BI-WEEKLY ACTIVITY REPORT # ___3___ Form E

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Name____Will Naylor _______________________ Dates: _June 15, 2020 to June 23, 2020

HOURS FOR REPORTING PERIOD: __51.50_____ CUMULATIVE HOURS: ___183__

Signature of Internship Student____________________

Signature of Agency Supervisor____________________

Please report on the following topics. Use additional pages if necessary.

1. Provide a record of all experiences you were involved with this period such as meetings,
conferences, training sessions, activities, assignments, and planning sessions. Evaluate those
experiences and provide your reaction to each.

On June 15th, I got the chance to shadow Shannon in the morning and learn what she does in the mornings to
start her day. The first thing that she looks at is the daily revenue report. On the report she looks at the
following revenue:
Resort Revenue:
o Beach
o Tennis
Ida Cason Foundation Revenue
o TreeTop Adventure
o Fishing Nonprofit section of Callaway. Revenue from
o Bikes here helps the gardens.
o Signature Events Learn About Ida Cason:
o Summer Family Adventure https://www.callawaygardens.com/the-
gardens/about/mission-vision/

The second thing that Shannon looks at is on the resort side of things. She looks to see if any guests who
are staying at the resort purchased a Beach Package (aka: rentals).
Learn About the Beach Package:
The final thing that Shannon does in the morning is get onto a https://www.callawaygardens.com/packa
conference call with different people from around the resort. On ges/beach-day-package/
the call are the following people who talk about the daily revenue:
Janace Director of Revenue / Reservations
Jeff Director of Outlets / F&B
Brandon Director of Golf
Clarissa Direc f Ga de / Ga e (*al i Sha b )
Shannon Director of Recreation & Signature Events

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Also, on June 15th, I got the opportunity to sit in on a July 4th Planning Meeting. During this meeting, we
talked about the following aspects:
July 4th Star Spangled Beach Weekend
o Dates: July 3 July 5
o https://www.callawaygardens.com/resort-experiences/signature-events/4th-of-july/
Callaway got approved for fireworks
o It will be the same show each day
o There will be 3 nights of fireworks
Tickets/Numbers:
o Last year > 4,500 entered through the gate
o This year > expecting 5,000-6,000
o We are doing advanced ticket sales
Selling Tickets:
o Using media to help sell tickets and alert people.
Programming/Food:
o Planning on having food trucks
o Activity station
Dealing with COVID19:
o How we are going to social distance?
What is our capacity?
Shooting towards 4,000 daily, however July 4th will peak in numbers.
Planning on sectioning out the lawn and beach area in advance.
o Placing flags in 10x10 sections (aka: bunting)
Parking:
o Sectioning off parking area
o No tram to beach due to COVID19.

In the afternoon of June 15th, the interns got together, and we did an entire team building day, which
included:
Kayaks
Paddleboards
Basketball
Games

On June 16th, I a ki g a he bike e al , i a eall b hi da beca e i a d i g he

eekda . O hi da , e e ed ab 20 bike h gh he h le da , hich i a l c m a ed
to the weekend, when we rent out close to 100 bikes. Overall, I think it was a productive day even though
it was slow at times.

On June 19th, I was working at the beach rentals. It was not busy in mornings, however, it picked up in the
afternoon.

On June 20th, I was working at the cottage pool in the morning and in the afternoon, I was at the bike
e al . I a b a bike e al a all. I he e e i g, I g he cha ce hel deli e elc me
baskets to the SFA families.

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On June 21, I was working at the lodge pool in the morning. When I arrived at the pool in the morning, I
saw that a baby bird fell out of its nest. After making a few calls, I was able to reach someone at the Birds
of Prey show to come help me save this little guy. After working at the pool in the morning, I went down
to the beach rentals because they needed help and we were short staffed. In the evening, we had a SFA

di e f he familie f hi eek. Si ce i a Fa he Da , I decided ha e he dad d e i

grass skirts and coconut bras and have them parade into the circus tent in front of their families. They
were completely embarrassed. I then became the M.C. and announced and joked around with the fathers.
Then with the help of Shannon we were able to do a dance off with all of the fathers. We had some really
good dancers and it was really hard to pick a winner.

On June 22, we had an SFA event in the morning at the Lodge & Spa. Another intern and I went to the
A ka I e e e . A hi e e , he SFA familie a e able la hei day with us and we can
give them suggestions on what to do during the day. After this event, I took a small group of the SFA
families on a hike. This was a lot of fun because there was only 3 of them who joined me, and I was able
to talk to them and interact with them. I was even able to explain the idea of Forest Bathing, which is a
Ja a e e adi i fg i g i a e a d bei g e i h he a e. U f a el , i he
afternoon, we had some rainstorms that affected us having beach Olympics, so we came up with a backup
plan and had a bingo night at the lodge.

O J e 23, I a b m elf a he A k a I e e e i he m i g, i a ei d a fi beca e I

did ha e a a e i h me hel . H e e , hi e e e eall well, and I had a few people show
up to the event, even people who were not part of the SFA week asked me questions. After this event, we
had a morning kayaks event for the SFA families, where they had a whole hour on the lake. We had a ton
of people show up to this event and this caused us to run out of kayaks. After the morning kayaks, I held a
beach scavenger hunt and I had three kids show up this activity. I thought this was a lot of fun because I
saw them running around the beach area trying to find the objects and take pictures with them. After they
found everything, they came back to me and showed me some really funny photos. In the afternoon, we
had some arts and crafts. We were decorating wine glasses and beer mugs. We had a lot of people show
up for this event, so it went really well.

On June 23rd, I had a golf cart accident while retrieving supplies from an empty building. I did not call
the director immediately after the accident and completed my assigned task first by delivering the
requested supplies.
I didn't respond properly or immediately, and my internship was terminated.
I absolutely loved working at Callaway. I am proud of the work I did there and believe I provided
positive experiences for the guests. I am currently searching for another internship to complete my
required number of hours.

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2. Any problems or surprises encountered during the reporting period.

*Copied from above*

On June 23rd, I had a golf cart accident while retrieving supplies from an empty building. I did not call
the director immediately after the accident and completed my assigned task first by delivering the
requested supplies.
I didn't respond properly or immediately, and my internship was terminated.
I absolutely loved working at Callaway. I am proud of the work I did there and believe I provided
positive experiences for the guests. I am currently searching for another internship to complete my
required number of hours.

3. Positive learning experiences occurring during the reporting period.

A positive learning experience that I had during this time was that lying never gets you anywhere in life
and it can hurt you in your career. I wish that I acted differently and responded to the situation better. This
is a huge learning experience for me because it has caused me to loss a job that I loved and the issues of
bei g able a a he e. I ha e le a diffe e h el a d ibl e e al f ie d
places till I can secure a new job and maybe stay at the summer dorm on campus. It has been really eye-
opening for me.

4. Progress toward Internship Project

None.

NOTE: Check with University Supervisor about report delivery options. Keep a copy of all documents for
your files.

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