Event Log Data Corruption (Pata Last)" + “Event Log Data Corruption" J+ "Auxilliary Event Log Data Corruption" “Touchscreen to Confirm Soft RAM Clear" + "Press Diag. Button to Exit Soft Ram Clear (Data Lost)" Press Diag. Button to Exit Soft Ram Clear (Data Restored)" + "Keno Range Error + “nvalid Care Value” ‘Top ot candle flashes siomly. * Critical configuration data is corrupt. Gamo will attampt Io rostore| from dackup in Soft RAM Clear. * Main copy of critical configuration data is corrupt. Game vill attempt to restore from Aux copy. = Aux copy of critical configuration data is corrupt. Game will attempt to| rostore from Main copy. * Critical system cata is corrupt ‘Gamo mast be RAM Cloared. |- Main copy of critical system data is, lcorrupt. Game will attempt 10 Jrestore from Aux copy. |. Aux copy of critical system data is lcorrupt. Game will attempt to restore lirom Main copy. Je Card deck data is corrupt Game must be RAM Cleared. ‘s1Main copy of card deck data is corrupt. Game wil atterot to eatore from Auk copy. * aux copy of card deck data, is corrupt. Game wil atterrp! to rostore from Main copy: + Event log data is corrupt. Gamo will erase eventiog data in ‘soft FAM clear. * Main copy of event log data is corrupt. Game wil atternpt to restore from Aux copy. + Aux copy of event fog data is corrupt. Game will attempt to restore irom Main copy. + Game memory corupted and soft RAM clear required. + Soft FAM clear complete but date, has been los!. + Soft RAM clear complete, data restored from backup storage. + Keno spacifc game ertor (only occurs in Keno games) + egal card drawn (occurs in games that use card class) ‘See Salutions column on preceeding table. ‘WHS Sanice Wanial—Viceo Gaming Davee T6-003677— TROUBLESHOOTING SACHS o-2000 7ibleshooting Touch Screen Tilt Guide ‘Symptom Probable Cause ‘Solutions = Touching soreen results in no sgpanse or orroneous behavior ‘= °No Touch Seren Response” ppears on mentor screen 7. Improperiy adjusted bine! mating connecto 2 Bad orlcase Tovch Serean interface cable ‘3. Bad of leose rmonitorTouch Seren cable 4. Touch Seren ie badly out of cealibration ‘5. Sad Touch Screen Boers 6 Bad Touch Screen 7. Lecked up Touch Sorean (You removed and replaced monitor with power on) No power 8, Bed communication intertace on VO Boars 1, Agjusk Connector for Ught Mt 2. Locse intortace cable: Rec securely. Broken cable: Repair or replace i 12: Loose moniter eabla: Raconnoct [securaly. Broken cable: Fepalr or replace it 4 Pecalibrate Touch Screen: Press CHANGE bution and smuttansously turn key switch, Js. Replace Tauch Screen Board. 6. Replace monitor. FF Tum VED aff and on Then rocaligrate Touch Screen, 18. Chock for proper voltages on Touch Screen Baare at Pz: J=48V, 2=and, 3-12, 4=+12V \Valtagee are absent: Replace power [cable Voltages aro prosent: Replace Toven Screen Boavd. 