RUSHINGA RDC

RFQ NO: 01/2020

DATE: 17.09.2020
REF:STN

REQUEST FOR QUOTATION

Procurement of Goods
and Services

Provision of Supply & Install

Services

September 2020

RFQ No 01/2020 – Supply & Install a Solar Powered Water Borehole Pump&
Erection of Steel Tank Stands
 CONTENTS

Section 1: Requestfor Quotation.................................................................................................................3

SectionII. Instructions toService Providers.................................................................................................4
TableofClauses........................................................................................................................................4
InstructionstoService Providers...................................................................................................................6
A. Introduction................................................................................................................................6
B.TheQuotationDocuments.....................................................................................................................7
C. Preparation ofQuotations....................................................................................................................8
D. Submission of Quotations................................................................................................................12
E. OpeningandEvaluation ofQuotations................................................................................................14
F.AwardofService Contract...................................................................................................................17
SectionIII. Quotation Data Sheet..............................................................................................................20
QuotationDataSheet...............................................................................................................................20
QuotationPriceandCurrency...................................................................................................................20
Preparation and Submission of Quotations............................................................................................21
Quotation Evaluation.............................................................................................................................21
Service Contract Award.........................................................................................................................22
SectionIV. GeneralConditionsofService Contract.....................................................................................23
Table of Clauses....................................................................................................................................23
GeneralConditionsofService Contract.......................................................................................................24
SectionV. S p ec ia l ConditionsofService Contract...............................................................................36
Table of Clauses....................................................................................................................................36
SectionVI. Schedule of Requirements......................................................................................................41
Section VII. Terms of Reference...............................................................................................................43
Section VIII. Sample Forms......................................................................................................................44
1. QuotationFormandPriceSchedules......................................................................................................45
2. Service ContractForm........................................................................................................................52
5. Non-resident Service Provider’s AuthorizationForm.........................................................................53

2
 Section 1: Request for Quotation

Date: September 2020

RFQ No: 01/2020 – Supply & Install a Solar Powered Water Borehole Pump& Erection of
Steel Tank Stands

1. The Rural Wash project is being implemented in Rushinga Rural Council, with
Funding from Charity Water. Part of this funding has been approved for
the rehabilitation of this selected PWS called Mukosa.

2. Although the beneficiary Rural Council will be responsible for carrying out the works, the
disbursement of all funds will be managed on their behalf by Welthungerhilfe (WHH).

3. The Rushinga Rural District Council now requests for sealed Quotations for the
“Provision of Supply & Install Services” as specified in the enclosed Quotation
Documents.

4. Quotations must be delivered at the prescribed place in Zimbabwe, on or before 1100 hours
on Wednesday 30 September 2020.

5. This is nota public tender and Quotations will not therefore be opened in public

6. A compulsory site visit is planned for Thursday 24 September 2020 at 1000Hrs.

Meeting place is Chimhanda RDC Offices in Rushinga at 0930Hrs.
 Section II. Instructions to Service Providers

Table of Clauses

A. Introduction.................................................................................................................. 6
1. Source of Funds............................................................................................................... 6
2. EligibleService Providers.................................................................................................. 6
3. EligibleGoodsandServices................................................................................................ 6
4. Cost of Quotation.............................................................................................................. 6

B. The Quotation Documents................................................................................7

5. Content of Quotation Documents......................................................................7
6. Clarification of Quotation Documents..............................................................7
7. Amendment of Quotation Documents.........................................................8

C. Preparation of Quotations............................................................................................................ 8
8. Language of Quotation....................................................................................................... 8
9. Documents Comprising the Quotation.............................................................................9
10. Quotation Form................................................................................................................ 9
11. Quotation Prices............................................................................................................. 9
12. QuotationCurrencies..................................................................................................... 10
13. Documents Establishing Service Provider’s Eligibility and Qualification....................10
14. Documents Establishing ServiceEligibility and Conformity.........................................11
15. Quotation Security......................................................................................................... 12
16. Period of Validity of Quotations.................................................................................... 12
17. Format and Signing of Quotation.................................................................................. 12
.
D. Submission of Quotations............................................................................................................ 12
18. Sealing and Marking of Quotations..............................................................................12
19. Deadline for Submissionof Quotations..................................................................13
20. Late Quotations.............................................................................................................. 13
21. ModificationandWithdrawalofQuotations.............................................................13

E. Opening and Evaluation of Quotations..................................................................................... 14

22. Opening of Quotations by the Purchaser......................................................................14
23. ClarificationofQuotations..........................................................................................14
24. PreliminaryExamination........................................................................................... 14
25. ConversiontoSingleCurrency.....................................................................................15
26. Evaluation and Comparison of Quotations...................................................15
27. Domestic Preference................................................................................................. 17
28. Contacting the Purchaser................................................................................... 17

F. Award of Service Contract.................................................................................................. 17

29. Post-qualification.................................................................................................... 17
 30. AwardCriteria...................................................................................................... 18
31. Purchaser's Right to Vary the Scope of Works and Terms of Reference at the
Time of Award........................................................................................................ 18
32. Purchaser'sRighttoAcceptany Quotation and to Reject any or All Quotations.........18
33. NotificationofAward................................................................................................. 18
34. SigningofService Contract......................................................................................... 18
35. PerformanceSecurity................................................................................................... 19
 Instructions to Service Providers
A. Introduction

