ORGANIZATIONS CHANGE….
PEOPLE TRANSITION
TRANSITION CURVE
Based on Elisabeth Kübler-Ross’ Model – Five Stages of Grief
Fut
ure
Stat
Optimism
High e
Commitment
Shoc
Curren k
Perceived Effectiveness
Denial
t State
Acceptance
Frustrati New Ways
Self Confidence
Open on & of Working
Confusio
Hidden
Self Esteem
n
Testing
Anger &
Strong Feelings
Op Sab
&
po ota
sit ge
Bargaining Adapting, Exploring
i on
New Ideas
Low
Past Future
OVER TIME