9, Replace VO Board, "Touch Sercan Communications Fault appears en moniter aercon 7 lmpioperly adjusted blind mating conractor 2, Dad or loase Touch Seroon interface cable 3. Bad or loose monttor‘Touch Screen caine 4. Bad Touch Serean Board 5. Bad communizatian interface on VO Board 7, Adjust connestor for ight Te 2, Loace interface cable: Reconnect /Securay. Broken cabie: Repair oF roplace i. 5, Loose monitor cable: Recennect it securely. Broken cable. Repair or replace i 4, Replace Touch Sereen Board, 5. Replace VO Beare. Touch Screen won calorals or stay calibration 1, Wet Touch Screen (Grasked Touch Sereen Bad monitot /Touch Screen cable Bad Touch Screen intariace cable Bad Touen Screen Beare Bad communications interlace on VO ard EPaEPN 7 Diy it wih hair dryer or iva minutes, [Don't clean it with ammonia-based [cleaners Use alconel instead. 2. Replace monitor 2. Repair or replace Touch Screen cable 9. lepal oF replace intestace cable. [S| Replace Toucn Screen Board. 6. Replace 10 Board. MOVES CURSOR —~_> =] el Touch Screen Fail? Use Player Panel Buttons Ifthe touch screen malfunctions, you can use two buttons to perform touch sersen functions. + PLAY (or DEAL/DRAW) moves the cursor downward. After the cursor reaches the screen's bottom edee, the cursor wraps around. + CHANGE (or BET ONE) moves the curser horizontally, toward your right. After the cursor reaches the right edge of the screen, the cursor wraps around. To make a selection. a4 Tum the Attendant Key switch to enter Administration Mode. MOVES CURSOR 2. Use PLAY and CHANGE (DEAL/DRAW and BET ONE) to move the cursor, Set the curser atop the screen button that you want to select, 2.9. Simultaneously prese both buttons io entar your selection = E2000 TROUBLESHOGTING SEGHS WHS Sanice Manual—Video Gaming Devisecrs ubleshoo' ‘Top Box Monopoly Board Communication Tilt Guide Symptom Probable Cause Solutions, "NO TOP BOX RESPONSEN" _| TePBoX Tot detected ‘Check connection and reset i Game requires a cifferent OS (XU3)| Chack version end reset TOP BOX System Version Error” | Version ithe topoor "TOP BOX XU10 Checksum Error’| incorrect version (XU10}, Check version and reset. "TOP BOX XU3 Checksum Error’ | incorrect version (XU3), Check version and reset. "TOP BOX XUS Checksum Error | Incorrect version (KU), Cor version ena reve "TOP BOX HEAP CORRUPT’ | Memory ic corunt Frat Fiz mactng, neous "TOP BOX OUT OF MEMORY" | Memoryis eorupt Regt Neimsctine: i cence "TOP BOX BAD PACKET" Nolse in communication, Check cables and reset. "TOP BOX DEBUG ERROR" — | Internal loptox eror Reset "TOP BOX BAD PacKET TYPE" | [REOTESLGAME Veion OF BOIS | oo version and eset “TOP BOX BAD DIE SPECIFIED") Dice not detected Check connections and recet. "TOP BOX BAD LAMP INFO" Incorrect lamp configuration, Check version and reset. “TOP SOX BUFFER OVERFLOW" Internal YLT communication error. Reset, “TOP BOX DIE MECH FAILURE" | Dice not detected. ‘Chock connections and reset. "TOP BOX DIE STOP OUT OF | Internal VLT communication emer | Check topbox and game versions RANGE” or software compatibility issue. | and reset. WMS Service Nanual—Video Gaming Device 16008677 THOUBLESHOOTING SBCHS 32000 aeer) ng Top Box LCD Communication Tilt Guide ‘Symptom Probable Cause Solutions LOD-box System Version Error Game requires a different LCD OS (XU3) varsion in the topbox. Check versions and reset. LCD-box Image Version Error ‘Art ROMs (XU2, 4, 5) in topbox do not correspond to the bottom game, Check versions and reset. LCD-box Communication failed ‘Communication is falling. Check versions and reset