1. Source of Funds 1.1 the Beneficiary named in the Quotation Data Sheet has been
awarded an allocation of funds towards the cost of the Project
specified in the Quotation Data Sheet and intends to apply a
portion of these funds to eligible payments under the Service
Contract for which this Request for Quotation is issued
2. Eligible
Service Providers 2.1 This Request for Quotation is open to Service Providers
who are either resident in Zimbabwe or, for
imported services, are represented in Zimbabwe
by an authorized agent, equipped and able to carry out
the Service Provider's obligations prescribed in the
Conditions of Service Contract and/or Terms of
Reference

Service Providers should not be associated, or have

been associated in the past, directly or indirectly, with a firm or any
of its affiliates which have b e e n engaged by t h e Purchaser to
provide consulting services f or the preparation of the d e s i g n ,
specifications, a n d other documents to be used for the procurement
of the s e r v i c e s to be purchased under this Request for Quotation.

Government-owned enterprises in Zimbabwe may participate

only if they are legally and financially autonomous, if they
operate under commercial law, and if they are not a dependent
agency of the Purchaser.
3. Eligible Goods
And Services 3.1 All goods and services to be supplied under the
Service Contract shall be performed and delivered directly
by the Service Provider or, for imported services, directly
by the authorized agent representing the Service Provider in
Zimbabwe.
4. Costof
Quotation 4.1 The Service Provider shall bear all costs associated with the
preparation and submission of its Quotation, and the
Purchaser named in the Quotation Data Sheet, hereinafter
referred to as" the Purchaser," will in no case be
responsible or liable for those costs, regardless of the
conduct or outcome of the Quotation process.
 B. The Quotation Documents
5. Content of Quotation
Documents 5.1 the goods and services required, Quotation procedures,
and Service Contract terms are prescribed in the
Quotation documents. In addition to the Request for
Quotation, the Quotation documents include:

(a) Instructions to Service Providers (ITSP)

(b) Quotation Data sheet
(c) General Conditions of Services Contract(GCSC)
(d) Special Conditions of Services Contract(SCSC)
(e) Schedule of Requirements (Scope of Works)
(f) Terms of Reference (Specifications
(g) Quotation Form and Price Schedules
(h) Service Contract Form
(i) Performance Security form
(j) Bank Guarantee for Advance Payment Form
(k) Service Provider’s Authorization Form

5.2 The Service Provider is expected to examine all t he

instructions, forms, terms, and specifications in the
Quotation documents. Failure to furnish all information
required by the Quotation documents or to submit a
Quotation not substantially responsive to the Quotation
documents in every respect will beat t he Service
Provider’s risk and may result in the rejection of its
Quotation.
6. Clarification of
Quotation
Documents 6.1 A prospective Service Provider requiring any clarification of
t he Quotation documents may notify the Purchaser in
writing or by cable (hereinafter, t h e t e r m c a b l e
is d e e m e d to include email and facsimile) at the
P urc has er’ s address indicated in the Quotation Data
Sheet

The Purchaser will respond in writing to any request for

clarification of the Quotation documents w hich it receives
no later than seven (7) days prior to the deadline for the
submission of Quotations prescribed in the Quotation Data
Sheet. Written copies of the Purchaser's response
(including an explanation of the query but without
identifying the source of inquiry) will be sent to all
prospective Service Providers that have received the
Quotation documents.
 7. Amendment of
Quotation
Documents 7.1 At any time prior to the deadline for submission of
Quotations, the Purchaser, for any reason, whether at its
own initiative or in response to a clarification
requested by a prospective Service Provider, may modify
the Quotation documents by amendment.

All prospective Service Providers that have received the Quotation

documents will be notified of the amendment in writing or by cable,
and will be deemed to have taken the amendment into account in
preparing their Quotations

Inorder to allow prospective Service Providers reasonable time in

which to take the amendment into account in preparing their
Quotations, the Purchaser, at its discretion, may extend the deadline
for the submission of Quotations.

C. Preparation of Quotations
8. Language of
Quotation 8.1 The Quotation prepared by the Service Provider, as well as
all correspondence and documents relating to the
Quotation exchanged by the Service Provider and the
Purchaser, shall be written in the language specified in the
Quotation Data Sheet. Supporting documents and printed
literature furnished by the Service Provider may be in
another language provided they are accompanied by an
accurate translation of the relevant passages in the language
specified in the Quotation Data Sheet, in which case, for
purposes of interpretation of the Quotation, the translation
shall govern.
9. Documents Comprising
The Quotation 9.1 The Quotation prepared by the Service Provider shall comprise
the following components:

(a) a Quotation Form and a Price Schedule completed

in accordance with ITSP Clauses10, 11, and 12;

(b) documentary evidence established in accordance

with ITSPClause13thattheService Provider is
Eligible to Quote and is qualified to perform the
Service Contract if its Quotation is accepted; and

(c) Documentary evidence established in accordance

 withITSPClause14thattheservices to be
provided and the goods to be supplied by the
Service Provider are eligible goods and services
and conform to the Quotation documents.

