86a145ev03 PDF

ESCALA
System Reference
Codes
Volume 1, 1xxx - Axxx
REFERENCE
86 A1 45EV 03
ESCALA
System Reference Codes

Volume 1, 1xxx - Axxx
Hardware
November 2008
BULL CEDOC
357 AVENUE PATTON
B.P.20845
49008 ANGERS CEDEX 01
FRANCE
REFERENCE
86 A1 45EV 03
The following copyright notice protects this book under Copyright laws which prohibit such actions as, but not limited
to, copying, distributing, modifying, and making derivative works.
Copyright IBM, 2007-2008

Copyright © Bull SAS 2007-2008
Printed in France
Trademarks and Acknowledgements
We acknowledge the rights of the proprietors of the trademarks mentioned in this manual.
All brand names and software and hardware product names are subject to trademark and/or patent protection.
Quoting of brand and product names is for information purposes only and does not represent trademark misuse.
The information in this document is subject to change without notice. Bull will not be liable for errors
contained herein, or for incidental or consequential damages in connection with the use of this material.
Contents
Safety and environmental notices . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1. Reference codes overview . . . . . . . . . . . . . . . . . . . . . . . 1

Block replacement of FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 2. What’s new in System reference codes (1xxx - Axxx) . . . . . . . . . . . 3
Chapter 3. 1xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . . 5

(1000) System power control network (SPCN) reference codes . . . . . . . . . . . . . . . . . . . 5
(1100) System power control network (SPCN) reference codes . . . . . . . . . . . . . . . . . . 19
(1401) Bulk power subsystem reference codes . . . . . . . . . . . . . . . . . . . . . . . . 36
(1750) Disk unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
(180A) Device backplane reference codes . . . . . . . . . . . . . . . . . . . . . . . . . 70
Chapter 4. 2xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 73

(2058) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
(20A8, 20Dx, 20EE, 20FF, 2102) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . . 73
(2105, 2107) Disk unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . 78
(220x, 25Ax, 25Cx, 2602) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . . . . 81
(2689) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
(2724, 2744) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
(2742, 2793, 2805) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
(2743, 2760) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
(2745) Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
(2746) Twinaxial – workstation adapter reference codes . . . . . . . . . . . . . . . . . . . . . 90
(2748, 2757, 2763, 2778, 2780, 2782) Reference codes . . . . . . . . . . . . . . . . . . . . . . 91
(2749, 2767, 2768, 2842, 2843, 2844, 284B) Reference codes . . . . . . . . . . . . . . . . . . . 146
(2750, 2751) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
(2761) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
(2765, 2766, 2787, 280D, 280E) Reference Codes . . . . . . . . . . . . . . . . . . . . . . . 226
(2771, 2772) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
(2803) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . . . . . . . . . . 236
(281x) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
(2838, 2849) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
(283C, 283D, 283F, 28B9, 28CB, 28CC, 28D2, 28DB, 28DF) Device backplane reference codes . . . . . . . . 238
(2847) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
(2875, 2876, 293C, 293D) Device backplane reference codes . . . . . . . . . . . . . . . . . . . 252
(287F) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
(2890) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
(2892) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
(2B2x) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . . . . . . . . . . 270

(3490) Tape unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
(3494) Tape library reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
(358x, 3592) Tape unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . 280

(40xx) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . . . . . . . . . . 293
(432x) Disk unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
(433x) Disk drive reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
(4758) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
© Copyright IBM Corp. 2007, 2008 iii

(4764) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
(4812) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
(4B20) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . . . . . . . . . . 306

(506D and 506E) Device backplane reference codes . . . . . . . . . . . . . . . . . . . . . . 307
(509A) Device backplane reference codes . . . . . . . . . . . . . . . . . . . . . . . . . 309
509D reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
(5700, 5701) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
(5702, 570B) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
(5703, 5709) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
(5704) Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
(5706, 5707) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
(5708, 574F, 575B) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
576B, 5774, and 57FC reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . 357
(571A, 571B, 571E, 571F, 573D, 573E, 57FF) Reference codes . . . . . . . . . . . . . . . . . . . 362
572A and 572C Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
(573A, 576A) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
(573B) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
(573C) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
57B7 and 57B8 Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425

(6149) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
(6279, 6381, 6382, 6383, 6384, 6386, 6387, 63A0) Tape unit reference codes . . . . . . . . . . . . . . 439
(632x, 6330, 6331, 6333, 6336, 6337) Optical storage unit reference codes . . . . . . . . . . . . . . . 468
(660x, 671x, 673x) Disk unit reference codes . . . . . . . . . . . . . . . . . . . . . . . . 483
(6A59) Workstation adapter console reference codes . . . . . . . . . . . . . . . . . . . . . 490

(7208) Tape drive reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
Chapter 10. 9xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . 509

Chapter 11. Axxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . 515

(A1xx) Service processor reference (attention) codes . . . . . . . . . . . . . . . . . . . . . 515
(A2xx) Logical partition reference codes . . . . . . . . . . . . . . . . . . . . . . . . . 516
(A6xx) Licensed Internal Code reference codes . . . . . . . . . . . . . . . . . . . . . . . 520
(A7xx) Licensed Internal Code reference codes . . . . . . . . . . . . . . . . . . . . . . . 548
(A9xx) Reference codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 565
AAxx system reference (attention) codes . . . . . . . . . . . . . . . . . . . . . . . . . 565
Appendix. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570
Class A Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570
Terms and conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 574
iv System reference codes (1xxx - Axxx)

Safety and environmental notices
Safety notices may be printed throughout this guide:
v DANGER notices call attention to a situation that is potentially lethal or extremely hazardous to
people.
v CAUTION notices call attention to a situation that is potentially hazardous to people because of some
existing condition.
v Attention notices call attention to the possibility of damage to a program, device, system, or data.
World Trade safety information
Several countries require the safety information contained in product publications to be presented in their
national languages. If this requirement applies to your country, a safety information booklet is included
in the publications package shipped with the product. The booklet contains the safety information in
your national language with references to the U.S. English source. Before using a U.S. English publication
to install, operate, or service this product, you must first become familiar with the related safety
information in the booklet. You should also refer to the booklet any time you do not clearly understand
any safety information in the U.S. English publications.
German safety information
Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der
Bildschirmarbeitsverordnung geeignet.
Laser safety information
IBM® servers can use I/O cards or features that are fiber-optic based and that utilize lasers or LEDs.
Laser compliance
All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class
1 laser products. Outside the U.S., they are certified to be in compliance with IEC 60825 as a class 1 laser
product. Consult the label on each part for laser certification numbers and approval information.
CAUTION:
This product might contain one or more of the following devices: CD-ROM drive, DVD-ROM drive,
DVD-RAM drive, or laser module, which are Class 1 laser products. Note the following information:
v Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
v Use of the controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
(C026)
CAUTION:
Data processing environments can contain equipment transmitting on system links with laser modules
that operate at greater than Class 1 power levels. For this reason, never look into the end of an optical
fiber cable or open receptacle. (C027)
CAUTION:
This product contains a Class 1M laser. Do not view directly with optical instruments. (C028)
© Copyright IBM Corp. 2007, 2008 v

CAUTION:
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following
information: laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam. (C030)
Power and cabling information for NEBS (Network Equipment-Building System)

GR-1089-CORE
The following comments apply to the IBM servers that have been designated as conforming to NEBS
(Network Equipment-Building System) GR-1089-CORE:
The equipment is suitable for installation in the following:

v Network telecommunications facilities
v Locations where the NEC (National Electrical Code) applies
The intrabuilding ports of this equipment are suitable for connection to intrabuilding or unexposed
wiring or cabling only. The intrabuilding ports of this equipment must not be metallically connected to the
interfaces that connect to the OSP (outside plant) or its wiring. These interfaces are designed for use as
intrabuilding interfaces only (Type 2 or Type 4 ports as described in GR-1089-CORE) and require isolation
from the exposed OSP cabling. The addition of primary protectors is not sufficient protection to connect
these interfaces metallically to OSP wiring.
Note: All Ethernet cables must be shielded and grounded at both ends.
The ac-powered system does not require the use of an external surge protection device (SPD).
The dc-powered system employs an isolated DC return (DC-I) design. The DC battery return terminal
shall not be connected to the chassis or frame ground.
Product recycling and disposal
This unit must be recycled or discarded according to applicable local and national regulations. IBM
encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed. IBM offers a variety of product return programs and services in several
countries to assist equipment owners in recycling their IT products. Information on IBM product
recycling offerings can be found on IBM’s Internet sites at http://www.ibm.com/ibm/recycle/us/
index.shtml and http://www.ibm.com/ibm/environment/products/index.shtml.
Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local
aplicable. IBM recomienda a los propietarios de equipos de tecnología de la información (TI) que reciclen
responsablemente sus equipos cuando éstos ya no les sean útiles. IBM dispone de una serie de programas
y servicios de devolución de productos en varios países, a fin de ayudar a los propietarios de equipos a
reciclar sus productos de TI. Se puede encontrar información sobre las ofertas de reciclado de productos
de IBM en los siguientes sitios web de IBM http://www.ibm.com/ibm/recycle/us/index.shtml y
http://www.ibm.com/ibm/environment/products/index.shtml.
Note: This mark applies only to countries within the European Union (EU) and Norway.
vi System reference codes (1xxx - Axxx)

Appliances are labeled in accordance with European Directive 2002/96/EC concerning waste electrical
and electronic equipment (WEEE). The Directive determines the framework for the return and recycling
of used appliances as applicable throughout the European Union. This label is applied to various
products to indicate that the product is not to be thrown away, but rather reclaimed upon end of life per
this Directive.
In accordance with the European WEEE Directive, electrical and electronic equipment (EEE) is to be
collected separately and to be reused, recycled, or recovered at end of life. Users of EEE with the WEEE
marking per Annex IV of the WEEE Directive, as shown above, must not dispose of end of life EEE as
unsorted municipal waste, but use the collection framework available to customers for the return,
recycling, and recovery of WEEE. Customer participation is important to minimize any potential effects of
EEE on the environment and human health due to the potential presence of hazardous substances in EEE.
For proper collection and treatment, contact your local IBM representative.
Battery return program
This product may contain one or more sealed lead acid, nickel cadmium, nickel metal hydride, lithium,
or lithium ion batteries. Consult your user manual or service manual for specific battery information. The
battery must be recycled or disposed of properly. Recycling facilities may not be available in your area.
For information on disposal of batteries outside the United States, go to http://www.ibm.com/ibm/
environment/products/index.shtml or contact your local waste disposal facility.
In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used
IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM
Equipment. For information on proper disposal of these batteries, contact IBM at 1-800-426-4333. Please
have the IBM part number listed on the battery available prior to your call.
For Taiwan:
Please recycle batteries
For the European Union:
Safety and environmental notices vii

Note: This mark applies only to countries within the European Union (EU).
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC
concerning batteries and accumulators and waste batteries and accumulators. The Directive determines
the framework for the return and recycling of used batteries and accumulators as applicable throughout
the European Union. This label is applied to various batteries to indicate that the battery is not to be
thrown away, but rather reclaimed upon end of life per this Directive.
In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to
indicate that they are to be collected separately and recycled at end of life. The label on the battery may
also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury and
Cd for cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as
unsorted municipal waste, but use the collection framework available to customers for the return,
recycling, and treatment of batteries and accumulators. Customer participation is important to minimize
any potential effects of batteries and accumulators on the environment and human health due to the
potential presence of hazardous substances. For proper collection and treatment, contact your local IBM
representative.
This notice is provided in accordance with Royal Decree 106/2008 of Spain: The retail price of batteries,
accumulators and power cells includes the cost of the environmental management of their waste.
For California: Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/
perchlorate.
The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division 4.5
Chapter 33. Best Management Practices for Perchlorate Materials. This product, part, or both may include
a lithium manganese dioxide battery which contains a perchlorate substance.
viii System reference codes (1xxx - Axxx)

Water cooling systems
If this product contains a water cooling system, the following paragraph applies: The system contains
0.1% Benzotriazole Aqueous Solution supplied by Sigma Aldrich Corporation. A Safety Data Sheet is
supplied with the product, which should be referenced for first aid, handling, personal protection,
disposal, and other relevant information. This chemical solution is classified as nonhazardous according
to European Union Directive 67/548/EEC; however, it is recommended that eye protection be used when
handling the chemical. Observe all federal, provincial, state, local, and other applicable environmental
regulations for disposal. Contact a licensed professional waste disposal service to dispose of this material.
If an additional copy of the Safety Data Sheet is required, please send the request to
prodinfo@us.ibm.com.
Safety and environmental notices ix

x System reference codes (1xxx - Axxx)
Chapter 1. Reference codes overview
Reference codes are diagnostics aids that help you find solutions to system problems.
Reference codes are diagnostic aids that help you determine the source of a hardware or operating
system problem. Using a reference code enables you to find the solution to fix the problem. To use
reference codes effectively, you must use them in conjunction with other service and support procedures.
Note: System reference codes (SRCs) often indicate failing items. Some failing items are required to be
exchanged in groups until the problem is solved. Other failing items are flagged as mandatory exchange
and must be exchanged before the service action is complete, even if the problem appears to have been
repaired. For more information, see “Block replacement of FRUs.”
Block replacement of FRUs

Sometimes, multiple FRUs or procedures are called out for replacement by an SRC listed in the service
action log (SAL). Each FRU or procedure has a priority, and procedures are always in priority order, from
highest to lowest priority. Do the following steps:
1. Replace all high priority or mandatory FRU or procedure callouts at the same time (as a block).
2. If the problem persists after replacing or performing the high priority callouts, then replace or
perform the medium priority FRU or procedure callouts one at a time unless a medium grouping
priority is associated with the callout. A medium grouping priority, shown with an A, B, or C, means
that you need to replace all the FRUs or procedures in that group at the same time (as a block).
3. Finally, if the problem still persists after replacing or performing all the medium priority callouts, then
replace or perform the low priority FRU or procedure callouts one at a time.
The priorities of the FRU and procedure callouts are shown in the following ways, depending on how
you view the SAL.SRC:
v Advanced System Management Interface (ASMI): The ASMI shows a priority with each callout in the
log.
v Control panel: The control panel shows one of the following priorities with each callout:
– H = High
– M = Medium
– MA = Medium group A
– MB = Medium group B
– MC = Medium group C
– L = Low
v Hardware Management Console (HMC): In the Service Focal Point on the HMC, the view of the
problem data for a serviceable event displays the FRU replacement priority as High, Medium, and so
on.
v Service action log: In the SAL, the Part Action for the FRU in the view of the event shows the
replacement priority.
© Copyright IBM Corp. 2007, 2008 1

2 System reference codes (1xxx - Axxx)
Chapter 2. What’s new in System reference codes (1xxx -
Axxx)
Read about new or significantly changed information in System reference codes (1xxx - Axxx) since the
previous update of this topic collection.
November 2008
Links to isolation procedures have been added.

Chapter 3. 1xxx Reference Codes
1xxx Reference Codes
(1000) System power control network (SPCN) reference codes

The system power control network (SPCN) detected a failure.
PWRSPLY
100000A0 SPCN BATs in process
Servicer Response: TWRCARD
No action required. This reference code is logged for
information only. If this reference code is present for
more than 1 minute, follow the instructions for the 10001502 Power supply failure
items listed in the FRU List. Servicer Response:
FRU List: Follow the instructions for the items listed in the FRU
TWRCARD List.
FRU List:
100000AA Download in process PWRSPLY

information only. CBLALL
100000AC Detected AC loss 10001503 Power supply failure

Servicer Response: Servicer Response:
If system powers on normally or stays powered on Follow the instructions for the items listed in the FRU
after AC power failure, no replacement of parts may be List.
needed. If parts are replaced, follow the instructions for
the items listed in the FRU List. FRU List:
PWRSPLY
FRU List:
ACMODUL TWRCARD
100000AD A reset of the service processor caused 10001510 Detected AC loss

the system to power off.
Servicer Response:
Before replacing any parts, verify that the AC input
10001500 Detected AC loss voltage is correct, follow the instructions for the items
Servicer Response: listed in the FRU List.
Before replacing any parts, verify that the AC input FRU List:
voltage is correct, follow the instructions for the items PWRSPLY
listed in the FRU List.
FRU List: TWRCARD
PWRSPLY
10001511 Power supply failure
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
10001501 Power supply failure List.
Servicer Response: FRU List:
Follow the instructions for the items listed in the FRU PWRSPLY
List.
FRU List: TWRCARD

10001512 • 10001524
10001512 Power supply failure 10001520 Detected AC loss

Follow the instructions for the items listed in the FRU Before replacing any parts, verify that the AC input
List. voltage is correct, follow the instructions for the items
FRU List:
PWRSPLY FRU List:
PWRSPLY
TWRCARD
TWRCARD
CBLALL
Servicer Response:
Servicer Response: Follow the instructions for the items listed in the FRU
Follow the instructions for the items listed in the FRU List.
List.
FRU List:
FRU List: PWRSPLY
PWRSPLY
TWRCARD
TWRCARD
Servicer Response:
List.
FRU List:
FRU List: PWRSPLY
PWRSPLY
TWRCARD
TWRCARD
CBLALL
10001516 No Power Supplies Present
Servicer Response:
The required power supplies are not installed. Follow Servicer Response:
the instructions for the items listed in the FRU List. Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY FRU List:
PWRSPLY
TWRCARD
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU Servicer Response:
List. Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY FRU List:
PWRSPLY
TWRCARD
TWRCARD

10001526 • 10001F02
10001526 No Power Supplies Present 10001533 Power supply failure

The required power supplies are not installed. Follow Follow the instructions for the items listed in the FRU
the instructions for the items listed in the FRU List. List.
FRU List: FRU List:
PWRSPLY PWRSPLY
TWRCARD TWRCARD
10001527 Power supply failure 10001B01 Load fault on the +12V bus
Follow the instructions for the items listed in the FRU Follow the instructions for the items listed in the FRU
List. List.
FRU List: FRU List:
PWRSPLY PWR1900
TWRCARD TWRCARD
10001530 Detected AC loss 10001B02 Load fault on the +5V bus

Before replacing any parts, verify that the AC input Follow the instructions for the items listed in the FRU
voltage is correct. Follow the instructions for the items List.
FRU List:
FRU List: PWR1900
PWRSPLY
TWRCARD
TWRCARD
10001B03 Load fault on the +3.3V bus
Servicer Response:
List.
FRU List:
FRU List: PWR1900
PWRSPLY
TWRCARD
TWRCARD
10001B04 Load fault on the -12V bus
Servicer Response:
List.
FRU List:
FRU List: PWR1900
PWRSPLY
TWRCARD
TWRCARD
10001F02 SPCN trace information saved
CBLALL
Servicer Response:
information only.
Chapter 3. 1xxx Reference Codes 7

10002600 • 10003102
10002600 Power Good Fault 10002608 Power Good Fault

List. List.
FRU List: FRU List:
PGDPART PWR1900
TWRCARD
10002601 Power Good Fault
Servicer Response:
List. Servicer Response:
FRU List:
List.
PGDPART
FRU List:
PWR1900
List.
10002612 Optical Converter 5V Fault
FRU List:
PGDPART Servicer Response:
The SPCN detected a fault on the SPCN card optical
converter 5V. Follow the instructions for the items
10002605 Power Good Fault listed in the FRU List.
Follow the instructions for the items listed in the FRU CBLALL
List.
FRU List: TWRCARD
PWR1900
10003100 I2C Bus Controller Communication fault
TWRCARD
Servicer Response:
10002606 Power Good Fault List.
Follow the instructions for the items listed in the FRU I2CBUS
List.
FRU List: TWRCARD
PWR1900
10003101 I2C Bus 1 Communication fault
TWRCARD
Servicer Response:
10002607 Power Good Fault List.
List.
FRU List: TWRCARD
PWR1900
TWRCARD
Servicer Response:
List.
FRU List:

10003103 • 10003113
I2CBUS
1000310B I2C Bus SPCN VPD Communication
fault
TWRCARD
Servicer Response:
10003103 I2C Bus 3 Communication fault List.
List.
FRU List: TWRCARD
I2CBUS
10003110 I2C Bus DASD Backplane 1
TWRCARD Communication fault
Servicer Response:
10003104 I2C Bus 4 Communication fault Follow the instructions for the items listed in the FRU
Servicer Response: List.
Follow the instructions for the items listed in the FRU FRU List:
List. I2CBUS
FRU List:
I2CBUS TWRCARD
TWRCARD 10003111 I2C Bus DASD Backplane 2

Communication fault
10003105 I2C Bus 5 Communication fault Servicer Response:
List. FRU List:
FRU List: I2CBUS
I2CBUS
TWRCARD
TWRCARD
10003112 I2C Bus DASD Backplane 3
10003106 I2C Bus 6 Communication fault Communication fault

List. List.
FRU List: FRU List:

I2CBUS I2CBUS
TWRCARD TWRCARD
1000310A I2C Bus SPCN VPD Communication 10003113 I2C Bus Adapter Communication fault
fault Servicer Response:
List. FRU List:
FRU List: I2CBUS
I2CBUS
TWRCARD
TWRCARD

10003114 • 10004600
10003114 I2C Bus PCI Backplane Communication 10003122 I2C Bus SPCN VPD Communication
fault fault
List. List.
FRU List: FRU List:
I2CBUS I2CBUS
TWRCARD TWRCARD
10003115 I2C Bus Panel Communication fault 10003123 I2C Bus SPCN VPD Communication
fault
Servicer Response:
List.
FRU List:
I2CBUS FRU List:
I2CBUS
TWRCARD
TWRCARD
10003116 I2C Bus Fan Local Controller
Communication fault 10003124 I2C Bus SPCN VPD Communication
fault
Servicer Response:
List.
FRU List:
I2CBUS FRU List:
I2CBUS
TWRCARD
TWRCARD
10003118 I2C Bus SPCN VPD Communication
fault 10003125 I2C Bus SPCN VPD Communication
fault
Servicer Response:
List.
FRU List:
I2CBUS FRU List:
I2CBUS
TWRCARD
TWRCARD
10004600 UPS Interface Failure
Servicer Response:
List.
FRU List:
I2CBUS FRU List:
UPSUNIT
TWRCARD
TWRCARD

10004601 • 10007650
10004601 UPS Interface Failure 10007630 Fan Fault

Follow the instructions for the items listed in the FRU The Fan is operating at the wrong speed. Follow the
List. instructions for the items listed in the FRU List.
FRU List: FRU List:
UPSUNIT AIRMOVR
TWRCARD TWRCARD
10007610 Fan Fault 10007631 Fan missing error

The Fan is operating at the wrong speed. Follow the A problem was detected with a Fan which can be
instructions for the items listed in the FRU List. caused by a Fan not being installed. Install Fan if
missing, replace if already installed. Follow the
FRU List:
instructions for the items listed in the FRU List.
AIRMOVR
FRU List:
TWRCARD AIRMOVR
TWRCARD
10007611 Fan missing error
Servicer Response:
10007640 Fan Fault
A problem was detected with a Fan which can be
caused by a Fan not being installed. Install Fan if Servicer Response:
missing, replace if already installed. Follow the The Fan is operating at the wrong speed. Follow the
instructions for the items listed in the FRU List. instructions for the items listed in the FRU List.
FRU List: FRU List:
AIRMOVR AIRMOVR
TWRCARD TWRCARD
10007620 Fan Fault 10007641 Fan missing error

The Fan is operating at the wrong speed. Follow the A problem was detected with a Fan which can be
instructions for the items listed in the FRU List. caused by a Fan not being installed. Install Fan if
missing, replace if already installed. Follow the
FRU List:
AIRMOVR
FRU List:
TWRCARD AIRMOVR
TWRCARD
10007621 Fan missing error
Servicer Response:
10007650 Fan Fault
caused by a Fan not being installed. Install Fan if Servicer Response:
missing, replace if already installed. Follow the Follow the instructions for the items listed in the FRU
instructions for the items listed in the FRU List. List.
FRU List: FRU List:
AIRMOVR AIRMOVR
TWRCARD TWRCARD

10007651 • 10008943
10007651 Fan missing error 10008920 External Netfinity Server Power Good
fault
Servicer Response:
List.
FRU List:
AIRMOVR FRU List:
TWRCARD
TWRCARD
ALTMANL
10008400 No VPD Found due to Invalid Bypass
10008930 Integrated Netfinity Adapter fault
Servicer Response:
List.
FRU List:
PWR1917 FRU List:
TWRCARD
10008402 Unable to Collect VPD
10008940 External Netfinity Server R485
Servicer Response:
Communication fault
FRU List:
List.
VPDPART
FRU List:
TWRCARD TWRCARD
CBLALL
1000840D SPCN Configuration mismatch
Servicer Response:
Communication fault
List.
Servicer Response:
FRU List:
IDPART
List.
TWRCARD FRU List:
TWRCARD
1000840E SPCN Default Configuration loaded
CBLALL
Servicer Response:
List.
Communication fault
FRU List:
Servicer Response:
IDPART
List.
TWRCARD
FRU List:
TWRCARD
10008910 External Netfinity Server 3.3V fault
Servicer Response: CBLALL
List.
FRU List: Communication fault
ALTMANL
Servicer Response:
TWRCARD List.

10008A00 • 10009019
FRU List:
10009015 An invalid rack command was
TWRCARD
encountered.
CBLALL Servicer Response:

Informational message: The command is invalid for the
addressed rack and has not been executed. This status
10008A00 IO Power control changed to another is also returned if the address mode is not valid for the
system unit command. The information found in this error log
Servicer Response: entry may be used by product engineering to debug
No action required. This reference code is logged for system power control network (SPCN) failures.
information only.
10009016 A command to an SPCN node was
10009002 Received a bad return code rejected.

Partition Firmware has detected a condition that may No action required. This reference code is logged for
require attention. Check error log for other errors that information only.
may have been reported at the same time as this
condition was reported. If this SRC persists contact next 10009018 An invalid modifier was found in a
level of support. command.
Servicer Response:
10009012 Address not valid. Informational message: This status is used by the slave,
Servicer Response: rack and CEC to identify invalid command modifier
LIC command had a frame address that was not valid. values in commands directed to the node. An APX
Exchange the SPCN frame-to-frame cables to the failing command will be rejected by the CEC without
frame. Follow the instructions for the items listed in the transmission on the network if the modifier field
FRU List. contains an invalid address. The information found in
this error log entry may be used by product
FRU List: engineering to debug system power control network
TWRCARD (SPCN) failures.
CBLALL
10009019 An invalid command was encountered.
10009013 Invalid Node Address. Servicer Response:

Informational message: The command is not valid for
Servicer Response: transmission on the network. The following conditions
The address in the SPCN command does not match the are detected by the CEC node during hypervisor
secondary nodes assigned address. Exchange the failing command processing. The command is rejected directly
items for the SPCN node reporting the error. Follow the by the CEC node for the following reasons:
v The command from the hypervisor was not defined.
FRU List: v The RPF or RPN command from the hypervisor
TWRCARD specified R = 0. (Programming cannot power the
system off via this mechanism).
CBLALL v The LSP subset command (0x’1X’) was not addressed
to a specific node.
10009014 A command has an invalid address v The APX command was not addressed to
mode. RRRR=01-3FFF, UU=0.
Servicer Response: v A QSX command was not addressed to RRRR=0 ,
A command from the system unit specified a unit UU=D.
address of D or E or had a frame address of 00.
Exchange the failing items in the system unit. Follow The information found in this error log entry may be
the instructions for the items listed in the FRU List. used by product engineering to debug system power
control network (SPCN) failures.
FRU List:
AJDG301
TWRCARD

1000901B • 10009035
1000901B A CEC port addressing problem was 10009029 SPCN VPD Damaged
found.
Servicer Response:
Servicer Response: The VPD record in the EEPROM has bad data.
Informational message: This status is inserted by the Exchange the failing items for the node reporting the
primary rack on broadcast commands to identify the failure. Follow the instructions for the items listed in
location of the CEC node. This response is returned to the FRU List.
node specific commands addressed to the CEC node
FRU List:
using the CEC physical RRRRUU value. The CEC
TWRCARD
cannot be addressed with this address. The information
found in this error log entry may be used by product
engineering to debug system power control network 1000902D Addressed frame is not in SPCN
(SPCN) failures. configuration table.
Servicer Response:
10009021 A command to an SPCN node was The addressed frame is not in the SPCN configuration
rejected. table. No action required. This reference code is logged
for information only.
Servicer Response:
information only. 10009031 Frame-to-Frame Communications Failure
Servicer Response:
10009022 Addressed Unit not in frame. The SPCN detected a BCC error on a transmission from
another frame. The transmission is attempted again. No
Servicer Response:
action required. This reference code is logged for error
The addressed unit does not exist in the addressed
analysis only.
frame. No action required. This reference code is
logged for information only.
10009032 SPCN Communications Failure, unit to
rack.
10009023 Addressed Unit exists, but the frame is
powered off. Servicer Response:
The frame detected a BCC error on a transmission from
Servicer Response:
a secondary node to the frame. The transmission is
The addressed unit is in a frame that is powered off.
attempted again. No action required. This reference
code is logged for error analysis only.
information only.
10009033 SPCN Communications Failure, rack to

10009024 SPCN Licensed Internal Code not valid.
unit.
Servicer Response:
Servicer Response:
The Licensed Internal Code in one of the secondary
A secondary node detected a BCC error on a
nodes is not valid. The code will be reloaded. No
transmission from the frame. The transmission is
attempted again. No action required. This reference
analysis only.
code is logged for error analysis only.
10009025 SPCN Licensed Internal Code is not

10009034 Unsupported Packet Size
valid.
Servicer Response:
Servicer Response:
The receiving node detected a packet exceeding 70
The Licensed Internal Code in one of the frames is not
bytes. The frame can also return this code if a
valid. The code will be reloaded. No action required.
secondary node returns more than 10 bytes to a PAS
This reference code is logged for error analysis only.
command. No action required. This reference code is
logged for error analysis only.
10009028 SPCN Licensed Internal Code is not
valid.
10009035 Secondary SPCN node timeout.
Servicer Response:
Servicer Response:
The Licensed Internal Code in the primary node is not
A secondary SPCN node did not respond to a
valid. The code will be reloaded. No action required.
command. The command was attempted again and
This reference code is logged for error analysis only.
failed. No action required. This reference code is logged
for error analysis only.

10009036 • 100090F0
10009036 Frame Timeout 10009047 QDS Block Sequence Error

One or more frames did not respond to a command. The Block Sequence number is wrong. The download
The command is attempted again. No action required. was stopped. Follow the instructions for the items
This reference code is logged for error analysis only. listed in the FRU List.
FRU List:
1000903B Invalid Packet Length for data sent. TWRCARD
Servicer Response:
The number of bytes sent or received does not match 10009048 The SPCN ROS and EEPROM LIC is
the number of bytes specified in the command. No not compatible.
Servicer Response:
analysis only.
The LIC levels in the nodes ROS and EEPROM are not
compatible. Exchange the failing items for the failing
10009041 Invalid Load Type node. Follow the instructions for the items listed in the
FRU List.
Servicer Response:
The down load was successful, but the wrong type of FRU List:
Licensed Internal Code was loaded. The operation was TWRCARD
attempted again but was not successful. Exchange the
failing items for the node reporting the fault. Follow AJDG301
the instructions for the items listed in the FRU List.
FRU List: 10009080 Undefined Status Code
AJDG301
Servicer Response:
An SPCN node returned an unknown status code.
TWRCARD
Exchange the failing SPCN node. Follow the
10009042 EEPROM Failure
FRU List:
The EEPROM in an SPCN node cannot be written
successfully. Exchange the SPCN node reported in the SYSBKPL
failure. Follow the instructions for the items listed in
the FRU List.
10009088 A problem was found in the SPCN
FRU List: firmware.
TWRCARD
Servicer Response:
Informational message: A problem was found in the
10009043 Download Failure SPCN firmware. The information found in this error
log entry may be used by product engineering to
Servicer Response:
debug system power control network (SPCN) failures.
The Licensed Internal Code download to an SPCN
node was completed but was not successful. Exchange
the failing SPCN node. Follow the instructions for the 100090F0 A frame was dropped from the SPCN
items listed in the FRU List. configuration.
FRU List: Servicer Response:
TWRCARD A frame was dropped from the SPCN configuration.
This is usually caused by a loss of ac power or a
problem with the frame-to-frame cable. Follow the
10009046 QDS Packet Sequence Error
Servicer Response:
FRU List:
The Packet Sequence number is wrong. The download
PWR1907
was stopped. Follow the instructions for the items
TWRCARD
FRU List:
TWRCARD CBLALL

100090F1 • 10009111
100090F1 A frame was added to the SPCN 10009105 Load Damaged Timeout
configuration.
Servicer Response:
Servicer Response: An SPCN node failed to enter the operational state.
No action required. This reference code is logged for Exchange the failing SPCN node. Follow the
information only. instructions for the items listed in the FRU List.
FRU List:
100090F2 Slave disappeared TWRCARD
Servicer Response:
A slave was dropped from the SPCN configuration. 10009106 An SPCN LID was not found.
This is usually caused by a loss of ac power.
Servicer Response:
100090F3 Slave reappeared information only.
Servicer Response:
No action required. This reference code is logged for 10009107 An SPCN microcode download is
information only. required.
Servicer Response:
10009101 VLIC-SPCN Timeout No action required. This reference code is logged for
error analysis only.
Servicer Response:
A Licensed Internal Code timeout occurred. The SPCN
failed to respond to a Licensed Internal Code 10009108 A status change occurred in one of the
command. Follow the instructions for the items listed SPCN nodes.
in the FRU List.
Servicer Response:
FRU List: No action required. This reference code is logged for
TWRCARD information only.
10009102 Assign Permanent Address command 10009109 Licensed Internal Code part number is
failure not correct.
A node failed to perform an Assign Permanent Address The AROS part number field was not updated to the
command. Follow the instructions for the items listed correct level after the system attempted to load new
in the FRU List. Licensed Internal Code. Follow the instructions for the
items listed in the FRU List.
FRU List:
TWRCARD FRU List:
TWRCARD
10009103 Download Initialize Timeout
1000910A RIO Download Required
Servicer Response:
An SPCN node failed to enter the download state after Servicer Response:
an Initialize for Download command. Exchange the No action required. This reference code is logged for
failing SPCN node. Follow the instructions for the information only.
FRU List: 1000910B Maximum number of retries exceeded
TWRCARD
Servicer Response:
10009104 Download Completion Timeout information only.
Servicer Response:
An SPCN node failed to leave the download state. 10009111 SPCN is too large for hypervisor.
Exchange the failing SPCN node. Follow the
Servicer Response:
There are more nodes in the network than the
FRU List: hypervisor can service. Go to System Configuration in
TWRCARD ASMI. Under Configure I/O Enclosures select Clear

10009112 • 1000911E
Inactive Enclosures. If the error persists follow the

10009118 Hypervisor out of memory
Servicer Response:
FRU List:
AJDG301
List.
FRU List:
10009112 Primary SPCN node is reporting load
AJDG301
damaged.
Servicer Response:
10009119 NVRAM Write Failed
The Licensed Internal Code for the primary SPCN node
is damaged. The reload failed because the code could Servicer Response:
not be found. Follow the instructions for the items Follow the instructions for the items listed in the FRU
listed in the FRU List. List.
FRU List: FRU List:
TWRCARD TWRCARD
10009113 Secondary SPCN node is reporting load 1000911A Too many racks attached
damaged.
Servicer Response:
Servicer Response: Reduce the number of racks to maximum configuration
The Licensed Internal Code for the secondary SPCN on the system.
node is damaged. The reload failed because the code
could not be found. Follow the instructions for the
1000911B SPCN CEC node code failure
Servicer Response:
FRU List:
TWRCARD
List.
FRU List:
10009114 Frame SPCN node is reporting load
AJDG301
damaged.
Servicer Response:
1000911C Two nodes have same VPD
The Licensed Internal Code for a SPCN node is
damaged. The reload failed because the code could not Servicer Response:
be found. Follow the instructions for the items listed in Follow the instructions for the items listed in the FRU
the FRU List. List.
FRU List: FRU List:
TWRCARD VPDPART
10009115 SPCN Command rejected by the 1000911D RIO Download Failure

Firmware.
Servicer Response:
The service processor rejected an SPCN command from List.
the Licensed Internal Code. No action required. This
reference code is logged for information only. FRU List:
TWRCARD
10009116 SPCN - Control Panel interface failure. SI_CARD

Servicer Response:
The SPCN to control panel interface is not working. 1000911E Temporary VPD written
Servicer Response:
10009117 SPCN - Control Panel interface is now Follow the instructions for the items listed in the FRU
working. List.
The SPCN to control panel interface is now working. PWRVPD
information only.

1000911F • 100091FB
1000911F CEC not found 10009137 Bad PCI Correlation Problem

Call your next level of support. SPCN node not matched Follow the instructions for the
10009120 Duplicate backplane VPD FRU List:
CBLALL
Servicer Response:
List. 10009138 Bad Location Code
SYSBKPL Follow the instructions for the items listed in the FRU
List.
10009131 Invalid XM Return Code FRU List:
CBLALL
Servicer Response:
No action required. Logged for error analysis only.
10009139 Open SPCN loop resolved
10009132 Node contains temporary VPD Servicer Response:
Servicer Response:
information only.
List.
1000913A RIO download sent retry
FRU List:
PWRVPD Servicer Response:
information only.
10009133 Bad PCI Correlation Problem
Servicer Response:
1000913B Go to ASMi to start a download
PCI bus not matched Follow the instructions for the
manually
Servicer Response:
FRU List:
CBLALL
List.
FRU List:
10009134 PCI bus VPD error
PWR1907
Servicer Response:
Check Error Log for B700 xxxx Reference Codes.
100091DD All SPCN Downloads Complete
Servicer Response:
10009135 Open SPCN Loop
Servicer Response: information only.
List.
100091DE RIO Download Complete
FRU List:
Servicer Response:
CBLALL
information only.
TWRCARD
100091FB Write VPD on next IPL

10009136 The manually started download was
interrupted Servicer Response:
Needs to be Manually restarted

1000C62E • 11001521
1000C62E SPCN Network Fault 1000CB15 EEPROM Failure.

An SPCN frame-to-frame communication failure was Follow the instructions for the items listed in the FRU
detected. Follow the instructions for the items listed in List.
the FRU List.
FRU List:
FRU List: TWRCARD
TWRCARD
CBLALL
(1100) System power control network (SPCN) reference codes

The system power control network (SPCN) detected a failure.
FRU List:
110000AC Detected AC loss
PWRSPLY
Servicer Response:
If system powers on normally or stays powered on TWRCARD
after AC power failure, no replacement of parts may be
needed. CBLALL
FRU List:
PWR1912 11001513 Power supply failure
Servicer Response:
110000AD Service processor reset caused a system Follow the instructions for the items listed in the FRU
power off List.
Perform action found in FRU list. PWRSPLY
FRU List:
TWRCARD TWRCARD
11001510 Detected AC loss 11001514 Power supply failure

Before replacing any parts, verify that the AC input Follow the instructions for the items listed in the FRU
voltage is correct. Follow the instructions for the items List.
listed in the FRU List. FRU List:
FRU List: PWRSPLY
PWRSPLY
TWRCARD
TWRCARD
11001520 Detected AC loss
11001511 Power supply failure Servicer Response:
Servicer Response: Before replacing any parts, verify that the AC input
Follow the instructions for the items listed in the FRU voltage is correct. Follow the instructions for the items
List. listed in the FRU List.
FRU List: FRU List:

PWRSPLY PWRSPLY
TWRCARD TWRCARD
11001512 Power supply failure 11001521 Power supply failure

List. List.

11001522 • 11001632
FRU List:
11001613 Regulator 1 Domain Fault
PWRSPLY
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
11001522 Power supply failure FRU List:
PWR1918
Servicer Response:
TWRCARD
List.
FRU List:
11001621 Regulator 2 Fault
PWRSPLY
Servicer Response:
TWRCARD Follow the instructions for the items listed in the FRU
List.
CBLALL FRU List:
PWR1918
TWRCARD
Servicer Response:
List. 11001622 Regulator 2 Communication Fault
PWRSPLY Follow the instructions for the items listed in the FRU
List.
TWRCARD FRU List:
PWR1918
TWRCARD
Servicer Response:
List. 11001623 Regulator 2 Domain Fault
PWRSPLY Follow the instructions for the items listed in the FRU
List.
TWRCARD FRU List:
PWR1918
11001611 Regulator 1 Fault
TWRCARD
Servicer Response:
List. 11001631 Regulator 3 Fault
PWR1918 Follow the instructions for the items listed in the FRU
List.
TWRCARD FRU List:
PWR1918
11001612 Regulator 1 Communication Fault
TWRCARD
Servicer Response:
List. 11001632 Regulator 3 Communication Fault
List.
TWRCARD FRU List:
PWR1918

11001633 • 11001C12
TWRCARD TWRCARD
11001633 Regulator 3 Domain Fault 11001B0A Load Fault on the +12V/-12v bus
List. List.
FRU List: FRU List:
PWR1918 PWR1904
TWRCARD TWRCARD
11001B01 Level 1 load fault (+12V) 11001B0F Load Fault on the +1.2V bus
List. List.
FRU List: FRU List:
PWR1900 PWR1904
TWRCARD
11001B02 Load fault on the +5V bus
Servicer Response:
11001C10 Regulator Level 1 Load Fault (1.1A)
FRU List:
List.
PWR1900
FRU List:
TWRCARD PWR1904
TWRCARD
Servicer Response:
11001C11 Regulator Level 2 Load Fault (1.1B)
FRU List:
List.
PWR1900
FRU List:
TWRCARD PWR1904
TWRCARD
Servicer Response:
11001C12 Regulator Level 2 Load Fault (1.8)
FRU List:
List.
PWR1904
FRU List:
TWRCARD PWR1904
TWRCARD
Servicer Response:
List.
FRU List:
PWR1904

11001C13 • 11001D14
CARDFLT
11001C13 Regulator Level 2 Load Fault (1.2A)
Servicer Response:
11001D04 Lightstrip (front) fault
Perform action found in the FRU list.
FRU List:
PWR1904 FRU List:
LITSTRP
TWRCARD
CABLEH
11001C14 Regulator Level 2 Load Fault (1.25)
11001D05 Lightstrip (rear) fault
Servicer Response:
List. Perform action found in the FRU list.
FRU List: FRU List:
PWR1904 LITSTRP
TWRCARD CABLEH
11001C15 Regulator Level 2 Load Fault (1.2B) 11001D10 Node controller card fault
Follow the instructions for the items listed in the FRU Perform action found in the FRU list.
List.
FRU List:
FRU List: NODECR
PWR1904
11001D11 Node controller card fault
TWRCARD
Servicer Response:
11001D00 Primary system controller card fault
FRU List:
Servicer Response:
NODECR
FRU List:
11001D12 The I/O hub card reported an error.
CARDFLT
Servicer Response:
11001D01 Secondary system controller card fault
FRU List:
Servicer Response:
CARDFLT
FRU List:
11001D13 The I/O hub card reported an error.
CARDFLT
Servicer Response:
11001D02 Clock card fault
FRU List:
Servicer Response:
CARDFLT
FRU List:
11001D14 I/O hub card fault
CARDFLT
Servicer Response:
11001D03 Clock card fault
FRU List:
Servicer Response:
CARDFLT
FRU List:

11001D15 • 11002613
11001D15 I/O hub card fault 11001F02 SPCN trace information saved
Perform action found in the FRU list. No action required. This reference code is logged for
information only.
FRU List:
CARDFLT
11001D60 RIO Adapter Card 1 Softswitch fault Servicer Response:
Servicer Response:
List.
List. FRU List:
PGDPART
FRU List:
SI_CARD
TWRCARD
Servicer Response:
11001D63 RIO Adapter Card 2 Softswitch fault List.
Follow the instructions for the items listed in the FRU PWR1918
List.
TWRCARD
FRU List:
SI_CARD
TWRCARD
Servicer Response:
11001E00 Informational message: open failure - List.
log only
FRU List:
Servicer Response: PGDPART
No action required
11002610 A power signal failure has been
11001E01 Informational message: pin failure - detected
log only
Servicer Response:
No action required List.
FRU List:
11001E02 Informational message: close failure - SYSBKPL
log only
Servicer Response: 11002611 A power signal failure has been
No action required detected
Servicer Response:
11001E03 Informational message: pin failure - Follow the instructions for the items listed in the FRU
log only List.
No action required SYSBKPL
11001F01 TMS limit reached - log only 11002613 100V check fault
No action required. This reference code is logged for Follow the instructions for the items listed in the FRU
information only. List.
FRU List:
CBLALL

11002620 • 11002640
SYSBKPL PWR1918
ANYPROC
11002620 12V power-good input fault
Servicer Response: SYSBKPL
List.
11002632 Processor 1 VRM2 array power-good
FRU List: fault
SYSBKPL
Servicer Response:
11002622 1.52V power-good input fault List.
Follow the instructions for the items listed in the FRU PWR1918
List.
FRU List: ANYPROC
PWR1918
SYSBKPL
11002623 1.8V power-good input fault

11002633 Processor 1 1.2V VRM power-good fault
Servicer Response:
List.
FRU List:
PWR1918 FRU List:
PWR1918
11002624 5.0V power-good input fault SYSBKPL

Servicer Response:
Follow the instructions for the items listed in the FRU 11002634 Processor 1 1.8V VRM or processor 1
List. power-good fault
List.
11002625 3.3V power-good input fault FRU List:
Servicer Response: ANYPROC
List. SYSBKPL
FRU List:
PWR1918 11002640 Processor 2 VRM 1A or 1B power-good
fault
11002626 2.5V power-good input fault Servicer Response:

List. FRU List:
PWR1918
FRU List:
PWR1918 ANYPROC
11002630 Processor 1 VRM 1A or 1B power-good SYSBKPL

fault
Servicer Response:
List.
FRU List:

11002641 • 11002660
11002641 Processor 2 VRM 1A or 1B power-good 11002650 Processor 3 VRM 1A or 1B power-good

fault fault
Servicer response: Servicer Response:
list. List.
FRU List: FRU List:
PWR1918
PWR1918
ANYPROC
ANYPROC
SYSBKPL
SYSBKPL
fault
fault Servicer Response:
List. FRU List:
PWR1918
FRU List:
PWR1918 ANYPROC
ANYPROC SYSBKPL
SYSBKPL
11002643 Processor 2 1.8V VRM or processor 2 Servicer Response:

power-good fault Follow the instructions for the items listed in the FRU
List.
Servicer Response:
List. PWR1918
FRU List: SYSBKPL

ANYPROC
SYSBKPL 11002654 Processor 3 1.8V VRM or processor 3

power-good fault
11002644 Distributed converter assembly (DCA) Servicer Response:

universal asynchronous Follow the instructions for the items listed in the FRU
receive/transmitter (UART) List.
communication fault FRU List:
Servicer response: ANYPROC
SYSBKPL
FRU List:
DCA 11002660 Processor 4 VRM 1A or 1B power-good

fault
Servicer Response:
ANYPROC List.
FRU List:
SYSBKPL PWR1918
ANYPROC

11002662 • 11004600
SYSBKPL
11003114 Service processor I2C failure
Servicer Response:
fault
List.
Servicer Response:
FRU List:
I2CBUS
List.
FRU List: SYSBKPL
PWR1918
TWRCARD
ANYPROC
11003116 I2C: blower control chip
SYSBKPL
Servicer Response:
List.
Servicer Response:
FRU List:
SYSBKPL
List.
FRU List:
11003120 VRM failure
PWR1918
Servicer Response:
SYSBKPL Follow the instructions for the items listed in the FRU
List.
11002664 Processor 4 1.8V VRM or processor 4 FRU List:
power-good fault PWR1918
Servicer Response:
ANYPROC
List.
SYSBKPL
FRU List:
ANYPROC
11004201 UPS Reported, Utility Failure On
SYSBKPL Servicer Response:
information only.
11003100 Service processor I2C failure
Servicer Response:
11004202 Informational message: uninterruptible
power supply (UPS) battery low (not
List.
EPOW4)
FRU List:
Servicer Response:
I2CBUS
No action required
TWRCARD
11004203 UPS Reported, Battery Low On
11003105 Service processor I2C failure. Servicer Response:
List.
FRU List:
TWRCARD Servicer Response:
List.
FRU List:
UPSUNIT

11004601 • 11007211
TWRCARD
Servicer Response:
FRU List:
List.
PWRSPLY
FRU List:
UPSUNIT TWRCARD
TWRCARD
11007201 Ambient temperature is out of range
Servicer Response:
11005000 Primary system controller configuration
Follow the procedure for the items listed in the FRU
check failure
List.
Servicer Response:
FRU List:
AMBTEMP
FRU List:
CARDFLT
11007202 Ambient temperature is back in range
Servicer Response:
11005000 Primary system controller configuration
check failure
information only.
Servicer Response:
11007203 Ambient temperature exceeded limit
FRU List:
Servicer Response:
CARDFLT
The system will shut down in 15 minutes. Follow the
11005001 Invalid processor vital product data
FRU List:
(VPD)
AMBTEMP
Servicer Response:
11007204 The ambient temperature is back in
FRU List: range.
CARDFLT CARDFLT
Servicer Response:
CARDFLT CARDFLT information only.
11005001 Invalid processor vital product data 11007205 Ambient temperature exceeded limit
(VPD)
Servicer Response:
Servicer Response: The system will shut down in 20 seconds. Follow the
Perform action found in the FRU list. instructions for the items listed in the FRU List.
FRU List: FRU List:
CARDFLT CARDFLT AMBTEMP
CARDFLT CARDFLT
11007211 Ambient temperature is out of range
11007110 Power supply failure Servicer Response:

Ambient Temperature is above nominal for CPU
Servicer Response: performance. Follow the instructions for the items
Follow the instructions for the items listed in the FRU listed in the FRU List.
List.
FRU List:
FRU List: AMBTMP1
PWRSPLY
TWRCARD

11007212 • 11007641
AIRMOVR
11007212 Ambient temperature is back in range
TWRCARD
Servicer Response:
Ambient Temperature has returned to nominal. Follow
11007630 A fan is operating at the wrong speed.
the instructions for the items listed in the FRU List.
Servicer Response:
FRU List:
Ensure the fans, and fan tray are fully seated into the
AMBTMP2
fan connectors. Follow the instructions for the items
11007610 Fan Fault
FRU List:
Servicer Response:
The Fan is operating at the wrong speed. Ensure the AIRMOVR
fans, and fan tray, are fully seated into the fan TWRCARD
connectors. Follow the instructions for the items listed
in the FRU List.
11007631 A problem was detected with a fan
FRU List: which can be caused by a fan not being
installed.
AIRMOVR
Servicer Response:
TWRCARD
fan connectors. Install the fan if it is missing; replace it
11007611 Fan missing error if already installed. Follow the instructions for the
Servicer Response:
A problem was detected with a Fan which can be FRU List:
caused by a Fan not being installed. Ensure the fans,
and fan tray are fully seated into the fan connectors. AIRMOVR
Install Fan if missing, replace if already installed. TWRCARD
List.
11007640 A fan is operating at the wrong speed.
FRU List:
Servicer Response:
AIRMOVR
fan connectors. Follow the instructions for the items
TWRCARD
FRU List:
11007620 Fan Fault
Servicer Response: AIRMOVR
The Fan is operating at the wrong speed. Ensure the TWRCARD
fans, and fan tray are fully seated into the fan
connectors. Follow the instructions for the items listed
in the FRU List. 11007641 A problem was detected with a fan
which can be caused by a fan not being
FRU List: installed.
Servicer Response:
AIRMOVR
TWRCARD
fan connectors. Install the fan if it is missing; replace it
if already installed. Follow the instructions for the
11007621 Fan missing error items listed in the FRU list.
caused by a Fan not being installed. Ensure the fans, AIRMOVR
and fan tray are fully seated into the fan connectors. TWRCARD
Install Fan if missing, replace if already installed.
List.
FRU List:

11008400 • 11008414
11008400 No VPD Found due to Invalid Bypass 11008410 Invalid processor vital product data
(VPD)
Servicer Response:
FRU List: FRU List:
AJDG301 VPDPART
11008402 Unable to Collect VPD 11008411 Invalid processor vital product data
(VPD)
Servicer Response:
FRU List: FRU List:
VPDPART VPDPART
TWRCARD CARDFLT
11008404 Processor Unit VPD Mismatch 11008412 Invalid processor vital product data
(VPD)
Servicer Response:
FRU List: FRU List:
VPDPART VPDPART
TWRCARD CARDFLT
(VPD)
Servicer Response:
FRU List: FRU List:
VPDPART VPDPART
TWRCARD CARDFLT
(VPD)
Servicer Response:
FRU List: FRU List:
VPDPART VPDPART
TWRCARD CARDFLT
11008409 No Processor Installed 11008414 Invalid processor vital product data

(VPD)
Servicer Response:
FRU List: FRU List:
VPDPART VPDPART
TWRCARD CARDFLT

11008414 • 11008424
CARDFLT
(VPD)
11008420 No processor vital product data (VPD)
Servicer Response:
Perform action found in the FRU list. Servicer Response:
FRU List:
VPDPART FRU List:
VPDPART
CARDFLT
Servicer Response:
(VPD)
Servicer Response:
FRU List:
VPDPART
FRU List:
VPDPART CARDFLT
CARDFLT
Servicer Response:
(VPD)
FRU List:
Servicer Response:
VPDPART
FRU List: CARDFLT
VPDPART
CARDFLT
Servicer Response:
(VPD) FRU List:
VPDPART
Servicer Response:
CARDFLT
FRU List:
VPDPART
CARDFLT Servicer Response:
11008416 Invalid processor vital product data FRU List:
(VPD) VPDPART
Servicer Response:
Perform action found in the FRU list. CARDFLT
FRU List:
VPDPART 11008424 No processor vital product data (VPD)
Servicer Response:
CARDFLT Perform action found in the FRU list.
FRU List:
11008417 Invalid processor vital product data VPDPART
(VPD)
Servicer Response: CARDFLT
FRU List:
VPDPART

11008424 • 11008471
11008424 No processor vital product data (VPD) 11008452 Wrong power supply installed.
Perform action found in the FRU list. Follow the instructions for the items listed in the FRU
List.
FRU List:
VPDPART FRU List:
PWRSPLY
CARDFLT
TWRCARD
11008455 Power Supply Missing
Servicer Response:
Perform action found in the FRU list. Servicer Response:
FRU List:
List.
VPDPART
FRU List:
CARDFLT PWRSPLY
TWRCARD
Servicer Response:
11008456 Power Supply Missing
Servicer Response:
FRU List:
VPDPART
List.
CARDFLT FRU List:
PWRSPLY
TWRCARD
Servicer Response:
11008460 All PWR nodes guarded
FRU List:
Servicer Response:
VPDPART
information only.
CARDFLT
11008470 Processor vital product data (VPD)

11008450 SPCN Configuration mismatch mismatch
Follow the instructions for the items listed in the FRU Perform action found in the FRU list.
List.
FRU List:
FRU List: VPDPART
PWR1918
TWRCARD 11008471 Processor vital product data (VPD)

mismatch
11008451 SPCN Configuration mismatch Servicer Response:

Servicer Response:
List. VPDPART
FRU List: CARDFLT

PWR1918
TWRCARD

11008472 • 11008701
CARDFLT
mismatch
110084A1 Invalid Power Distribution Backplane
Servicer Response:
VPD
Servicer Response:
FRU List:
VPDPART
List.
CARDFLT FRU List:
VPDPART
TWRCARD
mismatch
Servicer Response:
110084A2 Power Distribution Backplane Mismatch
Servicer Response:
FRU List:
VPDPART
List.
CARDFLT FRU List:
VPDPART
TWRCARD
mismatch
Servicer Response:
110084A3 Invalid service processor card VPD
Servicer Response:
FRU List:
VPDPART
List.
CARDFLT FRU List:
VPDPART
TWRCARD
mismatch
Servicer Response:
110084A4 Service processor card mismatch.
Servicer Response:
FRU List:
VPDPART
List.
CARDFLT FRU List:
VPDPART
TWRCARD
mismatch
Servicer Response:
11008700 Bulk power controller (BPC) A AC loss
Servicer Response:
FRU List:
VPDPART
FRU List:
CARDFLT PWR2402
11008477 Processor vital product data (VPD) 11008701 Bulk power controller (BPC) B AC loss
mismatch
Servicer Response:
Servicer Response: Perform action found in the FRU list.
FRU List:
FRU List: PWR2402
VPDPART

11008710 • 11008717
CARDFLT
11008710 Distributed converter assembly (DCA) 1
universal asynchronous
receive/transmitter (UART) SYSBP
communication fault
Servicer Response: 11008714 Distributed converter assembly (DCA)
Perform action found in the FRU list. universal asynchronous
receive/transmitter (UART)
FRU List: communication fault
DCA
Servicer Response:
CARDFLT
FRU List:
SYSBP DCA
NODECR
11008711 Distributed converter assembly (DCA)
receive/transmitter (UART) CARDFLT
communication fault
SYSBP
Servicer Response:
FRU List: universal asynchronous
DCA receive/transmitter (UART)
communication fault
NODECR
Servicer Response:
CARDFLT
FRU List:
SYSBP DCA
NODECR
communication fault
SYSBP
Servicer Response:
communication fault
NODECR
Servicer Response:
CARDFLT
FRU List:
SYSBP DCA
NODECR
communication fault
SYSBP
Servicer Response:
communication fault
NODECR
Servicer Response:

11008718 • 1100871E

1100871B Distributed converter assembly (DCA)
communication fault
NODECR Servicer Response:
CARDFLT
FRU List:
SYSBP DCA
NODECR
universal asynchronous CARDFLT
communication fault
SYSBP
Servicer Response:
1100871C Distributed converter assembly (DCA)
communication fault
NODECR Servicer Response:
CARDFLT
FRU List:
SYSBP
DCA
NODECR
11008719 Distributed converter assembly (DCA) CARDFLT
universal asynchronous SYSBP
communication fault
1100871D Distributed converter assembly (DCA)
Servicer Response: universal asynchronous
Perform action found in the FRU list. receive/transmitter (UART)
DCA Servicer Response:
NODECR
FRU List:
CARDFLT DCA
SYSBP NODECR
CARDFLT
1100871A Distributed converter assembly (DCA)
universal asynchronous SYSBP
communication fault
1100871E Distributed converter assembly (DCA)
Servicer Response: universal asynchronous
Perform action found in the FRU list. receive/transmitter (UART)
DCA Servicer Response:
NODECR
FRU List:
CARDFLT DCA
SYSBP NODECR

1100871F • 11008734
CARDFLT
11008725 Bulk power controller (BPC) B MTMS
(machine type/model, serial number)
SYSBP mismatch
Servicer Response:
1100871F Distributed converter assembly (DCA) Perform action found in the FRU list.
receive/transmitter (UART) FRU List:
communication fault CABLEH
Servicer Response:
BPC
FRU List: CARDFLT
DCA
11008731 Bulk power controller (BPC) critical
NODECR
fault: none of the processor nodes are
powered on.
CARDFLT
Servicer Response:
SYSBP Perform action found in the FRU list.
FRU List:
11008720 Bulk power controller (BPC) A Ethernet CABLEH
communication fault
NEXTLVL
Servicer Response:
11008732 Bulk power controller (BPC) critical
FRU List: fault: there is a CEC cage ID mismatch
CABLEH due to a cabling error.
BPC Servicer Response:

CARDFLT FRU List:
CABLEH
11008721 Bulk power controller (BPC) B Ethernet
communication fault NEXTLVL
Servicer Response:
Perform action found in the FRU list. 11008733 Bulk power controller (BPC) critical
fault: no node books are present in the
FRU List: system to be powered on.
CABLEH
Servicer Response:
BPC Perform action found in the FRU list.
FRU List:
CARDFLT CABLEH
11008724 Bulk power controller (BPC) A MTMS NEXTLVL

(machine type/model, serial number)
mismatch 11008734 Bulk power controller (BPC) critical
Servicer Response: fault: service processor error log
Perform action found in the FRU list. collection failed.

CABLEH Perform action found in the FRU list.
FRU List:
BPC CABLEH
CARDFLT NEXTLVL

11008735 • 14010079

11008735 Service processor fault; no bulk power
controller (BPC) IP addresses FRU List:
BPC
Servicer Response:
11008741 Bulk power controller (BPC) B fault;
FRU List:
failed to reach standby
CARDFLT
Servicer Response:
11008740 Bulk power controller (BPC) A fault;
failed to reach standby FRU List:
BPC
Servicer Response:
(1401) Bulk power subsystem reference codes

The bulk power subsystem reference codes are issued from the 24-inch power subsystem and are meant
to be serviced through the Service focal point application on the Hardware Management Console (HMC).
This list of (1401) bulk power subsystem reference codes is included here for informational use only.
Note: Serviceable actions for the following SRCs require that you use the Service focal point application
on the HMC to access more specific information, including isolation procdures, MAPs, and instruction on
how to remove and replace parts.
MSAA-3
14010058 Water moving device number 1 is
defective.
14010063 Air Moving Device number four is
FRU List:
defective.
MDAW-1
FRU List:
MSAW-1 MDAA-4
MSAA-4
14010059 Water moving device number 2 is
defective.
14010072 The ambient room temperature is out of
FRU List:
specification (too hot). The sensors are
MDAW-2
located in the EPO panel and
read/converted by the BPC.
MSAW-2
14010073 The ambient room temperature is out of

14010060 Air Moving Device number one is
specification (too cold). The sensors are
defective.
located in the EPO panel and
FRU List: read/converted by the BPC.
MDAA-1
14010078 Logic on a PU book has reached a
MSAA-1 warning level. Next level of support
should be notified of a potential
14010061 Air Moving Device number two is problem.
defective.
FRU List: 14010079 All DCAs have detected a critical logic
MDAA-2 over temperature in the called PU
enclosure.
MSAA-2 FRU List:
ANY-NODE
14010062 Air Moving Device number three is
defective. MSAA-4
FRU List:
MDAA-3

1401007A • 14010084
BPR-2A
1401007A A fault has been detected on MCM1 in
the processor node indicated in failure
information. BPR-3A
Servicer Response: CBL-PWRC-BPE-A1-PWR

See the power fault reason code for additional
information and contact your next level of support. BPC-A
FRU List:
MCM1 BPE-BOARD-A
1401007B A fault has been detected on MCM2 in 14010082 The input power to BPA B has been lost
the processor node indicated in failure or partially lost.
information. FRU List:
Servicer Response: BPR-1B
information and contact your next level of support. BPR-2B
FRU List:
BPR-3B
MCM2
CBL-PWRC-BPE-B1-PWR
1401007C A fault has been detected on MCM3 in
the processor node indicated in failure BPC-B
information.
Servicer Response: BPE-BOARD-B
information and contact your next level of support. 14010083 Input power to BPA A has been lost or
FRU List: partially lost.
MCM3 FRU List:
BPR-4A
1401007D LGA shorts test has failed.
BPR-5A
FRU List:
MCM1 BPR-6A
MCM2 CBL-PWRC-BPE-A2-PWR
ANY-NODE BPC-A
1401007F The LGA shorts test has failed. BPE-BOARD-A
FRU List:
MCM1 14010084 Input power to BPA A has been lost or
partially lost.
MCM2 FRU List:
BPR-4B
ANY-NODE
BPR-5B
1401007E There is a problem with sensed and
passed configuration of the MCMs that BPR-6B
are installed in the system.
CBL-PWRC-BPE-B2-PWR
14010081 Input power to BPA A has been lost or
BPC-B
partially lost.
FRU List: BPE-BOARD-B
BPR-1A

14010085 • 14010210
14010085 The thermal sensor(s) on a processor 14010112 The voltage on the voltage level 11 has
node has indicated a thermal problem, reached the warning undervoltage limit
and one or more DCAs has shut down. for the specified cage or drawer.
FRU List:
NEXTLVL 14010113 The voltage on the voltage level 13 has
reached the warning undervoltage limit
for the specified cage or drawer.
14010101 The voltage on voltage level 1 has
reached the warning undervoltage limit
for the specified cage or drawer. 14010135 There has been an internal bulk power
software error.
reached the warning undervoltage limit 14010201 The voltage on voltage level 1 has
for the specified cage or drawer. reached the warning over voltage limit
14010110 The voltage on the voltage level 10 has
14010111 The voltage on the voltage level 11 has

14010211 • 14010401
14010211 The voltage on voltage level 11 has 14010307 An over current condition has been
reached the warning over voltage limit detected for voltage level 7 for the
for the specified cage or drawer. specified cage or drawer.
FRU List:
14010212 The voltage on voltage level 12 has FRULEVEL7
reached the warning over voltage limit
14010308 An over current condition has been
detected for voltage level 8 for the
14010213 The voltage on voltage level 13 has specified cage or drawer.
reached the warning over voltage limit
FRU List:
FRULEVEL8

detected on voltage level 1 for the
specified cage or drawer.
FRU List:
FRU List:
FRULEVEL1
FRULEVEL9

FRU List:
FRU List:
FRULEVEL2
FRULEVEL10

FRU List:
FRU List:
FRULEVEL3
FRULEVEL11

FRU List:
FRU List:
FRULEVEL4
FRULEVEL12

FRU List:
FRU List:
FRULEVEL5
FRULEVEL13

14010401 An over voltage condition has been
FRU List:
FRU List:
FRULEVEL61
FRULEVEL1

14010402 • 14011307
14010402 An over voltage condition has been 14010410 An over voltage condition has been
detected for voltage level 2 for the detected for voltage level 10 for the
specified cage or drawer. specified cage or drawer.
FRU List: FRU List:
FRULEVEL2 FRULEVEL10
FRU List: FRU List:
FRULEVEL3 FRULEVEL12
FRU List:
FRULEVEL4 14010413 An over voltage condition has been
detected for voltage level 5 for the FRU List:
specified cage or drawer. FRULEVEL13
FRU List:
FRULEVEL5 14011081 The VPD in CEC main storage can not
be accessed or has a problem that is
preventing the CEC from powering on.
detected for voltage level 6 for the FRU List:
specified cage or drawer. FRUVPDMEMORY
FRU List:
FRULEVEL6 14011082 VPD resolution failure in the cage or
drawer.
14010407 An over voltage condition has been FRU List:
detected for voltage level 7 for the FRUVPDBUS
FRU List: 14011301 The DASD backplane is defective.
FRULEVEL7
14011302 The IO planar is defective.
14011304 This is a defective DASD on Backplane
one.
FRU List:
FRULEVEL8
two.
three.
FRU List:
FRULEVEL9
four.

14011308 • 140121AC
14011308 This is a switch riser card. 140120C1 The UEPO switch on the BPC A-side is
defective or in the BYPASS position.
Switch to the NORMAL position.
14011309 This is a switch PLANAR card.
FRU List:
BPC-A
14012051 DCA number one is defective.
FRU List:
140120C2 The BPC on the A-side has detected an
IO_DCA-01
open UEPO loop.
FRU List:
14012052 DCA #2 is defective.
EPO-SWITCH
Servicer Response:
Informational only; no action is required. BPC-A
FRU list:
BPR-1A
IO_DCA-02
BPR-2A
14012054 The bulk power fan is defective in
BPA-A. BPR-3A
FRU List:
BPF-A CBL-BPCA-EPO
BPC-A BPE-BOARD-A
14012055 The bulk power fan is defective in 14012152 DCA number two is defective.
BPA-B. FRU List:
FRU List: IO_DCA-02
BPF-B
1401218A A communication fault between BPC A
BPC-B and the load on port J08 (A) has been
detected.
14012069 All DCAs reported ’No airflow in cage’. FRU List:
Make sure that there are no blocked or BPCA-PORT-08-A
dirty air inlet or filters. Verify that all
unused logic positions are filled with
filler books and that all ’circulation 1401219A A communication fault between BPC A
flaps’ inside affected Air Moving and the load on port J09 (A) has been
Enclosure are not blocked. detected.
FRU List:
140120B9 The EPO panel or the cable between BPCA-PORT-09-A
both BPCs and EPO panel is defective.
FRU List: 140121AB A communication fault between BPC A
EPO-SWITCH and the load on port J10 (B) has been
detected.
CBL-BPCA-EPO FRU List:
BPCA-PORT-10-B
CBL-BPCB-EPO
140121AC A communication fault between BPC A

BPC-A
and the load on port J10 (C) has been
detected.
BPC-B
FRU List:
BPCA-PORT-10-C

140121BB • 1401228A
140121BB A communication fault between BPC A 1401224A A communication fault between the
and the load on port J11 (B) has been BPD 1A and the load on port J04 (A) has
detected. been detected.
FRU List: FRU List:
BPCA-PORT-11-B BPD1A-PORT-04-A
140121BC A communication fault between BPC A 14012251 DCA number one is defective.
and the load on port J11 (C) has been
FRU List:
detected.
P2_CEC_DCA-01
FRU List:
BPCA-PORT-11-C
14012252 DCA number two is defective.
FRU List:
140121C1 The UEPO switch on the BPC B-side is
P2_CEC_DCA-02
defective or in the BYPASS posistion.
Switch to the NORMAL posistion.
1401225A A communication fault between the
FRU List:
BPD 1A and the load on port J05 (A) has
BPC-B
been detected.
FRU List:
140121C2 The BPC on the B-side has detected an
BPD1A-PORT-05-A
open UEPO loop.
FRU List:
EPO-SWITCH
been detected.
BPC-B
FRU List:
BPR-1B BPD1A-PORT-06-A
BPR-2B 1401227A A communication fault between the

BPR-3B been detected.
CBL-BPCB-EPO FRU List:

BPD1A-PORT-07-A
BPE-BOARD-B
1401227B A communication fault between the
1401221A A communication fault between the BPD 1A and the load on port J07 (B) has
BPD 1A and the load on port J01 (A) has been detected.
been detected. FRU List:
FRU List: BPD1A-PORT-07-B
BPD1A-PORT-01-A
1401227C A communication fault between the
1401222A A communication fault between the BPD 1A and the load on port J07 (C) has
FRU List: BPD1A-PORT-07-C
BPD1A-PORT-02-A
1401223A A communication fault between the BPD 1A and the load on port J08 (A) has
FRU List: BPD1A-PORT-08-A
BPD1A-PORT-03-A

1401228B • 1401231A
1401228B A communication fault between the 14012301 Water cooling system number 1 has
BPD 1A and the load on port J08 (B) has failed to cool adequately.
been detected.
Servicer Response:
FRU List: Informational only; no action is required.
BPD1A-PORT-08-B
14012302 Water cooling system number 2 has
1401228C A communication fault between the failed to cool adequately.
BPD 1A and the load on port J08 (C) has
Servicer Response:
been detected.
Informational only; no action is required.
FRU List:
BPD1A-PORT-08-C
14012303 A problem with the water supply has
been detected on water cooling system
1401229A A communication fault between the number 1.
Servicer Response:
been detected.
FRU List:
BPD1A-PORT-09-A
14012304 A problem with the water supply has
been detected on water cooling system
1401229B A communication fault between the number 1.
BPD 1A and the load on port J09 (B) has
Servicer Response:
been detected.
FRU List:
BPD1A-PORT-09-B
14012305 A leak has been detected on water
cooling system number 1.
Servicer Response:
been detected.
FRU List:
14012306 A leak has been detected on water
BPD1A-PORT-09-C
cooling system number 2.
Servicer Response:
140122AA A communication fault between the
been detected.
14012307 A valve problem has been detected on
FRU List:
water cooling system number 1.
BPD1A-PORT-10-A
Servicer Response:
140122AB A communication fault between the
been detected. 14012308 A valve problem has been detected on
water cooling system number 2.
FRU List:
BPD1A-PORT-10-B Servicer Response:
140122AC A communication fault between the
BPD 1A and the load on port J10 (C) has 1401231A A communication fault between the
been detected. BPD 2A and the load on port J01 (A) has
been detected.
FRU List:
BPD1A-PORT-10-C FRU List:
BPD2A-PORT-01-A

1401232A • 140123AA
1401232A A communication fault between the 1401237C A communication fault between the
BPD 2A and the load on port J02 (A) has BPD 2A and the load on port J07 (C) has
been detected. been detected.
FRU List: FRU List:
BPD2A-PORT-02-A BPD2A-PORT-07-C
1401233A A communication fault between the 1401238A A communication fault between the
BPD 2A and the load on port J03 (A) has BPD 2A and the load on port J08 (A) has
FRU List: FRU List:
BPD2A-PORT-03-A BPD2A-PORT-08-A
1401234A A communication fault between the 1401238B A communication fault between the
BPD 2A and the load on port J04 (A) has BPD 2A and the load on port J08 (B) has
FRU List: FRU List:
BPD2A-PORT-04-A BPD2A-PORT-08-B
14012351 DCA number one is defective. 1401238C A communication fault between the
FRU List:
been detected.
P3_CEC_DCA-01
FRU List:
BPD2A-PORT-08-C
FRU List:
P3_CEC_DCA-02
been detected.
FRU List:
BPD2A-PORT-09-A
been detected.
FRU List:
BPD2A-PORT-05-A
been detected.
FRU List:
BPD2A-PORT-09-B
been detected.
FRU List:
BPD2A-PORT-06-A
been detected.
FRU List:
BPD2A-PORT-09-C
been detected.
FRU List:
140123AA A communication fault between the
BPD2A-PORT-07-A
been detected.
FRU List:
BPD2A-PORT-10-A
been detected.
FRU List:
BPD2A-PORT-07-B

140123AB • 14012A01
140123AB A communication fault between the 14012552 DCA number two is defective.
FRU List:
been detected.
P5_CEC_DCA-02
FRU List:
BPD2A-PORT-10-B
FRU List:
140123AC A communication fault between the
P6_CEC_DCA-01
been detected.
FRU List:
BPD2A-PORT-10-C FRU List:
P6_CEC_DCA-02
BPD 3A and the load on port J01 (A) has 14012751 DCA number one is defective.
been detected.
FRU List:
FRU List: P7_CEC_DCA-01
BPD3A-PORT-01-A
BPD 3A and the load on port J02 (A) has FRU List:
been detected. P7_CEC_DCA-02
FRU List:
BPD3A-PORT-02-A 14012851 DCA number one is defective.
FRU List:
1401243A A communication fault between the P8_CEC_DCA-01
been detected. 14012852 DCA number two is defective.
FRU List: FRU List:
BPD3A-PORT-03-A P8_CEC_DCA-02
1401244A A communication fault between the 14012951 DCA number one is defective.
P9_CEC_DCA-01
FRU List:
BPD3A-PORT-04-A
14012451 DCA number one is defective. FRU List:

P9_CEC_DCA-02
FRU List:
P4_CEC_DCA-01
14012A01 A communication fault between
(BPA-A) BPC and (BPA-B) BPC.
FRU List:
FRU List: BPC-B
P4_CEC_DCA-02
CBL-NET-BPCA-BPCB
BPC-A
FRU List:
P5_CEC_DCA-01

14012A02 • 14012A10
BPE-BOARD-A
14012A02 A communication fault between the
BPC (BPA-A) and BPD 1A has been
detected. 14012A08 Communication error btween BPC A
and BPR 4A.
FRU List:
BPD-1A FRU List:
BPR-4A
BPC-A
BPC-A
BPE-BOARD-A
BPE-BOARD-A
14012A03 A communication fault between the
BPC (BPA-A) and BPD 2A has been 14012A09 Communication error btween BPC A
detected. and BPR 5A.
FRU List: FRU List:
BPD-2A BPR-5A
BPC-A BPC-A
BPE-BOARD-A BPE-BOARD-A
14012A04 A communication fault between the 14012A0A Communication error btween BPC A
BPC (BPA-A) and BPD 3A has been and BPR 6A.
detected.
FRU List:
FRU List: BPR-6A
BPD-3A
BPC-A
BPC-A
BPE-BOARD-A
BPE-BOARD-A
14012A0B Communication error btween BPC A
14012A05 Communication error btween BPC A and BPH A.
and BPR 1A.
FRU List:
FRU List: BPH-A
BPR-1A
BPC-A
BPC-A
BPE-BOARD-A
BPE-BOARD-A
14012A10 BPA-A has reported an over-current on
14012A06 Communication error btween BPC A the 350VDC bulk.
and BPR 2A.
FRU List:
FRU List: BPR-1A
BPR-2A
BPD-1A
BPC-A
BPC-A
BPE-BOARD-A
BPD-2A
14012A07 Communication error btween BPC A
and BPR 3A. BPR-2A
FRU List: BPR-3A

BPR-3A
BPE-BOARD-A
BPC-A

14012A11 • 14012A16
14012A11 BPR-1A has reported an over-current on 14012A14 BPR-4A has reported an over-current on
the 350VDC bulk. the 350VDC bulk.
FRU List: FRU List:
BPR-1A BPR-4A
BPD-1A BPD-1A
BPC-A BPC-A
BPD-2A BPD-2A
BPR-2A BPR-5A
BPR-3A BPR-6A
FRU List: FRU List:
BPR-2A BPR-5A
BPD-1A BPD-1A
BPC-A BPC-A
BPD-2A BPD-2A
BPR-1A BPR-4A
BPR-3A BPR-6A
FRU List: FRU List:
BPR-3A BPR-6A
BPD-1A BPD-1A
BPC-A BPC-A
BPD-2A BPD-2A
BPR-1A BPR-4A
BPR-2A BPR-5A

14012A20 • 14012A33
14012A20 A BPA has reported ’No airflow in cage’. 14012A26 BPR-6A located in BPA-A has reported
Make sure that there are no blocked or an Over Temperature. Make sure that
dirty air inlet or filters. Verify that all the Air inlets are not blocked / filler
unused logic positions are filled with books installed in empty locations and
filler books and that the BPF on the no heat source is located near the BPR
A-side has a cover over it / BPF on ASM.
B-side does not.
FRU List:
BPR-6A
14012A21 BPR-1A located in BPA-A has reported
an Over Temperature. Make sure that
14012A31 BPA-A side detects that IBF-1A has
the Air inlets are not blocked / filler
dropped below a usable level. The
books installed in empty locations and
system may power off soon. The IBF
no heat source is located near the BPR
will be charged after power is restored.
ASM.
(IBF is connected to BPA-A BPR-1A)
FRU List:
FRU List:
BPR-1A
IBF-1A
14012A22 BPR-2A located in BPA-A has reported BPR-1A

the Air inlets are not blocked / filler BPC-A
no heat source is located near the BPR BPE-BOARD-A
ASM.
FRU List: 14012A32 BPA-A side detects that IBF-2A has
BPR-2A dropped below a usable level. The
14012A23 BPR-3A located in BPA-A has reported will be charged after power is restored.
an Over Temperature. Make sure that (IBF is connected to BPA-A BPR-2A)
the Air inlets are not blocked / filler FRU List:
books installed in empty locations and IBF-2A
ASM. BPR-2A
FRU List:
BPR-3A BPC-A
BPE-BOARD-A
the Air inlets are not blocked / filler 14012A33 BPA-A side detects that IBF-3A has
books installed in empty locations and dropped below a usable level. The
no heat source is located near the BPR system may power off soon. The IBF
ASM. will be charged after power is restored.
FRU List:
BPR-4A FRU List:
IBF-3A
BPR-3A
books installed in empty locations and BPC-A
ASM. BPE-BOARD-A
FRU List:
BPR-5A

14012A34 • 14012A52
14012A34 BPA-A side detects that IBF-4A has 14012A43 BPA-A side detects that IBF-3A has been
dropped below a usable level. The charged to normal capcity. The IBF is
system may power off soon. The IBF available to again to provide power.
will be charged after power is restored. (IBF is connected to BPA-A BPR-3A)
(IBF is connected to BPA-A BPR-4A)a
FRU List:
FRU List: IBF-3A
IBF-4A
14012A44 BPA-A side detects that IBF-4A has been
BPR-4A
charged to normal capcity. The IBF is
available to again to provide power.
BPC-A (IBF is connected to BPA-A BPR-4A)
BPE-BOARD-A FRU List:

IBF-4A

dropped below a usable level. The 14012A45 BPA-A side detects that IBF-5A has been
system may power off soon. The IBF charged to normal capcity. The IBF is
will be charged after power is restored. available to again to provide power.
(IBF is connected to BPA-A BPR-5A) (IBF is connected to BPA-A BPR-5A)
FRU List: FRU List:

IBF-5A IBF-5A
BPR-5A 14012A46 BPA-A side detects that IBF-6A has been

BPC-A available to again to provide power.
BPE-BOARD-A
FRU List:
IBF-6A
system may power off soon. The IBF 14012A51 BPC-A side detects that IBF-1A is
will be charged after power is restored. disconnected. (IBF is connected to
(IBF is connected to BPA-A BPR-6A) BPA-A BPR-1A)
FRU List: FRU List:

IBF-6A BPR-1A
BPR-6A IBF-1A
BPC-A CBL-IBF1A
BPE-BOARD-A BPC-A
BPE-BOARD-A
14012A41 BPA-A side detects that IBF-1A has been
available to again to provide power. 14012A52 BPC-A side detects that IBF-2A is
(IBF is connected to BPA-A BPR-1A) disconnected. (IBF is connected to
BPA-A BPR-2A)
FRU List:
IBF-1A FRU List:
BPR-2A
14012A42 BPA-A side detects that IBF-2A has been IBF-2A

available to again to provide power. CBL-IBF2A
FRU List: BPC-A
IBF-2A

14012A53 • 14012B04
14012A53 BPC-A side detects that IBF-2A is 14012A85 The B-side BPC has detected that the
disconnected. (IBF is connected to cross feed from the A-side has failed.
BPA-A BPR-2A)
FRU List:
FRU List: BPCA-PORT-07-A
BPR-3A
BPD-1A
IBF-3A
BPC-A
CBL-IBF3A
BPD-2A
BPC-A
BPR-1A
BPE-BOARD-A
BPR-2A
14012A54 BPC-A side detects that IBF-4A is
disconnected. (IBF is connected to BPE-BOARD-A
BPA-A BPR-4A)
FRU List: 14012B01 A communication fault between (BPA-B)
BPR-4A BPC and (BPA-A) BPC.
FRU List:
IBF-4A BPC-A
CBL-IBF4A CBL-NET-BPCA-BPCB
BPC-A BPC-B
BPE-BOARD-A
14012B02 A communication fault between the
BPC (BPA-B) and BPD 1B has been
14012A55 BPC-A side detects that IBF-5A is detected.
disconnected. (IBF is connected to
FRU List:
BPA-A BPR-5A)
BPD-1B
FRU List:
BPR-5A BPC-B
IBF-5A BPE-BOARD-B
CBL-IBF5A
BPC-A
detected.
BPE-BOARD-A FRU List:
BPD-2B
BPC-B
disconnected. (IBF is connected to
BPA-A BPR-6A)
BPE-BOARD-B
FRU List:
BPR-6A
IBF-6A
detected.
CBL-IBF6A FRU List:
BPD-3B
BPC-A

14012B05 • 14012B12
BPC-B BPC-B
BPE-BOARD-B BPE-BOARD-B
14012B05 Communication error btween BPC B 14012B0B Communication error btween BPC B
and BPR 1B. and BPH B.
FRU List: FRU List:
BPR-1B BPH-B
BPC-B BPC-B
BPE-BOARD-B BPE-BOARD-B
14012B06 Communication error btween BPC B 14012B10 BPA-A has reported an over-current on
and BPR 2B. the 350VDC bulk.
FRU List: FRU List:
BPR-2B BPR-1A
BPC-B BPD-1A
BPE-BOARD-B BPC-A
BPD-2A
14012B07 Communication error btween BPC B
and BPR 3B.
BPR-2A
FRU List:
BPR-3B BPR-3A
BPC-B BPE-BOARD-A
BPE-BOARD-B
14012B11 BPR-1B has reported an over-current on
the 350VDC bulk.
14012B08 Communication error btween BPC B
and BPR 4B. FRU List:
BPR-1B
FRU List:
BPR-4B BPD-1B
BPC-B BPC-B
BPE-BOARD-B BPD-2B
14012B09 Communication error btween BPC B BPR-2B

and BPR 5B.
BPR-3B
FRU List:
BPR-5B BPE-BOARD-B
BPC-B
BPE-BOARD-B the 350VDC bulk.
FRU List:
14012B0A Communication error btween BPC B BPR-2B
and BPR 6B.
BPD-1B
FRU List:
BPR-6B BPC-B

14012B13 • 14012B23
BPD-2B BPE-BOARD-B
BPR-1B
the 350VDC bulk.
BPR-3B
FRU List:
BPE-BOARD-B BPR-6B
BPD-1B
the 350VDC bulk.
BPC-B
FRU List:
BPR-3B BPD-2B
BPD-1B BPR-4B
BPC-B BPR-5B
BPD-2B BPE-BOARD-B
BPR-1B
14012B20 A BPA has reported No airflow in cage.
Make sure that there are no blocked or
BPR-2B dirty air inlet or filters. Verify that all
unused logic positions are filled with
BPE-BOARD-B filler books and that the BPF on the
A-side has a cover over it / BPF on
14012B14 BPR-4A has reported an over-current on B-side does not.
the 350VDC bulk.
FRU List: 14012B21 BPR-1B located in BPA-B has reported
BPR-4B an Over Temperature. Make sure that
BPD-1B books installed in empty locations and
ASM.
BPC-B
FRU List:
BPD-2B BPR-1B
BPR-5B
14012B22 BPR-2B located in BPA-B has reported
BPR-6B the Air inlets are not blocked / filler
BPE-BOARD-B no heat source is located near the BPR
ASM.
14012B15 BPR-5B has reported an over-current on FRU List:
the 350VDC bulk. BPR-2B
FRU List:
BPR-5B 14012B23 BPR-3B located in BPA-B has reported
BPD-1B the Air inlets are not blocked / filler
BPC-B no heat source is located near the BPR
ASM.
BPD-2B
FRU List:
BPR-3B
BPR-4B
BPR-6B

14012B24 • 14012B36
14012B24 BPR-4B located in BPA-B has reported 14012B33 BPA-B side detects that IBF-3B has
an Over Temperature. Make sure that dropped below a usable level. The
the Air inlets are not blocked / filler system may power off soon. The IBF
books installed in empty locations and will be charged after power is restored.
no heat source is located near the BPR (IBF is connected to BPA-B BPR-3B)
ASM.
FRU List:
FRU List: IBF-3B
BPR-4B
BPR-3B
14012B25 BPR-5B located in BPA-B has reported
an Over Temperature. Make sure that BPC-B
books installed in empty locations and BPE-BOARD-B
ASM. 14012B34 BPA-A side detects that IBF-4B has
FRU List: dropped below a usable level. The
BPR-5B system may power off soon. The IBF
14012B26 BPR-6B located in BPA-A has reported
an Over Temperature. Make sure that FRU List:
the Air inlets are not blocked / filler IBF-4B
no heat source is located near the BPR BPR-4B
ASM.
BPC-B
FRU List:
BPR-6B
BPE-BOARD-B
14012B31 BPA-B side detects that IBF-1B has

(IBF is connected to BPA-B BPR-1B)
FRU List:
FRU List:
IBF-1B
IBF-5B
BPR-1B
BPR-5B
BPC-B
BPC-B
BPE-BOARD-B
BPE-BOARD-B

FRU List:
FRU List:
IBF-2B
IBF-6B
BPR-2B
BPR-6B
BPC-B
BPC-B
BPE-BOARD-B
BPE-BOARD-B

14012B41 • 14012B55
BPE-BOARD-B
14012B41 BPA-B side detects that IBF-1B has been
available to again to provide power. 14012B52 BPC-B side detects that IBF-2B is
(IBF is connected to BPA-B BPR-1B) disconnected. (IBF is connected to
BPA-B BPR-2B)
FRU List:
IBF-1B FRU List:
BPR-2B
charged to normal capcity. The IBF is IBF-2B
(IBF is connected to BPA-B BPR-2B) CBL-IBF2B
FRU List: BPC-B

IBF-2B
BPE-BOARD-B
charged to normal capcity. The IBF is 14012B53 BPC-B side detects that IBF-3B is
available to again to provide power. disconnected. (IBF is connected to
(IBF is connected to BPA-B BPR-3B) BPA-B BPR-3B)
FRU List: FRU List:
IBF-3B BPR-3B
14012B44 BPA-B side detects that IBF-4B has been IBF-3B

available to again to provide power. CBL-IBF3B
BPC-B
FRU List:
IBF-4B
BPE-BOARD-B

charged to normal capcity. The IBF is 14012B54 BPC-B side detects that IBF-4B is
available to again to provide power. disconnected. (IBF is connected to
(IBF is connected to BPA-B BPR-5B) BPA-B BPR-4B)
FRU List: FRU List:

IBF-5B BPR-4B
IBF-4B
charged to normal capcity. The IBF is CBL-IBF4B
(IBF is connected to BPA-B BPR-5B) BPC-B
FRU List:
IBF-6B BPE-BOARD-B
14012B51 BPC-B side detects that IBF-1B is 14012B55 BPC-B side detects that IBF-5B is
disconnected. (IBF is connected to disconnected. (IBF is connected to
BPA-B BPR-1B) BPA-B BPR-5B)
FRU List: FRU List:

BPR-1B BPR-5B
IBF-1B IBF-5B
CBL-IBF1B CBL-IBF5B
BPC-B BPC-B

14012B56 • 1401322A
BPE-BOARD-B
14013097 BPC A side detects cabling order to a
MDA different than to the other MDAs.
14012B56 BPC-B side detects that IBF-6B is (This BPA sides view). Check and
disconnected. (IBF is connected to correct cable plugging.
BPA-B BPR-6B)
FRU List: 1401318A A communication fault between BPC B
BPR-6B and the load on port J08 (A) has been
detected.
IBF-6B FRU List:
BPCB-PORT-08-A
CBL-IBF6B
BPC-B 1401319A A communication fault between BPC B

and the load on port J09 (A) has been
BPE-BOARD-B detected.
FRU List:
14012B85 The A-side BPC has detected that the BPCB-PORT-09-A
cross feed from the B-side has failed.
140131AB A communication fault between BPC B
14012C51 DCA number one is defective. and the load on port J10 (B) has been
detected.
FRU List:
IH_DCA-01 FRU List:
BPCB-PORT-10-B
14013000 BPC A side has detected unmatched

FRUs in the same CageID. Check P/Ns 140131AC A communication fault between BPC B
and codelevel of the Power FRUs in the and the load on port J10 (C) has been
cage. detected.
FRU List:
14013005 BPC A side has detected miscabling to BPCB-PORT-10-C
DCA port. Correct cabling error.
140131BB A communication fault between BPC B
14013006 BPC A side detects cabling order to a and the load on port J11 (B) has been
DCA different than to the other DCAs. detected.
(This BPA sides view). Check and FRU List:
correct cable plugging. BPCB-PORT-11-B
14013007 BPC A side detects cabling order to a 140131BC A communication fault between BPC B
MDA different than to the other MDAs. and the load on port J11 (C) has been
(This BPA sides view). Check and detected.
correct cable plugging.
FRU List:
BPCB-PORT-11-C
14013090 BPC B side has detected unmatched
FRUs in the same Cage ID. Check P/Ns
and code level of the Power FRUs in the 1401321A A communication fault between the
cage. BPD 1B and the load on port J01 has
been detected (A).
14013095 BPC B side has detected miscabling to FRU List:

DCA port. Correct cabling error. BPD1B-PORT-01-A
14013096 BPC B side detects cabling order to a 1401322A A communication fault between the
DCA different than to the other DCAs. BPD 1B and the load on port J02 has
(This BPA sides view). Check and been detected (A).
correct cable plugging. FRU List:
BPD1B-PORT-02-A

1401323A • 140132AC
BPD 1B and the load on port J03 has BPD 1B and the load on port J08 (B) has
been detected (A). been detected.
FRU List: FRU List:
BPD1B-PORT-03-A BPD1B-PORT-08-B
BPD 1B and the load on port J04 has BPD 1B and the load on port J08 (C) has
been detected (A). been detected.
FRU List: FRU List:
BPD1B-PORT-04-A BPD1B-PORT-08-C
BPD 1B and the load on port J05 (A) has BPD 1B and the load on port J09 (A) has
FRU List: FRU List:
BPD1B-PORT-05-A BPD1B-PORT-09-A
BPD 1B and the load on port J06 (A) has BPD 1B and the load on port J09 (B) has
FRU List: FRU List:
BPD 1B and the load on port J07 (A) has BPD 1B and the load on port J09 (C) has
FRU List: FRU List:
1401327B A communication fault between the 140132AA A communication fault between the
BPD 1B and the load on port J07 (B) has BPD 1B and the load on port J10 (A) has
FRU List: FRU List:
BPD1B-PORT-07-B BPD1B-PORT-10-A
1401327C A communication fault between the 140132AB A communication fault between the
BPD 1B and the load on port J07 (C) has BPD 1B and the load on port J10 (B) has
FRU List: FRU List:
BPD1B-PORT-07-C BPD1B-PORT-10-B
1401328A A communication fault between the 140132AC A communication fault between the
FRU List: FRU List:

1401331A • 140133AB
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
1401334a A communication fault between the 1401338C A communication fault between the
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
1401337A A communication fault between the 140133AA A communication fault between the
FRU List: FRU List:
1401337B A communication fault between the 140133AB A communication fault between the
BPD 2B and the load on port J07 (B) has BPD 2B and the load on port J10 (B) has
FRU List: FRU List:
BPD2B-PORT-07-B BPD2B-PORT-10-B

140133AC • 140151BC
140133AC A communication fault between the 14014006 The firmware level on BPC A does not
BPD 2B and the load on port J10 (C) has match the firmware level on BPC B.
been detected.
FRU List:
FRU List: NEXTLVL
BPD2B-PORT-10-C
14014007 A ″power redundancy″ command was
1401341A A communication fault between the run, which produced this log entry. This
BPD 3B and the load on port J01 (A) has does not indicate a failure. The error log
been detected. entry contains information that product
engineering will use to investigate FRU
FRU List:
redundancy problems.
BPD3B-PORT-01-A
Servicer Response:
BPD 3B and the load on port J02 (A) has
been detected. 1401518A An over current has been detected on
350V between BPC A and the load on
FRU List:
its port J08 (A).
BPD3B-PORT-02-A
FRU List:
BPCA-PORT-08-A
been detected. 1401519A An over current has been detected on
FRU List:
its port J09 (A).
BPD3B-PORT-03-A
FRU List:
BPCA-PORT-09-A
been detected. 140151AB An over current has been detected on
FRU List:
its port J10 (B).
BPD3B-PORT-04-A
FRU List:
BPCA-PORT-10-B
14014001 The Auto-Code-Download (ACDL) of
the power subsystem encountered an
error. Contact next level of support for 140151AC An over current has been detected on
assistance. 350V between BPC A and the load on
its port J10 C.
14014002 The frame MTMS was not resolved by FRU List:
HMC. Contact next level of support for BPCA-PORT-10-C
assistance.
140151BB An over current has been detected on
14014003 The BPC has found duplicate Mailbox 350V between BPC A and the load on
IP addresses on Network A. Contact its port J11 (B).
next level of support for assistance.
FRU List:
BPCA-PORT-11-B
14014004 The BPC has found duplicate Mailbox
IP addresses on Network B. Contact
140151BC An over current has been detected on
its port J11 (C).
14014005 A DHCP address was not assigned on
FRU List:
Network A. Contact next level of
BPCA-PORT-11-C
support for assistance.

