Working in a call center can be great opportunity for
professional development and personal growth.
The right candidate will have. Excellent communications skills Good organization. Be proactive. Self motivation. The agent's attitude is important. Trust. Agents need to demonstrate self-confidence. Good memory. Problem solving. Respect. Professionalism. Courtesy. A typical day in a call center includes taking phone call from clients who are looking for some type of custom service
I have the idea of working in a call center due to the
ability I have in handling computers, I also have customer service courses in such a way, I have the necessary tools to work in a call center. A great attitude and aptitude towards service and help towards the client, I always think of Concentrix or Ibex since in these call centers I have many affinities with their daily development, for example I can help solve a problem related to hardware, software, or Back- office.