10.QuotationForm 10.1
The Service Provider shall complete the Quotation Form and
the appropriate Price Schedule furnished in the Quotation
documents, indicating a brief description of the services to
be provided & goods to be supplied, their country of origin,
quantity, and prices

11. Quotation Prices
11.1 The Service Provider shall indicate on the
appropriate Price Schedule the unit prices (where
applicable) and total Quotation price of the
s e r v i c e s & goods it proposes to provide and/ or
supply under the Service Contract.

P r i c e s indicated on the Price Schedule shall be entered

separately in the following manner:
(a) The price of the g oods & s er v ic es t o be
provided including all customs duties and external
sales and other taxes already paid or payable.

(b) The price of other incidental s e r v i c e s t o b e

p r o v i d e d , a n d g o o d s t o be s u p p l i e d , i
f any, listed in the Quotation Data Sheet

Not applicable.

The Service Provider's separation of price components in accordance

with ITSP Clause 11.2 above will be solely for facilitating the
comparison of Quotations by the Purchaser and will not in
any way limit the Purchaser's right to enter into a Service Contract
on any of the terms offered.

P r i c e s quoted by the Service Provider shall be fixed

during the performance of the Service Contract and not subject to
variation on any account. A Quotation submitted with an
adjustable price quotation will be treated as non-responsive and
will be rejected, pursuant toITSPClause24.

12 Quotation Prices 12.1 Prices shall be quoted in the following currencies

(a) For services and goods that the Service Provider
 will provide and supply from within Zimbabwe the
price shall be quoted in United States Dollars
(USD) unless otherwise specified in the Quotation
Data Sheet

(b) For services and goods that the Service Provider will
13. Service Provider's Eligibility
and Qualification 13.1
provide and supply outside of Zimbabwe, but deliver
through t he local agent or dealer, the prices shall also
be quoted in USD, unless otherwise specified in
the Quotation Data Sheet
Pursuant to ITSP Clause9, the Service Provider shall
furnish, as part of its Quotation, documents
establishing the Service Provider’s eligibility to Quoteandi
ts qualifications to perform the Service Contract if its
Quotation is accepted.

The documentary evidence of the Service Provider's eligibility to

Quote shall establish to the Purchaser's satisfaction that the
Service Provider, at the time of submission of its Quotation, is
either domiciled in Zimbabwe or represented in that country by
an authorized agent as defined under ITSP Clause2.

The documentary evidence of t h e Service Provider's

qualifications to perform the Service Contract if its Quotation is
accepted shall establish to the Purchaser's satisfaction:
(a) that, in the case of a Service Provider offering to
p r o v i d e s e r v i c e s a n d g o o d s under
the Service Contract that originate from Z i m b a
bwe
a n d w h i c h t h e Service Provider did not create
or otherwise produce, the Service Provider has been
duly authorized by the creator or producer to
p r ov id e t he s e r v i c e a nd / or supply
the goods in Zimbabwe,

(b) that the Service Provider has the financial, technical,

and production capability necessary to perform
the Service Contract;

(c) that the Service Provider meets the additional

qualification criteria listed in the Quotation Data
Sheet
14. Documents Establishing
Services &Goods' Eligibility
and Conformity to Quotation
Documents 14.1
Pursuant to ITSP Clause 9, the Service Provider shall
furnish, a part of its Quotation, documents
establishing the eligibility and conformity to the
Quotation Documents of all services and goods which
the Service Provider proposes to provide and supply
under the Services Contract.

The documentary evidence of the eligibility of imported services

and/or goods shall consist of a statement confirming that the Service
Provider's dealer or authorized agent accepts responsibility for
Warranty obligations and provision of the incidental goods and/or
services listed in the Quotation Data Sheet. ,

The documentary evidence of conformity of the services

and goods to the Quotation documents may be in the form
of literature, drawings, and data, and shall consist of:
(a) a detailed description of the essential
te c h n i c a l a n d performance
characteristics of the s ervices and/or
goods;

(b) a list giving full, including available

sources and current prices of b a c k - u
p
r e q u i r e m e n t s , special equipment, etc, necessary
for the proper and continuing functioning of the
services and goods for a period to be specified in the
Quotation Data Sheet, following commencement of
the use of the services and goods by the purchaser; and

(c) an item-by-item commentary on the Purchaser's

Terms of Reference demonstrating substantial
responsiveness of the services and goods, or a
statement of deviations and exceptions to i t s
provisions.

For purposes of the commentary to be furnished

pursuant to ITSP Clause 14.3(c) above, the Service
Provider shall note that standards for workmanship,
material, equipment, and services as well as references to
brand names or catalogue numbers designated by the
 Purchaser in its Terms of Reference, are intended to be
descriptive only and not restrictive.

The Service Provider may substitute alternative standards,

brand names, and/or catalogue numbers in its Quotation, if
it demonstrates to the Purchaser's satisfaction that the
substitutions ensure substantial equivalence to those
designated in the Terms of Reference.

15. Quotation Security 15.1 Not applicable

16. Period of Validity

of Quotations 16.1 Quotations shall remain valid for the period specified in
the Quotation Data Sheet after the date of Quotation
opening prescribed by the Purchaser, pursuant to ITSP
Clause 19. A Quotation valid for a shorter period shall be
rejected by the Purchaser as non-responsive.
17. Format and Signing
of Quotations 17.1 T he Service Provider shall prepare an original and the
number of copies of the Quotation indicated in the Quotation
Data Sheet, clearly marking each “ORIGINAL
QUOTATION” and “COPYOF QUOTATION” as
appropriate. In the event of any discrepancy between them,
the original Quotation shall govern

The original and the copy or copies shall be typed or written in

indelible ink and shall be signed by the Service Provider or a person
duly authorized to bind the Service Provider to the Supply Contract,
all pages of the Quotation except the unamended printed literature,
shall be initialed by the person or persons signing the Quotation.