1401521A • 140152AA
1401521A An over current has been detected on 1401527C An over current has been detected on
350V between BPD 1A and the load on 350V between BPD 1A and the load on
its port J01 (A). its port J07 (C).
FRU List: FRU List:
1401522A An over current has been detected on 1401528A An over current has been detected on
its port J02 (A). its port J08 (A).
FRU List: FRU List:
1401523A An over current has been detected on 1401528B An over current has been detected on
its port J03 (A). its port J08 (B).
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
1401527B An over current has been detected on 140152AA An over current has been detected on
its port J07 (B). its port J10 (A).
FRU List: FRU List:
BPD1A-PORT-07-B BPD1A-PORT-10-A

140152AB • 1401539B
140152AB An over current has been detected on 1401537A An over current has been detected on
FRU List: FRU List:
BPD1A-PORT-10-B BPD2A-PORT-07-A
140152AC An over current has been detected on 1401537B An over current has been detected on
its port J10 (C). its port J07 (B).
FRU List: FRU List:
BPD1A-PORT-10-C BPD2A-PORT-07-B
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:

1401539C • 1401622A
1401539C An over current has been detected on 1401618A An over current has been detected on
350V between BPD 2A and the load on 350V between BPC B and the load on its
its port J09 (C). port J08 (A).
FRU List: FRU List:
BPD2A-PORT-09-C BPCB-PORT-08-A
140153AA An over current has been detected on 1401619A An over current has been detected on
its port J10 (A). port J09 (A).
FRU List: FRU List:
BPD2A-PORT-10-A BPCB-PORT-09-A
140153AB An over current has been detected on 140161AB An over current has been detected on
its port J10 (B). port J10 (B).
FRU List: FRU List:
BPD2A-PORT-10-B BPCB-PORT-10-B
140153AC An over current has been detected on 140161AC An over current has been detected on
its port J10 (C). port J10 (C).
FRU List: FRU List:
BPD2A-PORT-10-C BPCB-PORT-10-B
1401541A An over current has been detected on 140161BB An over current has been detected on
its port J01 (A). port J11 (B).
FRU List: FRU List:
BPD3A-PORT-01-A BPCB-PORT-11-B
1401542A An over current has been detected on 140161BC An over current has been detected on
its port J02 (A). port J11 (C).
FRU List: FRU List:
BPD3A-PORT-02-A BPCB-PORT-11-C
350V between BPD 3A and the load on 350V between BPD 1B and the load on
FRU List: FRU List:
BPD3A-PORT-03-A BPD1B-PORT-01-A
350V between BPD 2A and the load on 350V between BPD 1B and the load on
FRU List: FRU List:
BPD3A-PORT-04-A BPD1B-PORT-02-A

1401623A • 140162AC
350V between BPD 1B and the load on 350V between BPD 1B and the load on
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
1401627C An over current has been detected on 140162AB An over current has been detected on
its port J07 (C). its port J10 (B).
FRU List: FRU List:
BPD1B-PORT-07-C BPD1B-PORT-10-B
1401628A An over current has been detected on 140162AC An over current has been detected on
FRU List: FRU List:

1401631A • 140163AA
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:
FRU List: FRU List:

140163AB • 14017098
140163AB An over current has been detected on 14017094 BPD-3 is defective in BPA-A.
350V between BPD 2B and the load on
FRU List:
its port J07 (B).
BPD-3A
FRU List:
BPD2B-PORT-10-B BPC-A
140163AC An over current has been detected on 14017095 BPA-A BPR-1 is defective.
its port J10 (C). FRU List:
BPR-1A
FRU List:
BPD2B-PORT-10-C BPC-A
1401641A An over current has been detected on BPD-1A

its port J01 (A). BPD-2A
FRU List: IBF-1A

BPD3B-PORT-01-A
BPE-BOARD-A
1401642A An over current has been detected on
14017096 BPA-A BPR-2 is defective.
its port J02 (A).
FRU List:
FRU List:
BPR-2A
BPD3B-PORT-02-A
BPC-A
1401643A An over current has been detected on
350V between BPD 3B and the load on BPD-1A
its port J03 (A).
FRU List: BPD-2A
BPD3B-PORT-03-A
IBF-2A
1401644A An over current has been detected on BPE-BOARD-A

its port J04 (A).
FRU List:
BPD3B-PORT-04-A FRU List:
BPR-3A
14017091 The BPC in BPA-A is defective. BPC-A

FRU List:
BPC-A BPD-1A
BPD-2A
14017092 BPD-1 is defective in BPA-A.
FRU List: IBF-3A
BPD-1A
BPE-BOARD-A
BPC-A
14017093 BPD-2 is defective in BPA-A.
FRU List:
FRU List: BPR-4A
BPD-2A
BPC-A
BPC-A

14017099 • 140170A5
BPD-1A
defective. (IBF is connected to BPA-A
BPD-2A BPR-2A)
IBF-3A FRU List:

IBF-2A
BPE-BOARD-A
BPR-2A
14017099 BPA-A BPR-5 is defective. CBL-IBF2A

FRU List:
BPR-5A BPC-A
BPC-A BPE-BOARD-A
BPD-1A 140170A3 BPC-A side detects that IBF-3A is

BPD-2A BPR-3A)
IBF-3A FRU List:

IBF-3A
BPE-BOARD-A
BPR-3A
1401709A BPA-A BPR-6 is defective. CBL-IBF3A

FRU List:
BPR-5A BPC-A
BPC-A BPE-BOARD-A
BPD-1A 140170A4 BPC-A side detects that IBF-4A is

BPD-2A BPR-4A)
IBF-3A FRU List:

IBF-4A
BPE-BOARD-A
BPR-4A
1401709B BPA-A BPH is defective. CBL-IBF4A

FRU List:
BPH-A BPC-A
BPC-A BPE-BOARD-A
140170A1 BPC-A side detects that IBF-1A is 140170A5 BPC-A side detects that IBF-5A is
defective. (IBF is connected to BPA-A defective. (IBF is connected to BPA-A
BPR-1A) BPR-5A)
FRU List: FRU List:

IBF-1A IBF-5A
BPR-1A BPR-5A
CBL-IBF1A CBL-IBF5A
BPC-A BPC-A

140170A6 • 14017199
140170A6 BPC-A side detects that IBF-6A is 14017196 BPA-B BPR-2 is defective.
FRU List:
BPR-6A)
BPR-2B
FRU List:
IBF-6A BPC-B
BPR-6A BPD-1B
CBL-IBF6A BPD-2B
BPC-A IBF-2B
BPE-BOARD-A BPE-BOARD-B
14017191 The BPC in BPA-B is defective. 14017197 BPA-B BPR-3 is defective.

FRU List: FRU List:
BPC-B BPR-3B
14017192 BPD-1 is defective in BPA-B. BPC-B
FRU List: BPD-1B

BPD-1B
BPD-2B
BPC-B
IBF-3B
14017193 BPD-2 is defective in BPA-B.
BPE-BOARD-B
FRU List:
BPD-2B
14017198 BPA-B BPR-4 is defective.
BPC-B FRU List:
BPR-4B
14017194 BPD-3 is defective in BPA-B.
BPC-B
FRU List:
BPD-3B BPD-1B
BPC-B BPD-2B
14017195 BPA-A BPR-1 is defective. IBF-3B

FRU List:
BPE-BOARD-B
BPR-1B
BPC-B 14017199 BPA-B BPR-5 is defective.

FRU List:
BPD-1B BPR-5B
BPD-2B BPC-B
IBF-1B BPD-1B
BPE-BOARD-B BPD-2B
IBF-3B
BPE-BOARD-B

1401719A • 140171A6
BPR-3B
1401719A BPA-B BPR-6 is defective.
FRU List: CBL-IBF3B
BPR-5B
BPC-B
BPC-B
BPE-BOARD-B
BPD-1B
140171A4 BPC-B side detects that IBF-4B is
BPD-2B
defective. (IBF is connected to BPA-B
BPR-4B)
IBF-3B
FRU List:
BPE-BOARD-B IBF-4B
BPR-4B
1401719B BPA-B BPH is defective.
FRU List: CBL-IBF4B
BPH-B
BPC-B
BPC-B
BPE-BOARD-B
defective. (IBF is connected to BPA-B 140171A5 BPC-B side detects that IBF-5B is
BPR-1B) defective. (IBF is connected to BPA-B
BPR-5B)
FRU List:
IBF-1B FRU List:
IBF-5B
BPR-1B
BPR-5B
CBL-IBF1B
CBL-IBF5B
BPC-B
BPC-B
BPE-BOARD-B
BPE-BOARD-B
defective. (IBF is connected to BPA-B 140171A6 BPC-B side detects that IBF-6B is
BPR-2B) defective. (IBF is connected to BPA-B
BPR-6B)
FRU List:
IBF-2B FRU List:
IBF-6B
BPR-2B
BPR-6B
CBL-IBF2B
CBL-IBF6B
BPC-B
BPC-B
BPE-BOARD-B
BPE-BOARD-B
defective. (IBF is connected to BPA-B
BPR-3B)
FRU List:
IBF-3B

14018072 • 17503020
14018072 BPA-A has reported a temperature 14018133 A TMS (60) was received -
warning in cage. Make sure that there Informational SRC.
are no blocked/dirty air inlet or filters.
FRU List:
Verify that all unused logic positions are
$NOBPAFRU
filled with filler books and that the BPF
on the A-side has a cover over it / BPF
on B-side does not. 14018134 This contains an ACDL log -
Informational SRC.
14018073 BPA-B has reported a temperature
warning in cage. Make sure that there 14018135 Informational message: An internal bulk
are no blocked/dirty air inlet or filters. power software error occurred.
Verify that all unused logic positions are
filled with filler books and that the BPF Servicer Response:
on the A-side has a cover over it / BPF Informational only; no action is required.
on B-side does not.
14018136 A processor node has entered throttling
140180C3 A-side BPC detects that the room UEPO mode.
is in bypass. Verify the room UEPO Servicer Response:
loop is enabled. Informational only; no action is required.
FRU List:
EPO-SWITCH 140181C3 B-side BPC detects that the room UEPO
is in bypass. Verify the room UEPO
BPC-A loop is enabled.
FRU List:
CBL-BPCA-EPO
EPO-SWITCH
14018130 CAGE P/T Fru recovery. Cage in power BPC-B

recovery mode for information only.
CBL-BPCB-EPO
14018131 The UEPO switch has been used. This is
an informational SRC.
14018132 A send secure vpd command was

received. Informational SRC.
(1750) Disk unit reference codes

If the error is reported on the control panel, the unit reference code is characters 5 through 8 of the top 16
character line of function 11. If the error is reported on the console, the unit reference code is the 4
rightmost characters of word 1.
FRU List:
17503002 Addressed device is not responding
FCDEV
FRU List:
FCPORT FCIOA
FCDEV OPT_CLN
FCIOA
17503020 Storage subsystem configuration error
FCINTF Servicer Response:
If an MES is being installed, verify the configuration.
OPT_CLN
FRU List:
FCDEV
17503010 Disk device returned wrong response to
IOP FCIOA

17503029 • 1750FFFE
OPT_CLN
1750FFF3 Disk media format bad
FRU List:
17503029 A device replacement has occurred
FCDEV
Servicer Response:
1750FFF4 Disk device problem
information only.
FRU List:
FCDEV
17503100 Fibre Channel interface error occurred
FRU List:
1750FFF5 Disk sector read error
FCINTF
FRU List:
FCDEV FCDEV
FCIOA 1750FFF6 Disk device detected recoverable error
OPT_CLN Servicer Response:

A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
17503109 IOP timed out a disk command code.
FRU List: FRU List:
FCDEV FCDEV
FCINTF
1750FFFA Disk device wrong response was
FCIOA recovered by the IOP
Servicer Response:
OPT_CLN A disk unit service action is recommended only if the
code.
17503160 The volume in use is no longer
accessible. FRU List:
FCDEV
Servicer Response::
The storage subsystem configuration was changed,
causing the volume in use to no longer be accessible. FCIOA
FRU List: OPT_CLN

FCDEV
1750FFFE Temporary Fibre Channel interface error

accessible. Servicer Response:
Servicer Response:: Service Action Log contains an entry for this reference
The storage subsystem copy services functions have code.
caused the volume in use to no longer be accessible.
FRU List:
FRU List: FCINTF
FCDEV
FCDEV
175034FF Format in progress
FCIOA
Servicer Response:
The device indicated that a format is in progress. When OPT_CLN
the format is complete, the device should be useable.
No action is required. This reference code is logged for
information only.

180A1511 • 180A7631
(180A) Device backplane reference codes

Device backplane reference codes
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
180A1511 A non-fatal error occurred on power 180A3002 Addressed device backplane failed to
supply 1 respond to selection
FRU List: FRU List:
DISKPWR DEVBPLN
DISKFAN STORIOA
FI01106 FI01140
DEVBPLN FI01106
180A1515 A fatal error occurred on power supply 180A3109 I/O adapter timed out a device
1 backplane command
FRU List: FRU List:
DISKPWR DEVBPLN
DISKFAN STORIOA
FI01106 FI01140
DEVBPLN FI01106
180A1521 A non-fatal error occurred on power 180A7611 A fatal error occurred on redundant fan
supply 2 1
FRU List: FRU List:
DISKPWR DISKFAN
DISKFAN
180A7614 A fatal error occurred on fan 1
FI01106 FRU List:
DISKFAN
DEVBPLN
180A7621 A fatal error occurred on redundant fan
180A1525 A fatal error occurred on power supply 2
2 FRU List:
FRU List: DISKFAN
DISKPWR
DISKFAN
FRU List:
FI01106 DISKFAN
DEVBPLN 180A7631 A fatal error occurred on redundant fan

3

180A7634 • 180AFFF4
FRU List:
DISKFAN

FRU List:
DISKFAN
180A8401 Removable media power fault

FRU List:
DEVBPLN
180A8404 System log entry only, no service action

required
180AFFF4 Device backplane problem

FRU List:
DEVBPLN
STORIOA
FI01140
FI01106

(2058) Reference codes

I/O adapter hardware error
IOP
2058B990 I/O adapter hardware error detected
FRU List: MA_BRDG
IOA
FI00130
(20A8, 20Dx, 20EE, 20FF, 2102) Model 185 and A50 reference (error)
codes
Model 185 and A50 reference (error) codes
Servicer Response:
20A80000 Insufficient information to boot.
Do thefollowing:
Servicer Response: 1. Verify that the bootp server is configured correctly
Verifythat the network addresses on the server and for this client.
gateway are correct.
2. Check the network connections, then retry the
operation.
20A80001 Client IP address is already in use by
another networkdevice.
20A80006 Boot image too large.
Servicer Response:
Servicer Response:
Verify that the network addresses on the server
Do the following:
andgateway are correct.
1. Verify that the bootp server is configured correctly
for this client.
20A80002 Cannot get gateway IP address.
2. Check the network connections, then retry the
Servicer Response: operation.
Verifythat the network addresses on the server and
gateway are correct.
20D0000F Self-test failed on device. The error or
location codeinformation may not be
20A80003 Cannot get server hardware address. available.
Verifythat the network addresses on the server and Do the following:
gateway are correct. 1. If a location code is specified, replace the device at
that location.
20A80004 Bootp failed. 2. Replace the system backplane.
Do the following: SYSBKP2
1. Verify that the bootp server is configured correctly
for this client. 20D00010 Selftest failed on device. Cannot locate
2. Check the network connections, then retry the package.
operation.
Servicer Response:
Dothe following:
20A80005 File transmission (TFTP) failed.

20D00011 • 20D10005
1. If a location code is reported with the error, replace

20D00902 The system is booting from the
the device at that location code.
permanent (B) firmwareside.
2. Check for system firmware updates, and apply if
available. Servicer Response:
If the system was already booting from the permanent
3. Replace the system backplane.
(B)side, this is an informational message.
FRU List:
SYSBKP2 If it was not, it indicates that the system was unable to
boot from the temporary (A) firmware side. Do the
following:
20D00011 RTAS attempt to allocate memory failed.
1. Follow the operating system procedure to reject the
Servicer Response: firmware update.
Dothe following:
2. Reinstall the latest system firmware.
3. If the problem persists, replace the system
available.
backplane.
FRU List:
FRU List: SYSBKP2
SYSBKP2
20D00903 The firmware was not able to find the

20D008xx Failure to access VPD data. /openprom package.
Servicer Response:: Servicer Response:
Where xx is: Dothe following:
1. Check for system firmware updates and apply if
xx Description available.
-------------------
FRU List:
0E, 0F Machine type or model SYSBKP2
10, 11 System serial number

20D10004 Failed to locate BMC device tree node.
16, 17 Universal un Servicer Response:
Dothe following:
FRU List:
SYSBKP2 1. Check for system firmware updates, and apply if
available.
20D00900 Failed to generate universal unique ID backplane.
(UUID) value.
FRU List:
Servicer Response: SYSBKP2
Dothe following:
1. Replace the memory DIMMs in the system.
20D10005 Failed to reboot system.
Servicer Response:
FRU List: Do the following:
SYSBKP2
available.
20D00901 Failed to communicate with the BMC. 2. If the problem persists, replace the system
Replace the systembackplane. backplane.
FRU List: FRU List:
SYSBKP2 SYSBKP2

20D10006 • 20EE0011
2. If the problem persists, contact your next level of

20D10006 Failed to reboot system.
support.
Servicer Response:
FRU List:
Do the following:
SYSBKP2
available.
20EE000A Reserved
backplane. Servicer Response:
Contact your next level of supportfor assistance.
FRU List:
SYSBKP2 FRU List:
NEXTLVL
20D10007 Firmware error before stdout ready.
20EE000B The system was not able to find an
Servicer Response:
operating systemon the devices in the
Do thefollowing:
boot list.
available. Servicer Response:
Verify that the boot list containsat least one device with
a valid operating system boot image.
backplane.
FRU List:
20EE000F Unable to find the package node.
SYSBKP2
Servicer Response:
Do thefollowing:
20D1000A Failed to send boot failed message to
the BMC. 1. Check for system firmware updates, and apply if
available.
Servicer Response:
Dothe following:
backplane.
available. FRU List:
SYSBKP2
backplane.
20EE0010 Unable to run the root vpd method.
FRU List:
SYSBKP2 Servicer Response:
Do thefollowing:
20D10010 Stack underflow from fiber channel 1. Check for system firmware updates, and apply if
adapter. available.
Servicer Response:
backplane.
Dothe following:
1. Check for microcode updates for the fiber channel FRU List:
adapter, and apply if available. SYSBKP2
available. 20EE0011 Unable to execute the vpd method.
3. If the problem persists, replace the system Servicer Response:
backplane. Do thefollowing:
FRU List: 1. Check for system firmware updates, and apply if
SYSBKP2 available.
20D10011 Failed to set the watchdog timer in the backplane.
base motherboardcontroller. FRU List:
Servicer Response: SYSBKP2
Do the following:
available.

20EE0012 • 20EE0101
20EE0012 Unable to execute the mem-dimm-vpd 20EE0021 The environment variable boot-device
method. containedmore than seven entries.
Dothe following: Do the following:
1. Check for system firmware updates, and apply if 1. Verify that the boot list is correct.
available. 2. Check for system firmware updates, and apply if
2. If the problem persists, replace the system available.
backplane. 3. If the problem persists, replace the system
FRU List: backplane.
SYSBKP2 FRU List:
SYSBKP2
20EE0015 Failed to read VPD boot path field
value. 20EE0022 The environment variable boot-device
Servicer Response: containedan entry that exceeded 255
Dothe following: characters in length.
1. Verify that the boot list is correct. Servicer Response:
2. Check for system firmware updates, and apply if Do the following:
available. 1. Verify that the boot list is correct.
3. If the problem persists, replace the system 2. Check for system firmware updates, and apply if
backplane. available.
FRU List: 3. If the problem persists, replace the system
SYSBKP2 backplane.
FRU List:
20EE0016 Failed to update VPD with the new boot SYSBKP2
pathfield value.
Servicer Response: 20EE0100 Fcode resident on an I/O adapter is not
Do the following: supported onthis system. This error
code only affects boot-time operation,
1. Verify that the boot list is correct.
not the functionality of the adapter
2. Check for system firmware updates, and apply if under the operating system.
available.
Servicer Response:
Informational message.The Fcode driver of the adapter
backplane.
is not supported on this system. A compatible driver
FRU List: may be produced in the future, but does not guarantee
SYSBKP2 one. Additional information may be available from
your next level of support.
20EE0020 The environment variable boot-device
exceedsthe allowed character limit. 20EE0101 The baud rate specified for the com port
is invalid.
Servicer Response:
Do the following: Servicer Response:
1. Verify that the boot list is correct. Dothe following:
2. Check for system firmware updates, and apply if 1. Use the System Management Services (SMS) menus
available. to check the baud rate. Reset it to a valid value, if
necessary.
backplane. 2. Check for system firmware updates, and apply if
available.
FRU List: 3. Replace the system backplane.
SYSBKP2
FRU List:
SYSBKP2

20EE0102 • 21020010
20EE0102 An invalid number of data bits was 20EE0200 Installing an image to the permanent
specified for thecom port. side is not allowed.
Do the following: Dothe following:
1. Use the SMS menus to check the data bit setting. 1. Boot from the temporary side.
Reset it to a valid value, if necessary. 2. Install the firmware.
available. Note: If you are not able to boot from the temp side,
3. Replace the system backplane. perform the system firmware rejection function in the
operating system, then attempt to install the latest
FRU List: firmware.
SYSBKP2
20EE0201 The format of the firmware installation

20EE0103 An invalid number of stop bits was image is notcorrect.
specified for thecom port.
Servicer Response:
Servicer Response: Install the firmware using a known good image.
do the following:
1. Use the SMS menus to check the stop bit setting.
20EE0210 Installing system firmware failed; the
Reset it to a valid value, if necessary.
firmware may be corrupted.
available. Servicer Response::
Install the firmware using a known good image.
FRU List: Note: If the system firmware is corrupted, perform the
SYSBKP2 system firmware rejection function, then attempt to
install the firmware again.
20EE0104 An invalid parity setting was specified
for the comport. 20EE0220 Installing the system firmware failed;
the firmware may be corrupted.
Servicer Response:
Do the following: Servicer Response::
1. Use the SMS menus to check the parity setting. Install the firmware using a known good image.
Reset it to a valid value, if necessary.
2. Check for system firmware updates, and apply if Note: If the system firmware is corrupted, perform the
available. system firmware rejection function, then attempt to
install the firmware again.
FRU List: 20FF0001 Problem with VPD.
SYSBKP2
Servicer Response:
Do the following:
20EE0105 An invalid handshake setting was
specified for the comport. 1. Replace the part indicated by the location code.
2. If no location code is specified, replace the system
Servicer Response: backplane.
Do the following:
1. Use the SMS menus to check the handshake setting. FRU List:
Reset it to a valid value, if necessary. SYSBKP2
available. 21020010 USB CD-ROM remained busy longer
3. Replace the system backplane. than the time allowed.

SYSBKP2 Dothe following:
1. Retry the operation.
available.
3. Replace the USB CD-ROM drive.

21020011 • 21053020

21020013 USB CD-ROM: bootable CD is missing
FRU List: from the CD-ROM drive.
SYSBKP2
Servicer Response:
Place a bootable CD-ROM in the USB CD-ROM drive.
21020011 USB CD-ROM: execution of ATA/ATAPI
command was not completedwithin the
21020014 USB CD-ROM: the CD in the drive has
time allowed.
been changed.
Servicer Response:
Servicer Response:
Do the following:
Dothe following:
2. The CD in the USB CD-ROM drive may not be
readable. Try another CD.
available.
FRU List:
FRU List:
SYSBKP2
SYSBKP2
21020012 USB CD-ROM: execution of ATA/ATAPI

21020015 USB CD-ROM: ATA/ATAPI packed
command by the USBCD-ROM failed.
command execution by USBCD-ROM
Servicer Response: failed.
Do the following:
Servicer Response:
1. Check the power and signal connectors going to the do the following:
USB CD-ROM drive, and correct any problems that
1. The CD in the USB CD-ROM drive may not be
you find.
readable. Try another CD. If the problem persists,
2. Retry the operation. If the problem persists, continue with the next step.
continue with the next step.
3. The CD in the USB CD-ROM drive may not be available.
readable. Try another CD. If the problem persists,
continue with the next step.
5. Replace the system backplane. FRU List:
SYSBKP2
FRU List:
SYSBKP2
(2105, 2107) Disk unit reference codes

21053002 Addressed device is not responding 21053010 Disk device returned wrong response to
IOP
FRU List:
FCPORT FRU List:
FCDEV
FCDEV
FCIOA
FCIOA
OPT_CLN
FCINTF
21053020 Storage subsystem configuration error
OPT_CLN
Servicer Response:

21053029 • 2105FFFE
FRU List: The device indicated that a format is in progress. When

FCDEV the format is complete, the device should be useable.
FCIOA information only.
OPT_CLN 2105FFF3 Disk media format bad

FRU List:
21053029 A device replacement has occurred FCDEV
Servicer Response:
No action required. This reference code is logged for 2105FFF4 Disk device problem
information only.
FRU List:
FCDEV
FRU List: 2105FFF5 Disk sector read error
FCINTF
FRU List:
FCDEV FCDEV
FCIOA 2105FFF6 Disk device detected recoverable error

21053109 IOP timed out a disk command code.
FRU List: FRU List:
FCDEV FCDEV
FCINTF
2105FFFA Disk device wrong response was
recovered by the IOP
FCIOA
Servicer Response:
OPT_CLN A disk unit service action is recommended only if the
code.
accessible. FRU List:
FCDEV
Servicer Response::
FCIOA
causing the volume in use to no longer be accessible.
FRU List: OPT_CLN
FCDEV
accessible. Servicer Response:
Servicer Response:: Service Action Log contains an entry for this reference
The storage subsystem copy services functions have code.
caused the volume in use to no longer be accessible.
FRU List:
FRU List: FCINTF
FCDEV
FCDEV
FCIOA
Servicer Response:
OPT_CLN

21073002 • 2107FFFA
OPT_CLN
FRU List:
FCPORT
accessible.
FCDEV Servicer Response::
FCIOA causing the volume in use to no longer be accessible.
FRU List:
FCINTF FCDEV
OPT_CLN
accessible.
21073010 Disk device returned wrong response to
IOP Servicer Response::
The storage subsystem copy services functions have
FRU List: caused the volume in use to no longer be accessible.
FCDEV
FRU List:
FCIOA FCDEV
OPT_CLN 210734FF Format in progress

Servicer Response:
21073020 Storage subsystem configuration error The device indicated that a format is in progress. When
Servicer Response: the format is complete, the device should be useable.
If an MES is being installed, verify the configuration. No action is required. This reference code is logged for
information only.
FRU List:
FCDEV
2107FFF3 Disk media format bad
FCIOA FRU List:
FCDEV
OPT_CLN
2107FFF4 Disk device problem
21073029 A device replacement has occurred
FRU List:
Servicer Response: FCDEV
information only.
2107FFF5 Disk sector read error
FRU List:
FCDEV
FRU List:
FCINTF
2107FFF6 Disk device detected recoverable error
FCDEV Servicer Response:
FCIOA Service Action Log contains an entry for this reference
code.
OPT_CLN FRU List:
FCDEV
21073109 IOP timed out a disk command
FRU List: 2107FFFA Disk device wrong response was
FCDEV recovered by the IOP
Servicer Response:
FCINTF A disk unit service action is recommended only if the
FCIOA code.

2107FFFE • 25A80201
FRU List: FRU List:

FCDEV FCINTF
FCIOA FCDEV
OPT_CLN FCIOA
OPT_CLN
Servicer Response:
code.
(220x, 25Ax, 25Cx, 2602) Model 185 and A50 reference (error) codes
22000001 PCI Ethernet adapter failure 22011001 PCI token ring adapter failure
Replace theadapter. Replacethe adapter.
22001001 PCI Ethernet adapter failure 25A00001 L2 cache controller failure. Do the
following:
Servicer Response:
Replace theadapter. Servicer Response:
22001002 PCI Ethernet adapter failure available.
Servicer Response:
Replace theadapter. FRU List:
SYSBKP2
22003002 Gigabit Ethernet adapter failure
25A10001 Cache L2 SRAM failure
Servicer Response:
v If the location code reported with the error specifies Servicer Response:
the adapter in the PCI slot, replace that adapter. 1. Check for system firmware updates, and apply if
v If the location code specifies the integrated Ethernet, available.
replace the system backplane. 2. Replace the system backplane.
FRU List: FRU List:
SYSBKP2 SYSBKP2
22003003 Gigabit Ethernet adapter failure 25A80000 Initialization failed, device test failed
If thereis an adapter plugged into the PCI slot in the Refer to the actions for error code 25A80xxx.
system, remove it. Then power the system back up.
v If this error code does not occur again, replace the 25A80100 NVRAM data validation check failed.
PCI adapter card that you removed.
Servicer Response:
v If this error code occurs again, replace the system
Do thefollowing:
backplane.
1. Before replacing any system component, turn off
FRU List: and then turn on the system unit. Then, retry the
SYSBKP2 operation.
2. If the problem persists, refer to the actions for error
22010001 PCI token ring adapter failure code 25A80xxx.
Servicer Response:
Replacethe adapter. 25A80201 Unable to expand target partition:

25A80202 • 25C0xxyy
saving configurationvariable
25A80xxx NVRAM problems
Servicer Response:
Servicer Response:
Refer to the actions for error code 25A80xxx.
Errors reported against NVRAM can be caused by low
battery voltage and (more rarely) power outages that
25A80202 Unable to expand target partition: occur during normal system usage. With the exception
writing error logentry of the 25A80000 error, these errors are warnings that
the NVRAM data had to be reestablished and do not
Servicer Response: require any FRU replacement unless the error is
Refer to the actions for error code 25A80xxx. persistent. When one of these errors occurs, any system
customization (for example, boot device list)
25A80203 Unable to expand target partition: information has been lost. If the error is persistent,
writing VPD data replace the system backplane.

Refer to the actions for error code 25A80xxx. SYSBKP2
25A80210 Setenv/$Setenv parameter error: name 25C00000 No DIMMs detected.

contains a nullcharacter Servicer Response:
Servicer Response: Do the following:
Refer to the actions for error code 25A80xxx. 1. Ensure that all DIMMs are properly seated. Reseat
them if necessary, and reboot the system.
25A80211 Setenv/$Setenv parameter error: name 2. Replace the DIMMs one at a time until the failing
contains a nullcharacter DIMM is isolated.
Servicer Response:
Refer to the actions for error code 25A80xxx. FRU List:
SYSBKP2
25A80998 NVRAMRC script evaluation error:
command line executionerror 25C0xxyy DIMM failure.
Running of a command line within the nvram DIMM failure, where xx and yy indicate: xx
configurationvariable nvramrc (script) resulted in a Description------------------- 01 DIMM2 missing 10
throw being run. DIMM1 missing 12 DIMM1 not supported 14 DIMM1
failed 21 DIMM2 not supported 22 DIMM1 and DIMM2
This script can be modified by the firmware SMS unsupported 41 DIMM2 failed 88 DIMM1 and DIMM2
utilities, the operating system, a PCI adapter ROM code mismatch yy Description ------------------- 01
or utility, or an operator (by using the open firmware DIMM4 missing 10 DIMM3 missing 12 DIMM3 not
script editing command nvedit). Resolving the problem supported 14 DIMM3 failed 21 DIMM4 not supported
may not be possible without a detailed analysis of the 22 DIMM3 and DIMM4 unsupported 41 DIMM4 failed 88
NVRAM script, the current system configuration, and DIMM3 and DIMM4 mismatch Do the following:
device tree contents. Contact your next level of support 1. Verify that the DIMMs in the system are supported.
for assistance. Replace all unsupported DIMMs, then reboot the
FRU List: system.
NEXTLVL 2. Verify that the DIMMs are installed in pairs. If they
are not, properly install the DIMMs. Reboot the
system.
25A80999 NVRAMRC script evaluation error:
stack unbalanced oncompletion 3. Ensure that the DIMMs are properly seated; reseat
if necessary. Reboot the system.
Servicer Response:
This is a firmware debug environment error. No
backplane.
useraction or FRU replacement exists for this error. If
this error persists, call your next level of support. FRU List:
SYSBKP2
FRU List:
NEXTLVL

25C10001 • 26891307
3. Replace the companion of the DIMM specified by

25C10001 Memory DIMM failure
the location code.
Servicer Response: 4. Replace the DIMM specified by the location code.
1. Ensure that the DIMMs are properly seated; reseat 5. If the problem persists, replace the system
if necessary. Reboot the system. backplane.
2. Replace the DIMM specified by the location code,
FRU List:
then reboot the system.
SYSBKP2
3. Replace the companion DIMM in the pair, then
reboot the system.
26020008 PCI device fcode evaluation error.
backplane. Servicer Response:
FRU List: v If the location code identifies a slot, do the following:
SYSBKP2 1. Reseat the adapter and reboot the system.
2. Replace the adapter.
25C10002 Memory DIMM is not supported 3. Check for system firmware updates, and apply if
available.
Servicer Response:
1. Verify that the DIMMs in the system are supported.
backplane.
Replace all unsupported DIMMs, then reboot the
system. v If the location code identifies the system backplane,
replace the system backplane.
2. Verify that the DIMMs are installed in one or more
pairs. If they are not, properly install the DIMMs, FRU List:
then reboot the system. SYSBKP2
backplane. 26020009 The PCI adapter Fcode left a data stack
FRU List: imbalance.
SYSBKP2 Servicer Response:
Dothe following:
25C10003 The companion (in the pair) of the 1. Check for adapter microcode updates, and apply if
memory DIMM specifiedby the location available.
code is failing, unsupported, missing, or
unmatched. Note: Using the adapter for booting is not
Servicer Response: recommended until after you install the new
Dothe following: adapter microcode.
1. Verify that the DIMMs in the system are supported. 2. If no microcode updates are available, or if
Replace all unsupported DIMMs, then reboot the installing new microcode does not correct the
system. problem, replace the PCI adapter.
2. Verify that the DIMMs are installed in one or more
pairs. If they are not, properly install the DIMMs,
then reboot the system.

I/O adapter card reference codes.
FRU List:
26890A17 A permanent I/O processor failure
AJDGP01
occurred
FRU List: AJDG301
2689
2689
AJDG301
26891307 I/O adapter resource not available.
AJDGP01
FRU List:
AJDGP01
26890A22 Adapter card storage error

26891310 • 26896202
AJDG301
26896070 An I/O adapter failure occurred.
FRU List:
2689
Servicer Response:
The INA processor error log is being filled faster than
26896071 I/O adapter Licensed Internal Code
the errors are being reported to the system. Check other
failed.
errors reported to the system and correct them.
FRU List:
FRU List:
AJDGP01
2689
AJDGP01 26896072 I/O adapter Licensed Internal Code

failed.
26893000 An I/O adapter failure occurred. FRU List:
AJDGP01
FRU List:
2689
2689
AJDGP01
26893001 I/O adapter Licensed Internal Code FRU List:
failed. AJDGP01
FRU List:
2689 26896083 I/O adapter Licensed Internal Code
failed.
AJDGP01 FRU List:
AJDGP01
2689
FRU List:
2689
ANYBUS failed.
FRU List:
26893080 I/O adapter Licensed Internal Code AJDGP01
failed.
2689
FRU List:
AJDGP01
26896201 A permanent I/O processor failure
occurred
26893081 I/O adapter error; logged only.
FRU List:
2689
FRU List: AJDGP01
AJDGP01
26896202 I/O processor Licensed Internal Code
2689 error
FRU List:
26893087 I/O adapter resource not available. AJDGP01
FRU List:
AJDGP01 2689
AJDG301
NTUSER

26896203 • 26896533
26896203 A permanent I/O processor failure 26896228 The Windows® operating system
occurred initiated a warm boot
FRU List: FRU List:
NETSERV AJDGP01
2689 2689
AJDGP01
26896501 A Windows fatal error occurred
FRU List:
2689
error
FRU List: AJDGP01
NETSERV
AJDGP01
FRU List:
AJDGP01
occurred
2689
FRU List:
AJDGP01
26896530 A Virtual SCSI error was detected
2689 FRU List:
NTVSCSI
NTOPSYS
occurred
FRU List:
2689
FRU List:
AJDGP01 NTVSCSI
AS4NTDD
occurred
NTOPSYS
FRU List:
AJDGP01 AJDGP01
AJDG301
2689 FRU List:
NTOPSYS
26896226 I/O processor card detected device error
AJDGP01
FRU List:
AJDG301 AS4NTDD
AS4NTDD
26896227 A HostLAN error was detected FRU List:

NTUSER
FRU List:
NTUSER NTOPSYS
AJDGP01 AS4NTDD
2689

26896534 • 26896544
AJDGP01
FRU List: NTOPSYS
AS4NTDD
2689653D A Virtual SCSI error was detected
AJDGP01
FRU List:
NTOPSYS NTUSER
NTDEVDR
FRU List: AJDGP01
NTUSER
2689653F A Virtual SCSI error was detected
NTDEVDR
FRU List:
AJDGP01 NTDEVDR
NTOPSYS
FRU List: AJDG301
NTVSCSI
NTOPSYS
FRU List:
NTVSCSI
FRU List: AJDGP01
NTVSCSI
AJDG301
AS4NTDD
NTOPSYS
occurred
AJDGP01 FRU List:
2689
2689653A A Virtual SCSI error was detected
AJDGP01
FRU List:
NTOPSYS
26896542 Licensed Internal Code error detected.
AJDGP01 FRU List:
AJDG301
AS4NTDD
AJDGP01
2689653B A Virtual SCSI error was detected
FRU List:
NTUSER FRU List:
NTOPSYS
NTOPSYS
NTVSCSI
AS4NTDD
2689653C A Virtual SCSI error was detected
FRU List:
FRU List: NTVSCSI
AS4NTDD
NTOPSYS

26896580 • 2689B4B0
26896580 A Windows fatal error occurred 2689B3B3 A permanent I/O processor failure
occurred
FRU List:
DISKIMG FRU List:
2689
2689
2689B3B4 A permanent I/O processor failure
AJDGP01 occurred
FRU List:
26896590 A Netfinity Server error was detected 2689
268965B0 A HostLAN error was detected 2689B3B5 A permanent I/O processor failure
FRU List: occurred
NTLANDD FRU List:
2689
NTOPSYS

268965B1 A HostLAN error was detected occurred
FRU List: FRU List:
NTLANDD 2689
NTOPSYS
AJDG301 occurred
FRU List:
268965B2 A HostLAN error was detected 2689
FRU List:
NTDEVDR 2689B3B8 An I/O adapter failure occurred.
FRU List:
NTOPSYS 2689
AJDG301
occurred
FRU List:
FRU List: 2689
AJDGP01
2689B3E0 I/O processor detected a fault condition
2689
FRU List:
2689
occurred
2689B3E1 An I/O adapter failure occurred.
FRU List:
2689 FRU List:
2689
occurred 2689B4B0 I/O adapter hardware error detected
FRU List: FRU List:
2689 2689

2689B4B1 • 2744B920
AJDGP01
2689B4B1 A Netfinity Server error was detected
FRU List: 2689
NETSERV
2689B935 Incompatible hardware detected.
AJDGP01
FRU List:
AJDGP01
2689B4B9 An I/O adapter failure occurred.
FRU List: 2689
2689
2689B960 I/O processor Licensed Internal Code
2689B4BC A Netfinity Server error was detected error
FRU List: FRU List:
NETSERV AJDGP01
2689B4BF A Netfinity Server error was detected 2689
FRU List:
NSCABLE 2689BE00 An I/O adapter failure occurred.
FRU List:
2689B904 A permanent I/O processor failure AJDGP01
occurred
2689
FRU List:
(2724, 2744) Reference codes

1. Look at characters 1 through 8 of the top 16 character line of function 11 (8 rightmost characters of
word 1). These 8 characters are the reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.
AJDGP01
2724B904 I/O adapter Licensed Internal Code
failed.
MA_BRDG
FRU List:
AJDGP01
FI00719 FRU List:
FI00719
failed. FI00718
FRU List:
AJDGP01 2744B904 I/O adapter Licensed Internal Code
failed.
FI00718 FRU List:
AJDGP01
FI00719
FI00719
FRU List:
failed.
FI00719
FRU List:
FI00718 AJDGP01

2744B921 • 2743B951
FI00718 AJDGP01
FI00719 MA_BRDG
2744B921 I/O adapter hardware error detected 2744B934 Incompatible hardware detected.
FRU List: FRU List:
FI00719 FI00719
FI00718 FI00718
(2742, 2793, 2805) Reference codes

(2742, 2793, 2805) Reference codes
2742B940 I/O adapter hardware error detected 2793B941 One of the ports on the IOA has failed.
FRU List: FRU List:
FI00719 FI00719
AJDGP01 AJDGP01
MA_BRDG
FRU List:
2742B941 One of the ports on the IOA has failed.
FI00719
FRU List:
FI00719 AJDGP01
AJDGP01 MA_BRDG
2793B940 I/O adapter hardware error detected 2805B941 One of the ports on the IOA has failed.
FRU List: FRU List:
FI00719 FI00719
AJDGP01 AJDGP01
MA_BRDG

word 1). These 4 characters are the unit reference code.
characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be
2743B950 Licensed Internal Code error 2743B951 I/O adapter hardware error detected
FRU List: FRU List:
AJDGP01 FI00719
FI00718 FI00718
FI00719 AJDGP01
MA_BRDG

2760B950 • 2746B904
FRU List:
2760B950 Licensed Internal Code error
FI00719
FRU List:
AJDGP01 FI00718
FI00718 AJDGP01
FI00719 MA_BRDG
(2745) Reference Codes

MA_BRDG
failed.
2745B941 One half of I/O adapter failed.
FRU List:
AJDGP01 FRU List:
FI00719
FI00719
FI00718
AJDGP01
FRU List:
FI00719
FI00718 FRU List:
FI00719
FI00718
FRU List:
FI00719 AJDGP01
FI00718
AJDGP01
(2746) Twinaxial – workstation adapter reference codes

(2746) Twinaxial – workstation adapter reference codes
FRU List:
AJDGP01
failed.

2746B934 • 27483022
FI00719
FRU List:
FI00719
FRU List:
FI00719 FI00718
FI00718 AJDGP01
2746B940 I/O adapter hardware error detected 2746B942 One half of I/O adapter failed.
FRU List: FRU List:
FI00719 FI00719
FI00718 FI00718
AJDGP01 AJDGP01
MA_BRDG
(2748, 2757, 2763, 2778, 2780, 2782) Reference codes

(2748, 2757, 2763, 2778, 2780, 2782) Reference codes
27481310 I/O processor resource not available 27483021 I/O processor detected a SCSI bus
configuration error
Servicer Response:
The I/O processor error log is being filled faster than Servicer Response:
the errors are being reported to the system. Check other Error occurred on SCSI bus 1. To correct or isolate a
errors reported to the system and correct them. possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
27483006 System bus error
FRU List:
FRU List:
USER
IOP
FI01107
ANYBUS
STORIOA
STORIOA
27483022 I/O processor detected a SCSI bus

configuration error
configuration error
Servicer Response:
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
devices.
devices.
FRU List:
FRU List:
USER
USER
FI01107
FI01107
STORIOA
STORIOA

27483023 • 27483123
27483023 I/O processor detected a SCSI bus 27483103 I/O processor card detected interface
configuration error error
Error occurred on SCSI bus 3. To correct or isolate a Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
devices.
FRU List: STORIOA
USER
FI01140
FI01107
DEVBPLN
STORIOA
27483120 I/O Processor detected that the bus is
27483100 I/O processor card detected interface not operational
error
Servicer Response:
Servicer Response: A device was added to SCSI bus 0 of the I/O Adapter
Error occurred on SCSI bus 0. Perform IOPIP13 . and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
FI01140
not operational
DEVBPLN Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
27483101 I/O processor card detected interface the device.
error
FRU List:
Servicer Response: SVCDOCS
Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List: 27483122 I/O Processor detected that the bus is
FI01107 not operational
STORIOA Servicer Response:

FI01140 and caused the bus to become not operational. Remove
the device.
DEVBPLN FRU List:
SVCDOCS
27483102 I/O processor card detected interface
error 27483123 I/O Processor detected that the bus is
Servicer Response: not operational
Error occurred on SCSI bus 2. Perform IOPIP13 . Servicer Response:
FRU List: A device was added to SCSI bus 3 of the I/O Adapter
the device.
STORIOA FRU List:
SVCDOCS
FI01140
DEVBPLN

27483140 • 27488012
FI01106
now operational
DEVTERM
Servicer Response:
This reference code and the 3120 reference code that FI01140
occurred before it require no service action, since SCSI
bus 0 is now operational.
27483401 Device backplane problem
27483141 I/O Processor detected that the bus is FRU List:

now operational DEVBPLN
Servicer Response:
This reference code and the 3121 reference code that 27483501 I/O processor Licensed Internal Code
occurred before it require no service action, since SCSI error
bus 1 is now operational. FRU List:
AJDGP01
now operational IOP
Servicer Response:
This reference code and the 3122 reference code that 27483600 System log entry only, no service action
occurred before it require no service action, since SCSI required
27483601 System log entry only, no service action
27483143 I/O Processor detected that the bus is required
now operational
Servicer Response: 27488008 A permanent cache battery pack failure
This reference code and the 3123 reference code that occurred
occurred before it require no service action, since SCSI Servicer Response:
Note: Under a certain configuration, this SRC may not
27483150 I/O processor detected a SCSI bus represent an error that requires a service action.
configuration error Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
Servicer Response: IOA Cache may have been disabled to allow
Internal and external SCSI cables are connected to SCSI attachment of OEM Storage that emulates a Load
bus 0 at the same time. Correct the SCSI bus 0 Source drive. If this is the case, this error will be posted
configuration. each time the IOA is IPLed and it can be ignored.
FRU List: FRU List:
SVCDOCS CACHBAT
27483151 I/O processor detected a SCSI bus STORIOA

configuration error
Servicer Response: 27488009 Impending cache battery pack failure
Internal and external SCSI cables are connected to SCSI
FRU List:
bus 1 at the same time. Correct the SCSI bus 1
CACHBAT
configuration.
FRU List:
27488012 Attached read cache devices exceed
SVCDOCS
capacity supported by IOA. Reduce the
number of read caches on the IOA.
FRU List:
FRU List: SVCDOCS
FI02112
STORIOA

27488100 • 27488157
27488100 I/O processor Licensed Internal Code 27488146 Disk device detected recoverable error
error
FRU List:
FRU List: FI01105
AJDGP01
IOP
occurred
Servicer Response:
27488130 IOA detected recoverable device bus
error
Servicer Response: represent an error that requires a service action.
An error occurred on SCSI bus 0. No action is required. Depending on the configuration of the system, the
This reference code is logged for information only. Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
error
each time the IOA is IPLed and it can be ignored.
Servicer Response:
FRU List:
An error occurred on SCSI bus 1. No action is required.
STORIOA
This reference code is logged for information only.
ANYBRDG
error
Servicer Response: error
FRU List:
AJDGP01
27488133 IOA detected recoverable device bus STORIOA

error
Servicer Response: 27488155 A permanent I/O processor failure
An error occurred on SCSI bus 3. No action is required. occurred
FRU List:
AJDGP01
error STORIOA
Servicer Response:
No action is required. This reference code is logged for 27488156 A permanent I/O processor failure
information only. occurred
FRU List:
27488141 IOA detected recoverable device error AJDGP01
Servicer Response:
No action is required. This reference code is logged for STORIOA
information only.
27488157 I/O adapter card error
27488145 A recoverable I/O processor error Servicer Response:
occurred. Display the Service Action Log entry for this SRC. If
FRU List: the FRU List indicates I/O adapter, then replace the
STORIOA I/O adapter. If the FRU List indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that
the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to

27488200 • 27489021
re-IPL the IOP. Other resources attached to the IOP

27489009 Call your next level of support for
may then need to be Varied On.
assistance
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary FRU List:
On attached resources. SVCDOCS
FRU List:
SVCDOCS 27489010 Cache data associated with attached
devices cannot be found.
27488200 I/O processor Licensed Internal Code FRU List:

error IOPIP31
FRU List: SVCDOCS

AJDGP01
IOP 27489011 Cache data belongs to devices other

than those attached
27489000 I/O processor card detected device error Servicer Response:

Perform IOPIP32 .
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
27489014 Mode jumper overridden due to cache
27489001 I/O processor card detected device data in conflicting mode See
configuration error JOVERRIDE.

Perform IOPIP33 . SVCDOCS
FRU List:
SVCDOCS 27489015 Mode jumper missing
Servicer Response:
27489002 I/O processor card detected device error See Mode jumper is missing in Storage I/O card modes and
jumpers.
Servicer Response:
Perform IOPIP16 . FRU List:
SVCDOCS
FRU List:
FI01105
27489020 Array not functional due to present
hardware configuration.
STORIOA
Servicer Response:
FI01140 Perform IOPIP20 .
FRU List:
BACKPLN
SVCDOCS
FI01106
27489008 I/O card does not support functions
expected by devices Servicer Response:
Perform IOPIP20 .
Servicer Response:
SVCDOCS
FRU List:
SVCDOCS

27489022 • 27489051
27489022 Array not functional due to present 27489029 Incorrect hardware configuration change
hardware configuration. has been detected.
Perform IOPIP22 . Contact your next level of support.
FRU List: FRU List:
SVCDOCS SVCDOCS
27489023 Array not functional due to present 2748902F Array addendum Product Activity Log
hardware configuration. entry
Perform IOPIP22 . This entry contains additional array information for
90xx reference codes when the array contains more
FRU List:
than 10 array members. Use the 90xx entry that
SVCDOCS
occurred at the same time as this reference code as the
starting point for this problem.
27489030 Array no longer protected due to
Servicer Response: missing or failed disk unit.
Perform IOPIP22 .
FRU List:
FRU List: IOPIP21.
SVCDOCS
SVCDOCS
27489025 Disk unit is not supported at its
physical location. 27489031 Array protection temporarily suspended
Perform IOPIP21 . No action required. Protection will be automatically
restarted.
FRU List:
SVCDOCS
27489040 Array protection temporarily suspended
27489026 Array not functional due to present Servicer Response:
hardware configuration. No action required. Protection will be automatically
restarted.
Servicer Response:
Perform IOPIP22 .
27489041 Background array parity check detected
FRU List:
and corrected errors. Call your next level
SVCDOCS
of support to report the problem.
FRU List:
AJDGP01
Servicer Response:
27489050 Required cache data cannot be located
Perform IOPIP34 .
for a disk unit.
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP30 .
FRU List:
27489028 Incorrect hardware configuration change
SVCDOCS
has been detected.
Servicer Response:
27489051 IOP cache data exists for a missing or
Reduce the number of arrays on IOP. Either move all
failed device.
devices in an array to another IOP that supports arrays,
or stop an array on this IOP. Servicer Response:
If all configured units are missing, a 9054 reference
FRU List:
code may appear in the product activity log. If so,
SVCDOCS

27489052 • 27489091
perform the action indicated for the 9054 reference

27489073 Incompatible or non-operational
code. Otherwise, perform IOPIP27 .
auxiliary cache IOA attached.
FRU List:
FRU List:
SVCDOCS
IOPIP40.
27489052 Cache data exists for device that has SVCDOCS

been modified.
Servicer Response: 27489081 I/O processor card detected device error
Contact your next level of support.
FRU List:
FRU List: FI01105
SVCDOCS
STORIOA
27489053 IOP resources not available due to
previous problems. 27489082 I/O processor card detected device error
Take action on other IOP reference codes which have Perform IOPIP16 .
surfaced.
FRU List:
FI01105
If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
media. Look for Product Activity Log entries for other STORIOA
IOP reference codes and take action on them.
FI01140
FRU List:
SVCDOCS BACKPLN
27489054 IOP resources not available due to FI01106

previous problems.
Servicer Response: 27489090 Disk unit has been modified after the
Power off the system and remove all new or last known status.
replacement disk units. IPL the system to DST. If you Servicer Response:
cannot perform a type A or B IPL, perform a type D Re-IPL the system. If any reference codes are surfaced,
IPL from removable media. go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
Look for Product Activity Log entries for other IOP cannot resolve the problem, contact your next level of
reference codes and take action on them. support.
FRU List: FRU List:
SVCDOCS SVCDOCS
27489071 Link from IOA to auxiliary cache IOA 27489091 Incorrect hardware configuration change
went operational has been detected.
No service action required. Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
27489072 Link from IOA to auxiliary cache IOA reference code as the entry point to the problem. If you
went non-operational cannot resolve the problem, contact your next level of
support.
Servicer Response:
No service action required. FRU List:
SVCDOCS

27489092 • 27573100
FRU List:
27489092 Disk unit requires initialization before
USER
use.
Servicer Response: FI01107
Perform IOPIP26 .
FRU List: STORIOA
SVCDOCS
27489093 Read cache device not in correct format configuration error

Contact your next level of support. Error occurred on SCSI bus 1. To correct or isolate a
FRU List: IOPIP17 . Use the failing item (FI) codes to find failing
SVCDOCS devices.
FRU List:
2748B934 Incompatible hardware detected. USER
FRU List:
STORIOA FI01107
STORIOA
2748FF3D I/O adapter detected a recoverable error
FRU List: 27573022 I/O processor detected a SCSI bus
STORIOA configuration error
ANYBRDG Servicer Response:

2748FF6D I/O processor detected a recoverable IOPIP17 >. Use the failing item (FI) codes to find failing
system bus error devices.
FRU List: FRU List:
IOP USER
ANYBUS FI01107
27571310 I/O processor resource not available STORIOA
Servicer Response:
The I/O processor error log is being filled faster than 27573023 I/O processor detected a SCSI bus
the errors are being reported to the system. Check other configuration error
errors reported to the system and correct them. Servicer Response:
27573006 System bus error possible user error or configuration error, perform
FRU List: devices.
IOP
FRU List:
USER
ANYBUS
FI01107
STORIOA
STORIOA
configuration error
possible user error or configuration error, perform Servicer Response:
IOPIP17 . Use the failing item (FI) codes to find failing Error occurred on SCSI bus 0. Perform IOPIP13 .
devices. FRU List:

27573101 • 27573142
FI01107 FRU List:

SVCDOCS
STORIOA
BACKPLN Servicer Response:

error
FRU List:

the device.
BACKPLN FRU List:
SVCDOCS
not operational
Servicer Response:
FRU List:
FI01107
the device.
STORIOA FRU List:
SVCDOCS
FI01140
BACKPLN now operational
Servicer Response:
27573103 I/O processor card detected interface This reference code and the 3120 reference code that
error occurred before it require no service action, since SCSI
Servicer Response: bus 0 is now operational.
FI01107 now operational
Servicer Response:
STORIOA This reference code and the 3121 reference code that
FI01140 bus 1 is now operational.
BACKPLN
now operational
not operational Servicer Response:
This reference code and the 3122 reference code that
Servicer Response: occurred before it require no service action, since SCSI
A device was added to SCSI bus 0 of the I/O Adapter bus 2 is now operational.
the device.

27573143 • 27578131
27573143 I/O Processor detected that the bus is 27573600 System log entry only, no service action
now operational required
Servicer Response:
27578008 A permanent cache battery pack failure
27573150 I/O processor detected a SCSI bus occurred
configuration error
Servicer Response:
Servicer Response:
Internal and external SCSI cables are connected to SCSI Note: Under a certain configuration, this SRC may not
bus 0 at the same time. Correct the SCSI bus 0 represent an error that requires a service action.
configuration. Depending on the configuration of the system, the
FRU List:
SVCDOCS
27573151 I/O processor detected a SCSI bus each time the IOA is IPLed and it can be ignored.
configuration error
FRU List:
Servicer Response: CACHBAT
bus 1 at the same time. Correct the SCSI bus 1 STORIOA
configuration.
FRU List: 27578009 Impending cache battery pack failure
SVCDOCS
FRU List:
CACHBAT
FRU List: 27578012 Attached read cache devices exceed
FI02112 capacity supported by IOA. Reduce the
STORIOA
FRU List:
SVCDOCS
FI01106
DEVTERM 27578100 I/O processor Licensed Internal Code

error
FI01140 FRU List:
AJDGP01
IOP
FRU List:
DEVBPLN
error
error Servicer Response:
FRU List: This reference code is logged for information only.
AJDGP01
IOP 27578131 IOA detected recoverable device bus

error
Servicer Response:

27578132 • 27579000
27578132 IOA detected recoverable device bus 27578151 I/O processor Licensed Internal Code
error error
An error occurred on SCSI bus 2. No action is required. AJDGP01
STORIOA
error 27578155 A permanent I/O processor failure
occurred
Servicer Response:
An error occurred on SCSI bus 3. No action is required. FRU List:
This reference code is logged for information only. AJDGP01

error
No action is required. This reference code is logged for occurred
information only. FRU List:
AJDGP01
27578141 IOA detected recoverable device error
STORIOA
Servicer Response:
information only. 27578157 I/O adapter card error
Servicer Response:
27578145 A recoverable I/O processor error Display the Service Action Log entry for this SRC. If
occurred. the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
FRU List: then do NOT replace the I/O adapter. This is a
STORIOA recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
27578146 Disk device detected recoverable error 1. If the I/O Processor is not operable and disk units
FRU List: re-IPL the IOP. Other resources attached to the IOP
FI01105 may then need to be Varied On.
27578150 A permanent I/O processor failure RESET(*YES) command to reset the IOP and Vary
occurred On attached resources.
SVCDOCS
represent an error that requires a service action.
Depending on the configuration of the system, the
error
IOA Cache may have been disabled to allow FRU List:
attachment of OEM Storage that emulates a Load AJDGP01
each time the IOA is IPLed and it can be ignored. IOP
FRU List:
STORIOA 27579000 I/O processor card detected device error
ANYBRDG FRU List:

FI01105
STORIOA

27579001 • 27579024
27579001 I/O processor card detected device 27579014 Mode jumper overridden due to cache
configuration error data in conflicting mode See
JOVERRIDE.
Servicer Response:
SVCDOCS
FRU List:
SVCDOCS
27579015 Mode jumper missing
See Mode jumper is missing in Storage I/O card modes and
Servicer Response:
jumpers.
Perform IOPIP16 .
FRU List:
FRU List:
SVCDOCS
FI01105
STORIOA 27579020 Array not functional due to present

FI01140 Servicer Response:
Perform IOPIP20 .
BACKPLN
FRU List:
FI01106 SVCDOCS
27579008 I/O card does not support functions 27579021 Array not functional due to present
expected by devices hardware configuration.

Perform IOPIP25 . Perform IOPIP20 .
FRU List: FRU List:

SVCDOCS SVCDOCS
27579009 Call your next level of support for 27579022 Array not functional due to present
assistance hardware configuration.

SVCDOCS Perform IOPIP22 .
FRU List:
27579010 Cache data associated with attached SVCDOCS
FRU List: 27579023 Array not functional due to present
SVCDOCS hardware configuration.
Servicer Response:
Perform IOPIP31. Perform IOPIP22 .
FRU List:
27579011 Cache data belongs to devices other SVCDOCS
than those attached
Servicer Response: 27579024 Array not functional due to present
Perform IOPIP32 . hardware configuration.
FRU List:
SVCDOCS

27579025 • 27579053
Perform IOPIP21 .
physical location.
Servicer Response:
Perform IOPIP21 . Servicer Response:
No action required. Protection will be automatically
FRU List:
restarted.
SVCDOCS

hardware configuration. Servicer Response:
Servicer Response:
restarted.
Perform IOPIP22 .
FRU List:
SVCDOCS
FRU List:
AJDGP01
Servicer Response:
Perform IOPIP34 .
FRU List: for a disk unit.
SVCDOCS
Servicer Response:
Perform IOPIP30 .
FRU List:
has been detected.
SVCDOCS
Servicer Response:
failed device.
or stop an array on this IOP.
Servicer Response:
FRU List:
SVCDOCS
27579029 Incorrect hardware configuration change code.
has been detected.
Otherwise, perform IOPIP27 .
Servicer Response:
Contact your next level of support. FRU List:
SVCDOCS
FRU List:
SVCDOCS
27579052 Cache data exists for device that has
been modified.
2757902F Array addendum Product Activity Log
entry Servicer Response:
Servicer Response:
This entry contains additional array information for FRU List:
90xx reference codes when the array contains more SVCDOCS
starting point for this problem. 27579053 IOP resources not available due to
previous problems.
27579030 Array no longer protected due to Servicer Response:

missing or failed disk unit. Take action on other IOP reference codes which have
surfaced.
FRU List:
SVCDOCS If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable

27579054 • 2757FF3D
media. Look for Product Activity Log entries for other FI01106
IOP reference codes and take action on them.
FRU List: 27579090 Disk unit has been modified after the
SVCDOCS last known status.
Servicer Response:
27579054 IOP resources not available due to Re-IPL the system. If any reference codes are surfaced,
previous problems. go to the list of system reference codes and use the new
Servicer Response:
cannot resolve the problem, contact your next level of
Power off the system and remove all new or
support.
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D FRU List:
IPL from removable media. SVCDOCS
Look for Product Activity Log entries for other IOP

reference codes and take action on them.
has been detected.
FRU List:
Servicer Response:
SVCDOCS
Re-IPL the system. If any reference codes are surfaced,
27579071 Link from IOA to auxiliary cache IOA reference code as the entry point to the problem. If you
went operational cannot resolve the problem, contact your next level of
support.
Servicer Response:
SVCDOCS
27579072 Link from IOA to auxiliary cache IOA
went non-operational 27579092 Disk unit requires initialization before
use.
Servicer Response:
No service action required. Servicer Response:
Perform IOPIP26 .
27579073 Incompatible or non-operational FRU List:
auxiliary cache IOA attached. SVCDOCS
FRU List:
SVCDOCS 27579093 Read cache device not in correct format
Servicer Response:
Perform IOPIP40. Contact your next level of support.
FRU List:
27579081 I/O processor card detected device error SVCDOCS
FRU List:
FI01105 2757B934 Incompatible hardware detected.
STORIOA FRU List:

STORIOA

2757FF3D I/O adapter detected recoverable error
Servicer Response:
STORIOA
FRU List:
FI01105 ANYBRDG
STORIOA
FI01140
BACKPLN

2757FF6D • 27633101
2757FF6D I/O processor detected a recoverable 27633022 I/O processor detected a SCSI bus
system bus error configuration error
IOP Error occurred on SCSI bus 2. To correct or isolate a
ANYBUS IOPIP17 . Use the failing item (FI) codes to find failing
devices.
27631310 I/O processor resource not available FRU List:
USER
Servicer Response:
The I/O processor error log is being filled faster than
FI01107
STORIOA

FRU List: configuration error
IOP
Servicer Response:
ANYBUS
STORIOA devices.
FRU List:
27633020 I/O processor detected a SCSI bus USER
configuration error
possible user error or configuration error, perform STORIOA
devices.
FRU List: error
USER
Servicer Response:
FI01107
FRU List:
STORIOA FI01107
STORIOA
configuration error
FI01140
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a BACKPLN
devices. 27633101 I/O processor card detected interface
error
FRU List:
USER Servicer Response:
FI01107 FRU List:
FI01107
STORIOA
STORIOA
FI01140
BACKPLN

27633102 • 27633151
27633102 I/O processor card detected interface 27633123 I/O Processor detected that the bus is
error not operational
Error occurred on SCSI bus 2. Perform IOPIP13 . A device was added to SCSI bus 3 of the I/O Adapter
FRU List:
the device.
FI01107
FRU List:
STORIOA SVCDOCS
FI01140 27633140 I/O Processor detected that the bus is

now operational
BACKPLN
Servicer Response:
27633103 I/O processor card detected interface occurred before it require no service action, since SCSI
error bus 0 is now operational.
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 . 27633141 I/O Processor detected that the bus is
FRU List: now operational
STORIOA occurred before it require no service action, since SCSI
FI01140
BACKPLN
now operational
Servicer Response:
not operational
the device.
now operational
FRU List:
Servicer Response:
SVCDOCS
27633121 I/O Processor detected that the bus is bus 3 is now operational.
not operational
Servicer Response: 27633150 I/O processor detected a SCSI bus
A device was added to SCSI bus 1 of the I/O Adapter configuration error
Servicer Response:
the device.
FRU List: bus 0 at the same time. Correct the SCSI bus 0
SVCDOCS configuration.
FRU List:
27633122 I/O Processor detected that the bus is SVCDOCS
not operational
Servicer Response:
the device.

27633400 • 27638140
FRU List:
27638009 Impending cache battery pack failure
SVCDOCS
FRU List:
CACHBAT
FRU List:
FI02112
STORIOA
FRU List:
FI01106 SVCDOCS

error
FI01140
FRU List:
AJDGP01
FRU List: IOP
DEVBPLN
27633501 I/O processor Licensed Internal Code error
FRU List: An error occurred on SCSI bus 0. No action is required.
AJDGP01 This reference code is logged for information only.

error
27633600 System log entry only, no service action Servicer Response:
required An error occurred on SCSI bus 1. No action is required.
required 27638132 IOA detected recoverable device bus
error
27638008 A permanent cache battery pack failure Servicer Response:
occurred An error occurred on SCSI bus 2. No action is required.
Servicer Response: This reference code is logged for information only.
Note: Under a certain configuration, this SRC may not 27638133 IOA detected recoverable device bus
represent an error that requires a service action. error
Storage IOA may have been altered and/or the Storage Servicer Response:
IOA Cache may have been disabled to allow An error occurred on SCSI bus 3. No action is required.
attachment of OEM Storage that emulates a Load This reference code is logged for information only.
each time the IOA is IPLed and it can be ignored. 27638140 IOA detected recoverable device bus
FRU List: error
CACHBAT Servicer Response:
STORIOA information only.

27638141 • 27639002
27638141 IOA detected recoverable device error 27638157 I/O adapter card error
No action is required. This reference code is logged for Display the Service Action Log entry for this SRC. If
information only. the Failing Item indicates I/O adapter, then replace the
then do NOT replace the I/O adapter. This is a
27638145 A recoverable I/O processor error
recoverable error. Perform the following for the I/O
occurred.
FRU List: 1. If the I/O Processor is not operable and disk units
STORIOA are attached, use Hardware Service Manager to
27638146 Disk device detected recoverable error may then need to be Varied On.
FRU List: RESET(*YES) command to reset the IOP and Vary
FI01105 On attached resources.
FRU List:
27638150 A permanent I/O processor failure SVCDOCS
occurred
Servicer Response: 27638200 I/O processor Licensed Internal Code
error
represent an error that requires a service action. FRU List:
Depending on the configuration of the system, the AJDGP01
IOA Cache may have been disabled to allow IOP
FRU List:
FRU List:
FI01105
STORIOA
STORIOA
ANYBRDG
27639001 I/O processor card detected device

configuration error
error
Servicer Response:
FRU List:
Perform IOPIP33 .
AJDGP01
FRU List:
STORIOA SVCDOCS
27638155 A permanent I/O processor failure 27639002 I/O processor card detected device error
occurred
Servicer Response:
FRU List: Perform IOPIP16 .
AJDGP01
FRU List:
FI01105
STORIOA
STORIOA
occurred FI01140
FRU List:
BACKPLN
AJDGP01
FI01106
STORIOA

27639008 • 27639027
FRU List: FRU List:
SVCDOCS SVCDOCS
FRU List:
Servicer Response:
Perform IOPIP31.
Perform IOPIP22 .
FRU List:
27639011 Cache data belongs to devices other
SVCDOCS
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP22 .
FRU List:
SVCDOCS
data in conflicting mode See
JOVERRIDE.
FRU List:
physical location.
SVCDOCS
Servicer Response:
Perform IOPIP21 .
FRU List:
Servicer Response:
SVCDOCS
jumpers.
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP22 .
hardware configuration. FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP34 .
FRU List:
SVCDOCS

27639028 • 27639054
27639028 Incorrect hardware configuration change 27639050 Required cache data cannot be located
has been detected. for a disk unit.
Reduce the number of arrays on IOP. Either move all Perform IOPIP30 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
failed device.
Servicer Response:
has been detected.
Servicer Response: code may appear in the product activity log. If so,
Contact your next level of support. perform the action indicated for the 9054 reference
code.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
entry
Servicer Response:
This entry contains additional array information for
been modified.
than 10 array members. Use the 90xx entry that Servicer Response:
occurred at the same time as this reference code as the Contact your next level of support.
FRU List:
SVCDOCS
missing or failed disk unit.
FRU List: previous problems.
SVCDOCS
Servicer Response:
Take action on other IOP reference codes which have
Perform IOPIP21.
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
27639031 Array protection temporarily suspended removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
Servicer Response:
No action required. Protection will be automatically FRU List:
restarted. SVCDOCS
27639040 Array protection temporarily suspended 27639054 IOP resources not available due to
previous problems.
Servicer Response:
No action required. Protection will be automatically Servicer Response:
restarted. Power off the system and remove all new or
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
FRU List:
AJDGP01
SVCDOCS

27639071 • 27781310
27639071 Link from IOA to auxiliary cache IOA 27639091 Incorrect hardware configuration change
went operational has been detected.
No service action required. Re-IPL the system. If any reference codes are surfaced,
went non-operational
support.
Servicer Response:
FRU List:
No service action required.
SVCDOCS
27639073 Incompatible or non-operational

use.
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP26 .
SVCDOCS
27639093 Read cache device not in correct format
FRU List:
STORIOA FRU List:
SVCDOCS
Servicer Response: 2763B934 Incompatible hardware detected.
FRU List: STORIOA
FI01105
STORIOA
FRU List:
FI01140 STORIOA
BACKPLN ANYBRDG
FI01106 2763FF6D I/O processor detected a recoverable

system bus error
27639090 Disk unit has been modified after the FRU List:
last known status. IOP
Servicer Response:
Re-IPL the system. If any reference codes are surfaced, ANYBUS
reference code as the entry point to the problem. If you 27781310 I/O processor resource not available
support. Servicer Response:
FRU List: the errors are being reported to the system. Check other
SVCDOCS errors reported to the system and correct them.

27783006 • 27783102
27783006 System bus error 27783023 I/O processor detected a SCSI bus
configuration error
FRU List:
IOP Servicer Response:
ANYBUS possible user error or configuration error, perform
STORIOA devices.
FRU List:
configuration error
FI01107
Servicer Response:
STORIOA
devices. 27783100 I/O processor card detected interface
error
FRU List:
FI01107
FRU List:
FI01107
STORIOA
STORIOA
configuration error FI01140
Servicer Response:
BACKPLN
IOPIP17 . Use the failing item (FI) codes to find failing 27783101 I/O processor card detected interface
devices. error
USER Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
FI01107
FI01107
STORIOA
STORIOA
27783022 I/O processor detected a SCSI bus FI01140

configuration error
Servicer Response: BACKPLN
possible user error or configuration error, perform 27783102 I/O processor card detected interface
IOPIP17 . Use the failing item (FI) codes to find failing error
devices.
Servicer Response:
FRU List: Error occurred on SCSI bus 2. Perform IOPIP13 .
USER
FRU List:
FI01107 FI01107
STORIOA STORIOA
FI01140
BACKPLN

27783103 • 27783400
error now operational
Error occurred on SCSI bus 3. Perform IOPIP13 . This reference code and the 3120 reference code that
FRU List:
FI01107
STORIOA 27783141 I/O Processor detected that the bus is

now operational
BACKPLN occurred before it require no service action, since SCSI
not operational 27783142 I/O Processor detected that the bus is
Servicer Response: now operational
A device was added to SCSI bus 0 of the I/O Adapter Servicer Response:
and caused the bus to become not operational. Remove This reference code and the 3122 reference code that
the device. occurred before it require no service action, since SCSI
FRU List: bus 2 is now operational.
SVCDOCS
27783121 I/O Processor detected that the bus is now operational
Servicer Response: This reference code and the 3123 reference code that
A device was added to SCSI bus 1 of the I/O Adapter occurred before it require no service action, since SCSI
and caused the bus to become not operational. Remove bus 3 is now operational.
the device.
SVCDOCS configuration error
Servicer Response:
27783122 I/O Processor detected that the bus is Internal and external SCSI cables are connected to SCSI
not operational bus 0 at the same time. Correct the SCSI bus 0
configuration.
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter FRU List:
and caused the bus to become not operational. Remove SVCDOCS
the device.
Servicer Response:
27783123 I/O Processor detected that the bus is Internal and external SCSI cables are connected to SCSI
not operational bus 1 at the same time. Correct the SCSI bus 1
configuration.
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter FRU List:
and caused the bus to become not operational. Remove SVCDOCS
the device.
FRU List: 27783400 I/O processor card detected device error
SVCDOCS FRU List:
FI02112
STORIOA

27783401 • 27788145
FI01106
error
DEVTERM
FRU List:
FI01140 AJDGP01
IOP
FRU List: 27788130 IOA detected recoverable device bus
DEVBPLN error
Servicer Response:
27783501 I/O processor Licensed Internal Code An error occurred on SCSI bus 0. No action is required.
error. This reference code is logged for information only.
FRU List:
AJDGP01 27788131 IOA detected recoverable device bus
error
IOP
Servicer Response:
27783600 System log entry only, no service action This reference code is logged for information only.
required

27783601 System log entry only, no service action error
required
Servicer Response:
27788008 A permanent cache battery pack failure This reference code is logged for information only.
occurred
Servicer Response: 27788133 IOA detected recoverable device bus
error
represent an error that requires a service action. Servicer Response:
Depending on the configuration of the system, the An error occurred on SCSI bus 3. No action is required.
Storage IOA may have been altered and/or the Storage This reference code is logged for information only.
attachment of OEM Storage that emulates a Load 27788140 IOA detected recoverable device bus
Source drive. If this is the case, this error will be posted error
Servicer Response:
FRU List: No action is required. This reference code is logged for
CACHBAT information only.
STORIOA
27788009 Impending cache battery pack failure Servicer Response:

FRU List: information only.
CACHBAT

27788012 Attached read cache devices exceed occurred.
number of read caches on the IOA. FRU List:
STORIOA
FRU List:
SVCDOCS

27788146 • 27789008

27788146 Disk device detected recoverable error
FRU List: 2. If disk units are not attached, perform the VRYCFG
FI01105 RESET(*YES) command to reset the IOP and Vary
On attached resources.
27788150 A permanent I/O processor failure FRU List:
occurred SVCDOCS
Servicer Response:
Note: Under a certain configuration, this SRC may not error
Depending on the configuration of the system, the FRU List:
Storage IOA may have been altered and/or the Storage AJDGP01
attachment of OEM Storage that emulates a Load IOP
each time the IOA is IPLed and it can be ignored. 27789000 I/O processor card detected device error
FRU List: FRU List:
STORIOA FI01105
ANYBRDG STORIOA
27788151 I/O processor Licensed Internal Code 27789001 I/O processor card detected device
error configuration error
AJDGP01 Perform IOPIP33 .
STORIOA FRU List:

SVCDOCS

occurred 27789002 I/O processor card detected device error

FRU List:
STORIOA FI01105
27788156 A permanent I/O processor failure STORIOA

occurred
FI01140
FRU List:
AJDGP01
BACKPLN
STORIOA
FI01106

Servicer Response: expected by devices
Display the Service Action Log entry for this SRC. If
Servicer Response:
the Failing Item indicates I/O adapter, then replace the
Perform IOPIP25 .
then do NOT replace the I/O adapter. This is a FRU List:
recoverable error. Perform the following for the I/O SVCDOCS

27789009 • 27789028
FRU List:
IOPIP31
Servicer Response:
SVCDOCS
Perform IOPIP22 .
FRU List:
SVCDOCS
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP22 .
FRU List:
SVCDOCS
JOVERRIDE.
FRU List:
physical location.
SVCDOCS
Servicer Response:
Perform IOPIP21 .
FRU List:
Servicer Response:
SVCDOCS
jumpers.
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP22 .
SVCDOCS
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP34 .
SVCDOCS
Servicer Response:
Perform IOPIP20 .
FRU List:
has been detected.
SVCDOCS
Servicer Response:
FRU List:
SVCDOCS

27789029 • 27789072

has been detected.
Servicer Response: code.
FRU List:
SVCDOCS FRU List:
SVCDOCS
entry 27789052 Cache data exists for device that has
been modified.
Servicer Response:
This entry contains additional array information for Servicer Response:
90xx reference codes when the array contains more Contact your next level of support.
occurred at the same time as this reference code as the FRU List:
starting point for this problem. SVCDOCS
27789030 Array no longer protected due to 27789053 IOP resources not available due to
missing or failed disk unit. previous problems.

IOPIP21
SVCDOCS
removable media. Look for Product Activity Log entries
FRU List:
restarted.
previous problems.
Servicer Response:
Servicer Response: Power off the system and remove all new or
No action required. Protection will be automatically replacement disk units. IPL the system to DST. If you
restarted. cannot perform a type A or B IPL, perform a type D
IPL from removable media.
Look for Product Activity Log entries for other IOP
reference codes and take action on them.
FRU List:
FRU List:
SVCDOCS
AJDGP01

went operational
for a disk unit.
Servicer Response:
Servicer Response:
Perform IOPIP30 .
FRU List:
SVCDOCS
Servicer Response:
failed device.
Servicer Response:

27789073 • 27803020
27789073 Incompatible or non-operational 27789092 Disk unit requires initialization before

auxiliary cache IOA attached. . use.
Perform IOPIP26 .
IOPIP40
FRU List:
SVCDOCS
SVCDOCS

FRU List:
Servicer Response:
FI01105
STORIOA FRU List:
SVCDOCS
Servicer Response:
STORIOA
FRU List:
FI01105
STORIOA FRU List:
STORIOA
FI01140
ANYBRDG
BACKPLN
FI01106 2778FF6D I/O processor detected a recoverable

system bus error
27789090 Disk unit has been modified after the FRU List:
Servicer Response: ANYBUS

reference code as the entry point to the problem. If you 27801310 I/O processor resource not available
cannot resolve the problem, contact your next level of Servicer Response:
support. The I/O processor error log is being filled faster than
FRU List: the errors are being reported to the system. Check other
SVCDOCS errors reported to the system and correct them.
27789091 Incorrect hardware configuration change 27803006 System bus error

has been detected. FRU List:
Servicer Response: IOP
go to the list of system reference codes and use the new ANYBUS
cannot resolve the problem, contact your next level of STORIOA
support.
Servicer Response:
devices.

27803021 • 27803120
FRU List: FI01107

USER
STORIOA
FI01107
FI01140
STORIOA
BACKPLN
configuration error 27803101 I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a Servicer Response:
possible user error or configuration error, perform Error occurred on SCSI bus 1. Perform IOPIP13 .
devices. FRU List:
FI01107
FRU List:
USER STORIOA
FI01107 FI01140
STORIOA BACKPLN
IOPIP17 . Use the failing item (FI) codes to find failing FRU List:
devices. FI01107
FRU List: STORIOA

USER
FI01140
FI01107
BACKPLN
STORIOA

27803023 I/O processor detected a SCSI bus error
configuration error
Servicer Response:
Servicer Response: Error occurred on SCSI bus 3. Perform IOPIP13 .
possible user error or configuration error, perform FRU List:
IOPIP17 . Use the failing item (FI) codes to find failing FI01107
devices.
STORIOA
FRU List:
USER
FI01140
FI01107
BACKPLN
STORIOA
not operational
Servicer Response: and caused the bus to become not operational. Remove
Error occurred on SCSI bus 0. Perform IOPIP13 . the device.
FRU List:

27803121 • 27803501
FRU List:
SVCDOCS
now operational
Servicer Response:
not operational
the device.
configuration error
FRU List:
Servicer Response:
SVCDOCS
27803122 I/O Processor detected that the bus is configuration.
not operational
FRU List:
the device.
configuration error
FRU List:
Servicer Response:
SVCDOCS
27803123 I/O Processor detected that the bus is configuration.
not operational
FRU List:
the device.
FRU List:
FRU List:
FI02112
SVCDOCS
STORIOA
now operational FI01106
Servicer Response:
This reference code and the 3120 reference code that DEVTERM
bus 0 is now operational. FI01140
27803141 I/O Processor detected that the bus is 27803401 Device backplane problem
now operational FRU List:
Servicer Response: DEVBPLN
occurred before it require no service action, since SCSI 27803501 I/O processor Licensed Internal Code
bus 1 is now operational. error
FRU List:
27803142 I/O Processor detected that the bus is AJDGP01
now operational

27803600 • 27808150
27803600 System log entry only, no service action 27808132 IOA detected recoverable device bus
required error
Servicer Response:
27803601 System log entry only, no service action An error occurred on SCSI bus 2. No action is required.
required This reference code is logged for information only.
27808008 A permanent cache battery pack failure 27808133 IOA detected recoverable device bus
occurred error
Note: Under a certain configuration, this SRC may not This reference code is logged for information only.
error
attachment of OEM Storage that emulates a Load Servicer Response:
Source drive. If this is the case, this error will be posted No action is required. This reference code is logged for
each time the IOA is IPLed and it can be ignored. information only.
FRU List:
CACHBAT 27808141 IOA detected recoverable device error
Servicer Response:
STORIOA
information only.
FRU List: 27808145 A recoverable I/O processor error
CACHBAT occurred.
FRU List:
27808012 Attached read cache devices exceed STORIOA
FRU List:
FRU List:
SVCDOCS
FI01105

error
occurred
FRU List:
Servicer Response:
AJDGP01
IOP
27808130 IOA detected recoverable device bus Storage IOA may have been altered and/or the Storage
error IOA Cache may have been disabled to allow
Servicer Response: Source drive. If this is the case, this error will be posted
An error occurred on SCSI bus 0. No action is required. each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
error
ANYBRDG
Servicer Response:

27808151 • 27809011
27808151 I/O processor Licensed Internal Code 27809001 I/O processor card detected device
error configuration error
FRU List:
STORIOA
SVCDOCS

occurred
Servicer Response:
FRU List:
Perform IOPIP16 .
AJDGP01
FRU List:
STORIOA FI01105
STORIOA
occurred
FI01140
FRU List:
AJDGP01 BACKPLN
STORIOA FI01106
27808157 I/O adapter card error 27809008 I/O card does not support functions
expected by devices
Servicer Response:
Display the Service Action Log entry for this SRC. If Servicer Response:
the Failing Item indicates I/O adapter, then replace the Perform IOPIP25 .
then do NOT replace the I/O adapter. This is a FRU List:
recoverable error. Perform the following for the I/O SVCDOCS
1. If the I/O Processor is not operable and disk units 27809009 Call your next level of support for
are attached, use Hardware Service Manager to assistance
FRU List:
SVCDOCS
RESET(*YES) command to reset the IOP and Vary
On attached resources. 27809010 Cache data associated with attached
FRU List:
SVCDOCS FRU List:
IOPIP31
error SVCDOCS
FRU List:
AJDGP01 27809011 Cache data belongs to devices other
than those attached
IOP
Servicer Response:
Perform IOPIP32 .
FRU List:
FRU List: SVCDOCS
FI01105
STORIOA

27809014 • 27809030
27809014 Mode jumper overridden due to cache 27809025 Disk unit is not supported at its
data in conflicting mode See physical location.
JOVERRIDE.
Servicer Response:
SVCDOCS
FRU List:
SVCDOCS
See Mode jumper is missing in Storage I/O card modes and hardware configuration.
jumpers.
Servicer Response:
SVCDOCS
FRU List:
SVCDOCS
Servicer Response: hardware configuration.
Perform IOPIP20 .
Servicer Response:
SVCDOCS
FRU List:
SVCDOCS
Servicer Response: has been detected.
Perform IOPIP20 .
Servicer Response:
FRU List: Reduce the number of arrays on IOP. Either move all
SVCDOCS devices in an array to another IOP that supports arrays,
27809022 Array not functional due to present FRU List:
hardware configuration. SVCDOCS
Servicer Response:
Perform IOPIP22 . 27809029 Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS Servicer Response:
27809023 Array not functional due to present FRU List:
hardware configuration. SVCDOCS
Servicer Response:
Perform IOPIP22 . 2780902F Array addendum Product Activity Log
entry
FRU List:
Servicer Response: starting point for this problem.
Perform IOPIP22 .
FRU List: 27809030 Array no longer protected due to
SVCDOCS missing or failed disk unit.
Servicer Response::
Perform isolation procedure IOPIP21 .

27809031 • 27809081
Tip: All of the isolation procedures are located in your

host server’s service guide.
previous problems.
FRU List:
Servicer Response:
SVCDOCS
27809031 Array protection temporarily suspended perform a type A or B IPL, perform a type D IPL from
Servicer Response: for other IOP reference codes and take action on them.
restarted. FRU List:
SVCDOCS
Servicer Response: previous problems.
restarted. Servicer Response:
27809041 Background array parity check detected cannot perform a type A or B IPL, perform a type D
and corrected errors. IPL from removable media. Look for Product Activity
Servicer Response:: Log entries for other IOP reference codes and take
Call your next level of support to report the problem. action on them.
FRU List: FRU List:

AJDGP01 SVCDOCS
27809050 Required cache data cannot be located 27809071 Link from IOA to auxiliary cache IOA
for a disk unit. went operational

Perform IOPIP30 . No service action required.
FRU List:
SVCDOCS 27809072 Link from IOA to auxiliary cache IOA
27809051 IOP cache data exists for a missing or Servicer Response:

failed device. No service action required.
Servicer Response:
If all configured units are missing, a 9054 reference 27809073 Incompatible or non-operational
code may appear in the product activity log. If so, auxiliary cache IOA attached.
perform the action indicated for the 9054 reference Servicer Response::
code. Perform isolation procedure IOPIP40 .
Otherwise, perform IOPIP27 . Tip: All of the isolation procedures are located in your
FRU List: host server’s service guide.
SVCDOCS FRU List:
SVCDOCS
been modified. 27809081 I/O processor card detected device error
Contact your next level of support. FI01105
FRU List:
SVCDOCS STORIOA

27809082 • 27823021
27809082 I/O processor card detected device error 2780B934 Incompatible hardware detected.
Perform IOPIP16 . STORIOA
FRU List:
FI01105 2780FF3D I/O adapter detected recoverable error
FRU List:
STORIOA
STORIOA
FI01140
ANYBRDG
BACKPLN
2780FF6D I/O processor detected a recoverable
FI01106 system bus error
FRU List:
27809090 Disk unit has been modified after the IOP
last known status.
ANYBUS
Servicer Response:
go to the list of system reference codes and use the new 27821310 I/O processor resource not available
Servicer Response:
support.
FRU List: errors reported to the system and correct them.
SVCDOCS
FRU List:
has been detected.
IOP
Servicer Response:
Re-IPL the system. If any reference codes are surfaced, ANYBUS
reference code as the entry point to the problem. If you STORIOA
support.
SVCDOCS
Servicer Response:
27809092 Disk unit requires initialization before possible user error or configuration error, perform
use. IOPIP17 . Use the failing item (FI) codes to find failing
devices.
Servicer Response:
USER
FRU List:
SVCDOCS
FI01107
27809093 Read cache device not in correct format STORIOA

Servicer Response:
Contact your next level of support. 27823021 I/O processor detected a SCSI bus
devices.