LED-box CRC corrupt Noise in communicetion, Check cables and reset LCD-box heap comupt Video memory is corrupt Resei the machine, Fu continues, replace the topbox CPU board. LCD-box heap full Full ‘heap’ memory area. LCD-box insufficient video-memory ‘Art ROMs (U2, 4, 5) in topbax do ot correspond to the bottom game. ‘Check versions and reset, LeD-bex VRAM Image too Big ‘Art ROMs (XU2, 4, 5) in topbox do not correspond to the bottom gama, Check versions and reset LCD-box VRAM Image not Loaded Art ROMs (KU2, 4, 5) in topbox do not comespond to the bottom game. Check versions and reset LCD-bex Video Memory Heap Corruption Video memory is corupt Resel the machine, Ft continues, replace the topbox CPU boare. TED-box ROM Checksum Error ROMs are corrupt Replace these ROMS. LCD-box Image ROM and OS mismatch Art ROMs (XU2, 4, 5) in topbox do not correepond to the bottom game. Check versions and roset. LCD-box Image ROM misplaced One oF the at ROMS (XU2, 4, 5) is placed in the wrong socket Check these ROMs and reset. LCD-hox received unknown packet- type Art ROMs (XU2, 4, 5) in topdox do not correapond to the bottom game. Check versions and reset. LCD-box received cormupt packet Noise in commurication. Check cables end reset. LCD-box received unknown packet ‘command ‘Game OS version not compatible with LCD OS version. Check versions and reset. LCD-box internal buffer overflow ‘AM ROMS (XU2, 4, 5) in topbox do Rot correspond to the bottom game. Check versions and reset. NOTICE Reset by applying power cycle and/or performing a Hard RAM Clear 320 32000 BOUBLESHOOTING SaICHS WHS Service Nanua—Video Gaming DeviosTefal Coat) Chapter 1. Parts, Electronic * Boards, Circuit Board, 17-in., Three-PCB Rackolane... ‘4-000629.01 Board, Bution Diode ‘A-001815-00 Board, CPU and Video Daughter Gard ‘A-000051-31 (includes both CPU Board A-17677-03 and Video Card A-18402-33) Board, CPU 1.5 A-17677-08 Board, CPU 1.5 Plus.. i -»A-004275-03 Board, CPU 1.5 Plus, no EE ‘A-004275-04 Board, Dotmation Plus Control. -»A-003875-02"" Board, EPROM Extender ‘A-003498-01 Board, Hex Opto (coin optics w/cables). oA 18097-01 Board, Hopper Control A-17118-02 Board, /O A-18B86-01 Board, Mater Driver ‘A-002464-00 Board, RS282 to Current Loop, WBA BVD .. -«B-004307-02" Board, S485 Serial Communications A-17869-01 Board, Video Daughter Card (2-Meg VGA A-18402-33, » Cables Cable, AC Extonsion, Top Box Cable, AC Extension, Belly Lamp. 1H-002940-01 1H-002323-00, Cable, Bally, interlace nn. '8797-000993-00 Cable, Bill Validator POUsBackplane H-005564-00 Cable, Bridge Roctifior Ascombly. ‘A-000881-00 Gable, G0-18 and IDX Coln Carparators 5797-14014-00 Cable, CDS interface... Gable, Goin Comparator, Gondor Cable, Coin Validater/Chuto.... Cable, Coin Validator/Chute, Multi-Channel Cable, Comm intfe, Dual Host Cable, OG Power, PDU/Backalane . Cable, Door and Lock Switch, 5797-001800-00 5797-004090-00 ‘sH-003523-00 H-003590-00 H-005746-01 NOTICE Electronic component parts are contained in schematic manual 1.005101 (System 1.5 Drawing Set) NOTICE ‘It your game's bill validator has JOM RS232 board, the replacement Js WMS RSZ32 board 4-004307-02, This board requires mounting bracket 01-005308, NOTICE “Used Only For Monopoly