Any interlineations, erasures, or overwriting shall be valid only if

they are initialed by the person or persons signing the Quotation

D. Submission of Quotations
18. Sealing and Marking
of Quotations 18.1 The Service Provider shall seal the original and each copy
of the Quotation in separate envelopes, duly marking the
envelopes as" ORIGINAL" and "COPY." The envelopes
shall then be sealed in an outer envelope.
The inner and outer envelopes shall:

no
misplacement or
19. Deadline for Submission
Of Quotations 19.1
20. Late Quotations
21. Modification and
Withdrawal of Quotations 21.1
The Service Provider's modification or withdrawal notice
(a) be addressed to the Purchaser a t the address
g ive n in t he Quotation Data Sheet; and
(b) bear the Project name indicated in the Quotation
Data Sheet, the Request for Quotation(RFQ)
title and number indicated in the Quotation Data
Sheet, and a statement: "DO NOT OPEN
BEFORE,“ to be completed with the time and
the date specified in the Quotation Data Sheet,
pursuant to ITSP Clause2.2.
The inner envelopes shall also indicate the name and address of
the Service Provider to enable the Quotation to be returned
unopened in case i t is declared" late".
18.4 If the outer envelope is not sealed and marked as required
by ITSP Clause18.2, the Purchaser w i l l assume
responsibility for the Quotation's
premature opening.
Quotations must be received by the Purchaser at the
address specified under ITSP Clause18.2 no later than
the time and date specified in the Quotation Data Sheet.
19.2 The Purchaser may, at its discretion, extend this deadline
for the submission of Quotations by amending the
Quotation documents in accordance with ITS Clause
7, in which case all rights and obligations of the
Purchaser and Service Providers previously subject to the
deadline will thereafter be subject to the deadline as
extended.
20.1 A n y Quotation received by the Purchaser after
the deadline for submission of Quotations prescribed by the
Purchaser pursuant to ITSP Clause19 will be rejected
and returned unopened to the Service Provider.
The S e r v i c e P r o v i d e r may modify or withdraw
its Quotation after the Quotation’s submission, provided
that written notice of the modification, including
substitution or withdrawal of the Quotation, is received by
the Purchaser prior to the deadline prescribed for
submission of Quotations.
 shall be prepared, sealed, marked, and dispatched in
accordance with the provisions of ITSP Clause 18.A
withdrawal notice m a y also be sent bycable, but
followed by assigned confirmation copy, postmarked no
later than the deadline for submission of Quotations.

No Quotation may be modified after the deadline for

submission of Quotations.

No Quotation may be withdrawn in the interval between the

deadline for submission of Quotations and the
expiration of the period of Quotation validity specified
by the Service Provider on the Quotation Form.

E. Opening and Evaluation of Quotations

22. Opening of Quotations
by the Purchaser 22.1 Quotations received will remain unopened by the
Purchaser until after the deadline for submission specified
in the Quotation Data Sheet. The Purchaser will
thereafter open all the Quotations received at a time and
place to suit itself. No Quotation shall be rejected at
Quotation opening, except for late Quotations, which shall
be returned unopened to the Service Provider pursuant to
ITSP Clause 20.

22.2 Withdrawn Quotations will be returned unopened to the

Service Providers.
23. Clarification
of Quotations 23.1 D u r ing evaluation of the Quotations, the Purchaser may,
at its discretion, ask the Service Provider for a clarification of
its Quotation. The request for clarification and the response
shall be in writing, and no change in the process or substance
of the Quotation shall be sought, offered or permitted
24. Preliminary
Examination 24.1 The Purchaser will examine the Quotations to determine
whether they are complete, whether any computational
errors have been made, whether required sureties have been
furnished, whether the documents have been properly
signed, and whether the Quotations are generally in order.

Arithmetical errors will be rectified on the following basis. If there is

a discrepancy between the unit price and the total price that is
obtained by multiplying the unit price and quantity, the unit price
shall prevail, and the total price shall be corrected. If the Service
 Provider does not accept the correction of the errors, its Quotation
will be rejected. If there is a discrepancy between words and figures,
the amount in words will prevail.

The Purchaser may waive any minor informality, nonconformity,

or irregularity in a Quotation which does not constitute a material
deviation, provided such waiver does not prejudice or affect the
relative ranking of any Service Provider.

Prior to the detailed evaluation, pursuant to ITSP Clause26, the

Purchaser w i l l determine the substantial responsiveness of
each Quotation to the Quotation documents. For purposes of
these Clauses, a substantially responsive Quotation is one which
conforms to all the terms and conditions of the Quotation
documents w i t hou t material deviations. Deviations f r om, or
objections o r reservations to critical p r o v i s i o n s , s u c h
a s those c o n c e r n i n g Applicable Law (GCSC Clause30), and
Taxes and Duties(GCSC Clause32), will be deemed to be a
material deviation. The Purchaser's determination of a
Quotation's responsiveness is to be based on the contents of the
Quotation itself without recourse to extrinsic evidence.