27823022 • 27823121
FRU List: STORIOA

USER
FI01140
FI01107
BACKPLN
STORIOA
configuration error
Servicer Response:
FRU List:
FI01107
devices.
STORIOA
FRU List:
USER FI01140
FI01107 BACKPLN
STORIOA
error
configuration error Servicer Response:
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a FRU List:
possible user error or configuration error, perform FI01107
devices. STORIOA
FRU List: FI01140

USER
BACKPLN
FI01107

not operational
27823100 I/O processor card detected interface Servicer Response:

error A device was added to SCSI bus 0 of the I/O Adapter
Servicer Response: the device.
FRU List:
FRU List: SVCDOCS
FI01107

not operational
BACKPLN and caused the bus to become not operational. Remove
the device.
27823101 I/O processor card detected interface FRU List:
error SVCDOCS
Servicer Response:
FRU List:
FI01107

27823122 • 27828008
FRU List:
SVCDOCS
not operational
Servicer Response:
configuration error
the device. Servicer Response:
FRU List:
SVCDOCS
configuration.
FRU List:
SVCDOCS
not operational
Servicer Response:
and caused the bus to become not operational. Remove FRU List:
the device. FI02112
FRU List:
SVCDOCS STORIOA
FI01106
now operational DEVTERM
Servicer Response:
bus 0 is now operational. 27823401 Device backplane problem
FRU List:
27823141 I/O Processor detected that the bus is DEVBPLN
now operational
This reference code and the 3121 reference code that error
AJDGP01
IOP
now operational
Servicer Response:
required
required
now operational
Servicer Response:
occurred
configuration error

27828009 • 27828156
FRU List:
CACHBAT
Servicer Response:
STORIOA No action is required. This reference code is logged for
information only.
FRU List: occurred.
CACHBAT
FRU List:
STORIOA
number of read caches on the IOA. 27828146 Disk device detected recoverable error
FRU List: FRU List:
SVCDOCS FI01105
27828100 I/O processor Licensed Internal Code 27828150 A permanent I/O processor failure
error occurred
AJDGP01
IOP represent an error that requires a service action.
27828130 IOA detected recoverable device bus IOA Cache may have been disabled to allow
error attachment of OEM Storage that emulates a Load
This reference code is logged for information only. FRU List:
STORIOA
error ANYBRDG
Servicer Response:
An error occurred on SCSI bus 1. No action is required. 27828151 I/O processor Licensed Internal Code
This reference code is logged for information only. error
FRU List:
27828132 IOA detected recoverable device bus AJDGP01
error
STORIOA
Servicer Response:
This reference code is logged for information only. 27828155 A permanent I/O processor failure
occurred
27828133 IOA detected recoverable device bus FRU List:
error AJDGP01
Servicer Response:
STORIOA
occurred
error FRU List:
AJDGP01
Servicer Response:
information only. STORIOA

27828157 • 27829020
expected by devices
Servicer Response:
FRU List:
SVCDOCS
re-IPL the IOP. Other resources attached to the IOP FRU List:
may then need to be Varied On. SVCDOCS
FRU List:
SVCDOCS FRU List:
IOPIP31
error SVCDOCS
FRU List:
AJDGP01 27829011 Cache data belongs to devices other
than those attached
IOP
Servicer Response:
Perform IOPIP32 .
FRU List:
FRU List: SVCDOCS
FI01105
STORIOA
data in conflicting mode. See
JOVERRIDE.
FRU List:
configuration error
SVCDOCS
Servicer Response:
Perform IOPIP33 .
FRU List:
Servicer Response:
SVCDOCS
jumpers.
FRU List:
Perform IOPIP16 .
FI01105 hardware configuration.
Servicer Response:
STORIOA
Perform IOPIP20 .
FI01140 FRU List:
SVCDOCS
BACKPLN
FI01106

27829021 • 27829041
Perform IOPIP20 . Reduce the number of arrays on IOP. Either move all
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
has been detected.
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
entry
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
27829024 Array not functional due to present occurred at the same time as this reference code as the
hardware configuration. starting point for this problem.
Servicer Response:
Perform IOPIP22 . 27829030 Array no longer protected due to
FRU List:
SVCDOCS Servicer Response::
physical location.
Servicer Response:
FRU List:
Perform IOPIP21 .
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
restarted.
Servicer Response:
Perform IOPIP22 .
FRU List:
Servicer Response:
SVCDOCS
restarted.
Servicer Response: and corrected errors.
Perform IOPIP34 .
Servicer Response::
FRU List: Call your next level of support to report the problem.
SVCDOCS
FRU List:
AJDGP01

27829050 • 27829090
for a disk unit. went operational
FRU List:
SVCDOCS 27829072 Link from IOA to auxiliary cache IOA
27829051 IOP cache data exists for a missing or Servicer Response:
failed device. No service action required.
Servicer Response:
If all configured units are missing, a 9054 reference 27829073 Incompatible or non-operational
code may appear in the product activity log. If so, auxiliary cache IOA attached.
Servicer Response::
code.
FRU List: host server’s service guide.
SVCDOCS
FRU List:
SVCDOCS
been modified.
Servicer Response:
FRU List:
FI01105
FRU List:
SVCDOCS STORIOA
27829053 IOP resources not available due to 27829082 I/O processor card detected device error
previous problems.
Servicer Response:
Servicer Response: Perform IOPIP16 .
surfaced. If you cannot get to SST or DST, and cannot FRU List:
perform a type A or B IPL, perform a type D IPL from FI01105
for other IOP reference codes and take action on them. STORIOA
FRU List: FI01140

SVCDOCS
BACKPLN
previous problems. FI01106
Servicer Response:
Power off the system and remove all new or 27829090 Disk unit has been modified after the
replacement disk units. IPL the system to DST. If you last known status.
Servicer Response:
action on them.
FRU List: cannot resolve the problem, contact your next level of
SVCDOCS support.
FRU List:
SVCDOCS

27829091 • 57033022
27829091 Incorrect hardware configuration change 57033006 System bus error

has been detected.
FRU List:
go to the list of system reference codes and use the new ANYBUS
cannot resolve the problem, contact your next level of STORIOA
support.
Servicer Response:
27829092 Disk unit requires initialization before Error occurred on SCSI bus 0. To correct or isolate a
use. possible user error or configuration error, perform
Servicer Response: IOPIP17 . Use the failing item (FI) codes to find failing
Perform IOPIP26 . devices.
FRU List: FRU List:

SVCDOCS USER
FI01107
Servicer Response: STORIOA
Servicer Response:
2782B934 Incompatible hardware detected. Error occurred on SCSI bus 1. To correct or isolate a
STORIOA devices.
FRU List:
2782FF3D I/O adapter detected recoverable error USER
FRU List:
STORIOA FI01107
ANYBRDG STORIOA
2782FF6D I/O processor detected a recoverable 57033022 I/O processor detected a SCSI bus
system bus error configuration error

ANYBUS IOPIP17 . Use the failing item (FI) codes to find failing
devices.
57031310 I/O processor resource not available FRU List:

USER
Servicer Response:
The I/O processor error log is being filled faster than FI01107
errors reported to the system and correct them. STORIOA

57033023 • 57033123
FRU List:
FI01107
devices.
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
57033100 I/O processor card detected interface not operational
error
Servicer Response:
Servicer Response: A device was added to SCSI bus 0 of the I/O Adapter
Error occurred on SCSI bus 0. Perform IOPIP13 . and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
FI01140
not operational
error
FRU List:

the device.
BACKPLN FRU List:
SVCDOCS
Servicer Response: not operational
FRU List: A device was added to SCSI bus 3 of the I/O Adapter
the device.
STORIOA FRU List:
SVCDOCS
FI01140
BACKPLN

57033140 • 57038012
FI01106
now operational
DEVTERM
Servicer Response:

Servicer Response:
AJDGP01
now operational IOP
Servicer Response:
now operational
57033150 I/O processor detected a SCSI bus represent an error that requires a service action.
configuration error Depending on the configuration of the system, the
FRU List: FRU List:
SVCDOCS CACHBAT

configuration error
Servicer Response: 57038009 Impending cache battery pack failure
FRU List:
CACHBAT
configuration.
FRU List:
SVCDOCS
FRU List:
FRU List: SVCDOCS
FI02112
STORIOA

57038100 • 57038157
57038100 I/O processor Licensed Internal Code 57038146 Disk device detected recoverable error
error
FRU List:
FRU List: FI01105
AJDGP01
IOP
occurred
Servicer Response:
error
Servicer Response: represent an error that requires a service action.
An error occurred on SCSI bus 0. No action is required. Depending on the configuration of the system, the
This reference code is logged for information only. Storage IOA may have been altered and/or the Storage
error
Servicer Response:
FRU List:
STORIOA
ANYBRDG
error
FRU List:
AJDGP01

error
An error occurred on SCSI bus 3. No action is required. occurred
FRU List:
AJDGP01
error STORIOA
Servicer Response:
No action is required. This reference code is logged for 57038156 A permanent I/O processor failure
information only. occurred
FRU List:
57038141 IOA detected recoverable device error AJDGP01
Servicer Response:
No action is required. This reference code is logged for STORIOA
information only.
57038145 A recoverable I/O processor error Servicer Response:
occurred. Display the Service Action Log entry for this SRC. If
FRU List: the Failing Item indicates I/O adapter, then replace the
STORIOA I/O adapter. If the Failing Item indicates SVCDOCS,

57038200 • 57039021

assistance
RESET(*YES) command to reset the IOP and Vary FRU List:
On attached resources. SVCDOCS
FRU List:
SVCDOCS 57039010 Cache data associated with attached

error Perform IOPIP31.
FRU List: SVCDOCS

AJDGP01
IOP 57039011 Cache data belongs to devices other

than those attached

Perform IOPIP32 .
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA
57039001 I/O processor card detected device data in conflicting mode See
configuration error JOVERRIDE.

FRU List:
SVCDOCS 57039015 Mode jumper missing
Servicer Response:
57039002 I/O processor card detected device error See Mode jumper is missing in Storage I/O card modes and
jumpers.
Servicer Response:
SVCDOCS
FRU List:
FI01105
STORIOA
Servicer Response:
FRU List:
BACKPLN
SVCDOCS
FI01106
expected by devices Servicer Response:
Perform IOPIP20 .
Servicer Response:
SVCDOCS
FRU List:
SVCDOCS

57039022 • 57039050
Perform IOPIP22 . Contact your next level of support.
FRU List: FRU List:
SVCDOCS SVCDOCS
Perform IOPIP22 . This entry contains additional array information for
FRU List:
SVCDOCS
Perform IOPIP22 .
Servicer Response::
FRU List: Perform isolation procedure IOPIP21 .
SVCDOCS
physical location. FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP21 .
FRU List:
restarted.
Servicer Response:
FRU List:
restarted.
SVCDOCS

and corrected errors.
Servicer Response::
Servicer Response:
Call your next level of support to report the problem.
Perform IOPIP34 .
FRU List:
FRU List:
AJDGP01
SVCDOCS

for a disk unit.
has been detected.
Servicer Response:
Servicer Response:
Perform IOPIP30 .
devices in an array to another IOP that supports arrays, FRU List:
or stop an array on this IOP. SVCDOCS
FRU List:
SVCDOCS

57039051 • 57039091
57039051 IOP cache data exists for a missing or 57039073 Incompatible or non-operational
failed device. auxiliary cache IOA attached.
Servicer Response: Servicer Response::
If all configured units are missing, a 9054 reference Perform isolation procedure IOPIP40 .
perform the action indicated for the 9054 reference Tip: All of the isolation procedures are located in your
code. Otherwise, perform IOPIP27 . host server’s service guide.
FRU List: FRU List:
SVCDOCS SVCDOCS
57039052 Cache data exists for device that has 57039081 I/O processor card detected device error
been modified.
FRU List:
FRU List: STORIOA
SVCDOCS
57039053 IOP resources not available due to Servicer Response:
previous problems. Perform IOPIP16 .
Take action on other IOP reference codes which have FI01105
perform a type A or B IPL, perform a type D IPL from STORIOA
for other IOP reference codes and take action on them. FI01140
FRU List:
SVCDOCS BACKPLN
FI01106
previous problems.
57039090 Disk unit has been modified after the
Servicer Response:
last known status.
cannot perform a type A or B IPL, perform a type D Re-IPL the system. If any reference codes are surfaced,
IPL from removable media. Look for Product Activity go to the list of system reference codes and use the new
Log entries for other IOP reference codes and take reference code as the entry point to the problem. If you
action on them. cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS FRU List:
SVCDOCS
went operational 57039091 Incorrect hardware configuration change
has been detected.
Servicer Response:
Servicer Response: support.
FRU List:
SVCDOCS

57039092 • 57093100
FRU List:
USER
use.
Perform IOPIP26 .
FRU List: STORIOA
SVCDOCS
57039093 Read cache device not in correct format configuration error

Contact your next level of support. Error occurred on SCSI bus 1. To correct or isolate a
SVCDOCS devices.
FRU List:
5703B934 Incompatible hardware detected. USER
FRU List:
STORIOA FI01107
STORIOA
STORIOA configuration error

5703FF6D I/O processor detected a recoverable IOPIP17 . Use the failing item (FI) codes to find failing
system bus error devices.
FRU List: FRU List:
IOP USER
ANYBUS FI01107
57091310 I/O processor resource not available STORIOA
Servicer Response:
The I/O processor error log is being filled faster than 57093023 I/O processor detected a SCSI bus
the errors are being reported to the system. Check other configuration error
errors reported to the system and correct them. Servicer Response:
FRU List: devices.
IOP
FRU List:
USER
ANYBUS
FI01107
STORIOA
STORIOA
configuration error
possible user error or configuration error, perform Servicer Response:
IOPIP17 . Use the failing item (FI) codes to find failing Error occurred on SCSI bus 0. Perform IOPIP13 .
devices. FRU List:

57093101 • 57093142
FI01107 FRU List:

SVCDOCS
STORIOA

error
FRU List:

the device.
BACKPLN FRU List:
SVCDOCS
not operational
Servicer Response:
FRU List:
FI01107
the device.
STORIOA FRU List:
SVCDOCS
FI01140
BACKPLN now operational
Servicer Response:
57093103 I/O processor card detected interface This reference code and the 3120 reference code that
error occurred before it require no service action, since SCSI
FI01107 now operational
Servicer Response:
STORIOA This reference code and the 3121 reference code that
FI01140 bus 1 is now operational.
BACKPLN
now operational
the device.

57093143 • 57098131
Servicer Response:
configuration error
Servicer Response:
Servicer Response:
FRU List:
SVCDOCS
configuration error
FRU List:
configuration.
SVCDOCS
FRU List:
CACHBAT
STORIOA
FRU List:
SVCDOCS
FI01106

error
FI01140 FRU List:
AJDGP01
IOP
FRU List:
DEVBPLN
error
FRU List: This reference code is logged for information only.
AJDGP01

error
Servicer Response:

57098132 • 57099000
57098132 IOA detected recoverable device bus 57098151 I/O processor Licensed Internal Code
error error
An error occurred on SCSI bus 2. No action is required. AJDGP01
STORIOA
occurred
Servicer Response:
An error occurred on SCSI bus 3. No action is required. FRU List:

error
No action is required. This reference code is logged for occurred
AJDGP01
STORIOA
Servicer Response:
information only. 57098157 I/O adapter card error
Servicer Response:
57098145 A recoverable I/O processor error Display the Service Action Log entry for this SRC. If
occurred. the Failing Item indicates I/O adapter, then replace the
FRU List: then do NOT replace the I/O adapter. This is a
STORIOA recoverable error. Perform the following for the I/O
57098146 Disk device detected recoverable error 1. If the I/O Processor is not operable and disk units
FI01105 may then need to be Varied On.
57098150 A permanent I/O processor failure RESET(*YES) command to reset the IOP and Vary
occurred On attached resources.
SVCDOCS
error
attachment of OEM Storage that emulates a Load AJDGP01
each time the IOA is IPLed and it can be ignored. IOP
FRU List:
STORIOA 57099000 I/O processor card detected device error
ANYBRDG FRU List:

FI01105
STORIOA

57099001 • 57099024
configuration error data in conflicting mode. See
JOVERRIDE.
Servicer Response:
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
jumpers.
Perform IOPIP16 .
FRU List:
FRU List:
SVCDOCS
FI01105

Perform IOPIP20 .
BACKPLN
FRU List:
FI01106 SVCDOCS

FRU List: FRU List:

SVCDOCS SVCDOCS

FRU List:
Perform IOPIP31. hardware configuration.
Servicer Response:
FRU List:
than those attached
FRU List:
SVCDOCS

57099025 • 57099052

physical location.
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP21 .
FRU List:
SVCDOCS
Servicer Response:
restarted.
Servicer Response:
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
restarted.

Servicer Response: of support to report the problem.
Perform IOPIP34 .
Servicer Response::
SVCDOCS
FRU List:
AJDGP01
has been detected.
Servicer Response: for a disk unit.
Servicer Response:
Perform IOPIP30 .
FRU List:
FRU List:
SVCDOCS
SVCDOCS

failed device.
has been detected.
Servicer Response:
Servicer Response:
FRU List: perform the action indicated for the 9054 reference
SVCDOCS code. Otherwise, perform IOPIP27 .
FRU List:
5709902F Array addendum Product Activity Log SVCDOCS
entry
Servicer Response: 57099052 Cache data exists for device that has
This entry contains additional array information for been modified.
Servicer Response:
starting point for this problem. FRU List:
SVCDOCS
Servicer Response::

57099053 • 57099093
previous problems.
Servicer Response:
FRU List:
FI01105
FRU List: FI01140

SVCDOCS
BACKPLN
Servicer Response:
cannot perform a type A or B IPL, perform a type D Servicer Response:
IPL from removable media. Look for Product Activity Re-IPL the system. If any reference codes are surfaced,
Log entries for other IOP reference codes and take go to the list of system reference codes and use the new
action on them. reference code as the entry point to the problem. If you
SVCDOCS support.
FRU List:
57099071 Link from IOA to auxiliary cache IOA SVCDOCS
went operational
Servicer Response: 57099091 Incorrect hardware configuration change
No service action required. has been detected.
Servicer Response:
57099072 Link from IOA to auxiliary cache IOA Re-IPL the system. If any reference codes are surfaced,
went non-operational go to the list of system reference codes and use the new
Servicer Response: cannot resolve the problem, contact your next level of
No service action required. support.
FRU List:
57099073 Incompatible or non-operational SVCDOCS
Servicer Response:: 57099092 Disk unit requires initialization before
Perform isolation procedure IOPIP40 . use.
Tip: All of the isolation procedures are located in your Servicer Response:
host server’s service guide. Perform IOPIP26 .
FRU List: FRU List:

SVCDOCS SVCDOCS
57099081 I/O processor card detected device error 57099093 Read cache device not in correct format

FI01105 Contact your next level of support.
FRU List:
STORIOA SVCDOCS

5709B934 • 27491317
5709B934 Incompatible hardware detected. 5709FF6D I/O processor detected a recoverable

system bus error
FRU List:
STORIOA FRU List:
IOP
ANYBUS
FRU List:
STORIOA
ANYBRDG
(2749, 2767, 2768, 2842, 2843, 2844, 284B) Reference codes

(2749, 2767, 2768, 2842, 2843, 2844, 284B) Reference codes
AJDGP01
occurred
IOP
FRU List:
IOP FI01104
MA_BRDG BACKPLN
AJDGP01
27491307 I/O processor resource not available
AJDG301 FRU List:
AJDGP01
27490A22 I/O processor detected a storage transfer
error AJDG301
FRU List:
AJDGP01 27491310 I/O processor resource not available
Servicer Response:
AJDG301 The I/O processorerror log is being filled faster than
IOP errors reported to the system and correct them.
MA_BRDG
27491317 I/O processor card error
Servicer Response:
2749102E Out of alternate sectors for disk storage
Display the Service ActionLog entry for this SRC. If the
FRU List: Failing Item indicates IOP, then replace the IOP. If the
FI01105 Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
following:
27491306 I/O processor card or Licensed Internal
Code error
Servicer Response: are attached, use Hardware Service Manager to re-IPL
A microprocessor exception occurred on the I/O the IOP. Other resources attached to the IOP may then
processor. need to be Varied On.
FRU List:

27492200 • 27493022
2. If disk units are not attached, perform the VRYCFG FI01141

RESET(*YES) command to reset the IOP and Vary On
attached resources. FI01106
FRU List:
SVCDOCS 27493006 System bus error
FRU List:
27492200 I/O processor Licensed Internal Code IOP
error
FRU List: ANYBUS
AJDGP01
FI01101
27492201 Removable media error during IPL

USER
Servicer Response:
FI01105 Error occurred on SCSI bus 0. To correct or isolate a
27492202 Removable media error during IPL devices.
FRU List: FRU List:
FI00022 USER
FI01105 FI01107
27493000 A permanent I/O processor failure STORIOA

occurred
FI01101 configuration error
Servicer Response:
MA_BRDG IOPIP17 . Use the failing item (FI) codes to find failing
devices.
27493001 Not valid condition in I/O Processor FRU List:
Licensed InternalCode USER
Servicer Response:
FI01107
The Licensed Internal Code found a condition that
should not haveoccurred.
STORIOA
FRU List:
IOP
configuration error
AJDGP01
Servicer Response:
27493002 Addressed device failed to respond to
selection
Servicer Response: devices.
Perform IOPIP16 .
FRU List:
FRU List: USER
FI01105
FI01107
STORIOA
STORIOA
FI01140

27493023 • 27493103
Error occurred on SCSI bus 3. To correct or isolate a Erroroccurred on SCSI bus 0. Perform IOPIP13 .
FRU List:
FI01107
devices.
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
27493080 I/O processor Licensed Internal Code error
error
Servicer Response:
FRU List: Erroroccurred on SCSI bus 1. Perform IOPIP13 .
AJDGP01
FRU List:
FI01107
required. STORIOA
27493084 I/O processor card or Licensed Internal FI01140

Code error
BACKPLN
Servicer Response:
A microprocessor exception occurred on the I/O
processor. 27493102 I/O processor card detected interface
error
FRU List:
AJDGP01 Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13 .
IOP FRU List:
FI01107
FI01104
STORIOA
MA_BRDG
FI01140
BACKPLN
Servicer Response:
The LicensedInternal Code could not allocate resources
on the I/O processor card. 27493103 I/O processor card detected interface
error
FRU List:
AJDG301 FRU List:
FI01107
IOACNFG
STORIOA
FI01104
FI01140
BACKPLN

27493109 • 27493143

27493109 I/O processor timed out a device
command
the device.
Servicer Response:
FRU List:
Perform IOPIP16 .
SVCDOCS
FRU List:
FI01105
not operational
STORIOA
Servicer Response:
FI01140 A device was added to SCSI bus 3 of the I/O Adapter
BACKPLN the device.
FRU List:
FI01106 SVCDOCS
27493110 I/O processor card detected interface 27493136 The removable media device is assigned
error elsewhere
Perform IOPIP16 . USER
FRU List:
FI01105 FI01105

now operational
FI01140
Servicer Response:
BACKPLN This reference code and the 3120 reference code that
FI01106

now operational
not operational
Servicer Response:
Servicer Response:
the device.
FRU List:
SVCDOCS
now operational
Servicer Response:
not operational
the device.
now operational
FRU List:
Servicer Response:
SVCDOCS
not operational
Servicer Response:

27493150 • 27493601
27493150 I/O processor detected a SCSI bus 27493250 Disk unit requires initialization before
configuration error use.
Internal and external SCSI cables are connected to SCSI Performa D-IPL and work on errors found in the log.
FRU List:
configuration.
USER
FRU List:
SVCDOCS
27493300 Storage unit detected a media problem
Servicer Response:
Perform IOPIP01 .
configuration error
FRU List:
Servicer Response:
MEDIA
configuration. FI00121
FRU List: FI01141

SVCDOCS

27493200 A tape/CD or disk device reported a
failure Servicer Response:
FRU List: Note: Ifexternal devices are attached check EXTSCSI

FI01105 and DEVTERM first.
STORIOA FRU List:

FI02112
IOP
STORIOA
MEDIA
FI01106
27493203 Disk media format bad DEVTERM

FRU List:
FI01105 FI01140
27493205 Disk sector read error 27493401 Device backplane problem

Disk unit data may need tobe reloaded, but the disk DEVBPLN
unit does not need to be replaced.
FRU List: 27493501 I/O processor Licensed Internal Code
FI01105 error
FRU List:
27493215 Disk sector read error AJDGP01

Disk unit data may need tobe reloaded, but the disk
FRU List: required.
FI01105

required.

27496070 • 27498002
27496070 A permanent I/O processor failure 27496083 I/O processor Licensed Internal Code
occurred error
FRU List: FRU List:
IOP AJDGP01
IOP
error
FRU List:
error
AJDGP01
FRU List:
AJDGP01
error
IOP
FRU List:
AJDGP01 MA_BRDG
IOP
27496200 A permanent IOA hardware error
occurred
27496073 IPL device not ready
FRU List:
FRU List: FCIOA
MEDIA
OPT_CLN
FI01105
27496201 IOA LID is not valid
USER
FRU List:
AJDGP01
FRU List:
27496602 An I/O processor Licensed Internal
AJDGP01
Code error occurred.
FRU List:
27496076 I/O processor card detected media error
AJDGP01
FRU List:
MEDIA
27498000 A permanent IOP or cache adaptor card
failure occurred.
AJDGP01
Servicer Response:
FI01105
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
error FRU List:
STORIOA
FRU List:
AJDGP01
CACHE
IOP
27498002 A permanent cache adaptor card failure
occurred.
FRU List:
AJDGP01
IOP FRU List:
CACHE

27498004 • 27498145
STORIOA CACHE
STORIOA
27498004 Voltage drop detected on I/O processor 5
volt powersupply.
FRU List:
error
FI01141
FRU List:
STORIOA AJDGP01
IOP
27498005 A recoverable IOP or cache adaptor card
error occurred.
Servicer Response:
error
Note: DO NOT replace both FRUs at the same time. Servicer Response:
Exchange the FRUs one at a time in the order shown. An erroroccurred on SCSI bus 0. No action is required.
FRU List:
STORIOA
CACHE error
Servicer Response:
27498007 A recoverable cache adaptor card error An erroroccurred on SCSI bus 1. No action is required.
occurred. This reference code is logged for information only.
Servicer Response:
Note: DO NOT replace both FRUs at the same time. error
Exchange the FRUs one at a time in the order shown. Servicer Response:
FRU List: An erroroccurred on SCSI bus 2. No action is required.
CACHE This reference code is logged for information only.
STORIOA 27498133 IOA detected recoverable device bus

error
27498010 A permanent cache adaptor card failure Servicer Response:
occurred. An erroroccurred on SCSI bus 3. No action is required.
The cache adaptor card may be missing, broken or
incompatible. 27498140 IOA detected recoverable device bus
error
No actionis required. This reference code is logged for
CACHE
STORIOA 27498141 IOA detected recoverable device error

Servicer Response:
27498011 A permanent cache adaptor card failure No actionis required. This reference code is logged for
occurred. information only.
Servicer Response:
The cache adaptor card may be missing, broken or 27498145 A recoverable I/O processor error
incompatible. occurred.
FRU List:
Note: DO NOT replace both FRUs at the same time. STORIOA
FRU List:

27498146 • 27499001
27498146 Disk device detected recoverable error 27498200 I/O processor Licensed Internal Code
error
FRU List:
FI01105 FRU List:
AJDGP01
IOP
occurred
FRU List:
STORIOA
Code error
processor.
error FRU List:
STORIOA
FRU List:
AJDGP01
IOP
STORIOA
AJDGP01

27498301 Not valid condition in I/O Processor
occurred
Licensed InternalCode
FRU List:
Servicer Response:
AJDGP01
STORIOA
FRU List:
FI01101
occurred
AJDGP01
FRU List:
AJDGP01 IOP
STORIOA
error
FRU List:
Servicer Response: AJDGP01
Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable FRU List:
error. Perform the following for the I/O processor that FI01105
STORIOA
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then 27499001 I/O processor card detected device
need to be Varied On. configuration error
Servicer Response:
2. If disk units are not attached, perform the VRYCFG Perform IOPIP33 .
attached resources. FRU List:
SVCDOCS
FRU List:
SVCDOCS

27499002 • 27499025
27499002 I/O processor card detected device error 27499013 The IOP and attached cache adaptor
card are not compatible.
Servicer Response:
Perform IOPIP19 .
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA

Perform IOPIP20 .
FI01106 FRU List:
SVCDOCS
expected by devices 27499021 Array not functional due to present
SVCDOCS FRU List:
SVCDOCS
assistance 27499022 Array not functional due to present
FRU List: hardware configuration.
Perform IOPIP22 .
27499010 Cache data associated with attached FRU List:
devices cannot be found. SVCDOCS
FRU List:
IOPIP31. 27499023 Array not functional due to present
SVCDOCS
Servicer Response:
Perform IOPIP22 .
than those attached FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP32 .
SVCDOCS
Servicer Response:
Perform IOPIP22 .
27499012 IOP requires a cache adaptor card but
cannot find it. FRU List:
SVCDOCS
Servicer Response:
The cache adapter card is missing or broken. Perform
IOPIP29 . 27499025 Disk unit is not supported at its
physical location.
FRU List:
CACHE Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS

27499026 • 27499054
27499026 Array not functional due to present 27499040 Array protection temporarily suspended
Servicer Response:
Servicer Response: No actionrequired. Protection will be automatically
Perform IOPIP22 . restarted.
FRU List:
SVCDOCS 27499041 Background array parity check detected
and correctederrors. Call your next level
AJDGP01
Servicer Response:
Perform IOPIP34 .
FRU List:
for a disk unit.
SVCDOCS
Servicer Response:
Perform IOPIP30 .
SVCDOCS
Servicer Response:
devices in an array to another IOP that supports arrays, 27499051 IOP cache data exists for a missing or
or stop an array on this IOP. failed device.
SVCDOCS If all configured units are missing, a 9054 reference
has been detected.
FRU List:
Servicer Response:
SVCDOCS
FRU List:
SVCDOCS
been modified.
Servicer Response:
Perform IOPIP28 .
entry
FRU List:
Servicer Response:
SVCDOCS
This entrycontains additional array information for
than 10 members. Use the 90xx entry that occurred at 27499053 IOP resources not available due to
the same time as this reference code as the starting previous problems.
point for this problem.
Servicer Response:
27499030 Array no longer protected due to surfaced. If you cannot get to SST or DST, and cannot
missing or failed disk unit. perform a type A or B IPL, perform a type D IPL from
FRU List:
SVCDOCS
FRU List:
Perform IOPIP21. SVCDOCS
previous problems.
Servicer Response:
No actionrequired. Protection will be automatically Servicer Response:

27499081 • 2749B3B9
cannot perform a type A or B IPL, perform a type D SVCDOCS

action on them.
occurred
FRU List:
FRU List:
SVCDOCS
IOP

FRU List: occurred
FI01105
FRU List:
IOP
STORIOA

occurred
Servicer Response:
FRU List:
Perform IOPIP16 .
IOP
FRU List:
FI01105
occurred
STORIOA
FRU List:
FI01140 IOP
BACKPLN 2749B3B5 A permanent I/O processor failure

occurred
FI01106
FRU List:
IOP
last known status.
Servicer Response: occurred
use the new reference code as the entry point to the FRU List:
problem. If you cannot resolve the problem, contact IOP
FRU List: 2749B3B7 A permanent I/O processor failure
SVCDOCS occurred
FRU List:
27499091 Incorrect hardware configuration change IOP
has been detected.
Servicer Response: 2749B3B8 Multi-adapter bridge error detected.
Re-IPL the system. If any reference codes are surfaced, FRU List:
use the new reference code as the entry point to the MA_BRDG
problem. If you cannot resolve the problem, contact
your next level of support. IOP
FRU List:
SVCDOCS 2749B3B9 A permanent I/O processor failure
occurred
27499092 Disk unit requires initialization before FRU List:
use. IOP
Servicer Response:
Perform IOPIP26 .
FRU List:

2749B3E0 • 27671306
MA_BRDG
2749B3E0 I/O processor detected a fault condition.
FRU List:
IOP
FRU List:
MA_BRDG STORIOA
ANYBRDG
FRU List:
IOP
system bus error.
MA_BRDG FRU List:
IOP
2749B410 A permanent I/O processor failure
ANYBUS
occurred
FRU List:
STORIOA
occurred
FRU List:
IOP
occurred
FRU List: MA_BRDG
STORIOA
AJDGP01
2749B412 Tape/CD or disk bus interface error
occurred AJDG301
Servicer Response:
Perform IOPIP16 . 27670A22 I/O processor detected a storage transfer
error
FRU List:
FI01107 FRU List:
AJDGP01
FI01140
AJDG301
STORIOA
IOP
DEVTERM
MA_BRDG
2749B935 Unknown hardware detected

FRU List:
FI01101 FRU List:
FI01105
AJDGP01
IOP Code error
Servicer Response:
MA_BRDG
processor.
2749BE00 I/O processor detected a fault condition.
FRU List:
FRU List: AJDGP01
AJDGP01
IOP
IOP
FI01104
FI01104

27671307 • 27673020
BACKPLN
occurred
FRU List:
FRU List: FI01101
AJDGP01
IOP
AJDG301
MA_BRDG
Servicer Response:
The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other Servicer Response:
errors reported to the system and correct them. The Licensed Internal Code found a condition that
27671317 I/O processor card error FRU List:
IOP
Servicer Response:
AJDGP01
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the 27673002 Addressed device failed to respond to
following: selection
Servicer Response:
Perform IOPIP16 .
the IOP. Other resources attached to the IOP may then FRU List:
need to be Varied On. FI01105
2. If disk units are not attached, perform the VRYCFG STORIOA

FRU List:
SVCDOCS FI01141
FI01106
error
FRU List:
AJDGP01 FRU List:
IOP
27672201 Removable media error during IPL ANYBUS

FRU List:
USER FI01101
FI01105 27673020 I/O processor detected a SCSI bus

configuration error
27672202 Removable media error during IPL Servicer Response:
FRU List: Error occurred on SCSI bus 0. To correct or isolate a
FI00022 possible user error or configuration error, perform
FI01105 devices.
FRU List:
USER
FI01107

27673021 • 27673101
STORIOA
Code error
Servicer Response:
configuration error
Servicer Response: processor.
FRU List:
AJDGP01
devices.
IOP
FRU List:
USER FI01104
FI01107 MA_BRDG
STORIOA
Servicer Response:
configuration error
on the I/O processor card.
Servicer Response:
FRU List:
AJDGP01
devices. AJDG301
FRU List: IOACNFG

USER
FI01104
FI01107
STORIOA 27673100 I/O processor card detected interface

error
27673023 I/O processor detected a SCSI bus Servicer Response:

configuration error Erroroccurred on SCSI bus 0. Perform IOPIP13 .

Error occurred on SCSI bus 3. To correct or isolate a FI01107
IOPIP17 . Use the failing item (FI) codes to find failing STORIOA
devices.
FI01140
FRU List:
USER BACKPLN
FI01107
STORIOA error
Servicer Response:
27673080 I/O processor Licensed Internal Code Erroroccurred on SCSI bus 1. Perform IOPIP13 .
error FRU List:
FRU List: FI01107
AJDGP01
STORIOA
27673081 System log entry only, no service action FI01140

required.
BACKPLN

27673102 • 27673140
FI01106
error
Servicer Response:
not operational
Servicer Response:
FRU List:
FI01107
the device.
STORIOA
FRU List:
FI01140 SVCDOCS
BACKPLN 27673121 I/O Processor detected that the bus is

not operational
Erroroccurred on SCSI bus 3. Perform IOPIP13 . the device.
FRU List: FRU List:

FI01107 SVCDOCS

not operational
FI01140
Servicer Response:
BACKPLN A device was added to SCSI bus 2 of the I/O Adapter
the device.
command FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP16 .
FRU List: not operational
FI01105
Servicer Response:
STORIOA
the device.
FI01140
FRU List:
BACKPLN SVCDOCS
FI01106 27673136 The removable media device is assigned

elsewhere
error USER
Servicer Response:
Perform IOPIP16 . FI01105
FRU List:
now operational
FI01140 occurred before it require no service action, since SCSI
BACKPLN

27673141 • 27673400
27673141 I/O Processor detected that the bus is 27673203 Disk media format bad
now operational
FRU List:
27673205 Disk sector read error
Servicer Response:
now operational
FRU List:
Servicer Response:
FI01105
bus 2 is now operational. 27673215 Disk sector read error
Servicer Response:
27673143 I/O Processor detected that the bus is Disk unit data may need tobe reloaded, but the disk
now operational unit does not need to be replaced.
use.
Performa D-IPL and work on errors found in the log.
Servicer Response:
Internal and external SCSI cables are connected to SCSI FRU List:
bus 0 at the same time. Correct the SCSI bus 0 USER
configuration.
FRU List: 27673300 Storage unit detected a media problem
Perform IOPIP01 .
27673151 I/O processor detected a SCSI bus FRU List:
configuration error MEDIA
Servicer Response:
Internal and external SCSI cables are connected to SCSI FI00121
FRU List:
SVCDOCS 27673400 I/O processor card detected device error
Servicer Response:
27673200 A tape/CD or disk device reported a NOTE: Ifexternal devices are attached check EXTSCSI
failure and DEVTERM first.
FRU List: FRU List:

FI01105 FI02112
STORIOA STORIOA
IOP FI01106
MEDIA DEVTERM
FI01140

27673401 • 27676602
FI01105
FRU List:
DEVBPLN
error
FRU List:
AJDGP01
error
FRU List: IOP
AJDGP01
IOP
error
FRU List:
AJDGP01
required.
IOP
required.
error
occurred FRU List:
AJDGP01
FRU List:
IOP IOP
27676071 I/O processor Licensed Internal Code 27676085 I/O processor Licensed Internal Code
error error
FRU List: FRU List:
AJDGP01 AJDGP01

error
MA_BRDG
FRU List:
AJDGP01
IOP occurred
FRU List:
27676073 IPL device not ready FCIOA
FRU List: OPT_CLN

MEDIA
FI01105 27676201 IOA LID is not valid

FRU List:
USER AJDGP01
27676075 I/O processor resource not available 27676602 An I/O processor Licensed Internal
FRU List: Code error occurred.
AJDGP01 FRU List:
AJDGP01
FRU List:
MEDIA
AJDGP01

27678000 • 27678132
27678000 A permanent IOP or cache adaptor card 27678010 A permanent cache adaptor card failure
failure occurred. occurred.
Note: DO NOT replace both FRUs at the same time. incompatible.
FRU List:
STORIOA
FRU List:
CACHE CACHE
STORIOA
occurred.
Servicer Response:
occurred.
Exchange the FRUs one at a time in the order shown. The cache adaptor card may be missing, broken or
incompatible.
FRU List:
CACHE
STORIOA
FRU List:
CACHE
volt powersupply.
STORIOA
FRU List:
FI01141
error
STORIOA
FRU List:
AJDGP01
error occurred.
IOP
Servicer Response:
Servicer Response:
STORIOA This reference code is logged for information only.
CACHE
error
27678007 A recoverable cache adaptor card error
occurred. Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.

Exchange the FRUs one at a time in the order shown. 27678132 IOA detected recoverable device bus
error
FRU List:

27678133 • 27678301
27678133 IOA detected recoverable device bus 27678156 A permanent I/O processor failure
error occurred
An erroroccurred on SCSI bus 3. No action is required. AJDGP01
STORIOA
error 27678157 I/O adapter card error
No actionis required. This reference code is logged for Display the Service ActionLog entry for this SRC. If the
information only. Failing Item indicates I/O adapter, then replace the I/O
Servicer Response: the I/O adapter is attached to:
information only. Perform IOPIP01 . 1. If the I/O Processor is not operable and disk units
the IOP. Other resources attached to the IOP may then
need to be Varied On.
occurred.
STORIOA RESET(*YES) command to reset the IOP and Vary On
attached resources.
27678146 Disk device detected recoverable error FRU List:
SVCDOCS
FRU List:
FI01105
error
occurred FRU List:
AJDGP01
FRU List:
STORIOA
IOP
ANYBRDG
Code error
FRU List:
processor.
AJDGP01
FRU List:
STORIOA STORIOA
IOP
occurred
AJDGP01
FRU List:
AJDGP01
STORIOA
Servicer Response:
FRU List:
FI01101

27678400 • 27679022
AJDGP01
27679010 Cache data associated with attached
devices cannot be found
IOP
FRU List:
Perform SVCDOCS .
error
Perform IOPIP31.
FRU List:
AJDGP01
than those attached
Servicer Response:
FI01105
FRU List:
SVCDOCS
STORIOA

27679001 I/O processor card detected device cannot find it.
configuration error
Servicer Response:
Servicer Response: The cache adapter card is missing or broken. Perform
Perform IOPIP33 . IOPIP29 .
FRU List: FRU List:
SVCDOCS CACHE
Servicer Response: card are not compatible.
FI01105 FRU List:
SVCDOCS
STORIOA
FI01140 27679020 Array not functional due to present

Perform IOPIP20 .
FI01106
FRU List:
SVCDOCS
expected by devices
Perform IOPIP25 .
Servicer Response:
SVCDOCS
FRU List:
SVCDOCS
assistance
SVCDOCS
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS

27679023 • 27679051
Perform IOPIP22 . This entrycontains additional array information for
FRU List:
than 10 members. Use the 90xx entry that occurred at
SVCDOCS
the same time as this reference code as the starting
Perform IOPIP22 .
FRU List:
FRU List: Perform SVCDOCS
SVCDOCS
Perform IOPIP21 .
physical location. 27679031 Array protection temporarily suspended
Perform IOPIP21 . No actionrequired. Protection will be automatically
restarted.
FRU List:
SVCDOCS
27679026 Array not functional due to present Servicer Response:
hardware configuration. No actionrequired. Protection will be automatically
restarted.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
FRU List:
AJDGP01
Servicer Response:
Perform IOPIP34 .
for a disk unit.
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP30 .
FRU List:
SVCDOCS
has been detected.
Servicer Response:
failed device.
or stop an array on this IOP. Servicer Response:
FRU List:
SVCDOCS
FRU List:
has been detected.
SVCDOCS
Servicer Response:
FRU List:
SVCDOCS

27679052 • 2767B3B4
27679052 Cache data exists for device that has 27679090 Disk unit has been modified after the
been modified. last known status.
Perform IOPIP28 . Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
FRU List:
SVCDOCS
FRU List:
SVCDOCS
previous problems.
Servicer Response:
has been detected.
perform a type A or B IPL, perform a type D IPL from Servicer Response:
removable media. Look for Product Activity Log entries Re-IPL the system. If any reference codes are surfaced,
for other IOP reference codes and take action on them. use the new reference code as the entry point to the
FRU List:
SVCDOCS
FRU List:
SVCDOCS
previous problems.
Servicer Response:
use.
cannot perform a type A or B IPL, perform a type D Perform IOPIP26 .
FRU List:
SVCDOCS
action on them.
FRU List:
SVCDOCS
occurred
FRU List:
IOP
FRU List:
FI01105
occurred
STORIOA
FRU List:
IOP
Servicer Response:
Perform IOPIP16 .
occurred
FRU List:
FRU List:
FI01105
IOP
STORIOA
FI01140 occurred
FRU List:
BACKPLN IOP
FI01106

2767B3B5 • 27680A17
2767B3B5 A permanent I/O processor failure 2767B412 Tape/CD or disk bus interface error
occurred occurred
IOP Perform IOPIP16 .
FRU List:
2767B3B6 A permanent I/O processor failure FI01107
occurred
FI01140
FRU List:
IOP
STORIOA
2767B3B7 A permanent I/O processor failure DEVTERM

occurred
FRU List: 2767B935 Unknown hardware detected
IOP
FRU List:
FI01101
2767B3B8 Multi-adapter bridge error detected.
FRU List: AJDGP01
MA_BRDG
IOP
IOP
MA_BRDG

occurred 2767BE00 I/O processor detected a fault condition.
FRU List: FRU List:

IOP AJDGP01
IOP
FRU List: FI01104
IOP
MA_BRDG
MA_BRDG
FRU List:
FRU List: STORIOA
IOP
ANYBRDG
MA_BRDG
2767B410 A permanent I/O processor failure system bus error.
occurred
FRU List:
FRU List: IOP
STORIOA
ANYBUS
occurred 27680A17 A permanent I/O processor failure
occurred
FRU List:
STORIOA FRU List:
IOP
MA_BRDG

27680A22 • 27683002
AJDGP01 1. If the I/O Processor is not operable and disk units

AJDG301 the IOP. Other resources attached to the IOP may then
error
FRU List: attached resources.
AJDGP01
FRU List:
SVCDOCS
AJDG301
IOP 27682200 I/O processor Licensed Internal Code

error
MA_BRDG FRU List:
AJDGP01
FRU List: 27682201 Removable media error during IPL
FI01105 FRU List:
USER
Code error FI01105
Servicer Response:
A microprocessor exception occurred on the I/O 27682202 Removable media error during IPL
processor. FRU List:
FRU List: FI00022
AJDGP01
FI01105
IOP
FI01104 occurred
BACKPLN FRU List:

FI01101
27681307 I/O processor resource not available IOP

FRU List:
AJDGP01 MA_BRDG
AJDG301 27683001 Not valid condition in I/O Processor

27681310 I/O processor resource not available Servicer Response:
Servicer Response: The Licensed Internal Code found a condition that
The I/O processorerror log is being filled faster than should not haveoccurred.
the errors are being reported to the system. Check other FRU List:
errors reported to the system and correct them. IOP
27681317 I/O processor card error AJDGP01
Servicer Response:
Display the Service ActionLog entry for this SRC. If the 27683002 Addressed device failed to respond to
Failing Item indicates IOP, then replace the IOP. If the selection
Failing Item indicates SVCDOCS, then do NOT replace Servicer Response:
the IOP. This is a recoverable error. Perform the Perform IOPIP16 .
following:
FRU List:

27683006 • 27683087
FI01105 USER
STORIOA FI01107
FI01140 STORIOA
FI01141
configuration error
FI01106
Servicer Response:
IOP devices.
FRU List:
ANYBUS USER
FI01101 FI01107

configuration error
Error occurred on SCSI bus 0. To correct or isolate a error
IOPIP17 . Use the failing item (FI) codes to find failing AJDGP01
devices.
FRU List: 27683081 System log entry only, no service action
USER required.
FI01107
STORIOA Code error
Servicer Response:
27683021 I/O processor detected a SCSI bus A microprocessor exception occurred on the I/O
configuration error processor.

Error occurred on SCSI bus 1. To correct or isolate a AJDGP01
IOPIP17 . Use the failing item (FI) codes to find failing IOP
devices.
FI01104
FRU List:
USER
MA_BRDG
FI01107
27683022 I/O processor detected a SCSI bus on the I/O processor card.
configuration error FRU List:
possible user error or configuration error, perform AJDG301
devices. IOACNFG
FRU List:
FI01104

27683100 • 27683122
27683100 I/O processor card detected interface 27683109 I/O processor timed out a device
error command
Erroroccurred on SCSI bus 0. Perform IOPIP13 . Perform IOPIP16 .
FRU List: FRU List:
FI01107 FI01105
STORIOA STORIOA
FI01140 FI01140
BACKPLN BACKPLN
FI01106
error
Servicer Response:
error
Servicer Response:
FRU List:
Perform IOPIP16 .
FI01107
FRU List:
STORIOA FI01105
FI01140 STORIOA
BACKPLN FI01140
BACKPLN
error
FI01106
Servicer Response:
FI01107
Servicer Response:
STORIOA
the device.
FI01140
FRU List:
BACKPLN SVCDOCS
Erroroccurred on SCSI bus 3. Perform IOPIP13 . A device was added to SCSI bus 1 of the I/O Adapter
FRU List: the device.
FI01107
FRU List:
STORIOA SVCDOCS

not operational
BACKPLN
Servicer Response:

27683123 • 27683215

configuration error
the device.
Servicer Response:
FRU List:
SVCDOCS
configuration.
FRU List:
not operational
SVCDOCS
Servicer Response:
configuration error
the device.
Servicer Response:
FRU List:
SVCDOCS
configuration.
27683136 The removable media device is assigned
FRU List:
elsewhere
SVCDOCS
FRU List:
USER
failure
FI01105
FRU List:
FI01105
now operational
STORIOA
Servicer Response:
This reference code and the 3120 reference code that IOP
bus 0 is now operational. MEDIA
now operational
FRU List:
Servicer Response:

Servicer Response:

27683250 • 27686082
27683250 Disk unit requires initialization before 27686070 A permanent I/O processor failure
use. occurred
Performa D-IPL and work on errors found in the log. IOP
FRU List:
USER 27686071 I/O processor Licensed Internal Code
error
27683300 Storage unit detected a media problem FRU List:
AJDGP01
Servicer Response:
Perform IOPIP01 .
FRU List:
error
MEDIA
FRU List:
FI00121 AJDGP01
FI01141 IOP
27683400 I/O processor card detected device error 27686073 IPL device not ready
NOTE: Ifexternal devices are attached check EXTSCSI MEDIA
and DEVTERM first.
FI01105
FRU List:
FI02112
USER
STORIOA
FI01106
FRU List:
AJDGP01
DEVTERM
FI01140 27686076 I/O processor card detected media error

FRU List:
27683401 Device backplane problem MEDIA
FRU List: AJDGP01

DEVBPLN
FI01105
error
FRU List: error
AJDGP01
FRU List:
AJDGP01
IOP
IOP
required.
error
FRU List:
required.
AJDGP01
IOP

27686083 • 27688011
STORIOA
error
FRU List:
volt powersupply.
AJDGP01
FRU List:
IOP FI01141
STORIOA
error
FRU List:
error occurred.
AJDGP01
Servicer Response:
IOP
MA_BRDG Exchange the FRUs one at a time in the order shown.
FRU List:
27686200 A permanent IOA hardware error STORIOA
occurred
CACHE
FRU List:
FCIOA
OPT_CLN occurred.
Servicer Response:
FRU List:
AJDGP01
FRU List:
CACHE
STORIOA
FRU List:
AJDGP01
occurred.
failure occurred. Servicer Response:
Servicer Response: incompatible.
Note: DO NOT replace both FRUs at the same time. Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown. Exchange the FRUs one at a time in the order shown.
FRU List: FRU List:
STORIOA CACHE
CACHE STORIOA
27688002 A permanent cache adaptor card failure 27688011 A permanent cache adaptor card failure
occurred. occurred.
FRU List:
CACHE
FRU List:

27688100 • 27688157
CACHE
STORIOA FRU List:
FI01105
occurred
FRU List:
AJDGP01 FRU List:
STORIOA
IOP
ANYBRDG
error 27688151 I/O processor Licensed Internal Code
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required. FRU List:
STORIOA
error
Servicer Response:
occurred
AJDGP01
STORIOA
error
Servicer Response:
occurred
FRU List:
AJDGP01
error
STORIOA
Servicer Response:
This reference code is logged for information only. 27688157 I/O adapter card error
Servicer Response:
27688140 IOA detected recoverable device bus Display the Service ActionLog entry for this SRC. If the
error Failing Item indicates I/O adapter, then replace the I/O
Servicer Response: do NOT replace the I/O adapter. This is a recoverable
No actionis required. This reference code is logged for error. Perform the following for the I/O processor that
information only. the I/O adapter is attached to:
27688141 IOA detected recoverable device error 1. If the I/O Processor is not operable and disk units
Servicer Response: the IOP. Other resources attached to the IOP may then
No actionis required. This reference code is logged for need to be Varied On.
information only.
27688145 A recoverable I/O processor error RESET(*YES) command to reset the IOP and Vary On
occurred. attached resources.
FRU List: FRU List:

STORIOA SVCDOCS

27688200 • 27689012
27688200 I/O processor Licensed Internal Code 27689002 I/O processor card detected device error
error
Servicer Response:
AJDGP01
FRU List:
FI01105
IOP
STORIOA
Code error FI01140
Servicer Response:
A microprocessor exception occurred on the I/O BACKPLN
processor.
FI01106
FRU List:
STORIOA
IOP expected by devices
Servicer Response:
FRU List:
27688301 Not valid condition in I/O Processor SVCDOCS
Servicer Response: 27689009 Call your next level of support for
The Licensed Internal Code found a condition that assistance
FRU List:
FRU List: SVCDOCS
FI01101
AJDGP01
IOP FRU List:
SVCDOCS
Perform IOPIP31 .
error
FRU List:
AJDGP01
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
FRU List:
FI01105
SVCDOCS
STORIOA
cannot find it.
Servicer Response:
IOPIP29 .
Perform IOPIP33 .
FRU List:
FRU List:
CACHE
SVCDOCS

27689013 • 27689031
27689013 The IOP and attached cache adaptor 27689026 Array not functional due to present
card are not compatible. hardware configuration.
FRU List: FRU List:
SVCDOCS SVCDOCS
27689020 Array not functional due to present 27689027 Array not functional due to present
hardware configuration. hardware configuration.
FRU List: FRU List:
SVCDOCS SVCDOCS
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
has been detected.
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
entry
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
27689024 Array not functional due to present the same time as this reference code as the starting
hardware configuration. point for this problem.
Servicer Response:
FRU List:
SVCDOCS FRU List:
SVCDOCS
Perform IOPIP21 .
physical location.
Servicer Response:
Perform IOPIP21 .
Servicer Response:
FRU List:
No actionrequired. Protection will be automatically
SVCDOCS
restarted.

27689040 • 27689092

Servicer Response: Log entries for other IOP reference codes and take
No actionrequired. Protection will be automatically action on them.
restarted.
FRU List:
SVCDOCS
FRU List:
FRU List:
FI01105
AJDGP01
STORIOA
for a disk unit.
Servicer Response:
Perform IOPIP16 .
FRU List:
SVCDOCS FRU List:
FI01105
27689051 IOP cache data exists for a missing or STORIOA

failed device.
code may appear in the product activity log. If so, BACKPLN
code. Otherwise, perform IOPIP27 . FI01106
FRU List:
SVCDOCS 27689090 Disk unit has been modified after the
last known status.
27689052 Cache data exists for device that has Servicer Response:
been modified. Re-IPL the system. If any reference codes are surfaced,
Servicer Response: problem.If you cannot resolve the problem, contact
Perform IOPIP28 . your next level of support.
FRU List: FRU List:
SVCDOCS SVCDOCS
27689053 IOP resources not available due to 27689091 Incorrect hardware configuration change
previous problems. has been detected.
Take action on other IOP reference codes which have Re-IPL the system. If any reference codes are surfaced,
surfaced. If you cannot get to SST or DST, and cannot use the new reference code as the entry point to the
perform a type A or B IPL, perform a type D IPL from problem. If you cannot resolve the problem, contact
removable media. Look for Product Activity Log entries your next level of support.
FRU List:
FRU List: SVCDOCS
SVCDOCS

27689054 IOP resources not available due to use.
previous problems.
Servicer Response:
replacement disk units. IPL the system to DST. If you FRU List:

2768B3B1 • 2768BE00
SVCDOCS
FRU List:
IOP
occurred
FRU List: MA_BRDG
IOP
FRU List:
occurred
IOP
FRU List:
IOP MA_BRDG
2768B3B3 A permanent I/O processor failure 2768B410 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
IOP STORIOA
occurred occurred
FRU List: FRU List:
IOP STORIOA
occurred occurred
FRU List:
occurred
FRU List: FI01140
IOP
STORIOA

occurred
IOP
FRU List:
FI01101
FRU List: AJDGP01
MA_BRDG
IOP
IOP
MA_BRDG

FRU List: FRU List:
IOP AJDGP01
IOP
FI01104

2768FF3D • 28422202
MA_BRDG BACKPLN
2768FF3D I/O adapter detected a recoverable error 28421307 I/O processor resource not available
FRU List: FRU List:
STORIOA AJDGP01
ANYBRDG AJDG301
2768FF6D I/O processor detected a recoverable 28421310 I/O processor resource not available
system bus error.
Servicer Response:
FRU List: The I/O processorerror log is being filled faster than
IOP the errors are being reported to the system. Check other
ANYBUS
Servicer Response:
occurred
IOP Failing Item indicates SVCDOCS, then do NOT replace
MA_BRDG following:

28420A22 I/O processor detected a storage transfer 2. If disk units are not attached, perform the VRYCFG
error RESET(*YES) command to reset the IOP and Vary On
AJDGP01 FRU List:
SVCDOCS
AJDG301

error
MA_BRDG FRU List:
AJDGP01
FRU List:
FI01105 FRU List:
USER
Code error FI01105
Servicer Response:
A microprocessor exception occurred on the I/O 28422202 Removable media error during IPL
FRU List: FI00022
AJDGP01
FI01105
IOP
FI01104

28423000 • 28423081
STORIOA
occurred
FRU List:
configuration error
FI01101
Servicer Response:
MA_BRDG IOPIP17 . Use the failing item (FI) codes to find failing
devices.
28423001 Not valid condition in I/O Processor FRU List:
Licensed InternalCode USER
Servicer Response:
FI01107
STORIOA
FRU List:
IOP
configuration error
AJDGP01
Servicer Response:
selection
Servicer Response: devices.
Perform IOPIP16 .
FRU List:
FRU List: USER
FI01105
FI01107
STORIOA
STORIOA
FI01140

28423006 System bus error IOPIP17 . Use the failing item (FI) codes to find failing
FRU List: devices.
IOP FRU List:
USER
ANYBUS
FI01107
FI01101
STORIOA
configuration error 28423080 I/O processor Licensed Internal Code
Error occurred on SCSI bus 0. To correct or isolate a FRU List:
possible user error or configuration error, perform AJDGP01
devices.
FRU List: required.
USER
FI01107

28423084 • 28423110
28423084 I/O processor card or Licensed Internal 28423102 I/O processor card detected interface
Code error error
A microprocessor exception occurred on the I/O Erroroccurred on SCSI bus 2. Perform IOPIP13 .
processor.
FRU List:
FRU List: FI01107
AJDGP01
STORIOA
IOP
FI01140
FI01104
BACKPLN
MA_BRDG
28423087 I/O processor resource not available error
The LicensedInternal Code could not allocate resources Erroroccurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FRU List: FI01107
AJDGP01
STORIOA
AJDG301
FI01140
IOACNFG
BACKPLN
FI01104
28423100 I/O processor card detected interface command
error
Servicer Response:
FRU List:
FRU List: FI01105
FI01107
STORIOA
STORIOA
FI01140
FI01140
BACKPLN
BACKPLN
FI01106
error 28423110 I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13 . Servicer Response:
Perform IOPIP16 .
FRU List:
FI01107 FRU List:
FI01105
STORIOA
STORIOA
FI01140
FI01140
BACKPLN
BACKPLN

28423120 • 28423200
FI01106
now operational
Servicer Response:
not operational
the device.
SVCDOCS
Servicer Response:
28423121 I/O Processor detected that the bus is occurred before it require no service action, since SCSI
not operational bus 2 is now operational.
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter 28423143 I/O Processor detected that the bus is
and caused the bus to become not operational. Remove now operational
the device.
Servicer Response:
FRU List: This reference code and the 3123 reference code that
SVCDOCS occurred before it require no service action, since SCSI
not operational 28423150 I/O processor detected a SCSI bus
configuration error
Servicer Response:
and caused the bus to become not operational. Remove Internal and external SCSI cables are connected to SCSI
the device. bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS FRU List:
SVCDOCS

not operational 28423151 I/O processor detected a SCSI bus
configuration error
Servicer Response:
and caused the bus to become not operational. Remove Internal and external SCSI cables are connected to SCSI
the device. bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS FRU List:
SVCDOCS
elsewhere 28423200 A tape/CD or disk device reported a
failure
FRU List:
USER FRU List:
FI01105
FI01105
STORIOA
IOP
now operational
Servicer Response: MEDIA

28423203 • 28426076
28423203 Disk media format bad 28423401 Device backplane problem

FRU List: FRU List:
FI01105 DEVBPLN
28423205 Disk sector read error 28423501 I/O processor Licensed Internal Code
error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk FRU List:
unit does not need to be replaced. AJDGP01
FRU List:
IOP
FI01105

required.
Servicer Response:
required.
FRU List:
FI01105
occurred
FRU List:
use.
IOP
Servicer Response:
FRU List: error
USER
FRU List:
AJDGP01
Perform IOPIP01 . error
FRU List: FRU List:
MEDIA AJDGP01
FI00121 IOP
FI01141
FRU List:
MEDIA
Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI FI01105
and DEVTERM first.
USER
FRU List:
FI02112
STORIOA
FRU List:
AJDGP01
FI01106
DEVTERM 28426076 I/O processor card detected media error

FRU List:
FI01140 MEDIA
AJDGP01

28426081 • 28428007
FI01105
failure occurred.
Servicer Response:
error
FRU List: Note: DO NOT replace both FRUs at the same time.
AJDGP01 Exchange the FRUs one at a time in the order shown.
FRU List:
IOP
STORIOA
28426082 I/O processor Licensed Internal Code CACHE

error
FRU List: 28428002 A permanent cache adaptor card failure
AJDGP01 occurred.
Servicer Response:
IOP
28426083 I/O processor Licensed Internal Code Exchange the FRUs one at a time in the order shown.
error
FRU List:
FRU List: CACHE
AJDGP01
STORIOA
IOP
28426085 I/O processor Licensed Internal Code volt powersupply.
error
FRU List:
FRU List: FI01141
AJDGP01
STORIOA
IOP
MA_BRDG
error occurred.
Servicer Response:
occurred
FRU List: Exchange the FRUs one at a time in the order shown.
FCIOA
FRU List:
STORIOA
OPT_CLN
CACHE
FRU List: 28428007 A recoverable cache adaptor card error
AJDGP01 occurred.
Servicer Response:
Code error occurred. Note: DO NOT replace both FRUs at the same time.
FRU List:
AJDGP01 FRU List:
CACHE
STORIOA

28428010 • 28428155
28428010 A permanent cache adaptor card failure 28428133 IOA detected recoverable device bus
occurred. error
The cache adaptor card may be missing, broken or An erroroccurred on SCSI bus 3. No action is required.
incompatible. This reference code is logged for information only.

error
FRU List:
Servicer Response:
CACHE
information only.
STORIOA

incompatible.
Note: DO NOT replace both FRUs at the same time. occurred.
Exchange the FRUs one at a time in the order shown. FRU List:
FRU List: STORIOA
CACHE
STORIOA
FRU List:
FI01105
error
FRU List: occurred
AJDGP01
FRU List:
IOP STORIOA
ANYBRDG
error
AJDGP01

error
An erroroccurred on SCSI bus 1. No action is required. occurred
FRU List:
AJDGP01
error
STORIOA
Servicer Response:

28428156 • 28429009
AJDGP01
occurred
IOP
FRU List:
AJDGP01
error
STORIOA
FRU List:
AJDGP01
Servicer Response:
Failing Item indicates I/O adapter, then replace the I/O FRU List:
adapter. If the Failing Item indicates SVCDOCS, then FI01105
error. Perform the following for the I/O processor that STORIOA
1. If the I/O Processor is not operable and disk units 28429001 I/O processor card detected device
are attached, use Hardware Service Manager to re-IPL configuration error
the IOP. Other resources attached to the IOP may then Servicer Response:
need to be Varied On. Perform IOPIP33 .
2. If disk units are not attached, perform the VRYCFG FRU List:
RESET(*YES) command to reset the IOP and Vary On SVCDOCS
attached resources.
Perform IOPIP16 .
error FI01105
FRU List:
AJDGP01 STORIOA
IOP FI01140
BACKPLN
Code error FI01106
Servicer Response:
A microprocessor exception occurred on the I/O 28429008 I/O card does not support functions
processor. expected by devices
STORIOA Perform IOPIP25 .
IOP FRU List:

SVCDOCS
AJDGP01
28428301 Not valid condition in I/O Processor assistance
Licensed InternalCode FRU List:
FRU List:
FI01101

28429010 • 28429029
28429010 Cache data associated with attached 28429023 Array not functional due to present
devices cannot be found. hardware configuration.
Perform IOPIP22 .
IOPIP31
FRU List:
SVCDOCS
SVCDOCS

than those attached
Servicer Response:
Servicer Response:
Perform IOPIP22 .
Perform IOPIP32 .
FRU List:
FRU List:
SVCDOCS
SVCDOCS

physical location.
cannot find it.
Servicer Response:
Servicer Response:
Perform IOPIP21 .
IOPIP29 . FRU List:
SVCDOCS
FRU List:
CACHE
28429013 The IOP and attached cache adaptor
card are not compatible. Servicer Response:
Perform IOPIP22 .
Servicer Response:
SVCDOCS
FRU List:
SVCDOCS
Perform IOPIP34 .
Servicer Response:
SVCDOCS
FRU List:
SVCDOCS
has been detected.
Servicer Response:
Perform IOPIP20 .
FRU List:
FRU List:
SVCDOCS
SVCDOCS

has been detected.
Servicer Response:
Servicer Response:
Perform IOPIP22 .
FRU List:
FRU List:
SVCDOCS
SVCDOCS

2842902F • 28429082
2842902F Array addendum Product Activity Log 28429052 Cache data exists for device that has
entry been modified.
This entrycontains additional array information for Perform IOPIP28 .
FRU List:
SVCDOCS
previous problems.
missing or failed disk unit. Servicer Response:
FRU List:
IOPIP21
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
previous problems.
restarted.
Servicer Response:
Servicer Response: cannot perform a type A or B IPL, perform a type D
No actionrequired. Protection will be automatically IPL from removable media. Look for Product Activity
restarted. Log entries for other IOP reference codes and take
action on them.
28429041 Background array parity check detected FRU List:
and correctederrors. Call your next level SVCDOCS
AJDGP01
FRU List:
FI01105
for a disk unit. STORIOA
Servicer Response:
Perform IOPIP30 . 28429082 I/O processor card detected device error
FRU List:
28429051 IOP cache data exists for a missing or FI01105
failed device.
STORIOA
Servicer Response:
code may appear in the product activity log. If so, FI01140
code. Otherwise, perform IOPIP27 . BACKPLN
FRU List: FI01106

SVCDOCS

28429090 • 2842B411
28429090 Disk unit has been modified after the 2842B3B5 A permanent I/O processor failure
last known status. occurred
Re-IPL the system. If any reference codes are surfaced, IOP
occurred
FRU List:
FRU List:
SVCDOCS
IOP

has been detected.
occurred
Servicer Response:
FRU List:
IOP
your next level of support. 2842B3B8 Multi-adapter bridge error detected.
FRU List: FRU List:
SVCDOCS MA_BRDG
28429092 Disk unit requires initialization before IOP

use.
Servicer Response: 2842B3B9 A permanent I/O processor failure
Perform IOPIP26 . occurred
FRU List: FRU List:

SVCDOCS IOP
2842B3B1 A permanent I/O processor failure 2842B3E0 I/O processor detected a fault condition.
occurred FRU List:
FRU List: IOP
IOP
MA_BRDG

occurred 2842B3E1 I/O processor detected a fault condition.
FRU List: FRU List:

IOP IOP
MA_BRDG
occurred
FRU List: occurred
IOP
FRU List:
STORIOA
occurred
FRU List: occurred
IOP
FRU List:
STORIOA

2842B412 • 28431317
AJDGP01
occurred
AJDG301
Servicer Response:
Perform IOPIP16 .
FRU List: error
FI01107
FRU List:
AJDGP01
FI01140
AJDG301
STORIOA
IOP
DEVTERM
MA_BRDG
FRU List: 2843102E Out of alternate sectors for disk storage
FI01101
FRU List:
FI01105
AJDGP01
IOP 28431306 I/O processor card or Licensed Internal

Code error
MA_BRDG
Servicer Response:
2842BE00 I/O processor detected a fault condition. processor.
FRU List: FRU List:
AJDGP01 AJDGP01
IOP IOP
FI01104 FI01104
MA_BRDG BACKPLN
2842FF3D I/O adapter detected a recoverable error 28431307 I/O processor resource not available
FRU List: FRU List:
STORIOA AJDGP01
ANYBRDG AJDG301
2842FF6D I/O processor detected a recoverable 28431310 I/O processor resource not available
system bus error.
Servicer Response:
FRU List: The I/O processorerror log is being filled faster than
IOP the errors are being reported to the system. Check other
ANYBUS
28430A17 A permanent I/O processor failure Servicer Response:
occurred Display the Service ActionLog entry for this SRC. If the
IOP Failing Item indicates SVCDOCS, then do NOT replace
MA_BRDG following:

28432200 • 28433022
1. If the I/O Processor is not operable and disk units FI01105

the IOP. Other resources attached to the IOP may then STORIOA
FI01140
RESET(*YES) command to reset the IOP and Vary On FI01141
attached resources.
FRU List: FI01106
SVCDOCS
error IOP
FRU List:
AJDGP01 ANYBUS
FI01101
USER configuration error

28432202 Removable media error during IPL IOPIP17 . Use the failing item (FI) codes to find failing
FRU List: devices.
FI00022 FRU List:
USER
FI01105
FI01107
occurred STORIOA
FRU List:
configuration error
MA_BRDG possible user error or configuration error, perform
28433001 Not valid condition in I/O Processor devices.
Licensed InternalCode FRU List:
Servicer Response: USER
should not haveoccurred. FI01107
FRU List: STORIOA

IOP
AJDGP01 28433022 I/O processor detected a SCSI bus

configuration error
28433002 Addressed device failed to respond to Servicer Response:

selection Error occurred on SCSI bus 2. To correct or isolate a
Perform IOPIP16 . devices.
FRU List: FRU List:

28433023 • 28433103
USER
error
FI01107
Servicer Response:
STORIOA Erroroccurred on SCSI bus 0. Perform IOPIP13 .
FRU List:
28433023 I/O processor detected a SCSI bus FI01107
configuration error
STORIOA
Servicer Response:
FI01140
BACKPLN
devices.
FRU List:
USER
error
STORIOA
FRU List:
FI01107
error STORIOA
FRU List:
FI01140
AJDGP01
BACKPLN
required.
error
Code error Servicer Response:
Servicer Response:
A microprocessor exception occurred on the I/O FRU List:
processor. FI01107
FRU List: STORIOA

AJDGP01
FI01140
IOP
BACKPLN
FI01104
MA_BRDG 28433103 I/O processor card detected interface

error
28433087 I/O processor resource not available Servicer Response:

Servicer Response:
The LicensedInternal Code could not allocate resources FRU List:
on the I/O processor card. FI01107
FRU List: STORIOA

AJDGP01
FI01140
AJDG301
BACKPLN
IOACNFG
FI01104

28433109 • 28433143

command
the device.
Servicer Response:
FRU List:
Perform IOPIP16 .
SVCDOCS
FRU List:
FI01105
not operational
STORIOA
Servicer Response:
FI01140 A device was added to SCSI bus 3 of the I/O Adapter
BACKPLN the device.
FRU List:
FI01106 SVCDOCS
28433110 I/O processor card detected interface 28433136 The removable media device is assigned
error elsewhere
FRU List:
FI01105 FI01105

now operational
FI01140
Servicer Response:
BACKPLN This reference code and the 3120 reference code that
FI01106

now operational
not operational
Servicer Response:
Servicer Response:
the device.
FRU List:
SVCDOCS
now operational
Servicer Response:
not operational
the device.
now operational
FRU List:
Servicer Response:
SVCDOCS
not operational
Servicer Response:

28433150 • 28433601
28433150 I/O processor detected a SCSI bus 28433250 Disk unit requires initialization before
configuration error use.
Internal and external SCSI cables are connected to SCSI Performa D-IPL and work on errors found in the log.
FRU List:
configuration.
USER
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP01 .
configuration error
FRU List:
Servicer Response:
MEDIA
FRU List: FI01141

SVCDOCS

failure Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI
FRU List: and DEVTERM first.
FI01105
FRU List:
STORIOA FI02112
IOP STORIOA
MEDIA FI01106
DEVTERM
28433203 Disk media format bad
FRU List: FI01140
FI01105
28433205 Disk sector read error FRU List:
unit does not need to be replaced. 28433501 I/O processor Licensed Internal Code
FRU List: error
FI01105 FRU List:
AJDGP01
IOP
Servicer Response:
unit does not need to be replaced. 28433600 System log entry only, no service action
required.
FRU List:
FI01105
required.

28436070 • 28438002
28436070 A permanent I/O processor failure 28436083 I/O processor Licensed Internal Code
occurred error
FRU List: FRU List:
IOP AJDGP01
IOP
error
FRU List:
error
AJDGP01
FRU List:
AJDGP01
error
IOP
FRU List:
AJDGP01 MA_BRDG
IOP
occurred
FRU List:
FRU List: FCIOA
MEDIA
OPT_CLN
FI01105
USER
FRU List:
AJDGP01
FRU List:
AJDGP01
FRU List:
AJDGP01
FRU List:
MEDIA
failure occurred.
AJDGP01
Servicer Response:
FI01105
error FRU List:
STORIOA
FRU List:
AJDGP01
CACHE
IOP
occurred.
FRU List:
AJDGP01
IOP FRU List:
CACHE

28438004 • 28438145
STORIOA CACHE
STORIOA
volt powersupply.
FRU List:
error
FI01141
FRU List:
STORIOA AJDGP01
IOP
error occurred.
Servicer Response:
error
Exchange the FRUs one at a time in the order shown. An erroroccurred on SCSI bus 0. No action is required.
FRU List:
STORIOA
CACHE error
Servicer Response:
28438007 A recoverable cache adaptor card error An erroroccurred on SCSI bus 1. No action is required.
occurred. This reference code is logged for information only.
Servicer Response:
CACHE This reference code is logged for information only.
STORIOA 28438133 IOA detected recoverable device bus

error
28438010 A permanent cache adaptor card failure Servicer Response:
occurred. An erroroccurred on SCSI bus 3. No action is required.
incompatible. 28438140 IOA detected recoverable device bus
error
CACHE
STORIOA 28438141 IOA detected recoverable device error

Servicer Response:
28438011 A permanent cache adaptor card failure No actionis required. This reference code is logged for
occurred. information only.
Servicer Response:
The cache adaptor card may be missing, broken or 28438145 A recoverable I/O processor error
incompatible. occurred.
FRU List:
Note: DO NOT replace both FRUs at the same time. STORIOA
FRU List:

28438146 • 28439001
28438146 Disk device detected recoverable error 28438200 I/O processor Licensed Internal Code
error
FRU List:
FI01105 FRU List:
AJDGP01
IOP
occurred
FRU List:
STORIOA
Code error
processor.
error FRU List:
STORIOA
FRU List:
AJDGP01
IOP
STORIOA
AJDGP01

occurred
FRU List:
Servicer Response:
AJDGP01
STORIOA
FRU List:
FI01101
occurred
AJDGP01
FRU List:
AJDGP01 IOP
STORIOA
error
FRU List:
Failing Item indicates I/O adapter, then replace the I/O
do NOT replace the I/O adapter. This is a recoverable FRU List:
error. Perform the following for the I/O processor that FI01105
STORIOA
the IOP. Other resources attached to the IOP may then 28439001 I/O processor card detected device
need to be Varied On. configuration error
Servicer Response:
2. If disk units are not attached, perform the VRYCFG Perform IOPIP33 .
attached resources. FRU List:
SVCDOCS
FRU List:
SVCDOCS

28439002 • 28439025
Servicer Response:
Perform IOPIP19 .
FRU List:
FI01105 FRU List:
SVCDOCS
STORIOA

Perform IOPIP20 .
FI01106 FRU List:
SVCDOCS
expected by devices 28439021 Array not functional due to present
SVCDOCS FRU List:
SVCDOCS
assistance 28439022 Array not functional due to present
Perform IOPIP22 .
28439010 Cache data associated with attached FRU List:
devices cannot be found. SVCDOCS
FRU List:
IOPIP31 hardware configuration.

Perform IOPIP22 .
28439011 Cache data belongs to devices other FRU List:

than those attached SVCDOCS
Servicer Response:
Perform IOPIP32 . 28439024 Array not functional due to present
FRU List:
Perform IOPIP22 .
28439012 IOP requires a cache adaptor card but FRU List:

cannot find it. SVCDOCS
Servicer Response:
The cache adapter card is missing or broken. Perform 28439025 Disk unit is not supported at its
IOPIP29 . physical location.

CACHE Perform IOPIP21 .
FRU List:
SVCDOCS

28439026 • 28439054
28439026 Array not functional due to present 28439040 Array protection temporarily suspended
Servicer Response:
Servicer Response: No actionrequired. Protection will be automatically
Perform IOPIP22 . restarted.
FRU List:
SVCDOCS 28439041 Background array parity check detected
AJDGP01
Servicer Response:
Perform IOPIP34 .
FRU List:
for a disk unit.
SVCDOCS
Servicer Response:
Perform IOPIP30 .
SVCDOCS
Servicer Response:
devices in an array to another IOP that supports arrays, 28439051 IOP cache data exists for a missing or
or stop an array on this IOP. failed device.
SVCDOCS If all configured units are missing, a 9054 reference
has been detected.
FRU List:
Servicer Response:
SVCDOCS
FRU List:
SVCDOCS
been modified.
Servicer Response:
Perform IOPIP28 .
entry
FRU List:
Servicer Response:
SVCDOCS
than 10 members. Use the 90xx entry that occurred at 28439053 IOP resources not available due to
the same time as this reference code as the starting previous problems.
Servicer Response:
28439030 Array no longer protected due to surfaced. If you cannot get to SST or DST, and cannot
missing or failed disk unit. perform a type A or B IPL, perform a type D IPL from
FRU List:
Perform .
FRU List:
SVCDOCS SVCDOCS
previous problems.
Servicer Response:

28439081 • 2843B3B9

action on them.
occurred
FRU List:
FRU List:
SVCDOCS
IOP

FRU List: occurred
FI01105
FRU List:
IOP
STORIOA

occurred
Servicer Response:
FRU List:
Perform IOPIP16 .
IOP
FRU List:
FI01105
occurred
STORIOA
FRU List:
FI01140 IOP
BACKPLN 2843B3B5 A permanent I/O processor failure

occurred
FI01106
FRU List:
IOP
last known status.
use the new reference code as the entry point to the FRU List:
problem. If you cannot resolve the problem, contact IOP
FRU List: 2843B3B7 A permanent I/O processor failure
SVCDOCS occurred
FRU List:
28439091 Incorrect hardware configuration change IOP
has been detected.
Servicer Response: 2843B3B8 Multi-adapter bridge error detected.
Re-IPL the system. If any reference codes are surfaced, FRU List:
use the new reference code as the entry point to the MA_BRDG
your next level of support. IOP
FRU List:
SVCDOCS 2843B3B9 A permanent I/O processor failure
occurred
28439092 Disk unit requires initialization before FRU List:
use. IOP
Servicer Response:
Perform IOPIP26 .
FRU List:

2843B3E0 • 28441306
MA_BRDG
FRU List:
IOP
FRU List:
MA_BRDG STORIOA
ANYBRDG
FRU List:
IOP
system bus error.
MA_BRDG FRU List:
IOP
ANYBUS
occurred
FRU List:
STORIOA
occurred
FRU List:
IOP
occurred
FRU List: MA_BRDG
STORIOA
AJDGP01
occurred AJDG301
Servicer Response:
Perform IOPIP16 . 28440A22 I/O processor detected a storage transfer
error
FRU List:
FI01107 FRU List:
AJDGP01
FI01140
AJDG301
STORIOA
IOP
DEVTERM
MA_BRDG

FRU List:
FI01101 FRU List:
FI01105
AJDGP01
IOP Code error
Servicer Response:
MA_BRDG
processor.
2843BE00 I/O processor detected a fault condition.
FRU List:
FRU List: AJDGP01
AJDGP01
IOP
IOP
FI01104
FI01104

28441307 • 28443020
BACKPLN
occurred
FRU List:
FRU List: FI01101
AJDGP01
IOP
AJDG301
MA_BRDG
Servicer Response:
the errors are being reported to the system. Check other Servicer Response:
errors reported to the system and correct them. The Licensed Internal Code found a condition that
28441317 I/O processor card error FRU List:
IOP
Servicer Response:
AJDGP01
the IOP. This is a recoverable error. Perform the 28443002 Addressed device failed to respond to
following: selection
Servicer Response:
Perform IOPIP16 .
the IOP. Other resources attached to the IOP may then FRU List:
need to be Varied On. FI01105
2. If disk units are not attached, perform the VRYCFG STORIOA

FRU List:
SVCDOCS FI01141
FI01106
error
FRU List:
AJDGP01 FRU List:
IOP
28442201 Removable media error during IPL ANYBUS

FRU List:
USER FI01101

configuration error
28442202 Removable media error during IPL Servicer Response:
FI01105 devices.
FRU List:
USER
FI01107

28443021 • 28443101
STORIOA
Code error
Servicer Response:
configuration error
Servicer Response: processor.
FRU List:
AJDGP01
devices.
IOP
FRU List:
USER FI01104
FI01107 MA_BRDG
STORIOA
Servicer Response:
configuration error
Servicer Response:
FRU List:
AJDGP01
devices. AJDG301
FRU List: IOACNFG

USER
FI01104
FI01107
STORIOA 28443100 I/O processor card detected interface

error
28443023 I/O processor detected a SCSI bus Servicer Response:

configuration error Erroroccurred on SCSI bus 0. Perform IOPIP13 .

Error occurred on SCSI bus 3. To correct or isolate a FI01107
IOPIP17 . Use the failing item (FI) codes to find failing STORIOA
devices.
FI01140
FRU List:
USER BACKPLN
FI01107
STORIOA error
Servicer Response:
28443080 I/O processor Licensed Internal Code Erroroccurred on SCSI bus 1. Perform IOPIP13 .
error FRU List:
FRU List: FI01107
AJDGP01
STORIOA
28443081 System log entry only, no service action FI01140

required.
BACKPLN

28443102 • 28443140
FI01106
error
Servicer Response:
not operational
Servicer Response:
FRU List:
FI01107
the device.
STORIOA
FRU List:
FI01140 SVCDOCS
BACKPLN 28443121 I/O Processor detected that the bus is

not operational
Erroroccurred on SCSI bus 3. Perform IOPIP13 . the device.
FRU List: FRU List:

FI01107 SVCDOCS

not operational
FI01140
Servicer Response:
the device.
command FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP16 .
FI01105
Servicer Response:
STORIOA
the device.
FI01140
FRU List:
BACKPLN SVCDOCS
FI01106 28443136 The removable media device is assigned

elsewhere
error USER
Servicer Response:
FRU List:
now operational
FI01140 occurred before it require no service action, since SCSI
BACKPLN

28443141 • 28443400
now operational
FRU List:
Servicer Response:
now operational
FRU List:
Servicer Response:
FI01105
Servicer Response:
use.
Servicer Response:
Internal and external SCSI cables are connected to SCSI FRU List:
bus 0 at the same time. Correct the SCSI bus 0 USER
configuration.
FRU List: 28443300 Storage unit detected a media problem
Perform IOPIP01 .
28443151 I/O processor detected a SCSI bus FRU List:
configuration error MEDIA
Servicer Response:
Internal and external SCSI cables are connected to SCSI FI00121
FRU List:
Servicer Response:
28443200 A tape/CD or disk device reported a NOTE: Ifexternal devices are attached check EXTSCSI
failure and DEVTERM first.
FRU List: FRU List:

FI01105 FI02112
STORIOA STORIOA
IOP FI01106
MEDIA DEVTERM
FI01140

28443401 • 28446602
FI01105
FRU List:
DEVBPLN
error
FRU List:
AJDGP01
error
FRU List: IOP
AJDGP01
IOP
error
FRU List:
AJDGP01
required.
IOP
required.
error
occurred FRU List:
AJDGP01
FRU List:
IOP IOP
28446071 I/O processor Licensed Internal Code 28446085 I/O processor Licensed Internal Code
error error
FRU List: FRU List:
AJDGP01 AJDGP01

error
MA_BRDG
FRU List:
AJDGP01
IOP occurred
FRU List:
28446073 IPL device not ready FCIOA
FRU List: OPT_CLN

MEDIA
FI01105 28446201 IOA LID is not valid

FRU List:
USER AJDGP01
28446075 I/O processor resource not available 28446602 An I/O processor Licensed Internal
FRU List: Code error occurred.
AJDGP01 FRU List:
AJDGP01
FRU List:
MEDIA
AJDGP01

28448000 • 28448132
28448000 A permanent IOP or cache adaptor card 28448010 A permanent cache adaptor card failure
failure occurred. occurred.
FRU List:
STORIOA
FRU List:
CACHE CACHE
STORIOA
occurred.
Servicer Response:
occurred.
Exchange the FRUs one at a time in the order shown. The cache adaptor card may be missing, broken or
incompatible.
FRU List:
CACHE
STORIOA
FRU List:
CACHE
volt powersupply.
STORIOA
FRU List:
FI01141
error
STORIOA
FRU List:
AJDGP01
error occurred.
IOP
Servicer Response:
Servicer Response:
CACHE
error

Exchange the FRUs one at a time in the order shown. 28448132 IOA detected recoverable device bus
error
FRU List:

28448133 • 28448301
28448133 IOA detected recoverable device bus 28448156 A permanent I/O processor failure
error occurred
An erroroccurred on SCSI bus 3. No action is required. AJDGP01
STORIOA
error 28448157 I/O adapter card error
No actionis required. This reference code is logged for Display the Service ActionLog entry for this SRC. If the
information only. Failing Item indicates I/O adapter, then replace the I/O
Servicer Response: the I/O adapter is attached to:
information only. 1. If the I/O Processor is not operable and disk units
occurred.
STORIOA RESET(*YES) command to reset the IOP and Vary On
attached resources.
28448146 Disk device detected recoverable error FRU List:
SVCDOCS
FRU List:
FI01105
error
occurred FRU List:
AJDGP01
FRU List:
STORIOA
IOP
ANYBRDG
Code error
FRU List:
processor.
AJDGP01
FRU List:
STORIOA STORIOA
IOP
occurred
AJDGP01
FRU List:
AJDGP01
STORIOA
Servicer Response:
FRU List:
FI01101

28448400 • 28449022
AJDGP01
IOP
FRU List:
IOPIP31
error
FRU List: SVCDOCS
AJDGP01
28449000 I/O processor card detected device error than those attached
FRU List:
STORIOA SVCDOCS
28449001 I/O processor card detected device 28449012 IOP requires a cache adaptor card but
configuration error cannot find it.
Perform IOPIP33 . The cache adapter card is missing or broken. Perform
FRU List: IOPIP29 .
SVCDOCS FRU List:
CACHE
Servicer Response: 28449013 The IOP and attached cache adaptor
Perform IOPIP16 . card are not compatible.

FRU List:
STORIOA SVCDOCS
FI01140
BACKPLN hardware configuration.
Servicer Response:
FRU List:
28449008 I/O card does not support functions SVCDOCS
expected by devices
FRU List:
28449009 Call your next level of support for SVCDOCS
assistance
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS

28449023 • 28449051
Perform IOPIP22 . This entrycontains additional array information for
FRU List:
SVCDOCS
Perform IOPIP22 .
FRU List:
FRU List:
SVCDOCS IOPIP21
SVCDOCS
physical location.
Servicer Response:
FRU List:
restarted.
SVCDOCS

Servicer Response:
restarted.
Perform IOPIP22 .
FRU List:
SVCDOCS
FRU List:
AJDGP01
Servicer Response:
Perform IOPIP34 .
FRU List: for a disk unit.
SVCDOCS
Servicer Response:
Perform IOPIP30 .
FRU List:
has been detected.
SVCDOCS
Servicer Response:
failed device.
Servicer Response:
FRU List:
SVCDOCS
28449029 Incorrect hardware configuration change code. Otherwise, perform IOPIP27 .
has been detected.
FRU List:
FRU List:
SVCDOCS

28449052 • 2844B3B4
28449052 Cache data exists for device that has 28449090 Disk unit has been modified after the
been modified. last known status.
Perform IOPIP28 . Re-IPL the system. If any reference codes are surfaced,
FRU List:
SVCDOCS
FRU List:
SVCDOCS
previous problems.
Servicer Response:
has been detected.
perform a type A or B IPL, perform a type D IPL from Servicer Response:
removable media. Look for Product Activity Log entries Re-IPL the system. If any reference codes are surfaced,
for other IOP reference codes and take action on them. use the new reference code as the entry point to the
FRU List:
SVCDOCS
FRU List:
SVCDOCS
previous problems.
Servicer Response:
use.
cannot perform a type A or B IPL, perform a type D Perform IOPIP26 .
FRU List:
SVCDOCS
action on them.
FRU List:
SVCDOCS
occurred
FRU List:
IOP
FRU List:
FI01105
occurred
STORIOA
FRU List:
IOP
Servicer Response:
Perform IOPIP16 .
occurred
FRU List:
FRU List:
FI01105
IOP
STORIOA
FI01140 occurred
FRU List:
BACKPLN IOP
FI01106

2844B3B5 • 284B0A17
occurred occurred
FRU List:
occurred
FI01140
FRU List:
IOP
STORIOA

occurred
IOP
FRU List:
FI01101
FRU List: AJDGP01
MA_BRDG
IOP
IOP
MA_BRDG

FRU List: FRU List:

IOP AJDGP01
IOP
FRU List: FI01104
IOP
MA_BRDG
MA_BRDG
FRU List:
FRU List: STORIOA
IOP
ANYBRDG
MA_BRDG
2844B410 A permanent I/O processor failure system bus error.
occurred
FRU List:
FRU List: IOP
STORIOA
ANYBUS
occurred 284B0A17 A permanent I/O processor failure
occurred
FRU List:
STORIOA FRU List:
IOP
MA_BRDG

284B0A22 • 284B3002

284B0A22 I/O processor detected a storage transfer
error
AJDGP01
FRU List:
SVCDOCS
AJDG301
IOP 284B2200 I/O processor Licensed Internal Code

error
MA_BRDG FRU List:
AJDGP01
284B102E Out of alternate sectors for disk storage
FRU List: 284B2201 Removable media error during IPL
FI01105 FRU List:
USER
284B1306 I/O processor card or Licensed Internal
Code error FI01105
Servicer Response:
A microprocessor exception occurred on the I/O 284B2202 Removable media error during IPL
FRU List: FI00022
AJDGP01
FI01105
IOP
FI01104 occurred
BACKPLN FRU List:

FI01101
284B1307 I/O processor resource not available IOP

FRU List:
AJDGP01 MA_BRDG
AJDG301 284B3001 Not valid condition in I/O Processor

284B1310 I/O processor resource not available Servicer Response:
the errors are being reported to the system. Check other FRU List:
284B1317 I/O processor card error AJDGP01
Servicer Response:
Display the Service ActionLog entry for this SRC. If the 284B3002 Addressed device failed to respond to
Failing Item indicates IOP, then replace the IOP. If the selection
Failing Item indicates SVCDOCS, then do NOT replace Servicer Response:
the IOP. This is a recoverable error. Perform the Perform IOPIP16 .
following:
FRU List:

284B3006 • 284B3087
FI01105 USER
STORIOA FI01107
FI01140 STORIOA
FI01141
284B3023 I/O processor detected a SCSI bus
configuration error
FI01106
Servicer Response:
284B3006 System bus error possible user error or configuration error, perform
IOP devices.
FRU List:
ANYBUS USER
FI01101 FI01107
284B3020 I/O processor detected a SCSI bus STORIOA

configuration error
Servicer Response: 284B3080 I/O processor Licensed Internal Code
Error occurred on SCSI bus 0. To correct or isolate a error
IOPIP17 . Use the failing item (FI) codes to find failing AJDGP01
devices.
FRU List: 284B3081 System log entry only, no service action
USER required.
FI01107
STORIOA Code error
Servicer Response:
284B3021 I/O processor detected a SCSI bus A microprocessor exception occurred on the I/O
configuration error processor.