Top Box. NOTICE Indented parts make up the parts that are above, end closer to the lelt marg For instance, in the example below, item ‘A inslucas oth Item B and item C. tem B includes lem C, but not item A. [tem C doesr't include any other parts. Order Nem A to obtain items B and C. Cable, Door Switch Extension »H-004730-00 Cable, EDT, Interface H-003506-00 usileian, Gable, Fiver Optic Board 5797-13315-00 ema Cable, Hopper, Male BM H-18096-00 Wem 8 Cable, Hopper Full Sense H-18095-00 em ¢ Empty Slot 1/0 Board Logic Door Backplane CPU Board, 4 Card Cage Video Card Cage Components WHS Senise Wanua—1F Upright 16-00516)=PARTS, ELECTRONG ——SUGRT. vaTEE (ali) NOTICE Indented parts make up the parts thet are above, and closer to the left margin For instance, in the exemple below, tem A includes both tam B and Item ©. Item B includes Item C, but rot item A. item C doesn't include any other parts, Order Item & to objain Items B and C. Example Parts tem A tem B Item NOTICE Elactronic component parts are contained in schematic manual 005101 (System 1.5 Drawing Set) * Cables, continued Cable, Hopper Interface Power. Cable, JCM WBA BY BMI Adapter (10/ 092841-00 :787-002837-00 1/20/21 Only) Cable, ICM WBA BV interface. H-002333-00 Cable, Lamp, 18-Inch Fluorescent, 16° Topbox H-002839-0 Cable, Lamp, 18-Inch Fluorescent Belly, -H-002338-00 Cable, Meter Interface... --H-002834-00 Cable, Monitor, 17", POUIGPU/Backplane 1S 797-002475-00 Cable, PDU, AC Distribution Univ. .nnssn -H-19408.01 Cable, PDU, DC Power Univ. = .-H-19409-01 Cable, PDU, IEC (Earth Ground) eure ve 5787-14243-00 Cable, PDU, Power Supply/AC Outlet... ooH4-19407-01 Gable, PDU, Service Outlot Assy (Nor. Amer. 110v)....b419452.00 Cable, Player Panel, 2-Button H-003730-00 Cable, Player Panel, 9-Button .. H-003131-00 Cable, Player Panel, 5-Button (Shielded). 1H+003320-01 Cable, Player Panel, 10-Button H-003622.01 Cable, Player Panel, 12-Button .. H-003433-01 Cable, Printer (Dot Matrix Only), Seral, ithaca '5797-002474-00 Cable, Speaker, AUKIOW.. 0 H-19429-01 Cable, Thermal Printer, Comm Power (Ithaca Only).....5797-005718-01 Cable, Topbox Tower Lamp... . H-002342-01 Cable, Umbilical Service, 24P 1:1, Monitor H-003445-00 Cable, Umbilical Service, Hopper, Cord, Line 110V (North America) Cord, Line, 250V (North America) Cord, Line, 250V (Continental Europe) Cord. Line. 250V (Briish).. Jumper, 1/2" Ground Braid, 8" Long, Toroid, Line Cord, 2.4 Dia (Used with tine cord). 5707-13684-00 '5850-13344.00 '5850-000992-00 15850-13272-00 20 9850-1827S-00 '5797-002377-00 1 5996-005782-00 * Monitor PController, is mt autobaudESD wicse 1»$901-004956-01 Monitor, Kristel, 6-Cnirls, Complate with 17° Teh Serm....A-003910-01 Monitor, Wells, 6-Cntrls, Complete with 17" Toh Scm.......A-003910-02 Monitor, Kristel, 6-Cniris, w/Taoed Teh Scr. 4093910-04 Monitor, Wells, 6-Catrls, wiTaped Teh Som... Monitor, Tatung, 6-Catrls, w/Taped Tch Som, A-003910-05 ‘A-003910.07 * Parts-General, Replacement Electronic (All Boards) BAG, SPARE PARTS Bag, Spare Pars 19460 Bulb, #86, 6.3V/0.24 “insiae ‘player pane! btns), 1-24-8829 Bulb, 4555, 6.9V/250mA (display) sos B&-8788 Bulb, #1888, 7V/500mA. pat (cant) 1. 