If a Quotation is not substantially responsive, it will be rejected by

the Purchaser and may not subsequently be made responsive by
the Service Provider by correction of the non-conformity.
25. Conversion to Single
Currency 25.1 Not applicable

25.2 Not applicable.

26. Evaluation and
Comparison of
Quotations 26.1 T h e Purchaser w i l l evaluate a nd compare t h e Quotation
Which have been determined to be substantially responsive,
pursuant to ITSP Clause24.

The Purchaser's evaluation of a Quotation will exclude and not take

into account, sales and other similar taxes, which will be payable
on the goods if a Service Contract is awarded to the Service
Provider

N o t applicable

The Purchaser’s evaluation of a Quotation will take into

account, in addition to the Quotation price quoted in
 accordance with ITSP Clause 11.2, one or more of the
following factors as specified in the Quotation Data Sheet
and quantified in ITSP Clause26.5
(a) Cost of in l a nd transportation, insurance, and
other costs within the Purchaser's country
incidental to the provision of the services and goods.

(b) delivery schedule offered in the Quotation;

(c) deviations in payment schedule from that

specified in the Special Conditions of
Service Contract;

(d) the cost of components, back up parts, and subsidiary

“after-sales” services required.

(e) the availability in the Purchaser's country

of back up parts and “after-sales”
services
offered in the Quotation as well as geographical
coverage within the Purchaser’s country;

(f) the projected operating and

maintenance cost of the services and
goods offered

(g) the performance and productivity of

the services and goods offered; and/or

(h) other specific criteria indicated in the Quotation

Data Sheet and/or in the Terms of Reference.
For factors retained in the Quotation Data Sheet pursuant to
ITSP26.4, the following merit point system for weighting
evaluation factors will be applied. The number of points
allocated to each factor shall be specified in the Quotation Data
Sheet.
Evaluated price of the services and goods 50 to 90
Early Delivery 0 to 20
Cost of common incidental services and goods 0 to 20
( i f any)
Technical features, and maintenance and operating 0 to 20
costs
Proven performance in Zimbabwe 0 to 20
Availability of after-sales service and back- up goods, 0 to 20
including geographical coverage
Total 100
The Quotation scoring the highest number of points will be deemed
 to be the lowest evaluated Quotation.
27. Domestic
Preference 27.1 Not applicable

28. Contactingthe
Purchaser 28.1 Subject to ITSP Clause 23, no Service Provider shall contact
the Purchaser on any matter relating to its Quotation, from the
time of the Quotation opening to the time the Service Contract is
awarded.

28.2 Any effort by a Service Provider to influence the Purchaser in its

decisions on Quotation evaluation, Quotation comparison, or
Service Contract award may result in the rejection of the Service
Provider's Quotation.

F. Award of Service Contract

29. Post•
Qualification 29.1 In the absence of prequalification, the Purchaser will determine
to its satisfaction whether the Service Provider that is selected
as having submitted the lowest evaluated responsive Quotation
is qualified to perform the Service Contract satisfactorily, in
accordance with the criteria listedinITSClause13.3.

The determination will consider the Service Provider's

financial, technical, and production capabilities. It will be
based upon an examination of the documentary evidence of
the Service Provider's qualifications submitted by the Service
Provider, pursuant to ITSPClause13.3, as well as such other
information as the Purchaser deems necessary and appropriate

An affirmative determination will be a prerequisite for award of the

Service Contract to the Service Provider. A negative
determination will result in rejection of the Service Provider's
Quotation, in w hich event the Purchaser will proceed to the
next lowest evaluated Quotation to make a similar determination of
that Service Provider's capabilities to perform satisfactorily.

30. Award Criteria 30.1 Subject to ITSP Clause32, the Purchaser will award the Service
Contract to the successful Service Provider whose Quotation has
been determined to be substantially responsive and has been
determined to be the lowest evaluated Quotation, provided further
that the Service Provider is determined to be qualified to perform
the Service Contract satisfactorily.
31. Purchaser's Right to
Vary Quantities at
Time
Of Award 31.1 The Purchaser reserves the right at the time of Service Contract
aw a rd to increase or decrease, by the percentage value indicated in
the Quotation Data Sheet, the quantity of goods and services
originally specified in the Schedule of Requirements without any
change in unit price or other terms and conditions.
32. Purchaser's
Right to Accept any
Quotation and to Reject
any or All Quotations 32.1 T h e Purchaser reserves the right to accept or reject any Quotation,
and to annul the Quotation process and reject all Quotations at any
time prior to Service Contract award, without thereby incurring any
liability to the affected Service Provider or Service Providers or any
obligation to inform the affected Service Provider or Service
Providers of the grounds for the Purchaser’s action.
33. Notificationof
Award 33.1 Prior to the expiration of the period of Quotation validity, the
Purchaser will notify the successful Service Provider in writing
by registered letter or by cable, to be confirmed in writing by
registered letter, that its Quotation has been accepted.

The notification of award w i l l constitute

the formation of the Service Contract.
Upon the successful Service
Provider’s furnishing of the
performance security pursuant to
ITSP Clause35, the
34. Signingof Purchaser will promptly notify
each unsuccessful Service
Provider.
Service Contract34.1 At the sametime as the Purchaser notifies the successful
Service Provider that its Quotation has been accepted, the
Purchaser will send the Service Provider the Service Contract
Form provided in the Quotation documents, incorporating all
agreements between the parties.