Error occurred on SCSI bus 1. To correct or isolate a AJDGP01
IOPIP17 . Use the failing item (FI) codes to find failing IOP
devices.
FI01104
FRU List:
USER
MA_BRDG
FI01107
284B3087 I/O processor resource not available
284B3022 I/O processor detected a SCSI bus on the I/O processor card.
configuration error FRU List:
possible user error or configuration error, perform AJDG301
devices. IOACNFG
FRU List:
FI01104

284B3100 • 284B3122
284B3100 I/O processor card detected interface 284B3109 I/O processor timed out a device
error command
Error occurred on SCSI bus 0. Perform IOPIP13 . Perform IOPIP16 .
FRU List: FRU List:
FI01107 FI01105
STORIOA STORIOA
FI01140 FI01140
DEVBPLN BACKPLN
FI01106
284B3101 I/O processor card detected interface
error
Servicer Response:
error
Servicer Response:
FRU List:
Perform IOPIP16 .
FI01107
FRU List:
STORIOA FI01105
FI01140 STORIOA
DEVBPLN FI01140
BACKPLN
error
FI01106
Servicer Response:
284B3120 I/O Processor detected that the bus is
FI01107
Servicer Response:
STORIOA
the device.
FI01140
FRU List:
DEVBPLN SVCDOCS
284B3103 I/O processor card detected interface 284B3121 I/O Processor detected that the bus is
FI01107
FRU List:
STORIOA SVCDOCS
FI01140 284B3122 I/O Processor detected that the bus is

not operational
DEVBPLN
Servicer Response:

284B3123 • 284B3215

configuration error
the device.
Servicer Response:
FRU List:
SVCDOCS
configuration.
FRU List:
not operational
SVCDOCS
Servicer Response:
configuration error
the device.
Servicer Response:
FRU List:
SVCDOCS
configuration.
284B3136 The removable media device is assigned
FRU List:
elsewhere
SVCDOCS
FRU List:
USER
284B3200 A tape/CD or disk device reported a
failure
FI01105
FRU List:
FI01105
now operational
STORIOA
Servicer Response:
284B3141 I/O Processor detected that the bus is 284B3203 Disk media format bad
now operational
FRU List:
bus 1 is now operational. 284B3205 Disk sector read error
Servicer Response:
284B3142 I/O Processor detected that the bus is Disk unit data may need tobe reloaded, but the disk

bus 2 is now operational. 284B3215 Disk sector read error
Servicer Response:
284B3143 I/O Processor detected that the bus is Disk unit data may need tobe reloaded, but the disk

284B3250 • 284B6082
284B3250 Disk unit requires initialization before 284B6070 A permanent I/O processor failure
use. occurred
FRU List:
USER 284B6071 I/O processor Licensed Internal Code
error
284B3300 Storage unit detected a media problem FRU List:
AJDGP01
Servicer Response:
Perform IOPIP01 .
FRU List:
error
MEDIA
FRU List:
FI00121 AJDGP01
FI01141 IOP
284B3400 I/O processor card detected device error 284B6073 IPL device not ready
and DEVTERM first.
FI01105
FRU List:
FI02112
USER
STORIOA
FI01106
FRU List:
AJDGP01
DEVTERM
FI01140 284B6076 I/O processor card detected media error

FRU List:
284B3401 Device backplane problem MEDIA
FRU List: AJDGP01

DEVBPLN
FI01105
error
FRU List: error
AJDGP01
FRU List:
AJDGP01
IOP
IOP
284B3600 System log entry only, no service action
required.
error
FRU List:
required.
AJDGP01
IOP

284B6083 • 284B8011
STORIOA
error
284B8004 Voltage drop detected on I/O processor 5
FRU List:
volt powersupply.
AJDGP01
FRU List:
IOP FI01141
STORIOA
error
284B8005 A recoverable IOP or cache adaptor card
FRU List:
error occurred.
AJDGP01
Servicer Response:
IOP
FRU List:
284B6200 A permanent IOA hardware error STORIOA
occurred
CACHE
FRU List:
FCIOA
284B8007 A recoverable cache adaptor card error
OPT_CLN occurred.
Servicer Response:
284B6201 IOA LID is not valid
FRU List:
AJDGP01
FRU List:
CACHE
284B6602 An I/O processor Licensed Internal
STORIOA
FRU List:
AJDGP01
284B8010 A permanent cache adaptor card failure
occurred.
284B8000 A permanent IOP or cache adaptor card
FRU List: FRU List:
STORIOA CACHE
CACHE STORIOA
284B8002 A permanent cache adaptor card failure 284B8011 A permanent cache adaptor card failure
occurred. occurred.
FRU List:
CACHE
FRU List:

284B8100 • 284B8157
CACHE
284B8146 Disk device detected recoverable error
STORIOA FRU List:
FI01105
error 284B8150 A permanent I/O processor failure
occurred
FRU List:
AJDGP01 FRU List:
STORIOA
IOP
ANYBRDG
284B8130 IOA detected recoverable device bus
error 284B8151 I/O processor Licensed Internal Code
error
Servicer Response:
STORIOA
error
Servicer Response:
occurred
AJDGP01
STORIOA
error
Servicer Response:
occurred
FRU List:
AJDGP01
error
STORIOA
Servicer Response:
This reference code is logged for information only. 284B8157 I/O adapter card error
Servicer Response:
284B8140 IOA detected recoverable device bus Display the Service ActionLog entry for this SRC. If the
284B8141 IOA detected recoverable device error 1. If the I/O Processor is not operable and disk units
information only.
284B8145 A recoverable I/O processor error RESET(*YES) command to reset the IOP and Vary On
FRU List: FRU List:

STORIOA SVCDOCS

284B8200 • 284B9012
284B8200 I/O processor Licensed Internal Code 284B9002 I/O processor card detected device error
error
Servicer Response:
AJDGP01
FRU List:
FI01105
IOP
STORIOA
Code error FI01140
Servicer Response:
processor.
FI01106
FRU List:
STORIOA
284B9008 I/O card does not support functions
Servicer Response:
FRU List:
284B8301 Not valid condition in I/O Processor SVCDOCS
Servicer Response: 284B9009 Call your next level of support for
FRU List:
FRU List: SVCDOCS
FI01101
284B9010 Cache data associated with attached
AJDGP01
devices cannot be found .
IOP FRU List:
Perform IOPIP31 .
SVCDOCS
error
FRU List:
284B9011 Cache data belongs to devices other
AJDGP01
than those attached
Servicer Response:
284B9000 I/O processor card detected device error
Perform IOPIP32 .
FRU List:
FRU List:
FI01105
SVCDOCS
STORIOA
284B9012 IOP requires a cache adaptor card but
cannot find it.
284B9001 I/O processor card detected device
Servicer Response:
IOPIP29 .
Perform IOPIP33 .
FRU List:
FRU List:
CACHE
SVCDOCS

284B9013 • 284B9031
284B9013 The IOP and attached cache adaptor 284B9026 Array not functional due to present
FRU List: FRU List:
SVCDOCS SVCDOCS
284B9020 Array not functional due to present 284B9027 Array not functional due to present
FRU List: FRU List:
SVCDOCS SVCDOCS
284B9021 Array not functional due to present 284B9028 Incorrect hardware configuration change
FRU List:
SVCDOCS
FRU List:
SVCDOCS
284B9022 Array not functional due to present
284B9029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
FRU List:
SVCDOCS
284B902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
284B9024 Array not functional due to present the same time as this reference code as the starting
Servicer Response:
Perform IOPIP22 . 284B9030 Array no longer protected due to
FRU List:
SVCDOCS FRU List:
Perform IOPIP21.
284B9025 Disk unit is not supported at its
SVCDOCS
physical location.
Servicer Response:
284B9031 Array protection temporarily suspended
Perform IOPIP21 .
Servicer Response:
FRU List:
SVCDOCS
restarted.

284B9040 • 284B9092

restarted.
FRU List:
SVCDOCS
284B9041 Background array parity check detected
FRU List:
FRU List:
FI01105
AJDGP01
STORIOA
284B9050 Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP16 .
FRU List:
SVCDOCS FRU List:
FI01105
284B9051 IOP cache data exists for a missing or STORIOA

failed device.
code may appear in the product activity log. If so, BACKPLN
code. Otherwise, perform IOPIP27 . FI01106
FRU List:
SVCDOCS 284B9090 Disk unit has been modified after the
last known status.
284B9052 Cache data exists for device that has Servicer Response:
been modified. Re-IPL the system. If any reference codes are surfaced,
Servicer Response: problem. If you cannot resolve the problem, contact
Perform IOPIP28 . your next level of support.
FRU List: FRU List:
SVCDOCS SVCDOCS
284B9053 IOP resources not available due to 284B9091 Incorrect hardware configuration change
previous problems. has been detected.
Take action on other IOP reference codes which have Re-IPL the system. If any reference codes are surfaced,
surfaced. If you cannot get to SST or DST, and cannot use the new reference code as the entry point to the
perform a type A or B IPL, perform a type D IPL from problem. If you cannot resolve the problem, contact
removable media. Look for Product Activity Log entries your next level of support.
FRU List:
FRU List: SVCDOCS
SVCDOCS
284B9092 Disk unit requires initialization before

284B9054 IOP resources not available due to use.
previous problems.
Servicer Response:

284BB3B1 • 284BBE00
SVCDOCS
284BB3E0 I/O processor detected a fault condition.
FRU List:
284BB3B1 A permanent I/O processor failure
IOP
occurred
FRU List: MA_BRDG
IOP
FRU List:
occurred
IOP
FRU List:
IOP MA_BRDG
284BB3B3 A permanent I/O processor failure 284BB410 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
IOP STORIOA
284BB3B4 A permanent I/O processor failure 284BB411 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
IOP STORIOA
284BB3B5 A permanent I/O processor failure 284BB412 Tape/CD or disk bus interface error
occurred occurred
FRU List:
284BB3B6 A permanent I/O processor failure FI01107
occurred
FRU List: FI01140
IOP
STORIOA
284BB3B7 A permanent I/O processor failure DEVTERM

occurred
FRU List: 284BB935 Unknown hardware detected
IOP
FRU List:
FI01101
284BB3B8 Multi-adapter bridge error detected.
FRU List: AJDGP01
MA_BRDG
IOP
IOP
MA_BRDG

occurred 284BBE00 I/O processor detected a fault condition.
FRU List: FRU List:
IOP AJDGP01
IOP
FI01104

284BFF3D • 2761B980
MA_BRDG
284BFF6D I/O processor detected a recoverable
system bus error.
284BFF3D I/O adapter detected a recoverable error
FRU List:
FRU List: IOP
STORIOA
ANYBUS
ANYBRDG

2750B980 I/O adapter hardware error detected 2751B980 I/O adapter hardware error detected
FRU List: FRU List:
FI00719 FI00719
FI00730 FI00730
FRU List: FRU List:
FI00719 FI00719
FI00730 FI00730
FRU List: FRU List:
FI00719 FI00719
FI00730 FI00730
FRU List: FRU List:
FI00719 FI00719
FI00730 FI00730

FRU List:
FI00719

2761B981 • 27658141
FI00730 FI00719
FI00730
FRU List:
FI00719
FRU List:
FI00730 FI00719
FI00730
FRU List:
(2765, 2766, 2787, 280D, 280E) Reference Codes

(2765, 2766, 2787, 280D, 280E) Reference Codes
27653020 I/O processor detected a configuration
occurred before it require no service action, since the
error
port is now operational.
Servicer Response:
Eithertoo many devices or the wrong kind of devices
have been configured under the IOA. Change the
configuration. FRU List:
FCDEV
FRU List:
SVCDOCS
FCINTF
27653100 I/O processor card detected interface ANYFC

error
FRU List: FCIOA
FCINTF
OPT_CLN
ANYFC
FCIOA
Servicer Response:
OPT_CLN The device indicated that a formatis in progress. When
27653120 I/O processor detected a port failure information only.
FRU List:
FCPORT 27658130 Recovered Fibre Channel interface error
Servicer Response:
FCIOA
No actionrequired. This reference code is logged for
information only.
FCDEV
OPT_CLN 27658140 Recovered Fibre Channel interface error

Servicer Response:
27653140 I/O Processor detected that a port is now No actionrequired. This reference code is logged for
operational information only.
Servicer Response:

27658145 • 27663100
Servicer Response:
has been detected.
information only.
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
occurred.
the I/O processor, see Debug the resource. If an I/O
FRU List: processor reset and I/O processor IPL does not resolve
FCIOA the problem, contact your next level of support.
FRU List:
OPT_CLN SVCDOCS
27658146 Disk device detected recoverable error 27659092 Incorrect hardware configuration change
FRU List: has been detected.
27658150 A permanent I/O processor failure processor. For information about how to reset and IPL
occurred the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
FRU List: the problem, contact your next level of support.
FCIOA
FRU List:
ANYBRDG SVCDOCS
OPT_CLN 2765FF3D Recovered IOA error

FRU List:
27658151 I/O processor Licensed Internal Code FCIOA
error
FRU List: ANYBRDG
AJDGP01
OPT_CLN
FCIOA
IOP error

27658155 A permanent I/O processor failure configuration.
occurred
FRU List:
FRU List: SVCDOCS
AJDGP01
FCIOA
error
OPT_CLN FRU List:
FCINTF
ANYFC
occurred
FRU List: FCIOA
AJDGP01
OPT_CLN
FCIOA
OPT_CLN

27663120 • 27668156
27663120 I/O processor detected a port failure 27668145 A recoverable I/O processor error
occurred.
FRU List:
FCPORT FRU List:
FCIOA
FCIOA
OPT_CLN
FCDEV
OPT_CLN
FRU List:
FCDEV
27663140 I/O Processor detected that a port is now
operational
occurred before it require no service action, since the FRU List:
port is now operational. FCIOA
ANYBRDG
FRU List: OPT_CLN
FCDEV
FCINTF
error
ANYFC FRU List:
AJDGP01
FCIOA
FCIOA
OPT_CLN
IOP
OPT_CLN
Servicer Response:
The device indicated that a formatis in progress. When
occurred
AJDGP01
27668130 Recovered Fibre Channel interface error
FCIOA
Servicer Response:
No actionrequired. This reference code is logged for OPT_CLN
information only.
27668140 Recovered Fibre Channel interface error occurred
No actionrequired. This reference code is logged for AJDGP01
information only.
FCIOA
OPT_CLN
Servicer Response:
information only.

27669091 • 27878141
27669091 Incorrect hardware configuration change 27873120 I/O processor detected a port failure
has been detected.
FRU List:
Servicer Response: FCPORT
processor. For information about how to reset and IPL FCIOA
processor reset and I/O processor IPL does not resolve FCDEV
the problem, contact your next level of support.
FRU List: OPT_CLN
SVCDOCS
27669092 Incorrect hardware configuration change operational
has been detected. Servicer Response:
Reset the I/O processor and then IPL the I/O occurred before it require no service action, since the
processor. For information about how to reset and IPL port is now operational.
processor reset and I/O processor IPL does not resolve 27873400 I/O processor card detected device error
FRU List:
FRU List: FCDEV
SVCDOCS
FCINTF
2766FF3D Recovered IOA error
ANYFC
FRU List:
FCIOA
FCIOA
ANYBRDG
OPT_CLN
OPT_CLN
27873020 I/O processor detected a configuration Servicer Response:
error The device indicated that a formatis in progress. When
Servicer Response: No action is required. This reference code is logged for
Eithertoo many devices or the wrong kind of devices information only.
configuration.
FRU List:
information only.
error
FRU List:
ANYFC information only.
FCIOA 27878141 IOA detected recoverable device error

information only.

27878145 • 280D3100
27878145 A recoverable I/O processor error 27879091 Incorrect hardware configuration change
occurred. has been detected.
FCIOA Reset the I/O processor and then IPL the I/O
OPT_CLN the I/O processor, see Debug the resource. If an I/O
FRU List:
FRU List: SVCDOCS
FCDEV

27878150 A permanent I/O processor failure has been detected.
occurred
Servicer Response:
FRU List: Reset the I/O processor and then IPL the I/O
FCIOA processor. For information about how to reset and IPL
ANYBRDG processor reset and I/O processor IPL does not resolve
OPT_CLN
FRU List:
SVCDOCS
error
FRU List:
AJDGP01 FRU List:
FCIOA
FCIOA
ANYBRDG
IOP
OPT_CLN
OPT_CLN
280D3020 I/O processor detected a configuration
27878155 A permanent I/O processor failure error
occurred Servicer Response:
FRU List: Either too many devices or the wrong kind of devices
AJDGP01 have been configured under the IOA. Change the
configuration.
FCIOA FRU List:
SVCDOCS
OPT_CLN
280D3100 I/O processor card detected interface
27878156 A permanent I/O processor failure error
occurred
FRU List:
FRU List: FCINTF
AJDGP01
ANYFC
FCIOA
FCIOA
OPT_CLN
OPT_CLN

280D3120 • 280D8156
280D3120 I/O processor detected a port failure 280D8145 A recoverable I/O processor error
occurred.
FRU List:
FCPORT FRU List:
FCIOA
FCIOA
OPT_CLN
FCDEV
280D8146 Disk device detected recoverable error
OPT_CLN
FRU List:
FCDEV
280D3140 I/O Processor detected that a port is now
operational
280D8150 A permanent I/O processor failure
ANYBRDG
280D3400 I/O processor card detected device error
FRU List: OPT_CLN
FCDEV
280D8151 I/O processor Licensed Internal Code
FCINTF
error
ANYFC FRU List:
AJDGP01
FCIOA
FCIOA
OPT_CLN
IOP
280D34FF Format in progress
OPT_CLN
Servicer Response:
occurred
AJDGP01
280D8130 Recovered Fibre Channel interface error
FCIOA
Servicer Response:
information only.
280D8140 Recovered Fibre Channel interface error occurred
information only.
FCIOA
280D8141 IOA detected recoverable device error
OPT_CLN
Servicer Response:
information only.

280D9091 • 280E8141
280D9091 Incorrect hardware configuration change 280E3120 I/O processor detected a port failure
has been detected.
FRU List:
Servicer Response: FCPORT
processor. For information about how to reset and IPL FCIOA
processor reset and I/O processor IPL does not resolve FCDEV
FRU List: OPT_CLN
SVCDOCS
280E3140 I/O Processor detected that a port is now
280D9092 Incorrect hardware configuration change operational
Reset the I/O processor and then IPL the I/O occurred before it require no service action, since the
processor. For information about how to reset and IPL port is now operational.
processor reset and I/O processor IPL does not resolve 280E3400 I/O processor card detected device error
FRU List:
FRU List: FCDEV
SVCDOCS
FCINTF
280DFF3D Recovered IOA error
ANYFC
FRU List:
FCIOA
FCIOA
ANYBRDG
OPT_CLN
OPT_CLN
280E34FF Format in progress
280E3020 I/O processor detected a configuration Servicer Response:
error The device indicated that a formatis in progress. When
Servicer Response: No action is required. This reference code is logged for
Eithertoo many devices or the wrong kind of devices information only.
configuration.
280E8130 Recovered Fibre Channel interface error
FRU List:
information only.
280E3100 I/O processor card detected interface
error
280E8140 Recovered Fibre Channel interface error
FRU List:
ANYFC information only.
FCIOA 280E8141 IOA detected recoverable device error

information only.

280E8145 • 57043100
280E8145 A recoverable I/O processor error 280E9091 Incorrect hardware configuration change
280E8146 Disk device detected recoverable error
FRU List:
FRU List: SVCDOCS
FCDEV
280E9092 Incorrect hardware configuration change

280E8150 A permanent I/O processor failure has been detected.
occurred
Servicer Response:
OPT_CLN
FRU List:
SVCDOCS
280E8151 I/O processor Licensed Internal Code
error
280EFF3D Recovered IOA error
FRU List:
AJDGP01 FRU List:
FCIOA
FCIOA
ANYBRDG
IOP
OPT_CLN
OPT_CLN
280E8155 A permanent I/O processor failure error
FRU List: Eithertoo many devices or the wrong kind of devices
AJDGP01 have been configured under the IOA. Change the
configuration.
FCIOA FRU List:
SVCDOCS
OPT_CLN
280E8156 A permanent I/O processor failure error
occurred
FRU List:
FRU List: FCINTF
AJDGP01
ANYFC
FCIOA
FCIOA
OPT_CLN
OPT_CLN

57043120 • 57048156
57043120 I/O processor detected a port failure 57048145 A recoverable I/O processor error
occurred.
FRU List:
FCPORT FRU List:
FCIOA
FCIOA
OPT_CLN
FCDEV
OPT_CLN
FRU List:
FCDEV
operational
ANYBRDG
FRU List: OPT_CLN
FCDEV
FCINTF
error
ANYFC FRU List:
AJDGP01
FCIOA
FCIOA
OPT_CLN
IOP
OPT_CLN
Servicer Response:
occurred
AJDGP01
FCIOA
Servicer Response:
information only.
57048140 Recovered Fibre Channel interface error occurred
information only.
FCIOA
OPT_CLN
Servicer Response:
information only.

57049091 • 2772B940

has been detected.
Servicer Response:
FRU List:
SVCDOCS
processor reset and I/O processor IPL does not resolve 5704FF3D Recovered IOA error
FRU List:
FRU List: FCIOA
SVCDOCS
ANYBRDG
has been detected. OPT_CLN
Servicer Response:

FI00718
failed.
AJDGP01
FRU List:
AJDGP01
FI00719 FRU List:
FI00719
FI00718
FRU List:
FI00719 AJDGP01
FI00718
failed.
FRU List:
FRU List: AJDGP01
FI00719
FI00719
FI00718
AJDGP01
FRU List:
MA_BRDG FI00719
FI00718
FRU List:
FI00719

2772B941 • 2803000A
FRU List: FI00718

FI00719
AJDGP01
FI00718
AJDGP01
FRU List:
MA_BRDG FI00719
FI00718
FRU List: AJDGP01
FI00719
(2803) Model 185 and A50 reference (error) codes

1. Set the time and date.
28030001 Real-time-clock not updating:
real-time-clock initializationrequired. 2. Refer to the actions under 28030001.
Servicer Response:
Set the time and date. 28030005 Real-time-clock battery error
Servicer Response:
Note: This isnormally an informational message. If the Replacethe system backplane.
problem persists, replace the system backplane.
FRU List:
FRU List: SYSBKP2
SYSBKP2
2803000A The hypervisor function to get or set the

28030002 Bad time/date values time-of-day (TOD) reported an error.
Set the time anddate. Errors reported against the real timeclock might be
caused by low battery voltage or (more rarely) power
Note: This is normally an informational message. If the outages that occur during normal system usage. These
problem persists, replace the system backplane. errors are warnings that the real time clock data
FRU List: content needs to be reestablished. Unless the error is
SYSBKP2 persistent, these errors do not require any FRU
replacement. When one of these errors occurs, the
system loses time and date information.
28030003 Real-time-clock not updating: not
correctable. Reset the server time and date through the installed
Servicer Response: operating system.
Replace the system backplane.
If the error is persistent, do the following:
FRU List:
SYSBKP2
available.
2. Replace the system battery.
28030004 Real-time-clock operating mode
parameters (for example,data mode)
changed. FRU List:
SYSBKP2
Servicer Response:
Do the following:
(281x) Reference codes

(281x) Reference codes
281xB910 • 2849B933
FI00730
281xB910 I/O adapter hardware error detected
FRU List: FI00718
FI00719

2838B904 I/O adapter Licensed Internal Code 2849B904 I/O adapter Licensed Internal Code
failed. failed.
FRU List: FRU List:
AJDGP01 AJDGP01
FI00719 FI00719
2838B930 I/O adapter Licensed Internal Code 2849B930 I/O adapter Licensed Internal Code
failed. failed.
FRU List: FRU List:
AJDGP01 AJDGP01
FI00718 FI00718
FI00719 FI00719
FRU List: FRU List:
FI00719 FI00719
FI00718 FI00718
AJDGP01 AJDGP01
MA_BRDG MA_BRDG
2838B933 Incompatible hardware detected. 2849B933 Incompatible hardware detected.

FRU List: FRU List:
FI00719 FI00719
AJDGP01 AJDGP01

283C1511 • 283C7624
(283C, 283D, 283F, 28B9, 28CB, 28CC, 28D2, 28DB, 28DF) Device
backplane reference codes
Device backplane reference codes
283C1511 A non-fatal error occurred on power 283C3002 Addressed device backplane failed to
supply 1 respond to selection.
FRU List: FRU List:
DISKPWR DEVBPLN
DISKFAN STORIOA
FI01106 FI01140
DEVBPLN FI01106
283C1515 A fatal error occurred on power supply 283C3109 I/O adapter timed out a device
1 backplane command.
FRU List: FRU List:
DISKPWR DEVBPLN
DISKFAN STORIOA
FI01106 FI01140
DEVBPLN FI01106
283C1521 A non-fatal error occurred on power 283C7611 A fatal error occurred on redundant fan
supply 2 1
FRU List: FRU List:
DISKPWR DISKFAN
DISKFAN
283C7614 A fatal error occurred on fan 1
FI01106 FRU List:
DISKFAN
DEVBPLN
283C7621 A fatal error occurred on redundant fan
283C1525 A fatal error occurred on power supply 2
2 FRU List:
FRU List: DISKFAN
DISKPWR
DISKFAN
FRU List:
FI01106 DISKFAN
DEVBPLN

283C7631 • 283D7614
283C7631 A fatal error occurred on redundant fan 283D1521 A non-fatal error occurred on power
3 supply 2
FRU List: FRU List:
DISKFAN DISKPWR
DISKFAN
FRU List: FI01106
DISKFAN
DEVBPLN
283C8401 Removable media power fault
FRU List: 283D1525 A fatal error occurred on power supply
DEVBPLN 2
FRU List:
283C8404 System log entry only, no service action DISKPWR
required
DISKFAN
283CFFF4 Device backplane problem FI01106

FRU List:
DEVBPLN DEVBPLN
STORIOA 283D3002 Addressed device backplane failed to

respond to selection
FI01140
FRU List:
FI01106 DEVBPLN
STORIOA
283D1511 A non-fatal error occurred on power
supply 1 FI01140
FRU List:
DISKPWR FI01106
DISKFAN 283D3109 I/O adapter timed out a device

backplane command
FI01106
FRU List:
DEVBPLN DEVBPLN
STORIOA
283D1515 A fatal error occurred on power supply
1 FI01140
FRU List:
DISKPWR FI01106
DISKFAN 283D7611 A fatal error occurred on redundant fan

1
FI01106
FRU List:
DEVBPLN DISKFAN
283D7614 A fatal error occurred on fan 1

FRU List:
DISKFAN

283D7621 • 283F3109
DISKFAN
283D7621 A fatal error occurred on redundant fan
2
FI01106
FRU List:
DISKFAN DEVBPLN
283D7624 A fatal error occurred on fan 2 283F1521 A non-fatal error occurred on power
FRU List: supply 2
DISKFAN FRU List:
DISKPWR
3 DISKFAN
FRU List: FI01106

DISKFAN
DEVBPLN
FRU List: 283F1525 A fatal error occurred on power supply
DISKFAN 2
FRU List:
283D8401 Removable media power fault DISKPWR
FRU List: DISKFAN

DEVBPLN
FI01106
283D8404 System log entry only, no service action
required DEVBPLN
283DFFF4 Device backplane problem 283F3002 Addressed device backplane failed to

FRU List:
DEVBPLN FRU List:
DEVBPLN
STORIOA
STORIOA
FI01140
FI01140
FI01106
FI01106
283F1511 A non-fatal error occurred on power
supply 1 283F3109 I/O adapter timed out a device
backplane command
FRU List:
DISKPWR FRU List:
DEVBPLN
DISKFAN
STORIOA
FI01106
FI01140
DEVBPLN
FI01106
283F1515 A fatal error occurred on power supply
1
FRU List:
DISKPWR

283F7611 • 28B93109
FI01106
283F7611 A fatal error occurred on redundant fan
1
DEVBPLN
FRU List:
DISKFAN
28B91515 A fatal error occurred on power supply
1
283F7614 A fatal error occurred on fan 1
FRU List:
FRU List: DISKPWR
DISKFAN
DISKFAN
283F7621 A fatal error occurred on redundant fan
2 FI01106
FRU List: DEVBPLN

DISKFAN
28B91521 A non-fatal error occurred on power

283F7624 A fatal error occurred on fan 2 supply 2
FRU List: FRU List:
DISKFAN DISKPWR
283F7631 A fatal error occurred on redundant fan DISKFAN

3
FI01106
FRU List:
DISKFAN
DEVBPLN
283F7634 A fatal error occurred on fan 3

28B91525 A fatal error occurred on power supply
FRU List: 2
DISKFAN
FRU List:
DISKPWR
283F8401 Removable media power fault
DISKFAN
FRU List:
DEVBPLN
FI01106
283F8404 System log entry only, no service action DEVBPLN

required
28B93002 Addressed device backplane failed to
283FFFF4 Device backplane problem respond to selection
FRU List: FRU List:
DEVBPLN DEVBPLN
STORIOA STORIOA
FI01140 FI01140
FI01106 FI01106
28B91511 A non-fatal error occurred on power 28B93109 I/O adapter timed out a device
supply 1 backplane command
FRU List: FRU List:
DISKPWR DEVBPLN
DISKFAN STORIOA

28B97611 • 28CB3002
FI01140
28CB1511 A non-fatal error occurred on power
supply 1
FI01106
FRU List:
DISKPWR
28B97611 A fatal error occurred on redundant fan
1
DISKFAN
FRU List:
DISKFAN FI01106
DEVBPLN
28B97614 A fatal error occurred on fan 1
FRU List:
28CB1515 A fatal error occurred on power supply
DISKFAN
1
FRU List:
DISKPWR
2
FRU List: DISKFAN
DISKFAN
FI01106
28B97624 A fatal error occurred on fan 2
DEVBPLN
FRU List:
DISKFAN
28CB1521 A non-fatal error occurred on power
supply 2
3 FRU List:
DISKPWR
FRU List:
DISKFAN DISKFAN
28B97634 A fatal error occurred on fan 3 FI01106
FRU List: DEVBPLN

DISKFAN
28CB1525 A fatal error occurred on power supply

28B98401 Removable media power fault 2
FRU List: FRU List:
DEVBPLN DISKPWR
28B98404 System log entry only, no service action DISKFAN

required
FI01106
28B9FFF4 Device backplane problem
DEVBPLN
FRU List:
DEVBPLN
28CB3002 Addressed device backplane failed to
STORIOA
FRU List:
FI01140 DEVBPLN
FI01106 STORIOA
FI01140
FI01106

28CB3109 • 28CC3002
FI01140
28CB3109 I/O adapter timed out a device
backplane command
FI01106
FRU List:
DEVBPLN
28CC1511 A non-fatal error occurred on power
supply 1
STORIOA
FRU List:
FI01140 DISKPWR
FI01106 DISKFAN
FI01106
28CB7611 A fatal error occurred on redundant fan
1
DEVBPLN
FRU List:
DISKFAN
28CC1515 A fatal error occurred on power supply
1
28CB7614 A fatal error occurred on fan 1
FRU List:
FRU List: DISKPWR
DISKFAN
DISKFAN
28CB7621 A fatal error occurred on redundant fan
2 FI01106
FRU List: DEVBPLN

DISKFAN
28CC1521 A non-fatal error occurred on power

28CB7624 A fatal error occurred on fan 2 supply 2
FRU List: FRU List:
DISKFAN DISKPWR
28CB7631 A fatal error occurred on redundant fan DISKFAN

3
FI01106
FRU List:
DISKFAN
DEVBPLN
28CB7634 A fatal error occurred on fan 3

28CC1525 A fatal error occurred on power supply
FRU List: 2
DISKFAN
FRU List:
DISKPWR
28CB8401 Removable media power fault
DISKFAN
FRU List:
DEVBPLN
FI01106
28CB8404 System log entry only, no service action DEVBPLN

required
28CC3002 Addressed device backplane failed to
28CBFFF4 Device backplane problem respond to selection
FRU List: FRU List:
DEVBPLN DEVBPLN
STORIOA STORIOA

28CC3109 • 28D21525
FI01140
28CCFFF4 Device backplane problem
FI01106 FRU List:
DEVBPLN
28CC3109 I/O adapter timed out a device
STORIOA
backplane command
FRU List: FI01140
DEVBPLN
FI01106
STORIOA
FI01140
supply 1
FI01106 FRU List:
DISKPWR
28CC7611 A fatal error occurred on redundant fan
DISKFAN
1
FRU List: FI01106
DISKFAN
DEVBPLN
28CC7614 A fatal error occurred on fan 1
FRU List:
1
DISKFAN
FRU List:
DISKPWR
28CC7621 A fatal error occurred on redundant fan
2
DISKFAN
FRU List:
DISKFAN FI01106
28CC7624 A fatal error occurred on fan 2 DEVBPLN
FRU List:
DISKFAN 28D21521 A non-fatal error occurred on power
supply 2
28CC7631 A fatal error occurred on redundant fan FRU List:

3 DISKPWR
FRU List: DISKFAN

DISKFAN
FI01106
28CC7634 A fatal error occurred on fan 3
DEVBPLN
FRU List:
DISKFAN
2
28CC8401 Removable media power fault
FRU List:
FRU List: DISKPWR
DEVBPLN
DISKFAN
28CC8404 System log entry only, no service action
required FI01106
DEVBPLN

28D23002 • 28DB1521
28D23002 Addressed device backplane failed to 28D28401 Removable media power fault
FRU List:
FRU List: DEVBPLN
DEVBPLN
STORIOA
required
FI01140
28D2FFF4 Device backplane problem
FI01106 FRU List:
DEVBPLN
28D23109 I/O adapter timed out a device
backplane command STORIOA
FRU List:
FI01140
DEVBPLN
FI01106
STORIOA
FI01140 28DB1511 A non-fatal error occurred on power

supply 1
FI01106 FRU List:
DISKPWR
1 DISKFAN
FRU List:
FI01106
DISKFAN
DEVBPLN
FRU List: 28DB1515 A fatal error occurred on power supply
DISKFAN 1
FRU List:
28D27621 A fatal error occurred on redundant fan DISKPWR
2
DISKFAN
FRU List:
DISKFAN
FI01106
28D27624 A fatal error occurred on fan 2 DEVBPLN

FRU List:
DISKFAN 28DB1521 A non-fatal error occurred on power
supply 2
28D27631 A fatal error occurred on redundant fan FRU List:
3 DISKPWR
FRU List:
DISKFAN DISKFAN
FI01106
FRU List: DEVBPLN
DISKFAN

28DB1525 • 28DF1515
28DB1525 A fatal error occurred on power supply 28DB7631 A fatal error occurred on redundant fan
2 3
FRU List: FRU List:
DISKPWR DISKFAN
DISKFAN
28DB7634 A fatal error occurred on fan 3
FI01106 FRU List:
DISKFAN
DEVBPLN
28DB8401 Removable media power fault
28DB3002 Addressed device backplane failed to FRU List:
respond to selection DEVBPLN
FRU List:
DEVBPLN 28DB8404 System log entry only, no service action
required
STORIOA
FI01140 28DBFFF4 Device backplane problem

FRU List:
FI01106 DEVBPLN
28DB3109 I/O adapter timed out a device STORIOA

backplane command
FI01140
FRU List:
DEVBPLN FI01106
STORIOA
28DF1511 A non-fatal error occurred on power
FI01140 supply 1
FRU List:
FI01106 DISKPWR
28DB7611 A fatal error occurred on redundant fan DISKFAN

1
FI01106
FRU List:
DISKFAN DEVBPLN
28DB7614 A fatal error occurred on fan 1 28DF1515 A fatal error occurred on power supply
FRU List: 1
DISKFAN FRU List:
DISKPWR
28DB7621 A fatal error occurred on redundant fan
2 DISKFAN
FRU List:
FI01106
DISKFAN
DEVBPLN
28DB7624 A fatal error occurred on fan 2
FRU List:
DISKFAN

28DF1521 • 28DFFFF4
FRU List:
28DF1521 A non-fatal error occurred on power
DISKFAN
supply 2
FRU List:
28DF7614 A fatal error occurred on fan 1
DISKPWR
FRU List:
DISKFAN DISKFAN
FI01106
28DF7621 A fatal error occurred on redundant fan
2
DEVBPLN
FRU List:
DISKFAN
28DF1525 A fatal error occurred on power supply
2
28DF7624 A fatal error occurred on fan 2
FRU List:
DISKPWR FRU List:
DISKFAN
DISKFAN
FI01106 3
DEVBPLN FRU List:

DISKFAN
28DF3002 Addressed device backplane failed to

respond to selection 28DF7634 A fatal error occurred on fan 3
FRU List: FRU List:

DEVBPLN DISKFAN
STORIOA 28DF8401 Removable media power fault
FI01140 FRU List:

DEVBPLN
FI01106
28DF8404 System log entry only, no service action
required
28DF3109 I/O adapter timed out a device
backplane command
28DFFFF4 Device backplane problem
FRU List:
DEVBPLN FRU List:
DEVBPLN
STORIOA
STORIOA
FI01140
FI01140
FI01106
FI01106
1


28470A17 • 28473087
AJDGP01
occurred
FRU List:
IOP FRU List:
FCPORT
MA_BRDG
FCDEV
AJDGP01
FCIOA
AJDG301
FCINTF
error OPT_CLN
FRU List:
AJDGP01 28473006 System bus error
FRU List:
AJDG301 IOP
IOP ANYBUS
MA_BRDG FCIOA
28471307 I/O processor resource not available OPT_CLN
FRU List:
AJDGP01 28473080 I/O processor Licensed Internal Code
error
AJDG301 FRU List:
AJDGP01
Servicer Response:
required
errors reported to the system and correct them. 28473084 I/O processor card or Licensed Internal
Code error
28473000 A permanent I/O processor failure Servicer Response:
occurred A microprocessor exception occurred on the I/O
processor.
FRU List:
FCIOA FRU List:
AJDGP01
IOP
IOP
MA_BRDG
FCIOA
OPT_CLN
MA_BRDG
Licensed Internal Code OPT_CLN
Servicer Response:
The Licensed Internal Code found a condition that 28473087 I/O processor resource not available
should not have occurred. Servicer Response:
FRU List: The Licensed Internal Code could not allocate resources
IOP on the I/O processor card.
FRU List:

28473100 • 28476082
AJDGP01
error
AJDG301
FRU List:
FCIOA AJDGP01
OPT_CLN IOP
28473100 I/O processor card detected interface 28476070 A permanent I/O processor failure
error occurred
FRU List: FRU List:

FCINTF IOP
ANYFC 28476071 I/O processor Licensed Internal Code

error
FCIOA
FRU List:
OPT_CLN AJDGP01
28473109 I/O processor timed out a device 28476072 I/O processor Licensed Internal Code
command error
FRU List: FRU List:

FCDEV AJDGP01
FCINTF IOP
FCIOA 28476075 I/O processor resource not available

FRU List:
OPT_CLN
AJDGP01
28473120 I/O processor detected a port failure

FRU List:
FRU List:
FCPORT
AJDG301
FCIOA
AJDGP01
FCDEV
FCDEV
OPT_CLN
error
28473200 A disk device reported a failure
FRU List:
FRU List:
AJDGP01
FCDEV
IOP
FCIOA

error
OPT_CLN FRU List:
AJDGP01
IOP

28476083 • 2847B3B1
28476083 I/O processor Licensed Internal Code 28478156 A permanent I/O processor failure
error occurred
FRU List: FRU List:
AJDGP01 AJDGP01
IOP FCIOA
OPT_CLN
error
FRU List:
error
AJDGP01
FRU List:
IOP AJDGP01
MA_BRDG IOP
28476200 A permanent IOA hardware error 28478300 I/O processor card or Licensed Internal
occurred Code error
FCIOA A microprocessor exception occurred on the I/O
processor.
OPT_CLN
FRU List:
FCIOA
IOP
FRU List:
AJDGP01
AJDGP01
28478100 I/O processor Licensed Internal Code OPT_CLN

error
FRU List: 28478301 Not valid condition in I/O Processor
AJDGP01 Licensed Internal Code
Servicer Response:
IOP
should not have occurred.
FRU List:
occurred
FCIOA
FRU List:
FCIOA AJDGP01
ANYBRDG IOP
OPT_CLN OPT_CLN
28478155 A permanent I/O processor failure 2847B3B1 A permanent I/O processor failure
occurred occurred
FRU List: FRU List:
AJDGP01 IOP
FCIOA
OPT_CLN

2847B3B2 • 2847BE00
2847B3B2 A permanent I/O processor failure 2847B935 Unknown hardware detected

occurred
FRU List:
FRU List: FCIOA
IOP
AJDGP01
occurred IOP
FRU List: MA_BRDG

IOP
OPT_CLN
FRU List: FRU List:
IOP AJDGP01
2847B3B5 A permanent I/O processor failure IOP

occurred
FCIOA
FRU List:
IOP
MA_BRDG
2847B3B6 A permanent I/O processor failure OPT_CLN

occurred
FRU List:
IOP

occurred
FRU List:
IOP

FRU List:
MA_BRDG
IOP

FRU List:
IOP
MA_BRDG

FRU List:
IOP
MA_BRDG

28751511 • 28757614
(2875, 2876, 293C, 293D) Device backplane reference codes

(2875, 2876, 293C, 293D) Device backplane reference codes
FRU List:
28751511 A non-fatal error occurred on power
supply
DISKPWR
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU. DEVBPLN
FRU List:
SASEXP
DISKPWR
28753002 Addressed device backplane failed to

DEVBPLN respond to selection
Servicer Response:
SASEXP
before exchanging the suspect FRU.
FRU List:
supply 1
SASEXP
Servicer Response:
before exchanging the suspect FRU. SASCABL
FRU List:
STORIOA
DISKPWR
DEVBPLN
DEVBPLN
28753109 I/O adapter timed out a device

SASEXP backplane command
Servicer Response:
28751521 A non-fatal error occurred on power Refer to the FRU list below and perform all actions
supply 2 before exchanging the suspect FRU.
before exchanging the suspect FRU. SASEXP
FRU List:
SASCABL
DISKPWR
STORIOA
DEVBPLN
DEVBPLN
SASEXP
28757614 A fatal error occurred on fan 1

28751525 A fatal error occurred on power supply
2 Servicer Response:
Servicer Response:
before exchanging the suspect FRU. FRU List:

28757624 • 28761525
DISKFAN
DEVBPLN
Servicer Response:
supply
Servicer Response:
FRU List:
DISKFAN
FRU List:
DISKPWR
Servicer Response:
FRU List:
SASEXP
DISKFAN

28757644 A fatal error occurred on fan 4 supply 1
Refer to the FRU list below and perform all actions Refer to the FRU list below and perform all actions
before exchanging the suspect FRU. before exchanging the suspect FRU.
FRU List: FRU List:
DISKFAN DISKPWR
28758401 Removable media power fault

DEVBPLN
Servicer Response:
FRU List:
DEVBPLN supply 2
Servicer Response:
28758404 System log entry only, no service action Refer to the FRU list below and perform all actions
required before exchanging the suspect FRU.
FRU List:
2875FFF4 Device backplane problem
Servicer Response: DISKPWR
DEVBPLN
FRU List:
SASEXP SASEXP
28761525 A fatal error occurred on power supply

SASCABL
2
Servicer Response:
STORIOA Refer to the FRU list below and perform all actions

28763002 • 2876FFF4
FRU List:
DISKPWR Servicer Response:
DEVBPLN
FRU List:
DISKFAN
SASEXP

28763002 Addressed device backplane failed to
respond to selection Servicer Response:
Servicer Response:
FRU List:
DISKFAN
SASEXP
SASCABL Servicer Response:

STORIOA FRU List:
DISKFAN
DEVBPLN
28768401 Removable media power fault

28763109 I/O adapter timed out a device
backplane command Servicer Response:
Servicer Response: before exchanging the suspect FRU.
FRU List: DEVBPLN
SASEXP
required
SASCABL
2876FFF4 Device backplane problem
DEVBPLN
FRU List:
28767614 A fatal error occurred on fan 1 SASEXP

Servicer Response:
SASCABL
FRU List:
STORIOA
DISKFAN
DEVBPLN

293C1511 • 293C7624
293C1511 A non-fatal error occurred on power

DEVBPLN
supply
Servicer Response:
Refer to the FRU list below and perform all actions SASEXP
FRU List: 293C3002 Addressed device backplane failed to
DISKPWR
Servicer Response:
DEVBPLN
FRU List:
SASEXP SASEXP

SASCABL
supply 1
Servicer Response:
Refer to the FRU list below and perform all actions STORIOA
FRU List:
DEVBPLN
DISKPWR
293C3109 I/O adapter timed out a device
backplane command
DEVBPLN
Servicer Response:
SASEXP
FRU List:
SASEXP
supply 2
Servicer Response:
Refer to the FRU list below and perform all actions SASCABL
FRU List:
STORIOA
DISKPWR
DEVBPLN
DEVBPLN
Servicer Response:
SASEXP
293C1525 A fatal error occurred on power supply
FRU List:
2
Servicer Response: DISKFAN
FRU List:
Servicer Response:
DISKPWR

293C7634 • 293D1525
FRU List: Refer to the FRU list below and perform all actions
DISKFAN
FRU List:
293C7634 A fatal error occurred on fan 3 DISKPWR

Servicer Response:
DEVBPLN
FRU List:
SASEXP
DISKFAN
293C7644 A fatal error occurred on fan 4 supply 1

Refer to the FRU list below and perform all actions Refer to the FRU list below and perform all actions
before exchanging the suspect FRU. before exchanging the suspect FRU.
FRU List: FRU List:
DISKFAN DISKPWR
293C8401 Removable media power fault DEVBPLN

Servicer Response:
FRU List:
DEVBPLN supply 2
Servicer Response:
293C8404 System log entry only, no service action Refer to the FRU list below and perform all actions
required before exchanging the suspect FRU.
FRU List:
293CFFF4 Device backplane problem
DISKPWR
Servicer Response:
FRU List:
SASEXP
SASEXP

SASCABL 2
Servicer Response:
STORIOA Refer to the FRU list below and perform all actions
FRU List:
DEVBPLN
DISKPWR
supply
DEVBPLN
Servicer Response:

293D3002 • 293DFFF4
FRU List:
SASEXP DISKFAN
293D3002 Addressed device backplane failed to 293D7634 A fatal error occurred on fan 3
Servicer Response:
Servicer Response: Refer to the FRU list below and perform all actions
Refer to the FRU list below and perform all actions before exchanging the suspect FRU.
FRU List:
FRU List:
DISKFAN
SASEXP
STORIOA
FRU List:
DEVBPLN DISKFAN
293D3109 I/O adapter timed out a device 293D8401 Removable media power fault
backplane command Servicer Response:
FRU List:
DEVBPLN
SASEXP
required
SASCABL
293DFFF4 Device backplane problem

STORIOA
Servicer Response:
DEVBPLN
FRU List:
SASEXP
Servicer Response:
FRU List:
STORIOA
DISKFAN
293D7624 A fatal error occurred on fan 2 DEVBPLN
Servicer Response:

287FB9A0 • 28903084
(287F) Reference codes

(287F) Reference codes
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters
are the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
AJDGP01
287FB9A0 I/O adapter hardware error detected
FRU List:
FI00719

28900A17 A permanent I/O processor failure 28903000 An I/O adapter failure occurred.
occurred
FRU List:
FRU List: IOP
IOP
AJDGP01
MA_BRDG
AJDG301
failed.
AJDGP01 FRU List:
IOP
AJDGP01
FRU List:
AJDGP01
AJDG301 FRU List:
IOP
IOP
ANYBUS
MA_BRDG
28901307 I/O adapter resource not available. failed.
FRU List: FRU List:

AJDGP01 AJDGP01
AJDG301 28903081 I/O adapter error; logged only.
28901310 I/O adapter resource not available. 28903084 An I/O adapter failure occurred.
The INS processor error log is being filled faster than AJDGP01
FRU List:
IOP IOA
AJDGP01 MA_BRDG

28903087 • 28906225
28903087 I/O adapter resource not available. 28906202 I/O processor Licensed Internal Code
error
FRU List:
AJDGP01 FRU List:
AJDGP01
AJDG301
IOP
NTUSER
IOA error
FRU List:
28906070 An I/O adapter failure occurred. AJDGP01
FRU List:
IOP 28906221 I/O processor resource not available
FRU List:
28906071 I/O adapter Licensed Internal Code AJDG301
failed.
FRU List: 28906222 A permanent I/O processor failure
AJDGP01 occurred
FRU List:
28906072 I/O adapter Licensed Internal Code AJDGP01
failed.
FRU List: IOP
AJDGP01
IOP occurred
FRU List:
28906075 I/O adapter resource not available. IOP
FRU List:
AJDGP01 AJDGP01
28906083 I/O adapter Licensed Internal Code 28906224 A permanent I/O processor failure
failed. occurred
FRU List: FRU List:
AJDGP01 DISKIMG
IOP AJDGP01
IOP
failed.
MEMORY
FRU List:
AJDGP01
occurred
IOP
FRU List:
MA_BRDG AJDGP01
AJDG301
occurred
IOP
FRU List:
IOP
AJDGP01

28906226 • 2890653A
28906226 I/O processor card detected device error 28906532 A Virtual SCSI error was detected
FRU List: FRU List:
AJDG301 NTOPSYS
AS4NTDD AJDGP01
AS4NTDD
28906227 A HostLAN error was detected
FRU List:
NTUSER
FRU List:
AJDGP01 NTUSER
IOP NTOPSYS
AS4NTDD
28906228 Windows initiated a warm boot
FRU List:
AJDGP01
FRU List:
IOP AS4NTDD
AJDGP01
FRU List: NTOPSYS
IOP
AJDGP01
FRU List:
NTUSER
FRU List: NTDEVDR
AJDGP01
AJDGP01
IOP
FRU List:
FRU List: NTVSCSI
NTVSCSI
NTOPSYS
NTOPSYS
FRU List:
FRU List: NTVSCSI
NTVSCSI
AS4NTDD
AS4NTDD
NTOPSYS
NTOPSYS
AJDGP01
AJDGP01
FRU List:
NTOPSYS

2890653B • 28908301
AJDGP01
AS4NTDD FRU List:
AJDG301
AJDGP01
FRU List:
NTUSER
NTOPSYS FRU List:
NTOPSYS
AS4NTDD
NTVSCSI
FRU List:
AS4NTDD FRU List:
DISKIMG
AJDGP01
IOP
NTOPSYS
AJDGP01
289065B0 A HostLAN error was detected
FRU List:
NTUSER FRU List:
NTLANDD
NTDEVDR
NTOPSYS
AJDGP01
2890653F A Virtual SCSI error was detected FRU List:
FRU List: NTLANDD
NTDEVDR
NTOPSYS
NTOPSYS
AJDG301
AJDG301
28906540 A Virtual SCSI error was detected FRU List:
FRU List: NTDEVDR
NTVSCSI
NTOPSYS
AJDGP01
AJDG301
AJDG301
occurred AJDGP01
FRU List:
IOP IOP
AJDGP01

2890B3B1 • 2890B4B8
2890B3B1 A permanent I/O processor failure 2890B3E0 I/O processor detected a fault condition
occurred
FRU List:
FRU List: IOP
IOP
MA_BRDG
occurred 2890B3E1 An I/O adapter failure occurred.
FRU List: FRU List:
IOP IOP
2890B3B3 A permanent I/O processor failure MA_BRDG

occurred
FRU List: 2890B4B0 I/O adapter hardware error detected
IOP FRU List:
IOP
FRU List: FRU List:
IOP IOP
2890B3B5 A permanent I/O processor failure MEMORY

occurred
FRU List: 2890B4B2 Incompatible hardware detected.
IOP FRU List:
IOP
occurred 2890B4B3 Incompatible hardware detected.
FRU List: FRU List:
IOP IOA
2890B3B7 A permanent I/O processor failure 2890B4B4 I/O adapter hardware error detected
occurred
FRU List:
FRU List: IOP
IOP
IOA
MEMORY
FRU List:
MA_BRDG
IOP FRU List:
AJDGP01
occurred IOP
FRU List:
IOP 2890B4B8 Adapter card storage error
FRU List:
MEMORY
IOP

2890B4B9 • 2890BE00
2890B4B9 An I/O adapter failure occurred. 2890BE00 An I/O adapter failure occurred.
FRU List: FRU List:
IOP AJDGP01
IOP
2890B4BC I/O adapter error; logged only.
FRU List: IOA
IOP
MA_BRDG
IOA
2890B4BE Adapter card storage error

FRU List:
MEMORY
IOP

occurred
FRU List:
AJDGP01
IOP

FRU List:
IOA
AJDGP01
IOP
MA_BRDG

error
FRU List:
AJDGP01
IOP
IOA
2890B961 An error was detected on one of the

attached adapter cards.
FRU List:
IOA
IOP
AJDGP01

28920A17 • 28926070

28920A17 A permanent I/O processor failure 28923000 An I/O adapter failure occurred.
occurred
FRU List:
FRU List: IOP
IOP
AJDGP01
MA_BRDG
AJDG301
failed.
AJDGP01 FRU List:
IOP

AJDGP01
FRU List:
AJDGP01
AJDG301 FRU List:
IOP
IOP
ANYBUS
MA_BRDG
28921307 I/O adapter resource not available. failed.
FRU List: FRU List:

AJDGP01 AJDGP01
AJDG301 28923081 I/O adapter error; logged only.
28921310 I/O adapter resource not available. 28923084 An I/O adapter failure occurred.
The INS processor error log is being filled faster than AJDGP01
FRU List:
IOP IOA
AJDGP01 MA_BRDG
28921317 I/O processor card error 28923087 I/O adapter resource not available.
Display the Service Action Log entry for this SRC. If AJDGP01
the Failing Item indicates to replace hardware, then
replace hardware. If the Failing Item indicates AJDG301
SVCDOCS, then do NOT replace hardware. This is a
recoverable error. If the resource is not operable, use NTUSER
Hardware Service Manager to re-IPL the resource.
Perform the VRYCFG command to Vary On the NWSD. IOA
FRU List:
SVCDOCS 28926070 An I/O adapter failure occurred.
FRU List:

28926071 • 28926225
IOP
28926204 I/O adapter failure due to a thermal
condition
FRU List:
failed.
IOP
FRU List:
AJDGP01
error
FRU List:
failed.
AJDGP01
FRU List:
AJDGP01
IOP FRU List:
AJDG301
FRU List: occurred
AJDGP01
FRU List:
AJDGP01
failed.
IOP
FRU List:
AJDGP01
occurred
IOP
FRU List:
IOP
failed.
AJDGP01
FRU List:
AJDGP01
occurred
IOP
FRU List:
MA_BRDG DISKIMG
AJDGP01
occurred
IOP
FRU List:
IOP MEMORY
AJDGP01
occurred
FRU List:
error
AJDGP01
FRU List:
AJDGP01 AJDG301
IOP IOP

28926226 • 2892653A
28926226 I/O processor card detected device error 28926532 A Virtual SCSI error was detected
FRU List: FRU List:
AJDG301 NTOPSYS
AS4NTDD AJDGP01
AS4NTDD
28926227 A HostLAN error was detected
FRU List:
NTUSER
FRU List:
AJDGP01 NTUSER
IOP NTOPSYS
AS4NTDD
28926228 Windows initiated a warm boot
FRU List:
AJDGP01
FRU List:
IOP AS4NTDD
AJDGP01
FRU List: NTOPSYS
IOP
AJDGP01
FRU List:
NTUSER
FRU List: NTDEVDR
AJDGP01
AJDGP01
IOP
FRU List:
FRU List: NTVSCSI
NTVSCSI
NTOPSYS
NTOPSYS
FRU List:
FRU List: NTVSCSI
NTVSCSI
AS4NTDD
AS4NTDD
NTOPSYS
NTOPSYS
AJDGP01
AJDGP01
FRU List:
NTOPSYS

2892653B • 28928301
AJDGP01
AS4NTDD FRU List:
AJDG301
AJDGP01
FRU List:
NTUSER
NTOPSYS FRU List:
NTOPSYS
AS4NTDD
NTVSCSI
FRU List:
AS4NTDD FRU List:
DISKIMG
AJDGP01
IOP
NTOPSYS
AJDGP01
FRU List:
NTUSER FRU List:
NTLANDD
NTDEVDR
NTOPSYS
AJDGP01
2892653F A Virtual SCSI error was detected FRU List:
FRU List: NTLANDD
NTDEVDR
NTOPSYS
NTOPSYS
AJDG301
AJDG301
FRU List: NTDEVDR
NTVSCSI
NTOPSYS
AJDGP01
AJDG301
AJDG301
occurred AJDGP01
FRU List:
IOP IOP
AJDGP01

2892B3B1 • 2892B4B8
2892B3B1 A permanent I/O processor failure 2892B3E0 I/O processor detected a fault condition
occurred
FRU List:
FRU List: IOP
IOP
MA_BRDG
occurred 2892B3E1 An I/O adapter failure occurred.
FRU List: FRU List:
IOP IOP
2892B3B3 A permanent I/O processor failure MA_BRDG

occurred
FRU List: 2892B4B0 I/O adapter hardware error detected
IOP FRU List:
IOP
FRU List: FRU List:
IOP IOP
2892B3B5 A permanent I/O processor failure MEMORY

occurred
FRU List: 2892B4B2 Incompatible hardware detected.
IOP FRU List:
IOP
occurred 2892B4B3 Incompatible hardware detected.
FRU List: FRU List:
IOP IOA
2892B3B7 A permanent I/O processor failure 2892B4B4 I/O adapter hardware error detected
occurred
FRU List:
FRU List: IOP
IOP
IOA
MEMORY
FRU List:
MA_BRDG
IOP FRU List:
AJDGP01
occurred IOP
FRU List:
IOP 2892B4B8 Adapter card storage error
FRU List:
MEMORY
IOP

2892B4B9 • 2892BE00
2892B4B9 An I/O adapter failure occurred. 2892BE00 An I/O adapter failure occurred.
FRU List: FRU List:
IOP AJDGP01
IOP
FRU List: IOA
IOP
MA_BRDG
IOA

FRU List:
MEMORY
IOP

occurred
FRU List:
AJDGP01
IOP

FRU List:
IOA
AJDGP01
IOP
MA_BRDG

error
FRU List:
AJDGP01
IOP
IOA
2892B961 An error was detected on one of the

attached adapter cards.
FRU List:
IOA
IOP
AJDGP01

2B200x31 • 2B2x00EE
(2B2x) Model 185 and A50 reference (error) codes

2B200x31 Processor x is faulty

Servicer Response:
Replace the systembackplane.
FRU List:
SYSBKP2
2B208888 Operating system termination request

received
Servicer Response:
Informational message.
2B2x00EE An exception error has been reported on

a processor
Servicer Response:
The type of interrupt that caused the exception is
specified by the x as follows:
x Description ------------------- 0 Unknown

interrupt 1 System reset interrupt (SRI) 2 Machine
check interrupt (MCI) 3 Data storage interrupt
(DSI) 4 Instruction storage interrupt (ISI) 5
External interrupt (EXI) 6 Alignment interrupt
(ALI) 7 Program interrupt (SRI) 8 Floating
unavailable interrupt (FUI)
Do the following:
available.
FRU List:
SYSBKP2

(3490) Tape unit reference codes

A tape or tape library device failure occurred.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
34900xxx Tape unit failure 34902003 Tape path dirty or write identification
record error
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit Servicer Response:
service information to analyze the problem. Clean the tape path using the cleaning procedures in
the 3490 Magnetic Tape Subsystem Operator’s Guide,
GA32-0124.
34901xxx Tape unit failure
Servicer Response: Usethe 3490 Tape Unit service information to continue
Use online problem analysis andthe 3490 Tape Unit analyzing the problem.
service information to analyze the problem.
FRU List:
MHK0001DHK0002
34902000 Tape unit failure
Servicer Response: 34902008 Tape path dirty or read data check error
Use online problem analysis andthe 3490 Tape Unit
Servicer Response:
service information to analyze the problem.
Clean thetape path using the cleaning procedures in the
3490 Magnetic Tape Subsystem Operator’s Guide,
34902001 Tape path dirty or write data check error GA32-0124.
Servicer Response:
Use the 3490 Tape Unit service information to continue
Clean thetape path using the cleaning procedures in the
analyzing the problem.
GA32-0124. FRU List:
MHK0001DHK0002
Use the 3490Tape Unit service information to continue
34902009 Tape path dirty or read identification
FRU List: record error
MHK0001DHK0002
Servicer Response:

34902010 • 34909100
Clean the tape path using the cleaning procedures in

3490206x Tape unit failure
the 3490 Magnetic Tape Subsystem Operator’s Guide,
GA32-0124. Servicer Response:
Usethe 3490 Tape Unit service information to continue service information to continue analyzing the problem.
FRU List: 349021xx Tape unit failure
MHK0001DHK0002
Servicer Response:
34902010 Tape unit failure service information to continue analyzing the problem.
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit 349022xx Tape unit failure
service information to continue analyzing the problem.
Servicer Response:
34902014 Recoverable tape unit failure; logged service information to continue analyzing the problem.
only
Servicer Response: 349023xx Tape Library failure
Servicer Response:
information only.
Use the 3494 Tape Library DataserverMaintenance
Information to analyze the problem.
Clean the tape path using the cleaningprocedures in the configuration error
Servicer Response:
GA32-0124.
Before exchanging any parts, verify that the following
conditions are not present:
analyzing the problem. v Tape and DASD devices attached to the same type
6501 I/O processor
FRU List: v A device type or model that is not given support
DHK0002
FRU List:
FI00856 UHKCNFG
FI00845 FI00851
FI00130
34902017 Write Protect violation reported by tape
unit; loggedonly
34909100 Interface error detected by I/O processor
Servicer Response: or by tapeunit
informationonly. Servicer Response:
Before exchanging any parts, do the following:
3490202x Tape unit failure 1. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
Servicer Response: 2. Ensure that the SCSI cable between the interposer
Use online problem analysis andthe 3490 Tape Unit and the device is seated correctly, and that there are
service information to continue analyzing the problem. no bent or damaged pins on the SCSI cable.
3. Ensure that a terminating plug is attached to the
3490205x Tape unit failure device end of the SCSI cable.
Use online problem analysis andthe 3490 Tape Unit FI00851
FI00856
05H3834

34909200 • 34909350
EXTSCSI FI00856
61G8324 FI00130
34909200 I/O processor addressed the tape unit; 34909300 Tape unit failure
no response
FRU List:
Servicer Response: DHK0002
1. Ensure that the device is powered on. 34909301 Tape device failure, redundancy lost
2. Ensure that an interposer is connected between the
Servicer Response:
The tape unit detected a hardware failure that does not
3. Ensure that the SCSI cable between the interposer prevent the tape unit from completing the present
and the device is seated correctly, and that there are operation.
no bent or damaged pins on the SCSI cable.
4. Ensure that a terminating plug is attached to the See the 3590 Tape Unit service information to
device end of the SCSI cable. determine the failing item.
FRU List: FRU List:
FI00851 DHK0002
FI00856
error
05H3834
Servicer Response:
EXTSCSI If the system is operational, take a dump of the I/O
processor data. For more information, see the Service
61G8324 Functions located in your host system’s service guide,
or contact your next level of support for assistance.
34909201 Tape unit command timeout FRU List:

FI00130
Servicer Response:
Before exchanging any parts,do the following:
34909310 Licensed Internal Code for the tape unit
1. Ensure that the device is powered on.
is not correct
I/O processor and the SCSI cable. FRU List:
FI00851
3. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable. FI00130
device end of the SCSI cable. 34909320 Tape device Licensed Internal Code
failure
FRU List:
Do thefollowing:
FI00856 1. Take a dump of the tape device Licensed Internal
Code (see the 3490 Tape Drive service information).
05H3834 2. Power off the tape unit. Then power on the tape
unit to resume operation.
EXTSCSI
FRU List:
61G8324 FI00851
34909210 Illegal or unsupported tape unit 34909350 Tape unit detected a read or write error
response on tape medium

FI00851

34909351 • 34909900
A permanent read or write error occurred, and the tape

34909801 I/O processor successfully recovered
unit determined that the tape cartridge is defective.
from temporaryerror
Exchange the tape cartridge.
Servicer Response:
FRU List:
MHKTMEDUHKCLN
informationonly.
FI00851
from temporaryerror
Servicer Response: informationonly.
If the system is operational, take a dump of the I/O
processor data. For more information, see Service
Functions located in your host system’s service guide, 34909803 I/O processor successfully recovered
or contact your next level of support for assistance from temporaryerror

FI00130 No action required. This reference code is logged for
informationonly.
34909355 The data format is incorrect; the tape
cannot be read 34909810 Problem analysis has determined a part
should be replaced.
Servicer Response:
The tape device does not give support to the data Servicer Response:
format on the tape cartridge. Re-initialize the tape This reference code is used for ending Online Problem
cartridge or use a different tape cartridge. Analysis with a list of failing items. (Information Only)
FRU List:
MHKTMEDUHKCLN 34909899 Problem analysis completed, the
problem has been corrected.
This reference code is used for ending Online Problem
34909500 I/O processor Licensed Internal Code Analysis when no problem was found or the problem
error. was corrected.

If the system is operational, take a dump of the I/O UHKFIXD
processor data. For more information, see Service
Functions located in your host system’s service guide, 34909900 Licensed Internal Code for tape unit
or contact your next level of support for assistance was not upgraded
FI00130 The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
349096xx Tape unit failure completed.
Servicer Response: The tape unit will continue to operate with the
Use online problem analysis andthe 3490 Tape Unit previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape unit again.
34909800 I/O processor successfully recovered v Perform TU-PIP4 to reset the IOP and the tape unit.
from temporaryerror When the IOP is reset, if the device has the wrong
Servicer Response: level of LIC, the IOP will attempt to load the new
No action required. This reference code is logged for LIC.
informationonly.

3490Axxx • 34942301
Verifythe following:
3490Axxx Tape unit failure
1. That power is switched on in the 3490 Tape Unit
Servicer Response: Rack:
v Set the 3490 Rack Unit Emergency Power Off
switch to the On position.
v Ensure that the 3490 Rack Enable/Off switch is
3490Bxxx Tape unit failure set to the Enable position.
Servicer Response: v Press the 3490 Rack Power On button.
Use online problem analysis andthe 3490 Tape Unit 2. Verify the following on 3490 Tape Unit:
v The Channel Enable/Disable switches are set to
the Enable position.
3490Cxxx Tape unit failure v The Normal/Test switch is set to the Normal
Servicer Response: position.
Use online problem analysis andthe 3490 Tape Unit v The CU Online/Offline switch is set to the Online
service information to continue analyzing the problem. position.
v The Drive Address Online/Offline switches are
3490Dxxx Tape unit failure set to the Online position.
v The Drive DC Power switches are set to the On
Servicer Response:
position.
If you are attempting to perform an IPL from the
device that had the error, verify that the drive control
3490Exxx Tape unit failure unit address switch has an address of hexadecimal 7
and the drive unit address switch has an address of 0.
Servicer Response:
FRU List:
3490F00x Tape unit failure
UHK0003DHK0002
Servicer Response:
3490FFF6 Volume statistics; logged only
Servicer Response:
No action required.This reference code is logged for
3490FFD5 Device error reported; tape I/O processor
information only.
Servicer Response:
(3494) Tape library reference codes

2. Check the 3494 Library Manager console for error indications. Refer to the 3494 service information to
resolve any error indications.
3. Attempt the failing operation again.
4. Does the operation complete successfully?
v Yes: The problem has been corrected. This ends the procedure.
Servicer Response:
34942301 Library device failure.

34942303 • 34942321
Library attachment facilityequipment check.

34942309 Library device failure. Library
equipment check.
Use the 3494 Tape Library Dataserver Maintenance
Information and follow the procedures for analyzing a Servicer Response:
″LIBRARY PROBLEM - NO ERROR MESSAGE.″ Library equipment check.
FRU List:
3494
Information and follow the procedures for analyzing a
″LIBRARY PROBLEM - NO ERROR MESSAGE.″
34942303 Library device failure
FRU List:
Servicer Response: 3494
Device control unit and librarymanager Licensed
Internal Code are incompatible. Use the 3494 Tape
34942310 Library device requires operator
Library Dataserver Maintenance Information and
intervention.
follow the procedures for analyzing a ″LIBRARY
PROBLEM - NO ERROR MESSAGE.″ Servicer Response:
Putthe library into pause mode and perform the
FRU List:
intervention indicated on the library manager console.
DHALIBC
DHADEVC 34942311 Library device requires operator

intervention.
34942306 Library device failure. Library vision Servicer Response:

failure. Putthe library into pause mode and perform the
intervention indicated on the library manager console.
Servicer Response:
Library vision failure.
34942319 Tape unit failure.
Use the 3494 Tape Library Dataserver Maintenance Servicer Response:
Information and follow the procedures for analyzing a Use the tape unit service informationto analyze the
″LIBRARY PROBLEM - NO ERROR MESSAGE.″ failure.
FRU List: FRU List:
3494 FI00851
34942307 Library device failure. Library vision 34942321 Library enclosure environmental alert
failure. was detected.
Library vision failure. Use the 3494 Tape Library Dataserver Maintenance
Use the 3494 Tape Library Dataserver Maintenance ″LIBRARY PROBLEM - NO ERROR MESSAGE.″
″LIBRARY PROBLEM - NO ERROR MESSAGE.″ FRU List:
3494
FRU List:
3494
34942308 Library device failure.

Servicer Response:
Library manager equipmentcheck.

″LIBRARY MANAGER HARDWARE PROBLEM″
FRU List:
3494

35709020 • 35709102

indications.
35709020 I/O processor detected a SCSI bus 35709101 Fibre Channel interface error detected
configuration error
Servicer Response:
Servicer Response: If the attacheddevice is an external device, do the
Before exchanging any parts, verify that the following following before exchanging any parts:
conditions are not present: 1. Ensure that the Fibre Channel cable is correctly
v Tape and DASD devices attached to an I/O connected to the ports.
processor that does not support tape and DASD 2. Clean the Fibre Channel connectors.
devices at the same time.
3. If there is a hub attached, verify that the hub is
v A device type or model that is not given support. operational.
FRU List: 4. If there is a gateway device attached, refer to the
UHZCNFGDHZDEV gateway device service documentation for
additional problem analysis procedures.
FI00130 5. refer to the tape device service documentation for
additonal problem analysis procedures.
35709100 Interface error detected by I/O processor FRU List:
or by tapeunit FCIOA
Servicer Response:
Before exchanging any parts, do the following: FCDEV
FCCABLE
and the device is seated correctly, and that there are 35709102 Gateway device detected a SCSI
no bent or damaged pins on the SCSI cable. interface error
3. Ensure that a terminating plug is attached to the Servicer Response:
device end of the SCSI cable. Usethe gateway device service documentation to
analyze the problem.
FRU List:
DHZDEV FRU List:
DHZDEV
FI00131
FCGATE
05H3834
EXTSCSI
EXTSCSI
61G8324
61G8324

35709200 • 35709301

35709200 I/O processor addressed the tape unit;
no response
Servicer Response: 4. Ensure that a terminating plug is attached to the
Before exchanging any parts, do the following: device end of the SCSI cable.
FRU List:
2. Ensure that an interposer is connected between the DHZDEV
3. Ensure that the SCSI cable between the interposer FI00131
no bent or damaged pins on the SCSI cable. 05H3834
device end of the SCSI cable. EXTSCSI
FRU List:
61G8324
DHZDEV
FI00131 35709210 Illegal or unsupported tape unit

response
05H3834
FRU List:
DHZDEV
EXTSCSI
FI00131
61G8324
FI00130
35709201 Tape unit command timeout
Servicer Response: 35709211 Gateway device detected a bus protocol
Before exchanging any parts,do the following: error
1. Ensure that the device is powered on. Servicer Response:
2. Ensure that an interposer is connected between the Usethe gateway device service documentation to
I/O processor and the SCSI cable. analyze the problem.
3. Ensure that the SCSI cable between the interposer FRU List:
and the device is seated correctly, and that there are FCGATE
4. Ensure that a terminating plug is attached to the FCIOA
device end of the SCSI cable.
DHZDEV
FRU List:
DHZDEV
ANYFC
FI00131
FCCABLE
05H3834
EXTSCSI
EXTSCSI
61G8324
61G8324
35709202 Tape unit failed after Licensed Internal FRU List:
Code was loaded DHZDEV
Servicer Response:
Before exchanging any parts, do the following: 35709301 Tape device failure, redundancy lost
2. Ensure that an interposer is connected between the The tape unitdetected a hardware failure that does not
I/O processor and the SCSI cable. prevent the tape unit from completing the current
operation.

35709302 • 35709801
Refer to the 3570 Tape Unit service information to

35709350 Tape unit detected a read or write error
determine the failing item.
on tape medium
FRU List:
Servicer Response:
DHZDEV
35709302 I/O processor Licensed Internal Code Exchange the tape cartridge.
error.
FRU List:
Servicer Response: MHZTMEDUHZCLN DHZDEV
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
35709351 Tape with excessive error rate was
IOP dump using hardware service manager.
mounted in tape device.
FRU List:
Servicer Response:
FI00130
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
35709303 Gateway device failure recommended that you exchange the tape cartridge.
Use the gateway device servicedocumenation to MHZTMEDUHZCLN DHZDEV
FRU List: 35709355 The data format is incorrect; the tape
FCGATE cannot be read
Servicer Response:
35709310 Licensed Internal Code for the tape unit The tape unit does not give support to the data format
is not correct. on the tape cartridge. Use a different tape cartridge.
FRU List: FRU List:
DHZDEV UHZUSERMHZTMED UHZCLN DHZDEV
FI00130 35709500 I/O processor Licensed Internal Code

error.
35709320 Tape device Licensed Internal Code Servicer Response:
failure If the system is operational, perform a dump of the I/O
Servicer Response: processor data. For more information, see Performing an
Performthe following: IOP dump using hardware service manager.
1. Take a dump of the tape unit Licensed Internal FRU List:
Code (see the 3570 Tape Unit service information). FI00130
2. Power off the tape unit. Then power on the tape
unit to resume operation. 35709800 I/O processor successfully recovered
3. Ask your next level of support for assistance. from temporaryerror
informationonly.
DHZDEV
35709321 Gateway device Licensed Internal Code from temporaryerror
error
Servicer Response:
Servicer Response: No action required. This reference code is logged for
Use thegateway device service documenation to informationonly.
FRU List:
FCCODE

35709802 • 358x9020
FRU List:
UHZFIXD
from temporaryerror
Servicer Response:
35709900 Licensed Internal Code for tape unit
was not upgraded
informationonly.
Servicer Response:
The I/O processor loading of Licensed Internal Code
from temporaryerror
completed.
Servicer Response:
No action required. This reference code is logged for The tape unit will continue to operate with the
informationonly. previous LIC. You may do either of the following:
35709810 Problem analysis has determined a part load the LIC for the tape drive again.
should be replaced. v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
Servicer Response:
level of LIC, the IOP will attempt to load the new
LIC.
Analysis with a list of failing items. (Information Only)
FRU List:
UHZUSER
35709899 Problem analysis completed, the
3570FFF6 Tape volume statistics logged (no action
Servicer Response:
required).
Analysis when no problem was found or the problem
was corrected.
(358x, 3592) Tape unit reference codes

found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
indications.
FI00871
358x3202 Tape unit configuration error
Servicer Response:
358x9020 Tape unit configuration error
Before exchanging anyparts, verify that the following
condition is not present: Servicer Response:
v The attached device type or model is only supported Before exchanging anyparts, verify that the following
on an I/O adapter that is attached to an I/O conditions are not present:
processor. v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
FRU List:
UH7CNFG
v An unsupported device type or model is attached.

358x9100 • 358x9201
FRU List:
358x9102 Gateway device detected a SCSI
UH7CNFG
interface error

Usethe gateway device service documentation to
PTFSRCH analyze the problem.
FRU List:
358x9100 Interface error detected by system or by FI00871
tape unit
FCGATE
Servicer Response:
If the attached device is an external device, do the
FI00872
following before exchanging any parts:
1. If an interposer is required, make sure that it is DEVTERM
connected between the I/O processor and the SCSI
cable.
358x9200 Tape unit is not responding
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI Servicer Response:
cable. If the attached deviceis an external device, do the
3. Ensure that a terminating plug is attached to the following before exchanging any parts:
device end of the SCSI cable. 1. Ensure that the device is powered on.
FRU List: 2. If an interposer is required, make sure that it is
FI00871 connected between the I/O processor and the SCSI
cable.
FI01112 3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
FI00872 cable.
DEVTERM device end of the SCSI cable.
FRU List:
358x9101 Fibre Channel interface error detected FI00871
Servicer Response:
If the attacheddevice is an external device, do the FI01112
FI00872
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
DEVTERM
2. Clean the Fibre Channel connectors.
358x9201 Tape unit command timeout
operational.
4. If there is a gateway device attached, refer to the Servicer Response:
gateway device service documentation for If the attached deviceis an external device, do the
additional problem analysis procedures. following before exchanging any parts:
5. refer to the tape device service documentation for 1. Ensure that the device is powered on.
additonal problem analysis procedures. 2. If an interposer is required, make sure that it is
FRU List:
cable.
FCIOA
3. Ensure that the signal cable is seated correctly, and
FCDEV that there are no bent or damaged pins on the SCSI
cable.
FCCABLE 4. Ensure that a terminating plug is attached to the
FRU List:
FI00871
FI01112

358x9202 • 358x9320
FI00872 DEVTERM
DEVTERM
358x9300 Tape unit failure
MH7TMED FRU List:

FI00871
358x9202 Tape unit failed after Licensed Internal
Code was loaded 358x9301 Tape device failure, redundancy lost
If the attached device is an external device, do the The tape unitdetected a hardware failure that does not
following before exchanging any parts: prevent the tape unit from completing the current
1. Ensure that the device is powered on. operation.
2. If an interposer is required, make sure that it is FRU List:
connected between the I/O processor and the SCSI FI00871
cable.
3. Ensure that the SCSI cable is seated correctly, and 358x9302 Tape device failure or media error
cable. Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
FRU List: Refer to the tape unit service information for possible
FI00871 information on diagnositic tests that can be run to
isolate between hardware and media failures.
FI01112
FRU List:
MH7TMED
FI00872
FI00871
DEVTERM
358x9303 Gateway device failure

358x9210 Illegal or unsupported tape unit
response Servicer Response:
Use the gateway device servicedocumenation to
FRU List: analyze the problem.
FI00871
FRU List:
FI01112 FCGATE
PTFSRCH 358x9310 Licensed Internal Code for the tape unit

is not correct.
358x9211 Gateway device detected a bus protocol FRU List:
error PTFSRCH
Servicer Response:
Usethe gateway device service documentation to FI00871
FRU List: 358x9320 Tape device Licensed Internal Code
FCGATE failure
FRU List:
FCIOA FI00130
FI00871 FI00871
ANYFC
FCCABLE
FI00872

358x9321 • 358x9899
358x9321 Gateway device Licensed Internal Code 358x9500 Licensed Internal Code error.
error
Servicer Response:
Servicer Response: If the system is operational, perform a dump of the I/O
Use thegateway device service documenation to processor data.
FRU List:
FRU List: PTFSRCH
FCCODE
358x9800 System successfully recovered from
358x9350 Tape unit detected a read or write error temporary I/O error
on tape medium
Servicer Response:
A permanent read or write error occurred. Clean the information only.
tape unit and retry the operation.
If cleaning the tape unit does not correct the problem,
temporary I/O error
exchange the tape media.
Servicer Response:
FRU List:
MH7TMED
information only.
UH7CLN
FI00871 temporary I/O error
Servicer Response:
358x9351 Tape with excessive error rate was No action required. This reference code is logged for
mounted in tape device. information only.
Servicer Response:
The tape unit detected that the mounted tape cartridge 358x9803 System successfully recovered from
has a history of excessive read and write errors. It is temporary I/O error
recommended that you exchange the tape cartridge. Servicer Response:
FRU List: No action required. This reference code is logged for
MH7TMED information only.
UH7CLN 358x9804 System successfully recovered from

temporary I/O error
FI00871
Servicer Response:
358x9355 The data format is incorrect; the tape information only.
cannot be read
Servicer Response: 358x9810 Problem analysis has determined a part
The tape unit has detected that the data format on the should be replaced.
tape media is not supported.
Servicer Response:
Clean the tape unit and retry the operation. This reference code is used for ending Online Problem
If the operation continues to fail, use a different tape
cartridge. 358x9899 Problem analysis completed, the
FRU List:
UH7USER Servicer Response:
MH7TMED Analysis when no problem was found or the problem
was corrected.
UH7CLN
FRU List:
UH7FIXD
FI00871

358x9900 • 35929102
FI00871
358x9900 Licensed Internal Code for tape unit
was not upgraded
PTFSRCH
Servicer Response:
(LIC) to the programmable tape unit was not 35929100 Interface error detected by system or by
completed. tape unit
Servicer Response:
The tape unit will continue to operate with the If the attached device is an external device, do the
previous LIC. You may do either of the following: following before exchanging any parts:
v Wait for next IPL when the system will attempt to 1. If an interposer is required, make sure that it is
load the LIC for the tape drive again. connected between the I/O processor and the SCSI
v Perform TU-PIP4 to reset the IOP and the tape unit. cable.
When the IOP is reset, if the device has the wrong 2. Ensure that the SCSI cable is seated correctly, and
level of LIC, the IOP will attempt to load the new that there are no bent or damaged pins on the SCSI
LIC. cable.
FRU List: 3. Ensure that a terminating plug is attached to the
UH7USER device end of the SCSI cable.
FRU List:
358x9901 Tape performance statistics logged. FI00871

information only.
FI00872
358x9902 An IOP dump was initiated DEVTERM

Servicer Response:
No action required. 35929101 Fibre Channel interface error detected
Servicer Response:
358xFFF6 Tape volume statistics logged (no action If the attacheddevice is an external device, do the
required) following before exchanging any parts:
35923202 Tape unit configuration error connected to the ports.
Servicer Response:
Before exchanging anyparts, verify that the following 3. If there is a hub attached, verify that the hub is
condition is not present: operational.
v The attached device type or model is only supported 4. If there is a gateway device attached, refer to the
on an I/O adapter that is attached to an I/O gateway device service documentation for
processor. additional problem analysis procedures.
5. refer to the tape device service documentation for
FRU List:
UH7CNFG
FRU List:
FI00871 FCIOA
FCDEV
35929020 Tape unit configuration error
Servicer Response: FCCABLE
35929102 Gateway device detected a SCSI
v Tape and DASD devices attached to an I/O interface error
devices at the same time. Servicer Response:
FRU List:
FRU List:
UH7CNFG

35929200 • 35929211
FI00871
35929202 Tape unit failed after Licensed Internal
Code was loaded
FCGATE
Servicer Response:
FI00872 If the attached device is an external device, do the
DEVTERM 1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
35929200 Tape unit is not responding connected between the I/O processor and the SCSI
cable.
Servicer Response:
If the attached deviceis an external device, do the
cable.
2. If an interposer is required, make sure that it is device end of the SCSI cable.
cable. FRU List:
FI00871
FI01112
cable.
4. Ensure that a terminating plug is attached to the FI00872
FRU List: DEVTERM
FI00871
35929210 Illegal or unsupported tape unit
FI01112 response
FI00872 FRU List:

FI00871
DEVTERM
FI01112
35929201 Tape unit command timeout PTFSRCH

Servicer Response:
If the attached deviceis an external device, do the 35929211 Gateway device detected a bus protocol
following before exchanging any parts: error
Servicer Response:
2. If an interposer is required, make sure that it is Usethe gateway device service documentation to
connected between the I/O processor and the SCSI analyze the problem.
cable.
3. Ensure that the signal cable is seated correctly, and FRU List:
that there are no bent or damaged pins on the SCSI FCGATE
cable.
FCIOA
FI00871
FRU List:
FI00871 ANYFC
FI01112 FCCABLE
FI00872 FI00872
DEVTERM DEVTERM
MH7TMED

35929300 • 35929355
FRU List:
FCCODE
FRU List:
FI00871
on tape medium
35929301 Tape device failure, redundancy lost
Servicer Response:
Servicer Response: A permanent read or write error occurred. Clean the
The tape unitdetected a hardware failure that does not tape unit and retry the operation.
prevent the tape unit from completing the current
operation. If cleaning the tape unit does not correct the problem,
exchange the tape media.
FRU List:
FI00871 FRU List:
MH7TMED
35929302 Tape device failure or media error
UH7CLN
Servicer Response:
The tape unitdetected a failure that may be caused by a FI00871
Refer to the tape unit service information for possible 35929351 Tape with excessive error rate was
information on diagnositic tests that can be run to mounted in tape device.
isolate between hardware and media failures. Servicer Response:
FRU List: The tape unit detected that the mounted tape cartridge
MH7TMED has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FI00871 FRU List:
MH7TMED
35929303 Gateway device failure
UH7CLN
Servicer Response:
Use the gateway device servicedocumenation to FI00871
FRU List: 35929355 The data format is incorrect; the tape
FCGATE cannot be read
Servicer Response:
35929310 Licensed Internal Code for the tape unit The tape unit has detected that the data format on the
is not correct tape media is not supported.
FRU List:
PTFSRCH Clean the tape unit and retry the operation.
FI00871 If the operation continues to fail, use a different tape

cartridge.
35929320 Tape device Licensed Internal Code FRU List:

failure UH7USER
FRU List: MH7TMED

FI00130
UH7CLN
FI00871
FI00871
35929321 Gateway device Licensed Internal Code
error
Servicer Response:
Use thegateway device service documenation to

35929500 • 3592FFF6

35929500 Licensed Internal Code error.
Servicer Response:
Servicer Response:
FRU List:
PTFSRCH
was corrected.
35929800 System successfully recovered from
FRU List:
temporary I/O error
UH7FIXD
Servicer Response:
information only.
was not upgraded
Servicer Response:
temporary I/O error
Servicer Response: completed.
information only. The tape unit will continue to operate with the
previous LIC. You may do either of the following:
35929802 System successfully recovered from v Wait for next IPL when the system will attempt to
temporary I/O error load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
Servicer Response:
information only.
LIC.
FRU List:
UH7USER
temporary I/O error
Servicer Response:
35929901 Tape performance statistics logged.
information only. Servicer Response:
information only.
temporary I/O error
35929902 An IOP dump was initiated
Servicer Response:
No action required. This reference code is logged for Servicer Response:
information only. No action required.
35929810 Problem analysis has determined a part 3592FFF6 Tape volume statistics logged (no action
should be replaced. required)
Servicer Response:


35909020 • 35909200
indications.
operational.
configuration error
4. If there is a gateway device attached, refer to the
Servicer Response: gateway device service documentation for
Before exchanging any parts, verify that the following additional problem analysis procedures.
v Tape and DASD devices attached to an I/O additonal problem analysis procedures.
processor that does not support tape and DASD
devices at the same time. FRU List:
FCIOA
v A device type or model that is not given support
FRU List: FCDEV
UHQCNFG
FCCABLE
FI00851
FI00130
interface error
Servicer Response:
or by tapeunit
Servicer Response:
FRU List:
FI00851
I/O processor and the SCSI cable. FCGATE
and the device is seated correctly, and that there are EXTSCSI
3. Ensure that a terminating plug is attached to the 61G8324
FRU List: 35909200 I/O processor addressed the tape unit;
FI00851 no response
Servicer Response:
FI00131
05H3834 1. Ensure that the device is powered on.
EXTSCSI I/O processor and the SCSI cable.
61G8324 and the device is seated correctly, and that there are
35909101 Fibre Channel interface error detected 4. Ensure that a terminating plug is attached to the
Servicer Response:
If the attacheddevice is an external device, do the FRU List:
following before exchanging any parts: FI00851
FI00131
2. Clean the Fibre Channel connectors. 05H3834

35909201 • 35909303
EXTSCSI FI00131
61G8324 FI00130
35909201 Tape unit command timeout 35909211 Gateway device detected a bus protocol
error
Servicer Response:
Before exchanging any parts,do the following: Servicer Response:
1. Ensure that the device is powered on. Usethe gateway device service documentation to
I/O processor and the SCSI cable. FRU List:
3. Ensure that the SCSI cable between the interposer FCGATE
no bent or damaged pins on the SCSI cable. FCIOA
device end of the SCSI cable. FI00851
FRU List: ANYFC

FI00851
FCCABLE
FI00131
EXTSCSI
05H3834
61G8324
EXTSCSI
61G8324 35909300 Tape unit failure

FRU List:
35909202 Tape unit failed after Licensed Internal FI00851
Code was loaded
Servicer Response: 35909301 Tape device failure, redundancy lost
Before exchanging any parts, do the following: Servicer Response:
1. Ensure that the device is powered on. The tape unitdetected a hardware failure that does not
2. Ensure that an interposer is connected between the prevent the tape unit from completing the present
I/O processor and the SCSI cable. operation.
See the 3590 Tape Unit service information to
4. Ensure that a terminating plug is attached to the FRU List:
FRU List:
FI00851 35909302 I/O processor Licensed Internal Code
error.
05H3834 processor data.
FRU List:
EXTSCSI
FI00130
61G8324
35909210 Illegal or unsupported tape unit Servicer Response:
response Use the gateway device servicedocumenation to
FRU List:
FI00851 FRU List:
FCGATE

35909310 • 35909810
35909310 Licensed Internal Code for the tape unit 35909355 The data format is incorrect; the tape
is not correct cannot be read
FI00851 The tape device does not give support to the data
format on the tape cartridge. Format the tape cartridge
FI00130 again or use a different tape cartridge.
See the 3590 Tape Drive Operator’s Guide for instructions

35909320 Tape device Licensed Internal Code
on formatting a tape cartridge.
failure
FRU List:
Servicer Response:
MHQTMEDUHQCLN
Do thefollowing:
1. Take a dump of the tape device Licensed Internal FI00851
Code (see the 3590 Tape Unit service information).
2. Power off the tape unit. Then power on the tape
unit to resume operation.
error.
FRU List:
Servicer Response:
FI00130
FI00851
FRU List:
FI00130
error
Servicer Response:
from temporaryerror
Servicer Response:
FRU List:
FCCODE
informationonly.

on tape medium
from temporaryerror
Servicer Response:
Servicer Response:
informationonly.
Exchange the tape cartridge.
FRU List:
MHQTMEDUHQCLN
from temporaryerror

informationonly.
Servicer Response: from temporaryerror
The tape unit detected that the installed tape cartridge
has a history of excessive read and write errors. It is Servicer Response:
recommended that you exchange the tape cartridge. No action required. This reference code is logged for
informationonly.
FRU List:
MHQTMEDUHQCLN
35909810 Problem analysis has determined a part
FI00851 should be replaced.
Servicer Response:

35909899 • 3590FFF6

Servicer Response:
was corrected.
FRU List:
UHQFIXD

was not upgraded
Servicer Response:
completed.
The tape unit will continue to operate with the

load the LIC for the tape unit again.
LIC.

required)

(40xx) Model 185 and A50 reference (error) codes

The system detected a power, voltage, or thermal problem.
Servicer Response:
Do the following:
Servicer Response: 1. Check the airflow to the fans, and correct any
Replace the power supply. problems that you find.
2. Look in the operating system error log for error
40100111 VRM 1 failure codes that indicate a problem with a fan. Take the
appropriate action for the error codes that you find.
FRU List:
VRMOD
40200222 Critical temperature reached
SYSBKP2
Servicer Response:
The system will power itself down to standby when a
40100122 VRM 2 failure critical temperature is reached. If this occurs, do the
following:
FRU List:
VRMOD 1. Check the connections on the fan, and correct any
problems that you find.
SYSBKP2 2. Verify that the airflow to the fan is not blocked, and
correct any problems that you find.
40100133 VRM ECID setting

40210100 A fan was failing but recovered
FRU List:
VRMOD Servicer Response:
Informational message. A replacement fan was
SYSBKP2 hot-plugged in place of a failing fan. The system will
clear the rollup card LED.
40100134 The system detected a voltage problem

40210111 A fan failed
FRU List:
VRMOD Servicer Response:
Look at the rollup LED card to identify the fan that
SYSBKP2 failed, then do the following:
1. Check the connections on the fan, and correct any
problems that you find.
40100144 Unfused board (ECID)
2. Verify that the airflow to the fan is not blocked, and
FRU List: correct any problems that you find.
SYSBKP2 3. If you find no obvious problems, replace the fan.
40110111 The system detected a battery failure. 40500111 Loss of rollup LED card
Replace the battery. Reseat the rollup LED card. You can reseat the rollup
LED card while the system is powered on, but the
40200111 Warning temperature reached system might reset and reboot.

432x102E • 432x3130
(432x) Disk unit reference codes

Disk unit reference codes.
characters of word 1. Find the reference code in the following list. If the failing item is a disk unit, go to
Start Disk Service.
Attention: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
432x102E Out of alternate sectors for disk storage
information only.
FRU List:
DISKDRV
432x3100 Tape/optical or disk bus interface error
occurred
432x3002 Addressed device failed to respond to
Servicer Response:
selection
Perform DSKIP03.
FRU List:
FRU List:
DISKDRV
DISKDRV
STORIOA
STORIOA
BACKPLN
FI01106
FI01106
FI01140
FI01140
432x3109 IOA timed out a disk command
432x3010 Disk device returned wrong response to FRU List:
IOA DISKDRV
FRU List:
STORIOA
DISKDRV
FI01106
STORIOA
FI01140
FI01140
FI01141 432x3110 Disk bus interface error occurred

Servicer Response:
432x3020 Storage subsystem configuration error Perform DSKIP03.
If an MES is being installed, verify the configuration. STORIOA
FRU List:
DISKDRV
DISKDRV
FI01106
FI01106
FI01140
STORIOA
FI01140 432x3130 Device Licensed Internal Code

Servicer Response:
432x3029 A device replacement has occurred
Servicer Response:

432x3131 • 432xFFF8
The device is not supported with the level of code

432x7052 Data compression warning
currently on the system. Contact your next level of
Perform the procedure specified in “Recovering From
FRU List:
6xxx7052 SRC ” in the Backup and Recovery Guide.
SVCDOCS
FRU List:
SVCDOCS
432x3131 Device or IOA Licensed Internal Code
Servicer Response:
432xFFF2 Disk motor problem
The device does not support a needed attribute and is
running with degraded performance. Contact your next FRU List:
level of support. DISKDRV
FRU List:
SVCDOCS 432xFFF3 Disk media format not valid
FRU List:
432x7000 Disk sector read error DISKDRV
Servicer Response:
No action required. This reference code is logged for 432xFFF4 Disk device problem
information only.
FRU List:
FRU List: DISKDRV
DISKDRV
STORIOA
432x7001 Temporary disk data error
432xFFF5 Disk sector read error
Servicer Response:
A disk unit service action is recommended only if the Servicer Response:
Service Action Log contains an entry for this reference A disk unit service action is recommended only if the
code. Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV FRU List:
DISKDRV
432x7003 Device format error
432xFFF6 Disk device detected recoverable error
Servicer Response:
If the disk has not been formatted by the system, Servicer Response:
initialize and format the disk. A disk unit service action is recommended only if the
code.
432x7004 System log entry only. No service action
required. FRU List:
DISKDRV
432x7050 Data compression failure
432xFFF7 Temporary disk data error
Servicer Response:
Contact your next level of support. Servicer Response:
FRU List:
information only.
SVCDOCS
FRU List:
DISKDRV
432x7051 Compressed device and compression
IOA are not compatible
Servicer Response:
The customer should perform the procedure specified Servicer Response:
in “Recovering From 6xxx7051 SRC” in the Backup and A disk unit service action is recommended only if the
Recovery Guide . Service Action Log contains an entry for this reference
code.
FRU List:
CMPRES1 FRU List:

432xFFF9 • 433x3020
DISKDRV BACKPLN
432xFFF9 Temporary disk data error 432xFFFB SCSI bus reset occurred
A disk unit service action is recommended only if the No action required. This reference code is logged for
Service Action Log contains an entry for this reference information only.
code.
FRU List: 432xFFFE Temporary disk bus error
DISKDRV
Servicer Response:
432xFFFA Temporary disk bus error Service Action Log contains an entry for this reference
code.
Servicer Response:
A disk unit service action is recommended only if the FRU List:
Service Action Log contains an entry for this reference DISKDRV
code.
STORIOA
FRU List:
DISKDRV
FI01106
STORIOA
FI01140
FI01140
FI01141
(433x) Disk drive reference codes

SAS disk drive reference codes.
characters of word 1. Find the reference code in the following list. If the failing item is a disk drive, go to
Start Disk Service.
433x102E Out of alternate sectors for disk storage 433x3010 Disk device returned wrong response to
IOA
FRU List:
DISKDRV FRU List:
DISKDRV
433x3002 Addressed device failed to respond to
selection
FRU List: STORIOA
DISKDRV SASCABL
SASEXP
STORIOA
433x3020 Replacement device is not supported
FRU List:
DEVBPLN
DISKDRV
SASCABL
STORIOA
SASEXP
SASCABL

433x3029 • 433x7001
433x3029 A device replacement has occurred 433x4041 Incomplete multipath connection

Servicer: Servicer:
No action required. This reference code is logged for Incomplete multipath connection between device
information only. backplane and device.
FRU List:
433x3100 Device bus interface error occurred
SIP3146
FRU List:
DISKDRV 433x4060 Multipath redundancy level reduced

Servicer:
A redundant disk unit connection has failed.
STORIOA
FRU List:
SASCABL
SASEXP SIP3153
SASCABL
433x3109 IOA timed out a disk command SASEXP
FRU List:
433x4061 Multipath redundancy level increased
DISKDRV Servicer:
A redundant disk unit connection has been restored.
No service action is required.
STORIOA
SASCABL 433x4100 Device bus fabric error

SASEXP FRU List:
433x3110 Device bus interface error occurred SIP3152

SASCABL
FRU List: SASEXP
DISKDRV DEVBPLN
STORIOA STORIOA
SASCABL
SASEXP DISKDRV
433x3130 Device Licensed Internal Code 433x7000 Disk sector read error
Servicer: Servicer:
The device is not supported with the level of code No action required. This reference code is logged for
currently on the system. Contact your next level of information only.
support.
FRU List: 433x7001 Temporary disk data error
SVCDOCS
Servicer:
If this event appears in a serviceable event view, work
433x34FF Format in progress with the failing item list found there. If this event does
not appear in a serviceable event view, no service
Servicer:
action is required.
DISKDRV

433x70DD • 4758B990
FRU List:
433x70DD System log entry only.
Servicer: DISKDRV
433xFFF3 Disk device problem
Servicer:
FRU List: If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
DISKDRV not appear in a serviceable event view, no service
action is required.
433xFFF4 Disk device problem FRU List:
FRU List:
DISKDRV
DISKDRV
433xFFFA Temporary disk data error
Servicer:
STORIOA
433xFFF5 Disk sector read error not appear in a serviceable event view, no service
action is required.
Servicer:
If this event appears in a serviceable event view, work FRU List:
not appear in a serviceable event view, no service DISKDRV
action is required.
FRU List:
STORIOA
DISKDRV
SASCABL
SASEXP
Servicer: 433xFFFB SAS bus reset occurred
Servicer:
information only.
action is required.
FRU List:
433xFFFE Temporary disk bus error
DISKDRV Servicer:
433xFFF7 Temporary disk data error not appear in a serviceable event view, no service
Servicer: action is required.
If this event appears in a serviceable event view, work FRU List:
SIP3150
action is required.