24-8832 Fuse, 4ASB, 250V 5731-06314-00 2 SaCHT, 72000 TSDUETEO PARTS, ELECTHONIC WHS Service Manual 17" Upright© Top Box, Monopoly Ballast, Universal Input, 15W 5610-004995-00 Board, Dotmation Plus. - rseensnenens-009875-08 Bulb, Fluorescent 15W, 18. 24-8809 Cable, DC power Dot Plus TB H-003966-00 Fan Assy, 115Vac 50/60h2 os essere OO41 54 Fan Assy. 230Vac 50/60h2 a 004592 Fan Assy, 24Vde -A-004134 Fuse, SB 2A 250V w-8731-08685-00 FUSE, SB 44 250V oercneennannns sevnnnnnen:S731-06314-00 Power Supply, 24V, 225W.... venus 20-0415 Rope, 24V 1/2 dia clr 72 24-004127 * Top Box, LCD Style Ballast, Universal Input, 15W .......... 5610-004995-00 Board, CPU 1.5 PIUS seronsenovnn senaree\-O04275-03 Bulb, Fluorescent 15W 18 24-BB09 Fan Assy, 12V de, 60x60x20.... se snneneBOOB185-00 Fan Assy, 115V 50/60H2 re A-004154 Lamp, Compact Fluorescent SW, PLS 9500 vsurasssnn24-002490-00 Monitor, LCD 15 Flat Panel . 901-004903-00 Power Supply, 110W, Triple Output 20-8965 ‘Socket, Fluorescent Lamp. vs 7 20-9848 Sockot, Lamp, PLS Style Bubb... sen 20-0O1077 * Unit, Power Distribution (PDU) Board, +5/+18VDC, Linear Power Supply. A-18938-03 Fuse, Triple Output PS, § x 20mm 44 FB 250V...onnn-8730-005825-00 Supply, 1 10W, +5/12VDG, Triple Output Pwr. 20-8965 Supply, Monopaly Top Box power... seeeeeeneee.20-004115% Heat Sink TIP107 Row-Drive Darlingtons TiPi02 1“ Column-Drive Darlingtons PG Board 7 Biector Tab Power Supply LEDs: DS1"Fail' LED +5V, +12V, -12V, +5V, +18V. Electronic rts NOTICE Electronic component parts are Contained in schematic manual 8-005101 (System 1.5 Drawing Set) NOTICE “Used Only For Monopoly Top Box. WIS Sanice Nanua—17" Uprant 6-005] 59—PARTS, ELECTHONIC SHOHT, 2000 1a[foi NOTICE Electronic component parts are contained in schematic manual 4-005101 (System 1.5 Drawing Set) + Top Box, LCD Style, continued PDU, EXCLUSIVE PARTS FOR NORTH AMERICAN, 110 VAC PDU, 110V, NA, 16 pin. A.002012.04 isiiisninviitionsiennisiatinD TB1OOS14-00 Housing, PDU Swifuse/rept..... 01-003088-01 Cable, Service Outlet 7 H-19452-00 Label, PDU 4A fuse 16-000070-02 Label, PDU non-sw Rept... nanan nnnnneree16+000070-04 Receptacle, Single Outlet 5851-13203-00 Po EXCLUSIVE PARTS FOR EUROPEAN (HIDLEYI: 272 VAG PDU, 222V, 50 Hz, 16 pin . 1A-002912-05 Fuse, 5 x 20mm-2A slow blow. 5735-1 3853.00 Housing, PDU Sw/fuse/ropt, blank... .01-003088-07 Knob, Panel-Type Fusa Holder, 5 x 20mm, 5733-12869-01 Label, PDU 2A fuse -416-000070-01 PDU, EXCLUSIVE PARTS FOR NA OR EUROPEAN, 222 VAC. PDU, Europe or N. Amar, 50/60 Hz, 18 pin A.002912-06 Fuse, 2ASB, 250V 15 781-08605-00 Housing, PDU Swiluse/rept, blank (01-003088-07 Label, PDU 2A fuse ss .16-000070-01 = ‘San, 72000 T6-005158—PARTS, ELECTRONIC WHS Senice Manuel 1 UprightBette (ata elels e|sl/sl/El/ sles g\2/E|F/ 8) 3 ZF |Z]e| 2/2 s|=|z/elel|S flelz|s\el/2 &/ eS) 2/2) s/s Printed Circuit Board @)alals|? 3|3)2 Backplane PCB, A-003622-00 v Backplane PGB, A-000632-07 v Backplane PGB, A-18805-03 Para Backplane PGB, A17S37-03 Zi CPU 1.5 PCB with 2MB Video Gard, A-000051-31; includes...