Within thirty (30) days of receipt of the Service Contract

Form, the successful Service Provider shall sign and date the
Service Contract and return it to the Purchaser.

35. Performance
Th this event the Service Provider, by accepting the Purchase Order,
e will be deemed to be subject to the same terms, conditions,
Pur obligations and requirements of the substituted formal Service
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Security 35.1 Within thirty (30) days of the receipt of a notification of
award from the Purchaser, the successful Service Provider shall
furnish the performance security in accordance with the
Conditions of Service Contract, in the Performance Security
Form provided in the Quotation documents, or in another
form acceptable to the Purchaser.

35.2 Failure of the successful Service Provider to comply with the

requirement of ITSP Clause34 or ITSP Clause35.1 shall
constitute sufficient grounds for the annulment of the award,
in which event the Purchaser may make the award to the
next lowest evaluated Service Provider or call for new Quotations.
 Section III. Quotation Data Sheet
Quotation Data Sheet
The following specific data for the services and goods to be procured shall complement,
supplement, or amend the provisions in the Instructions to Service Providers(ITSP).
Whenever there is a conflict, the provisions herein shall prevail over those in the ITSP.

Introduction
ITSP1.1 Name of Beneficiary: Rushinga R D C

ITSP1.1 Name of Project: Rural Wash Project

ITSP1.1 Name of Service Contract: “Provision of General Services”

ITSP4.1 Name of Purchaser: Welthungerhilfe

ITSP6.1 Address for Clarifications

WELTHUNGERHILFE
Block 8
Arundel Office Park
5 Norfolk Road
Mount Pleasant
HARARE
Zimbabwe
Attention. Eng S T Ngwenya (Cell 0773453169) or S. Kundishora
Tel: +263,4,369789 or +263,369977
Fax/Telex:Not available

ITSP8.1 Language of the Quotation: English

Quotation Price and Currency

ITSP11.2(a) & (b) The price quoted shall include delivery and commissioning at the
locations and places within Zimbabwe specified in the Scope of Works

The price quoted for supply shall be "EXW Harare" (If an alternative
delivery point is proposed this must be clearly stated in the Quotation
Form)
The cost of “ DAP” t ransport, incidental goods and services and spare
parts (if any) listed in the Quotation Data Sheet and Technical
Specifications shall be shown separately

ITSP11.5 The prices shall be fixed

ITSP12.1(a) & (b) Not applicable

Preparation and Submission of Quotations

ITSP 13 .3 ( c) Qualification criteria:

(a) That the Service Provider is a properly registered in Zimbabwe
(b) That the Service Provider is in possession of a current Tax Clearance
Certificate
NB:
If an Agent submits Quotations on behalf of more than one Service
Provider, such Quotations will be rejected as Non-responsive unless
accompanied by separate Quotation Forms and separate authorization
documents for each Service Provider

ITSP 14 .3 (b) List of back-up services and goods, spare parts & special tools and all
equipment required for ongoing maintenance of the services and goods to
be supplied
ITSP 15 .1 Not required

ITSP 16 .1 Quotation validity period. Ninety (90) days

ITSP 17 .1 Number of copies (in addition to the “ORIGINAL” Three (3)

ITSP 18 .2 ( a) Address for Quotation Submission

The Head of Project (Wash Projects)
Block 8
Arundel Office Park
Mount Pleasant
HARARE
Zimbabwe
ITSP 18 .2 (b) RFQ Title and number required
Title: Supply & Install a Solar Powered Water Borehole Pump&
Erection of Steel Tank Stands
RFQ No: As indicated in Scope of Works
ITSP 19 .1 Deadline for Quotation submission
1100 hrs. local time on Wednesday 30 September 2020

ITSP 19 .1 Time, date and place for Quotation opening

Not applicable

Quotation Evaluation
ITSP 25 .2 Not applicable
ITSP 26 .4 Criteria for Quotation evaluation

26.4 (a)-26.4(b)-26.4(c)-26.4(d)-26.4(e)-26.4(f)-26.4(g)-26.4(h)

ITSP 26 .5 Evaluation factors

Evaluated price of the services80
Early delivery 5
Technical compliance maintenance and operating costs 10
Proven performance 5
Total 100
ITSP 27 .0 Domestic preference: not applicable