4758 Reference codes
Find the reference code in the following list.

IOA
FRU List: FI00130

4758B991 • 46859100
IOP
4758B992 Operating voltage and/or temperature
range limits exceeded.
MA_BRDG
Servicer Response:
Correct any conditions in the physical environment
4758B991 Tampering of cryptographic card which may have caused the voltage and/or
suspected. temperature out-of-range error on the 4758 adapter
FRU List: card. After the conditions have been corrected, vary off
IOA and then vary back on the 4758 device description
associated with the 4758 adapter card.
FI00130 FRU List:
CARDTMP
IOP

indications.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
FI00871
Servicer Response: PTFSRCH
condition is not present:
46859100 Interface error detected by system or by
v The attached device type or model is only supported tape unit
on an I/O adapter that is attached to an I/O
processor. Servicer Response:
FRU List: following before exchanging any parts:
UH7CNFG
FI00871
cable.
46859020 Tape unit configuration error that there are no bent or damaged pins on the SCSI
Servicer Response: cable.
Before exchanging anyparts, verify that the following 3. Ensure that a terminating plug is attached to the
conditions are not present: device end of the SCSI cable.
v Tape and DASD devices attached to an I/O FRU List:
Processor that does not support Tape and Dasd FI00871
v An unsupported device type or model is attached. FI01112
FRU List:
UH7CNFG FI00872

46859101 • 46859202
DEVTERM FI01112
FI00872
46859101 Fibre Channel interface error detected
Servicer Response: DEVTERM
If the attacheddevice is an external device, do the
connected to the ports. Servicer Response:
2. Clean the Fibre Channel connectors. If the attached deviceis an external device, do the
operational. 1. Ensure that the device is powered on.
4. If there is a gateway device attached, refer to the 2. If an interposer is required, make sure that it is
gateway device service documentation for connected between the I/O processor and the SCSI
additional problem analysis procedures. cable.
5. refer to the tape device service documentation for 3. Ensure that the signal cable is seated correctly, and
additonal problem analysis procedures. that there are no bent or damaged pins on the SCSI
cable.
FCIOA device end of the SCSI cable.
FCDEV FRU List:

FI00871
FCCABLE
FI01112
46859102 Gateway device detected a SCSI FI00872

interface error
analyze the problem. MH7TMED
FRU List:
FI00871 46859202 Tape unit failed after Licensed Internal
Code was loaded
FCGATE
Servicer Response:
FI00872 following before exchanging any parts:
DEVTERM
46859200 Tape unit is not responding cable.
Servicer Response: 3. Ensure that the SCSI cable is seated correctly, and
If the attached deviceis an external device, do the that there are no bent or damaged pins on the SCSI
following before exchanging any parts: cable.
1. Ensure that the device is powered on. 4. Ensure that a terminating plug is attached to the
connected between the I/O processor and the SCSI FRU List:
cable. FI00871
that there are no bent or damaged pins on the SCSI FI01112
cable.
DEVTERM
FRU List:
FI00871

46859210 • 46859351
46859210 Illegal or unsupported tape unit 46859303 Gateway device failure

response
Servicer Response:
FRU List: Use the gateway device servicedocumenation to
FI00871 analyze the problem.
FRU List:
FI01112
FCGATE
PTFSRCH
is not correct
46859211 Gateway device detected a bus protocol
error FRU List:
PTFSRCH
Servicer Response:
FI00871
FRU List:
FCGATE
failure
FCIOA FRU List:
FI00130
FI00871
FI00871
ANYFC
FCCABLE error

DEVTERM analyze the problem.
FRU List:
46859300 Tape unit failure FCCODE
FRU List:
FI00871 46859350 Tape unit detected a read or write error
on tape medium
46859301 Tape device failure, redundancy lost Servicer Response:

A permanent read or write error occurred. Clean the
Servicer Response: tape unit and retry the operation.
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current If cleaning the tape unit does not correct the problem,
operation. exchange the tape media.
FRU List: FRU List:
FI00871 MH7TMED
46859302 Tape device failure or media error UH7CLN

Refer to the tape unit service information for possible mounted in tape device.
information on diagnositic tests that can be run to Servicer Response:
isolate between hardware and media failures. The tape unit detected that the mounted tape cartridge
FRU List: has a history of excessive read and write errors. It is
MH7TMED recommended that you exchange the tape cartridge.
FRU List:
FI00871 MH7TMED

46859355 • 46859901
UH7CLN
temporary I/O error
FI00871
Servicer Response:
46859355 The data format is incorrect; the tape information only.
cannot be read
Servicer Response: 46859804 System successfully recovered from
The tape unit has detected that the data format on the temporary I/O error
Servicer Response:
Clean the tape unit and retry the operation. No action required. This reference code is logged for
information only.
cartridge. 46859810 Problem analysis has determined a part
FRU List: should be replaced.
MH7TMED Analysis with a list of failing items. (Information Only)
UH7CLN
FI00871
Servicer Response:
Servicer Response: was corrected.
FRU List:
UH7FIXD
FRU List:
PTFSRCH
was not upgraded
Servicer Response:
temporary I/O error
Servicer Response:
information only.
LIC.
FRU List:
UH7USER
temporary I/O error
Servicer Response:
information only.

46859902 • 48126225
46859902 An IOP dump was initiated 4685FFF6 Tape volume statistics logged (no action
required)
Servicer Response:
No action required.

4764 Reference codes.
4764B990 I/O adapter hardware error detected 4764B992 Operating voltage and/or temperature
range limits exceeded.
FRU List:
IOA Servicer Response:
Correct any conditions in the physical environment
AJDG301 which may have caused the voltage and/or
temperature out-of-range error on the 4764 adapter
card. After the conditions have been corrected, vary off
4764B991 Tampering of cryptographic card and then vary back on the 4764 device description
suspected. associated with the 4764 adapter card.
FRU List: FRU List:
IOA CARDTMP
AJDG301

4812 Reference codes
LICCODE
occurred
DISKIMG
FRU List:
IOA
occurred
FI00730
FRU List:
FI00730
error
IOA
FRU List:
FI00730
occurred
IOA
FRU List:
IOA
48126204 I/O adapter failure due to a thermal
condition
FI00730
FRU List:
IOA
occurred
error FRU List:
FI00730
FRU List:
FI00730 LICCODE
48126221 I/O processor resource not available IOA
FRU List:

48126226 • 4812653A
48126226 A Virtual SCSI error was detected 48126532 A Virtual SCSI error was detected
FRU List: FRU List:
LICCODE NTOPSYS
AS4NTDD FI00730
FI00730 AS4NTDD
48126227 Windows initiated a warm boot 48126533 A Virtual SCSI error was detected
FRU List: FRU List:
NTUSER NTUSER
FI00730 NTOPSYS
IOA AS4NTDD
48126228 Windows initiated a warm boot 48126534 A Virtual SCSI error was detected
FRU List: FRU List:
FI00730 AS4NTDD
IOA FI00730
NTOPSYS
FRU List:
IOA
FRU List:
FI00730 NTUSER
NTDEVDR
FRU List: FI00730
FI00730
IOA
FRU List:
NTVSCSI
FRU List: NTOPSYS
NTVSCSI
NTOPSYS
FRU List:
NTVSCSI
FRU List: AS4NTDD
NTVSCSI
NTOPSYS
AS4NTDD
FI00730
NTOPSYS
FI00730
FRU List:
NTOPSYS

4812653B • 4812B4B8
FI00730
AS4NTDD FRU List:
LICCODE
FI00730
FRU List:
NTUSER
NTOPSYS FRU List:
NTOPSYS
AS4NTDD
NTVSCSI
FRU List:
AS4NTDD FRU List:
NTOPSYS
FI00730
NTVSCSI
NTOPSYS
DISKIMG
IOA
FRU List:
NTUSER FI00730
NTDEVDR
4812B4B0 I/O adapter hardware error detected
FI00730 FRU List:
IOA
4812653F A Virtual SCSI error was detected
FRU List:
NTDEVDR FRU List:
IOA
NTOPSYS
MEMORY
LICCODE
FRU List: IOA
NTVSCSI
MEMORY
FI00730
LICCODE
FRU List:
FI00730
occurred IOA
FRU List:
IOA 4812B4B8 Adapter card storage error
FI00730 FRU List:

MEMORY
IOA

4812B4B9 • 4B200122
4812B4B9 An I/O adapter failure occurred. 4812B904 A permanent I/O processor failure
occurred
FRU List:
IOA FRU List:
FI00730
IOA
FRU List:
IOA
error
FRU List:
FRU List: FI00730
MEMORY
IOP
IOA
(4B20) Model 185 and A50 reference (error) codes

The system detected a problem with a processor.
4B200111 A checkstop occurred

Servicer Response:
If this error code only occurs once, it is not a problem.
If this error code persists, replace the system backplane.
FRU List:
SYSBKP2
4B200120 Processor 0 failed to initialize

Servicer Response:
On a two-way system, this error implies that one
processor is still functioning, and the system will
continue to operate in a degraded mode. At some
point, you should replace the system backplane.
FRU List:
SYSBKP2
4B200121 Processor 1 failed to initialize

Servicer Response:
On a two-way system, this error implies that one
processor is still functioning, and the system will
continue to operate in a degraded mode. At some
point, you should replace the system backplane.
FRU List:
SYSBKP2
4B200122 No processors were detected

FRU List:
SYSBKP2

(506D and 506E) Device backplane reference codes

(506D and 506E) Device backplane reference codes listed in numerical order.
506D1511 A non-fatal error occurred on power 506D3002 Addressed device backplane failed to
supply 1 respond to selection
FRU List: FRU List:
DISKPWR DEVBPLN
DISKFAN STORIOA
FI01106 FI01140
DEVBPLN FI01106
506D1515 A fatal error occurred on power supply 506D3109 I/O adapter timed out a device
1 backplane command
FRU List: FRU List:
DISKPWR DEVBPLN
DISKFAN STORIOA
FI01106 FI01140
DEVBPLN FI01106
506D1521 A non-fatal error occurred on power 506D7611 A fatal error occurred on redundant fan
supply 2 1
FRU List: FRU List:
DISKPWR DISKFAN
DISKFAN
FI01106 FRU List:
DISKFAN
DEVBPLN
506D1525 A fatal error occurred on power supply 2
2 FRU List:
FRU List: DISKFAN
DISKPWR
DISKFAN
FRU List:
FI01106 DISKFAN
DEVBPLN

506D7631 • 506E7621
DEVBPLN
3
506E1525 A fatal error occurred on power supply
FRU List:
2
DISKFAN
FRU List:
DISKPWR
FRU List: DISKFAN
DISKFAN
FI01106
required DEVBPLN
506DFFF4 Device backplane problem 506E3002 Addressed device backplane failed to

FRU List:
DEVBPLN FRU List:
DEVBPLN
STORIOA
STORIOA
FI01140
FI01140
FI01106
FI01106
506E1511 A non-fatal error occurred on power

supply 1 506E3109 I/O adapter timed out a device
backplane command
FRU List:
DISKPWR FRU List:
DEVBPLN
DISKFAN
STORIOA
FI01106
FI01140
DEVBPLN
FI01106
506E1515 A fatal error occurred on power supply

1 506E7611 A fatal error occurred on redundant fan
1
FRU List:
DISKPWR FRU List:
DISKFAN
DISKFAN
506E7614 A fatal error occurred on fan 1
FI01106
FRU List:
DISKFAN
DEVBPLN
506E7621 A fatal error occurred on redundant fan

506E1521 A non-fatal error occurred on power
2
supply 2
FRU List:
FRU List:
DISKFAN
DISKPWR
DISKFAN
FI01106

506E7624 • 509A3002
506E7624 A fatal error occurred on fan 2 506E8404 System log entry only, no service action
required
FRU List:
DISKFAN
506EFFF4 Device backplane problem
506E7631 A fatal error occurred on redundant fan FRU List:
3 DEVBPLN
FRU List:
STORIOA
DISKFAN
FI01140
506E7634 A fatal error occurred on fan 3
FRU List: FI01106
DISKFAN

DISKPWR
509A1511 A non-fatal error occurred on power
supply
SASEXP
FRU List:
DISKPWR 509A1525 A fatal error occurred on power supply

2
Servicer Response:
DEVBPLN
SASEXP FRU List:
DISKPWR
supply 1
SASEXP
FRU List:
DISKPWR 509A3002 Addressed device backplane failed to

Servicer Response:
DEVBPLN
SASEXP FRU List:
SASEXP
supply 2
Servicer Response: SASCABL
STORIOA
FRU List:

509A3109 • 509D1515
FRU List:
DEVBPLN DISKFAN
509A3109 I/O adapter timed out a device 509A7644 A fatal error occurred on fan 4
backplane command
Servicer Response:
FRU List:
FRU List:
DISKFAN
SASEXP
509A8401 Removable media power fault
STORIOA
FRU List:
DEVBPLN DEVBPLN
509A7614 A fatal error occurred on fan 1 509A8404 System log entry only, no service action
required
Servicer Response:
before exchanging the suspect FRU. 509AFFF4 Device backplane problem

DISKFAN before exchanging the suspect FRU.
FRU List:
SASEXP
Servicer Response:
FRU List:
DISKFAN STORIOA
509A7634 A fatal error occurred on fan 3 DEVBPLN

Servicer Response:
509D reference codes

509D reference codes
DISKPWR
supply 1
Servicer Response: SASEXP
FRU List: 1

509D3002 • 509DFFF4
Servicer Response:
509DFFF4 Device backplane problem
before exchanging the suspect FRU. Servicer Response:
FRU List:
DISKPWR FRU List:
SASEXP
SASEXP
SASCABL
509D3002 Addressed device backplane failed to
respond to selection.
FRU List:
SASEXP
SASCABL
STORIOA
509D3109 I/O adapter timed out a device

backplane command.
Servicer Response:
FRU List:
SASEXP
SASCABL
STORIOA
509D7614 A fatal error occurred on fan 1.

Servicer Response:
FRU List:
DISKFAN

required.

5700A001 • 57020A22

5700, 5701 Reference codes
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters
are the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
3. Find the reference code in the following table.
5700A001 I/O adapter Licensed Internal Code error 5701A001 I/O adapter Licensed Internal Code error
detected detected
FRU List: FRU List:
AJDGP01 AJDGP01
5700B9A0 I/O adapter hardware error detected 5701B9A0 I/O adapter hardware error detected
FRU List: FRU List:
FI00719 FI00719
FI00718 FI00718
AJDGP01 AJDGP01
MA_BRDG MA_BRDG
5700B9B0 I/O adapter hardware error detected 5701B9B0 I/O adapter hardware error detected
FRU List: FRU List:
FI00719 FI00719
LICCODE LICCODE
MA_BRDG MA_BRDG
(5702, 570B) Reference codes

(5702, 570B) Reference codes
AJDG301
occurred
FRU List:
error
IOP
FRU List:
MA_BRDG AJDGP01
AJDGP01 AJDG301

5702102E • 57023002
IOP
error
MA_BRDG
FRU List:
AJDGP01
FRU List: 57022201 Removable media error during IPL
FI01105
FRU List:
USER
Code error
FI01105
Servicer Response:
processor.
FRU List:
FRU List:
FI00022
AJDGP01
FI01105
IOP
FI01104 57023000 A permanent I/O processor failure

occurred
BACKPLN FRU List:
FI01101
IOP
FRU List:
AJDGP01
MA_BRDG
AJDG301
Servicer Response:
errors reported to the system and correct them. FRU List:
IOP
AJDGP01
Servicer Response:
selection
the IOP. This is a recoverable error. Perform the Servicer Response:
following: Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
FRU List: FI01106

SVCDOCS

57023006 • 57023087
57023006 System bus error 57023023 I/O processor detected a SCSI bus
configuration error
FRU List:
ANYBUS possible user error or configuration error, perform
FI01101 devices.
FRU List:
configuration error
FI01107
Servicer Response:
STORIOA
devices. 57023080 I/O processor Licensed Internal Code
error
FRU List:
USER FRU List:
AJDGP01
FI01107
STORIOA required.
57023021 I/O processor detected a SCSI bus 57023084 I/O processor card or Licensed Internal
configuration error Code error
Error occurred on SCSI bus 1. To correct or isolate a A microprocessor exception occurred on the I/O
possible user error or configuration error, perform processor.
devices. FRU List:
AJDGP01
FRU List:
USER
IOP
FI01107
FI01104
STORIOA
MA_BRDG

configuration error
Servicer Response:
Servicer Response:
IOPIP17 . Use the failing item (FI) codes to find failing FRU List:
devices. AJDGP01
FRU List:
AJDG301
USER
IOACNFG
FI01107
FI01104
STORIOA

57023100 • 57023122
57023100 I/O processor card detected interface 57023109 I/O processor timed out a device
error command
Erroroccurred on SCSI bus 0. Perform IOPIP13 . Perform IOPIP16 .
FRU List: FRU List:
FI01107 FI01105
STORIOA STORIOA
FI01140 FI01140
BACKPLN BACKPLN
FI01106
error
Servicer Response:
error
Servicer Response:
FRU List:
Perform IOPIP16 .
FI01107
FRU List:
STORIOA FI01105
FI01140 STORIOA
BACKPLN FI01140
BACKPLN
error
FI01106
Servicer Response:
FI01107
Servicer Response:
STORIOA
the device.
FI01140
FRU List:
BACKPLN SVCDOCS
Erroroccurred on SCSI bus 3. Perform IOPIP13 . A device was added to SCSI bus 1 of the I/O Adapter
FI01107
FRU List:
STORIOA SVCDOCS

not operational
BACKPLN
Servicer Response:

57023123 • 57023215

configuration error
the device.
Servicer Response:
FRU List:
SVCDOCS
configuration.
FRU List:
not operational
SVCDOCS
Servicer Response:
configuration error
the device.
Servicer Response:
FRU List:
SVCDOCS
configuration.
FRU List:
elsewhere
SVCDOCS
FRU List:
USER
failure
FI01105
FRU List:
FI01105
now operational
STORIOA
Servicer Response:
now operational
FRU List:
Servicer Response:

Servicer Response:

57023250 • 57026082
57023250 Disk unit requires initialization before 57026070 A permanent I/O processor failure
use. occurred
FRU List:
USER 57026071 I/O processor Licensed Internal Code
error
57023300 Storage unit detected a media problem FRU List:
AJDGP01
Servicer Response:
Perform IOPIP01 .
FRU List:
error
MEDIA
FRU List:
FI00121 AJDGP01
FI01141 IOP
57023400 I/O processor card detected device error 57026073 IPL device not ready
and DEVTERM first.
FI01105
FRU List:
FI02112
USER
STORIOA
FI01106
FRU List:
AJDGP01
DEVTERM
FI01140 57026076 I/O processor card detected media error

FRU List:
57023401 Device backplane problem MEDIA
FRU List: AJDGP01

DEVBPLN
FI01105
error
FRU List: error
AJDGP01
FRU List:
AJDGP01
IOP
IOP
required.
error
FRU List:
required.
AJDGP01
IOP

57026083 • 57028011
STORIOA
error
FRU List:
volt powersupply.
AJDGP01
FRU List:
IOP FI01141
STORIOA
error
FRU List:
error occurred.
AJDGP01
Servicer Response:
IOP
FRU List:
57026200 A permanent IOA hardware error STORIOA
occurred
CACHE
FRU List:
FCIOA
OPT_CLN occurred.
Servicer Response:
FRU List:
AJDGP01
FRU List:
CACHE
STORIOA
FRU List:
AJDGP01
occurred.
FRU List: FRU List:
STORIOA CACHE
CACHE STORIOA
57028002 A permanent cache adaptor card failure 57028011 A permanent cache adaptor card failure
occurred. occurred.
FRU List:
CACHE
FRU List:

57028100 • 57028157
CACHE
STORIOA FRU List:
FI01105
occurred
FRU List:
AJDGP01 FRU List:
STORIOA
IOP
ANYBRDG
error 57028151 I/O processor Licensed Internal Code
error
Servicer Response:
STORIOA
error
Servicer Response:
occurred
AJDGP01
STORIOA
error
Servicer Response:
occurred
FRU List:
AJDGP01
error
STORIOA
Servicer Response:
This reference code is logged for information only. 57028157 I/O adapter card error
Servicer Response:
57028140 IOA detected recoverable device bus Display the Service ActionLog entry for this SRC. If the
57028141 IOA detected recoverable device error 1. If the I/O Processor is not operable and disk units
information only.
57028145 A recoverable I/O processor error RESET(*YES) command to reset the IOP and Vary On
FRU List: FRU List:

STORIOA SVCDOCS

57028200 • 57029012
57028200 I/O processor Licensed Internal Code 57029002 I/O processor card detected device error
error
Servicer Response:
AJDGP01
FRU List:
FI01105
IOP
STORIOA
Code error FI01140
Servicer Response:
processor.
FI01106
FRU List:
STORIOA
Servicer Response:
FRU List:
57028301 Not valid condition in I/O Processor SVCDOCS
Servicer Response: 57029009 Call your next level of support for
FRU List:
FRU List: SVCDOCS
FI01101
AJDGP01
IOP FRU List:
Perform IOPIP31.
SVCDOCS
error
FRU List:
AJDGP01
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
FRU List:
FI01105
SVCDOCS
STORIOA
cannot find it.
Servicer Response:
IOPIP29 .
Perform IOPIP33 .
FRU List:
FRU List:
CACHE
SVCDOCS

57029013 • 57029030
57029013 The IOP and attached cache adaptor 57029026 Array not functional due to present
FRU List: FRU List:
SVCDOCS SVCDOCS
57029020 Array not functional due to present 57029027 Array not functional due to present
FRU List: FRU List:
SVCDOCS SVCDOCS
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
has been detected.
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
entry
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
57029024 Array not functional due to present the same time as this reference code as the starting
Servicer Response:
FRU List:
physical location.
Servicer Response:
FRU List:
Perform IOPIP21 .
SVCDOCS
FRU List:
SVCDOCS

57029031 • 57029091
previous problems.
Servicer Response:
restarted.
FRU List:
SVCDOCS
and corrected errors.
Servicer Response::
FRU List:
FI01105
FRU List:
AJDGP01 STORIOA
57029050 Required cache data cannot be located 57029082 I/O processor card detected device error
for a disk unit.
Servicer Response:
Perform IOPIP30 .
FRU List:
FRU List: FI01105
SVCDOCS
STORIOA
failed device. FI01140

code may appear in the product activity log. If so, FI01106
FRU List: last known status.
SVCDOCS
Servicer Response:
57029052 Cache data exists for device that has use the new reference code as the entry point to the
been modified. problem. If you cannot resolve the problem, contact
Servicer Response: your next level of support.
FRU List: SVCDOCS
SVCDOCS
57029053 IOP resources not available due to has been detected.
previous problems. Servicer Response:
Servicer Response: Re-IPL the system. If any reference codes are surfaced,
Take action on other IOP reference codes which have use the new reference code as the entry point to the
surfaced. If you cannot get to SST or DST, and cannot problem. If you cannot resolve the problem, contact
perform a type A or B IPL, perform a type D IPL from your next level of support.
removable media. Look for Product Activity Log entries FRU List:
for other IOP reference codes and take action on them. SVCDOCS
FRU List:
SVCDOCS

57029092 • 5702B935
57029092 Disk unit requires initialization before 5702B3B9 A permanent I/O processor failure
use. occurred
Perform IOPIP26 . IOP
FRU List:
SVCDOCS 5702B3E0 I/O processor detected a fault condition.
FRU List:
5702B3B1 A permanent I/O processor failure IOP
occurred
MA_BRDG
FRU List:
IOP
5702B3B2 A permanent I/O processor failure FRU List:
occurred IOP
FRU List:
IOP MA_BRDG
occurred occurred
FRU List: FRU List:

IOP STORIOA
occurred occurred
FRU List: FRU List:

IOP STORIOA
occurred occurred

FRU List:
occurred
FI01140
FRU List:
IOP STORIOA

occurred
IOP FRU List:
FI01101
AJDGP01
FRU List:
MA_BRDG
IOP
IOP
MA_BRDG

5702BE00 • 570B2200
5702BE00 I/O processor detected a fault condition. 570B1306 I/O processor card or Licensed Internal
Code error
FRU List:
IOP processor.
FRU List:
FI01104 AJDGP01
MA_BRDG IOP
5702FF3D I/O adapter detected a recoverable error FI01104

FRU List:
BACKPLN
STORIOA
ANYBRDG 570B1307 I/O processor resource not available

FRU List:
5702FF6D I/O processor detected a recoverable AJDGP01
system bus error.
AJDG301
FRU List:
IOP
ANYBUS
Servicer Response:
570B0A17 A permanent I/O processor failure the errors are being reported to the system. Check other
occurred errors reported to the system and correct them.
FRU List:
IOP 570B1317 I/O processor card error
Servicer Response:
MA_BRDG Display the Service ActionLog entry for this SRC. If the
AJDGP01 Failing Item indicates SVCDOCS, then do NOT replace
AJDG301 following:
570B0A22 I/O processor detected a storage transfer 1. If the I/O Processor is not operable and disk units
error are attached, use Hardware Service Manager to re-IPL
FRU List: need to be Varied On.
AJDGP01
AJDG301 RESET(*YES) command to reset the IOP and Vary On
attached resources.
IOP
FRU List:
SVCDOCS
MA_BRDG

570B102E Out of alternate sectors for disk storage
error
FRU List:
FRU List:
FI01105
AJDGP01

570B2201 • 570B3023
570B2201 Removable media error during IPL 570B3020 I/O processor detected a SCSI bus
configuration error
FRU List:
devices.
570B2202 Removable media error during IPL
FRU List:
FRU List: USER
FI00022
FI01107
FI01105
STORIOA
occurred
FI01101
Servicer Response:
IOP possible user error or configuration error, perform
MA_BRDG devices.
FRU List:
570B3001 Not valid condition in I/O Processor USER
should not haveoccurred. STORIOA
FRU List:
IOP 570B3022 I/O processor detected a SCSI bus
configuration error
570B3002 Addressed device failed to respond to possible user error or configuration error, perform
selection IOPIP17 . Use the failing item (FI) codes to find failing
devices.
Servicer Response:
USER
FRU List:
FI01105 FI01107
STORIOA STORIOA
FI01140
Servicer Response:
FI01106 Error occurred on SCSI bus 3. To correct or isolate a
570B3006 System bus error IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
IOP FRU List:
USER
ANYBUS
FI01107
FI01101

570B3080 • 570B3109
STORIOA
error
Servicer Response:
error
FRU List:
FRU List:
AJDGP01
FI01107
570B3081 System log entry only, no service action STORIOA

required.
FI01140
Code error BACKPLN
Servicer Response:
A microprocessor exception occurred on the I/O 570B3102 I/O processor card detected interface
processor. error

AJDGP01 Erroroccurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
IOP FI01107
FI01104 STORIOA
MA_BRDG FI01140
570B3087 I/O processor resource not available BACKPLN
Servicer Response:
The LicensedInternal Code could not allocate resources 570B3103 I/O processor card detected interface
on the I/O processor card. error

AJDGP01 Erroroccurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
AJDG301 FI01107
IOACNFG STORIOA
FI01104 FI01140
570B3100 I/O processor card detected interface BACKPLN

error
Servicer Response: 570B3109 I/O processor timed out a device
Erroroccurred on SCSI bus 0. Perform IOPIP13 . command

FRU List:
STORIOA FI01105
FI01140 STORIOA
BACKPLN FI01140
BACKPLN
FI01106

570B3110 • 570B3151
570B3110 I/O processor card detected interface 570B3136 The removable media device is assigned
error elsewhere
FRU List:
FI01105
FI01105
STORIOA 570B3140 I/O Processor detected that the bus is

now operational
FI01140
Servicer Response:
BACKPLN occurred before it require no service action, since SCSI
FI01106

570B3120 I/O Processor detected that the bus is now operational
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter occurred before it require no service action, since SCSI
and caused the bus to become not operational. Remove bus 1 is now operational.
the device.
FRU List: 570B3142 I/O Processor detected that the bus is
SVCDOCS now operational
Servicer Response:
570B3121 I/O Processor detected that the bus is This reference code and the 3122 reference code that
not operational occurred before it require no service action, since SCSI
and caused the bus to become not operational. Remove 570B3143 I/O Processor detected that the bus is
the device. now operational
SVCDOCS This reference code and the 3123 reference code that
570B3122 I/O Processor detected that the bus is bus 3 is now operational.
not operational
Servicer Response: 570B3150 I/O processor detected a SCSI bus
and caused the bus to become not operational. Remove Servicer Response:
the device. Internal and external SCSI cables are connected to SCSI
FRU List:
570B3123 I/O Processor detected that the bus is SVCDOCS
not operational
Servicer Response: 570B3151 I/O processor detected a SCSI bus
and caused the bus to become not operational. Remove Servicer Response:
the device. Internal and external SCSI cables are connected to SCSI
FRU List:
SVCDOCS

570B3200 • 570B6073
FRU List:
570B3200 A tape/CD or disk device reported a
FI02112
failure
FRU List: STORIOA
FI01105
FI01106
STORIOA
DEVTERM
IOP
FI01140
MEDIA
570B3401 Device backplane problem
570B3203 Disk media format bad
FRU List:
FRU List: DEVBPLN
FI01105
570B3205 Disk sector read error error
Disk unit data may need tobe reloaded, but the disk AJDGP01
FRU List: IOP
FI01105
570B3215 Disk sector read error required.
Servicer Response:
Disk unit data may need tobe reloaded, but the disk 570B3601 System log entry only, no service action
unit does not need to be replaced. required.
FRU List:
FI01105 570B6070 A permanent I/O processor failure
occurred
570B3250 Disk unit requires initialization before FRU List:

use. IOP
Servicer Response:
Performa D-IPL and work on errors found in the log. 570B6071 I/O processor Licensed Internal Code
error
FRU List:
USER FRU List:
AJDGP01
570B3300 Storage unit detected a media problem

Perform IOPIP01 .
FRU List:
FRU List: AJDGP01
MEDIA
IOP
FI00121
570B6073 IPL device not ready
FI01141
FRU List:
MEDIA
NOTE: Ifexternal devices are attached check EXTSCSI
and DEVTERM first. USER

570B6075 • 570B8005
570B6075 I/O processor resource not available 570B6201 IOA LID is not valid
FRU List: FRU List:
AJDGP01 AJDGP01
570B6076 I/O processor card detected media error 570B6602 An I/O processor Licensed Internal
FRU List:
MEDIA FRU List:
AJDGP01
AJDGP01
570B8000 A permanent IOP or cache adaptor card
FI01105 failure occurred.
Servicer Response:
error
FRU List: Exchange the FRUs one at a time in the order shown.
AJDGP01
FRU List:
STORIOA
IOP
CACHE
error
FRU List: occurred.
AJDGP01
Servicer Response:
IOP
FRU List:
error
CACHE
FRU List:
AJDGP01 STORIOA
IOP
570B8004 Voltage drop detected on I/O processor 5
volt powersupply.
FRU List:
error
FI01141
FRU List:
AJDGP01 STORIOA
IOP
570B8005 A recoverable IOP or cache adaptor card
error occurred.
MA_BRDG
Servicer Response:
570B6200 A permanent IOA hardware error
occurred
FRU List:
FRU List:
FCIOA
STORIOA
OPT_CLN
CACHE

570B8007 • 570B8151
570B8007 A recoverable cache adaptor card error 570B8131 IOA detected recoverable device bus
occurred. error
Note: DO NOT replace both FRUs at the same time. This reference code is logged for information only.
FRU List: 570B8132 IOA detected recoverable device bus
CACHE error
Servicer Response:
STORIOA An erroroccurred on SCSI bus 2. No action is required.
occurred. 570B8133 IOA detected recoverable device bus
The cache adaptor card may be missing, broken or Servicer Response:
incompatible. An erroroccurred on SCSI bus 3. No action is required.
FRU List: error
CACHE
Servicer Response:
STORIOA No actionis required. This reference code is logged for
information only.

occurred. 570B8141 IOA detected recoverable device error

The cache adaptor card may be missing, broken or No actionis required. This reference code is logged for
incompatible. information only.
Note: DO NOT replace both FRUs at the same time. 570B8145 A recoverable I/O processor error
Exchange the FRUs one at a time in the order shown. occurred.
FRU List: FRU List:
CACHE STORIOA
STORIOA
570B8146 Disk device detected recoverable error
570B8100 I/O processor Licensed Internal Code FRU List:

error FI01105
FRU List:
AJDGP01 570B8150 A permanent I/O processor failure
occurred
IOP FRU List:
STORIOA
error ANYBRDG
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required. 570B8151 I/O processor Licensed Internal Code
This reference code is logged for information only. error
FRU List:
AJDGP01
STORIOA

570B8155 • 570B9008
570B8155 A permanent I/O processor failure 570B8301 Not valid condition in I/O Processor
occurred Licensed InternalCode
AJDGP01 The Licensed Internal Code found a condition that
STORIOA
FRU List:
FI01101
occurred AJDGP01
FRU List:
IOP
AJDGP01
STORIOA 570B8400 I/O processor Licensed Internal Code

error
570B8157 I/O adapter card error FRU List:
AJDGP01
Servicer Response:
Failing Item indicates I/O adapter, then replace the I/O 570B9000 I/O processor card detected device error
FRU List:
FI01105
STORIOA
are attached, use Hardware Service Manager to re-IPL 570B9001 I/O processor card detected device
the IOP. Other resources attached to the IOP may then configuration error
Servicer Response:
Perform IOPIP33 .
RESET(*YES) command to reset the IOP and Vary On FRU List:
attached resources. SVCDOCS
FRU List:
SVCDOCS 570B9002 I/O processor card detected device error
Servicer Response:
570B8200 I/O processor Licensed Internal Code Perform IOPIP16 .
error
FRU List:
FRU List: FI01105
AJDGP01
STORIOA
IOP
FI01140
Code error BACKPLN

processor.
FRU List: expected by devices
STORIOA
Servicer Response:
FRU List:
AJDGP01 SVCDOCS

570B9009 • 570B9028
570B9009 Call your next level of support for 570B9022 Array not functional due to present
FRU List:
570B9010 Cache data associated with attached SVCDOCS
FRU List: 570B9023 Array not functional due to present
Servicer Response:
SVCDOCS
Perform IOPIP22 .
FRU List:
570B9011 Cache data belongs to devices other
SVCDOCS
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP22 .
FRU List:
570B9012 IOP requires a cache adaptor card but
SVCDOCS
cannot find it.
Servicer Response:
physical location.
IOPIP29 .
Servicer Response:
FRU List:
Perform IOPIP21 .
CACHE
FRU List:
SVCDOCS
570B9013 The IOP and attached cache adaptor
Servicer Response:
Perform IOPIP19 .
Servicer Response:
FRU List:
Perform IOPIP22 .
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP20 .
Servicer Response:
FRU List:
Perform IOPIP34 .
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
has been detected.
Perform IOPIP20 .
Servicer Response:
FRU List:
SVCDOCS
FRU List:
SVCDOCS

570B9029 • 570B9082
570B9029 Incorrect hardware configuration change 570B9051 IOP cache data exists for a missing or
has been detected. failed device.
Contact your next level of support. If all configured units are missing, a 9054 reference
FRU List:
SVCDOCS
FRU List:
SVCDOCS
entry
Servicer Response:
570B9052 Cache data exists for device that has
been modified.
than 10 members. Use the 90xx entry that occurred at Servicer Response:
the same time as this reference code as the starting Perform IOPIP28 .
FRU List:
SVCDOCS
570B9030 Array no longer protected due to
570B9053 IOP resources not available due to
Servicer Response:: previous problems.
Servicer Response:
FRU List: removable media. Look for Product Activity Log entries
SVCDOCS for other IOP reference codes and take action on them.
FRU List:
570B9031 Array protection temporarily suspended SVCDOCS
Servicer Response:
No actionrequired. Protection will be automatically 570B9054 IOP resources not available due to
restarted. previous problems.
Servicer Response:
570B9040 Array protection temporarily suspended Power off the system and remove all new or
Servicer Response: cannot perform a type A or B IPL, perform a type D
No actionrequired. Protection will be automatically IPL from removable media. Look for Product Activity
restarted. Log entries for other IOP reference codes and take
action on them.
570B9041 Background array parity check detected FRU List:
and corrected errors. Call your next level SVCDOCS
Servicer Response:: 570B9081 I/O processor card detected device error
FRU List:
FRU List: FI01105
AJDGP01
STORIOA
570B9050 Required cache data cannot be located
for a disk unit.
Servicer Response:
Servicer Response:
Perform IOPIP30 .
Perform IOPIP16 .
FRU List:
FRU List:
SVCDOCS
FI01105

570B9090 • 570BB410
STORIOA
occurred
FI01140
FRU List:
BACKPLN IOP
FI01106 570BB3B5 A permanent I/O processor failure

occurred
570B9090 Disk unit has been modified after the FRU List:
Servicer Response:
Re-IPL the system. If any reference codes are surfaced, 570BB3B6 A permanent I/O processor failure
use the new reference code as the entry point to the occurred
your next level of support. FRU List:
IOP
FRU List:
SVCDOCS
occurred
IOP
Servicer Response:
use the new reference code as the entry point to the 570BB3B8 Multi-adapter bridge error detected.
problem. If you cannot resolve the problem, contact FRU List:
your next level of support. MA_BRDG
FRU List:
SVCDOCS IOP
570B9092 Disk unit requires initialization before 570BB3B9 A permanent I/O processor failure
use. occurred
Perform IOPIP26 . IOP
FRU List:
SVCDOCS 570BB3E0 I/O processor detected a fault condition.
FRU List:
570BB3B1 A permanent I/O processor failure IOP
occurred
MA_BRDG
FRU List:
IOP
570BB3B2 A permanent I/O processor failure FRU List:
occurred IOP
FRU List:
MA_BRDG
IOP
570BB410 A permanent I/O processor failure

occurred
occurred
FRU List:
FRU List:
STORIOA
IOP

570BB411 • 57033021
MA_BRDG
570BB411 A permanent I/O processor failure
occurred
570BBE00 I/O processor detected a fault condition.
FRU List:
STORIOA FRU List:
AJDGP01
570BB412 Tape/CD or disk bus interface error
occurred IOP

Perform IOPIP16 .
FRU List: MA_BRDG
FI01107
FI01140
FRU List:
STORIOA STORIOA
DEVTERM ANYBRDG
570BB935 Unknown hardware detected 570BFF6D I/O processor detected a recoverable

system bus error.
FRU List:
FI01101 FRU List:
IOP
AJDGP01
ANYBUS
IOP

The I/O processor error log is being filled faster than devices.
FRU List:
USER
57033006 System bus error FI01107

FRU List:
IOP STORIOA
ANYBUS 57033021 I/O processor detected a SCSI bus

configuration error
STORIOA
Servicer Response:
57033020 I/O processor detected a SCSI bus possible user error or configuration error, perform
configuration error IOPIP17 . Use the failing item (FI) codes to find failing
devices.
Servicer Response:
FRU List:
USER

57033022 • 57033122
FI01107 FI01140
STORIOA BACKPLN
FRU List:
FI01107
devices.
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
configuration error
Servicer Response:
IOPIP17 . Use the failing item (FI) codes to find failing FI01107
devices.
STORIOA
FRU List:
USER FI01140
FI01107 BACKPLN
STORIOA
not operational
FRU List: FRU List:
FI01107 SVCDOCS
STORIOA
not operational
FI01140
Servicer Response:
the device.
error FRU List:
SVCDOCS
Servicer Response:
FRU List:
not operational
FI01107
Servicer Response:
STORIOA

57033123 • 57038008

configuration error
the device.
Servicer Response:
FRU List:
SVCDOCS
configuration.
FRU List:
not operational
SVCDOCS
Servicer Response:
the device. FRU List:
FI02112
FRU List:
SVCDOCS
STORIOA
57033140 I/O Processor detected that the bus is FI01106

now operational
occurred before it require no service action, since SCSI FI01140
Servicer Response:
FRU List:
AJDGP01
now operational IOP
Servicer Response:

now operational
bus 3 is now operational. Servicer Response:

configuration error
Servicer Response: Storage IOA may have been altered and/or the Storage
Internal and external SCSI cables are connected to SCSI IOA Cache may have been disabled to allow
bus 0 at the same time. Correct the SCSI bus 0 attachment of OEM Storage that emulates a Load
configuration. Source drive. If this is the case, this error will be posted
FRU List:
SVCDOCS FRU List:
CACHBAT

57038009 • 57038156
STORIOA
Servicer Response:
CACHBAT
57038012 Attached read cache devices exceed occurred.
FRU List:
STORIOA
FRU List:
SVCDOCS
FRU List:
FI01105
error
FRU List:
AJDGP01
occurred

error
Servicer Response: Storage IOA may have been altered and/or the Storage
An error occurred on SCSI bus 0. No action is required. IOA Cache may have been disabled to allow
This reference code is logged for information only. attachment of OEM Storage that emulates a Load
error FRU List:
STORIOA
Servicer Response:
ANYBRDG

error
error
FRU List:
Servicer Response:
AJDGP01
STORIOA

error
occurred
Servicer Response:
FRU List:
AJDGP01
STORIOA
error
AJDGP01
STORIOA

57038157 • 57039020
expected by devices
Servicer Response:
FRU List:
SVCDOCS
re-IPL the IOP. Other resources attached to the IOP FRU List:
may then need to be Varied On. SVCDOCS
FRU List:
SVCDOCS FRU List:
Perform IOPIP31.
57038200 I/O processor Licensed Internal Code SVCDOCS

error
FRU List: 57039011 Cache data belongs to devices other
AJDGP01 than those attached

Perform IOPIP32 .
57039000 I/O processor card detected device error FRU List:

SVCDOCS
FRU List:
FI01105
STORIOA
JOVERRIDE.
FRU List:
SVCDOCS
configuration error
Servicer Response:
Perform IOPIP33 .
Servicer Response:
FRU List:
SVCDOCS
jumpers.
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP16 .
FI01105
Servicer Response:
Perform IOPIP20 .
STORIOA
FRU List:
FI01140 SVCDOCS
BACKPLN
FI01106

57039021 • 57039041
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
has been detected.
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
entry
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
57039024 Array not functional due to present occurred at the same time as this reference code as the
hardware configuration. starting point for this problem.
Servicer Response:
FRU List:
physical location.
Servicer Response:
FRU List:
Perform IOPIP21 .
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
restarted.
Servicer Response:
Perform IOPIP22 .
FRU List:
Servicer Response:
SVCDOCS
restarted.
Servicer Response: and corrected errors.
Perform IOPIP34 .
Servicer Response::
SVCDOCS
FRU List:
AJDGP01

57039050 • 57039091
for a disk unit. went non-operational
FRU List:
SVCDOCS 57039073 Incompatible or non-operational
57039051 IOP cache data exists for a missing or Servicer Response::
failed device. Perform isolation procedure IOPIP40 .
Servicer Response:
perform the action indicated for the 9054 reference FRU List:
code. Otherwise, perform IOPIP27 . SVCDOCS
FRU List:
FRU List:
57039052 Cache data exists for device that has FI01105
been modified.
Perform IOPIP16 .
57039053 IOP resources not available due to FRU List:
Servicer Response:
Take action on other IOP reference codes which have STORIOA
perform a type A or B IPL, perform a type D IPL from FI01140
for other IOP reference codes and take action on them. BACKPLN
FRU List:
FI01106
SVCDOCS

last known status.
previous problems.
Servicer Response:
Servicer Response:
support.
action on them. FRU List:
SVCDOCS
FRU List:
SVCDOCS
has been detected.
went operational Servicer Response:
Servicer Response:

57039092 • 57093023

configuration error
support.
Servicer Response:
FRU List:
SVCDOCS
57039092 Disk unit requires initialization before devices.
use.
FRU List:
Perform IOPIP26 .
FI01107
FRU List:
SVCDOCS
STORIOA

Servicer Response: configuration error
Servicer Response:
SVCDOCS possible user error or configuration error, perform
devices.
FRU List:
FRU List:
USER
STORIOA
FI01107
STORIOA
FRU List:
STORIOA
ANYBRDG configuration error
Servicer Response:
5703FF6D I/O processor detected a recoverable Error occurred on SCSI bus 2. To correct or isolate a
system bus error possible user error or configuration error, perform
FRU List:
devices.
IOP
FRU List:
ANYBUS USER
FI01107
configuration error
Servicer Response:
FRU List: possible user error or configuration error, perform
IOP IOPIP17 . Use the failing item (FI) codes to find failing
devices.
ANYBUS
FRU List:
USER
STORIOA
FI01107

57093100 • 57093141
STORIOA
not operational
Servicer Response:
error
FRU List: FRU List:
FI01107 SVCDOCS

not operational
FI01140
Servicer Response:
the device.
error FRU List:
SVCDOCS
Servicer Response:
FI01107
Servicer Response:
STORIOA A device was added to SCSI bus 2 of the I/O Adapter
the device.
FI01140
FRU List:
BACKPLN SVCDOCS
FRU List:
the device.
FI01107
FRU List:
STORIOA SVCDOCS

now operational
BACKPLN
Servicer Response:
57093103 I/O processor card detected interface occurred before it require no service action, since SCSI
error bus 0 is now operational.
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 . 57093141 I/O Processor detected that the bus is
STORIOA occurred before it require no service action, since SCSI
FI01140
BACKPLN

57093142 • 57098130
57093142 I/O Processor detected that the bus is 57093501 I/O processor Licensed Internal Code
now operational error
This reference code and the 3122 reference code that AJDGP01
bus 2 is now operational. IOP
Servicer Response:
configuration error
Servicer Response:
Servicer Response:
FRU List: Storage IOA may have been altered and/or the Storage
SVCDOCS IOA Cache may have been disabled to allow
configuration error
FRU List:
configuration.
SVCDOCS
FRU List:
CACHBAT
STORIOA
FRU List:
SVCDOCS
FI01106

error
FI01140
FRU List:
AJDGP01
IOP
FRU List:
DEVBPLN
error
Servicer Response:

57098131 • 57099000
ANYBRDG
error
Servicer Response:
error
AJDGP01
error STORIOA
Servicer Response:
An error occurred on SCSI bus 2. No action is required. 57098155 A permanent I/O processor failure
This reference code is logged for information only. occurred
FRU List:
57098133 IOA detected recoverable device bus AJDGP01
error
STORIOA
Servicer Response:
This reference code is logged for information only. 57098156 A permanent I/O processor failure
occurred
57098140 IOA detected recoverable device bus FRU List:

error AJDGP01

information only.
57098141 IOA detected recoverable device error Servicer Response:

Servicer Response: the Failing Item indicates I/O adapter, then replace the
No action is required. This reference code is logged for I/O adapter. If the Failing Item indicates SVCDOCS,
information only. then do NOT replace the I/O adapter. This is a
57098145 A recoverable I/O processor error processor that the I/O adapter is attached to:
occurred. 1. If the I/O Processor is not operable and disk units
FRU List:
STORIOA
57098146 Disk device detected recoverable error RESET(*YES) command to reset the IOP and Vary
FRU List: On attached resources.
FI01105 FRU List:
SVCDOCS
occurred 57098200 I/O processor Licensed Internal Code
FRU List:
Note: Under a certain configuration, this SRC may not AJDGP01
Depending on the configuration of the system, the IOP
attachment of OEM Storage that emulates a Load 57099000 I/O processor card detected device error
Source drive. If this is the case, this error will be posted FRU List:
each time the IOA is IPLed and it can be ignored. FI01105
FRU List:
STORIOA STORIOA

57099001 • 57099024
configuration error data in conflicting mode. See
JOVERRIDE.
Servicer Response:
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
jumpers.
Perform IOPIP16 .
FRU List:
FRU List:
SVCDOCS
FI01105

Perform IOPIP20 .
BACKPLN
FRU List:
FI01106 SVCDOCS

FRU List: FRU List:

SVCDOCS SVCDOCS

FRU List:
Servicer Response:
FRU List:
than those attached
FRU List:
SVCDOCS

57099025 • 57099052

physical location.
FRU List:
Servicer Response:
SVCDOCS
Perform IOPIP21 .
FRU List:
SVCDOCS
Servicer Response:
restarted.
Servicer Response:
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
restarted.

Servicer Response: of support to report the problem.
Perform IOPIP34 .
Servicer Response::
SVCDOCS
FRU List:
AJDGP01
has been detected.
Servicer Response: for a disk unit.
Servicer Response:
Perform IOPIP30 .
FRU List:
FRU List:
SVCDOCS
SVCDOCS

failed device.
has been detected.
Servicer Response:
Servicer Response:
FRU List: perform the action indicated for the 9054 reference
SVCDOCS code. Otherwise, perform IOPIP27 .
FRU List:
5709902F Array addendum Product Activity Log SVCDOCS
entry
Servicer Response: 57099052 Cache data exists for device that has
This entry contains additional array information for been modified.
Servicer Response:
starting point for this problem. FRU List:
SVCDOCS
Servicer Response::

57099053 • 57099093
previous problems.
Servicer Response:
FRU List:
FI01105
FRU List: FI01140

SVCDOCS
BACKPLN
Servicer Response:
cannot perform a type A or B IPL, perform a type D Servicer Response:
IPL from removable media. Look for Product Activity Re-IPL the system. If any reference codes are surfaced,
Log entries for other IOP reference codes and take go to the list of system reference codes and use the new
action on them. reference code as the entry point to the problem. If you
SVCDOCS support.
FRU List:
57099071 Link from IOA to auxiliary cache IOA SVCDOCS
went operational
Servicer Response: 57099091 Incorrect hardware configuration change
No service action required. has been detected.
Servicer Response:
57099072 Link from IOA to auxiliary cache IOA Re-IPL the system. If any reference codes are surfaced,
went non-operational go to the list of system reference codes and use the new
Servicer Response: cannot resolve the problem, contact your next level of
No service action required. support.
FRU List:
57099073 Incompatible or non-operational SVCDOCS
Servicer Response:: 57099092 Disk unit requires initialization before
Perform isolation procedure IOPIP40 . use.
Tip: All of the isolation procedures are located in your Servicer Response:
host server’s service guide. Perform IOPIP26 .
FRU List: FRU List:

SVCDOCS SVCDOCS
57099081 I/O processor card detected device error 57099093 Read cache device not in correct format

FI01105 Contact your next level of support.
FRU List:
STORIOA SVCDOCS

5709B934 • 57048141
5709B934 Incompatible hardware detected. 5709FF6D I/O processor detected a recoverable

system bus error
FRU List:
STORIOA FRU List:
IOP
ANYBUS
FRU List:
STORIOA
ANYBRDG

57043020 I/O processor detected a configuration 57043400 I/O processor card detected device error
error
FRU List:
Servicer Response: FCDEV
have been configured under the IOA. Change the FCINTF
configuration.
FRU List: ANYFC
SVCDOCS
FCIOA
57043100 I/O processor card detected interface OPT_CLN

error
FRU List: 570434FF Format in progress
FCINTF
Servicer Response:
ANYFC The device indicated that a formatis in progress. When
FCIOA No action is required. This reference code is logged for
information only.
OPT_CLN
57043120 I/O processor detected a port failure Servicer Response:
FRU List:
information only.
FCPORT
FCIOA 57048140 Recovered Fibre Channel interface error

Servicer Response:
FCDEV
information only.
OPT_CLN

operational Servicer Response:

57048145 • 5704FF3D
57048145 A recoverable I/O processor error 57049091 Incorrect hardware configuration change
FRU List:
FRU List: SVCDOCS
FCDEV

57048150 A permanent I/O processor failure has been detected.
occurred
Servicer Response:
OPT_CLN
FRU List:
SVCDOCS
error
FRU List:
AJDGP01 FRU List:
FCIOA
FCIOA
ANYBRDG
IOP
OPT_CLN
OPT_CLN

occurred
FRU List:
AJDGP01
FCIOA
OPT_CLN

occurred
FRU List:
AJDGP01
FCIOA
OPT_CLN

5706A001 • 57088008

5706, 5707 Reference codes.
5706A001 I/O adapter Licensed Internal Code error 5707A001 I/O adapter Licensed Internal Code error
detected detected
FRU List: FRU List:
AJDGP01 AJDGP01
5706B9B0 I/O adapter hardware error detected 5707B9B0 I/O adapter hardware error detected
FRU List: FRU List:
IOA IOA
AJDGP01 AJDGP01
(5708, 574F, 575B) Reference codes

5708, 574F, 575B Reference codes
characters of word 1. Find the reference code in the following list.
AUXCBL
57081310 I/O adapter resource not available
Servicer Response: AUXIOA
The I/O adapter error log is being filled faster than the
errors are being reported to the system. Check other PRIMIOA
57083400 SCSI resource error

FRU List:
FRU List: AUXCBL
AUXIOA
PRIMIOA
ANYBRDG
IOP 57086075 I/O processor resource not available

FRU List:
57083100 Interface error PTFSRCH
Servicer Response:
Error occurred on SCSI bus 0. 57088008 A permanent cache battery pack failure
occurred.
FRU List:
AUXCBL Servicer Response:
AUXIOA Note: Under a certain configuration, this SRC may not

PRIMIOA
57083101 Interface error attachment of OEM Storage that emulates a Load
Servicer Response:
Error occurred on SCSI bus 1.
FRU List:
FRU List:
CACHBAT

57088009 • 57088302
AUXIOA
57088155 A permanent failure occurred
FRU List:
PTFSRCH
FRU List:
CACHBAT AUXIOA
57088130 IOA detected recoverable SCSI bus error 57088156 A permanent failure occurred
An error occurred on SCSI bus 0. No action is required. PTFSRCH
AUXIOA
57088131 IOA detected recoverable SCSI bus error
Servicer Response:
An error occurred on SCSI bus 1. No action is required. Servicer Response:
This reference code is logged for information only. Display the Service Action Log entry for this SRC. If
57088140 IOA detected recoverable SCSI bus error
Servicer Response: recoverable error. Perform the following for the I/O
No action is required. This reference code is logged for processor that the I/O adapter is attached to:1. If the
information only. I/O Processor is not operable and disk units are
attached, use Hardware Service Manager to re-IPL the
IOP. Other resources attached to the IOP may then
57088141 IOA detected recoverable SCSI resource
need to be Varied On.2. If disk units are not attached,
error
perform the VRYCFG RESET(*YES) command to reset
Servicer Response: the IOP and Vary On attached resources.
FRU List:
information only.
SVCDOCS
57088145 A recoverable error occurred

57088300 IOA hardware or PCI bus error
FRU List:
FRU List:
AUXIOA
AUXIOA
57088150 A permanent failure occurred. ANYBRDG

Servicer Response:
PTFSRCH
represent an error that requires a service action. 57088301 Not valid condition in Licensed Internal
Depending on the configuration of the system, the Code
FRU List:
PTFSRCH
each time the IOA is IPLed and it can be ignored. AUXIOA
FRU List:
AUXIOA 57088302 Missing Licensed Internal Code
Servicer Response:
ANYBRDG Ensure that the code necessary to support this I/O
adapter is loaded.
57088151 Licensed Internal Code error FRU List:
SVCDOCS
FRU List:
PTFSRCH
AUXIOA
AUXIOA

57089055 • 574F8130
PRIMIOA
57089055 Write cache data is available for
attached storage IOA
574F3101 Interface error
Servicer Response:
57089071 Link from IOA to auxiliary cache IOA FRU List:
went operational AUXCBL
Servicer Response:
No service action required. AUXIOA
PRIMIOA
574F3400 SCSI resource error
Servicer Response:
AUXCBL
57089073 Disconnected, incompatible, or PRIMIOA

non-operational storage IOA.
FRU List: 574F6075 I/O processor resource not available
Perform isolation procedure IOPIP41 . To review
isolation procedure IOPIP41 , go to your host server’s FRU List:
service guide. PTFSRCH
SVCDOCS 574F8008 A permanent cache battery pack failure

occurred
5708FF3D I/O adapter detected a recoverable error Servicer Response::
FRU List:
AUXIOA Note: Under a certain configuration, this SRC may not
ANYBRDG Depending on the configuration of the system, the
574F1310 I/O adapter resource not available attachment of OEM Storage that emulates a Load
The I/O adapter error log is being filled faster than the each time the IOA is IPLed and it can be ignored.
errors are being reported to the system. Check other FRU List:
errors reported to the system and correct them. CACHBAT
574F3006 System bus error AUXIOA
FRU List:
AUXIOA 574F8009 Impending cache battery pack failure
FRU List:
ANYBRDG CACHBAT
IOP
574F8130 IOA detected recoverable SCSI bus error
574F3100 Interface error Servicer Response:

FRU List:
AUXCBL
AUXIOA

574F8131 • 574F9055
574F8131 IOA detected recoverable SCSI bus error 574F8156 A permanent failure occurred
An error occurred on SCSI bus 1. No action is required. PTFSRCH
AUXIOA
574F8140 IOA detected recoverable SCSI bus error
574F8157 I/O adapter card error
Servicer Response:
No action is required. This reference code is logged for Servicer Response:
information only. Display the Service Action Log entry for this SRC. If
574F8141 IOA detected recoverable SCSI resource
error
Servicer Response: processor that the I/O adapter is attached to:1. If the
No action is required. This reference code is logged for I/O Processor is not operable and disk units are
information only. attached, use Hardware Service Manager to re-IPL the
IOP. Other resources attached to the IOP may then
574F8145 A recoverable error occurred
FRU List: the IOP and Vary On attached resources.
AUXIOA
FRU List:
SVCDOCS
574F8150 A permanent failure occurred
Servicer Response: 574F8300 IOA hardware or PCI bus error
FRU List:
Note: Under a certain configuration, this SRC may not AUXIOA
ANYBRDG
PTFSRCH
each time the IOA is IPLed and it can be ignored. 574F8301 Not valid condition in Licensed Internal
Code
FRU List:
AUXIOA FRU List:
PTFSRCH
ANYBRDG
AUXIOA
574F8151 Licensed Internal Code error
574F8302 Missing Licensed Internal Code
FRU List:
PTFSRCH Servicer Response:
Ensure that the code necessary to support this I/O
AUXIOA adapter is loaded.
FRU List:
574F8155 A permanent failure occurred SVCDOCS
FRU List:
AUXIOA
PTFSRCH
AUXIOA 574F9055 Write cache data is available for

attached storage IOA
Servicer Response:

574F9071 • 575B8131
574F9071 Link from IOA to auxiliary cache IOA 575B3101 Interface error
went operational
Servicer Response:
Servicer Response: Error occurred on SCSI bus 1.
FRU List:
AUXCBL
574F9072 Link from IOA to auxiliary cache IOA
went non-operational AUXIOA
Servicer Response:
No service action required. PRIMIOA
574F9073 Disconnected, incompatible, or 575B3400 SCSI resource error

non-operational storage IOA. FRU List:
FRU List: AUXCBL
isolation procedure IOPIP41 , go to your host server’s PRIMIOA
service guide.
SVCDOCS
FRU List:
PTFSRCH
574FFF3D I/O adapter detected a recoverable error
FRU List: 575B8008 A permanent cache battery pack failure
AUXIOA occurred

575B1310 I/O adapter resource not available represent an error that requires a service action.
Servicer Response: Depending on the configuration of the system, the
The I/O adapter error log is being filled faster than the Storage IOA may have been altered and/or the Storage
errors are being reported to the system. Check other IOA Cache may have been disabled to allow
errors reported to the system and correct them. attachment of OEM Storage that emulates a Load
575B3006 System bus error
FRU List:
FRU List: CACHBAT
AUXIOA
AUXIOA
ANYBRDG
575B8009 Impending cache battery pack failure
IOP
FRU List:
CACHBAT
575B3100 Interface error
Servicer Response:
575B8130 IOA detected recoverable SCSI bus error
Servicer Response:
FRU List:
AUXCBL
AUXIOA
575B8131 IOA detected recoverable SCSI bus error
PRIMIOA
Servicer Response:

575B8140 • 575B9071
575B8140 IOA detected recoverable SCSI bus error 575B8157 I/O adapter card error
No action is required. This reference code is logged for Display the Service Action Log entry for this SRC. If
information only. the Failing Item indicates I/O adapter, then replace the
575B8141 IOA detected recoverable SCSI resource
error
processor that the I/O adapter is attached to:1. If the
Servicer Response: I/O Processor is not operable and disk units are
No action is required. This reference code is logged for attached, use Hardware Service Manager to re-IPL the
information only. IOP. Other resources attached to the IOP may then
575B8145 A recoverable error occurred the IOP and Vary On attached resources.
FRU List: FRU List:
AUXIOA SVCDOCS
575B8150 A permanent failure occurred 575B8300 IOA hardware or PCI bus error
AUXIOA
represent an error that requires a service action. ANYBRDG
PTFSRCH
Source drive. If this is the case, this error will be posted 575B8301 Not valid condition in Licensed Internal
each time the IOA is IPLed and it can be ignored. Code
FRU List: FRU List:
AUXIOA PTFSRCH
ANYBRDG AUXIOA
575B8151 Licensed Internal Code error 575B8302 Missing Licensed Internal Code
PTFSRCH Ensure that the code necessary to support this I/O
adapter is loaded.
AUXIOA
FRU List:
SVCDOCS
575B8155 A permanent failure occurred
AUXIOA
FRU List:
PTFSRCH
575B9055 Write cache data is available for
AUXIOA attached storage IOA
Servicer Response:
575B8156 A permanent failure occurred No service action required.
FRU List:
PTFSRCH 575B9071 Link from IOA to auxiliary cache IOA
went operational
AUXIOA Servicer Response:

575B9072 • 576B3140
SVCDOCS
575B9072 Link from IOA to auxiliary cache IOA
Servicer Response:
AUXIOA
575B9073 Disconnected, incompatible, or
non-operational storage IOA. ANYBRDG
FRU List:
isolation procedure IOPIP41 , go to your host server’s
service guide.
576B, 5774, and 57FC reference codes

576B, 5774, and 57FC reference codes
576B3020 Configuration error on port 0

Servicer Response: FCIOA
Too many devices have been configured on port 0.
Change the configuration.
OPT_CLN
FRU List:
SVCDOCS
576B3120 A port failure was detected on port 0
576B3021 Configuration error on port 1 Servicer Response:
Change the configuration. FCPORT
FRU List:
SVCDOCS
FCIOA
576B3100 Interface error on port 0

FCDEV
Servicer Response:
FRU List:
OPT_CLN
FCINTF
576B3121 A port failure was detected on port 1
ANYFC Servicer Response:
FRU List:
FCIOA
FCPORT
OPT_CLN
FCIOA
576B3101 Interface error on port 1

FCDEV
Servicer Response:
FRU List:
OPT_CLN
FCINTF
576B3140 Port 0 is now operational

576B3141 • 576B8302

576B8150 A permanent I/O adapter failure
occurred
Servicer Response:
FRU List:
FRU List:
576B3141 Port 1 is now operational
FCIOA
Servicer Response:
occurred before it require no service action, since the ANYBRDG
FRU List:
OPT_CLN
576B3400 Device error

576B8300 IOA hardware error or PCI bus error
Servicer Response:
Servicer Response:
FRU List:
FRU List:
FCDEV
FCIOA
FCINTF
ANYBRDG
ANYFC
PTFSRCH
FCIOA
OPT_CLN
OPT_CLN 576B8301 Not valid condition in Licensed Internal

Code
576B34FF Format in progress Servicer Response:
The device indicated that a format is in progress. When
the format is complete, the device should be usable. No PTFSRCH
action is required. This reference code is logged for
information only.
FCIOA
FRU List:
576B8130 Recovered Fibre Channel interface error OPT_CLN

on port 0
Servicer Response: 576B8302 Missing Licensed Internal Code
Servicer Response:
information only.
FRU List: adapter is loaded.
FRU List:
576B8131 Recovered Fibre Channel interface error
on port 1 SVCDOCS
Servicer Response:
FCIOA
information only.
FRU List:
OPT_CLN

57743020 • 57743400
57743020 Configuration error on port 0

FCDEV
Servicer Response:
Change the configuration. OPT_CLN
FRU List:
SVCDOCS 57743121 A port failure was detected on port 1
Servicer Response:
57743021 Configuration error on port 1
FRU List:
Servicer Response:
Too many devices have been configured on port 1. FCPORT
FRU List:
FCIOA
SVCDOCS
57743100 Interface error on port 0 FCDEV

Servicer Response:
FRU List: OPT_CLN
FCINTF 57743140 Port 0 is now operational

Servicer Response:
ANYFC This reference code and the 3120 reference code that
FCIOA
FRU List:
OPT_CLN 57743141 Port 1 is now operational

Servicer Response:
57743101 Interface error on port 1 This reference code and the 3121 reference code that
Servicer Response:
FRU List:
FRU List:
FCINTF
57743400 Device error
Servicer Response:
ANYFC
FRU List:
FCIOA FCDEV
OPT_CLN FCINTF
57743120 A port failure was detected on port 0

ANYFC
Servicer Response:
FRU List:
FCIOA
FCPORT
OPT_CLN
FCIOA

577434FF • 57FC3100
577434FF Format in progress 57748301 Not valid condition in Licensed Internal

Code
Servicer Response:
The device indicated that a format is in progress. When Servicer Response:
the format is complete, the device should be usable. No
FRU List:
action is required. This reference code is logged for
information only.
PTFSRCH
FRU List:
FCIOA
on port 0
Servicer Response: OPT_CLN
information only.
57748302 Missing Licensed Internal Code
FRU List:
Servicer Response:
57748131 Recovered Fibre Channel interface error adapter is loaded.
on port 1
FRU List:
Servicer Response:
No action required. This reference code is logged for SVCDOCS
information only.
FRU List:
FCIOA
57748150 A permanent I/O adapter failure

occurred OPT_CLN
Servicer Response:
57FC3020 Configuration error on port 0
FRU List:
Servicer Response:
FCIOA Too many devices have been configured on port 0.
FRU List:
ANYBRDG
SVCDOCS
OPT_CLN 57FC3021 Configuration error on port 1

Servicer Response:
57748300 IOA hardware error or PCI bus error Too many devices have been configured on port 1.
Servicer Response:
FRU List:
FRU List:
SVCDOCS
FCIOA
57FC3100 Interface error on port 0
Servicer Response:
ANYBRDG
FRU List:
PTFSRCH FCINTF
OPT_CLN ANYFC
FCIOA

57FC3101 • 57FC8131
FRU List:
OPT_CLN
57FC3141 Port 1 is now operational
Servicer Response:
57FC3101 Interface error on port 1
Servicer Response: occurred before it require no service action, since the
FRU List:
FRU List:
FCINTF
57FC3400 Device error
FRU List:
FCIOA
FCDEV
OPT_CLN
FCINTF
57FC3120 A port failure was detected on port 0

ANYFC
Servicer Response:
FRU List:
FCIOA
FCPORT
OPT_CLN
FCIOA
57FC34FF Format in progress
The device indicated that a format is in progress. When
the format is complete, the device should be usable. No
OPT_CLN action is required. This reference code is logged for
information only.
57FC3121 A port failure was detected on port 1 FRU List:
Servicer Response:
57FC8130 Recovered Fibre Channel interface error
FRU List:
on port 0
FCPORT Servicer Response:
information only.
FCIOA
FRU List:
FCDEV 57FC8131 Recovered Fibre Channel interface error

on port 1
Servicer Response:
OPT_CLN
information only.
57FC3140 Port 0 is now operational
FRU List:
Servicer Response:

57FC8150 • 571A3021
57FC8150 A permanent I/O adapter failure 57FC8301 Not valid condition in Licensed Internal
occurred Code
FRU List: FRU List:
FCIOA PTFSRCH
ANYBRDG FCIOA
OPT_CLN OPT_CLN
57FC8300 IOA hardware error or PCI bus error 57FC8302 Missing Licensed Internal Code
FRU List:
adapter is loaded.
FCIOA FRU List:
SVCDOCS
ANYBRDG
FCIOA
PTFSRCH
OPT_CLN
OPT_CLN
(571A, 571B, 571E, 571F, 573D, 573E, 57FF) Reference codes

571A, 571B, 571E, 571F, 573D, 573E, 57FF Reference codes.
characters of word 1. Find the reference code in the following list.
571A3000 A permanent failure occurred
FRU List: IOPIP17 .
FI01101
FRU List:
USER
ANYBRDG
FI01107
571A3006 System bus error
STORIOA
FRU List:
FI01101
571A3021 SCSI bus configuration error
ANYBRDG
Servicer Response:
PTFSRCH
IOPIP17 .
FRU List:
FI01107

571A3022 • 571A3122
STORIOA
571A3102 Interface error Error occurred on SCSI
bus 2.
Servicer Response:
FRU List:
FI01107
IOPIP17 .
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
571A3023 SCSI bus configuration error bus 3.
FRU List:
IOPIP17 .
FI01107
FRU List:
USER STORIOA
FI01107 FI01140
STORIOA BACKPLN
571A3100 Interface error Error occurred on SCSI 571A3120 Bus is not operational
bus 0.
Servicer Response:
Servicer Response: Adding a device to SCSI bus 0 of the I/O Adapter
Error occurred on SCSI bus 0. Perform IOPIP13 . caused the bus to become not operational. Remove the
device.
FRU List:
FI01107 FRU List:
SVCDOCS
STORIOA
571A3121 Bus is not operational
FI01140
Servicer Response:
BACKPLN Adding a device to SCSI bus 1 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
bus 1. FRU List:
SVCDOCS
Servicer Response:
571A3122 Bus is not operational
FRU List:
Adding a device to SCSI bus 2 of the I/O Adapter
STORIOA caused the bus to become not operational. Remove the
device.
FI01140 FRU List:
SVCDOCS
BACKPLN

571A3123 • 571A8008
571A3123 Bus is not operational 571A3200 A tape/CD or disk device reported a

failure
Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter FRU List:
caused the bus to become not operational. Remove the FI01105
device.
STORIOA
FRU List:
SVCDOCS
MEDIA
571A3140 Bus is operational

571A3202 Storage subsystem configuration error
Servicer Response:
This reference code and the 3120 reference code that Servicer Response:
occurred before it require no service action because The device is not supported in the current
SCSI bus 0 is now operational. configuration. An I/O processor might be required.
FRU List:
571A3141 Bus is operational SVCDOCS
Servicer Response:
This reference code and the 3121 reference code that 571A3400 Device error
occurred before it require no service action because Servicer Response:
SCSI bus 1 is now operational. NOTE: If external devices are attached check EXTSCSI
and DEVTERM first.
571A3142 Bus is operational FRU List:
occurred before it require no service action because STORIOA
SCSI bus 2 is now operational.
FI01106
571A3143 Bus is operational FI01140

Servicer Response:
This reference code and the 3123 reference code that 571A3401 Device backplane problem
occurred before it require no service action because
SCSI bus 3 is now operational. FRU List:
DEVBPLN

571A3501 Licensed Internal Code error
Servicer Response:
Internal and external SCSI cables are connected to SCSI Servicer Response:
bus 0 at the same time. Correct the SCSI bus 0 The device type is either unsupported or the code has
configuration. not been loaded to support it.
FRU List: FRU List:
SVCDOCS FI01105
PTFSRCH
Servicer Response:
required
configuration.
571A8008 A permanent cache battery pack failure
FRU List:
occurred
SVCDOCS
Servicer Response:


571A8009 • 571A8157

571A8141 IOA detected recoverable device error
attachment of OEM Storage that emulates a Load Servicer Response:
Source drive. If this is the case, this error will be posted No action is required. This reference code is logged for
each time the IOA is IPLed and it can be ignored. information only.
FRU List:
CACHBAT 571A8145 A recoverable error occurred
FRU List:
STORIOA
STORIOA
571A8009 Impending cache battery pack failure

571A8146 Disk device detected recoverable error
FRU List:
FRU List:
CACHBAT
FI01105

FRU List:
Servicer Response:
PTFSRCH
STORIOA
571A8130 IOA detected recoverable device bus Storage IOA may have been altered and/or the Storage
error IOA Cache may have been disabled to allow
FRU List:
STORIOA
571A8131 IOA detected recoverable device bus
error
ANYBRDG
Servicer Response:
FRU List:
PTFSRCH
error
STORIOA
Servicer Response:
FRU List:
PTFSRCH
error
STORIOA
Servicer Response:
This reference code is logged for information only. 571A8156 A permanent failure occurred
FRU List:
571A8140 IOA detected recoverable device bus PTFSRCH
error
STORIOA
Servicer Response:
information only. 571A8157 I/O adapter card error
Servicer Response:
the Failing Item indicates an I/O adapter, then replace

571A8300 • 571A9020
the I/O adapter. If the Failing Item indicates

571A9001 Device configuration error.
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the Servicer Response:
I/O processor that the I/O adapter is attached to: Perform IOPIP33 .
1. If the I/O processor is not operable and disk units FRU List:
are attached, use Hardware Service Manager to SVCDOCS
571A9002 Device error.
2. If disk units are not attached, perform the ″VRYCFG
RESET(*YES)″ command to reset the IOP and Vary Servicer Response:
On attached resources. Perform IOPIP16 .
FRU List: FRU List:
SVCDOCS FI01105
571A8300 IOA hardware error or PCI bus error STORIOA
FRU List: FI01140

STORIOA
BACKPLN
ANYBRDG
FI01106
PTFSRCH
571A9008 I/O card does not support functions

571A8301 Not valid condition in Licensed Internal expected by devices.
Code
Servicer Response:
PTFSRCH
FRU List:
STORIOA SVCDOCS
571A8302 Missing Licensed Internal Code 571A9009 Call your next level of support for
assistance.
Servicer Response:
Ensure that the code necessary to support this I/O FRU List:
adapter is loaded. SVCDOCS
FRU List:
SVCDOCS 571A9010 Cache data associated with attached
STORIOA FRU List:
Perform IOPIP31.
SVCDOCS
FRU List:
PTFSRCH
571A9011 Cache data belongs to devices other
than those attached.
required. Servicer Response:
Perform IOPIP32 .
571A9000 Device error. FRU List:

SVCDOCS
FRU List:
FI01105
571A9020 Array not functional due to present
STORIOA
Servicer Response:
Perform IOPIP20 .

571A9021 • 571A9032
FRU List: SVCDOCS

SVCDOCS
571A9028 Incorrect hardware configuration change
571A9021 Array not functional due to present has been detected.
Servicer Response:
Servicer Response: Reduce the number of arrays on this I/O adapter.
Perform IOPIP20 . Either move all the devices in an array to another I/O
adapter that supports arrays, or stop an array on this
FRU List:
I/O adapter.
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
has been detected.
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
FRU List:
SVCDOCS
571A902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
571A9024 Array not functional due to present the same time as this reference code as the starting
Servicer Response:
Perform IOPIP22 . 571A9030 Array no longer protected due to
FRU List:
571A9025 Disk unit is not supported at its service guide.
physical location.
FRU List:
Perform IOPIP21 .
FRU List: SVCDOCS
SVCDOCS
571A9031 Array protection temporarily suspended
Servicer Response:
Servicer Response: restarted.
Perform IOPIP22 .
FRU List: 571A9032 A disk unit in a RAID array is missing
SVCDOCS or failed
Servicer Response:
571A9027 Array not functional due to present The array is still protected, but the disk unit should be
hardware configuration. replaced. Perform IOPIP21 .

FRU List:

571A9040 • 571A9082
SVCDOCS removable media. Look for Product Activity Log entries

for other reference codes and take action on them.
571A9040 Array protection temporarily suspended FRU List:
SVCDOCS
Servicer Response:
restarted. 571A9054 IOA resources not available due to
previous problems
571A9041 Background array parity check detected Servicer Response:
and corrected errors. Power off the system and remove all new or
Servicer Response:
FRU List: Log entries for other reference codes and take action on
PTFSRCH them.
FRU List:
571A9042 An array parity error has been detected SVCDOCS
and corrected
Servicer Response: 571A9071 Link from IOA to auxiliary cache IOA
Call your next level of support to report the problem. went operational
NEXTLVL No service action required.
571A9050 Required cache data cannot be located 571A9072 Link from IOA to auxiliary cache IOA
for a disk unit. went non-operational
FRU List:
SVCDOCS 571A9073 Incompatible or non-operational
571A9051 Cache data exists for a missing or failed Servicer Response:
device Perform isolation procedure IOPIP40 . To review
Servicer Response: service guide.
code may appear in the product activity log. If so, FRU List:
perform the action indicated for the 9054 reference SVCDOCS
code.Otherwise, perform IOPIP27 .
FRU List: 571A9081 Device error
SVCDOCS
FRU List:
FI01105
571A9052 Cache data exists for device that has
been modified. STORIOA
Servicer Response:
Contact your next level of support. 571A9082 Device error
FRU List:
571A9053 IOA resources not available due to FI01105
previous problems
STORIOA
Servicer Response:
Take action on other reference codes which have
surfaced.If you cannot get to SST or DST, and cannot FI01140

571A9090 • 571B3022
BACKPLN
571AFF6D Recoverable system bus error
FI01106 FRU List:
STORIOA
571A9090 Disk unit has been modified after the
ANYBRDG
last known status.
FI01101
FRU List:
SVCDOCS
ANYBRDG

has been detected. 571B3006 System bus error

Re-IPL the system. If any reference codes are surfaced FI01101
problem. If you cannot resolve the problem, contact ANYBRDG
PTFSRCH
FRU List:
SVCDOCS
571B3020 SCSI bus configuration error
571A9092 Disk unit requires initialization before Servicer Response:

use. Error occurred on SCSI bus 0. To correct or isolate a
Servicer Response: IOPIP17 .
Perform IOPIP26 .
FRU List:
FRU List: USER
SVCDOCS
FI01107
required STORIOA
571AC000 System log entry only, no service action 571B3021 SCSI bus configuration error
required
Servicer Response:
Servicer Response: Error occurred on SCSI bus 1. To correct or isolate a
No action is required. This reference code is logged for possible user error or configuration error, perform
information only. IOPIP17 .
FRU List:
571AC402 Licensed Internal Code error USER
Servicer Response:
FI01107
Ask your next level of support for assistance.
FRU List: STORIOA
PTFSRCH
571AFF3D I/O adapter detected a recoverable error
Servicer Response:
STORIOA possible user error or configuration error, perform
IOPIP17 .
ANYBRDG
FRU List:

571B3023 • 571B3123
USER FI01140
FI01107 BACKPLN
STORIOA
571B3103 Interface error Error occurred on SCSI
bus 3.
Servicer Response:
FRU List:
FI01107
IOPIP17 .
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
571B3120 Bus is not operational
571B3100 Interface error Error occurred on SCSI
Servicer Response:
bus 0.
Servicer Response: caused the bus to become not operational. Remove the
Error occurred on SCSI bus 0. Perform IOPIP13 . device.
FRU List: FRU List:
FI01107 SVCDOCS
STORIOA

BACKPLN caused the bus to become not operational. Remove the
device.
571B3101 Interface error Error occurred on SCSI FRU List:

bus 1. SVCDOCS
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 . 571B3122 Bus is not operational

FI01107 Adding a device to SCSI bus 2 of the I/O Adapter
STORIOA device.
FRU List:
FI01140 SVCDOCS
BACKPLN
571B3102 Interface error Error occurred on SCSI Servicer Response:

bus 2. Adding a device to SCSI bus 3 of the I/O Adapter
Servicer Response: device.
FRU List:
FRU List: SVCDOCS
FI01107
STORIOA

571B3140 • 571B8008
571B3140 Bus is operational 571B3202 Storage subsystem configuration error

This reference code and the 3120 reference code that The device is not supported in the current
occurred before it require no service action because configuration. An I/O processor might be required.
FRU List:
SVCDOCS
571B3141 Bus is operational
Servicer Response: 571B3400 Device error
Servicer Response:
NOTE: If external devices are attached check EXTSCSI
and DEVTERM first.
FRU List:
571B3142 Bus is operational
FI02112
Servicer Response:
This reference code and the 3122 reference code that STORIOA
SCSI bus 2 is now operational. FI01106
571B3143 Bus is operational FI01140
Servicer Response:
This reference code and the 3123 reference code that 571B3401 Device backplane problem
occurred before it require no service action because FRU List:
SCSI bus 3 is now operational. DEVBPLN
571B3150 SCSI bus configuration error 571B3501 Licensed Internal Code error
Internal and external SCSI cables are connected to SCSI The device type is either unsupported or the code has
bus 0 at the same time. Correct the SCSI bus 0 not been loaded to support it.
configuration.
FRU List:
FRU List: FI01105
SVCDOCS
PTFSRCH
Servicer Response: 571B3601 System log entry only, no service action
Internal and external SCSI cables are connected to SCSI required
configuration. 571B8008 A permanent cache battery pack failure
FRU List: occurred
571B3200 A tape/CD or disk device reported a Note: Under a certain configuration, this SRC may not
failure represent an error that requires a service action.
FI01105 IOA Cache may have been disabled to allow
STORIOA Source drive. If this is the case, this error will be posted
MEDIA
FRU List:
CACHBAT
STORIOA

571B8009 • 571B8157
571B8009 Impending cache battery pack failure 571B8146 Disk device detected recoverable error
FRU List: FRU List:
CACHBAT FI01105
571B8100 Licensed Internal Code error 571B8150 A permanent failure occurred.