| “| “| “| ~ CPU PGB, Sys 1.5, A17677-03 vivivielele *Daughier Card, 2MB Video, A-18402-33 v[elele GPU PCE, Sys 15 Plus, ROOTES Tate GPU PCB, Sys 1.5 Plus A.004278.08 Cel le Hopper Control BOB, A-17118-02 viel fell VO PCB, A-18886-01 Para VO PCB, A-17686.08 viv Lamp PGB, BV, A-19861-01 v7 Lamp POB, BY, A-16085-01 7 Lamp PGB, Payline, A-18087-00 v Lamp PGB, Reel Display, A-17382-01 v[e Meter Driver POB, A-002464-00 7 Meter Driver PCB, A-17951-01 vl |vle|ol~ ‘Opto POB, Hex, A-18097-01 Jl] 7) 7 (Opto PCB, Quad, A-18097-00 v Power Distribution Unit PGB, A-1 8838-08 wi16 Pin Xtmr ParArararaca Power Distribution Unit, PCB, A-18938-01 w/12 Pin Ximr vel Reel Motor Control PCB, 20-002002 v|~ NOTICE NOTICE Many models of GDs employ the same CPU and 0 Boards. Canadian upright slots require a special bill However, socketed EPROMS and PLDs on those boards are —_validator general iluminaticn cable, part number ‘model or jurisdiction specific. You must install the appropriate 1.002132, EPROMS and PLDs before you can swap boards between models. WIS Service Manual 17" Upright TE00BTSE ‘PARTS, ELECTRONIC SIGHT, T2000 1—_— Tee aS) Chapter 2. Parts, Mechanical * Cabinet Cabinet-17* Upright, wiWood Base. A.005097-222 BILL VALIDATOR WBA, Hsg, Assy w/Switches ~A-002981 PARTS, OTHER CABINET Plate, No Coin, Cover, Bill Only. .01-003294-222 Plate, No Bil, Cover, Coin Only... 91-008289-222 Plate, No Top Box (Various Cols) 01-003373-22Z Sleeve, 2/6-Inch Sit Hose.. 2 PM27-03* Wood, Cabinet Bottom 11-008595 * Cage, Card Clamp, Richco Wsk 1/4" x 03-002136 * Documents, Instruction LABEL Label, POU 2A Fuse Label, PDU 4A Fuse. Label, POU Non-Switched Receptacle Label, PDU Switched Receptacie, Label, Meter, Nomenclature (Variable) Label, Grounding... ‘ Label, On/Off Switch, Label, FDU Caution, Eng/Fi/Ger.. Label, "Caution" Verify 115/230V... Label, Baitery Disclaimer Label, Diagnostic Switch Label, Voltage Selection. 16-000070-01 w»16-000070-02 16-000070-04 w-16-000070-03 16-003317-03 16-002750 16-002749 16-000070-05 16-002040-00 16-002747 16-002557 16-002748 MANUAL, GAMING SAFETY Manual, Gaming Satety. 16-001796-01 MANUAL, VGD HANDBOOK Manual, VGD, Pocket-Size instruction... 116-008402 MANUAL, CPU SYSTEM 1.5 VIDEO SCHEMATIC DRAWING Manual, System 1.5 Video Schematic Dwa.... --Ae005101 MANUAL, MODEL 55X 17" VIDEO SERVICE Manual, Medel 55X Video Service Acos044 NOTICE Indented parts make up parts that are above, and closer to the left margin. For instance, in the example below, Item A includes both Item B and Item C, Item B includes Item C, but not Item A. Item C doesn't include any other parts. Order Item A to obtain items B and C. Example Parts em Hem B Item & NOTICE To order parts with a "ZZ" or "ZZZ" part number suffix, specify part number and color. NOTICE * Order these parts by length. WMS Sones Manual 17 Upright TS. 005160 MECHANIGAL PARTS ‘Ba/eH, 72000 Ba(Tine aS) + Hopper E Bowl Kit, 2 Tier, Plastic. 20.004480 NOTIC} Bowl Kit, Small Bow!....... A-005722 Indented parts make up parts that . he left wen and Ploser fe Me IPF gow, ASAHI SEIKO USA® DH750, MODEL 54 SPARE PARTS Dwg Ref Asahi Seiko# — WMS Gaming ¥ For instance, in the example below, Sallar, Mal $1 Sper, Bowl....92....H7001M10TOAI ...20-001064-52 Item A ineludes both tem Band (nsulator, Nylon, Inner Bow! »DH7011M025152....20-001064-54 Item ©. tem B includes Item C, but Nut, Shoulder ms N5000SNS9 | 20-001064-47 nat Hem A. liam C doesn't include Pity Outer Bowl Probe... -...DH7011M025153....20-001084-44 Any other parts. Order Item A to SeFe¥, Bowl 18_..0H7011M025047 .. 