Service Contract Award

ITSP 31 .1 Percentage for value increase or decrease

Fifty (50) percent

 Section IV. General Conditions of Service Contract

Table of Clauses
1.Definitions..................................................._ ...............................................................24
2. Application................................................................................................................. 25
3. CountryofOrigin…................................................................................................... 25
4. Standards.................................................................................................................... 25
5. UseofService ContractDocuments andInformation.......................................................25
6. Patent Rights................................................................................................................... 26
7. PerformanceSecurity.................................................................................................. 26
8. InspectionsandTests................................................................................................... 26
9. Packing..................................................................................................................... 27
10. DeliveryandDocuments...........................................................................................27
11. Insurance............................................................................................................. 27
12. Transportation................................................................................................ 28
13. IncidentalServices........................................................................................................ 29
14. SpareParts..................................................................................................................... 29
15. Warranty.......................................................................................................... 30
16. Payment................................................................................................................... 30
17. Prices........................................................................................................................ 31
18. ChangeOrders.......................................................................................................... 31
19. Service ContractAmendments..................................................................................... 31
20. Assignment..................................................................................................... 31
21. Subcontracts............................................................................................................ 32
22. DelaysintheService Provider'sPerformance.............................................................32
23. Liquidated Damages................................................................................................. 32
24. Termination forDefault............................................................................................... 33
25. ForceMajeure........................................................................................................... 33
26. TerminationforInsolvency......................................................................................34
27. Termination forConvenience........................................................................................ 34
28. Resolution of Disputes................................................................................................. 34
29. GoverningLanguage.............................................................................................35
30.ApplicableLaw. ..................;................................................................................35
31.Notices...................................................................................................................... 35
32.Taxes andDuties............................................................................................................ 35
 General Conditions of Service Contract

1. Definitions 1.1 In t h i s S er v i c e C ontr ac t , the f o l l o w i n g

t e r m s s h a l l be i n t e r p r e t e d as indicated:

(a) "The Service Contract" means the agreement entered

into between the Purchaser and the Service Provider,
as recorded in the Service Contract Form signed by the
parties, including all attachments and appendices thereto and
all documents incorporated by reference therein.

(b) "The Service Contract Price” means t h e price

payable to the Service Provider under the Service
Contract for the full and proper performance of its
contractual obligations.

(c) "The S e r v i c e s " means the design and/or other technical

input, assistance, installation, commissioning, training,
transportation, insurance and other required ancillary
services which the Service Provider is required to
provide to the Purchaser under the Service Contract

(d) "The Goods" means those g o o d s incidentals to the

p r o v i s i o n of the S ervices, such as back- up parts
and equ ipmen t for the ins t a l la t ion and
cont inued ope ra ti on and mainte nance of the
S ervices , and other such obligations of the Service
Provider covered under the Service Contract.

(e) "GCSC" mean the General Conditions of Service Contract

contained in this section.

(f) "SCSC" means the Special Conditions of Service Contract.

(g) "The Purchaser” means t h e or g a n i z a t io n

purchasing the Services and Goods, as named in the
SCSC.

(h) The Purchaser’s “Country" is the country named in the

SCSC.

(i) "The S e rv i c e Pr ov id e r " means the individual or

firm p r o v i d i n g the Services and supplying the Goods
under this Service Contract.
(j) "The Project Site,” where applicable, means the place or places
named in the SCSC.
 (k) "Day" means calendar day.

2. Application 2.1 These General Conditions shall apply to the extent that they are
not superseded by provisions of other parts of the Service Contract

3. Country of Origin 3.1 All Services provided, and Goods supplied under the Service
Contracts all have their origin in the countries and territories
eligible under the rules of the government of Zimbabwe.

For purposes of this Clause," origin” means the place f r o m

w h i c h t h e S e r v i c e s a r e p r o v i d e d , o r where the
Goods w e r e m ined , g r ow n , o r p r o d u c e d .
Goods are produced when, through manufacturing, processing, or
substantial and major assembly of components, a commercially
recognized new product r es u l ts that is substantially different in
basic characteristics or in purpose or utility from its
components.

The origin of Services and Goods is distinct from the nationality

of the Service Provider.

4. Standards 4.1 The Services provided & Goods supplied under this Service
Contract shall conform to the standards mentioned in theTerms of
Reference, and, when no applicable standard is mentioned, to the
authoritative standards appropriate to the S er v i c e s a nd Goods'
country of origin. Such standards shall be the latest issued by the
concerned institution.

5. Use of Service
Contract Documents
and Data 5.1 The Service Provider shall not, without the
Purchaser's prior written consent, disclose the
Service Contract, or any provision thereof, or any
specification, plan, drawing, pattern, sample, or data furnished by
or on behalf of the Purchaser in connection therewith, to any
person other than a person employed by the Service Provider in the
performance of the Service Contract. Disclosure to any such
employed p e r s on s ha l l be made in c o n f i d e nc e and shall
extend only so far as may be necessary for purposes of such
performance.

The Service Provider shall not, without the Purchaser's prior

written consent, make use of any document, information or data
enumerated in GCSC Clause5.1 except for purposes of
performing the Service Contract.
 Any document, other than the Service Contract itself, enumerated
in GCSC Clause5.1 shall remain the property of the Purchaser
and shall be returned (all copies) to the Purchaser on
completion of the Service Provider's performance under the
Service Contract if so required by the Purchaser.

6. Patent Rights 6.1 The Service Provider shall indemnify the Purchaser against all third-
party claims of infringement of patent, trademark, or industrial
design rights arising from use of the Services and Goods or any
part thereof in the Purchaser's country.

7. Performance
Security 7.1 within thirty(30) days of receipt of the notification of Service
Contract award, the successful Service Provider shall furnish to the
Purchaser the performance security in the amount specified in the
SCSC.

The proceeds of the performance security shall be payable to the

Purchaser as compensation for any loss resulting from the
Service Provider's failure to complete its obligations under the
Service Contract.

The performance security shall be denominated in the currency of

the Service Contractor in a freely convertible currency acceptable
to the Purchaser and shall be in one of the following forms:

(a) a bank guarantee or an irrevocable letter of credit issued by a

reputable bank located in the Purchaser’s country or abroad,
acceptable to the Purchaser, in the form provided in the
Quotation documents or another form acceptable to the
Purchaser; or

(b) a cashier's or certified cheque.