PTFSRCH
STORIOA represent an error that requires a service action.
error
FRU List:
STORIOA
error ANYBRDG
Servicer Response:
An error occurred on SCSI bus 1. No action is required. 571B8151 Licensed Internal Code error
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
An error occurred on SCSI bus 2. No action is required. 571B8155 A permanent failure occurred
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
An error occurred on SCSI bus 3. No action is required. 571B8156 A permanent failure occurred
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
No action is required. This reference code is logged for 571B8157 I/O adapter card error
information only.
Servicer Response:
571B8141 IOA detected recoverable device error the Failing Item indicates an I/O adapter, then replace
Servicer Response: the I/O adapter. If the Failing Item indicates
No action is required. This reference code is logged for SVCDOCS, then do NOT replace the I/O adapter. This
information only. is a recoverable error. Perform the following for the
I/O processor that the I/O adapter is attached to:
1. If the I/O processor is not operable and disk units
571B8145 A recoverable error occurred
STORIOA may then need to be Varied On.
RESET(*YES)″ command to reset the IOP and Vary

571B8300 • 571B9021
FRU List: STORIOA

SVCDOCS
FI01140
571B8300 IOA hardware error or PCI bus error
BACKPLN
FRU List:
STORIOA FI01106
ANYBRDG
expected by devices
PTFSRCH
Servicer Response:
Perform IOPIP25 .
571B8301 Not valid condition in Licensed Internal
Code FRU List:
SVCDOCS
FRU List:
PTFSRCH
571B9009 Call your next level of support for
STORIOA assistance
FRU List:
571B8302 Missing Licensed Internal Code SVCDOCS
Servicer Response:
Ensure that the code necessary to support this I/O 571B9010 Cache data associated with attached
adapter is loaded. devices cannot be found.
FRU List: FRU List:
SVCDOCS Perform IOPIP31.
STORIOA SVCDOCS
571B8400 Licensed Internal Code error 571B9011 Cache data belongs to devices other
than those attached
FRU List:
Perform IOPIP32 .
571B8404 System log entry only, no service action FRU List:
required SVCDOCS
571B9000 Device error 571B9020 Array not functional due to present

FRU List:
Perform IOPIP20 .
STORIOA
FRU List:
SVCDOCS
571B9001 Device configuration error
Servicer Response: 571B9021 Array not functional due to present
FRU List:
571B9002 Device error SVCDOCS
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105

571B9022 • 571B9040
SVCDOCS
Servicer Response:
has been detected.
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Servicer Response:
entry
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
571B9024 Array not functional due to present the same time as this reference code as the starting
Servicer Response:
Perform IOPIP22 . 571B9030 Array no longer protected due to
FRU List:
service guide.
physical location.
FRU List:
Servicer Response:
FI02112
Perform IOPIP21 .
FRU List: SVCDOCS
SVCDOCS
Servicer Response:
Perform IOPIP22 .
FRU List: 571B9032 A disk unit in a RAID array is missing
SVCDOCS or failed
Servicer Response:
571B9027 Array not functional due to present The array is still protected, but the disk unit should be
FRU List:
SVCDOCS
SVCDOCS

Servicer Response:
restarted.
Reduce the number of arrays on this I/O adapter.
Either move all the devices in an array to another I/O
I/O adapter.
FRU List:

571B9041 • 571B9082
571B9041 Background array parity check detected 571B9054 IOA resources not available due to
and corrected errors. previous problems
Call your next level of support to report the problem. Power off the system and remove all new or
FRU List:
PTFSRCH
Log entries for other reference codes and take action on
571B9042 An array parity error has been detected them.
and corrected
FRU List:
FRU List: 571B9071 Link from IOA to auxiliary cache IOA
NEXTLVL went operational
Servicer Response:
571B9050 Required cache data cannot be located No service action required.
for a disk unit.
Servicer Response: 571B9072 Link from IOA to auxiliary cache IOA
Perform IOPIP30 . went non-operational
SVCDOCS No service action required.
571B9051 Cache data exists for a missing or failed 571B9073 Incompatible or non-operational
device auxiliary cache IOA attached.
If all configured units are missing, a 9054 reference Perform isolation procedure IOPIP40 . To review
code may appear in the product activity log. If so, isolation procedure IOPIP40 , go to your host server’s
perform the action indicated for the 9054 reference service guide.
FRU List:
FRU List: SVCDOCS
SVCDOCS
571B9052 Cache data exists for device that has
FRU List:
been modified.
FI01105
Servicer Response:
Contact your next level of support. STORIOA
FRU List:
SVCDOCS 571B9082 Device error
Servicer Response:
571B9053 IOA resources not available due to Perform IOPIP16 .
previous problems
FRU List:
surfaced.If you cannot get to SST or DST, and cannot STORIOA
removable media. Look for Product Activity Log entries FI01140
FRU List: BACKPLN
SVCDOCS
FI01106

571B9090 • 571E3022
571B9090 Disk unit has been modified after the 571BFF6D Recoverable system bus error
last known status.
FRU List:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the ANYBRDG
your next level of support. PTFSRCH
FRU List:
SVCDOCS 571E3000 A permanent failure occurred
FRU List:
571B9091 Incorrect hardware configuration change FI01101
has been detected.
Servicer Response: ANYBRDG
use the new reference code as the entry point to the 571E3006 System bus error
FI01101
FRU List:
SVCDOCS ANYBRDG
571B9092 Disk unit requires initialization before PTFSRCH

use.
Servicer Response: 571E3020 SCSI bus configuration error
Perform IOPIP26 .
Servicer Response:
IOPIP17 .
571B9902 System log entry only, no service action FRU List:
required USER
FI01107
571BC000 System log entry only, no service action
required
STORIOA
Servicer Response:
571E3021 SCSI bus configuration error
information only.
Servicer Response:
571BC402 Licensed Internal Code error
FRU List:
FRU List: USER
PTFSRCH
FI01107
STORIOA
FRU List:
STORIOA
IOPIP17 .
FRU List:

571E3023 • 571E3123
USER FI01140
FI01107 BACKPLN
STORIOA
571E3103 Interface error Error occurred on SCSI
bus 3.
Servicer Response:
FRU List:
FI01107
IOPIP17 .
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
571E3120 Bus is not operational
Servicer Response:
bus 0.
FRU List: FRU List:
FI01107 SVCDOCS
STORIOA

device.
571E3101 Interface error Error occurred on SCSI FRU List:

bus 1. SVCDOCS
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 . 571E3122 Bus is not operational

STORIOA device.
FRU List:
FI01140 SVCDOCS
BACKPLN
571E3102 Interface error Error occurred on SCSI Servicer Response:

FRU List:
FRU List: SVCDOCS
FI01107
STORIOA

571E3140 • 571E8008
571E3140 Bus is operational 571E3202 Storage subsystem configuration error

FRU List:
SVCDOCS
571E3141 Bus is operational
Servicer Response: 571E3400 Device error
Servicer Response:
and DEVTERM first.
FRU List:
FI02112
Servicer Response:
571E3143 Bus is operational FI01140
Servicer Response:
This reference code and the 3123 reference code that 571E3401 Device backplane problem
571E3150 SCSI bus configuration error 571E3501 Licensed Internal Code error
configuration.
FRU List:
FRU List: FI01105
SVCDOCS
PTFSRCH
Servicer Response: 571E3601 System log entry only, no service action
configuration. 571E8008 A permanent cache battery pack failure
FRU List: occurred
571E3200 A tape/CD or disk device reported a Note: Under a certain configuration, this SRC may not
MEDIA
FRU List:
CACHBAT
STORIOA

571E8009 • 571E8157
571E8009 Impending cache battery pack failure 571E8146 Disk device detected recoverable error
FRU List: FRU List:
CACHBAT FI01105
571E8100 Licensed Internal Code error 571E8150 A permanent failure occurred

PTFSRCH
571E8130 IOA detected recoverable device bus
error
FRU List:
STORIOA
error ANYBRDG
Servicer Response:
An error occurred on SCSI bus 1. No action is required. 571E8151 Licensed Internal Code error
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
An error occurred on SCSI bus 2. No action is required. 571E8155 A permanent failure occurred
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
No action is required. This reference code is logged for 571E8157 I/O adapter card error
information only.
Servicer Response:
571E8141 IOA detected recoverable device error the Failing Item indicates an I/O adapter, then replace
571E8145 A recoverable error occurred

571E8300 • 571E9021
FRU List: STORIOA

SVCDOCS
FI01140
571E8300 IOA hardware error or PCI bus error
BACKPLN
FRU List:
STORIOA FI01106
ANYBRDG
571E9008 I/O card does not support functions
expected by devices
PTFSRCH
Servicer Response:
Perform IOPIP25 .
571E8301 Not valid condition in Licensed Internal
Code FRU List:
SVCDOCS
FRU List:
PTFSRCH
571E9009 Call your next level of support for
STORIOA assistance
FRU List:
571E8302 Missing Licensed Internal Code SVCDOCS
Servicer Response:
Ensure that the code necessary to support this I/O 571E9010 Cache data associated with attached
FRU List: FRU List:
STORIOA SVCDOCS
571E8400 Licensed Internal Code error 571E9011 Cache data belongs to devices other
than those attached
FRU List:
Perform IOPIP32 .
571E8404 System log entry only, no service action FRU List:
required SVCDOCS
571E9000 Device error 571E9020 Array not functional due to present

FRU List:
Perform IOPIP20 .
STORIOA
FRU List:
SVCDOCS
571E9001 Device configuration error
Servicer Response: 571E9021 Array not functional due to present
FRU List:
571E9002 Device error SVCDOCS
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105

571E9022 • 571E9040
SVCDOCS
571E9022 Array not functional due to present
Servicer Response:
has been detected.
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
FRU List:
SVCDOCS
571E902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
571E9024 Array not functional due to present the same time as this reference code as the starting
Servicer Response:
Perform IOPIP22 . 571E9030 Array no longer protected due to
FRU List:
571E9025 Disk unit is not supported at its
service guide.
physical location.
FRU List:
Servicer Response:
FI02112
Perform IOPIP21 .
FRU List: SVCDOCS
SVCDOCS
571E9031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP22 .
FRU List: 571E9032 A disk unit in a RAID array is missing
SVCDOCS or failed
Servicer Response:
571E9027 Array not functional due to present The array is still protected, but the disk unit should be
FRU List:
SVCDOCS
SVCDOCS

Servicer Response:
restarted.
I/O adapter.
FRU List:

571E9041 • 571E9082
571E9041 Background array parity check detected 571E9054 IOA resources not available due to
FRU List:
PTFSRCH
571E9042 An array parity error has been detected them.
and corrected
FRU List:
FRU List: 571E9071 Link from IOA to auxiliary cache IOA
Servicer Response:
571E9050 Required cache data cannot be located No service action required.
for a disk unit.
Servicer Response: 571E9072 Link from IOA to auxiliary cache IOA
571E9051 Cache data exists for a missing or failed 571E9073 Incompatible or non-operational
FRU List:
FRU List: SVCDOCS
SVCDOCS
571E9081 Device error
571E9052 Cache data exists for device that has
FRU List:
been modified.
FI01105
Servicer Response:
FRU List:
SVCDOCS 571E9082 Device error
Servicer Response:
571E9053 IOA resources not available due to Perform IOPIP16 .
previous problems
FRU List:
FRU List: BACKPLN
SVCDOCS
FI01106

571E9090 • 571F3022
571E9090 Disk unit has been modified after the 571EFF6D Recoverable system bus error
last known status.
FRU List:
FRU List:
SVCDOCS 571F3000 A permanent failure occurred
FRU List:
571E9091 Incorrect hardware configuration change FI01101
has been detected.
use the new reference code as the entry point to the 571F3006 System bus error
FI01101
FRU List:
SVCDOCS ANYBRDG
571E9092 Disk unit requires initialization before PTFSRCH

use.
Servicer Response: 571F3020 SCSI bus configuration error
Perform IOPIP26 .
Servicer Response:
IOPIP17 .
required USER
FI01107
571EC000 System log entry only, no service action
required
STORIOA
Servicer Response:
571F3021 SCSI bus configuration error
information only.
Servicer Response:
571EC402 Licensed Internal Code error
FRU List:
FRU List: USER
PTFSRCH
FI01107
571EFF3D I/O adapter detected a recoverable error
STORIOA
FRU List:
STORIOA
IOPIP17 .
FRU List:

571F3023 • 571F3123
USER FI01140
FI01107 BACKPLN
STORIOA
571F3103 Interface error Error occurred on SCSI
bus 3.
Servicer Response:
FRU List:
FI01107
IOPIP17 .
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
571F3120 Bus is not operational
571F3100 Interface error Error occurred on SCSI
Servicer Response:
bus 0.
FRU List: FRU List:
FI01107 SVCDOCS
STORIOA

device.
571F3101 Interface error Error occurred on SCSI FRU List:

bus 1. SVCDOCS
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 . 571F3122 Bus is not operational

STORIOA device.
FRU List:
FI01140 SVCDOCS
BACKPLN
571F3102 Interface error Error occurred on SCSI Servicer Response:

FRU List:
FRU List: SVCDOCS
FI01107
STORIOA

571F3140 • 571F8008
571F3140 Bus is operational 571F3202 Storage subsystem configuration error

FRU List:
SVCDOCS
571F3141 Bus is operational
Servicer Response: 571F3400 Device error
Servicer Response:
and DEVTERM first.
FRU List:
571F3142 Bus is operational
FI02112
Servicer Response:
571F3143 Bus is operational FI01140
Servicer Response:
This reference code and the 3123 reference code that 571F3401 Device backplane problem
571F3150 SCSI bus configuration error 571F3501 Licensed Internal Code error
configuration.
FRU List:
FRU List: FI01105
SVCDOCS
PTFSRCH
Servicer Response: 571F3601 System log entry only, no service action
configuration. 571F8008 A permanent cache battery pack failure
FRU List: occurred
571F3200 A tape/CD or disk device reported a Note: Under a certain configuration, this SRC may not
MEDIA
FRU List:
CACHBAT
STORIOA

571F8009 • 571F8157
571F8009 Impending cache battery pack failure 571F8146 Disk device detected recoverable error
FRU List: FRU List:
CACHBAT FI01105
571F8100 Licensed Internal Code error 571F8150 A permanent failure occurred

PTFSRCH
571F8130 IOA detected recoverable device bus
error
FRU List:
STORIOA
error ANYBRDG
Servicer Response:
An error occurred on SCSI bus 1. No action is required. 571F8151 Licensed Internal Code error
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
An error occurred on SCSI bus 2. No action is required. 571F8155 A permanent failure occurred
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
An error occurred on SCSI bus 3. No action is required. 571F8156 A permanent failure occurred
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
No action is required. This reference code is logged for 571F8157 I/O adapter card error
information only.
Servicer Response:
571F8141 IOA detected recoverable device error the Failing Item indicates an I/O adapter, then replace
571F8145 A recoverable error occurred

571F8300 • 571F9021
FRU List: STORIOA

SVCDOCS
FI01140
571F8300 IOA hardware error or PCI bus error
BACKPLN
FRU List:
STORIOA FI01106
ANYBRDG
571F9008 I/O card does not support functions
expected by devices
PTFSRCH
Servicer Response:
Perform IOPIP25 .
571F8301 Not valid condition in Licensed Internal
Code FRU List:
SVCDOCS
FRU List:
PTFSRCH
571F9009 Call your next level of support for
STORIOA assistance
FRU List:
571F8302 Missing Licensed Internal Code SVCDOCS
Servicer Response:
Ensure that the code necessary to support this I/O 571F9010 Cache data associated with attached
FRU List: FRU List:
STORIOA SVCDOCS
571F8400 Licensed Internal Code error 571F9011 Cache data belongs to devices other
than those attached
FRU List:
Perform IOPIP32 .
571F8404 System log entry only, no service action FRU List:
required SVCDOCS
571F9000 Device error 571F9020 Array not functional due to present

FRU List:
Perform IOPIP20 .
STORIOA
FRU List:
SVCDOCS
571F9001 Device configuration error
Servicer Response: 571F9021 Array not functional due to present
FRU List:
571F9002 Device error SVCDOCS
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105

571F9022 • 571F9040
SVCDOCS
571F9022 Array not functional due to present
571F9029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
FRU List:
SVCDOCS
571F902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
571F9024 Array not functional due to present the same time as this reference code as the starting
Servicer Response:
Perform IOPIP22 . 571F9030 Array no longer protected due to
FRU List:
571F9025 Disk unit is not supported at its
service guide.
physical location.
FRU List:
Servicer Response:
FI02112
Perform IOPIP21 .
FRU List: SVCDOCS
SVCDOCS
571F9031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP22 .
FRU List: 571F9032 A disk unit in a RAID array is missing
SVCDOCS or failed
Servicer Response:
571F9027 Array not functional due to present The array is still protected, but the disk unit should be
FRU List:
SVCDOCS
SVCDOCS
571F9040 Array protection temporarily suspended

571F9028 Incorrect hardware configuration change
Servicer Response:
restarted.
I/O adapter.
FRU List:

571F9041 • 571F9082
571F9041 Background array parity check detected 571F9054 IOA resources not available due to
FRU List:
PTFSRCH
571F9042 An array parity error has been detected them.
and corrected
FRU List:
FRU List: 571F9071 Link from IOA to auxiliary cache IOA
Servicer Response:
571F9050 Required cache data cannot be located No service action required.
for a disk unit.
Servicer Response: 571F9072 Link from IOA to auxiliary cache IOA
571F9051 Cache data exists for a missing or failed 571F9073 Incompatible or non-operational
FRU List:
FRU List: SVCDOCS
SVCDOCS
571F9081 Device error
571F9052 Cache data exists for device that has
FRU List:
been modified.
FI01105
Servicer Response:
FRU List:
SVCDOCS 571F9082 Device error
Servicer Response:
571F9053 IOA resources not available due to Perform IOPIP16 .
previous problems
FRU List:
FRU List: BACKPLN
SVCDOCS
FI01106

571F9090 • 573D3022
571F9090 Disk unit has been modified after the 571FFF6D Recoverable system bus error
last known status.
FRU List:
FRU List:
SVCDOCS 573D3000 A permanent failure occurred
FRU List:
571F9091 Incorrect hardware configuration change FI01101
has been detected.
use the new reference code as the entry point to the 573D3006 System bus error
FI01101
FRU List:
SVCDOCS ANYBRDG
571F9092 Disk unit requires initialization before PTFSRCH

use.
Servicer Response: 573D3020 SCSI bus configuration error
Perform IOPIP26 .
Servicer Response:
IOPIP17 .
571F9902 System log entry only, no service action FRU List:
required USER
FI01107
571FC000 System log entry only, no service action
required
STORIOA
Servicer Response:
573D3021 SCSI bus configuration error
information only.
Servicer Response:
571FC402 Licensed Internal Code error
FRU List:
FRU List: USER
PTFSRCH
FI01107
571FFF3D I/O adapter detected a recoverable error
STORIOA
FRU List:
STORIOA
IOPIP17 .
FRU List:

573D3023 • 573D3123
USER FI01140
FI01107 BACKPLN
STORIOA
573D3103 Interface error Error occurred on SCSI
bus 3.
Servicer Response:
FRU List:
FI01107
IOPIP17 .
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
573D3120 Bus is not operational
573D3100 Interface error Error occurred on SCSI
Servicer Response:
bus 0.
FRU List: FRU List:
FI01107 SVCDOCS
STORIOA

device.
573D3101 Interface error Error occurred on SCSI FRU List:

bus 1. SVCDOCS
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 . 573D3122 Bus is not operational

STORIOA device.
FRU List:
FI01140 SVCDOCS
BACKPLN
573D3102 Interface error Error occurred on SCSI Servicer Response:

FRU List:
FRU List: SVCDOCS
FI01107
STORIOA

573D3140 • 573D8008
573D3140 Bus is operational 573D3202 Storage subsystem configuration error

FRU List:
SVCDOCS
573D3141 Bus is operational
Servicer Response: 573D3400 Device error
Servicer Response:
and DEVTERM first.
FRU List:
573D3142 Bus is operational
FI02112
Servicer Response:
573D3143 Bus is operational FI01140
Servicer Response:
This reference code and the 3123 reference code that 573D3401 Device backplane problem
573D3150 SCSI bus configuration error 573D3501 Licensed Internal Code error
configuration.
FRU List:
FRU List: FI01105
SVCDOCS
PTFSRCH
Servicer Response: 573D3601 System log entry only, no service action
configuration. 573D8008 A permanent cache battery pack failure
FRU List: occurred
573D3200 A tape/CD or disk device reported a Note: Under a certain configuration, this SRC may not
MEDIA
FRU List:
CACHBAT
STORIOA

573D8009 • 573D8157
573D8009 Impending cache battery pack failure 573D8146 Disk device detected recoverable error
FRU List: FRU List:
CACHBAT FI01105
573D8100 Licensed Internal Code error 573D8150 A permanent failure occurred

PTFSRCH
573D8130 IOA detected recoverable device bus
error
FRU List:
STORIOA
error ANYBRDG
Servicer Response:
An error occurred on SCSI bus 1. No action is required. 573D8151 Licensed Internal Code error
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
An error occurred on SCSI bus 2. No action is required. 573D8155 A permanent failure occurred
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
An error occurred on SCSI bus 3. No action is required. 573D8156 A permanent failure occurred
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
No action is required. This reference code is logged for 573D8157 I/O adapter card error
information only.
Servicer Response:
573D8141 IOA detected recoverable device error the Failing Item indicates an I/O adapter, then replace
573D8145 A recoverable error occurred

573D8300 • 573D9021
FRU List: STORIOA

SVCDOCS
FI01140
573D8300 IOA hardware error or PCI bus error
BACKPLN
FRU List:
STORIOA FI01106
ANYBRDG
573D9008 I/O card does not support functions
expected by devices
PTFSRCH
Servicer Response:
Perform IOPIP25 .
573D8301 Not valid condition in Licensed Internal
Code FRU List:
SVCDOCS
FRU List:
PTFSRCH
573D9009 Call your next level of support for
STORIOA assistance
FRU List:
573D8302 Missing Licensed Internal Code SVCDOCS
Servicer Response:
Ensure that the code necessary to support this I/O 573D9010 Cache data associated with attached
FRU List: FRU List:
STORIOA SVCDOCS
573D8400 Licensed Internal Code error 573D9011 Cache data belongs to devices other
than those attached
FRU List:
Perform IOPIP32 .
573D8404 System log entry only, no service action FRU List:
required SVCDOCS
573D9000 Device error 573D9020 Array not functional due to present

FRU List:
Perform IOPIP20 .
STORIOA
FRU List:
SVCDOCS
573D9001 Device configuration error
Servicer Response: 573D9021 Array not functional due to present
FRU List:
573D9002 Device error SVCDOCS
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105

573D9022 • 573D9040
SVCDOCS
573D9022 Array not functional due to present
573D9029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
FRU List:
SVCDOCS
573D902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
573D9024 Array not functional due to present the same time as this reference code as the starting
Servicer Response:
Perform IOPIP22 . 573D9030 Array no longer protected due to
FRU List:
573D9025 Disk unit is not supported at its
service guide.
physical location.
FRU List:
Servicer Response:
FI02112
Perform IOPIP21 .
FRU List: SVCDOCS
SVCDOCS
573D9031 Array protection temporarily suspended
Servicer Response:
Perform IOPIP22 .
FRU List: 573D9032 A disk unit in a RAID array is missing
SVCDOCS or failed
Servicer Response:
573D9027 Array not functional due to present The array is still protected, but the disk unit should be
FRU List:
SVCDOCS
SVCDOCS
573D9040 Array protection temporarily suspended

573D9028 Incorrect hardware configuration change
Servicer Response:
restarted.
I/O adapter.
FRU List:

573D9041 • 573D9082
573D9041 Background array parity check detected 573D9054 IOA resources not available due to
FRU List:
PTFSRCH
573D9042 An array parity error has been detected them.
and corrected
FRU List:
FRU List: 573D9071 Link from IOA to auxiliary cache IOA
Servicer Response:
573D9050 Required cache data cannot be located No service action required.
for a disk unit.
Servicer Response: 573D9072 Link from IOA to auxiliary cache IOA
573D9051 Cache data exists for a missing or failed 573D9073 Incompatible or non-operational
FRU List:
FRU List: SVCDOCS
SVCDOCS
573D9081 Device error
573D9052 Cache data exists for device that has
FRU List:
been modified.
FI01105
Servicer Response:
FRU List:
SVCDOCS 573D9082 Device error
Servicer Response:
573D9053 IOA resources not available due to Perform IOPIP16 .
previous problems
FRU List:
FRU List: BACKPLN
SVCDOCS
FI01106

573D9090 • 573E3022
573D9090 Disk unit has been modified after the 573DFF6D Recoverable system bus error
last known status.
FRU List:
FRU List:
SVCDOCS 573E3000 A permanent failure occurred
FRU List:
573D9091 Incorrect hardware configuration change FI01101
has been detected.
use the new reference code as the entry point to the 573E3006 System bus error
FI01101
FRU List:
SVCDOCS ANYBRDG
573D9092 Disk unit requires initialization before PTFSRCH

use.
Servicer Response: 573E3020 SCSI bus configuration error
Perform IOPIP26 .
Servicer Response:
IOPIP17 .
573D9902 System log entry only, no service action FRU List:
required USER
FI01107
573DC000 System log entry only, no service action
required
STORIOA
Servicer Response:
information only.
Servicer Response:
573DC402 Licensed Internal Code error
FRU List:
FRU List: USER
PTFSRCH
FI01107
573DFF3D I/O adapter detected a recoverable error
STORIOA
FRU List:
STORIOA
IOPIP17 .
FRU List:

573E3023 • 573E3123
USER FI01140
FI01107 BACKPLN
STORIOA
bus 3.
Servicer Response:
FRU List:
FI01107
IOPIP17 .
FRU List: STORIOA
USER
FI01140
FI01107
BACKPLN
STORIOA
Servicer Response:
bus 0.
FRU List: FRU List:
FI01107 SVCDOCS
STORIOA

device.
573E3101 Interface error Error occurred on SCSI FRU List:

bus 1. SVCDOCS
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 . 573E3122 Bus is not operational

STORIOA device.
FRU List:
FI01140 SVCDOCS
BACKPLN
573E3102 Interface error Error occurred on SCSI Servicer Response:

FRU List:
FRU List: SVCDOCS
FI01107
STORIOA

573E3140 • 573E8008
573E3140 Bus is operational 573E3202 Storage subsystem configuration error

FRU List:
SVCDOCS
Servicer Response: 573E3400 Device error
Servicer Response:
and DEVTERM first.
FRU List:
FI02112
Servicer Response:
573E3143 Bus is operational FI01140
Servicer Response:
This reference code and the 3123 reference code that 573E3401 Device backplane problem
573E3150 SCSI bus configuration error 573E3501 Licensed Internal Code error
configuration.
FRU List:
FRU List: FI01105
SVCDOCS
PTFSRCH
Servicer Response: 573E3601 System log entry only, no service action
configuration. 573E8008 A permanent cache battery pack failure
FRU List: occurred
573E3200 A tape/CD or disk device reported a Note: Under a certain configuration, this SRC may not
MEDIA
FRU List:
CACHBAT
STORIOA

573E8009 • 573E8157
573E8009 Impending cache battery pack failure 573E8146 Disk device detected recoverable error
FRU List: FRU List:
CACHBAT FI01105
573E8100 Licensed Internal Code error 573E8150 A permanent failure occurred

PTFSRCH
error
FRU List:
STORIOA
error ANYBRDG
Servicer Response:
An error occurred on SCSI bus 1. No action is required. 573E8151 Licensed Internal Code error
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
No action is required. This reference code is logged for 573E8157 I/O adapter card error
information only.
Servicer Response:
573E8141 IOA detected recoverable device error the Failing Item indicates an I/O adapter, then replace
573E8145 A recoverable error occurred

573E8300 • 573E9021
FRU List: STORIOA

SVCDOCS
FI01140
573E8300 IOA hardware error or PCI bus error
BACKPLN
FRU List:
STORIOA FI01106
ANYBRDG
573E9008 I/O card does not support functions
expected by devices
PTFSRCH
Servicer Response:
Perform IOPIP25 .
573E8301 Not valid condition in Licensed Internal
Code FRU List:
SVCDOCS
FRU List:
PTFSRCH
573E9009 Call your next level of support for
STORIOA assistance
FRU List:
573E8302 Missing Licensed Internal Code SVCDOCS
Servicer Response:
Ensure that the code necessary to support this I/O 573E9010 Cache data associated with attached
FRU List: FRU List:
STORIOA SVCDOCS
573E8400 Licensed Internal Code error 573E9011 Cache data belongs to devices other
than those attached
FRU List:
Perform IOPIP32 .
required SVCDOCS
573E9000 Device error 573E9020 Array not functional due to present

FRU List:
Perform IOPIP20 .
STORIOA
FRU List:
SVCDOCS
573E9001 Device configuration error
Servicer Response: 573E9021 Array not functional due to present
FRU List:
573E9002 Device error SVCDOCS
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105

573E9022 • 573E9040
SVCDOCS
Servicer Response:
has been detected.
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
FRU List:
SVCDOCS
573E902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
573E9024 Array not functional due to present the same time as this reference code as the starting
Servicer Response:
Perform IOPIP22 . 573E9030 Array no longer protected due to
FRU List:
573E9025 Disk unit is not supported at its
service guide.
physical location.
FRU List:
Servicer Response:
FI02112
Perform IOPIP21 .
FRU List: SVCDOCS
SVCDOCS
Servicer Response:
Perform IOPIP22 .
FRU List: 573E9032 A disk unit in a RAID array is missing
SVCDOCS or failed
Servicer Response:
573E9027 Array not functional due to present The array is still protected, but the disk unit should be
FRU List:
SVCDOCS
SVCDOCS

Servicer Response:
restarted.
I/O adapter.
FRU List:

573E9041 • 573E9082
573E9041 Background array parity check detected 573E9054 IOA resources not available due to
and corrected errors previous problems
FRU List:
PTFSRCH
573E9042 An array parity error has been detected them.
and corrected
FRU List:
FRU List: 573E9071 Link from IOA to auxiliary cache IOA
Servicer Response:
573E9050 Required cache data cannot be located No service action required.
for a disk unit.
Servicer Response: 573E9072 Link from IOA to auxiliary cache IOA
573E9051 Cache data exists for a missing or failed 573E9073 Incompatible or non-operational
FRU List:
FRU List: SVCDOCS
SVCDOCS
573E9081 Device error
573E9052 Cache data exists for device that has
FRU List:
been modified.
FI01105
Servicer Response:
FRU List:
SVCDOCS 573E9082 Device error
Servicer Response:
573E9053 IOA resources not available due to Perform IOPIP16 .
previous problems
FRU List:
FRU List: BACKPLN
SVCDOCS
FI01106

573E9090 • 57FF3022
573E9090 Disk unit has been modified after the 573EFF6D Recoverable system bus error
last known status.
FRU List:
FRU List:
SVCDOCS 57FF3000 A permanent failure occurred
FRU List:
573E9091 Incorrect hardware configuration change FI01101
has been detected.
use the new reference code as the entry point to the 57FF3006 System bus error
FI01101
FRU List:
SVCDOCS ANYBRDG
573E9092 Disk unit requires initialization before PTFSRCH

use.
Servicer Response: 57FF3020 SCSI bus configuration error
Perform IOPIP26 .
Servicer Response:
IOPIP17 .
required USER
FI01107
573EC000 System log entry only, no service action
required
STORIOA
Servicer Response:
57FF3021 SCSI bus configuration error
information only.
Servicer Response:
573EC402 Licensed Internal Code error
FRU List:
FRU List: USER
PTFSRCH
FI01107
573EFF3D I/O adapter detected a recoverable error
STORIOA
FRU List:
STORIOA
IOPIP17 .
FRU List:

57FF3023 • 57FF3123
USER FI01140
FI01107 DEVBPLN
STORIOA
57FF3103 Interface error Error occurred on SCSI
bus 3.
Servicer Response:
FRU List:
FI01107
IOPIP17 .
FRU List: STORIOA
USER
FI01140
FI01107
DEVBPLN
STORIOA
57FF3120 Bus is not operational
57FF3100 Interface error Error occurred on SCSI
Servicer Response:
bus 0.
FRU List: FRU List:
FI01107 SVCDOCS
STORIOA

DEVBPLN caused the bus to become not operational. Remove the
device.
57FF3101 Interface error Error occurred on SCSI FRU List:

bus 1. SVCDOCS
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 . 57FF3122 Bus is not operational

STORIOA device.
FRU List:
FI01140 SVCDOCS
DEVBPLN
57FF3102 Interface error Error occurred on SCSI Servicer Response:

FRU List:
FRU List: SVCDOCS
FI01107
STORIOA

57FF3140 • 57FF8008
57FF3140 Bus is operational 57FF3202 Storage subsystem configuration error

FRU List:
SVCDOCS
57FF3141 Bus is operational
Servicer Response: 57FF3400 Device error
Servicer Response:
and DEVTERM first.
FRU List:
57FF3142 Bus is operational
FI02112
Servicer Response:
57FF3143 Bus is operational FI01140
Servicer Response:
This reference code and the 3123 reference code that 57FF3401 Device backplane problem
57FF3150 SCSI bus configuration error 57FF3501 Licensed Internal Code error
configuration.
FRU List:
FRU List: FI01105
SVCDOCS
PTFSRCH
Servicer Response: 57FF3601 System log entry only, no service action
configuration. 57FF8008 A permanent cache battery pack failure
FRU List: occurred
57FF3200 A tape/CD or disk device reported a Note: Under a certain configuration, this SRC may not
MEDIA
FRU List:
CACHBAT
STORIOA

57FF8009 • 57FF8157
57FF8009 Impending cache battery pack failure 57FF8146 Disk device detected recoverable error
FRU List: FRU List:
CACHBAT FI01105
57FF8100 Licensed Internal Code error 57FF8150 A permanent failure occurred

FRU List: Servicer Response::
PTFSRCH
57FF8130 IOA detected recoverable device bus
error
FRU List:
STORIOA
error ANYBRDG
Servicer Response:
An error occurred on SCSI bus 1. No action is required. 57FF8151 Licensed Internal Code error
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
An error occurred on SCSI bus 2. No action is required. 57FF8155 A permanent failure occurred
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
An error occurred on SCSI bus 3. No action is required. 57FF8156 A permanent failure occurred
FRU List:
PTFSRCH
error STORIOA
Servicer Response:
No action is required. This reference code is logged for 57FF8157 I/O adapter card error
information only.
Servicer Response:
57FF8141 IOA detected recoverable device error the Failing Item indicates an I/O adapter, then replace
57FF8145 A recoverable error occurred

57FF8300 • 57FF9021
FRU List: STORIOA

SVCDOCS
FI01140
57FF8300 IOA hardware error or PCI bus error
BACKPLN
FRU List:
STORIOA FI01106
ANYBRDG
57FF9008 I/O card does not support functions
expected by devices
PTFSRCH
Servicer Response:
Perform IOPIP25 .
57FF8301 Not valid condition in Licensed Internal
Code FRU List:
SVCDOCS
FRU List:
PTFSRCH
57FF9009 Call your next level of support for
STORIOA assistance
FRU List:
57FF8302 Missing Licensed Internal Code SVCDOCS
Servicer Response:
Ensure that the code necessary to support this I/O 57FF9010 Cache data associated with attached
FRU List: FRU List:
STORIOA SVCDOCS
57FF8400 Licensed Internal Code error 57FF9011 Cache data belongs to devices other
than those attached
FRU List:
Perform IOPIP32 .
57FF8404 System log entry only, no service action FRU List:
required SVCDOCS
57FF9000 Device error 57FF9020 Array not functional due to present

FRU List:
Perform IOPIP20 .
STORIOA
FRU List:
SVCDOCS
57FF9001 Device configuration error
Servicer Response: 57FF9021 Array not functional due to present
FRU List:
57FF9002 Device error SVCDOCS
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105

57FF9022 • 57FF9041
SVCDOCS
57FF9022 Array not functional due to present
57FF9029 Incorrect hardware configuration change
Servicer Response:
has been detected.
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
FRU List:
SVCDOCS
57FF9023 Array not functional due to present
57FF902F Array addendum Product Activity Log
Servicer Response:
entry
Perform IOPIP22 .
Servicer Response:
FRU List:
SVCDOCS
57FF9024 Array not functional due to present the same time as this reference code as the starting
Servicer Response:
Perform IOPIP22 . 57FF9030 Array no longer protected due to
FRU List:
SVCDOCS FRU List:
Perform IOPIP21 .
57FF9025 Disk unit is not supported at its
FI02112
physical location.
Perform IOPIP21 .
FRU List: 57FF9031 Array protection temporarily suspended
SVCDOCS
Servicer Response:
57FF9026 Array not functional due to present restarted.
Servicer Response: 57FF9032 A disk unit in a RAID array is missing
Perform IOPIP22 . or failed
SVCDOCS The array is still protected, but the disk unit should be
replaced. Perform IOPIP21 .
57FF9027 Array not functional due to present FRU List:
hardware configuration. FI02112
Servicer Response:
FRU List:
SVCDOCS 57FF9040 Array protection temporarily suspended
Servicer Response:
57FF9028 Incorrect hardware configuration change No action required. Protection will be automatically
has been detected. restarted.
Servicer Response:
Reduce the number of arrays on this I/O adapter. 57FF9041 Background array parity check detected
Either move all the devices in an array to another I/O and corrected errors Call your next level
adapter that supports arrays, or stop an array on this of support to report the problem.
I/O adapter. FRU List:
FRU List: PTFSRCH

57FF9042 • 57FF9090
FRU List:
57FF9042 An array parity error has been detected
SVCDOCS
and corrected
Servicer Response:
57FF9071 Link from IOA to auxiliary cache IOA
went operational
FRU List:
Servicer Response:
NEXTLVL
57FF9050 Required cache data cannot be located

57FF9072 Link from IOA to auxiliary cache IOA
for a disk unit.
Servicer Response:
Servicer Response:
Perform IOPIP30 .
FRU List:
SVCDOCS
57FF9073 Incompatible or non-operational
57FF9051 Cache data exists for a missing or failed
FRU List:
device
Perform IOPIP40.
Servicer Response:
If all configured units are missing, a 9054 reference SVCDOCS
code.Otherwise, perform IOPIP27 . 57FF9081 Device error
FRU List: FRU List:

SVCDOCS FI01105
STORIOA
57FF9052 Cache data exists for device that has
been modified.
57FF9082 Device error
Servicer Response:
Contact your next level of support. Servicer Response:
Perform IOPIP16 .
FRU List:
SVCDOCS FRU List:
FI01105
57FF9053 IOA resources not available due to STORIOA

previous problems
surfaced.If you cannot get to SST or DST, and cannot BACKPLN
FRU List: 57FF9090 Disk unit has been modified after the
SVCDOCS last known status.
Servicer Response:
57FF9054 IOA resources not available due to Re-IPL the system. If any reference codes are surfaced
previous problems use the new reference code as the entry point to the
Servicer Response:
them.

57FF9091 • 572A3400

57FF9091 Incorrect hardware configuration change
information only.
has been detected.
Servicer Response:
57FFC402 Licensed Internal Code error
use the new reference code as the entry point to the Servicer Response:
problem. If you cannot resolve the problem, contact Ask your next level of support for assistance.
FRU List:
FRU List: PTFSRCH
SVCDOCS
57FFFF3D I/O adapter detected a recoverable error
57FF9092 Disk unit requires initialization before
use. FRU List:
STORIOA
Servicer Response:
Perform IOPIP26 . ANYBRDG
FRU List:
SVCDOCS 57FFFF6D Recoverable system bus error
FRU List:
57FF9902 System log entry only, no service action STORIOA
required
ANYBRDG
57FFC000 System log entry only, no service action
required PTFSRCH
Servicer Response:
572A and 572C Reference codes

572A and 572C Reference codes.
The following reference code are produced from SAS I/O adapter.
SIP3150
572A1310 I/O adapter resource not available
Servicer:
572A3140 System log entry only.
errors are being reported to the system. Check other Servicer:
errors reported to the system and correct them. No service action required.
572A3000 A permanent failure occurred 572A3202 Storage subsystem configuration error

FRU List: Servicer:
The device is not supported in the current
STORIOA configuration. An I/O processor might be required.
FRU List:
ANYBRDG
SVCDOCS
572A3020 Storage subsystem configuration error

572A3400 Unknown resource error
FRU List:
FRU List:
SIP3150
SIP3150
572A3100 Device bus interface error occurred FI02112

FRU List:

572A3401 • 572A4101
STORIOA
572A4041 Incomplete multipath connection
SASCABL Servicer:
Incomplete multipath connection between device
backplane and device.
572A3401 Device backplane problem
FRU List:
FRU List:
SIP3146
SASEXP
572A4050 Enclosure does not support required
DEVBPLN multipath function
FRU List:
572A34FF Format in progress SIP3148
Servicer:
No action required. This reference code is logged for 572A4060 Multipath redundancy level reduced
information only.
Servicer:
A redundant disk unit connection has failed.
572A3601 Format in progress
FRU List:
Servicer:
System log entry only, no service action required SIP3153
SASCABL
SASEXP
572A4010 Configuration error
Servicer:
572A4061 Multipath redundancy level increased
Incorrect connection between cascaded enclosures.
Servicer:
FRU List:
SIP3142
No service action is required.

Servicer:
Servicer:
Number of connections exceed I/O adapter design
limits.
FRU List:
572A4100 Device bus fabric error
SIP3143
FRU List:
SIP3152
Servicer: SASCABL
Incorrect multipath connection. SASEXP
FRU List:
DEVBPLN
SIP3144
572A4040 Configuration error STORIOA

Servicer:
Incomplete multipath connection between I/O adapter FI01105
and enclosure.
FRU List: 572A4101 Temporary device bus fabric error
SIP3144
FRU List:
SIP3152

572A4110 • 572A8150
572A4110 Unsupported enclosure function 572A8009 Impending cache battery pack failure
detected
FRU List:
FRU List:
CACHBAT
SIP3145
572A4150 I/O adapter detected PCI bus error
FRU List:
Servicer:
If this event appears in a serviceable event view, work PTFSRCH
action is required. STORIOA
FRU List:
BACKPLN error
Servicer:
STORIOA
572A4160 I/O adapter detected and recovered a action is required.
PCI bus error
FRU List:
Servicer: SIP3150
error
action is required.
Servicer:
FRU List:
BACKPLN
action is required.
STORIOA FRU List:
SIP3150
572A8008 A permanent cache battery pack failure
occurred 572A8141 IOA detected recoverable device error
Servicer Response: Servicer:
Note: Under a certain configuration, this SRC may not information only.
572A8146 Disk device detected recoverable error
attachment of OEM Storage that emulates a Load FI01105
FRU List:
Servicer Response:
CACHBAT
STORIOA

572A8151 • 572A9002

PTFSRCH
FRU List:
STORIOA 572A8301 Not valid condition in Licensed Internal

Code
FRU List:
ANYBRDG
PTFSRCH
FRU List:
STORIOA
PTFSRCH
572A8302 Missing Licensed Internal Code
Servicer:
STORIOA
adapter is loaded.
FRU List:
FRU List:
SVCDOCS
PTFSRCH
STORIOA
STORIOA
FRU List:
FRU List:
PTFSRCH
PTFSRCH
STORIOA Servicer:
572A8157 I/O adapter card error
572A9000 Device error
Servicer:
Display the Service Action Log entry for this SRC.If the FRU List:
Failing Item indicates an I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS, FI01105
recoverable error. Use Hardware Service Manager to
re-IPL the virtual I/O processor that is associated with STORIOA
this I/O adapter. Other resources attached to the virtual
I/O processor may then need to be Varied On.
572A9001 Device configuration error
FRU List:
FRU List:
SVCDOCS
NEXTLVL
572A8300 IOA hardware error or PCI bus error

FRU List:
FRU List:
STORIOA
NEXTLVL
ANYBRDG

572A9008 • 572A9029
572A9008 I/O card does not support functions 572A9025 Incompatible device
expected by devices
Servicer:
FRU List: An incompatible device is at the physical location of
the device which is causing the array to be exposed.
SIP3130
FRU List:
572A9010 Cache data associated with attached SIP3110

FI02112
FRU List:
SIP3120 572A9026 Disk unit not found at required physical

location
572A9011 Cache data belongs to devices other Servicer:
than those attached A previously exposed disk unit in an array was not
found at the required physical location.
FRU List:
FRU List:
NEXTLVL
NEXTLVL
572A9020 Two or more disk units missing from
RAID-5 or RAID-6 array 572A9027 Array not functional due to parity out of
synchronization
FRU List:
Servicer:
SIP3111 Array is or would become exposed and parity data is
out of synchronization
572A9021 Two or more disk units missing from FRU List:

RAID-5 or RAID-6 array
SIP3113
FRU List:
SIP3111 572A9028 Maximum number of functional arrays

has been exceeded
572A9022 Two or more disk units missing from Servicer:

RAID-5 or RAID-6 array Reduce the number of arrays on this I/O adapter.
FRU List: adapter that supports arrays, or stop an array on this
I/O adapter.
SIP3111
FRU List:
572A9023 One or more array members not in SVCDOCS

required physical locations
FRU List: SIP3113
SIP3112 572A9029 Maximum number of functional array

members has been exceeded
572A9024 Array member physical location Servicer:
conflicts with another array Contact your next level of support.
FRU List: FRU List:
NEXTLVL NEXTLVL
SIP3113

572A9030 • 572A9074
SIP3131
572A9030 Array no longer protected due to
missing or failed disk unit
572A9051 Cache data exists for one or more
FRU List:
missing or failed devices
SIP3110 FRU List:
FI02112 SIP3132
572A9031 Automatic rebuild initiated for array 572A9052 Cache data exists for one or more
modified devices
Servicer:
Either a previous rebuild was interrupted and was Servicer:
automatically restarted, or a hot spare disk unit was Contact your next level of support.
used to automatically rebuild the array. Look for other
reference codes and take action on them. FRU List:
NEXTLVL
572A9032 A disk unit in an array is missing or
failed
572A9054 IOA resources not available due to
Servicer: previous problems
The array is still protected, but the disk unit should be
replaced. FRU List:
FRU List: SIP3121
SIP3110
FI02112 Servicer:
572A9040 Resynchronization of array parity was
initiated 572A9071 Link from IOA to auxiliary or remote
Servicer: IOA is operational
No action required. Servicer:
572A9041 Background array parity check detected
and corrected errors 572A9072 Link from IOA to auxiliary or remote
Servicer: IOA is non-operational
Call your next level of support to report the problem. Servicer:
FRU List: No service action required.
NEXTLVL 572A9073 Multiple I/O adapters connected in a

not valid configuration
572A9042 Background parity check corrected FRU List:
errors on disk unit SIP3140
Servicer:
Call your next level of support to report the problem. 572A9074 Multiple I/O adapters connected in a
FRU List: not valid configuration
Servicer:
NEXTLVL Multiple I/O adapters not capable of similar functions
or controlling the same set of devices.
572A9050 Required cache data not found for one FRU List:
or more disk units SIP3141
FRU List:

572A9075 • 572C3020
SVCDOCS
572A9075 Incomplete multipath connection
between IOA and remote IOA
572A9092 Disk unit requires initialization before
FRU List:
use.
SIP3149
FRU List:
572A9076 Missing auxiliary IOA or remote IOA
SIP3134
FRU List:
SIP3147
572AC000 System log entry only, no service action
required
Servicer:
FRU List: No action is required. This reference code is logged for
information only.
FI01105
572AC402 Licensed Internal Code error
STORIOA Servicer:
Ask your next level of support for assistance..
572A9082 Device error FRU List:
FRU List:
PTFSRCH
FI01105
572AFF3D I/O adapter detected a recoverable error
STORIOA FRU List:
STORIOA
572A9090 Disk unit has been modified after the
last known status.
Servicer: ANYBRDG
Use Hardware Service Manager to re-IPL the virtual
I/O processor that is associated with this I/O adapter. 572C1310 I/O adapter resource not available
Other resources attached to the virtual I/O processor
may then need to be Varied On. Servicer:
If any reference codes are surfaced, use the new errors are being reported to the system. Check other
reference code to resolve the problem. If you cannot errors reported to the system and correct them.
resolve the problem, contact your next level of support.
FRU List: 572C3000 A permanent failure occurred
FRU List:
SVCDOCS
STORIOA
has been detected.
ANYBRDG
Servicer:
I/O processor that is associated with this I/O adapter. 572C3020 Storage subsystem configuration error
Other resources attached to the virtual I/O processor FRU List:
SIP3150
If any reference codes are surfaced, use the new
reference code to resolve the problem. If you cannot
FRU List:

572C3100 • 572C4061
572C3100 Device bus interface error occurred 572C4020 Configuration error

FRU List: Servicer:
SIP3150 limits.
FRU List:
572C3140 System log entry only. SIP3143
Servicer:
No service action required. 572C4030 Configuration error
Servicer:
572C3202 Storage subsystem configuration error Incorrect multipath connection.
Servicer: FRU List:
The device is not supported in the current SIP3144
configuration. An I/O processor might be required.
FRU List: 572C4040 Configuration error
Servicer:
SVCDOCS Incomplete multipath connection between I/O adapter
and enclosure.
572C3400 Unknown resource error FRU List:
FRU List: SIP3144
SIP3150 572C4041 Incomplete multipath connection
FI02112 Servicer:
STORIOA FRU List:
SIP3146
SASCABL
572C4050 Enclosure does not support required

572C3401 Device backplane problem multipath function
FRU List: FRU List:
SIP3148
SASEXP
DEVBPLN 572C4060 Multipath redundancy level reduced

Servicer:
572C34FF Format in progress A redundant disk unit connection has failed.
Servicer: FRU List:

information only. SIP3153
SASCABL
SASEXP
572C3601 Format in progress
Servicer: 572C4061 Multipath redundancy level increased
System log entry only, no service action required
Servicer:
572C4010 Configuration error No service action is required.
Servicer:
FRU List:
SIP3142

572C4070 • 572C8140
BACKPLN
572C4070 System log entry only.
Servicer:
No service action required. STORIOA
572C4100 Device bus fabric error 572C8008 A permanent cache battery pack failure
occurred
FRU List:
Servicer Response:
SIP3152
SASCABL Note: Under a certain configuration, this SRC may not
SASEXP represent an error that requires a service action.
DEVBPLN Storage IOA may have been altered and/or the Storage
FRU List:
FI01105
CACHBAT
572C4101 Temporary device bus fabric error
FRU List:
STORIOA
SIP3152
572C8009 Impending cache battery pack failure
572C4110 Unsupported enclosure function FRU List:
detected
CACHBAT
FRU List:
SIP3145 572C8100 Licensed Internal Code error

FRU List:
572C4150 I/O adapter detected PCI bus error
PTFSRCH
Servicer:
STORIOA
action is required.
572C8130 IOA detected recoverable device bus
FRU List:
error
BACKPLN Servicer:
STORIOA not appear in a serviceable event view, no service
action is required.
572C4160 I/O adapter detected and recovered a FRU List:
PCI bus error SIP3150
Servicer:
If this event appears in a serviceable event view, work 572C8140 IOA detected recoverable device bus
with the failing item list found there. If this event does error
Servicer:
action is required.
FRU List: with the failing item list found there. If this event does
action is required.

572C8141 • 572C8400
FRU List:
572C8157 I/O adapter card error
SIP3150
Servicer:
Display the Service Action Log entry for this SRC.If the
572C8141 IOA detected recoverable device error
Servicer: I/O adapter. If the Failing Item indicates SVCDOCS,
No action is required. This reference code is logged for then do NOT replace the I/O adapter. This is a
information only. recoverable error. Use Hardware Service Manager to
re-IPL the virtual I/O processor that is associated with
572C8146 Disk device detected recoverable error I/O processor may then need to be Varied On.
FRU List: FRU List:
FI01105
SVCDOCS
572C8150 A permanent failure occurred
Servicer Response: 572C8300 IOA hardware error or PCI bus error
FRU List:
STORIOA
ANYBRDG
PTFSRCH
FRU List:
572C8301 Not valid condition in Licensed Internal
STORIOA Code
FRU List:
ANYBRDG
PTFSRCH
572C8151 Licensed Internal Code error
FRU List: STORIOA
PTFSRCH 572C8302 Missing Licensed Internal Code

Servicer:
STORIOA Ensure that the code necessary to support this I/O
adapter is loaded.
572C8155 A permanent failure occurred FRU List:

FRU List:
SVCDOCS
PTFSRCH
STORIOA
STORIOA
572C8156 A permanent failure occurred FRU List:
FRU List:
PTFSRCH
PTFSRCH
STORIOA

572C8404 • 572C9028
572C8404 System log entry only. 572C9022 Two or more disk units missing from
Servicer:
SIP3111
572C9000 Device error
FRU List:
572C9023 One or more array members not in
required physical locations
FI01105
FRU List:
STORIOA SIP3112
572C9001 Device configuration error 572C9024 Array member physical location

conflicts with another array
FRU List:
FRU List:
NEXTLVL
NEXTLVL
572C9025 Incompatible device
FRU List:
Servicer:
NEXTLVL An incompatible device is at the physical location of
the device which is causing the array to be exposed.
572C9008 I/O card does not support functions FRU List:
expected by devices
SIP3110
FRU List:
FI02112
SIP3130
572C9026 Disk unit not found at required physical

572C9010 Cache data associated with attached
location
Servicer:
FRU List:
A previously exposed disk unit in an array was not
SIP3120
FRU List:
572C9011 Cache data belongs to devices other

NEXTLVL
than those attached
FRU List:
572C9027 Array not functional due to parity out of
synchronization
NEXTLVL
Servicer:
Array is or would become exposed and parity data is
572C9020 Two or more disk units missing from out of synchronization
FRU List:
FRU List:
SIP3113
SIP3111
572C9028 Maximum number of functional arrays

572C9021 Two or more disk units missing from has been exceeded
Servicer:
FRU List:
SIP3111

572C9029 • 572C9070

572C9041 Background array parity check detected
and corrected errors
I/O adapter. Servicer:
FRU List:
FRU List:
SVCDOCS
NEXTLVL
SIP3113
572C9042 Background parity check corrected
572C9029 Maximum number of functional array errors on disk unit
members has been exceeded
Servicer:
Servicer: Call your next level of support to report the problem.
FRU List:
FRU List:
NEXTLVL
NEXTLVL
572C9050 Required cache data not found for one
SIP3113
or more disk units
FRU List:
572C9030 Array no longer protected due to
SIP3131
FRU List:
572C9051 Cache data exists for one or more
SIP3110
FI02112 FRU List:
572C9031 Automatic rebuild initiated for array SIP3132
Servicer:
Either a previous rebuild was interrupted and was 572C9052 Cache data exists for one or more
automatically restarted, or a hot spare disk unit was modified devices
used to automatically rebuild the array. Look for other Servicer:
reference codes and take action on them. Contact your next level of support.
FRU List:
572C9032 A disk unit in an array is missing or
failed NEXTLVL
Servicer:
The array is still protected, but the disk unit should be 572C9054 IOA resources not available due to
replaced. previous problems
FRU List: FRU List:
SIP3110 SIP3121
FI02112
572C9070 System log entry only.
572C9040 Resynchronization of array parity was Servicer:

initiated No service action required.
Servicer:
No action required.

572C9071 • 572CC402
572C9071 Link from IOA to auxiliary or remote 572C9090 Disk unit has been modified after the
IOA is operational last known status.
Servicer: Servicer:
No service action required. Use Hardware Service Manager to re-IPL the virtual
I/O processor that is associated with this I/O adapter.
572C9072 Link from IOA to auxiliary or remote
IOA is non-operational
Servicer: If any reference codes are surfaced, use the new
No service action required. reference code to resolve the problem. If you cannot
572C9073 Multiple I/O adapters connected in a FRU List:
SVCDOCS
FRU List:
SIP3140
572C9091 Incorrect hardware configuration change
has been detected.
572C9074 Multiple I/O adapters connected in a
not valid configuration Servicer:
Servicer:
I/O processor that is associated with this I/O adapter.
Multiple I/O adapters not capable of similar functions
FRU List:
SIP3141 If any reference codes are surfaced, use the new
572C9075 Incomplete multipath connection
between IOA and remote IOA FRU List:
FRU List:
SIP3149 SVCDOCS
572C9076 Missing auxiliary IOA or remote IOA 572C9092 Disk unit requires initialization before
use.
FRU List:
SIP3147 FRU List:
SIP3134
FRU List: 572CC000 System log entry only, no service action
required
FI01105
Servicer:
STORIOA information only.
572C9082 Device error 572CC402 Licensed Internal Code error
FRU List: Servicer:

FI01105 FRU List:
PTFSRCH
STORIOA

572CFF3D • 573CA6D9
572CFF3D I/O adapter detected a recoverable error

FRU List:
STORIOA
ANYBRDG
(573A, 576A) Reference codes

573A, 576A Reference codes.
573AB9B0 I/O adapter hardware error detected 576AB9B0 I/O adapter hardware error detected
FRU List: FRU List:
IOA IOA
AJDG301 AJDG301
(573B) Reference codes

573B Reference codes.

FRU List:
573BA6D9 I/O adapter hardware error detected
IOA
FRU List:
IOA AJDG301
FI00722
573BB200 I/O adapter hardware error detected
AJDG301 FRU List:
AJDG301
573BA6E3 Ethernet adapter or network device
IOA
cabling error.
FRU List:
FI00722
FRU List:
UJE40 IOA
IOA AJDG301
(573C) Reference codes

573C Reference codes.

FI00722
573CA6D9 I/O adapter hardware error detected
FRU List: AJDG301
IOA

573CA6E3 • 57B78008
573CA6E3 Ethernet adapter or network device 573CB200 I/O adapter hardware error detected
cabling error.
FRU List:
FRU List: AJDG301
FI00722
IOA
UJE40
573CB300 I/O adapter hardware error detected
IOA
FRU List:
IOA
573CB100 I/O adapter hardware error detected
FRU List: AJDG301
IOA
AJDG301
57B7 and 57B8 Reference codes

57B7 and 57B8 Reference codes.
The following reference code are produced from SAS I/O adapter.
57B71310 I/O adapter resource not available
Servicer: not appear in a serviceable event view, no service
The I/O adapter error log is being filled faster than the action is required.
errors are being reported to the system. Check other
FRU List:
BACKPLN
57B73100 Device bus interface error occurred
FRU List:
AUXIOA
AUXIOA
57B74160 I/O adapter detected and recovered a
PCI bus error
PRIMIOA
Servicer:
BACKPLN
action is required.
57B73400 Unknown resource error
FRU List:
FRU List:
BACKPLN
PRIMIOA
AUXIOA
AUXIOA
57B78008 A permanent cache battery pack failure
occurred.
BACKPLN
Servicer Response:
57B74150 I/O adapter detected PCI bus error
Servicer: represent an error that requires a service action.

57B78009 • 57B78157

each time the IOA is IPLed and it can be ignored. BACKPLN
FRU List:
CACHBAT
Servicer Response:

AUXIOA
57B78009 Impending cache battery pack failure Storage IOA may have been altered and/or the Storage
FRU List:
CACHBAT each time the IOA is IPLed and it can be ignored.
FRU List:
FRU List: AUXIOA
PTFSRCH
ANYBRDG
AUXIOA 57B78151 Licensed internal code error

FRU List:
error
PTFSRCH
Servicer:
with the failing item list found there. If this event does AUXIOA
action is required.
FRU List:
FRU List:
PRIMIOA
PTFSRCH
AUXIOA
AUXIOA
BACKPLN 57B78156 A permanent failure occurred

FRU List:
error PTFSRCH
Servicer:
AUXIOA
action is required. 57B78157 I/O adapter card error
FRU List: Servicer:
PRIMIOA Failing Item indicates an I/O adapter, then replace the
AUXIOA recoverable error. Use Hardware Service Manager to

57B78300 • 57B83020

57B79073 Multiple I/O adapters connected in a
I/O processor may then need to be Varied On.
not valid configuration.
FRU List:
Refer to isolation procedure SIP3140 . Isolation
procedure SIP3140 can be located in your host server’s
SVCDOCS service guide.
57B78300 IOA hardware error or PCI bus error 57B79076 Missing auxiliary IOA or remote IOA.
FRU List: Refer to isolation procedure SIP3147 . Isolation
procedure SIP3147 can be located in your host server’s
AUXIOA service guide.
FRU List:
ANYBRDG
PRIMIOA
PTFSRCH
AUXIOA
57B78301 Not valid condition in Licensed Internal
Code BACKPLN
FRU List:
57B7FF3D I/O adapter detected a recoverable error.
PTFSRCH
AUXIOA not appear in a serviceable event view, no service
action is required.
57B78302 Missing licensed internal code FRU List:
Servicer: AUXIOA
adapter is loaded.
FRU List: ANYBRDG
SVCDOCS 57B81310 I/O adapter resource not available

Servicer:
AUXIOA The I/O adapter error log is being filled faster than the
errors are being reported to the system. Check other
57B79055 Write cache data is available for
attached storage IOA.
Servicer:
STORIOA
57B79071 Link from IOA to auxiliary or remote
IOA is operational
Servicer: ANYBRDG
57B83020 Storage subsystem configuration error
57B79072 Link from IOA to auxiliary or remote FRU List:
IOA is non-operational
Servicer: SIP3150

57B83100 • 57B84061
57B83100 Device bus interface error occurred 57B84020 Configuration error

FRU List: Servicer:
SIP3150 limits.
FRU List:
57B83140 System log entry only. SIP3143
Servicer:
No service action required. 57B84030 Configuration error
Servicer:
57B83202 Storage subsystem configuration error Incorrect multipath connection.
Servicer: FRU List:
The device is not supported in the current SIP3144
configuration. An I/O processor might be required.
FRU List: 57B84040 Configuration error
Servicer:
SVCDOCS Incomplete multipath connection between I/O adapter
and enclosure.
57B83400 Unknown resource error FRU List:
FRU List: SIP3144
SIP3150 57B84041 Incomplete multipath connection
FI02112 Servicer:
STORIOA FRU List:
SIP3146
SASCABL
57B84050 Enclosure does not support required

57B83401 Device backplane problem multipath function
FRU List: FRU List:
SIP3148
SASEXP
DEVBPLN 57B84060 Multipath redundancy level reduced

Servicer:
57B834FF Format in progress A redundant disk unit connection has failed.
Servicer: FRU List:

information only. SIP3153
SASCABL
SASEXP
57B83601 Format in progress
Servicer: 57B84061 Multipath redundancy level increased
System log entry only, no service action required
Servicer:
57B84010 Configuration error No service action is required.
Servicer:
FRU List:
SIP3142

57B84070 • 57B88140
BACKPLN
57B84070 System log entry only.
Servicer:
No service action required. STORIOA
57B84100 Device bus fabric error 57B88008 A permanent cache battery pack failure
occurred
FRU List:
Servicer Response:
SIP3152
SASCABL Note: Under a certain configuration, this SRC may not
SASEXP represent an error that requires a service action.
DEVBPLN Storage IOA may have been altered and/or the Storage
FRU List:
FI01105
CACHBAT
57B84101 Temporary device bus fabric error
FRU List:
STORIOA
SIP3152
57B88009 Impending cache battery pack failure
57B84110 Unsupported enclosure function FRU List:
detected
CACHBAT
FRU List:
SIP3145 57B88100 Licensed Internal Code error

FRU List:
57B84150 I/O adapter detected PCI bus error
PTFSRCH
Servicer:
STORIOA
action is required.
FRU List:
error
BACKPLN Servicer:
STORIOA not appear in a serviceable event view, no service
action is required.
57B84160 I/O adapter detected and recovered a FRU List:
PCI bus error SIP3150
Servicer:
If this event appears in a serviceable event view, work 57B88140 IOA detected recoverable device bus
with the failing item list found there. If this event does error
Servicer:
action is required.
FRU List: with the failing item list found there. If this event does
action is required.

57B88141 • 57B89000
FRU List:
57B88157 I/O adapter card error
SIP3150
Servicer:
57B88141 IOA detected recoverable device error
Servicer: I/O adapter. If the Failing Item indicates SVCDOCS,
No action is required. This reference code is logged for then do NOT replace the I/O adapter. This is a
information only. recoverable error. Use Hardware Service Manager to
57B88146 Disk device detected recoverable error I/O processor may then need to be Varied On.
FRU List: FRU List:
FI01105
SVCDOCS
Servicer Response: 57B88301 Not valid condition in Licensed Internal
Code
Note: Under a certain configuration, this SRC may not FRU List:
PTFSRCH
STORIOA
57B88302 Missing Licensed Internal Code
FRU List:
Servicer:
STORIOA Ensure that the code necessary to support this I/O
adapter is loaded.
FRU List:
ANYBRDG
SVCDOCS
FRU List:
STORIOA
PTFSRCH
FRU List:
STORIOA
PTFSRCH
FRU List: 57B88404 System log entry only.
Servicer:
PTFSRCH
STORIOA 57B89000 Device error

FRU List:
FI01105
FRU List:
PTFSRCH
STORIOA
STORIOA

57B89001 • 57B89029
57B89001 Device configuration error 57B89025 Incompatible device

FRU List: Servicer:
An incompatible device is at the physical location of
NEXTLVL the device which is causing the array to be exposed.
FRU List:
SIP3110
FRU List:
FI02112
NEXTLVL
57B89026 Disk unit not found at required physical

57B89008 I/O card does not support functions location
expected by devices
Servicer:
FRU List: A previously exposed disk unit in an array was not
SIP3130
FRU List:
57B89010 Cache data associated with attached NEXTLVL

FRU List: 57B89027 Array not functional due to parity out of
synchronization
SIP3120
Servicer:
Array is or would become exposed and parity data is
57B89011 Cache data belongs to devices other out of synchronization
than those attached
FRU List:
FRU List:
SIP3113
NEXTLVL
57B89028 Maximum number of functional arrays

57B89020 Two or more disk units missing from has been exceeded
Servicer:
FRU List: Reduce the number of arrays on this I/O adapter.
SIP3111 adapter that supports arrays, or stop an array on this
I/O adapter.
57B89022 Two or more disk units missing from FRU List:
FRU List: SVCDOCS
SIP3111 SIP3113
57B89023 One or more array members not in 57B89029 Maximum number of functional array
required physical locations members has been exceeded
FRU List: Servicer:

SIP3112 FRU List:
57B89024 Array member physical location NEXTLVL

conflicts with another array
SIP3113
FRU List:
NEXTLVL

57B89030 • 57B89074
SIP3131
57B89030 Array no longer protected due to
57B89051 Cache data exists for one or more
FRU List:
SIP3110 FRU List:
FI02112 SIP3132
57B89031 Automatic rebuild initiated for array 57B89052 Cache data exists for one or more
modified devices
Servicer:
Either a previous rebuild was interrupted and was Servicer:
automatically restarted, or a hot spare disk unit was Contact your next level of support.
used to automatically rebuild the array. Look for other
reference codes and take action on them. FRU List:
NEXTLVL
57B89032 A disk unit in an array is missing or
failed
57B89054 IOA resources not available due to
Servicer: previous problems
The array is still protected, but the disk unit should be
replaced. FRU List:
FRU List: SIP3121
SIP3110
57B89070 System log entry only.
FI02112 Servicer:
57B89040 Resynchronization of array parity was
initiated 57B89071 Link from IOA to auxiliary or remote
Servicer: IOA is operational
No action required. Servicer:
57B89041 Background array parity check detected
and corrected errors 57B89072 Link from IOA to auxiliary or remote
Servicer: IOA is non-operational
Call your next level of support to report the problem. Servicer:
FRU List: No service action required.
NEXTLVL 57B89073 Multiple I/O adapters connected in a

57B89042 Background parity check corrected FRU List:
errors on disk unit SIP3140
Servicer:
Call your next level of support to report the problem. 57B89074 Multiple I/O adapters connected in a
FRU List: not valid configuration
Servicer:
NEXTLVL Multiple I/O adapters not capable of similar functions
57B89050 Required cache data not found for one FRU List:
or more disk units SIP3141
FRU List:

57B89075 • 57B8FF3D
FRU List:
57B89075 Incomplete multipath connection
between IOA and remote IOA
SVCDOCS
FRU List:
SIP3149
57B89092 Disk unit requires initialization before
use.
57B89076 Missing auxiliary IOA or remote IOA
FRU List:
FRU List:
SIP3147 SIP3134
57B89081 Device error 57B8C000 System log entry only, no service action
FRU List: required
Servicer:
FI01105 No action is required. This reference code is logged for
information only.
STORIOA
57B8C402 Licensed Internal Code error
57B89082 Device error Servicer:

FRU List:
FRU List:
FI01105
PTFSRCH
STORIOA 57B8FF3D I/O adapter detected a recoverable error

FRU List:
has been detected. STORIOA
Servicer:
I/O processor that is associated with this I/O adapter. ANYBRDG
If any reference codes are surfaced, use the new


indications.

57553202 • 57559200
57553202 Tape unit configuration error 57559101 Fibre Channel interface error detected
Before exchanging anyparts, verify that the following If the attacheddevice is an external device, do the
condition is not present: following before exchanging any parts:
v The attached device type or model is only supported 1. Ensure that the Fibre Channel cable is correctly
on an I/O adapter that is attached to an I/O connected to the ports.
processor. 2. Clean the Fibre Channel connectors.
FRU List: 3. If there is a hub attached, verify that the hub is
UH7CNFG operational.
FI00871 gateway device service documentation for
additional problem analysis procedures.
57559020 Tape unit configuration error 5. refer to the tape device service documentation for
Servicer Response:
Before exchanging anyparts, verify that the following FRU List:
conditions are not present: FCIOA
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd FCDEV
FCCABLE
FRU List:
UH7CNFG
interface error
PTFSRCH analyze the problem.
FRU List:
57559100 Interface error detected by system or by FI00871
tape unit
FCGATE
Servicer Response:
FI00872
1. If an interposer is required, make sure that it is DEVTERM
cable.
2. Ensure that the SCSI cable is seated correctly, and 57559200 Tape unit is not responding
that there are no bent or damaged pins on the SCSI Servicer Response:
cable. If the attached deviceis an external device, do the
3. Ensure that a terminating plug is attached to the following before exchanging any parts:
device end of the SCSI cable. 1. Ensure that the device is powered on.
FRU List: 2. If an interposer is required, make sure that it is
FI00871 connected between the I/O processor and the SCSI
cable.
FI01112 3. Ensure that the SCSI cable is seated correctly, and
FI00872 cable.
DEVTERM device end of the SCSI cable.
FRU List:
FI00871
FI01112

57559201 • 57559302
FI00872
response
DEVTERM
FRU List:
FI00871
following before exchanging any parts: PTFSRCH
2. If an interposer is required, make sure that it is 57559211 Gateway device detected a bus protocol
connected between the I/O processor and the SCSI error
cable.
Servicer Response:
3. Ensure that the signal cable is seated correctly, and Usethe gateway device service documentation to
that there are no bent or damaged pins on the SCSI analyze the problem.
cable.
FRU List:
FCGATE
FRU List: FCIOA
FI00871
FI00871
FI01112
ANYFC
FI00872
FCCABLE
DEVTERM
FI00872
MH7TMED
DEVTERM
Code was loaded 57559300 Tape unit failure
If the attached device is an external device, do the FI00871
connected between the I/O processor and the SCSI Servicer Response:
cable. The tape unitdetected a hardware failure that does not
operation.
cable. FRU List:
FRU List: 57559302 Tape device failure or media error
FI01112 hardware failure or a media error.
FI00872 Refer to the tape unit service information for possible

information on diagnositic tests that can be run to
DEVTERM isolate between hardware and media failures.
FRU List:
MH7TMED
FI00871

57559303 • 57559802
UH7CLN
FRU List: cannot be read
FCGATE
Servicer Response:
The tape unit has detected that the data format on the
57559310 Licensed Internal Code for the tape unit tape media is not supported.
is not correct
FRU List: Clean the tape unit and retry the operation.
PTFSRCH
FI00871 cartridge.
FRU List:
57559320 Tape device Licensed Internal Code UH7USER
failure
MH7TMED
FRU List:
FI00130 UH7CLN
FI00871 FI00871
57559321 Gateway device Licensed Internal Code 57559500 Licensed Internal Code error.
error
Servicer Response:
Use thegateway device service documenation to processor data. For more information, see Performing an
analyze the problem. IOP dump using hardware service manager.
FRU List: FRU List:
FCCODE PTFSRCH
57559350 Tape unit detected a read or write error 57559800 System successfully recovered from
on tape medium temporary I/O error
A permanent read or write error occurred. Clean the No action required. This reference code is logged for
tape unit and retry the operation. information only.

exchange the tape media. 57559801 System successfully recovered from
temporary I/O error
FRU List:
MH7TMED Servicer Response:
UH7CLN information only.
FI00871 57559802 System successfully recovered from

temporary I/O error
57559351 Tape with excessive error rate was Servicer Response:
mounted in tape device. No action required. This reference code is logged for
information only.
Servicer Response:
FRU List:
MH7TMED

57559803 • 5755FFF6
57559803 System successfully recovered from 57559902 An IOP dump was initiated
temporary I/O error
Servicer Response:
Servicer Response: No action required.
information only.
required)
temporary I/O error
Servicer Response:
information only.

should be replaced.
Servicer Response:

Servicer Response:
was corrected.
FRU List:
UH7FIXD

was not upgraded
Servicer Response:
completed.

load the LIC for the tape drive again.
LIC.
FRU List:
UH7USER

Servicer Response:
information only.


FRU List:
FI00719
failed.
FRU List: FI00718
AJDGP01
AJDGP01
FI00719
MA_BRDG
failed. 6149B934 Incompatible hardware detected.
FRU List: FRU List:
AJDGP01 FI00719
FI00718 FI00718
FI00719
(6279, 6381, 6382, 6383, 6384, 6386, 6387, 63A0) Tape unit reference
codes
indications.
Servicer Response:

62799020 • 62799200
Before exchanging anyparts, verify that the following 2. Clean the Fibre Channel connectors.
condition is not present: 3. If there is a hub attached, verify that the hub is
v The attached device type or model is only supported operational.
on an I/O adapter that is attached to an I/O 4. If there is a gateway device attached, refer to the
processor. gateway device service documentation for
FRU List: additional problem analysis procedures.
UH7CNFG 5. refer to the tape device service documentation for
FI00871
FRU List:
FCIOA
FCDEV
Servicer Response:
FCCABLE
Processor that does not support Tape and Dasd 62799102 Gateway device detected a SCSI
devices at the same time. interface error
v An unsupported device type or model is attached. Servicer Response:
FRU List:
UH7CNFG
FRU List:
FI00871 FI00871
PTFSRCH FCGATE
FI00872
tape unit
DEVTERM
Servicer Response:
following before exchanging any parts: 62799200 Tape unit is not responding
1. If an interposer is required, make sure that it is Servicer Response:
connected between the I/O processor and the SCSI If the attached deviceis an external device, do the
cable. following before exchanging any parts:
2. Ensure that the SCSI cable is seated correctly, and 1. Ensure that the device is powered on.
that there are no bent or damaged pins on the SCSI 2. If an interposer is required, make sure that it is
cable. connected between the I/O processor and the SCSI
3. Ensure that a terminating plug is attached to the cable.
device end of the SCSI cable. 3. Ensure that the SCSI cable is seated correctly, and
FRU List: that there are no bent or damaged pins on the SCSI
FI00871 cable.
FI01112 device end of the SCSI cable.
FRU List:
FI00872 FI00871
DEVTERM FI01112
62799101 Fibre Channel interface error detected FI00872


62799201 • 62799303
PTFSRCH
Servicer Response:
error
cable. FRU List:
3. Ensure that the signal cable is seated correctly, and FCGATE
cable. FCIOA
FRU List: ANYFC

FI00871
FCCABLE
FI01112
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED 62799300 Tape unit failure

FRU List:
62799202 Tape unit failed after Licensed Internal FI00871
Code was loaded
Servicer Response: 62799301 Tape device failure, redundancy lost
If the attached device is an external device, do the Servicer Response:
following before exchanging any parts: The tape unitdetected a hardware failure that does not
1. Ensure that the device is powered on. prevent the tape unit from completing the current
2. If an interposer is required, make sure that it is operation.
cable. FI00871
cable.
4. Ensure that a terminating plug is attached to the Servicer Response:
device end of the SCSI cable. The tape unitdetected a failure that may be caused by a
FRU List:
FI01112 isolate between hardware and media failures.
FI00872 FRU List:

MH7TMED
DEVTERM
FI00871

response 62799303 Gateway device failure

FI00871 Use the gateway device servicedocumenation to
FI01112 FRU List:
FCGATE

62799310 • 62799803
62799310 Licensed Internal Code for the tape unit 62799355 The data format is incorrect; the tape
is not correct cannot be read
PTFSRCH The tape unit has detected that the data format on the
FI00871
Clean the tape unit and retry the operation.
failure
cartridge.
FRU List:
FRU List:
FI00130
UH7USER
FI00871
MH7TMED
62799321 Gateway device Licensed Internal Code UH7CLN

error
analyze the problem. 62799500 Licensed Internal Code error.
FCCODE If the system is operational, perform a dump of the I/O
62799350 Tape unit detected a read or write error IOP dump using hardware service manager.
on tape medium FRU List:
tape unit and retry the operation. 62799800 System successfully recovered from
temporary I/O error
exchange the tape media. Servicer Response:
MH7TMED
UH7CLN
temporary I/O error
information only.
Servicer Response:
temporary I/O error
information only.
FRU List:
MH7TMED
UH7CLN temporary I/O error
Servicer Response:
information only.

62799804 • 63819100
62799804 System successfully recovered from 6279FFF6 Tape volume statistics logged (no action
temporary I/O error required)
Servicer Response:
No action required. This reference code is logged for 63813202 Tape unit configuration error
information only.
Servicer Response:
62799810 Problem analysis has determined a part condition is not present:
should be replaced. v The attached device type or model is only supported
Servicer Response: on an I/O adapter that is attached to an I/O
This reference code is used for ending Online Problem processor.
Analysis with a list of failing items. (Information Only) FRU List:
UH7CNFG
problem has been corrected. FI00871
Servicer Response:
This reference code is used for ending Online Problem 63819020 Tape unit configuration error
Analysis when no problem was found or the problem Servicer Response:
was corrected. Before exchanging anyparts, verify that the following
FRU List: conditions are not present:
UH7FIXD v Tape and DASD devices attached to an I/O
was not upgraded v An unsupported device type or model is attached.

The I/O processor loading of Licensed Internal Code UH7CNFG
completed. FI00871
The tape unit will continue to operate with the PTFSRCH

v Wait for next IPL when the system will attempt to 63819100 Interface error detected by system or by
load the LIC for the tape drive again. tape unit
Servicer Response:
LIC.
FRU List: connected between the I/O processor and the SCSI
UH7USER cable.
62799901 Tape performance statistics logged. that there are no bent or damaged pins on the SCSI
cable.
Servicer Response:
No action required. This reference code is logged for 3. Ensure that a terminating plug is attached to the
information only. device end of the SCSI cable.
FRU List:
62799902 An IOP dump was initiated FI00871

No action required.
FI00872
DEVTERM

63819101 • 63819202
FI00872
cable.
FCDEV FRU List:

FI00871
FCCABLE
FI01112

interface error
FRU List:
Code was loaded
FCGATE
Servicer Response:
DEVTERM
cable. FI00871
cable.
DEVTERM
FRU List:
FI00871
FI01112

63819210 • 63819351

response
Servicer Response:
FRU List:
FI01112
FCGATE
PTFSRCH
is not correct
error FRU List:
PTFSRCH
Servicer Response:
FI00871
FRU List:
FCGATE
failure
FCIOA FRU List:
FI00130
FI00871
FI00871
ANYFC
FCCABLE error

FRU List:
FRU List:
on tape medium

FRU List: FRU List:
FI00871 MH7TMED

FRU List:
FI00871 MH7TMED

63819355 • 63819901
UH7CLN
temporary I/O error
FI00871
Servicer Response:
cannot be read
Servicer Response:
information only.
UH7CLN
FI00871
Servicer Response:
FRU List:
UH7FIXD
FRU List:
PTFSRCH
was not upgraded
Servicer Response:
temporary I/O error
Servicer Response:
information only.
LIC.
FRU List:
UH7USER
temporary I/O error
Servicer Response:
information only.

63819902 • 63829200
DEVTERM
Servicer Response:
No action required.
Servicer Response:
required)
Servicer Response: 3. If there is a hub attached, verify that the hub is
Before exchanging anyparts, verify that the following operational.
v The attached device type or model is only supported gateway device service documentation for
on an I/O adapter that is attached to an I/O additional problem analysis procedures.
processor.
FRU List: additonal problem analysis procedures.
UH7CNFG
FRU List:
FCIOA
FI00871
FCDEV
FCCABLE
Servicer Response:
conditions are not present: 63829102 Gateway device detected a SCSI
Processor that does not support Tape and Dasd Servicer Response:
devices at the same time. Usethe gateway device service documentation to
v An unsupported device type or model is attached. analyze the problem.
FRU List: FRU List:
UH7CNFG FI00871
FI00871 FCGATE
PTFSRCH FI00872
63829100 Interface error detected by system or by DEVTERM

tape unit
Servicer Response: 63829200 Tape unit is not responding
following before exchanging any parts: If the attached deviceis an external device, do the
1. If an interposer is required, make sure that it is following before exchanging any parts:
connected between the I/O processor and the SCSI 1. Ensure that the device is powered on.
cable.
2. Ensure that the SCSI cable is seated correctly, and connected between the I/O processor and the SCSI
that there are no bent or damaged pins on the SCSI cable.
cable.
3. Ensure that a terminating plug is attached to the that there are no bent or damaged pins on the SCSI
device end of the SCSI cable. cable.
FRU List:
FI01112 FI00871
FI00872

63829201 • 63829302
FI01112
response
FI00872
FRU List:
DEVTERM FI00871
FI01112
1. Ensure that the device is powered on. error
Servicer Response:
cable.
that there are no bent or damaged pins on the SCSI FRU List:
cable. FCGATE
FCIOA
FRU List: FI00871
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
Code was loaded FRU List:
FI00871
Servicer Response:
following before exchanging any parts: 63829301 Tape device failure, redundancy lost
2. If an interposer is required, make sure that it is The tape unitdetected a hardware failure that does not
connected between the I/O processor and the SCSI prevent the tape unit from completing the current
cable. operation.
3. Ensure that the SCSI cable is seated correctly, and FRU List:
cable.
4. Ensure that a terminating plug is attached to the 63829302 Tape device failure or media error
Servicer Response:
FRU List: The tape unitdetected a failure that may be caused by a

FRU List:
DEVTERM
MH7TMED
FI00871

63829303 • 63829802
UH7CLN
FCGATE
Servicer Response:
is not correct
PTFSRCH
FI00871 cartridge.
FRU List:
failure
MH7TMED
FRU List:
FI00130 UH7CLN
FI00871 FI00871
error
Servicer Response:
FRU List: FRU List:
FCCODE PTFSRCH

temporary I/O error
FRU List:

temporary I/O error
information only.
Servicer Response:
FRU List:
MH7TMED

63829803 • 63839100
temporary I/O error
Servicer Response:
information only.
required)
temporary I/O error
Servicer Response:
Servicer Response:
information only.
v The attached device type or model is only supported
63829810 Problem analysis has determined a part on an I/O adapter that is attached to an I/O
should be replaced. processor.
This reference code is used for ending Online Problem UH7CNFG
FI00871
problem has been corrected. 63839020 Tape unit configuration error
This reference code is used for ending Online Problem Before exchanging anyparts, verify that the following
Analysis when no problem was found or the problem conditions are not present:
was corrected.
FRU List: Processor that does not support Tape and Dasd
UH7FIXD devices at the same time.
63829900 Licensed Internal Code for tape unit FRU List:
was not upgraded UH7CNFG
Servicer Response:
The I/O processor loading of Licensed Internal Code FI00871
completed. PTFSRCH

tape unit
load the LIC for the tape drive again. Servicer Response:
level of LIC, the IOP will attempt to load the new 1. If an interposer is required, make sure that it is
LIC. connected between the I/O processor and the SCSI
cable.
FRU List:
UH7USER
cable.
63829901 Tape performance statistics logged. 3. Ensure that a terminating plug is attached to the
Servicer Response: device end of the SCSI cable.
No action required. This reference code is logged for FRU List:
information only. FI00871
FI01112
FI00872

63839101 • 63839202
DEVTERM FI01112
FI00872
cable.
FCDEV FRU List:

FI00871
FCCABLE
FI01112

interface error
FRU List:
Code was loaded
FCGATE
Servicer Response:
DEVTERM
cable. FI00871
cable.
DEVTERM
FRU List:
FI00871

63839210 • 63839351

response
Servicer Response:
FRU List:
FI01112
FCGATE
PTFSRCH
is not correct
error FRU List:
PTFSRCH
Servicer Response:
FI00871
FRU List:
FCGATE
failure
FCIOA FRU List:
FI00130
FI00871
FI00871
ANYFC
FCCABLE error

FRU List:
FRU List:
on tape medium

FRU List: FRU List:
FI00871 MH7TMED

FRU List:
FI00871 MH7TMED

63839355 • 63839901
UH7CLN
temporary I/O error
FI00871
Servicer Response:
cannot be read
Servicer Response:
information only.
UH7CLN
FI00871
Servicer Response:
FRU List:
UH7FIXD
FRU List:
PTFSRCH
was not upgraded
Servicer Response:
temporary I/O error
Servicer Response:
information only.
LIC.
FRU List:
UH7USER
temporary I/O error
Servicer Response:
information only.

63839902 • 63849200
DEVTERM
Servicer Response:
No action required.
Servicer Response:
required)
processor.
UH7CNFG
FRU List:
FCIOA
FI00871
FCDEV
FCCABLE
Servicer Response:
FRU List: FRU List:
UH7CNFG FI00871
FI00871 FCGATE
PTFSRCH FI00872

tape unit
cable.
cable.
FRU List:
FI01112 FI00871
FI00872

63849201 • 63849302
FI01112
response
FI00872
FRU List:
DEVTERM FI00871
FI01112
Servicer Response:
cable.
cable. FCGATE
FCIOA
FRU List: FI00871
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
FI00871
Servicer Response:
cable. operation.
cable.
Servicer Response:

FRU List:
DEVTERM
MH7TMED
FI00871

63849303 • 63849802
UH7CLN
FCGATE
Servicer Response:
is not correct
PTFSRCH
FI00871 cartridge.
FRU List:
failure
MH7TMED
FRU List:
FI00130 UH7CLN
FI00871 FI00871
error
Servicer Response:
FRU List: FRU List:
FCCODE PTFSRCH

temporary I/O error
FRU List:

temporary I/O error
information only.
Servicer Response:
FRU List:
MH7TMED

63849803 • 63869100
temporary I/O error
Servicer Response:
information only.
required)
temporary I/O error
Servicer Response:
Servicer Response:
information only.
v The attached device type or model is only supported
63849810 Problem analysis has determined a part on an I/O adapter that is attached to an I/O
should be replaced. processor.
This reference code is used for ending Online Problem UH7CNFG
FI00871
problem has been corrected. 63869020 Tape unit configuration error
This reference code is used for ending Online Problem Before exchanging anyparts, verify that the following
Analysis when no problem was found or the problem conditions are not present:
was corrected.
FRU List: Processor that does not support Tape and Dasd
UH7FIXD devices at the same time.
63849900 Licensed Internal Code for tape unit FRU List:
was not upgraded UH7CNFG
Servicer Response:
The I/O processor loading of Licensed Internal Code FI00871
completed. PTFSRCH

tape unit
load the LIC for the tape drive again. Servicer Response:
level of LIC, the IOP will attempt to load the new 1. If an interposer is required, make sure that it is
LIC. connected between the I/O processor and the SCSI
cable.
FRU List:
UH7USER
cable.
63849901 Tape performance statistics logged. 3. Ensure that a terminating plug is attached to the
Servicer Response: device end of the SCSI cable.
FI01112
FI00872

63869101 • 63869202
DEVTERM FI01112
FI00872
cable.
FCDEV FRU List:

FI00871
FCCABLE
FI01112

interface error
FRU List:
Code was loaded
FCGATE
Servicer Response:
DEVTERM
cable. FI00871
cable.
DEVTERM
FRU List:
FI00871

63869210 • 63869351

response
Servicer Response:
FRU List:
FI01112
FCGATE
PTFSRCH
is not correct
error FRU List:
PTFSRCH
Servicer Response:
FI00871
FRU List:
FCGATE
failure
FCIOA FRU List:
FI00130
FI00871
FI00871
ANYFC
FCCABLE error

FRU List:
FRU List:
on tape medium

FRU List: FRU List:
FI00871 MH7TMED

FRU List:
FI00871 MH7TMED

63869355 • 63869901
UH7CLN
temporary I/O error
FI00871
Servicer Response:
cannot be read
Servicer Response:
information only.
UH7CLN
FI00871
Servicer Response:
FRU List:
UH7FIXD
FRU List:
PTFSRCH
was not upgraded
Servicer Response:
temporary I/O error
Servicer Response:
information only.
LIC.
FRU List:
UH7USER
temporary I/O error
Servicer Response:
information only.

63869902 • 63879200
DEVTERM
Servicer Response:
No action required.
Servicer Response:
required)
processor.
UH7CNFG
FRU List:
FCIOA
FI00871
FCDEV
FCCABLE
Servicer Response:
FRU List: FRU List:
UH7CNFG FI00871
FI00871 FCGATE
PTFSRCH FI00872

tape unit
cable.
cable.
FRU List:
FI01112 FI00871
FI00872

63879201 • 63879302
FI01112
response
FI00872
FRU List:
DEVTERM FI00871
FI01112
Servicer Response:
cable.
cable. FCGATE
FCIOA
FRU List: FI00871
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
FI00871
Servicer Response:
cable. operation.
cable.
Servicer Response:

FRU List:
DEVTERM
MH7TMED
FI00871

63879303 • 63879802
UH7CLN
FCGATE
Servicer Response:
is not correct
PTFSRCH
FI00871 cartridge.
FRU List:
failure
MH7TMED
FRU List:
FI00130 UH7CLN
FI00871 FI00871
error
Servicer Response:
FRU List: FRU List:
FCCODE PTFSRCH

temporary I/O error
FRU List:

temporary I/O error
information only.
Servicer Response:
FRU List:
MH7TMED

63879803 • 63A09100
temporary I/O error
Servicer Response:
information only.
required)
temporary I/O error
63A03000 I/O adapter hardware error detected
Servicer Response:
FRU List:
FI01112
information only.
63A03202 Tape unit configuration error

should be replaced. Servicer Response:
Servicer Response:
Analysis with a list of failing items. (Information Only) v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
problem has been corrected. FRU List:
UH7CNFG
Servicer Response:
This reference code is used for ending Online Problem FI00871
was corrected.
63A09020 Tape unit configuration error
FRU List:
UH7FIXD Servicer Response:
was not upgraded v Tape and DASD devices attached to an I/O
Servicer Response: devices at the same time.
The I/O processor loading of Licensed Internal Code v An unsupported device type or model is attached.
completed. FRU List:
UH7CNFG
previous LIC. You may do either of the following: FI00871
load the LIC for the tape drive again. PTFSRCH
When the IOP is reset, if the device has the wrong 63A09100 Interface error detected by system or by
level of LIC, the IOP will attempt to load the new tape unit
LIC.
Servicer Response:
FRU List: If the attached device is an external device, do the
UH7USER following before exchanging any parts:
63879901 Tape performance statistics logged. connected between the I/O processor and the SCSI
cable.
Servicer Response:
information only.
cable.
FRU List:

63A09101 • 63A09202
FI00871 4. Ensure that a terminating plug is attached to the

FI01112
FRU List:
FI00871
FI00872
FI01112
DEVTERM
FI00872
63A09101 Fibre Channel interface error detected
DEVTERM
Servicer Response:
following before exchanging any parts: 63A09201 Tape unit command timeout
1. Ensure that the Fibre Channel cable is correctly Servicer Response:
connected to the ports. If the attached deviceis an external device, do the
2. Clean the Fibre Channel connectors. following before exchanging any parts:
3. If there is a hub attached, verify that the hub is 1. Ensure that the device is powered on.
operational. 2. If an interposer is required, make sure that it is
4. If there is a gateway device attached, refer to the connected between the I/O processor and the SCSI
gateway device service documentation for cable.
additional problem analysis procedures. 3. Ensure that the signal cable is seated correctly, and
5. refer to the tape device service documentation for that there are no bent or damaged pins on the SCSI
additonal problem analysis procedures. cable.
FRU List:
FCDEV FI00871
FCCABLE FI01112
63A09102 Gateway device detected a SCSI FI00872

interface error
DEVTERM
Servicer Response:
Usethe gateway device service documentation to MH7TMED
FRU List: 63A09202 Tape unit failed after Licensed Internal
FI00871 Code was loaded
FCGATE Servicer Response:

DEVTERM 2. If an interposer is required, make sure that it is
63A09200 Tape unit is not responding cable.
Servicer Response: that there are no bent or damaged pins on the SCSI
If the attached deviceis an external device, do the cable.
1. Ensure that the device is powered on. device end of the SCSI cable.
cable. FI00871
FI01112
cable.

63A09210 • 63A09350
FI00872 FRU List:

MH7TMED
DEVTERM
FI00871
63A09210 Illegal or unsupported tape unit
response 63A09303 Gateway device failure
FI00871 Use the gateway device servicedocumenation to
FI01112
FRU List:
FCGATE
PTFSRCH
63A09310 Licensed Internal Code for the tape unit

63A09211 Gateway device detected a bus protocol is not correct
error
FRU List:
FI00871
FRU List:
FCGATE
63A09320 Tape device Licensed Internal Code
failure
FCIOA
FRU List:
FI00871 FI00130
ANYFC FI00871
FCCABLE 63A09321 Gateway device Licensed Internal Code

error
FI00872
Servicer Response:
DEVTERM Use thegateway device service documenation to
63A09300 Tape unit failure FRU List:

FCCODE
FRU List:
FI00871
63A09350 Tape unit detected a read or write error
on tape medium
63A09301 Tape device failure, redundancy lost
Servicer Response:
Servicer Response: A permanent read or write error occurred. Clean the
The tape unitdetected a hardware failure that does not tape unit and retry the operation.
operation. If cleaning the tape unit does not correct the problem,
FRU List: exchange the tape media.
FI00871 FRU List:
MH7TMED
63A09302 Tape device failure or media error
UH7CLN
Servicer Response:
The tape unitdetected a failure that may be caused by a FI00871
Refer to the tape unit service information for possible

isolate between hardware and media failures.

63A09351 • 63A09900
63A09351 Tape with excessive error rate was 63A09802 System successfully recovered from
mounted in tape device. temporary I/O error
The tape unit detected that the mounted tape cartridge No action required. This reference code is logged for
has a history of excessive read and write errors. It is information only.
FRU List: 63A09803 System successfully recovered from
MH7TMED temporary I/O error
Servicer Response:
UH7CLN
information only.
FI00871
63A09804 System successfully recovered from

63A09355 The data format is incorrect; the tape temporary I/O error
cannot be read
Servicer Response:
The tape unit has detected that the data format on the information only.
Clean the tape unit and retry the operation. 63A09810 Problem analysis has determined a part
should be replaced.
If the operation continues to fail, use a different tape Servicer Response:
cartridge. This reference code is used for ending Online Problem
FRU List: Analysis with a list of failing items. (Information Only)
UH7USER
63A09899 Problem analysis completed, the
MH7TMED problem has been corrected.
UH7CLN Servicer Response:

FI00871
was corrected.
FRU List:
63A09500 Licensed Internal Code error.
UH7FIXD
Servicer Response:
63A09900 Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
FRU List:
PTFSRCH
completed.
temporary I/O error The tape unit will continue to operate with the
Servicer Response:
No action required. This reference code is logged for v Wait for next IPL when the system will attempt to
information only. load the LIC for the tape drive again.
temporary I/O error
LIC.
Servicer Response:
FRU List:
UH7USER
information only.

63A09901 • 6320C110
Servicer Response:
63A09901 Tape performance statistics logged.
No action required.
Servicer Response:
63A0FFF6 Tape volume statistics logged (no action
information only.
required)
63A09902 An IOP dump was initiated
(632x, 6330, 6331, 6333, 6336, 6337) Optical storage unit reference
codes
An optical storage unit failure occurred.
Note:
1. If the system is available, use online diagnostic tests when possible.
2. Use the Hardware Service Manager (HSM) verify function (via DST or SST) and verify that the unit is
operating correctly.
3. Search the problem log (WRKPRB) for a recent optical storage entry that may assist in analyzing the
problem. The WRKPRB entry will provide a unit reference code that can be found in the following
table.
Perform the following:
1. If the system is available, attempt the failing operation again with an optical media that is known to
be good. Does the operation complete successfully?
v Yes: The original optical media may be defective, or the problem may be intermittent. Attempt the
failing operation again with the original optical media to verify. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for word 1. These 8 characters are the
reference code. Find the reference code in the following table.
FI00870
6320C000 System log entry only, no service action
required
6320C020 Device internal configuration error
Servicer Response:
No action is required. This reference code is logged for FRU List:
6320C002 SCSI selection or reselection timeout 6320C100 SCSI bus command error occurred
occurred
FRU List:
FRU List: FI00870
FI00870
CNVTCRD
CNVTCRD
FI01106
FI01106
STORIOA
STORIOA
MEDIA
MEDIA
FI01141
FI01141
FI01140
FI01140
6320C110 SCSI command timeout occurred

6320C010 Undefined sense key returned by device
FRU List:
FRU List: FI00870

6320C210 • 6320CFF6
CNVTCRD 1. Verify that the disk has a format that is given

support.
FI01106 2. If the format is given support, clean the disk and
attempt the failing operation again.
STORIOA 3. If the operation fails again with the same reference
code, ask your media source for a replacement disk.
MEDIA
FRU List:
FI01141 MEDIA
FI01140 FI00870
6320C210 Unexpected device condition recovered 6320C400 Interface error detected by device

The device successfully recovered from a temporary FI00870
error. No action is required. This reference code is
logged for information only. CNVTCRD
FI01106
6320C300 Media or device error occurred
1. Clean the disk. MEDIA
FI01141
3. If this does not correct the problem, exchange the
failing items. FI01140
FRU List:
MEDIA 6320C402 Licensed Internal Code error

6320C301 Media or device error occurred FRU List:

FI00130
Servicer Response:
Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the 6320CFF2 Recovered from device not ready - Start
media contained in the drive. Unit issued
Servicer Response:
6320C302 Media or device error occurred The device successfully recovered from a temporary
Servicer Response: logged for information only.
The device encountered an ’out of spare sectors’
condition when writing to the media. The media can no
longer be written to but is still readable. Clean the 6320CFF4 Internal device error occurred
optical drive and the media contained in the drive. FRU List:
FI00870
6320C303 Media had an unknown format
MEDIA
Servicer Response:
information only. 6320CFF6 Device successfully recovered from a
temporary error.
6320C333 Incompatible media was detected Servicer Response:


6320CFF7 • 6321C300
6320CFF7 Recovered device error. 6321C010 Undefined sense key returned by device
FRU List:
6320CFFE Recovered SCSI bus error
FI00870
Servicer Response:
The device successfully recovered from a temporary
6321C100 SCSI bus command error occurred
logged for information only. FRU List:
FI00870
6320FF09 Licensed Internal Code for optical
device was not upgraded CNVTCRD

STORIOA
6320FF3D Recovered IOA error.
MEDIA
Servicer Response:
FI01140
6320FF6D Recovered System bus error

Servicer Response:
FRU List:
FI00870
CNVTCRD
6321C000 System log entry only, no service action FI01106

required
information only. MEDIA
FI01141
6321C002 SCSI selection or reselection timeout
occurred FI01140
FRU List:
FI00870 6321C210 Unexpected device condition recovered
CNVTCRD Servicer Response:

FI01106 error. No action is required. This reference code is
STORIOA
MEDIA
Servicer Response:
FI01141
1. Clean the disk.
FI01140 2. Attempt the failing operation again.
failing items.