20-001064-49 chisin tera Fiend © Spring, Lower Bovil Sorev wnt ..nOH7011M025049... 20-001064-51 Spring, Upper Sow! Screw ....14....DH7011M025048..20-001084-50, Example Parts Terminal, Bow! Probe. .eon05 nnn DH701 1M025083....20-001084-45 ian Washer, Bow MS Star \W50008R99 20-001084-46 item B Washer, Flat 4X18X1.0... eWV4D1SFWVN0 sr ne-20-001054-25 hagid Washer. Nylon Out. 011M025150........20-001084-55 HOPPER, AEA Seino Usa DH759/ MODEL BA EPARE PANTS NOTICE OuERaT buahi Salida wits-asring/® Se 2ze Miia Boa Nee BHT NOIMOESHER ap onNORESS Todor Wh 22 eee ae rpm WI Teen ee BOa0008 aR Her a Becher nonter aS aS ESS ao cntoesSr peices Beeot Fasoe sm B4025HXSS, .20-001084-68 DH7001M025026....20-001084-12 Asahi Seiko® Model 54 Bowl Parts BE BHGHS, 72000 T800STED MECHANICAL PARTS vice Manual 17° UprightMine (litle d + Hopper, continued Bow, hpr-piste-wibs Bracket, Motor Bearing, Roller Laver Bolt, Ma » 12 Gover, Coin (5¢/25¢)... Cover, Coin ($1 Tokar) Cover, 5¢ & $1 Rbr Jump... Gover. 25¢ & $1 Ror dump. Disk, 5¢ Toxen.. Disk, 50¢ Token Disk, $1 Token... Disk, $1 Ontario Takon Disk, 25¢ Token Guide, Coin, 5¢ + 25¢. Guide, Goin, 50¢ Token Guide, Coin, $1 an Insulator, Hopper PCB. Juma, 5¢ Buber... Jum, 25¢ Rubber. Jump, $1 Rubber... Knife, Canada Loonie $1 Knife Se Kite, 50¢ Toker Krifo, $1 Kite, 256 so Kerifo, One Find Token Lever, Motor Brake... Lever Pin Roller. Lover, Roller, Steel... Lever, Spring Reller Motor, w/Gearbox & Hames ...8. Motor. w/Grbx, Harn Conectt Nut, M4... neste 0, Pin, Motor DFiV@ sn. 7 Plate, Jump Rubber Adj......48.. Retainer, Separator $.50......63. Ring, E- si woul, Screw, Bevel 27. Screw, M3x 4, w/SW, Screw, Ma x8, IRG, Hard.....99. Screw, M4 x 14, wSW. Screw, Max 25 8S LigHd ...87... Sere, M4 x 12 Lig Hd nena? Screw, M3x 8 Wisw & Fw.....83. Separaior, 5¢ & 25¢ Relainer.63... Separator, $1 Token Retainer 63. Separator, Rubber Coin. 62... ~DH7001 025079. 1 DH7001 MO25018. "B4012HXO9 .... DH7001MG25029. DH7001M10T¢29 DH7001M025072. DH7001 Mo03033. DH7001M059074, DH7001M10T033 DH7001M025033., .DH7001M025028 DHTO01 Meso0z8. DH7001M100023. DH7001MG05071 DHToo1Mo25071 (DH7001M10TO71 DHToo1m10TO25 DH7001 Mosa025. DH7001Mo25025. ~-DH7001M027025. DH7001Mo25083. DH7001M025017, -DH7001M025015.... DH7001M025016. DH7001mo2s008, DH7561P025008, NaQ00Hxe9 DH7001M025007, DH7001M025070. 'DH7001M050074. -.W3Q00ERSS... DH7001M025027, S3004RHSW ‘$4008LH99 -$4012LH99... ‘S3008RHSF. ..DH70011M1020074... ‘DH7001M10T 074 DH7001M025073, DH7001 MO0S072.. 1DH7001 005025... DH7001M10T023 .. :20-001064-78 19-001064-25 :20-001064-07 :20-001064-73, -20-001064-15 120-001064-17 :20-001084-34 /-20-001064-35 20-001064-18 :20-001064-59 -20-001964-20 20-001064.80 20-001064-19 20-001064-14 20-001064-57 '20-001064.15, 20-10036 20-001064-31 20-001004-32 20.001064.33, 20-001064-61 :20-001064.09, 20-001064-56 20.001064-11 20-001064-10 :20-001064-65 20-001064-28, 20-001064-06 20-001064-04 20-001064-05 20-001064-02 20-004477-11 20-001004-79, 20-001064-01 20-001064-30, 20-001064-58, 20-001064-08, 20-001064-13, .20-001064-67 20-001084-26 20-001084-66 20-001084-74 1020-001084-75 