6321C301 • 6321FF3D
FRU List:
MEDIA
Servicer Response:
FI00870 Ask your next level of support for assistance.
FRU List:
6321C301 Media or device error occurred FI00130
Servicer Response:
Dust check encountered. Optical media and/or drive’s 6321CFF2 Recovered from device not ready - Start
optical lens is dirty.Clean the optical drive and the Unit issued
media contained in the drive.
Servicer Response:
6321C302 Media or device error occurred error. No action is required. This reference code is
Servicer Response:
The device encountered an ’out of spare sectors’
condition when writing to the media. The media can no 6321CFF4 Internal device error occurred
longer be written to but is still readable. Clean the
FRU List:
optical drive and the media contained in the drive.
FI00870
6321C303 Media had an unknown format MEDIA

Servicer Response:
No action required. This reference code is logged for 6321CFF6 Device successfully recovered from a
information only. temporary error.
Servicer Response:
6321C333 Incompatible media was detected No action is required. This reference code is logged for
information only.
Servicer Response:
1. Verify that the disk has a format that is given 6321CFF7 Recovered device error.
2. If the format is given support, clean the disk and The device successfully recovered from a temporary
attempt the failing operation again. error. No action is required. This reference code is
3. If the operation fails again with the same reference logged for information only.
FRU List: 6321CFFE Recovered SCSI bus error
MEDIA Servicer Response:
FI00870 error. No action is required. This reference code is
6321C400 Interface error detected by device
FRU List: 6321FF09 Licensed Internal Code for optical
FI00870 device was not upgraded
Servicer Response:
CNVTCRD This reference code is logged for information only.
FI01106
6321FF3D Recovered IOA error.
MEDIA error. No action is required. This reference code is
FI01141
FI01140

6321FF6D • 632CC002
6321FF6D Recovered System bus error 632BCFC5 Error reading virtual optical volume. A
non-recoverable error was detected
Servicer Response:
while reading a virtual optical volume.
error. No action is required. This reference code is Servicer Response:
logged for information only. Check for errors on the Network File System server
and resolve them. Then retry the operation. If the
failure reoccurs, contact your hardware service
632BCFC1 Virtual media list access problem. A
provider.
virtual optical device cannot access the
file containing the list of volumes. FRU List:
SVCDOCS
Servicer Response:
On this partition and the Network File System server,
ensure the proper file is specified and proper authority 632BCFC6 Virtual optical volume is not valid. The
is granted. file specified does not contain data that
can be processed as a virtual optical
FRU List:
volume.
SVCDOCS
Servicer Response:
On the Network File System server, ensure all the files
632BCFC2 VError reading virtual volume list. A
specified in the list of optical volumes are correct.
non-recoverable error was detected
while reading the list of volumes. FRU List:
SVCDOCS
Servicer Response:
Check for errors on the Network File System server
and resolve them. Then retry the operation. If the 632BCFC7 Virtual optical device detected error. A
failure reoccurs, contact your hardware service virtual optical device detected an error
provider. reported by the Network File System
server that cannot be recovered.
FRU List:
Check for errors on the Network File System server
and resolve them. Then retry the operation. If the
632BCFC3 Virtual media volume list is not valid.
failure reoccurs, contact your hardware service
The data in the list of volumes is not
provider.
valid.
FRU List:
Servicer Response:
SVCDOCS
On the Network File System server, ensure that the
proper file is specified, that all files are entered
correctly, that there are no blank lines, and that the 632BCFC8 Virtual optical device error. A virtual
character set used is valid. optical device encountered a
non-recoverable error.
FRU List:
Contact your next level of support for assistance.
632BCFC4 Virtual optical volume access problem. FRU List:
A virtual optical device cannot access NEXTLVL
the file containing the specified optical
volume.
632CC000 System log entry only, no service action
Servicer Response: required
On the Network File System server, ensure the proper
Servicer Response:
file is specified in the list of volumes, and that the
proper authority is granted.
information only.
FRU List:
SVCDOCS
632CC002 SCSI selection or reselection timeout
occurred
Servicer Response:
Refer to the hosting partition for problem analysis.

632CC010 • 632CCFFE
632CC010 Undefined sense key returned by device 632CC333 Incompatible media was detected
Refer to the hosting partition for problem analysis. Perform the following:
1. Verify that the disk has a format that is given
632CC020 Device internal configuration error support.
2. If the format is given support, clean the disk and
Servicer Response:
3. If the operation fails again with the same reference
632CC100 SCSI bus command error occurred
4.
Servicer Response:
632CC400 Interface error detected by device
Servicer Response:
632CC110 SCSI command timeout occurred
Servicer Response:
632CC402 Licensed Internal Code program error
occurred
632CC210 Unexpected device condition recovered.
Servicer Response:
The device successfully recovered from
a temporary error.
FRU List:
Servicer Response:
PTFSRCH
information only.
632CCFF2 Recovered from device not ready - Start
Unit issued. The device successfully
632CC300 Media or device error occurred
recovered from a temporary error.
Servicer Response:
Servicer Response:
information only.
632CC301 Media or device error occurred
Servicer Response: 632CCFF4 Internal device error occurred
Servicer Response:
632CC302 Incompatible media was detected
Servicer Response: 632CCFF6 The device successfully recovered from
Perform the following: a temporary error
1. Verify that the disk has a format that is given Servicer Response:
support. No action is required. This reference code is logged for
2. If the format is given support, clean the disk and information only.
3. If the operation fails again with the same reference 632CCFF7 Recovered device error. The device
code, ask your media source for a replacement disk. successfully recovered from a temporary
4. error.
Servicer Response:
632CC303 Media had an unknown format No action is required. This reference code is logged for
information only.
Servicer Response:
information only. 632CCFFE Recovered SCSI bus error. The device
successfully recovered from a temporary
error.
Servicer Response:

632CFF3D • 6330C300

information only.
FRU List:
FI00870
632CFF3D Recovered IOA error. The device
FI01106
error.
information only. MEDIA
632CFF6D Recovered System bus error. The device FI01140

error. FI01141

information only.
CDTRAY

required
FRU List:
Servicer Response:
FI00870
information only.
FI01106
6330C002 SCSI selection or reselection timeout FI01112

occurred
FRU List: MEDIA
FI00870
FI01140
FI01106
FI01141
FI01112
DEVTERM
MEDIA
CDTRAY
FI01140
6330C210 Unexpected device condition recovered
FI01141
Servicer Response:
DEVTERM
error.No action is required. This reference code is
CDTRAY

Servicer Response:
FRU List:
FI00870
1. Clean the disk.
FRU List: failing items.
FI00870
FRU List:
MEDIA
FI00870

6330C301 • 6330FF6D
FRU List:
FI00130
Servicer Response:
6330CFF2 Recovered from device not ready - Start
optical lens is dirty.Clean the optical drive and the
Unit issued
Servicer Response:
Servicer Response: logged for information only.
While writing to the media, an ’out of spare sectors’
condition was encountered. The media can no longer
6330CFF4 Internal device error occurred
be written to but is still readable.Clean the optical drive
and the media contained in the drive. FRU List:
FI00870
6330CFF6 Device recovered from error after retries
Servicer Response:
No action required. This reference code is logged for Servicer Response:
information only. The device successfully recovered from a temporary
6330C333 Incompatible media was detected
Servicer Response:
6330CFF7 Recovered device error
1. Verify that the disk has a format that is given Servicer Response:
support. The device successfully recovered from a temporary
code, ask your media source for a replacement disk. 6330CFFE Recovered SCSI bus error

MEDIA The device successfully recovered from a temporary
FI00870 logged for information only.
6330C400 Interface error detected by device 6330FF09 Licensed Internal Code for optical
device was not upgraded
FRU List:
FI01106
6330FF3D Recovered I/O processor error
FI01112
Servicer Response:
FI01140
FI01141
DEVTERM 6330FF6D Recovered System bus error

Servicer Response:
CDTRAY The device successfully recovered from a temporary
6330C402 I/O processor internal program error logged for information only.
occurred
Servicer Response:

6331C000 • 6331C302
6331C000 System log entry only, no service action 6331C110 SCSI command timeout occurred
required
FRU List:
6331C002 SCSI selection or reselection timeout FI01112

occurred
MEDIA
FRU List:
FI00870 FI01140
FI01106 FI01141
FI01112 DEVTERM
MEDIA CDTRAY
FI01140
DEVTERM error.No action is required. This reference code is
CDTRAY
Servicer Response:
FRU List: Perform the following:
FI00870 1. Clean the disk.
6331C020 Device internal configuration error 3. If this does not correct the problem, exchange the
FI00870 FRU List:
MEDIA
FI00870
FRU List:
FI00870
FI01112 optical lens is dirty.Clean the optical drive and the
MEDIA
FI01140
Servicer Response:
FI01141 While writing to the media, an ’out of spare sectors’
DEVTERM be written to but is still readable.Clean the optical drive
and the media contained in the drive.
CDTRAY

6331C303 • 6333C002
6331C303 Media had an unknown format 6331CFF4 Internal device error occurred
No action required. This reference code is logged for FI00870
information only.
Servicer Response:
Servicer Response: The device successfully recovered from a temporary
Perform the following: error.No action is required. This reference code is
1. Verify that the disk has a format that is given logged for information only.
support.
2. If the format is given support, clean the disk and 6331CFF7 Recovered device error
Servicer Response:
3. If the operation fails again with the same reference The device successfully recovered from a temporary
code, ask your media source for a replacement disk. error.No action is required. This reference code is
FRU List: logged for information only.
MEDIA
FI00870
Servicer Response:
6331C400 Interface error detected by device error.No action is required. This reference code is
FRU List: logged for information only.
FI00870
FI01106 device was not upgraded
Servicer Response:
FI01112
FI01140
FI01141
Servicer Response:
DEVTERM error.No action is required. This reference code is
CDTRAY

6331C402 I/O processor internal program error
Servicer Response: error.No action is required. This reference code is
Ask your next level of support for assistance. logged for information only.
FRU List:
FI00130 6333C000 System log entry only, no service action
required
6331CFF2 Recovered from device not ready - Start Servicer Response:
Unit issued No action is required. This reference code is logged for
error.No action is required. This reference code is 6333C002 SCSI selection or reselection timeout
logged for information only. occurred
FRU List:
FI00870
FI01106

6333C010 • 6333C333
FI01112
FI01140 error.No action is required. This reference code is
FI01141
DEVTERM
Servicer Response:
CDTRAY Perform the following:
1. Clean the disk.
6333C010 Undefined sense key returned by device 2. Attempt the failing operation again.
FI00870
FRU List:
MEDIA
FRU List: FI00870
FI00870
Servicer Response:
FRU List: Dust check encountered. Optical media and/or drive’s
FI00870 optical lens is dirty.Clean the optical drive and the
FI01106
FI01112
Servicer Response:
MEDIA While writing to the media, an ’out of spare sectors’
FI01140 be written to but is still readable.Clean the optical drive
FI01141
DEVTERM
Servicer Response:
CDTRAY
information only.

FRU List:
Servicer Response:
FI00870
FI01106 1. Verify that the disk has a format that is given
support.
FI01112 2. If the format is given support, clean the disk and
MEDIA 3. If the operation fails again with the same reference
FI01140
FRU List:
MEDIA
FI01141
FI00870
DEVTERM
CDTRAY

6333C400 • 6336C020
6333C400 Interface error detected by device 6333FF09 Licensed Internal Code for optical
FRU List:
FI01106
FI01112
Servicer Response:
FI01140 The device successfully recovered from a temporary
FI01141 logged for information only.
DEVTERM 6333FF6D Recovered System bus error
CDTRAY Servicer Response:

6333C402 I/O processor internal program error logged for information only.
occurred
Servicer Response: 6336C000 System log entry only, no service action
Ask your next level of support for assistance. required
FI00130 No action is required. This reference code is logged for
information only.
Unit issued 6336C002 SCSI selection or reselection timeout
occurred
Servicer Response:
The device successfully recovered from a temporary FRU List:
error.No action is required. This reference code is FI00870
FI01106
FI01112
FRU List:
FI00870 MEDIA
6333CFF6 Device recovered from error after retries FI01140

DEVTERM
CDTRAY
Servicer Response: 6336C010 Undefined sense key returned by device
FRU List:
FI00870

FRU List:
Servicer Response:
FI00870

6336C100 • 6336C402
6336C100 SCSI bus command error occurred 6336C301 Media or device error occurred
FI00870 Dust check encountered. Optical media and/or drive’s
FI01106 media contained in the drive.
FI01112 6336C302 Media or device error occurred

FI01140 condition was encountered. The media can no longer
FI01141 and the media contained in the drive.
DEVTERM 6336C303 Media had an unknown format

Servicer Response:
CDTRAY
information only.
FRU List: 6336C333 Incompatible media was detected
FI00870
Servicer Response:
FI01106
FI01112 support.
MEDIA attempt the failing operation again.
FI01140 code, ask your media source for a replacement disk.
FRU List:
FI01141
MEDIA
DEVTERM
FI00870
CDTRAY
6336C400 Interface error detected by device
6336C210 Unexpected device condition recovered FRU List:
FI00870
Servicer Response:
FI01106
FI01112
6336C300 Media or device error occurred FI01140

Servicer Response:
Perform the following: FI01141
1. Clean the disk.
DEVTERM
3. If this does not correct the problem, exchange the CDTRAY
failing items.
FRU List: 6336C402 I/O processor internal program error
MEDIA occurred
Servicer Response:
FI00870

6336CFF2 • 6337C100
FRU List:
FI00130
required
Servicer Response:
Unit issued
information only.
Servicer Response:
6337C002 SCSI selection or reselection timeout
occurred
FRU List:
FI00870
FRU List: FI01106
FI00870
FI01112
MEDIA
Servicer Response:
logged for information only. FI01141
6336CFF7 Recovered device error DEVTERM
Servicer Response: CDTRAY

logged for information only. 6337C010 Undefined sense key returned by device
FRU List:
6336CFFE Recovered SCSI bus error FI00870
Servicer Response:
The device successfully recovered from a temporary 6337C020 Device internal configuration error
FRU List:
FI00870

FRU List:
Servicer Response:
FI00870
FI01106
FI01112
Servicer Response:
error.No action is required. This reference code is MEDIA
FI01140
6336FF6D Recovered System bus error FI01141

Servicer Response:
The device successfully recovered from a temporary DEVTERM
logged for information only. CDTRAY

6337C110 • 6337CFF2
6337C110 SCSI command timeout occurred 6337C303 Media had an unknown format
information only.
FI01106
FI01112
Servicer Response:
MEDIA Perform the following:
FI01140 support.
FI01141 attempt the failing operation again.
DEVTERM code, ask your media source for a replacement disk.
CDTRAY FRU List:

MEDIA
6337C210 Unexpected device condition recovered FI00870

Servicer Response:
The device successfully recovered from a temporary 6337C400 Interface error detected by device
logged for information only. FRU List:
FI00870
FI01106
Servicer Response:
Perform the following: FI01112
1. Clean the disk.
FI01140
3. If this does not correct the problem, exchange the FI01141
failing items.
FRU List: DEVTERM
MEDIA
CDTRAY
FI00870
6337C402 I/O processor internal program error
6337C301 Media or device error occurred occurred
Dust check encountered. Optical media and/or drive’s Ask your next level of support for assistance.
FRU List:
FI00130

Servicer Response: Unit issued
Servicer Response:

6337CFF4 • 660x3020
6337CFF4 Internal device error occurred 6337FF09 Licensed Internal Code for optical
FRU List:
Servicer Response:
The device successfully recovered from a temporary Servicer Response:
error.No action is required. This reference code is The device successfully recovered from a temporary
logged for information only. error.No action is required. This reference code is
Servicer Response:
The device successfully recovered from a temporary Servicer Response:
error.No action is required. This reference code is The device successfully recovered from a temporary
logged for information only. error.No action is required. This reference code is
Servicer Response:
(660x, 671x, 673x) Disk unit reference codes

Disk unit reference codes.
characters of word 1. Find the reference code in the following list. If the failing item is a disk unit, go to
Start Disk Service.
Attention: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
FRU List:
DISKDRV
FRU List:
DISKDRV STORIOA
660x3002 Addressed device failed to respond to FI01140

selection
FI01141
FRU List:
DISKDRV
660x3020 Storage subsystem configuration error
BACKPLN
FRU List:
DISKDRV
FI01106
FI01106
FI01140
STORIOA
660x3010 Disk device returned wrong response to
IOA FI01140

660x3029 • 660x7052
660x3029 A device replacement has occurred 660x3131 Device or IOA Licensed Internal Code
No action required. This reference code is logged for The device does not support a needed attribute and is
information only. running with degraded performance. Contact your next
level of support.
660x3100 Tape/optical or disk bus interface error FRU List:
occurred SVCDOCS
Servicer Response:
Perform DSKIP03. 660x7000 Disk sector read error
DISKDRV No action required. This reference code is logged for
information only.
STORIOA
FRU List:
DISKDRV
FI01106
FI01140 660x7001 Temporary disk data error

Servicer Response:
660x3109 IOA timed out a disk command A disk unit service action is recommended only if the
FRU List: code.
DISKDRV
FRU List:
STORIOA DISKDRV
FI01106 660x7003 Device format error

If the disk has not been formatted by the system,
initialize and format the disk.
660x3110 Disk bus interface error occurred
Servicer Response: 660x7004 System log entry only. No service action
Perform DSKIP03 . required.
FRU List:
STORIOA 660x7050 Data compression failure
Servicer Response:
DISKDRV
FI01106 FRU List:
SVCDOCS
FI01140
660x3130 Device Licensed Internal Code IOA are not compatible
The device is not supported with the level of code Perform the procedure specified in “Recovering From
currently on the system. Contact your next level of 6xxx7051 SRC” in the Backup and Recovery Guide.
support.
FRU List:
FRU List: CMPRES1
SVCDOCS
Servicer Response:
Perform the procedure specified in “Recovering From
6xxx7052 SRC ” in the Backup and Recovery Guide.
FRU List:

660xFFF2 • 671x3002
SVCDOCS
Servicer Response:
FRU List: Service Action Log contains an entry for this reference
DISKDRV code.
FRU List:
660xFFF3 Disk media format not valid DISKDRV
FRU List:
DISKDRV 660xFFFA Temporary disk bus error
Servicer Response:
660xFFF4 Disk device problem A disk unit service action is recommended only if the
FRU List: code.
DISKDRV
FRU List:
STORIOA DISKDRV
STORIOA
Service Action Log contains an entry for this reference FI01141
code.
BACKPLN
FRU List:
DISKDRV
660xFFFB SCSI bus reset occurred
660xFFF6 Disk device detected recoverable error Servicer Response:
Servicer Response:
information only.
code. 660xFFFE Temporary disk bus error
DISKDRV A disk unit service action is recommended only if the
code.
FRU List:
Servicer Response:
DISKDRV
information only.
STORIOA
FRU List:
DISKDRV FI01106
660xFFF8 Temporary disk data error FI01140
Servicer Response:
A disk unit service action is recommended only if the 671x102E Out of alternate sectors for disk storage
Service Action Log contains an entry for this reference FRU List:
code. DISKDRV
FRU List:
DISKDRV 671x3002 Addressed device failed to respond to
selection
FRU List:
DISKDRV

671x3010 • 671x7001
STORIOA STORIOA
BACKPLN FI01106
FI01106 FI01140
FI01140
671x3110 Disk bus interface error occurred
Servicer Response:
671x3010 Disk device returned wrong response to
Perform DSKIP03 .
IOA
FRU List:
FRU List:
STORIOA
DISKDRV
DISKDRV
STORIOA
FI01106
FI01140
FI01140
FI01141
671x3130 Device Licensed Internal Code

671x3020 Storage subsystem configuration error
Servicer Response:
Servicer Response:
The device is not supported with the level of code
currently on the system. Contact your next level of
FRU List: support.
DISKDRV
FRU List:
SVCDOCS
FI01106
STORIOA 671x3131 Device or IOA Licensed Internal Code

Servicer Response:
FI01140 The device does not support a needed attribute and is
running with degraded performance. Contact your next
671x3029 A device replacement has occurred level of support.

No action required. This reference code is logged for SVCDOCS
information only.
671x7000 Disk sector read error
671x3100 Tape/optical or disk bus interface error Servicer Response:
occurred No action required. This reference code is logged for
Perform DSKIP03. FRU List:
FRU List: DISKDRV
DISKDRV
STORIOA
Servicer Response:
FI01106 A disk unit service action is recommended only if the
code.
FI01140
FRU List:
DISKDRV
671x3109 IOA timed out a disk command
FRU List:
DISKDRV

671x7003 • 671xFFFA
FRU List:
DISKDRV
Servicer Response:
If the disk has not been formatted by the system,
initialize and format the disk.
Servicer Response:
required.
code.
FRU List:
671x7050 Data compression failure
DISKDRV
Servicer Response:
FRU List:
Servicer Response:
SVCDOCS
information only.
FRU List:
DISKDRV
Servicer Response:
The customer should perform the procedure specified
in “Recovering From 6xxx7051 SRC” in the Backup and
Recovery Guide . Servicer Response:
FRU List:
CMPRES1
code.
FRU List:
DISKDRV
Servicer Response:
The customer should perform the procedure specified
in “Recovering From 6xxx7052 SRC ” in the Backup and
Recovery Guide. Servicer Response:
FRU List:
SVCDOCS
code.
FRU List:
DISKDRV
FRU List:
DISKDRV
671xFFFA Temporary disk bus error
Servicer Response:
671xFFF3 Disk media format not valid
FRU List: Service Action Log contains an entry for this reference
DISKDRV code.
FRU List:
671xFFF4 Disk device problem DISKDRV
FRU List:
STORIOA
DISKDRV
FI01140
STORIOA
FI01141
code.

671xFFFB • 673x3130
FI01106
671xFFFE Temporary disk bus error 673x3029 A device replacement has occurred
A disk unit service action is recommended only if the No action required. This reference code is logged for
Service Action Log contains an entry for this reference information only.
code.
FRU List: 673x3100 Tape/optical or disk bus interface error
DISKDRV occurred

Perform DSKIP03.
FI01106 FRU List:
DISKDRV
FI01140
STORIOA
FI01106
FRU List:
DISKDRV FI01140
673x3002 Addressed device failed to respond to 673x3109 IOA timed out a disk command
selection
FRU List:
FRU List: DISKDRV
DISKDRV
STORIOA
STORIOA
FI01106
BACKPLN
FI01140
FI01106
FI01140 673x3110 Disk bus interface error occurred

Servicer Response:
673x3010 Disk device returned wrong response to Perform DSKIP03 .
IOA FRU List:
FRU List: STORIOA
DISKDRV
DISKDRV
STORIOA
FI01106
FI01140
FI01140
FI01141
673x3130 Device Licensed Internal Code
673x3020 Storage subsystem configuration error Servicer Response:
Servicer Response: The device is not supported with the level of code
If an MES is being installed, verify the configuration. currently on the system. Contact your next level of
support.
FRU List:
DISKDRV FRU List:
SVCDOCS

673x3131 • 673xFFF8
673x3131 Device or IOA Licensed Internal Code 673x7052 Data compression warning
The device does not support a needed attribute and is The customer should perform the procedure specified
running with degraded performance. Contact your next in “Recovering From 6xxx7052 SRC ” in the Backup and
level of support. Recovery Guide
FRU List: FRU List:
SVCDOCS SVCDOCS
673x7000 Disk sector read error 673xFFF2 Disk motor problem

No action required. This reference code is logged for DISKDRV
information only.
FRU List: 673xFFF3 Disk media format not valid
DISKDRV
FRU List:
DISKDRV
Servicer Response: 673xFFF4 Disk device problem
FRU List:
DISKDRV
code.
FRU List: STORIOA
DISKDRV
Servicer Response:
Servicer Response: A disk unit service action is recommended only if the
If the disk has not been formatted by the system, Service Action Log contains an entry for this reference
initialize and format the disk. See Work with disk unit code.
recovery.
FRU List:
DISKDRV
required.
673x7050 Data compression failure Servicer Response:

Servicer Response: Service Action Log contains an entry for this reference
Contact your next level of support. code.
FRU List: FRU List:
SVCDOCS DISKDRV
673x7051 Compressed device and compression 673xFFF7 Temporary disk data error
Servicer Response:
The customer should perform the procedure specified information only.
in “Recovering From 6xxx7051 SRC” in the Backup and
Recovery Guide . FRU List:
DISKDRV
FRU List:
CMPRES1
Servicer Response:
code.

673xFFF9 • 6A590BD1
FRU List: FI01141

DISKDRV
BACKPLN
Servicer Response:
A disk unit service action is recommended only if the Servicer Response:
Service Action Log contains an entry for this reference No action required. This reference code is logged for
code. information only.
FRU List:
DISKDRV 673xFFFE Temporary disk bus error
Servicer Response:
673xFFFA Temporary disk bus error A disk unit service action is recommended only if the
Servicer Response:
code.
Service Action Log contains an entry for this reference FRU List:
code. DISKDRV
FRU List:
DISKDRV STORIOA
STORIOA FI01106
FI01140 FI01140
(6A59) Workstation adapter console reference codes

The workstation adapter console detected a failure.
Look at characters 1 through 8 of the top 16 character line of function 11 (8 rightmost characters of word
1). These 8 characters are the reference code. Find the reference code in the following list.
FRU List:
6A590AD2 Communications adapter card test failed
FI00719
FRU List:
FI00718 FI00718
6A590AD3 Communications adapter card test failed 6A590BB0 Communications adapter card test failed
FRU List: FRU List:
FI00718 FI00719
6A590B25 Communications adapter card test failed FI00718
FRU List:
FI00719 6A590BD0 Communications adapter card test failed
FRU List:
FI00718 FI00719
FI00727 FI00718
6A590BA0 Communications adapter card test failed 6A590BD1 Communications adapter card test failed
FRU List: FRU List:
FI00719 FI00719
FI00718 FI00718
6A590BAB Communications adapter card test failed

6A590BEE • 6A590CC0
6A590BEE I/O card Licensed Internal Code ended 6A590C53 Binary synchronous control send-receive
abnormally test failed
FRU List: FRU List:
FI00719 FI00719
FI00718 FI00718
6A590C10 Communications adapter card test failed 6A590C60 Asynchronous send-receive test failed
FRU List: FRU List:
FI00719 FI00719
FI00718 FI00718
FI00727
6A590C63 Asynchronous send-receive test failed
FRU List:
6A590C20 Communications adapter card test failed
FI00719
FRU List:
FI00719 FI00718
FI00718
FRU List:
6A590C30 Adapter card failed modem interface
FI00719
test
FRU List: FI00718
FI00719
FI00718
FRU List:
FI00719
6A590C40 Synchronous-data-link-control
send-receive test failed
FI00718
FRU List:
FI00719
6A590C90 Communications adapter card X.21 test
failed
FI00718
FRU List:
FI00719
6A590C43 Synchronous-data-link-control
send-receive test failed
FI00718
FRU List:
FI00719
6A590CA1 Communications adapter card test failed
FI00718 FRU List:
FI00719
6A590C50 Binary synchronous control send-receive
FI00718
test failed
FRU List:
6A590CC0 Communications adapter card test failed
FI00719
FRU List:
FI00718 FI00719
FI00718

6A595007 • 6A59FFFF
6A595007 Diagnostic wrap test completed; no

errors detected
6A595008 Diagnostic wrap test completed; error

was detected
FRU List:
FI00719
DPAC
FI00718
6A59FFFF User suspected communications

problem.
FRU List:
UNAUPPR


indications.
72073202 Tape unit configuration error 72079100 Interface error detected by system or by
tape unit
Servicer Response:
Before exchanging anyparts, verify that the following Servicer Response:
condition is not present: If the attached device is an external device, do the
v The attached device type or model is only supported following before exchanging any parts:
on an I/O adapter that is attached to an I/O 1. If an interposer is required, make sure that it is
processor. connected between the I/O processor and the SCSI
cable.
FRU List:
UH7CNFG 2. Ensure that the SCSI cable is seated correctly, and
FI00871 cable.
FRU List:
FI01112
Processor that does not support Tape and Dasd FI00872
v An unsupported device type or model is attached. DEVTERM
FRU List:
UH7CNFG 72079101 Fibre Channel interface error detected
Servicer Response:
FI00871
PTFSRCH

72079102 • 72079210

operational.
4. If there is a gateway device attached, refer to the Servicer Response:
gateway device service documentation for If the attached deviceis an external device, do the
additional problem analysis procedures. following before exchanging any parts:
5. refer to the tape device service documentation for 1. Ensure that the device is powered on.
additonal problem analysis procedures. 2. If an interposer is required, make sure that it is
FRU List:
cable.
FCIOA
FCDEV that there are no bent or damaged pins on the SCSI
cable.
FCCABLE 4. Ensure that a terminating plug is attached to the
72079102 Gateway device detected a SCSI FRU List:

interface error FI00871

FI00872
FRU List:
FI00871 DEVTERM
FCGATE MH7TMED
FI00872
Code was loaded
DEVTERM
Servicer Response:
72079200 Tape unit is not responding following before exchanging any parts:
Servicer Response: 1. Ensure that the device is powered on.
If the attached deviceis an external device, do the 2. If an interposer is required, make sure that it is
following before exchanging any parts: connected between the I/O processor and the SCSI
1. Ensure that the device is powered on. cable.
2. If an interposer is required, make sure that it is 3. Ensure that the SCSI cable is seated correctly, and
connected between the I/O processor and the SCSI that there are no bent or damaged pins on the SCSI
cable. cable.
3. Ensure that the SCSI cable is seated correctly, and 4. Ensure that a terminating plug is attached to the
that there are no bent or damaged pins on the SCSI device end of the SCSI cable.
cable.
FRU List:
FRU List: FI01112
FI00871
FI00872
FI01112
DEVTERM
FI00872
DEVTERM response
FRU List:
FI00871
FI01112

72079211 • 72079351
PTFSRCH
is not correct
FRU List:
error
PTFSRCH
Servicer Response:
Usethe gateway device service documentation to FI00871
FRU List: 72079320 Tape device Licensed Internal Code
FCGATE failure
FRU List:
FCIOA
FI00130
FI00871
FI00871
ANYFC
FCCABLE error
Servicer Response:
FI00872 Use thegateway device service documenation to
DEVTERM
FRU List:
FCCODE
FRU List: 72079350 Tape unit detected a read or write error
FI00871 on tape medium
Servicer Response:
72079301 Tape device failure, redundancy lost A permanent read or write error occurred. Clean the
FRU List: FRU List:

FI00871 MH7TMED
UH7CLN
hardware failure or a media error. 72079351 Tape with excessive error rate was
Refer to the tape unit service information for possible
FRU List: recommended that you exchange the tape cartridge.
MH7TMED
FRU List:
FI00871 MH7TMED
UH7CLN
FRU List:
FCGATE

72079355 • 72079902
72079355 The data format is incorrect; the tape 72079804 System successfully recovered from
cannot be read temporary I/O error
The tape unit has detected that the data format on the No action required. This reference code is logged for
tape media is not supported. information only.
Clean the tape unit and retry the operation.

should be replaced.
cartridge. Servicer Response:
FRU List: Analysis with a list of failing items. (Information Only)
UH7USER
MH7TMED 72079899 Problem analysis completed, the

UH7CLN Servicer Response:
FI00871 Analysis when no problem was found or the problem
was corrected.
72079500 Licensed Internal Code error. FRU List:
Servicer Response: UH7FIXD
processor data. For more information, see Performing an 72079900 Licensed Internal Code for tape unit
IOP dump using hardware service manager. was not upgraded
PTFSRCH The I/O processor loading of Licensed Internal Code
72079800 System successfully recovered from completed.
temporary I/O error
Servicer Response: previous LIC. You may do either of the following:
information only.
72079801 System successfully recovered from When the IOP is reset, if the device has the wrong
temporary I/O error level of LIC, the IOP will attempt to load the new
Servicer Response: LIC.
information only. UH7USER
72079802 System successfully recovered from 72079901 Tape performance statistics logged.
temporary I/O error
Servicer Response:
No action required. This reference code is logged for information only.
information only.

temporary I/O error Servicer Response:
No action required.
Servicer Response:
information only.

7207FFF6 • 72080311

required)
(7208) Tape drive reference codes

indications.
v No: Is the failing tape unit located in a type 9427 Tape Library device?
– Yes: Go to (9427) Tape unit reference codes.
– No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
Note:
wrote the tape may be the cause of the problem.
Perform TU-PIP2. When the system is available,
Servicer Response: perform the following:
The tape drive reported a hardware error to the IOP; v Verify the operation of the tape drive. Use the
the amber light on the tape drive may be blinking. VFYTAP system command.
Perform TU-PIP2.
FRU List: Note: When a tape is initialized, a new label is
46G2227 recorded at the beginning of the tape, and any data
recorded previously is erased and overwritten. To
ML2TMED initialize used tapes, use the INZTAP system command
with “ Check for active files” option of *NO.
Use of the INZTAP “Clear” (security erase) option is
7208030B Tape unit detected a read error on the not recommended. The 7208 Tape Drive performs a
tape medium write operation to erase all of the tape; writing
Servicer Response: (erasing) a full-size tape takes up to 3.5 hours.
Read (or write) errors may be caused by: FRU List:
v Poor or damaged tape ML2TMED
v Dirty read/write heads
46G2227
v Damaged data cartridges
v Using a data cartridge previously recorded in a 46G3934
format or density that is not correct
v Using the wrong data cartridge (for example, one in 42F7300
a different format or density from another set of data
cartridges)
72080311 Tape unit detected a read error on the
® tape medium
If the data on the tape was not written by i5/OS the
format or the density may not be correct. Get or make Servicer Response:
a new copy of the data cartridge. If you are performing Perform the Action for reference code 030B.
a write or a save operation, initialize the tape. See the
note below.If you are performing a read or a restore FRU List:
operation, the tape may be worn or the device that ML2TMED

72080316 • 72080396
46G2227 46G2227
46G3934 46G3934
42F7300 42F7300
72080316 Tape unit detected a read error on the 72080338 Tape unit detected a read error on the
tape medium tape medium
Perform the Action for reference code 030B. Perform the Action for reference code 030B.
FRU List: FRU List:
ML2TMED ML2TMED
46G2227 46G2227
46G3934 46G3934
42F7300 42F7300
7208031C The data format is incorrect; the tape 7208033D Tape unit detected a read error on the
cannot be read tape medium
The tape format is not known or not compatible. The Perform the Action for reference code 030B.
data cartridge may not have been recorded using
FRU List:
i5/OS.Get another copy of the data cartridge recorded
ML2TMED
in a format and density given support by i5/OS.
FRU List: 46G2227
ML2TMED
46G3934
46G2227
42F7300
cannot be read 72080395 Tape unit detected a write error on tape
Servicer Response: medium
The tape format is not known or not compatible. The Servicer Response:
data cartridge may not have been recorded using Perform the Action for reference code 030B.
i5/OS.Get another copy of the data cartridge recorded
in a format and density given support by i5/OS. FRU List:
ML2TMED
FRU List:
ML2TMED 46G2227
46G2227
72080396 Tape unit detected a write error on tape
46G3934 medium
Servicer Response:
42F7300 Perform the Action for reference code 030B.
FRU List:
72080337 Tape unit detected a read error on the ML2TMED
tape medium
Servicer Response: 46G2227
Perform the Action for reference code 030B.
FRU List:
ML2TMED

72080397 • 72080418
46G2227
72080397 Tape unit detected a write error on tape
medium
720803B3 Tape unit detected a write error on tape
Servicer Response:
medium
Servicer Response:
FRU List:
ML2TMED
FRU List:
46G2227 ML2TMED
46G2227
7208039D Tape unit detected a write error on tape
medium
720803B4 Tape unit detected a write error on tape
Servicer Response:
medium
Servicer Response:
FRU List:
ML2TMED
FRU List:
46G2227 ML2TMED
46G2227
7208039E Tape unit detected a write error on tape
medium
720803B5 Tape unit detected a read error on the
Servicer Response:
tape medium
Servicer Response:
FRU List:
ML2TMED
FRU List:
46G2227 ML2TMED
46G2227
7208039F Tape unit detected a write error on tape
medium
Servicer Response:
Perform the Action for reference code 030B. Servicer Response:
The tape drive reported a hardware error to the IOP;
FRU List:
the amber light on the tape drive may be blinking.
ML2TMED
Perform TU-PIP2.
46G2227 FRU List:
46G2227
720803AE Tape unit detected a read or write error
ML2TMED
on tape medium
FRU List: 42F7300
ML2TMED
46G2227
Servicer Response:
720803B0 Tape unit detected a read or write error the amber light on the tape drive may be blinking.
on tape medium Perform TU-PIP2.
Perform the Action for reference code 030B. 46G2227
FRU List:
ML2TMED ML2TMED

72080419 • 72080499
46G3934 ML2TMED
42F7300 46G3934
42F7300
Servicer Response:
the amber light on the tape drive may be blinking. Servicer Response:
Perform TU-PIP2. The tape drive reported a hardware error to the IOP;
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227
46G3934 ML2TMED
42F7300 46G3934
42F7300
Servicer Response:
7208046D Tape unit failure
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227
46G3934 ML2TMED
42F7300 46G3934
42F7300
7208045A Tape unit failure
Servicer Response:
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227
46G3934 ML2TMED
42F7300 46G3934
42F7300
Servicer Response:
FRU List:
Perform TU-PIP2.
46G2227
FRU List:

7208049A • 720804A5
46G2227
720804A2 Tape unit failure
ML2TMED Servicer Response:
46G3934 the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300 FRU List:
46G2227
7208049A Tape unit failure
ML2TMED
Servicer Response:
The tape drive reported a hardware error to the IOP; 46G3934
Perform TU-PIP2.
42F7300
FRU List:
46G2227
Perform TU-PIP2.
42F7300 FRU List:
46G2227
7208049C Tape unit failure
ML2TMED
Servicer Response:
Perform TU-PIP2.
42F7300
FRU List:
46G2227
Perform TU-PIP2.
42F7300 FRU List:
46G2227
ML2TMED
Servicer Response:
Perform TU-PIP2.
42F7300
FRU List:
46G2227
Perform TU-PIP2.
42F7300 FRU List:
46G2227
ML2TMED
46G3934

720804A6 • 720804FC
42F7300 46G3934
42F7300
Servicer Response:
720804AC Tape unit failure
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227
46G3934 ML2TMED
42F7300 46G3934
42F7300
Servicer Response:
720804AD Tape unit failure
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227
46G3934 ML2TMED
42F7300 46G3934
42F7300
Servicer Response:
720804FA Tape unit failure
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227
46G3934 ML2TMED
42F7300 46G3934
42F7300
720804AB Tape unit failure
Servicer Response:
720804FC Tape unit failure
FRU List:
Perform TU-PIP2.
46G2227
FRU List:
ML2TMED 46G2227

720804FD • 72083110
ML2TMED
72083005 Blank tape or BOT encountered
46G3934 Servicer Response:
The tape drive has found a blank tape or BOT.When
42F7300 using a new data cartridge, the tape must first be
initialized.This error can also occur when reading a
tape if that tape was removed from the tape drive
720804FD Tape unit failure before writing was complete. Also see the Action for
Servicer Response: reference code 030B.
The tape drive reported a hardware error to the IOP; FRU List:
the amber light on the tape drive may be blinking. ML2TMED
Perform TU-PIP2.
FRU List: 46G2227
46G2227
AJEDA00
ML2TMED
46G3934 response
42F7300 Servicer Response:

The tape drive returned a response to the IOP that is
illegal or is not given support. Call your next level of
72083002 I/O processor addressed the tape unit; support
no response
FRU List:
The tape drive did not respond to commands from the
IOP. Perform the following: AJEDA00
1. Ensure that the system interface cable is connected.
2. Ensure that power is on. 72083100 Interface error detected by I/O processor
or by tape unit
If the above items are correct, call your next level of
support Servicer Response:
The IOP or the device detected a permanent error on
FRU List: the interface to the system. Call your next level of
46G2227 support
46G3934 FRU List:

46G2227
FI00830
FI00141
FI00141
FI00830
46G2599
46G2599
17G1500
42F7300
42F7300
17G1500
72083004 Tape unit failed after Licensed Internal 46G3934

Code was loaded
Servicer Response: AJEDA00
The tape drive does not respond to IOP commands
after new Licensed Internal Code was transferred to the 72083110 Tape unit command timeout
tape drive. Perform TU-PIP4.
Servicer Response:
FRU List: The tape drive did not complete a command sent by
46G2227 the IOP in the time allowed. Call your next level of
support

72084016 • 72089201
FRU List: FRU List:

46G2227 46G2227
FI00141 FI00131
FI00830 46G3934
46G2599 FI00830
42F7300 46G2599
17G1500 17G1500
46G3934
no response
AJEDA00
Servicer Response:
is not correct 1. Ensure that the device is powered on.
2. Ensure that the SCSI cable between the device and
FRU List: the I/O Processor or I/O Adaptor is seated
AJEDA00 correctly, and that there are not bent or damaged
pins on the SCSI cable.
72084017 Licensed Internal Code for the tape unit 3. Ensure that the terminating plug is attached to the
is not correct device.
FRU List: FRU List:
AJEDA00 46G2227
72089020 I/O processor detected a SCSI bus 46G3934

configuration error
FI00830
Servicer Response:
Before exchanging any parts, verify that the following FI00131
v Tape and DASD devices attached to an I/O 46G2599
Processor that does not support attachment of both
tape and DASD devices at the same time. 17G1500
v A device type or model that is not given support.
42F7300
FRU List:
UL2CNFG
46G2227
Servicer Response:
FI00130
72089100 Interface error detected by I/O processor the I/O Processor or I/O Adaptor is seated
or by tape unit correctly, and that there are not bent or damaged
Servicer Response: pins on the SCSI cable.
Before exchanging any parts, do the following: 3. Ensure that the terminating plug is attached to the
1. Ensure that the device is powered on. device.
2. Ensure that the SCSI cable between the device and FRU List:
the I/O Processor or I/O Adaptor is seated 46G2227
correctly, and that there are no bent or damaged
pins on the SCSI cable. 46G3934
device. FI00830

72089202 • 72089350
FI00131 42F7300
46G2599

The tape device detected a hardware failure that does
42F7300 not prevent the tape unit from completed the current
operation.Refer to the Tape unit service information to
46G2227
Servicer Response:
Before exchanging any parts, do the following: ML2TMED
2. Ensure that the SCSI cable between the device and 46G3934
the I/O Processor or I/O Adaptor is seated
correctly, and that there are not bent or damaged 42F7300
3. Ensure that the terminating plug is attached to the 72089302 Tape device failure or media error
device.
Servicer Response:
FRU List: The tape unit detected a failure that may be caused by
46G2227 a hardware failure or a media error. Refer to the tape
unit service information for possible information on
46G3934 diagnostic tests that can be run to isolate between
hardware and media failures.
FI00830
FRU List:
ML2TMED
FI00131
46G2227
46G2599
46G3934
17G1500
42F7300
42F7300

is not correct
response
FRU List:
FRU List:
46G2227
46G2227
FI00130
FI00130
FI00131 72089320 Tape device Licensed Internal Code

failure
72089300 Tape unit failure FRU List:
FI00130
Servicer Response:
46G2227
Perform TU-PIP2.
FRU List:
on tape medium
46G2227
Servicer Response:
ML2TMED A permanent read or write error occured. Clean the
tape unit and retry the operation.If cleaning the tape
46G3934 unit does not correct the problem, exchange the tape
media.

72089351 • 72089900
FRU List:
ML2TMED
from temporary error

46G3934 information only.
42F7300 72089802 I/O processor successfully recovered

has a history of excessive read and write errors. It is 72089803 I/O processor successfully recovered
recommended that you exchange the tape cartridge. from temporary error
ML2TMED No action required. This reference code is logged for
information only.
UL2CLN
46G2227 72089810 Problem analysis has determined a part

should be replaced.
72089355 The data format is incorrect; the tape Servicer Response:

cannot be read This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information only)
Servicer Response:
tape media is not supported. Clean the tape unit and 72089899 Problem analysis completed, the
retry the operation.If the operation continues to fail, use problem has been corrected.
a different tape cartridge. Servicer Response:
FRU List: This reference code is used for ending Online Problem
UL2USR1 Analysis when no problem was found or the problem
was corrected.
ML2TMED FRU List:
UL2FIXD
UL2CLN
46G2227
was not upgraded
Servicer Response:
error
(LIC) to the programmable tape drive was not
Servicer Response: completed.The tape drive will continue to operate with
If the system is operational, take a dump of the I/O the previous LIC. You may do either of the following:
processor data. For more information, see Service v Wait for next IPL when the system will attempt to
Functions located in your host system’s service guide, load the LIC for the tape drive again.
or contact your next level of support for assistance
v Perform TU-PIP4 to reset the IOP and the tape drive.
FRU List: When the IOP is reset, if the device has the wrong
FI00130 level of LIC, the IOP will attempt to load the new
LIC.
72089800 I/O processor successfully recovered FRU List:
from temporary error UL2WAIT
Servicer Response:
information only.

7208FF09 • 7208FFFF
FI00141
7208FF09 Licensed Internal Code for tape unit
was not upgraded
46G2599
Servicer Response:
The I/O processor loading of Licensed Internal Code 17G1500
(LIC) to the programmable tape drive was not
completed.The tape drive will continue to operate with 42F7300
the previous LIC. You may do either of the following:
required)
When the IOP is reset, if the device has the wrong Servicer Response:
level of LIC, the IOP will attempt to load the new No action required. This reference code is logged for
LIC. information only.
FRU List:
UL2WAIT 7208FFF8 Asynchronous device attached;
synchronous device expected
7208FF4D I/O processor successfully recovered Servicer Response:

from temporary error The attached device is operational and working in the
asynchronous mode of data transfer.The IBM tape unit
Servicer Response: uses the synchronous mode of data transfer; if the
No action required. This reference code is logged for attached device is an IBM tape unit, exchange the tape
information only.When the system is available, display unit.
the operator messages, find message CPI946B, and
press F14 to run online problem analysis to see if the FRU List:
error threshhold has been exceeded. 46G2227
FRU List:
46G2227 7208FFFE Tape unit detected a read error on the
tape medium
FI00830
FRU List:
46G2599 ML2TMED
46G3934 46G2227
17G1500 46G3934
42F7300 42F7300
AJEDA00 7208FFFF Tape unit detected a write error on tape

medium
7208FF5D I/O processor successfully recovered Servicer Response:
from temporary error Perform the Action for reference code 030B.
No action required. This reference code is logged for ML2TMED
information only.When the system is available, display
the operator messages, find message CPI946B, and 46G2227
press F14 to run online problem analysis to see if the
error threshhold has been exceeded.
FRU List:
46G2227
46G3934
FI00830


indications.

Servicer Response: Refer to the 9427 8mm Tape Cartridge Library Service
Refer to the 9427 8mm Tape Cartridge Library Service Guide.
Guide.
94273xxx Device or interface error.
942703xx Tape unit detected an error on the tape
Servicer Response:
medium
Refer to the 9427 8mm Tape Cartridge Library Service
Servicer Response: Guide.
Read (or write) errors may be caused by:
v Poor or damaged tape 94274016 Licensed Internal Code for the tape unit
v Dirty read/write heads is not correct
v Damaged data cartridges FRU List:
v Using a data cartridge previously recorded in a AJEDA00
format or density that is not correct
v Using the wrong data cartridge (for example, one in 94274017 Licensed Internal Code for the tape unit
a different format or density from another set of data is not correct
cartridges)
FRU List:
Do the following: AJEDA00
1. Clean the tape unit and retry the operation.
2. If cleaning the tape unit does not correct the 94279020 I/O processor detected a SCSI bus
problem, exchange the tape media. configuration error
Servicer Response:
942704xx Tape unit failure Before exchanging any parts, verify that the following
Servicer Response:
Processor that does not support attachment of both
tape and DASD devices at the same time.

94279100 • 94279300
v A device type or model that is not given support.

FRU List:
Servicer Response:
ULYCNFG 86G9251
FI00130 1. Ensure that the device is powered on.
86G9254 the I/O Processor or I/O Adaptor is seated
correctly, and that there are not bent or damaged
3. Ensure that the terminating plug is attached to the
or by tape unit
device.
Servicer Response:
FRU List:
86G9251
2. Ensure that the SCSI cable between the device and FI00131
correctly, and that there are no bent or damaged 86G9254
3. Ensure that a terminating plug is attached to the EXTSCSI
device.
17G9134 86G9255 86G9274
FRU List:
86G9251
FI00130
FI00131
86G9254 Code was loaded
Servicer Response:
EXTSCSI
86G9255 86G9274 17G9134 1. Ensure that the device is powered on.
FI00130 the I/O Processor or I/O Adaptor is seated
3. Ensure that the terminating plug is attached to the
no response
device.
Servicer Response:
FRU List:
86G9251 86G9274 86G9254
response
pins on the SCSI cable. FRU List:
3. Ensure that the terminating plug is attached to the 86G9251
device.
FI00130
FRU List:
86G9251 86G9274 86G9254
FI00131
FI00131
EXTSCSI Servicer Response:
17G9134 87G1531 86G9255 the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
86G9251 LIBDEV MLYTMED 86G9274 86G9255

94279301 • 94279803
94279301 Tape device failure, redundancy lost 94279355 The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape device detected a hardware failure that does Servicer Response:
not prevent the tape unit from completed the current The tape unit has detected that the data format on the
operation.Refer to the Tape unit service information to tape media is not supported. Clean the tape unit and
determine the failing item. retry the operation.If the operation continues to fail, use
a different tape cartridge.
FRU List:
86G9251 LIBDEV MLYTMED 86G9274 86G9255 FRU List:
ULYUSR1 MLYTMED ULYCLN 86G9251
Servicer Response:
error
The tape unit detected a failure that may be caused by
a hardware failure or a media error. Refer to the tape Servicer Response:
unit service information for possible information on If the system is operational, perform a dump of the I/O
diagnostic tests that can be run to isolate between processor data.
hardware and media failures.
FRU List:
FRU List: FI00130
MLYTMED 86G9251
94279600 Equipment Check Failure on Library
94279310 Licensed Internal Code for the tape unit Device.
is not correct
Servicer Response:
FRU List: See library device service information to resolve the
86G9251 error.
FRU List:
FI00130
LIBDEV

failure
FRU List:
Servicer Response:
FI00130
information only.
86G9251

94279350 Tape unit detected a read or write error from temporary error
on tape medium
Servicer Response:
A permanent read or write error occured. Clean the information only.
tape unit and retry the operation.If cleaning the tape
unit does not correct the problem, exchange the tape
media. 94279802 I/O processor successfully recovered
FRU List:
MLYTMED 86G9251 Servicer Response:
information only.
Servicer Response: from temporary error
information only.
FRU List:
MLYTMED ULYCLN 86G9251

94279810 • 9427FFFE
press F14 to run online problem analysis to see if the

should be replaced.
FRU List:
Servicer Response:
86G9251
Analysis with a list of failing items. (Information only)
FI00141
94279899 Problem analysis completed, the EXTSCSI

Servicer Response: 17G9134 86G9253 86G9255 AJSLC01
Analysis when no problem was found or the problem 9427FF5D I/O processor successfully recovered
was corrected. from temporary error
ULYFIXD No action required. This reference code is logged for
94279900 Licensed Internal Code for tape unit the operator messages, find message CPI946B, and
was not upgraded press F14 to run online problem analysis to see if the
Servicer Response:
The I/O processor loading of Licensed Internal Code FRU List:
(LIC) to the programmable tape drive was not 86G9251 86G9253
completed.The tape drive will continue to operate with
the previous LIC. You may do either of the following: EXTSCSI
load the LIC for the tape drive again. FI00141
17G9134 86G9255
LIC. 9427FFF6 Tape volume statistics logged (no action
required)
FRU List:
ULYWAIT Servicer Response:
information only.
9427FF09 Licensed Internal Code for tape unit
was not upgraded
9427FFF8 Asynchronous device attached;
Servicer Response:
synchronous device expected
(LIC) to the programmable tape drive was not Servicer Response:
completed.The tape drive will continue to operate with The attached device is operational and working in the
the previous LIC. You may do either of the following: asynchronous mode of data tranfer. The IBM tape unit
v Wait for next IPL when the system will attempt to uses the synchronous mode of data transfer; if the
load the LIC for the tape drive again. attached device is an IBM tape unit, exchange the tape
unit.
v See the system service documentation to reset the
IOP and the tape drive. When the IOP is reset, if the FRU List:
device has the wrong level of LIC, the IOP will 86G9251
attempt to load the new LIC.
FRU List: 9427FFFE Tape unit detected a read error on the
ULYWAIT tape medium
Servicer Response:
9427FF4D I/O processor successfully recovered Perform the Action for reference code 03xx.
FRU List:
Servicer Response: MLYTMED 86G9251 86G9253
the operator messages, find message CPI946B, and

9427FFFF
9427FFFF Tape unit detected a write error on tape

medium
Servicer Response:
Perform the Action for reference code 03xx.
FRU List:
MLYTMED 86G9251

Chapter 11. Axxx Reference Codes
Axxx Reference Codes
(A1xx) Service processor reference (attention) codes

An A1xx system reference (attention) code is an attention code posted by the service processor.
An A1XX SRC offers information about a platform or service processor dump, confirms a control panel
function request, or indicates an issue with a service processor wake-on-LAN setting.
The A1xx table uses the following format:

v The reference code, contains numbers that identify a particular action your server performs during
initialization of firmware.
v The description offers a brief description about this SRC. It may also contain instructions for
continuing the problem analysis.
v The FRU List offers a link to instructions or service actions for recovering from a hang on an attention
code. Click the FRU List only when you experience a hang condition on an attention code. For
example, a hang condition occurs when your server performs a requested action but the SRC in the
control panel display does not change for several minutes and the service processor appears to be
hung.
Servicer Response:
A1003000 Platform dump was successful
The control panel displays this attention code after a
FRU List: service processor dump (panel function 43) is
FSPSPD1 requested. When you see this code, scroll to function 43
again on the panel and press Enter to perform the
service processor dump. Perform isolation procedure
A1003001 Reserved (for platform dump)
FSPSPD1 .
FRU List:
FSPSPD1
A1008003 Confirm restart IPL (control (operator)
panel function 03.
A1003022 Confirm partition dump (control
Servicer Response:
(operator) panel function 22)
The control panel displays this attention code after a
Servicer Response: restart IPL (panel function 03) is requested. When this
The control panel displays this attention code after you SRC is displayed, scroll to function 03 again on the
request a partition dump (panel function 22). When panel and press enter to perform the restart IPL.
you see this code, scroll to function 22 again on the Perform isolation procedure FSPSPD1 .
panel and press Enter to perform the partition dump.
Perform isolation procedure FSPSPD1 .
A1008008 Confirm fast power-off (control panel
function 08)
A1003042 Confirm platform dump (control panel
Servicer Response:
function 42)
This attention code is displayed on the control panel
Servicer Response: after you request a fast power-off (panel function 08).
The control panel displays this attention code after you When you see this code, scroll to function 08 again on
request a platform dump (panel function 42). When the panel and press Enter to perform the fast
you see this code, scroll to function 42 again on the power-off. Perform isolation procedure FSPSPD1 .
panel and press Enter to perform the platform dump.
A1008009 Beginning emergency power off (EPO)
countdown.
A1003043 Confirm service processor dump (control
Servicer Response:
panel function 43)

A100800A • A2xx2320

A181D001 The hypervisor did not post an Xdown
interrupt when a reset/reload occurred.
A100800A Proceeding with EPO. This SRC
Servicer Response:
displays after the countdownhas
completed successfully.
Servicer Response:
A1A3C100 Invalid operational mode for remote
power on (wake onLAN)
Servicer Response:
A181D000 The hypervisor did not respond to a
Check the service processor settings for remote power
ROLE or FAILOVER message.
on.
Servicer Response:
(A2xx) Logical partition reference codes

A2xx Logical partition reference codes
When the server posts these SRCs, you can find them in the Serviceable Event View or the view that you
use to see informational logs (such as the Product Activity Log or ASM).
1. Characters 3 and 4 of word 1 are the partition ID of the logical partition with the problem.
2. If the SRC begins with A2xx, no service action is required.
A2xx1132 A problem occurred during the IPL of a A2xx1320 A problem occurred during the IPL of a
partition. No service action required. partition. No service action required.
A2xx1230 A problem occurred during the IPL of a A2xx2048 A problem occurred during a partition
partition. No service action required. Main Storage Dump. No service action
required.
A2xx1260 A problem occurred during the IPL of a
partition. No service action required. A2xx2058 A problem occurred during a partition
Main Storage Dump. No service action
required.
partition. No service action required.
A2xx1280 A problem occurred during a partition
Main Storage Dump. No service action
required. A2xx2300 A problem occurred during the IPL of a
A2xx1281 A partition memory error occurred. No
service action required. A2xx2310 A problem occurred during the IPL of a
partition. No service action required. A2xx2320 A problem occurred during the IPL of a

A2xx2425 • A2xx5123
A2xx2475 A problem occurred during the IPL of a A2xx3141 System log entry only, no service action
partition. No service action required. required.
A2xx3088 System log entry only, no service action A2xx3200 System log entry only, no service action
required. required.
A2xx308C A problem occurred during the IPL of a A2xx4158 System log entry only, no service action
A2xx3120 System log entry only, no service action A2xx5115 A problem occurred during the IPL of a
required. partition. No service action required.
A2xx3123 System log entry only, no service action A2xx5117 A problem occurred during the IPL of a
required. partition. No service action required.
Chapter 11. Axxx Reference Codes 517

A2xx5135 • A2xx8117
A2xx5148 A problem occurred during the IPL of a A2xx690A A problem occurred during the IPL of a
A2xx514A A problem occurred during a partition A2xx8080 System log entry only, no service action
Firmware Assisted Dump. No service required.
action required.
A2xx542A A problem occurred during a partition partition. No service action required.
Firmware Assisted Dump. No service
action required.
A2xx542B A problem occurred during a partition
action required.
A2xx543A A problem occurred during a partition

action required.

A2xx543B A problem occurred during a partition
action required.
A2xx543C System log entry only, no service action
required.
A2xx543D A problem occurred during a partition
action required. A2xx8114 A problem occurred during the IPL of a

A2xx8121 • A2xxF00A
A2xx8121 A problem occurred during the IPL of a A2xxA101 A problem occurred after a partition
partition. No service action required. ended abnormally. No service action
required.
partition. No service action required. A2xxB07B System log entry only, no service action
required.
partition. No service action required. A2xxB215 A problem occurred after a partition
ended abnormally. No service action
required.
A2xxC1F0 A problem occurred during a power off
a partition. No service action required.
A2xxD150 A problem occurred after a partition
A2xx813A A problem occurred during the IPL of a
required.
A2xxE0AA A problem occurred during the IPL of a

A2xx8140 System log entry only, no service action
required.
A2xxF001 A problem occurred during the IPL of a

required.

required.
A2xxF004 A system request to power off a

partition failed. No service action
required.
required.

A2xxF005 A system request to power off a
required.
partition failed. No service action
required.
required.
A2xx8150 Platform LIC detected an error. No
service action required.
A2xxF007 A problem occurred during a power off
a partition. No service action required.
A2xx8151 Platform LIC detected an error. No
service action required.
A2xx8152 No active system processors. No service
action required.
A2xxF009 System log entry only, no service action
required.
A2xxA100 A problem occurred after a partition
A2xxF00A System log entry only, no service action
required.
required.

A2xxF00B • A6xx0200
A2xxF00B System log entry only, no service action A2xxF00C System log entry only, no service action
required. required.
(A6xx) Licensed Internal Code reference codes

A6xx Licensed Internal Code reference codes.

1. Find the SRC in the following list.
2. Perform the actions in the Servicer Response field.
In all cases, after you determine the FRU, go to the locations table for the system or tower you are
working on to determine the location, and to the removal and replacement procedure for the FRU.
FRU List:
A6xx0000 Operating system status code
AJDG301
Servicer Response:
This reference codeis for information only. It is shown
A6xx0106 Terminate Immediate data is not valid
in the Product activity log as a sideeffect of a condition
that was detected by LIC. Servicer Response:
Perform LICIP08 .
Normally, no actionshould be taken as a result of
FRU List:
information reference codes. However, to isolatethe root
AJDG301
cause, use these suggestions:
1. Examine the date and time of the informational
reference code. A6xx0107 Main storage dump must be copied for
service.
2. Determine if any other reference codes have been
logged at or before the same date and time. Servicer Response:
3. Begin the service approach based on these other Theserver detected an unrecoverable machine check
logged errors. condition. Collect allthe words of the SRC and the main
store dump and send to your system manufacturerfor
analysis.
A6xx0102 A machine check occurred during IPL
Servicer Response: A6xx0109 An unrecoverable memory error
Words 2 to 9of this SRC contain additional diagnostic occurred.
information. Record SRC words 1through 9 before
attempting to IPL again and report the problem to your Servicer Response:
SoftwareService Provider. Re-IPL the partition that terminated. Then, look for and
correct errors with SRCs of the form B1xxxxxx in the
Serviceable Event View that indicate the replacement of
A6xx0103 Main storage dump must be copied for memory in the failing item list.
service.
Servicer Response: If there are no B1xxxxxx SRCs in the Serviceable Event
Perform LICIP01 . View that indicate a memory problem, perform a slow
boot in order to run diagnostics on the memory. Then,
look for and correct errors with SRCs of the form
A6xx0104 Terminate Immediate reference code is B1xxxxxx in the Serviceable Event View.
bad
Servicer Response: A6xx0200 System firmware has experienced a low
Perform LICIP08 . storage condition. No immediate action
FRU List: is necessary.
AJDG301 Servicer Response:
Continue running the system normally. At the earliest
A6xx0105 More than one request to terminate the convenient time work with your service provider to
system was issued perform a platform dump and reIPL the system.

Perform LICIP08 . SVCDOCS

A6xx0202 • A6xx0305
FI00500
A6xx0202 Unrecoverable read error
Restore the Licensed Internal Code using Licensed
Internal Code Install and Restore in Service Functions FI00301
located in your host system’s service guide, or contact
your next level of support for assistance. AJDG301
A6xx0210 The system ASP has run out of disk A6xx0277 A compression disk unit cannot
storage complete an operation.
The outof storage condition in the system ASP can be
caused by an allocation failurein some other system Note: Do not power off the system when performing
software. This could be a looping condition that this procedure.
continuesto allocate storage. Contact your service Look at the 4 leftmost characters of the Data display for
representative for assistance withthe Main Storage word 7. These four characters indicate the type of
Dump. problem that exists and the recovery action to perform.
A6xx0244 Contact was lost with the device If these characters are 8402 or 2002, thecompression
indicated disk unit is temporarily full of data. The command to
the compressiondisk is being held. When the storage
Servicer Response: subsystem controller has created sufficientspace on the
Do notpower off the system. Perform LICIP13 . compression disk unit to contain the data, the
FRU List: command whichis being held will be released and the
FI00580 system will resume normal processing. If the system
does not resume normal processing w ithin 20 minutes,
FI00500 contactyour next level of support.
FI00302 If these characters are 8400 or 2000,the compression

disk unit is full of data. The command to the
FI00301 compressiondisk is being held. The customer should
perform the recovery actions specified in “Disk Unit
Full Considerations” in the Backup and Recovery
AJDG301
Guide, SC41-5304.
A6xx0255 Contact was lost with the device

A6xx0302 Recursion in exception handler.
indicated
Servicer Response:
Servicer Response:
Perform LICIP08 .
Do notpower off the system. Perform LICIP13 .
FRU List:
FRU List:
AJDG301
FI00580
FI00500 A6xx0304 Component specific exception handler

return code not valid.
FI00302
FRU List:
Perform LICIP08.
FI00301
AJDG301
AJDG301
A6xx0305 Exception while storage management

A6xx0266 Contact was lost with the device lock is held.
indicated
Servicer Response:
Servicer Response: Perform LICIP08 .
Do notpower off the system. Perform LICIP13 .
FRU List:
FRU List: AJDG301
FI00580

A6xx0307 • A6xx0401
AJDG301
A6xx0307 LIC exception code detected a problem
Servicer Response:
Component Specific Exception Handler recursion is
detected in an OS/400® process. Perform LICIP08 . Servicer Response:
Perform LICIP08 .
FRU List:
AJDG301 FRU List:
AJDG301
Servicer Response:
Component SpecificException Handler recursion is Servicer Response:
detected in an OS/400 process. Perform LICIP08 . Perform LICIP08 .
FRU List: FRU List:
AJDG301 AJDG301
A6xx0317 Traceback for code not found A6xx0333 A branch to a bad address was
attempted
Servicer Response:
Perform LICIP08 . Servicer Response:
Perform LICIP08 .
FRU List:
AJDG301 FRU List:
AJDG301
A6xx0334 Exception Handler could not be
Servicer Response:
removed
Perform LICIP08 .
Servicer Response:
FRU List:
Perform LICIP08 .
AJDG301
FRU List:
AJDG301
Servicer Response:
A6xx0335 Code resumed to not valid address
Perform LICIP08 .
following exception
FRU List:
Servicer Response:
AJDG301
Perform LICIP08 .
FRU List:
AJDG301
Servicer Response:
Perform LICIP08 .
A6xx0336 LIC exception code detected a problem.
FRU List:
Servicer Response:
AJDG301
Perform LICIP08 .
FRU List:
AJDG301
Servicer Response:
Perform LICIP08 .
A6xx0401 A machine check occurred during IPL
FRU List:
Servicer Response:
AJDG301
Perform LICIP08 .
FRU List:
AJDG301
Servicer Response:
Perform LICIP08 .
FRU List:

A6xx0402 • A6xx0417
A6xx0402 A machine check occurred during A6xx0410 Unhandled exception in journal clean
authority initialization up
Perform LICIP08 . Perform LICIP08 .
FRU List: FRU List:
AJDG301 AJDG301
A6xx0403 Unhandled exception during IPL or A6xx0411 Unhandled exception in commit

install recovery
FRU List: FRU List:
AJDG301 AJDG301
A6xx0405 Unhandled exception in authority A6xx0412 Unhandled exception in commit

recovery initialization
FRU List: FRU List:
AJDG301 AJDG301
A6xx0406 Unhandled exception in data base A6xx0413 Rebuild of recovery object index failed
recovery
Servicer Response:
Perform LICIP08 .
FRU List:
FRU List: AJDG301
AJDG301
A6xx0414 Install of operating system failed on
A6xx0407 Unhandled exception in data base read from media
initialization
Servicer Response:
Perform LICIP08 .
FRU List:
FRU List: FI00300
AJDG301
A6xx0415 Create user profile failed
A6xx0408 Unhandled exception in journal
Servicer Response:
recovery
Perform LICIP08 .
Servicer Response:
FRU List:
Perform LICIP08 .
AJDG301
FRU List:
AJDG301
A6xx0417 Initiating the initial process failed
Servicer Response:
A6xx0409 Unhandled exception in journal
Perform LICIP08 .
synchronization
FRU List:
Servicer Response:
AJDG301
Perform LICIP08 .
FRU List:
AJDG301

A6xx0418 • A6xx0650
A6xx0418 The information loaded from the install A6xx0443 Programmed IPL command failure
media is notvalid. Perform LICIP08.
Servicer Response:
FRU List: Perform LICIP08 .
LICIP08 AJDG301
FRU List:
AJDG301
A6xx0419 The information loaded from the install
media is not valid. Perform LICIP08.
A6xx0446 Error during machine termination
FRU List:
Servicer Response:
LICIP08 AJDG301
Perform LICIP08 .
FRU List:
A6xx0420 The information loaded from the install
AJDG301
media is not valid. Perform LICIP08.
FRU List:
A6xx0447 Failure to reach MI boundary
LICIP08 AJDG301
Servicer Response:
Perform LICIP08 .
A6xx0421 Bad return code creating a queue or
message FRU List:
AJDG301
Servicer Response:
Perform LICIP08 .
A6xx0449 Exception in MI boundary manager
FRU List:
Perform LICIP08 .
A6xx0422 The Load/Dump command failed FRU List:
AJDG301
Servicer Response:
Perform LICIP08 .
A6xx0506 Attempt to destroy a task with critical
FRU List:
flag on
AJDG301
Servicer Response:
Perform LICIP08 .
A6xx0439 Opening the IPCF connection failed
FRU List:
Servicer Response:
AJDG301
Perform LICIP08 .
FRU List:
A6xx0607 Maximum stack size exceeded in process
AJDG301
or task
Servicer Response:
A6xx0440 Termination code is not valid
Perform LICIP08 .
Servicer Response:
FRU List:
Perform LICIP08 .
AJDG301
FRU List:
AJDG301
A6xx0620 Event management index is not usable
Servicer Response:
A6xx0441 Power off system command failed
Perform LICIP08 .
Servicer Response:
FRU List:
Perform LICIP08 .
AJDG301
FRU List:
AJDG301
A6xx0650 Resource management segment could
not be created orextended. A main store
dump was initiated.
Servicer Response:
A main store dump was initiated.

A6xx0801 • A6xx1204
Words 2 to 9 of this SRCcontain additional diagnostic

A6xx0903 The LinkLoader was not able to allocate
information. Record SRC words 1 through 9.
a segment
Perform a system IPL and collect the Product activity Servicer Response:
log and main store dump and provide them along with Perform the D mode IPL again. If the problem persists,
the recorded SRC information to IBM Service Support. there might be a memory problem. Contact your next
level of support.
The problem may also be that there is not enough
auxiliary storage. A6xx0904 The LinkLoader was not able to load a
FRU List: critical LID
Perform the D mode IPL again. If the problem persists,
A6xx0801 Invalid LID directory detected contact your next level of support.
Servicer Response:
During system IPL,the LIDMgr detected an I/O failure A6xx1001 Enqueuing a task to the TDQ which is
or media failure while trying to read the LID directory. already enqueued on TDQ.
Perform LICIP08 . FRU List:
FRU List: Perform LICIP08.
FI00070
AJDG301
FI00300
A6xx1103 MISR not readable; must be readable
AJDG301 for Normal Modeinstall
Servicer Response:
A6xx0802 LID directory unusable MISR is not readable. Perform a manual install to
Servicer Response: reinitializethe system.
During system IPL, the LIDMgrdetected that the LID
directory and associated load source is not usable. A6xx1104 Failure reading media or not install
media
Reinstall the Licensed Internal Code by using Utilities
to install and restore Licensed Internal Code Servicer Response:
Determinethat correct install media is loaded. If correct
. install media is installed,media could be corrupt.
Obtain another copy of the install media and
reattemptthe install. If the install still fails, contact your
For more information, contact IBM Service Support.
service representative.
FRU List:
AJDG301
A6xx1201 Critical database segment could not be
created
A6xx0901 The LinkLoader has found its bad flag
Servicer Response:
ON
Perform LICIP08 .
Servicer Response:
FRU List:
This referencecode is usually the result of a system
AJDG301
termination while the LinkLoader is performing its
work. Reinstall the Licensed Internal Code by using
Utilities to install and restore Licensed Internal Code. A6xx1204 Error in constraint enforcement
Servicer Response:
A6xx0902 Unable to perform programmed IPL Perform LICIP08 .
The LinkLoader wasnot successful in performing a AJDG301
programmed IPL. Perform a system IPL. If the problem
persists, examine the main storage dump and
determine the reason for the failure of the programmed
IPL.

A6xx1210 • A6xx4404
A6xx1210 Object not found in the in-use table A6xx3000 Logical partition service function Main
Storage Dump.
Servicer Response:
Perform LICIP08 . Servicer Response:
Copy the current main storage dump to media. For
FRU List:
more information on how to copy a Main Storage
AJDG301
Dump, refer to Service Functions located in your host
system’s service guide, (see ″Copying a Main Storage
A6xx1215 Error in critical code sequence Dump″ under ″Working with Storage Dumps″), or
contact your next level of support for assistance.
Servicer Response:
Perform LICIP08 . FRU List:
AJDG301
FRU List:
AJDG301
A6xx4401 Missing DASD units.
A6xx1219 A back leveled driver has been detected Servicer Response:
Copy the current main storage dump to media. For
Servicer Response: more information on how to perform a Main Storage
Perform LICIP08 . Dump, refer to Service Functions located in your host
FRU List: system’s service guide, (see ″Copying a Main Storage
AJDG301 Dump″ under ″Working with Storage Dumps″), or
contact your next level of support for assistance.
A6xx1604 Not able to create APPN task

A6xx4402 Missing DASD units.
Servicer Response:
An error occurred duringtask creation which requires a Servicer Response:
power off of the system. Perform LICIP08 . Copy the current main storage dump to media. Then
exit the Main Storage Dump Manager. For more
FRU List: information on how to perform a Main Storage Dump,
AJDG301 refer to Service Functions located in your host system’s
service guide, (see ″Copying a Main Storage Dump″
A6xx1724 An attempt to create a segment failed under ″Working with Storage Dumps″), or contact your
Servicer Response:
The createcould fail for two reasons:
A6xx4403 Storage Management failed to reach full
v A code problem. Perform LICIP08 .
paging.
v No free auxiliary storage on the system. Add
additional DASD if the create failed because no Servicer Response:
auxiliary storage was available. Copy the current main storage dump to media.
FRU List: For more information on how to perform a Main

AJDG301 Storage Dump, refer to Service Functions located in your
host system’s service guide, (see ″Copying a Main
A6xx1730 An IPL is needed to restore system Storage Dump″ under ″Working with Storage Dumps″),
performance or contact your next level of support for assistance.
Servicer Response:
LicensedInternal Code has detected a condition that is A6xx4404 Auto copy failed or not attempted.
impacting system performance. System operation can Servicer Response:
continue, but system performance may be noticeably Copy the current main storage dump. If copying to
reduced until the next IPL. system ASP, existing copies may need to be deleted or
renamed. Then exit the Main Storage Dump Manager.
Look at the Product Activity Log entry, and find the
value at offset x’000180’. If the value equals For more information on how to perform a Main
x’00000122’, the error was caused by too much Storage Dump, refer to Service Functions located in your
processor memory being installed. host system’s service guide, (see ″Copying a Main
Storage Dump″ under ″Working with Storage Dumps″),
For more information, contact IBM Service Support. or contact your next level of support for assistance.
FRU List:
GG4PL01

A6xx4405 • A6xx4714
A6xx4405 System ASP threshold exceeded after A6xx4701 Processor On Demand error detected.
auto copy done.
Servicer Response:
Servicer Response: Processor OnDemand Data Block contains data that
Delete other system ASP copies or exit the Main does not match the expected data. Contact your service
Storage Dump Manager and then from DST copy the provider.
Auto Copy to media and then delete the Auto Copy in
FRU List:
system ASP.
AJDG301
A6xx4420 MSD Manager not configured to save

A6xx4703 Processor On Demand error detected.
dump information
Servicer Response:
Servicer Response:
Processor OnDemand Serialization has failed during
The platform produced dump data, but the Main
IPL. Contact your service provider.
Storage Dump (MSD) Manager was not configured to
automatically copy the dump to an Auxiliary Storage FRU List:
Pool (ASP). The dump will be lost if the system power AJDG301
is lost. Use MSD Manager to manually copy the current
platform dump to media or an ASP.
A6xx4421 Insufficient space in the ASP to store a Servicer Response:

platform dump SPCN communicationfailure during Processor On
Demand. Look in the Product Activity Log for other
Servicer Response: SPCN errors and perform the actions indicated for
The platform produced dump data, and the Main those errors.
Storage Dump (MSD) Manager was configured to
automatically copy the dump to an Auxiliary Storage FRU List:
Pool (ASP), but there was not sufficient free space SPNLCRD
available in the ASP. The dump will be lost if the
system power is lost. Manually copy the current A6xx4712 Processor On Demand error detected.
platform dump from the platform by performing one of
the following: Servicer Response:
Correct anyProcessor Capacity card or SPCN failures.
v Make room in the designated ASP and then use the
MSD Manager to copy the current platform dump to FRU List:
ASP. CTLPNCD
v Use the MSD Manager to delete other dump copies,
then copy the current platform dump to ASP. A6xx4713 Incorrect Processor Capacity Card
v Use the MSD Manager to copy the current platform installed.
dump to a different ASP.
Servicer Response:
v Use the MSD Manager to copy the current platform TheProcessor Capacity Card is the failing item since it
dump to media. has been swapped in from a different system.
A6xx4422 A platform dump is saved in MSD Put the Processor Capacity Card back in the system it
Manager came from, and reinstall this system’s original
Processor Capacity Card.
Servicer Response:
The platformproduced dump data. The dump data was FRU List:
copied to the Main Storage Dump (MSD) Manager. CTLPNCD
FRU List:
PLDUMP A6xx4714 The CUoD data is not present. A
problem may exist.
A6xx4700 Processor On Demand error detected. Servicer Response:

The Processor Capacity Card was changed and there
Servicer Response: may be a problem.
Processor onDemand Data Block key is not valid.
Replace the Processor Capacity card. If the system did have any activated standby
FRU List: processors before the Processor Capacity Card was
CTLPNCD

A6xx4715 • A6xx5003
replaced, then new processor on demand activation

A6xx4745 Processor Capacity card replaced on
codes must be obtained to restore the previous
activated POD system.
activations.
Servicer Response:
Contact your service provider. Contact IBM Support to order a replacement Processor
On Demand activationcode.
A6xx4747 1 hour left in POD 14 day Trial
Servicer Response: Activation Period.
Correct anyProcessor Capacity card or SPCN failures.
Servicer Response:
FRU List: If a new activation code was purchased, it should be
CTLPNCD entered now. Otherwise, the system will revert back to
its previous activation state at the end of the Trial
A6xx4730 Processor On Demand error detected. Activation Period.
Servicer Response:
Processor OnDemand standby processors are in use. A6xx5001 DST received no response from a work
Contact your service provider. station controller

AJDG301 The workstation I/O processor for the system or
partition console did not respond.
A6xx4731 Processor On Demand error detected. Perform RTRIP01 to determine which Isolation
Servicer Response: procedure to perform.
The ProcessorOn Demand Trial Activation period is not FRU List:
valid. Contact your next level of support. FI00380
FRU List:
AJDG301 AJDG301
A6xx4733 Processor On Demand error detected. A6xx5002 DST problem attempting to use the
system console.
Servicer Response:
Contact yourservice provider. Servicer Response:
A code problem occurred during an attempt to use the
FRU List: system console. Perform LICIP03 .
AJDG301
FRU List:
AJDG301
The ProcessorOn Demand Activation code just entered
is not valid. Contact your next level of support.
A6xx5003 Service program failed
FRU List:
Servicer Response:
AJDG301
The ASCII system console failedto respond.
FRU List:
FI00320
Servicer Response:
An invalid ProcessorOn Demand Activation code has FI00602
been entered more than 5 consecutive times. Contact
your service provider. UG4USR1
FRU List:
AJDG301 AJDG301
FI00380

A6xx5004 • A6xx5092
A6xx5004 DST console failed to respond A6xx5010 IPL service function ended abnormally.
The system consolefailed to respond. Perform RTRIP02 Perform LICIP04.
to determine which isolation procedure to perform.
AJDG301
FRU List:
FI00320
A6xx5082 DST lost contact with the console
FI00602
Servicer Response:
A service programlost contact with the system console.
UG4USR1
Perform RTRIP03 to determine which isolation
procedure to perform.
AJDG301
FRU List:
FI00380 AJDG301
UG4USR1
Servicer Response: A6xx5083 IPL service function ended abnormally
The workstation adapter systemconsole failed to
respond. Perform WSAIP01 . Servicer Response:
A service programlost contact with the system console.
FRU List: Perform TWSIP01 .
FI00320
FRU List:
FI00602 AJDG301
UG4USR1 UG4USR1
AJDG301 A6xx5090 System startup failed in unattended IPL

mode
FI00380
Servicer Response:
Performthe following:
v If reference code A6005090 is displayed on the
Servicer Response: control panel for more than 10 minutes, perform
The workstation adapter consolefailed to respond. LICIP11 .
Perform RTRIP07 to determinewhich isolation v For reference code B6005090, perform LICIP11 .
procedure to perform.
FRU List:
FRU List: FI00580
FI00320
FI00500
FI00602
FI00301
UG4USR1
FI00021
AJDG301
FI00065
FI00380
AJDG301
A6xx5008 DST console failed to respond.
FRU List: A6xx5092 System is in DASD migration mode
Perform OPCIP03. Servicer Response:
“Install LicensedInternal Code” and “Upgrade Load
FI00719 Source” was specified but the key is not in the manual
position. Change the key position to manual and
perform a system IPL.

A6xx5094 • A6xx5128
A6xx5094 IASP detected a failure during the vary A6xx5123 System LIC program exception occurred
on operation
Servicer Response:
Servicer Response: System LICdetected an interface problem with the IOP
Perform LICIP12 . or an IOP programming problem for which an IOP and
main storage dump may have been initiated.Perform
FRU List:
LICIP01 .
SVCDOCS
FRU List:
FI00130
A6xx50FF DST unrecoverable program error
Servicer Response: AJDG301
Perform LICIP03 .
FI00131
FRU List:
AJDG301
A6xx5126 Addressed device failed to respond to
FI00380 selection
FRU List:
A6xx5120 System LIC detected a program DISKDRV
exception
STORIOA
Servicer Response:
System LICdetected a programming problem. If
performance or other system degradation is occurring, DISKTRY
the system may be operating with reduced resources.
FI01106
Check the Product activity log for related entries. If this
reference code is logged with a Class of Informational, FI01140
then no action is required.
FI01141
Otherwise, perform LICIP01 .
DEVTERM
FRU List:
AJDG301 BACKPLN
FI00130
A6xx5127 IOP timed out a disk command
A6xx5121 System LIC program exception occurred FRU List:

DISKDRV
Servicer Response:
System LICdetected a programming problem for which STORIOA
a main storage dump may have been initiated. A
problem log entry may be generated for this ref code.
FI01106
Perform LICIP01 .
FRU List: DISKTRY
AJDG301
FI01140
A6xx5122 System LIC program exception occurred
FI01141
Servicer Response:
System LICdetected an IOP programming problem for DEVTERM
which an IOP dump may have been initiated. Perform
LICIP01 . BACKPLN
FRU List:
FI00130 A6xx5128 I/O processor failure
AJDG301 FRU List:

FI01112
FI00131
FI01107

A6xx512D • A6xx5310
FI00130
A6xx512D An IOP dump was initiated
Servicer Response: AJDG301
Copy the IOP dump entryand any related entries from
the Product Activity Log to suitable media, and give to
an IBM service representative. A6xx5275 The system issued a reset/reload to the
IOP.
A6xx512E System LIC program exception occurred Servicer Response:

SystemLicensed Internal Code detected that an IOP
Servicer Response: Reset/Reload has occurred, and that the IOP
The systemwas in a D IPL mode when the problem successfully recovered.
was detected. A main storage dump was not taken.
Perform LICIP01 . Users who were signed on to a Workstation device
FRU List: under the IOP will need to sign back on. Any
AJDG301 LAN/WAN communications lines under the IOP will
need to be restarted. Tape/Optical devices under the
IOP may need to be varied back on.
FI00130
To determine the cause of the IOP Reset/Reload, check
A6xx5206 System LIC detected a missing IOP LIC the Product Activity Log for additional entries logged
code load with the same System Log ID, and perform any actions
indicated for those errors.
Servicer Response:
System LIC detected a missing IOP LIC code l oad
during IPL of the IOP. This indicates that either the IOP A6xx5276 IOP Reset was issued
code load is not installed on the system load source
device or that system LIC was unable to successfully Servicer Response:
read that load from the load source device. Perform LIC has detected a problem withthe Service Processor
LICIP01 . IOP and has reset it but has not initiated reload of the
Service Processor.
FRU List:
UG4USR1 If the load source is mirrored, some system operations
may be able to continue normally. However, some
A6xx5209 System LIC detected an IOP timeout system service operations have been suspended and the
during IOP IPL system should be scheduled for power down as soon
as possible.
Servicer Response:
Verify that all IOP cable connections are secure, and Perform RTRIP08 .
check tape and other non-disk devices and media to
verify that they are in a ready state. Perform LICIP01 . FRU List:
AJGLD01
FRU List:
UG4USR1 AJDG301
FI00130 FI00021
AJDG301
A6xx5219 System LIC program exception occurred Servicer Response:

System LICdetected a logical partition configuration
Servicer Response: data consistency error. Copy the Product Activity Log
An IOP signalledto system LIC that it had entered a data for this error and any related entries and contact
critical internal state. LIC automatically attempted to your next level of hardware service support.
restart the IOP. This reference code is logged for
information only. No action is required. FRU List:
LPARSUP
FRU List:
FI00310
FI00318
FI00065

A6xx5311 • A6xx5350
a valid configuration. For more information about the

LPAR Validation Tool, see the following web site:
Servicer Response:
LPAR configurationdata does not match current system http://www.ibm.com/eserver/iseries/lpar
configuration. The system will not IPLpast DST until
the problem is corrected.
A6xx5340 Secondary partition not running at
optimum.
Following is a list of problemswhich may have caused
this SRC to be reported: Servicer Response:
v Non-configured disk unit which was previously a Checkthe Primary partition’s Product Activity Log for
load source on a partitioned system. system processor entries from approximately the same
time. Perform the actions indicated for those entries.
v Load source configuration data does not match
partition for which it is being used.
v Load source configuration data does not match A6xx5341 Secondary partition not running at
system serial number for which it is being used. optimum.
v Load source configuration data is newer than Servicer Response:
primary partition configuration data. Checkthe primary partition Product Activity Log for
system memory entries from approximately the same
Perform LPRIP01 . time. Perform the actions indicated for those entries.
FRU List:
LPARSUP A6xx5342 Secondary partition not running at
optimum.
Checkthe Primary partition’s Product Activity Log for
Servicer Response:
system processor entries from approximately the same
LPAR configurationdata informational error.The LPAR
configuration data was found to be or inconsistent on a
secondary partition’s load source. The data was
automatically updated to the current system level. A6xx5343 Secondary partition not running at
optimum.
Checkthe Primary partition’s Product Activity Log for
Servicer Response:
system memory errors from approximately the same
LPAR configurationdata informational error. The LPAR
configuration data was found to be inconsistent on a
primary partition and could only be corrected with an
older copy of the data. A6xx5344 Secondary partition not running at
optimum.
FRU List:
LPARCFG Servicer Response:
The interactiveperformance specified in the
configuration data for this partition could not be met.
A6xx5320 Incorrect hardware configuration
detected.
FRU List:
Servicer Response:
LPARSUP
An I/O Adapter used by a guest partition is located in
a card slot on the same PCI bridge set as an I/O
Processor. Guest partition data may be lost if any of the A6xx5350 Secondary partition software release not
following occur: supported.
v A primary partition Type D IPL is performed. Servicer Response:
v The I/O Adapter is moved to an operating system The logical partition software version is outside the
partition. supported release delta. Check the Release Delta from
v An error causes the logical partition (LPAR) the Primary partition ″Display Partition Release Level″
configuration to not be used. screen.
To correct the hardware configuration, either the I/O Check the LPAR documentation for the release level of
Adapter or the I/O Processor must be moved to a new the Primary partition and determine what the
location. Use the LPAR Validation Tool (LVT) to create supported Release Delta is.

A6xx5380 • A6xx6907
A6xx5380 System LIC program exception occurred A6xx6902 Bus Expansion Adapter card failed.
Servicer Response:
Record theProduct Activity Log (PAL) hex data for this FRU List:
SRC or print the PAL entry. Contact your next level of FI00203
support.
AJDG301
FRU List:
LPARSUP
A6xx6905 Optical bus failed. Contact your next
level of support.
FRU List:
Servicer Response:
FI00065
Record theProduct Activity Log (PAL) hex data for this
SRC or print the PAL entry. Contact your next level of
support. LBUSADP
FRU List: AJDG301

LPARSUP
A6xx6906 High Speed Link (HSL) I/O bridge

A6xx5505 The copying of DASD log data to the failure
IOP log was successful
Servicer Response:
Servicer Response: LIC could not access part of the HSL I/O bridge VPD.
IOP log data can be copied to a spool file for The bridge and HSL loop may be prevented from
examination by the development lab. becoming operational.
A6xx5555 SLIC I/O DASD subsystem error For this reference code the failing item list presented in
recovery in progress. the Service Action Log (SAL), or serviceable event
viewer you are working with, can be different from the
failing item list documented here. That is due to the
A6xx5600 Unrecoverable read error differences in system models and features installed.
Servicer Response:
VPD data could not be read.Look for other errors If the Service Action Log (SAL) or serviceable event
implicating hardware. There is no way to know what view on the HMC is available then use the failing item
VPD read has failed, but the resource is not useable list presented there for servicing this reference code.
and should generate an error. If no such error occurred,
call your next level of support. If a serviceable event view is not available then use the
failing item list documented here. By following the
FRU List: procedures in the symbolic FRUs listed here you will
SVCDOCS isolate to the correct FRU list based on system model
and features installed.
A6xx6900 System bus error. Contact your next
level of support. Note: A fiber optic cleaning kit may be required for
optical HSL connections.
FRU List:
FI00065 FRU List:
SIIOADP
AJDG301
OPT_CLN
A6xx6901 Bus Expansion Adapter card failed.

Contact your next level of support. A6xx6907 High Speed Link (HSL) I/O bridge
failure
FRU List:
LBUSADP Servicer Response:
LIC detected invalid data in the HSL I/O bridge VPD.
AJDG301 The bridge and HSL loop may not have become
operational.
For this reference code the failing item list presented in

the Service Action Log (SAL), or serviceable event view

A6xx6908 • A6xx6910
you are working with, can be different from the failing

A6xx6909 High Speed Link (HSL) I/O bridge
item list documented here. That is due to the
failure
differences in system models and features installed.
Servicer Response:
If the Service Action Log (SAL) or serviceable event LIC detected invalid data in the I/O bus VPD. The bus
view on the HMC, is available then use the failing item and resources associated with it may not be
list presented there for servicing this reference code. operational.
If a serviceable event view is not available then use the For this reference code the failing item list presented in
failing item list documented here. By following the the Service Action Log (SAL), or serviceable event view
procedures in the symbolic FRUs listed here you will you are working with, can be different from the failing
isolate to the correct FRU list based on system model item list documented here. That is due to the
and features installed. differences in system models and features installed.
Note: A fiber optic cleaning kit may be required for If the Service Action Log (SAL) or serviceable event
optical HSL connections. viewer on the HMC is available then use the failing
item list presented there for servicing this reference
FRU List: code.
SIIOADP
If a serviceable event view is not available then use the
OPT_CLN failing item list documented here. By following the
procedures in the symbolic FRUs listed here you will
A6xx6908 High Speed Link (HSL) I/O bridge isolate to the correct FRU list based on system model
failure and features installed.
Servicer Response: If the serviceable event view only indicated a frame or

LIC data in the I/O bus vpd could not be accessed. The enclosure see the locations section for the frame or
I/O Bus identified in the SRC may not have become enclosure type. The location of the HSL I/O Bridge will
operational. be given in the locations tables.
If there is a B600 6906 reference code, close this Note: A fiber optic cleaning kit may be required for
problem in the serviceable event view you are working optical HSL connections.
with and work the 6906 error.
FRU List:
For this reference code the failing item list presented in SIIOADP
you are working with, can be different from the failing OPT_CLN
A6xx6910 I/O processor failure
If the Service Action Log or serviceable event view on Servicer Response:
the HMC or service processor is available then use the An I/O processor timed out,returned bad status, or is
failing item list presented there for servicing this not following the system bus protocol. Perform LICIP07
reference code. .
FRU List:
If a serviceable event view is not available then use the FI00310
FI00318
isolate to the correct FRU list based on system model
FI00065
Note: A fiber optic cleaning kit may be required for
FI00130
optical HSL connections.
FRU List: AJDG301
SIIOADP
OPT_CLN

A6xx6938 • A6xx6962

A6xx6938 Not valid system configuration detected
Servicer Response:
This systemmodel does not allow a configuration of If the Service Action Log or a serviceable event viewer
more than three (non-OptiConnect) I/O Processors. on the HMC is available for this problem then use the
Power down the system and remove the extra failing item list presented there for servicing this
(non-OptiConnect) I/O Processor(s) so that there are reference code.
three or less. Restart the system.
A6xx6944 Missing or failed I/O processor cards failing item list documented here. By following the
Servicer Response: isolate to the correct FRU list based on system model
A system busappears to be empty. If the bus is not and features installed.
empty, two I/O processors in consecutive slots may be
missing or broken. If there are broken I/O processors, FRU List:
then another more serious SRC has occurred. Otherwise SLOTERR
find the bus number for this failure from the Product
activity log and use the system configuration list to MASBUS
verify the configuration of the I/O processors on that
bus. A6xx6962 Multi-adapter bridge card slot error, do
FRU List: not use card slot. Power control failure,
FI00317 do not use slot.
Servicer Response:
FI00316 Power control failure, do not use slot.
AJDG301 If there is a LinuxTM partition in the system, any IOPs

plugged into slots owned by a Linux partition will not
A6xx6960 Multi-adapter bridge card slot error, do power on. This error will be logged. Correct the
not use cardslot. Slot unavailable due to situation by removing the IOP cards.
64 bit card in adjacent slot.
The card location is not available for use. The Failing
Servicer Response: Item with the card slot error is in the Failing Item list
Slot unavailable due to 64 bit card in adjacent slot. for this reference code.
Oneof the messages documented with the symbolic
FRU will describe the problem. See the SLOTERR See the SLOTERR symbolic FRU for the list of
symbolic FRU for a list of messages and corrective messages and a further description of the problem
actions. detected by Licensed Internal Code.
FRU List:
SLOTERR For this reference code the failing item list presented in
A6xx6961 Multi-adapter bridge card slot error, do item list documented here. That is due to the
not use cardslot. LED control failure, do differences in system models and features installed.
not use slot.
Servicer Response: If the Service Action Log, or serviceable event view on
LED control failure, do not use slot. the HMC is available then use the failing item list
presented there for servicing this reference code.
The card location isnot available for use. The Failing
Item with the card slot error is in the Failing Item list If a serviceable event view is not available then use the
for this reference code. failing item list documented here. By following the
See the SLOTERR symbolic FRU for the list of isolate to the correct FRU list based on system model
messages and a further description of the problem and features installed.
detected by Licensed Internal Code. FRU List:
SLOTERR
the Service Action Log (SAL), or serviceable event view MASBUS

A6xx6963 • A6xx6967
2. xxxx2014 - I/O adapters were found under the

A6xx6963 Multi-adapter bridge card slot error, do
Multi-adapter Bridge but there is no IOP to support
not use cardslot. Power control failure,
them. The adapters cannot be used.
do not use slot.
3. xxxx2015 - An card type was found that cannot be
Servicer Response: supported in the card position where it is located.
Power control failure, do not use slot.
See the MABRCFG symbolic FRU for the list of
The card location isnot available for use. The Failing messages, a further description of the problem detected
Item with the card slot error is in the Failing Item list by Licensed Internal Code and the corrective action.
for this reference code.
FRU List:
See the SLOTERR symbolic FRU for the list of MABRCFG
messages and a further description of the problem
detected by Licensed Internal Code. A6xx6965 Multi-adapter bridge configuration
change or error
the Service Action Log (SAL), or serviceable event Servicer Response:
viewer you are working with, can be different from the Card type not supported in this slot.
failing item list documented here. That is due to the
differences in system models and features installed. An I/O processor or I/O adapter card type is installed
in the location indicated in word 7 of the SRC. The
If the Service Action Log or serviceable event viewer on card type is not supported in that slot under the
the HMC is available then use the failing item list Multi-adapter bridge. The card is unavailable.
presented there for servicing this reference code.
If serviceable event view is not available then use the messages, a further description of the problem detected
failing item list documented here. By following the by Licensed Internal Code and the corrective action.
procedures in the symbolic FRUs listed here you will FRU List:
isolate to the correct FRU list based on system model MABRCFG
FRU List: A6xx6966 Multi-adapter bridge configuration
SLOTERR change or error
MASBUS Servicer Response:

I/O processor removed from multi-adapter bridge card
slot.
A6xx6964 Multi-adapter bridge configuration
change or error On the previous IPL an I/O processor was in the card
Servicer Response: location specified in word 7 of the SRC. The I/O
One of several errors or configuration problems has processor was not detected on this IPL.
occurred under a Multi-adapter bridge. If you are using
the Service Action Log (SAL), or the serviceable event See the MABRCFG symbolic FRU for the list of
viewer on the HMC or the service processor, then the messages, a further description of the problem detected
correct FRU, description and card position(s) will be by Licensed Internal Code and the corrective action.
listed. Use the FRUs and descriptions in the serviceable FRU List:
event view you are working with to determine the MABRCFG
problem.
If you do not have access to the Service Action Log, or A6xx6967 Multi-adapter bridge configuration
serviceable event view on the HMC or service change or error
processor, then word 4 of the SRC has more Servicer Response:
information. Examine the last 4 digits in word 4 to I/O adapter unavailable due to moved I/O processor
determine the problem by comparing them to the list card.
below and using the FRU(s) listed here.
1. xxxx2022 - IOP found in slots owned by a Linux The I/O adapterspecified in word 7 of the SRC is not
partition. The Mutli-adapter Bridge and PCI Bridge available. On the previous IPL there was an I/O
set that it controls are assigned to a Linux partition. processor card the adapter was assigned to. The I/O
The IOP found in the SLOT indicated by the DSA in processor was not detected on this IPL.
word 7 will not be configured.

A6xx6968 • A6xx6970
See the MABRCFG symbolic FRU for the list of -- Using the HMC or a customer PC with a Web
messages, a further description of the problem detected browser access the Advanced System Management
by Licensed Internal Code and the corrective action. Interface (ASMI) and disable PCI error injection policy.
FRU List:
OR
MABRCFG
-- Vary off the I/O Adapter. Using Hardware Service
A6xx6968 Multi-adapter bridge configuration manager in SST/DST, locate the I/O Adapter resource.
change or error Using concurrent maintenance on the associated
packaging resource, remove the I/O Adapter and
Servicer Response:
install it in a location that does not have I/O Processors
IOA removed from multi-adapter bridge slot.
on the same Multi-adapter bridge domain.
On the previous IPL an I/O adapter was in the card
OR
slot specified in word 7 of the SRC. That I/O adapter
was not detected on this IPL.
-- Vary off the I/O Adapter. Use the concurrent
maintenance option in Hardware Service Manager in
SST/DST to power off all I/O Processors located on the
messages, a further description of the problem detected
same Multi-adapter bridge domain as the I/O Adapter.
by Licensed Internal Code and the corrective action.
Use concurrent maintenance to power off and power
FRU List: on the I/O Adapter. Then use concurrent maintenance
MABRCFG to power on the I/O Processors located on the same
Multi-adapter bridge domain as the I/O Adapter.
A6xx6969 Multi-adapter bridge configuration
change or error A6xx6970 High Speed Link (HSL) resource failure
I/O adapter replaced by I/O processor card. A system PCI bus failure was detected. Word 7 of the
SRC contains the bus number.
On the previous IPL there was an I/O adapter in the
location specified in word 7 of the SRC. This IPL LIC This failure can occur when a tower in an HSL loop is
detected that the IOA was replaced by an IOP in that powered off using concurrent maintenance. If this is the
location. case, close this problem.
See the MABRCFG symbolic FRU for the list of This error is most likely in the hardware that makes up
messages, a further description of the problem detected the PCI bus, the PCI bus side of the HSL I/O bridge or
by Licensed Internal Code and the corrective action. the multi-adapter bridge. In some cases it may be
caused by a failing IOP in the multi-adapter bridge’s
FRU List:
domain. When an IOP is causing the problem, the
MABRCFG
failing IOP cannot be identified.
A6xx696A Card slot test failed Note: This SRC can occur for the PCI bus resource on a
PCI bus in an I/O expansion unit when the unit is
Servicer Response:
powered off for a concurrent maintenance action.
Perform LICIP14 .
Exchange the failing items, one at a time, in the order
FRU List: they are listed in the serviceable event view or this
FI00131 document until you get to the BRDGSET or BRDGSTx
symbolic FRU. If the problem still exists after
BACKPLN exchanging the failing items up to, but not including,
BRDGSET or BRDGSTx then perform MABIP03 to
determine the failing I/O processor card.
A6xx696B Card slot could not be validated
Servicer Response: For this reference code the failing item list presented in
This can be causedby ″PCI error injection policy″ being the Service Action Log (SAL), or serviceable event view
set to ″YES″ and an I/O Processor being installed on you are working with, can be different from the failing
the same Multi-adapter bridge domain as the I/O item list documented here. That is due to the
Adapter. Do one of the following: differences in system models and features installed.

A6xx6971 • A6xx6974
If the Service Action Log, or serviceable event view on

A6xx6972 High Speed Link (HSL) resource failure
the HMC or service processor, is available then use the
failing item list presented there for servicing this Servicer Response:
reference code. Multi-adapterBridge (MaB) failure detected.
If a serviceable event view is not available then use the For this reference code the failing item list presented in
failing item list documented here. By following the the Service Action Log (SAL), or serviceable event
procedures in the symbolic FRUs listed here you will viewer you are working with, can be different from the
isolate to the correct FRU list based on system model failing item list documented here. That is due to the
and features installed. differences in system models and features installed.
Note: A fiber optic cleaning kit may be required for If the Service Action Log (SAL) or serviceable event
optical HSL connections. viewer on the HMC is available then use the failing
FRU List:
code.
SI_PHB
PRI_PCI
MA_BRDG isolate to the correct FRU list based on system model
BRDGSET
FRU List:
OPT_CLN MA_BRDG
A6xx6971 High Speed Link (HSL) resource failure A6xx6973 High Speed Link (HSL) resource failure

Failure in a multi-adapter bridge or on the bus to the Multi-adapter Bridge has detected a problem in the
card location it controls. card installed in the location specified in word 7 of the
SRC. Use the FRU list in the Service Action Log (SAL),
For this reference code the failing item list presented in or serviceable event view you are working with. If you
the Service Action Log (SAL) or serviceable event view are working from this document’s FRU list use the
you are working with, can be different from the failing Symbolic FRU BRDGSET to determine the failing items.
item list documented here. That is due to the FRU List:
differences in system models and features installed. BRDGSET
If the Service Action Log (SAL) or serviceable event SIIOADP

viewer is available then use the failing item list
presented there for servicing this reference code. OPT_CLN
If a serviceable event view is not available then use the MA_BRDG

isolate to the correct FRU list based on system model A6xx6974 Multi-adapter bridge configuration
and features installed. change or error
Servicer Response:
Perform MABIP02. PCI I/O processor rejected the assignment of or the
FRU List: removal of an I/O adapter.
MA_BRDG
The direct select address in word 7 of the SRC specifies
MASBUS the location of the IOA. The direct select address of the
IOP is in word 5 of the SRC.
PIOCARD
See the DSA translation table and the Card positions table
to determine the card locations for the IOA and the
IOP.
Use slot concurrent maintenance under HSM to assign

or remove the IOA.

A6xx6975 • A6xx6983
FRU List: the failing item list given in this document. Use the
MABRCFG FRU list in the serviceable event view if it is available
to you.
A6xx6975 The system issued a reset/reload to the
If you find either a B600 6982 or B600 6984 SRC logged
service processor
at approximately the same time as this SRC then they
Servicer Response: were caused by the same failure. If you find a 6982
Service processor error. SRC logged at approximately the same time then close
this problem and service the 6982 SRC. The failing item
FRU List:
listed for this SRC is one of the failing items listed for
AJDGP01
B600 6982. If the serviceable event view’s entry for this
SRC has a location listed then record the location for
A6xx6976 Service processor failure use in servicing the 6982 SRC.
Servicer Response:
Notes:
For this reference codethe failing item list presented in
the Service Action Log (SAL), or serviceable event view v This SRC can occur for the HSL I/O Bridge resource
you are working with, can be different from the failing in an I/O expansion unit when the unit is powered
item list documented here. That is due to the off for a concurrent maintenance action.
differences in system models and features installed. v A fiber optic cleaning kit may be required for optical
HSL connections.
If the Service Action Log (SAL) or a serviceable event
FRU List:
viewer on the HMC is available then use the failing
SIIOADP
code.
OPT_CLN
If a serviceable event viewer is not available then use
the failing item list documented here. By following the A6xx6982 High Speed Link (HSL) connection
procedures in the symbolic FRUs listed here you will failure
isolate to the correct FRU list based on system model
Servicer Response:
If this SRC is not in the Service Action Log (SAL), or
FRU List: serviceable event view you are using, then it is
SVCPROC informational and/or statistical only. It does not require
a service action.
A6xx6980 Network Interface Controller (NIC)
Otherwise: This is a connection failure on an HSL link.
resource failure
Perform RIOIP09to determine the service action.
Servicer Response:
FRU List:
The FRU list displayed in the Service Action Log (SAL)
HSL_LNK
or serviceable event view you are working with, may
vary from the failing item list given in this document.
Use the FRU list in the serviceable event view if it is SICNTRL
available to you.
REM_NIC
NOTE: A fiber optic cleaning kit may be required for
optical HSL connections. OPT_CLN
FRU List:
SICNTRL A6xx6983 An invalid High Speed Link (HSL)
configuration was detected
An HSL loop has an invalid configuration. Word 4 of
A6xx6981 High Speed Link (HSL) I/O bridge the SRC contains the program return code (PRC) which
failure identifies the problem with the loop’s configuration.
Use the PRC and the FRU listed to determine the
Servicer Response: problem.
Cycle power on the frame identified as the frame with
failed HSL I/O Bridge prior to replacing FRUs. If you are using the Service Action Log (SAL) or
serviceable event view you are working with, the FRU
The FRU list displayed in the Service Action Log (SAL), description may already indicate the configuration
or serviceable event view you are using, may vary from problem.

A6xx6984 • A6xx6986
FRU List: v Perform to determine if any other systems are

SIRGCFG connected to this loop and return here.
(HSL_LNK or HSLxxxx FRU in the Service Action
Log (SAL) entry, or serviceable event view you
A6xx6984 High Speed Link (HSL) loop status
are working with, indicates the loop number.) If
message
there are other system(s) then continue with the
Servicer Response: steps that follow, otherwise go to step 2.
An HSLloop has switched to its alternate path. This is v Check for HSL failures on the other system(s)
an informational SRC only. before replacing parts. HSL failures are
serviceable event entries with HSL I/O Bridge
Word 7 of the SRC contains the loop number in the and Network Interface Controller (NIC)
leftmost 4 digits. The loop number is in hexadecimal resources. Ignore B600 6982 and B600 6984
format. You must convert the hexadecimal loop number entries. If there are HSL failures on other
into decimal format to recognize the loop number in system(s) then continue with the steps that
HSM. follow, otherwise go to step 2.
v Repair the problems on the other systems and
This SRC can be caused by a tower on the HSL loop return to this step. After making repairs on the
powering off. other system(s) check the Product Activity Log
(PAL) of this system for a B600 6985 logged after
This SRC may also appear in the Service Action Log the repairs you made on the other system(s). If
(SAL), or serviceable event viewer you are using, with you find one then continue with the steps that
a B600 6982 or B600 6981 logged at approximately the follow, otherwise go to step 2.
same time. In that case the other SRC is reporting a
v For the B600 6985 log you found, use FRU
failure and this SRC is reporting that the alternate HSL
SIRSTAT to determine if the loop is now
path is now being used. Service the other SRC if
complete. If the loop is complete then this
present.
problem has been resolved. Use to verify that the
loop is now working properly. Otherwise, go to
A6xx6985 High Speed Link (HSL) loop status step 2.
message 2. Use the serviceable event’s FRU list when it is
Servicer Response: available.
If this SRC is not in the Service Action Log (SAL), or If this SRC appears in the Service Action Log (SAL),
serviceable event view you are using, then it is or the serviceable event view you are using, with
informational. Use FRU SIRSTAT to determine what the Symbolic FRU HSL_LNK or HSLxxxx listed as a
this SRC means. Otherwise, continue with the FRU, then perform problem isolation procedure .
following steps: Otherwise exchange the FRUs listed in the
serviceable event view.
This error can appear as a serviceable event when a
tower, or I/O unit or another system in the loop did NOTE: A fiber optic cleaning kit may be required for
not complete powering on before LIC on this system optical HSL connections.
checked this loop for errors. Search the Product
FRU List:
Activity Log (PAL) for the last B600 6985 SRC logged
SIRSTAT
for this loop and use FRU SIRSTAT to determine if this
error requires service. If the last entry indicates the
HSL_LNK
loop is functioning (determined by FRU SIRSTAT) then
no service action is required, close this problem
http://publib.boulder.ibm.com/infocenter/systems/
topic/areb7/siioadp.htm
There may be multiple B600 6985 logs with xxxx 3205
in word 4 errors for the same loop resource in the
serviceable event view. This is caused by retry and SICNTRL
recovery attempts. If there is a B600 6985 with xxxx
3206 or xxxx 3208 in word 4 after the above B600 6985 OPT_CLN
entries in the PAL, then the recovery efforts were
successful. If this is the case, close all the B600 6985 A6xx6986 System bus error
entries for that loop resource in the serviceable event
view. Servicer Response:
During IPL, system LIC detectedan HSL I/O bridge
1. If you find a B600 6981 in the serviceable event
that was already initialized. The bridge should have
view then close that problem and go to step 2.
been in a flushed and unintialized state after powering
Otherwise perform the following:
on. There is a problem with SPCN components that

A6xx6987 • A6xx699C
prevented the tower from powering off after a previous

A6xx6990 Service processor failure
power off was issued. The tower will not be configured
for this IPL. Servicer Response:
The FRU list displayedin the Service Action Log (SAL),
This reference code is equivalent to 1xxx 90F0. When or serviceable event view you are working with, may
referring to the ″CBLALL″ symbolic FRU in the Failing vary from the failing item list given in this document.
Item list, perform the ″CBLALL″ procedure using Use the FRU list in the serviceable event view if it is
reference code ″90F0″. available to you.
FRU List:
Word 5 of the SRC identifies the frame. Determine the SVCPROC
frame by breaking down word 5:
Word 5 -> xxxx xxNN where: NN is the frame number A6xx6991 Service processor failure
in hexadecimal format. FRU List:
FRU List: AJDGP01
TWRCARD
CBLALL
FRU List:
AJDGP01
A6xx6987 High Speed Link (HSL) connection
failure
Servicer Response:
Failures are occurring on the HSL link. Servicer Response:
A failure occurred withthe service processor hardware
There may be B600 6982 errors logged on the same or the service processor LIC. The FRU list displayed in
loop and about the same time as this error. Close those the Service Action Log (SAL), or serviceable event view
errors and continue to correct the problem by working you are working with, may vary from the failing item
this error. list given in this document. Use the FRU list in the
serviceable event view if it is available to you.
v If there is a cable FRU in the serviceable event entry:
1. If the connection is copper and either end has a FRU List:
loose connection, reseat the cable. To do this, SVCPROC
disconnect the connection and wait a minimum
of 30 seconds. Then reconnect the cable and AJDGP01
complete the tightening process in at most 30
seconds. Repeat the process at the other end of A6xx6994 Service processor failure
the cable. If the error persists, replace the FRUs in
the Service Action Log (SAL), or serviceable event Servicer Response:
view you are using. The FRU list displayedin the Service Action Log (SAL)
2. If the connection is optical, clean the connections or serviceable event view you are working with, may
at both ends of the cable. See OPT_CLN vary from the failing item list given in this document.
OPT_CLN . If the error persists, replace the FRUs Use the FRU list in the serviceable event view if it is
in the Service Action Log (SAL), serviceable event available to you.
view you are using. FRU List:
3. If the error persists, replace the FRUs at each end SVCPROC
of the cable starting with the FROM FRU listed in
the serviceable event view you are using.
A6xx699C Wrap plug is installed on Bus Expansion
v If there was no cable in the Service Action Log Adapter card
(SAL), or serviceable event view you are using, then
replace the FRUs listed in the serviceable event view. Servicer Response:
This reference code is for information only. It indicates
FRU List: the presence of a wrap plug on the local optical link
HSL_LNK card.
OPT_CLN OPT_CLN

A6xx69A8 • A6xx69C6
A6xx69A8 Informational bus reference code A6xx69C5 I/O processor failure. Contact your next
level of support.
Servicer Response:
This reference codeis for information only and might FRU List:
include the following: FI00206
v Optical speed encode
FI01040
v Broken optical links now operational
v Other information AJDG301
A6xx69B8 Bus hardware configuration problem. A6xx69C6 Abnormal or unexpected HSL

Contact your next level of support. OptiConnect disconnectionfrom a
FRU List: remote system or partition.
The local system or partition disconnectedfrom a
AJDG301 remote system or partition due to an unexpected event
or failure. The problem is most likely with the remote
A6xx69C1 A failure occurred on another system. system or partition. Intervention at the remote system
Contact your next level of support. is most likely required. Examine both the local and
remote HSL OptiConnected systems or partitions for
FRU List: problems on this HSL loop.
FI01040
Possible reasons include: A fatal error in software or
FI00206 hardware in the remote system or partition or a power
failure in the remote system.
FI00182
If there was not a complete HSL loop before this error
AJDG301 occurred then a failure or power down in an HSL
component between the local system or partition and
the remote system or partition could have caused this
A6xx69C2 Information only, no service action
error. Check for a problem with: an HSL cable, HSL
required. HSL OptiConnectnormal
I/O bridge or a power problem in an expansion I/O
connection to another system or
tower or unit on this loop.
partition.
Servicer Response: Examine the Service Action Log (SAL), or serviceable
This reference codeis informational only. HSL event view you are using on the local system or
OptiConnect has established connection normally. The partition for HSL failures on the same HSL loop at
local system or partition is participating in HSL approximately the same time this error occurred.
Opticonnect with other systems or partitions on the
same HSL loop. Examine the remote system or partition for problems. If
the remote system or partition is powered on and IPL’d
A6xx69C3 Information only, no service action then examine the Service Action Log (SAL), or
required. Opticonnectnormal remote serviceable event view you are using, on the remote
disconnection from OptiConnect system or partition for problems on the same HSL loop
participation. at approximately the same time this error occurred.
Servicer Response: Correct any problems you find with the remote and
This referencecode is informational only. local systems or partitions that happened at
approximately the same time and involve HSL
HSL Opticonnect disconnected normally from a remote Opticonnect or HSL loop components or Network
node. The local system or partition has stopped Interface Controllers. When the remote system is IPL’d
participating in HSL Opticonnect with the remote it will automatically reconnect with this system or
system or partition on the same HSL loop. Possible partition.
reasons include:
v A remote system or partition went off line due to a If there are no problems with the remote system or
normal power off or disable of HSL Opticonnect. partition and there are no problems with the local
system or partition then collect all the Product Activity

A6xx69C7 • A6xx69C9
Log information for this failure on both systems. Be recover from the error. Intervention at the local or
sure to record all words in the SRC. Contact your next remote system or partition may be required. Possible
level of support. causes are:
FRU List: v time out of a critical message
REM_SYS v LIC code / table problem
v Network deadlock detected
A6xx69C7 Abnormal or unexpected HSL
OptiConnect disconnectionfrom a The problem may be with:
remote system or partition. v The local system or partition
Servicer Response: v The remote system or partition
remote system or partition due to an unexpected event Examine the Service Action Log (SAL), or serviceable
or failure. LIC will attempt to recover from the error. event view you are using, on the local system or
Intervention at the local or remote system or partition partition for HSL failures on the same HSL loop, or
may be required. with the Network Interface Controller at approximately
the same time this error occurred.
Possible causes are: time out, hang or hardware failure.
The problem may be with: the local system or partition Examine the remote system or partition for problems.
or the remote system or partition. Examine the Service Action Log (SAL), or serviceable
event view you are using, on the remote system or
If there was not a complete HSL loop before this error partition for problems on the same HSL loop or with
then a failure or power down in an HSL component the Network Interface Controller at approximately the
between the local system or partition and the remote same time this error occurred.
system or partition could have caused this error. Check
for SRCs with FRUs like: HSL cables, HSL I/O bridge Correct any problems you find with the remote and
or a power problem in an expansion I/O tower or unit local systems or partitions that happened at
on this loop. approximately the same time and involve HSL
Opticonnect or HSL loop components or Network
Examine the SAL or serviceable event view you are Interface Controllers.
working with on the local system or partition for
failures on the same loop, or with the Network If there are no problems with the remote system or
Interface Controller at approximately the same time. partition and there are no problems with the local
system or partition then collect all the Product Activity
Examine the remote system or partition for problems. Log information for this failure on all systems or
Correct any HSL or NIC problems you find with the partitions. Be sure to record all words in the SRCs.
remote and local systems or partitions. Contact your next level of support.
FRU List:
If there are no problems with the remote system or REM_SYS
partition and there are no problems with the local
system or partition then collect all the Product Activity LOC_SYS
Log (PAL) information for this failure on both systems.
Be sure to record all words in the SRC. Contact your
AJDG301
next level of support.
FRU List:
A6xx69C9 Abnormal or unexpected HSL
REM_SYS
OptiConnect disconnectionfrom a
remote system or partition.
LOC_SYS
Servicer Response:
A6xx69C8 Abnormal or unexpected HSL remote system or partition due to an failure in a LIC
OptiConnect disconnectionfrom a virtualized bus unit. LIC will attempt to recover from
remote system or partition. the error. Possible causes are:
Servicer Response: v LIC problem where the local bus unit is off line.
The local system or partition disconnectedfrom a v LIC problem where the remote bus unit is off line.
remote system or partition due to an unexpected event
or failure. All of the HSL OptiConnect connections on
Examine the Service Action Log (SAL), or serviceable
this loop will be in a failed state. LIC will attempt to
event view you are using, on the local system or

A6xx69CF • A6xx69DD
partition for HSL Opticonnect failures that occurred at AJDG301

approximately the same time this error occurred.
A6xx69D8 Bus Expansion Adapter failed. Contact
Examine the remote system or partition for problems.
Examine the Service Action Log (SAL), or the
serviceable event view you are using, on the remote FRU List:
system or partition for HSL Opticonnect problems that FI00182
occurred at approximately the same time this error
occurred. FI00203
Collect all the Product Activity Log information for this FI00055
failure on all systems and partitions on this HSL loop.
Be sure to record all words in the SRCs. Contact your LBUSADP
next level of support with the information you have
collected. AJDG301
FRU List:
AJDG301 A6xx69D9 Host Ethernet Adapter (HEA) failure.
REM_SYS Servicer Response:

Firmware detected a hardware failure in the Host
LOC_SYS Ethernet Adapter (HEA).
FRU List:
A6xx69CF Abnormal or unexpected HSL HEA
OptiConnect disconnectionfrom a
remote system or partition. A6xx69DA System log entry only, no service action
Servicer Response: required.
LIC internal error. All systems participatingin HSL Servicer Response:
OptiConnect will be disconnected. The system must be System log entry only, no service action required
re-IPL’d to recover. Before re-IPL’ing the system initiate
a main store dump.
A6xx69DB LIC failure. A Licensed Internal Code
After getting the dump, examine the Service Action error occurred.
Log (SAL), or serviceable event view you are using, on Servicer Response:
the local system or partition for HSL Opticonnect The partition will continue to run with this Host
failures that occurred at approximately the same time Ethernet Adapter (HEA) disabled. Perform a partition
this error occurred. dump and then IPL the partition to recover the HEA.
Send the partition dump to your next level of support.
Examine the remote systems or partitions for problems.
Examine the Service Action Log (SAL), or serviceable
event view you are using, on the remote systems or A6xx69DC The HEA is not connected to the
partitions for HSL Opticonnect problems that occurred Ethernet switch.
at approximately the same time this error occurred. Servicer Response:
The Host Ethernet Adapter (HEA) is not connected to
Collect all the Product Activity Log information for this the Ethernet switch. If the HEA connection is not
failure on all systems and partitions on this HSL loop. needed, no service action is required.
Be sure to record all words in the SRCs. Contact your
next level of support with the information you have If the HEA connection is needed, verify that the cable is
collected. connected and the switch is powered on. After
FRU List: repairing the problem, verify that the connection has
AJDG301 been restored.
A6xx69D0 Bus Expansion Adapter card failed. A6xx69DD The HEA connection to the Ethernet
Contact your next level of support. switch has been restored.

FI00182 System log entry only, no service action required.
FI00055

A6xx69DE • A6xx7100
FI00186
A6xx69DE HEA Media Interface Adapter Failure.
Firmware detected a failure in the HEA Media Interface
Adapter. AJDG301
FRU List:
HEA A6xx7001 ISDN call in rejected
AJDG301 FRU List:

GG4COMM
A6xx69E0 Bus Expansion Adapter card failed

A6xx7002 Lines not selected
Servicer Response:
Contact your nextlevel of support. FRU List:
GG4COMM
FRU List:
FI00203
A6xx7003 Network interfaces not selected
AJDG301 FRU List:
GG4COMM
A6xx69E8 Bus Expansion Adapter failed. Contact
your next level of support. A6xx7004 TCP/IP informational error
FI00203 This reference code islogged when the TCP/IP
Attribute “Log Protocol Errors” is set, and the TCP/IP
FI00205 System LIC “silently discards” an inbound datagram.
“Silently discard” is defined to mean discard the
FI00057 received datagram without reporting an error to the
originating host device. Examples of such datagrams
AJDG301 are those with checksums or destination addresses
which are not valid.
A6xx69F0 Bus Expansion Adapter failed. Contact This reference code is for information only. Normally
your next level of support. no action should be taken as a result of this reference
FRU List: code. It is generated in order to assist with remote
FI00180 device or TCP/IP network problem determination.
FI00182 A6xx7055 Statistics were logged, no service action

required
FI00203
Servicer Response:
FI00056 This reference code is logged for information only.
FI00205 A6xx7100 APPN session initiation attempt has

timed out.
LBUSADP
Servicer Response:
Thisreference code is used to indicate that LIC timed
AJDG301
out on a request to initiatea session.
A6xx69F8 Bus Expansion Adapter failed. Contact The user must run problem analysis for this reference
your next level of support. code. If this indicates a software problem, the user
should dial IBM Software Support for assistance.
FRU List:
FI00180
The Problem Determination Procedure (PDP) will
indicate whether the original timeout condition still
FI00203
exists and what the corrective actions should be.
FI00182 FRU List:
AJDG301

A6xx7101 • A6xx720A
GG4PL03
A6xx7204 Uninterruptible Power System reported
a bypass active
GG4PL01
Servicer Response:
GG4PL02 This reference code is for information only. The
Uninterruptible Power System (UPS) is reporting a
bypass is active.
A6xx7101 APPN session initiation attempt has
failed
A6xx7205 Battery low condition was reset.
Servicer Response:
This referencecode is used to indicate that LIC Servicer Response:
attempted to satisfy a session initiationrequest, but This reference codeis for information only. The
some failure condition was detected by LIC. The failure Uninterruptible Power System (UPS) is no longer
conditioncould be a configuration or operational reporting a battery low condition.
problem in the network.
A6xx7206 UPS reported bypass no longer active
Theuser must run problem analysis for this reference
code. If this indicates a software problem, the user Servicer Response:
should dial IBM Software Support for assistance. This referencecode is for information only. The
Uninterruptible Power System (UPS) is no longer
The Problem Determination Procedure (PDP) will reporting a bypass active condition.
indicate whether the original timeout condition still
exists and what the corrective actions should be. A6xx7207 Battery Power Unit needs service
GG4PL04 The replacementperiod for BPU 1, installed in the
System Unit, has been exceeded.
GG4PL05
FRU List:
GG4PL06 FI00315
AJDG301 A6xx7208 Battery Power Unit needs service

Servicer Response:
A6xx7102 APPN CP-CP session ended. The replacementperiod for BPU 2, installed in the
System Unit, has been exceeded.
A6xx7201 A utility failure occurred. FRU List:
FI00315
Servicer Response:
This reference code isfor information only. The
Uninterruptible Power System (UPS) is reporting a A6xx7209 Battery Power Unit needs service
utility failure.
Servicer Response:
The replacementperiod for BPU 1, installed in the
A6xx7202 Utility power restored. Expansion Unit, has been exceeded.
This reference code is forinformation only. The FI00315
Uninterruptible Power System (UPS) is reporting that
utility power has been restored.
A6xx720A Battery Power Unit replacement dates
do not match
A6xx7203 A battery low condition was detected.
Servicer Response:
Servicer Response: The replacement dates for one of the Battery Power
This referencecode is for information only. The Units do not match. Run ″Display Hardware
Uninterruptible Power System (UPS) is reporting a Configuration″ and verify that the dates match the
battery low condition. labels on the batteries.

A6xx7701 • A6xx8006
A6xx7701 SCSI jumper card was not detected. A6xx8001 An external storage subsystem disk unit
connection failed
FRU List:
21H7625 Servicer Response:
Look for other errors in the Service Action Log, or
BACKPLN serviceable event view you are working with, and fix
them.
A6xx7702 Incorrect SCSI jumper card detected
A6xx8002 Maximum number of redundant
FRU List: connections exceeded
21H7625
Servicer Response:
An attempt to activate a connection from another I/O
A6xx7703 System LIC detected a program adapter to an external storage subsystem disk unit
exception failed because the maximum number of connections are
Servicer Response: already active for this disk unit. No action required.
Storage Managementdetected a DASD datacheck
condition and the defective sector was reallocated. A6xx8003 External storage subsystem disk unit
Perform a system IPL to restart the system. connection wasrestored. No action
required.
A6xx7704 General failure detected by HRI
component. A6xx8004 An external storage subsystem disk unit
FRU List: connection failed
Could not read configuration information from the disk
A6xx7777 Hardware configuration change detected unit. Look for other errors in the Service Action Log, or
serviceable event view you are working with, and fix
Servicer Response: them.
A hardwareresource is missing. The resource reported
in to the system on a previous IPL, but has not
reported in on the current IPL. This could occur for A6xx8005 High performance connection failed.
several different reasons. Servicer Response:
1. It could be a normal situation where the resource is A high performanceconnection to an external storage
currently powered off. In this case, when the subsystem disk unit failed.
resource is powered back on, it will no longer be
missing. There are still two or more external storage subsystem
2. The hardware resource could also be missing if it disk unit connections, but performance might be
has been removed from the system, for example, a degraded.
tape drive that was replaced with a different tape
drive. The service representative should use the Look for other errors in the Service Action Log, or
Hardware service manager to remove the entry for serviceable event view you are working with, and fix
this resource. them.
3. The resource may not have reported in on this IPL
because it is failing. Perform problem analysis to A6xx8006 High performance connection failed
determine why the resource is failing.
Servicer Response:
A high performanceconnection to an external storage
A6xx8000 An external storage subsystem disk unit subsystem disk unit failed.
connection failed
Servicer Response: There is still one more external storage subsystem disk
Look for other errors in the Service Action Log (SAL), unit connection, but performance might be degraded.
or serviceable event view you are working with, and
fix them. Look for other errors in the Service Action Log, or
serviceable event view you are working with, and fix
them.

A6xx8007 • A7xx0103
Servicer Response:
A6xx8007 High performance connection was
Perform LICIP01 .
restored
Servicer Response:
A6xxF104 Logical partition service function Main
A high performanceconnection to an external storage
Storage Dump.
subsystem disk unit was restored. Performance is no
longer degraded. No action required. Servicer Response:
The hypervisor terminated a partition with an
unresponsive Operating System. A Main Store Dump
A6xxCF00 Permanent error on optical device.
must be done for service. Call your next level of
support when the dump is complete. Perform LICIP01 .
A6xxCFFC Optical library device condition not
expected
A6xxF105 Licensed Internal Code detected error
Servicer Response:
FRU List:
Theoptical disk drive addressing within the optical
NEXTLVL
library is incorrect. This error is likely to be the result
of faulty cabling or switch setting following service to
an optical library. Contact your hardware service A6xxFDC0 LIC program reported informational
provider. error
OPTLCBL This referencecode is logged for information only. No
action required.
DRVSWCH
A6xxFDC5 LIC program failed and data was
A6xxCFFD Optical drive failure captured
OPTLDRV This referencecode indicates first failure data capture
(FFDC) data was collected for a problem reported by
licensed internal code. The user should dial IBM
A6xxCFFF Media determined to be bad in Optical
Software Support for assistance.
library
FRU List:
GG4FFDC
A6xxF103 Main storage dump must be copied for
service.
(A7xx) Licensed Internal Code reference codes

Licensed Internal Code reference codes
Perform the following actions:

1. Find the reference code by looking at characters 1 through 8 of the top 16 character line of function 11
(8 rightmost characters of word 1). These 8 characters are the reference code.
2. Look up the reference code in the following list.
3. Perform the actions in the description. In all cases, once the FRU is determined, go to the locations
table for the system you are working on to determine the location, and use the remove and replace
procedure for the FRU.
A7xx0102 Platform LIC detected an error A7xx0103 Platform LIC failure.

A machine check occurredduring IPL. Words 2 to 9 of Work with the FRU list in theserviceable event view if
this SRC contain additional diagnostic information. there is one, otherwise use the FRU list documented
Record SRC words 1 through 9 before attempting to here to determine the parts to exchange. The platform
IPL again and report the problem to next level of Licensed Internal Code (LIC) detected an internal
support. problem. Collect all the SRC words and the platform
system dump, then contact your next level of support.
FRU List:
SVCDOCS FRU List:

A7xx0104 • A7xx0602
LICCODE
required.
A7xx0104 Platform LIC failure
Servicer Response: A7xx0302 Platform LIC failure
Machine check, undefined erroroccurred.
Servicer Response:
FRU List: Work with the FRU list in theserviceable event view if
LICCODE there is one, otherwise use the FRU list documented
here to determine the parts to exchange.
A7xx0105 Platform LIC detected an error
Perform a platform system dump and notify your
Servicer Response: service provider. IPL the system.
More than one requestto terminate the system was
FRU List:
issued.
LICCODE
FRU List:
NEXTLVL
Servicer Response:
Work with the FRU listin the serviceable event view if
Servicer Response: there is one, otherwise use the FRU list documented
Work with the FRU list in theserviceable event view if here to determine the parts to exchange.
there is one, otherwise use the FRU list documented
here to determine the parts to exchange. The platform encountered an error early in the IPL or
termination process.
A secondary failure due to an invalid SRC occurred
FRU List:
when the platform attempted to terminate.
SVCPROC
Collect all the SRC words and the platform system
NEXTLVL
dump, then contact your next level of support.
FRU List:
LICCODE
FRU List:
SVCPROC
Servicer Response: NEXTLVL
The server detected an unrecoverablemachine check
condition. Collect all the words of the SRC and the
platform dump and send to your system manufacturer
required
for analysis.
Servicer Response:
FRU List:
Support can use this SRC and associated data to
SVCDOCS
determine why the time of day for a partition was lost.
No corrective action is required.
A7xx0200 System firmware has experienced a low
storage condition.
Servicer Response:
Servicer Response:
No immediate action is necessary. Continue running
Work with the FRUlist in the serviceable event view if
the system normally. At the earliest convenient time or
service window work with your service provider to
take a platform dump and reIPL the system.
FRU List: Platform Licensed Internal Code (LIC) detected an error
SVCDOCS condition. The second word indicates the severity of
the error and the specific error condition. If word 2 is
10000A01 then record the SRC words and call your
next level of support; otherwise this does not require
service.
FRU List:

A7xx0611 • A7xx1152
NEXTLVL If the system did not log this error as a serviceable

event, then no service action is required.
A7xx0611 System clock problem FRU List:
CLCKMOD
Servicer Response:
Work with the FRU list in theserviceable event view if
there is one, otherwise use the FRU list documented A7xx0803 System log entry only, no service action
here to determine the parts to exchange. required.
For systems managed by an HMC, use the ASM

interface to reset the system clock at power on standby.
required.
For systems without an HMC, you can ignore this
error.
A7xx0A00 System log entry only, no service action
If the error occurs a second time, call your next level of required
support.
Servicer Response:
FRU List: A user request initiated an I/O tower/drawer power
SVCDOCS off. No corrective action is required.
A7xx0621 System log entry only, no service action A7xx0A10 System log entry only, no service action
required required

No service action required. No action is required, unless the Hardware
Management Console (HMC) indicates that the
concurrent platform firmware update failed. In that
A7xx0641 Platform LIC detected an error. case, the system must be re-IPLed in order for the
Servicer Response: firmware update to occur. Collect the error log data for
A platform LIC failure occurred. Perform a platform this SRC and contact PHYP development to debug the
dump and contact your next level of support. problem.
FRU List:
SVCDOCS A7xx1150 System log entry only, no service action
required.
A7xx0650 Platform LIC detected an error Servicer Response:

No action needed unless a serviceable event was
Servicer Response: logged. If a serviceable event was logged, resolve that
Resource managementwas unable to allocate main error.
storage. A platform dump was started.
Words 2 to 9 of this SRC contain additional diagnostic A7xx1151 System log entry only, no service action
information. Record SRC words 1 through 9. Collect the required.
platform dump and the configuration of the memory Servicer Response:
allocation for all partitions on this system. Provide the No action needed unless a serviceable event was
platform dump, configuration data, and the recorded logged. If a serviceable event was logged, resolve that
SRC information to your next level of support. error.
FRU List:
NEXTLVL A7xx1152 Platform firmware detected a timeout
condition. A reset/reload of the service
A7xx0651 The system detected an error in the processor has cleared the timeout
system clock hardware condition.

This is a serviceable event only if this error appears in If a service processor dump exists, it should be
a serviceable event view. collected for IBM Service.
If this is a serviceable event, then work with the FRU This SRC means that there was an FSP mailbox
list in the serviceable event view if there is one. message timeout (high level timeout). This error may
Otherwise, use the FRU list documented in the Failing be logged either as Serviceable or as Informational:
Items column to determine the parts to exchange.

A7xx1160 • A7xx173B
v Serviceable - a command timeout occurred waiting

for the FSP to respond. This error will be logged just
prior to requesting an FSP reset/reload. Servicer Response:
v Informational - an outstanding mailbox command The VPD for the systemis not what was expected at
was cancelled due to a reset/reload occurring. IPL. The VPD on a memory DIMM is not correct and
the memory on the DIMM cannot be used, resulting in
Note: The offending mailbox message reduced memory.
Type/Subtype/Modifier is in SRC word 6.
Work with the FRU list in the serviceable event view, if
FRU list:: there is one. Otherwise, use the FRU list documented
NEXTLVL here to determine the parts to exchange.
FRU List:
A7xx1160 Service processor failure MEMDIMM
Servicer Response:
Work with the FRU listin the serviceable event view if A7xx1732 Platform LIC detected an error
here to determine the parts to exchange. Servicer Response:
The VPD for the systemis not what was expected at
The platform encountered an error communicating with IPL. The VPD on a processor card is not correct and the
the service processor. The platform code attempts a processor card cannot be used, resulting in reduced
graceful shutdown of partitions and powers off the processing power.
server after a certain time, or when the last partition
indicates shutdown, whichever comes first. Work with the FRU list in the serviceable event view if
there is one. Otherwise, use the FRU list documented
FRU List: here to determine the parts to exchange.
SVCPROC
FRU List:
LICCODE ANYPROC
A7xx1161 System log entry only, no service action A7xx1733 Platform LIC detected an error
required Servicer Response:
Servicer Response: If required Capacityon Demand functions are not
The platform encountered a service processor event available, re-IPL the system. Otherwise, no service
indicating that the power status has changed. Note that action is required.
this is A7xx only.
A7xx173A System log entry only, no service action
A7xx1730 Platform LIC detected an error required

The VPD for the systemis not what was expected at A VPD collection overflow occurred, no service action
IPL. required.
When word 9 is 00180003, a redundant VPD chip If a system problem is suspected, look for other errors
exists, and the system will continue to run. Replace the in the serviceable event view.
VPD card at your next scheduled maintenance. When
word 9 is not 00180003 replace the VPD card A7xx173B Platform LIC detected an error
immediately.
Servicer Response:
Work with the FRU list in the serviceable event view, if A platform LIC failureoccurred during VPD collection.
here to determine the parts to exchange. Look for and correct errors with SRCs of the form
B1xxxxxx in the Serviceable Event View. If that does
FRU List: not correct the problem, contact your next level of
CAPACTY support.
FRU List:
SVCDOCS

A7xx4091 • A7xx4710
SVCDOCS
A7xx4091 User intervention required
Servicer Response: CAPACTY
The system power on hasreached a standby state. The
firmware does not have partition configuration
information. A7xx4701 Platform LIC detected an error
Servicer Response:
Use the Hardware Management Console (HMC) to A problem occurredwhen initializing, reading, or using
activate one or more partitions to change the system system VPD. The IPL failed.
from a standby state to an operating state. If the HMC
does not manage the server, perform Restoring your Work with the FRU list in the serviceable event view if
server to factory settings . there is one, otherwise use the FRU list documented
A7xx4400 There is a platform dump to collect FRU List:
Servicer Response: CAPACTY
Work with theFRU list in the serviceable event view if
there is one, otherwise use the FRU list documented A7xx4703 Platform LIC failure
Servicer Response:
Use the operating system’s interface designated to A problem occurred when initializing,reading, or using
collect platform dumps. system VPD. The Capacity on Demand function is not
available. If Capacity on Demand function is required,
FRU List: re-IPL the system. If that does not correct the problem,
SVCDOCS contact your next level of support.
FRU List:
A7xx4401 Platform LIC failure LICCODE
Servicer Response:
Work with the FRU list in theserviceable event view if A7xx4704 Platform LIC detected an error
The Capacity on Demandfunction is no longer
available. If Capacity on Demand functions are
The platform LIC detected an internal problem.
required, look for and correct errors with SRCs of the
form B1xxxxxx in the Serviceable Event View. If that
does not correct the problem, or no errors were found,
FRU List: contact your next level of support.
NEXTLVL
FRU List:
SVCDOCS
A7xx4402 Platform LIC failure.
Servicer Response: A7xx4705 Platform LIC failure
A platform LIC error occurred while attempting to
Servicer Response:
allocate the memory necessary to create a platform
A problem occurred when initializing,reading, or using
resource dump.
system VPD. The Capacity on Demand function is not
FRU List: available. If Capacity on Demand function is required,
NEXTLVL re-IPL the system. If that does not correct the problem,
contact your next level of support.
Servicer Response:
A problem occurredwhen initializing, reading, or using Servicer Response:
system VPD. A communications problemwith the service processor
occurred while initiating Capacity on Demand. The
Capacity on Demand is not available because the stored Capacity on Demand function is not available.
activation code is not valid. Contact your next level of
support to verify your activation code. If the activation If Capacity on Demand function is required, look for
code is valid, replace the VPD card. errors with SRCs of the form B1xxxxxx or B7xx69xx in
FRU List:

A7xx4712 • A7xx4733
the Serviceable Event View. Work those errors. If that

does not correct the problem, contact your next level of
The Capacity on Demandactivation code recovery
FRU List:
period has been started. Either obtain more capacity by
SVCDOCS
obtaining new activation codes or allocate fewer
resources in the LPAR configuration.
A7xx4712 Platform LIC detected the VPD card is
FRU List:
missing
SVCDOCS
Servicer Response:
A problemoccurred when initializing, reading, or using LPARCFG
system VPD.
A7xx4721 The World-Wide Port Name (WWPN)
Work with the FRU list in the serviceable event view if
Prefix is not valid.
Contact your hardware service provider to obtain a
FRU List:
valid World-Wide Port Number (WWPN). Once you
CAPACTY
have obtained a valid WWPN value, go to ASM and
select: System_Configuration->
A7xx4713 Platform LIC detected an error Program_Vital_Product_Data-> System_Keywords. On
the System_Keyword menu, enter the value for the
Servicer Response: ’WN’ keyword.
The VPD card has beenexchanged with a not valid
card. Reinstall the original VPD card in the system. FRU List:
SVCDOCS
FRU List:
SVCDOCS
A7xx4714 Platform LIC has detected a new VPD Servicer Response:
card A problem occurredwhen configuring the logical
partitions on the system. More resources were allocated
Servicer Response: than there are available for use. Either obtain more
The newVPD card requires new activation codes. Enter capacity by obtaining new activation codes or allocate
the new activation codes. fewer resources in the LPAR configuration.
FRU List: FRU List:
SVCDOCS SVCDOCS
A7xx4715 Platform LIC detected an error LPARCFG
Servicer Response:
A problem occurredwhen initializing, reading, or using A7xx4731 Platform LIC detected an error
system VPD.
Servicer Response:
The system has beenrunning with full Capacity on
Look for errors with SRCs of the form B1xxxxxx in the Demand resources activated. In one hour, the system
Serviceable Event View. Work those errors first. If that will terminate and unlicensed resources will no longer
does not correct the problem, replace the VPD card. be available. To prevent the system from terminating,
enter an activation code of all zeroes. Then obtain the
Work with the FRU list in the serviceable event view if proper activation codes for the resources being used or
there is one, otherwise use the FRU list documented allocate fewer resources in the LPAR configuration.
FRU List:
FRU List: SVCDOCS
SVCDOCS
CAPACTY A7xx4733 Platform LIC failure

Servicer Response:

A7xx4740 • A7xx47FF
The Capacity on Demand functionis not available. If

Capacity on Demand function is required, re-IPL the
system. If that does not correct the problem, contact Servicer Response:
your next level of support. One hour remains untilthe Trial Customer on Demand
activation expires. Obtain a permanent activation code
or remove all temporary resources from partitions
before the request expires.
Servicer Response:
FRU List:
An incorrect activationcode has been detected.
SVCDOCS
Resources associated with this activation code have
been disabled. Enter a valid activation code.
A7xx4750 A Capacity on Demand change has been
detected.
Servicer Response:
Servicer Response:
UtilityCapacity on Demand resources have been
The number of allowableattempts to enter a valid
activated.
activation code has been exceeded. The system will
continue to run, but a system IPL is required in order
to retry entering a valid activation code. A7xx4788 System log entry only, no service action
required
A7xx4742 Platform LIC detected an error Servicer Response:
The data obtained from the system is not what was
Servicer Response:
expected. The IPL will continue. Should other errors
A communications problemwith the service processor
occur, contact your next level of support.
occurred. No Capacity on Demand changes can be
made, but you can continue to run with the current
Capacity on Demand resources. A7xx47C1 Capacity on Demand data mismatch
Servicer Response:
Look for errors with SRCs of the form B1xxxxxx or
The data obtainedfrom the system is not what was
B7xx69xx in the Serviceable Event View. Work those
expected. The system will perform a slow IPL in order
errors first. If that does not correct the problem, re-IPL
to obtain the correct data. If other errors occur, contact
the system. If that does not correct the problem, contact
FRU List:
A7xx47CB Fast system IPL changed to slow system
SVCDOCS
IPL
Servicer Response:
The dataobtained from the system is not what was
Servicer Response: expected. The system will perform a slow IPL in order
One hour remains untilthe On/Off Capacity on to obtain the correct data. If other errors occur, contact
Demand request expires. Permanently activate the your next level of support.
temporary Capacity on Demand resources, enter a new
On/Off Capacity on Demand request for the temporary
A7xx47CD Platform LIC detected an error
resources, or remove all temporary resources from
partitions before the request expires. Servicer Response:
The server detecteda not valid Capacity On Demand
FRU List:
activation and terminated the system. The allocated
SVCDOCS
resources for the system might exceed those that are
available for use.
FRU List:
One hour remains until the Utility Capacity on
Demand enablement expires. In order to reactivate
A7xx47FF System log entry only, no service action
temporary resources, a new Utility Capacity on
required
Demand enablement code is required.
Servicer Response:
FRU List:
The Capacity on Demand History Log has been written
SVCDOCS
to the error log. No service action is required.

A7xx5120 • A7xx5219
A7xx5120 Platform LIC detected an error A7xx5190 Operating System error

Work with the FRUlist in the serviceable event view if Work with the FRU list inthe serviceable event view if
there is one, otherwise use the FRU list documented there is one, otherwise use the FRU list documented
here to determine the parts to exchange. If the system here to determine the parts to exchange.
is not exhibiting problematic behavior, this error may
safely be ignored. Otherwise, contact your next level of The platform detected a problem in an Operating
support. System. Check for errors in the partition ID specified in
word 4 of the SRC. If correcting those errors does not
FRU List:
correct the problem, or if you find no errors, contact
NEXTLVL
FRU List:
SVCDOCS
Servicer Response:
Licensed Internal Code programexception occurred.
Platform Licensed Internal Code detected a Servicer Response:
programming problem for which a platform dump may A virtual adapter configuration error occurred.
have been initiated.
A partition tried to use a virtual adapter which is
Send the system error log and the platform dump, if it associated with another virtual adapter in a remote
occurred, to your next level of support. partition and virtual slot. However, either no virtual
adapter is configured there, or the wrong kind of
FRU List:
virtual adapter is configured there.
NEXTLVL
The partition ID of the virtual adapter with the
A7xx5122 Platform LIC detected an error problem is in word 4 of the SRC (in hexadecimal
format). The virtual slot number of the adapter with
Servicer Response:
the incorrect configuration is the last four digits of
Platform LicensedInternal Code detected that an IOP
word 6 of the SRC (in hexadecimal format).
request failed.
Use the Hardware Management Console (HMC) to
This error indicates a failure during a search for the
verify or reconfigure the incorrect virtual adapter
load source. There may be a number of these failure
configuration. If the configuration is correct, continue
prior to finding a good load source. This is normal. If a
with the next failing item in the list.
B2xx3110 error is logged, a B2xx3200 or B7005122 may
be posted to the control panel. Work the B2xx3110 error FRU List:
in the Serviceable Event View. If the system IPL hangs SVCDOCS
at B2xx3200 or B7005122 and you cannot check the SRC
history, perform the actions indicated for the B2xx3110 LICCODE
SRC.
FRU List: A7xx5209 Platform LIC detected an error
SVCDOCS
Servicer Response:
System Licensed InternalCode detected an IOP timeout
A7xx5123 Platform LIC detected an error during IOP IPL.
Servicer Response:
A Licensed InternalCode program exception or data This may be caused by loose connections, improperly
collection occurred. This may indicate an IOP seated cards, media, or removeable media drive not in
programming problem or an IO Adapter boot problem. a ready state. Look for other errors.
Look for other errors. If no other errors are present,
Licensed Internal Code has recovered from any A7xx5219 Platform LIC detected an error
exception conditions, or this SRC has logged
informational platform boto or hardware data. Servicer Response:
Information only,no service action required.
Licensed Internal Code program exception occurred.

A7xx5300 • A7xx6906
An IOP signalled to system Licensed Internal Code that

A7xx5600 Problem initializing, reading or using
it had entered a critical internal state. Licensed Internal
system VPD.
Code automatically attempted to restart the IOP.
Servicer Response:
Look for other hardware errors in the Serviceable Event
A7xx5300 Platform LIC detected a failure while
View. If no other errors have been logged, contact your
partitioning resources
next level of support.
Servicer Response:
A7xx5601 Platform LIC failure.
Platform partitioning code encountered an error. This there is one, otherwise use the FRU list documented
SRC represents a large number of possible problems, here to determine the parts to exchange.
most of which involve the platform Licensed Internal
Code (LIC). There was a problem initializing, reading, or using
system VPD.
Work any error logs found in the Serviceable Event
FRU List:
View. If this fails to correct the problem, or if there are
NEXTLVL
no other errors, contact your next level of support.
A7xx6900 PCI host bridge failure

Servicer Response:
Servicer Response:
If you find a B7006981 SRC logged at about same time
System detected a problemwith the Logical Partition
and listing parts from same enclosure as one of the
(LPAR) Configuration.
FRUs here, then close this problem and work the
B7006981 SRC.
Use the Hardware Management Console to reconfigure
the LPAR configuration.
Work with the FRU list in the serviceable event view, if
Check Hardware ManagementConsole (HMC) partition here to determine the parts to exchange.
state.
1. If in Recovery state then use the HMC to perform If the Serviceable Event View is not available, use the
″Recovering partition data on a managed system″. FRU List presented here for servicing this reference
2. Use HMC to activate partitions code.
FRU List: FRU List:
SVCDOCS PRIPCI
MA_BRDG
A7xx5400 A resource has been disabled due to
hardware problems
MABIP50
Servicer Response:
Work with the FRU list in the serviceable event view if http://publib.boulder.ibm.com/infocenter/systems/
there is one, otherwise use the FRU list documented topic/areb7/piocard.htm
A7xx6906 System bus error
The platform detected a problem with a processor. The
processor is not functional. Servicer Response:
Work with the FRU list in the serviceableevent view if
Look in the Serviceable Event View for a B1xx xxxx there is one, otherwise use the FRU list documented
error that implicates a processor. here to determine the parts to exchange.
FRU List:
If the Serviceable Event View contains no B1xx xxxx
error, or if resolving the error fails to correct the
problem, contact your next level of support.
FRU List:
SVCDOCS

A7xx6907 • A7xx6971
FRU List:
SVCDOCS
Servicer Response:
An error occurredbecause a partition needed more
FRU List:
NVRAM than was available.
The partitionis still functional, but is operating in a
degraded mode. Configuration informationmay be lost
LICCODE
at the next IPL. In order to make more NVRAM
available, delete one or more partitions.
FRU List:
required.
FRU List:
Servicer Response:
MA_BRDG Unknown hardware detected.Look for other errors.
A7xx6909 System bus error A7xx6970 PCI host bridge failure

Work with the FRU list in the serviceable event view if If you find a B7006981 SRC logged at about same time
there is one, otherwise use the FRU list documented and listing parts from the same enclosure as one of the
here to determine the parts to exchange. FRUs here, then close this problem and work the
B7006981 SRC.
FRU List:
MA_BRDG
FRU List:
LICCODE PRIPCI
MA_BRDG
Servicer Response: MABIP50
A system bus appearsto be empty. If the bus is not
empty, a hardware or configuration problem might http://publib.boulder.ibm.com/infocenter/systems/
exist. Look for other errors. topic/areb7/piocard.htm
A7xx6950 Platform LIC detected an error A7xx6971 PCI secondary bus failure
A platform dump hasoccurred. The system has lost all Work with the FRU list in the serviceable event view if
the configured system settings (such as the HMC access there is one, otherwise use the FRU list documented
and ASMI passwords, time of day, network here to determine the parts to exchange.
configuration, hardware deconfiguration policies, etc.)
that you might have set through user interfaces.Also, FRU List:
the system has lost the platform error logs and MABIP51
partition-related information, and the service processor
is reset. Perform the recovery actions for the SVCPROC http://publib.boulder.ibm.com/infocenter/systems/
FRU but do not replace the service processor. The topic/areb7/piocard.htm
platform dump should be sent to your service provider.
MASBUS

A7xx6972 • A7xx6981
MA_BRDG
required.
Servicer Response:
Servicer Response: System log entry only, no service action required.
Work with the FRU list in the serviceableevent view if
here todetermine the parts to exchange.
required.
FRU List:
Servicer Response:
MA_BRDG
System log entry only, no service action required.
PRIPCI
A7xx697C Connection from service processor to
system processor failed. Look for
A7xx6973 System bus error B15Cxxxx SRCs in the Serviceable Event
Servicer Response: View and resolve them.
If you find a B7006981 SRC loggedon the same Servicer Response:
expansion unit as one of the FRUs here, then close this If there are no B15CxxxxSRCs logged, then replace the
problem and work the B7006970 SRC. Use the unit failing items listed in the Serviceable Event View, if
value of the location codes to determine if the they are available. Otherwise, work with the failing
expansion unit is the same. items listed here.
Work with the FRU list in the serviceable event view, if FRU List:
there is one. Otherwise, use the FRU list documented SVCDOCS
SVCPROC
If the first half of word 7 is not 0001, remove
SVCPROC (the service processor) from the list of ANYPROC
possible FRUs.
SYSBKPL
FRU List:
topic/areb7/piocard.htm A7xx6980 Network Interface Controller (NIC)
resource failure
MA_BRDG
Servicer Response:
If the serviceable event view contains a FRU list, work
SVCPROC with those FRUs. Otherwise, exchange the failing items
listed here.
PRIPCI
Note: A fiber optic cleaningkit may be required for
MASBUS optical HSL connections.
A platform dump hasoccurred. Send the dump to your
A7xx6974 IOP rejected the assignment of an IOA. service provider.

An I/O Processor rejected the assignment of an I/O SICNTRL
Adapter during the IPL of an i5/OS partition.
LICCODE
If the partition IPLed successfully, this event is logged
for information only. No service action is required. OPT_CLN
If the partition failed to IPL, replace the IOA. If that A7xx6981 High Speed Link (HSL) I/O bridge
does not resolve the problem, replace the IOP that failure
controls the IOA.
Servicer Response:
The Direct Select Address (DSA) of the IOA is in word If you find a 1xxx SRC logged on the same expansion
7 of the SRC. In order to find the location of the IOA, unit as one of the FRUs here, then close this problem
see DSA translation to get the unit type in which the and work the 1xxx SRC. Use the unit value of the
IOA is located. Then using the DSA and unit type, go location codes to determine if the expansion unit is the
to Card positions to find the location of the IOA. same.

A7xx6982 • A7xx6985
Work with the FRU list in the serviceable event view, if v xxxx 3217 indicates there is a model 5791, 5792, or
there is one. Otherwise, use the FRU list documented 5794 IO drawer on a loop with clustered systems.
here to determine the parts to exchange. This is not a supported configuration.
FRU List:
This ends the procedure.
topic/areb7/siioadp.htm FRU List:
SVCDOCS
A7xx6982 High Speed Link (HSL) connection
failure A7xx6984 System log entry only, no service action
required
Servicer Response:
Perform the RIOIP11 procedure. Servicer Response:
An HSL loop has switched to its alternate path. This is
Work with the FRU list in the serviceable event view if an informational SRC only.
here to determine the parts to exchange. Word 7 of the SRC contains the loop number in the
leftmost 4 digits. The loop number is in hexadecimal
Note: A fiber optic cleaning kit may be required for format. You must convert the hexadecimal loop number
optical HSL connections. into decimal format to recognize the loop number.
FRU List:
This SRC can be caused by a tower on the HSL loop
SVCDOCS
powering off.
HSL_LNK
This SRC may also appear in a Serviceable Event View
you are using, with a B700 6982 or B700 6981 logged at
OPT_CLN
approximately the same time. In that case the other
SRC is reporting a failure and this SRC is reporting that
FRPORT the alternate RIO path is now being used. Service the
other SRC if present.
TOPORT
A7xx6985 High Speed Link (HSL) loop status

A7xx6983 An invalid High Speed Link (HSL) message
configuration was detected
Servicer Response:
Servicer Response: This is a serviceable event only if this error is in a
Work with the FRU list in the serviceable event view if serviceable event view. If this is a serviceable event
there is one, otherwise use the FRU list documented then perform RIOIP12. Otherwise if this is NOT a
here to determine the parts to exchange. serviceable event then to determine what this SRC
means use symbolic FRU SIRSTAT .
The four rightmost characters of word 4 in the
reference code represent the Program Return Code Work with the FRU list in the serviceable event view if
(PRC), which describes the problem detected. The four there is one, otherwise use the FRU list documented
leftmost digits of word 7 represent the loop number in here to determine the parts to exchange.
hexadecimal format. Convert the loop number to
decimal format before comparing it to loop numbers Note: A fiber optic cleaning kit may be required for
shown in serviceable event views and service tools. optical HSL connections.
To determine the problem, find the PRC in the list FRU List:
below. SVCDOCS
Note: The FRU description in the serviceable event HSL_LNK

view may already contain a message that identifies the
problem. OPT_CLN
v xxxx 0008 indicates the system serial number is not
set. Set the serial number on the system unit. If the FRPORT
problem persists contact your next level of support.
TOPORT
v xxxx 3201 indicates there are clustered systems on
multiple HSL/RIO loops. You will need to ensure all
clustered systems are on the same HSL/RIO loop.

A7xx6986 • A7xx69C2
A7xx6986 System bus error A7xx6993 Service processor failure

Work with the FRU list in the serviceable event view if Work with the FRU listin the serviceable event view if
there is one, otherwise use the FRU list documented there is one, otherwise use the FRU list documented
here to determine the parts to exchange. here to determine the parts to exchange.
If the Serviceable Event View is not available then use If the ServiceableEvent View is not available then use
the failing item list presented here for servicing this the failing item list presented here for servicing this
reference code. reference code.
FRU List: FRU List:
TWRCARD SVCPROC
PWRCBL LICCODE
A7xx6987 High Speed Link (HSL) connection A7xx6994 Service processor failure
failure
Servicer Response:
Servicer Response: Work with the FRU listin the serviceable event view if
Work withthe FRU list in the serviceable event view if there is one, otherwise use the FRU list documented
there is one, otherwise use the FRU list documented here to determine the parts to exchange.
If the ServiceableEvent View is not available then use
If the Serviceable Event View is not available then use the failing item list presented here for servicing this
the failing item list presented here for servicing this reference code.
reference code.
FRU List:
FRU List: SVCPROC
HSL_LNK
OPT_CLN
Servicer Response:
The system is in the process of terminating.
Servicer Response: When all the partitions have terminated, an SRC
Work with the FRU list in the serviceable event view if indicating the exact cause will be shown on the
there is one, otherwise use the FRU list documented operator panel.
If the system does not terminate in a reasonable
If the Serviceable Event View is not available then use amount of time, one or more partitions may need to be
the failing item list presented here for servicing this terminated manually. If this is not possible, re-IPL the
reference code. system and look for errors. If no errors are found,
FRU List:
SVCPROC
A7xx69C2 System log entry only, no service action
required
Servicer Response:
Servicer Response:
Information only, no service action required.
HSL OptiConnect normalconnection to another system
or partition.
FRU List:
LICCODE HSL OptiConnect establishedconnection normally. The
local system or partition is participating in HSL
Opticonnect with other systems or partitions on the
same HSL loop.

A7xx69C3 • A7xx69C7
Correct any problems you find with the remote and

A7xx69C3 System log entry only, no service action
local systems or partitions that happened at
required
approximately the same time and involve HSL
Servicer Response: Opticonnect or HSL loop components or Network
Information only, no service action required. Interface Controllers.
Opticonnect normal remote disconnection from When the remote system is IPL’d, it will automatically
OptiConnect participation. reconnect with this system or partition. If you find no
problems with either the local or the remote systems or
HSL Opticonnect disconnected normally from a remote partitions, collect all the Product Activity Log (PAL)
node. The local system or partition has stopped information for this failure on both systems. Be sure to
participating in HSL Opticonnect with the remote record all words in the SRC. Contact your next level of
system or partition on the same HSL loop. Possible support.
reasons include:
FRU List:
v A remote system or partition went off line due to a SVCDOCS
normal power off or because HSL Opticonnect
became disabled. LICCODE
A7xx69C6 Platform LIC detected an error A7xx69C7 Platform LIC detected an error
Abnormal or unexpected HSL OptiConnect Abnormal or unexpectedHSL OptiConnect
disconnection from a remote system or partition. disconnection from a remote system or partition.
The local system or partition disconnected from a The local system or partition disconnected from a
remote system or partition due to an unexpected event remote system or partition due to an unexpected event
or failure. The problem, which most likely originates or failure. Licensed Internal Code will attempt to
with the remote system or partition, probably requires recover from the error. Intervention at the local or
intervention at the remote system. Examine both the remote system or partition might be required.
local and remote HSL OptiConnected systems or
partitions for problems on this HSL loop. Possible causes include time out, hang, or hardware
failure. The problem may be with the local system or
Possible reasons include: A fatal software or hardware partition or the remote system or partition. If a
error in the remote system or partition, or a power complete HSL loop did not exist before this error
failure in the remote system. occurred, the cause of this error might be a failure or
power down in an HSL component between the local
If a complete HSL loop did not exist before this error system or partition and the remote system or partition.
occurred, the cause of this error might be a failure or Check for SRCs with FRUs that indicate problems with
power down in an HSL component between the local the following:
system or partition and the remote system or partition.
v HSL cables
Check for a problem with the following:
v The HSL I/O bridge
v An HSL cable
v Power in an expansion I/O tower or unit on this
v The HSL I/O bridge
loop
v Power in an expansion I/O tower or unit on this
loop On the local system or partition, examine the SAL or
serviceable event view. Look for failures on the same
On the local system or partition, examine the Service loop or with the Network Interface Controller that
Action Log (SAL) or serviceable event view. Look for occurred at approximately the same time as this error.
HSL failures that occurred on the same HSL loop at
approximately the same time as this error. Examine the remote system or partition for problems.
Correct any HSL or NIC problems you find with the
Examine the remote system or partition for problems. If remote and local systems or partitions. If you find no
the remote system or partition is powered on and problems with either the local or the remote systems or
IPL’d, examine the SAL or serviceable event view on partitions, collect all the PAL information for this
the remote system or partition. Look for problems on failure on both systems. Be sure to record all words in
the same HSL loop that occurred at approximately the the SRC. Contact your next level of support.
same time as this error.
FRU List:
SVCDOCS

A7xx69C8 • A7xx69CF
LICCODE The local system or partition disconnected from a

remote system or partition due to an failure in a
Licensed Internal Code virtualized bus unit. Licensed
A7xx69C8 Platform LIC detected an error
Internal Code will attempt to recover from the error.
Servicer Response: Possible causes are:
Abnormal or unexpectedHSL OptiConnect v Licensed Internal Code problem where the local bus
disconnection from a remote system or partition. unit is offline.
v Licensed Internal Code problem where the remote
The local system or partition disconnected from a bus unit is offline.
remote system or partition due to an unexpected event
or failure. All of the HSL OptiConnect connections on
On the local system or partition, examine the SAL or
this loop will be in a failed state. Licensed Internal
the serviceable event view. Look for HSL Opticonnect
Code will attempt to recover from the error.
failures that occurred at approximately the same time
Intervention at the local or remote system or partition
as this error.
might be required. Possible causes are:
v Time out of a critical message Examine the remote system or partition for problems.
v Licensed Internal Code code / table problem On the remote system or partition, examine the SAL or
v Network deadlock detected the serviceable event view. Look for HSL Opticonnect
problems that occurred at approximately the same time
The problem may be with: as this error.
v The local system or partition
v The remote system or partition Collect all the Product Activity Log information for this
failure on all systems and partitions on this HSL loop.
On the local system or partition, examine the SAL or Be sure to record all words in the SRCs. Contact your
serviceable event view. Look for HSL failures on the next level of support.
same HSL loop or with the Network Interface FRU List:
Controller that occurred at approximately the same SVCDOCS
time as this error.
LICCODE
Examine the remote system or partition for problems.
On the remote system or partition, examine the SAL or
serviceable event view. Look for problems on the same A7xx69CF Platform LIC detected an error
HSL loop or with the Network Interface Controller that Servicer Response:
occurred at approximately the same time as this error. Abnormal or unexpected HSL OptiConnect
disconnection from a remote system or partition.
Correct any problems you find with the remote and
local systems or partitions that happened at Licensed Internal Code internal error. All systems
approximately the same time and involve HSL participating in HSL OptiConnect will be disconnected.
Opticonnect or HSL loop components or Network You must re-IPL the system to recover. Before
Interface Controllers. re-IPL’ing the system, start a platform dump.
If there are no problems with the remote system or On the local system or partition, after getting the
partition and there are no problems with the local dump, examine the SAL or the serviceable event view.
system or partition then collect all the Product Activity Look for HSL Opticonnect failures that occurred at
Log information for this failure on all systems or approximately the same time as this error.
partitions. Be sure to record all words in the SRCs.
Contact your next level of support. Examine the remote systems or partitions for problems.
FRU List: On the remote systems or partitions, examine the SAL
SVCDOCS or the serviceable event view. Look for HSL
Opticonnect problems that occurred at approximately
LICCODE the same time as this error.
Collect all the PAL information for this failure on all

A7xx69C9 Platform LIC detected an error systems and partitions on this HSL loop. Be sure to
Servicer Response: record all words in the SRCs. Contact your next level of
Abnormal or unexpectedHSL OptiConnect support.
disconnection from a remote system or partition. FRU List:
SVCDOCS

A7xx69D9 • A7xx69EB
LICCODE FRU List:

SVCDOCS
A7xx69D9 Host Ethernet Adapter (HEA) failure.
A7xx69E5 System log entry only, no service action
Servicer Response:
required
Firmware detected a hardware failure in the Host
Ethernet Adapter (HEA). Servicer Response:
An InfiniBand communications error occurred.
FRU List:
Unrecognized command from Subnet Manager. Does
HEA
not require service.
A7xx69DA System log entry only, no service action

required.
required
Servicer Response:
A7xx69DB Platform LIC failure.
The cable connection to the InfiniBand switch is
Servicer Response: broken. Verify that the cable is connected and the
A Platform Licensed Internal Code error occurred. The switch is powered on. After repairing the problem,
system will continue to run this Host Ethernet Adapter verify that the connection has been restored by using
(HEA) disabled. Perform a platform dump and then the IBM Network Manager. Does not require service.
IPL the system to recover the HEA. Send the platform
dump to your next level of support.
FRU List: required
SVCDOCS
Servicer Response:
The cable connection to the InfiniBand switch has been
A7xx69E1 Host Channel Adapter restored. No service action required.
Servicer Response:
The InfiniBand® Host Channel Adapter has failed. A7xx69E9 System log entry only, no service action
required
FRU List:
HCA Servicer Response:
Initial communication has occurred with the Subnet
Manager. No service action required. The CEC and
A7xx69E2 Platform LIC failure switch firmware are now communicating.
Servicer Response:
An InfiniBand platform licensed internal code error A7xx69EA System log entry only, no service action
occurred. The system will continue to run with this required
Host Channel Adapter disabled. Perform a platform
dump prior to the IPL on the system. An IPL is Servicer Response:
required to recover the Host Channel Adapter. Reported when the logical switch receives a setPortInfo
for the switch management port that sets a new SM
FRU List: LID. This indicates the point where DMA can
LICCODE reportchanges in switch port states to SM via a TRAP
and also that SM has received and accepted out
A7xx69E3 System log entry only, no service action responses to the initial gets. This proves that there is
required 2-way communication. Note that this will also tell us
when a subnet merge has occurred and a new SM has
Servicer Response: issued a setPortInfo with an SMLID that differs from
Part of the HCA chip failed but was not terminating. the previous one. No service action required.
When thresholded, these errors will result in a
B70069E1.
A7xx69EB User intervention required
A7xx69E4 An invalid High Speed Link (HSL) Servicer Response:

configuration was detected An InfiniBand configuration error was detected by the
HCA. Verify that the InfiniBand configuration is correct
Servicer Response: at the HCA. The Port 1 and 2 configurations conflict.
An error was detected in the InfiniBand fabric. Have
the customer check for problems reported at the IBM FRU List:
Network Manager. This includes cases such as path SVCDOCS
migration, etc.

A7xx69EC • A7xxF10A
A7xx69EC User intervention required A7xxC2AC System log entry only, no service action
required
Servicer Response:
An InfiniBand adapter in the server does not support Servicer Response:
connections to I/O enclosures. The Capacity on Demand License acceptance has
completed. No corrective action is required.
Upgrade the adapter at the location given in the
FRU List:
serviceable event view to a new version. Contact
SVCDOCS
support for assistance.
FRU List:
A7xxF103 Platform LIC failure
SVCDOCS
Servicer Response:
Work with the FRU list in theserviceable event view if
A7xx69ED RIO 12X link is not operating at optimal
bandwidth.
Servicer Response:
An RIO 12X cable connection initialized to a lower The platform LIC detected an internal problem.
signal frequency. The link is operational but operating
at a bandwidth below its rated capacity. This may lead Collect all the SRC words and the platform system
to degraded I/O throughput. dump, then contact your next level of support.
FRU List:
Perform the RIOIP56 procedure.
LICCODE
there is one, otherwise use the FRU list documented A7xxF104 Operating System error
Servicer Response:
FRU List: Platform Licensed InternalCode terminated a partition.
SVCDOCS
If SRC word 3 is 0007, then a user may have initiated a
HSL_IB function 22 prior to the operating system completing
the IPL. If a function 22 was not performed, or if SRC
FRPORT word 3 is not 0007, look for other serviceable errors
which occurred at same time frame.
TOPORT FRU List:
SVCDOCS
A7xx69EE I/O unit backplane is not operating at
optimal bandwidth. A7xxF105 Platform LIC detected an error
Replace the I/O unit backplane at your next scheduled Work with the FRUlist in the serviceable event view if
maintenance. there is one, otherwise use the FRU list documented
FRU List: here to determine the parts to exchange.
TWRBKPL
The platform LIC detected an internal problem.
A7xxBAD1 Platform firmware detected an error
Collect all the SRC words and the platform system
Servicer Response: dump, then contact your next level of support.
Platform firmwaredetected unexpected or not valid
FRU List:
data returned from non-platform firmware.
NEXTLVL

A7xxF10A Platform LIC detected an error
FRU List:
NEXTLVL Servicer Response:
Look for errors withSRCs of the form B1xx xxxx in the
Serviceable Event View. Work those errors first. If that
does not correct the problem, collect all the SRC words
and the platform system dump, then contact your next
level of support.

A7xxF10B • A90036A0
FRU List: Serviceable Event View contains no B1xx xxxx error, or

SVCDOCS if resolving the error fails to correct the problem,
A7xxF10B A resource has been disabled due to FRU List:
hardware problems ANYPROC
Servicer Response:
Work with the FRU list in the serviceable event view if A7xxF120 Platform firmware detected an error
Servicer Response:
here to determine the parts to exchange. The platform
The platform is unable to support the requested
detected a problem with a processor. The processor is
architecture options requested by the operating system
not functional. Look in the Serviceable Event View for a
via ibm, client-architecture-support interface.
B1xx xxxx error that implicates a processor. If the
(A9xx) Reference codes

A9xx SRCs give information about the user program.
If a Licensed Internal Code error is suspected and the recovery action recommends an IPL, then take a
main storage dump to save the error conditions before the customer does an IPL. Support may need the
information saved in this dump.
Use the following actions to make more job table
A9002000 If the system displays this SRC code, it
entries available:
usually means that a console was not
found by i5/OS. v Delete unneeded spooled files.
v End unneeded jobs on job queues.
Servicer Response::
Perform the following action: v Change the QMAXJOB system value to increase the
maximum number of jobs allowed.
1. If the IPL completed normally, does the console
have a signon? Note: If the console did not vary on, v Remove pending job logs with the Work with Job
see Recovering when the console does not show a Logs (WRKJOBLOG) command or with the Remove
sign-on display or a menu with a command line. Pending Job Log (QWTRMVJL) API.
2. If the system completed the IPL, check the
QSYSARB job log for a message, and follow the Perform the following actions if you are not already
corrective actions indicated. To view the QSYSARB signed on or are unable to sign on:
job log: v Power the system off and perform a manual IPL.
v Use the Work with Active Jobs (WRKACTJOB) v Use the ″Define or Change the System at IPL″ menu
command, and then type 5 (Work with) next to to change the QMAXJOB system value to increase
the QSYSARB job. the maximum number of jobs allowed.
v Select Option 10 (Display jobs) to view the job
log. You need *QSECOFR user class, or *ALLOBJ A90036A0 A system job failed. Certain system
and *JOBCTL special authority to view the job functions might not be available.
log.
Servicer Response::
3. If the problem persists, contact your next level of
Perform the following actions to recover:
support or your hardware service provider.
v Shut down the system and perform an IPL.
v If the problem persists, contact your next level of
A9003610 The system job tables are full for i5/OS.
support.
Servicer Response::
AAxx system reference (attention) codes

Partition firmware posts AAxx system reference (attention) codes, which offer information about the next
target state for the platform firmware.
These codes might also indicate that you need to perform an action, such as opening a firmware console
or checking serial connections.

AA00E158 • AA06000C
Note: Click the failing item in the FRU list only when you experience a hang condition on an attention
code. For example, a hang condition occurs when your server performs a requested action but the SRC in
the control panel display does not change for several minutes and the partition firmware appears to be
hung.
v Look for a BAxx xxxx reference (error) code, which
AA00E158 Waiting for virtual terminal (VTERM) to
might indicate why the boot attempt failed. If you
be opened on the HMC.
find a BAxx xxxx error code, see ″(BAxx) Partition
Servicer Response:: Firmware Reference (Error) Codes)″ to find the code,
1. Open a virtual terminal window (vterm) on the then follow the actions indicated to resolve the boot
HMC. problem.
2. Close the existing terminal window (vterm) and v If you do not find a BAxx xxxx error code, see
reopen. ″Problems With Loading and Starting the Operating
System″ (for AIX and Linux) to resolve the boot
3. If there’s no need to access the SMS menus, go to
problem.
the ASMI, and do the following:
a. Select Power/Restart Control, then Power FRU List:
On/Off System. FWFLASH
b. Select Continue to operating system under the
option labeled AIX®/Linux® partition mode AA00E1B0 Waiting for the user to select language
boot. and keyboard.
Servicer Response::
AA00E159 Waiting for serial connection to the Select the language and keyboard.
service processor to be established
Servicer Response:: AA00E1B1 Waiting for the user to accept or decline
Check the serial connection to the service processor. the license agreement.
Correct any problems that are found.
Servicer Response::
Accept or decline the license agreement.
AA00E175 The I/O configuration exceeds the
recommended size. Some operating
AA00E1F3 Admin access password prompt
systems might crash when using this
configuration. Servicer Response::
On the firmware console, enter the pasword for the
Servicer Response::
admin user of the ASMI.
Increase the logical memory block (LMB) size to 256
MB and reboot the managed system. FRU List:
FWPWD
Note: Contact the next level of support if the LMB size
is already 256 MB.
AA060007 A keyboard was not found
FRU List:
Servicer Response::
FWFLASH
Ensure that a keyboard is attached to a USB port
assigned to the partition.
AA00E1A8 The system is booting to the open
firmware prompt
AA06000B The system or partition was not able to
FRU List: find an operating system on any of the
FWFLASH devices in the boot list.
Servicer Response::
AA00E1A9 The system is booting to the SMS Modify the boot list using the SMS menus so that it
menus includes devices that are known to have a good copy of
the operating system and retry the boot. If you are still
Servicer Response::
unable to boot an operating system, go to ″Problems
With Loading and Starting the Operating System″.
Note: If the system or partition returned to the SMS
menus (as indicated by this progress code) after a boot
attempt failed, use the ASMI menus to look at the AA06000C The media specified in a device in the
progress code history. bootlist was not bootable
Servicer Response::

AA06000D • AA170211
Replace the media in the device with known-good

AA100001 The hypervisor failed to send an LP
media, or modify the boot list to boot from another
event to the partition firmware.
bootable device. If you are still unable to boot an
operating system, go to ″Problems With Loading and Servicer Response::
Starting the Operating System″. Reboot the system. If the problem persists, do the
following:
AA06000D The media in the device in the bootlist 1. Check the error log for other SRCs that were logged
not found under the I/O adapter around the time of this SRC. If other SRCs are
specified by the boot list. found, resolve those, then reboot the system. If the
problem is not resolved, go to the next step.
Servicer Response::
2. Check for system firmware updates and apply if
Verify that the medium (CD-ROM, for example) from
available.
which you are trying to boot is bootable, or try another
medium. If you are still unable to boot an operating 3. Contact your next level of support.
system or diagnostic CD-ROM, go to ″Problems With
Loading and Starting the Operating System″. AA100002 A bad return code was received when
the LP event acknowledgement was
AA06000E The adapter specified in the boot list is received from the hypervisor.
not present or not functioning. Servicer Response::
Servicer Response:: Reboot the system. If the problem persists, do the
If AIX is being booted, and can be booted from another following:
device, do so, then run online AIX diagnostics against 1. Check the error log for other SRCs that were logged
the failing adapter. If AIX cannot be booted from around the time of this SRC. If other SRCs are
another device, boot standalone AIX diagnostics from found, resolve those, then reboot the system. If the
CD-ROM or a NIM server and run diagnostics against problem is not resolved, go to the next step.
the device. 2. Check for system firmware updates and apply if
available.
If Linux is being booted, boot standalone AIX
3. Contact your next level of support.
diagnostics from CD-ROM or a NIM server and run
diagnostics against the device.
AA130013 Bootable media is missing from a
USB-attached CD-ROM.
AA060010 The FAT filesystem on the bootdisk is
configured in a way that may cause a Servicer Response::
boot failure. Put a bootable CD in the USB CD-ROM drive and retry
the boot operation.
Servicer Response::
Increase the FAT partition size by 10% to keep the
number of data clusters fewer than 4080. AA130014 The media in the USB CD-ROM drive
has been changed.
AA060011 The firmware did not find the operating Servicer Response::
system image and is was unable to 1. Retry the operation.
detect at least one hard disk in the boot
2. Check for system firmware updates; apply if
list. Firmware is now retrying the
available, then retry the operation.
entries in the boot list. This often occurs
when the boot disk enclosure is not yet
fully initialized or if the boot disk AA170210 Setenv/$setenv parameter error - the
belongs to a server partition. name contains a null character.
User response: Servicer Response::
This error might occur before the initialization of an Refer to the ’NVRAM problems’ section below
enclosure that contains the boot disk is complete or
when the boot disk belongs to another partition. FRU List:
FWFLASH
If this problem persists, do the following:
1. Verify that the boot disk belongs to the partition AA170211 Setenv/$Setenv parameter error - value
that is being booted. contains a null character
2. Verify that the boot list in the SMS menus is correct. Servicer Response::
Refer to the ’NVRAM problems’ section below.

AA190001 • AA260005
FRU List:
FWFLASH
AA190001 The server firmware function to get and

set the time-of-day reported an error.
Servicer Response::
1. Use the operating system utility to set the system
clock.
2. If the problem persists, check for server firmware
updates and apply if available.
AA260001 The firmware is waiting for someone to

enter the machine type, model, and
serial number.
Servicer Response::
At the firmware prompt, enter the machine type,
model, and serial number of the system.
AA260002 The system is waiting for the serial

number to be entered.
Servicer Response:
Enter the serial number of the system at the prompt
AA260003 The system is waiting for the system

unique ID number to be entered.
Servicer Response:
Enter the system unique ID number at the prompt.
AA260004 The system is waiting for the worldwide

port number to be entered.
Servicer Response:
Enter the worldwide port number at the prompt.
AA260005 The system is waiting for the brand

number to be entered.
Servicer Response:
Enter the brand number at the prompt.

Appendix. Notices
This information was developed for products and services offered in the U.S.A.
The manufacturer may not offer the products, services, or features discussed in this document in other
countries. Consult the manufacturer’s representative for information on the products and services
currently available in your area. Any reference to the manufacturer’s product, program, or service is not
intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any intellectual property right of the
manufacturer may be used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any product, program, or service.
The manufacturer may have patents or pending patent applications covering subject matter described in
this document. The furnishing of this document does not grant you any license to these patents. You can
send license inquiries, in writing, to the manufacturer.
The following paragraph does not apply to the United Kingdom or any other country where such
provisions are inconsistent with local law: THIS INFORMATION IS PROVIDED “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication.
The manufacturer may make improvements and/or changes in the product(s) and/or the program(s)
described in this publication at any time without notice.
Any references in this information to Web sites not owned by the manufacturer are provided for
convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at
those Web sites are not part of the materials for this product and use of those Web sites is at your own
risk.
The manufacturer may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Any performance data contained herein was determined in a controlled environment. Therefore, the
results obtained in other operating environments may vary significantly. Some measurements may have
been made on development-level systems and there is no guarantee that these measurements will be the
same on generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
Information concerning products not produced by this manufacturer was obtained from the suppliers of
those products, their published announcements or other publicly available sources. This manufacturer has
not tested those products and cannot confirm the accuracy of performance, compatibility or any other
claims related to products not produced by this manufacturer. Questions on the capabilities of products
not produced by this manufacturer should be addressed to the suppliers of those products.
All statements regarding the manufacturer’s future direction or intent are subject to change or withdrawal
without notice, and represent goals and objectives only.

The manufacturer’s prices shown are the manufacturer’s suggested retail prices, are current and are
subject to change without notice. Dealer prices may vary.
This information is for planning purposes only. The information herein is subject to change before the
products described become available.
This information contains examples of data and reports used in daily business operations. To illustrate
them as completely as possible, the examples include the names of individuals, companies, brands, and
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If you are viewing this information in softcopy, the photographs and color illustrations may not appear.
The drawings and specifications contained herein shall not be reproduced in whole or in part without the
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The manufacturer has prepared this information for use with the specific machines indicated. The
manufacturer makes no representations that it is suitable for any other purpose.
The manufacturer’s computer systems contain mechanisms designed to reduce the possibility of
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unplanned outages, system failures, power fluctuations or outages, or component failures must verify the
accuracy of operations performed and data saved or transmitted by the system at or near the time of the
outage or failure. In addition, users must establish procedures to ensure that there is independent data
verification before relying on such data in sensitive or critical operations. Users should periodically check
the manufacturer’s support websites for updated information and fixes applicable to the system and
related software.
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Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked
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current list of IBM trademarks is available on the Web at ″Copyright and trademark information″ at
www.ibm.com/legal/copytrade.shtml.
INFINIBAND, InfiniBand Trade Association, and the INFINIBAND design marks are trademarks and/or
service marks of the INFINIBAND Trade Association.
Linux® is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of others.
Electronic emission notices
Class A Notices
The following Class A statements apply to the IBM servers that contain the POWER6 processor.
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission
limits. IBM is not responsible for any radio or television interference caused by using other than
recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Industry Canada Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe A respecte est conforme à la norme NMB-003 du Canada.
European Community Compliance Statement
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on
the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot
accept responsibility for any failure to satisfy the protection requirements resulting from a
non-recommended modification of the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A Information Technology
Equipment according to European Standard EN 55022. The limits for Class A equipment were derived for
commercial and industrial environments to provide reasonable protection against interference with
licensed communication equipment.
European Community contact:

IBM Technical Regulations
Pascalstr. 100, Stuttgart, Germany 70569
Tele: 0049 (0)711 785 1176
Fax: 0049 (0)711 785 1283
E-mail: tjahn@de.ibm.com
Warning: This is a Class A product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
VCCI Statement - Japan
The following is a summary of the VCCI Japanese statement in the box above.
Appendix. Notices 571

This product is a Class A Information Technology Equipment and conforms to the standards set by the
Voluntary Control Council for Interference by Information Technology Equipment (VCCI). In a domestic
environment, this product may cause radio interference, in which case the user may be required to take
adequate measures.
Electromagnetic Interference (EMI) Statement - People’s Republic of China
Declaration: This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may need to perform practical action.
Electromagnetic Interference (EMI) Statement - Taiwan
The following is a summary of the EMI Taiwan statement above.
Warning: This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user will be required to take adequate measures.
IBM Taiwan Contact Information:

Electromagnetic Interference (EMI) Statement - Korea
Please note that this equipment has obtained EMC registration for commercial use. In the event that it
has been mistakenly sold or purchased, please exchange it for equipment certified for home use.
Germany Compliance Statement
Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur

Elektromagnetischen Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG zur Angleichung der
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die
Grenzwerte der EN 55022 Klasse A ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM
übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne
Zustimmung der IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der IBM gesteckt/eingebaut werden.
EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden:

″Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich
Funk-Störungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene
Maßnahmen zu ergreifen und dafür aufzukommen.″
Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten
Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Geräten
(EMVG)“. Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von
Geräten (EMVG) (bzw. der EMC EG Richtlinie 2004/108/EG) für Geräte der Klasse A.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen
- CE - zu führen.
Verantwortlich für die Konformitätserklärung nach des EMVG ist die IBM Deutschland GmbH, 70548
Stuttgart.
Generelle Informationen:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
Appendix. Notices 573

Electromagnetic Interference (EMI) Statement - Russia
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ESCALA

Volume 1, 1xxx - Axxx

System Reference Codes

Copyright IBM, 2007-2008

Trademarks and Acknowledgements

Chapter 1. Reference codes overview . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 2. What’s new in System reference codes (1xxx - Axxx) . . . . . . . . . . . 3

Chapter 3. 1xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 4. 2xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 73

Chapter 5. 3xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 271

Chapter 6. 4xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 293

© Copyright IBM Corp. 2007, 2008 iii

Chapter 7. 5xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 307

Chapter 8. 6xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 439

Chapter 9. 7xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 493

Chapter 10. 9xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . 509

Chapter 11. Axxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . 515

Appendix. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569

iv System reference codes (1xxx - Axxx)

World Trade safety information

German safety information

Laser safety information

© Copyright IBM Corp. 2007, 2008 v

Power and cabling information for NEBS (Network Equipment-Building System)

The equipment is suitable for installation in the following:

Product recycling and disposal

vi System reference codes (1xxx - Axxx)

Battery return program

Please recycle batteries

For the European Union:

Safety and environmental notices vii

viii System reference codes (1xxx - Axxx)

Safety and environmental notices ix

Block replacement of FRUs

© Copyright IBM Corp. 2007, 2008 1

Links to isolation procedures have been added.

© Copyright IBM Corp. 2007, 2008 3

(1000) System power control network (SPCN) reference codes

Servicer Response: TWRCARD

100000AC Detected AC loss 10001503 Power supply failure

100000AD A reset of the service processor caused 10001510 Detected AC loss

© Copyright IBM Corp. 2007, 2008 5

10001512 Power supply failure 10001520 Detected AC loss

6 System reference codes (1xxx - Axxx)

10001526 No Power Supplies Present 10001533 Power supply failure

10001530 Detected AC loss 10001B02 Load fault on the +5V bus

Chapter 3. 1xxx Reference Codes 7

10002600 Power Good Fault 10002608 Power Good Fault

8 System reference codes (1xxx - Axxx)

TWRCARD 10003111 I2C Bus DASD Backplane 2

Servicer Response: Servicer Response:

FRU List: FRU List:

Chapter 3. 1xxx Reference Codes 9

10 System reference codes (1xxx - Axxx)

10004601 UPS Interface Failure 10007630 Fan Fault

10007610 Fan Fault 10007631 Fan missing error

10007620 Fan Fault 10007641 Fan missing error

Chapter 3. 1xxx Reference Codes 11

12 System reference codes (1xxx - Axxx)

CBLALL Servicer Response:

Servicer Response: Servicer Response:

10009013 Invalid Node Address. Servicer Response:

Chapter 3. 1xxx Reference Codes 13