20-001084-76 20-001064-42 20-001084-43 20-001084-41 NOTICE Indented parts make up parts that are above, and closer to the left margin. For instance, in the example below, tem A includes both Item B and Item C. Item B includes Item C, but fot Item A, Item C doesn't include any other parts. Order Item A to obiain items B and C, Example Parts Hem A tem B lien C NOTICE To order parts with a "ZZ" or "ZZZ" part number suffix, specify part number and color. WhIS Service Manval—17" Upright TETIBTGO— MECHANICAL PARTS Sache, 72000 2S| Mechanical Parts | eu NOTICE ‘The knife (25) should be adjusted to a distance of 0.2mm from the “pinwheel” (33), es measured by a feeler gauge. NOTICE Indented parts make up parts that are above, and closer to the left margin. For instance, in the example below, Itom A includss both Item B and hem C. Item B includes Item C, but not Item A, Item C doosn’t include any other parts. Order Item A 10 ‘obtain Items B and C. Example Parts tem A ltom 8 lem c NOTICE COMMON VS. SPECIFIC PARTS. Major items in this section include “common paris’ and “denomination- specitic parts.” All coin mechanisme in this section employ the same common paris. But each coin mechanism requires different denomination-specific parts. * Hopper, continued Dwg Ref Sensor, Prox, & Connector....13. Sensor, Prox, & Connector....13 Shim, 4x6x0.2mm Hr Krife 69. ‘Shim, 4x8x0.3mm Hpr Knife ...69... ‘Shim, 4x8x0.5mm Hpr Knife ...69. ‘Shim, 4x8x0.8mm Hor Knife ...69. ‘Spacer, Coin Gide (n/t on $1) 46. ‘Spring, Brake 60. Spring, Cover Holder 96. Spring, Gover Mounting... 35. Spring, Disc... iT Spring. Stirring 34. Standoff, PCB 3/6... = Slop, Brake 61 Washer, M4 x15 x 1.0 -rurunn-88. Washer, Roller Lever Washer, Ni Spring... 5, Ba HOPPER, COMPLETE P & P, 17” 5e Coin. 25¢ Coin. 50¢ Coin. $1 Token 0c Token $1 Canadian... 1 Rand Token, BOOL ELL sn Emparyal... 50¢ Windsor Coin... $1 Windsor Coin. 1 Rand Coin ssn ‘Sigma Token... $2 Windsor Coin 5¢ Canadian... 25¢ Canadian... ‘$2 Ontario IDX 500 Lira *Kits -W4008F WOS snDH7001M025065. -DH7001M025084. .-DH7001M025096. 1/401 SFW10 DH7001M025402 -W40008W99 Asahi Seiko # 117001 P0201, DH7561P025013, Wa008FWO2... wa008F W083, Wits Gaming # 20-001084-03 :20-001084-84 .20-001084-69 :20-001084-70 :20-001084-71 20-001084-72 120-001084-28 :20-001084-39 .20-001084-23 :20-001084-22 :20-001064-24 20-00 1064-21 20-9665-2 :20-001064-40 20-001 064-25 20-001064-28 120-001 064-77 Wa008F 08, DH7001M025036. 1DH7001M025097. DH7001M025034. DH7oo1Moz5082 A-004398-01 “~A-004308-02 ‘A-004398-03 no A-004998-04 ‘A-004398-05 ‘A-004398-08 -A-004398-07 ~-A-004308.08 A-D04398-09 ~A-004308-10 ov A-D04398-11 1A-004308-12 A-004398-13 -A-004308-14 A-004398-15 -A-004308-16 wA-004398-17 A-004308-18 COMPLETE 10-BUTTON PLAYER PANEL KIT Kit, 10-Buiton Complete Player Panel 17U Link, Belly Door Lec 55C Bracket, Belly Door Loc Reel 55C Bar, Belly Door Loc 55C Panel, 10-Button CN/BY 55C... Cam, Fit 1.13 Dual Mtg Pin, Bely Door Loc Actr 550... Clamp, Cable 1/2" Spring, .028 x 25 x 1.87-20.5... w8-009516-01-22Z (91-002543 01-002862 ..01-003210 01-003262-10222 01-12793-01 n2-D02544 03-7655-8, swe 10002555 a ‘SaICH2, 7-200 16-0051 50— MECHANICAL PARTS. WIS Sonics Manual?" Upright