The performance security will be discharged by the Purchaser and

returned to the Service Provider not later than thirty(30) days
f ollowing the date of completion of the Service Provider's
performance obligations under the Service Contract, including
any warranty obligations, unless specified otherwise in the SCSC.
8. Inspections
And Tests 8.1 The Purchaser or its representative shall have the right to inspect
and/or to test the Services and Goods to confirm their conformity
to the Service Contract T erms of Re fere nce a nd
 specifications a t no extra cost to the Purchaser.
T he SCSC and the Terms of Reference s ha l l specify what
i n s p e c t i o n s and t e s t s the P u rch as er requires a n d
w h e r e they a r e to be conducted. The Purchaser shall notify the
Service Provider in writing, in a timely manner, of the identity of any
representatives retained for these purposes.

` 8.2 The inspections and tests may be conducted on the premises of the
Service Provider or its subcontractor(s), at point of delivery,
and/or at the Services and Goods' destination. If conducted on
the premises of the Service Provider or its subcontractor (s), all
reasonable facilities and assistance, including access to drawings
and production data, shall be furnished to the inspectors at no
charge to the Purchaser.

Should any inspected or tested S e r v i c e s a n d / o r Goods fail

to conform to the Terms of Reference, the Purchaser may
reject the Service and/or Goods, and the Service Provider shall
either replace them or make alterations necessary to meet
Terms of Reference requirements free of cost to the Purchaser.

The Purchaser's right to inspect, test and, where necessary,

reject the Services and/or Goods after a rrival in the Purchaser's
country, or at the point of delivery the Purchaser or its
representative prior to the Services and Goods shipment from the
country of origin.

Nothing in GCSC Clause 8 shall in any way release the Service

Provider from any warranty or other obligations under this Service
Contract.

9. Packing Not applicable

10. Delivery and

Documents 10.1 Delivery of the S e r v i c e s a n d Goods shall be made
by the Service Provider in accordance with the terms specified
in the Scope of Works. The details of shipping and/or other
documents to be furnished by the Service Provider are specified in
the SCSC.

For purposes of the Service Contract, "EXW,""FOB,""FCA,"

"CIF," "CIP," and other trade terms used to describe the
obligations of the parties shall have the meanings assigned to
them by the current edition of Incoterms published by
the International Chamber of Commerce, Paris.
 Documents to be submitted by the Service Provider are specified in
the SCSC.

11. Insurance 11.1 The Goods supplied under the Service Contract shall be fully
insured in a freely convertible currency against loss or damage
incidental to manufacture or acquisition, transportation, storage,
and delivery in the manner specified in the S C S C .

11.2 Where delivery of the Goods is required by the Purchaser on a

CIF or CIP basis, the Service Provider shall arrange and pay for
cargo insurance, naming the Purchaser as beneficiary. Where
delivery is on an FOB or FCA basis, insurance shall be the
responsibility of the Purchaser.

12. Transportation 12.1 Where the Service Provider is required under Service Contract
to deliver Goods FOB, transport of the Goods, up to and including
the point of putting the Goods on board the vessel at the specified
port ofloading, shall be arranged and paid for by the Service
Provider, and the cost thereof shall be included in the Service
Contract Price. Where the Service Provider is required under the
S ervice Contract to deliver the Goods FCA, transport of the Goods
and delivery in to the custody of the carrier at the place named by the
Purchaser or other agreed point shall be arranged and paid for b y the
Service Provider, and the cost thereof shall be included in the
Service Contract Price.

Where the Service Provider is required under Service Contract to

deliver the Goods CIF or CIP, transport of the Goods to the port
of destination or such other named place of destination in the
Purchaser's country, as shall be specified in the Service Contract,
shall be arranged and paid for by the Service Provider, and the cost
thereof shall be included in the Service Contract Price.

Where the Service Provider is required under S ervic e Contact to

transport Goods to a specified place of destination within the
Purchaser's country, defined as the Project Site,transport to such
place of destination in the Purchaser's country, including insurance
and storage, as shall be specified in the Service Contract, shall be
arranged by the Service Provider, and related costs shall be included
in the Service Contract Price.

W he r e the S ervice P rovider is required u n d e r S er v i c

e C ontr a c t to d e l ive r Goods CIF or CIP, no restriction shall
be
 placed on the choice of carrier. Where the Service Provider is
required u nd e r Service Contract
(a) to deliver the Goods FOB or FCA, and
(b)to arrange on behalf and at the expense of the Purchaser for
international transportation on specified carriers or on national
flag carriers of the Purchaser's country, the Service Provider may
arrange for such transportation on alternative ecarriers if the
specified or national flag carriers are not available to transport
the Goods within the period(s) specified in the Service Contract.
13. Incidental
Services, and Goods 13.1 The Service Provider may be required to
provide any or all the following addit iona l
s ervices a nd goods , if any specifiedin the SCSC:

(a) performance or supervision of on-site assembly and/or

start-up of the supplied Goods;

(b) furnishing of tools required for assembly and/or

maintenance of the supplied Goods;

(c) furnishing of a detailed operations and maintenance

manual for each appropriate unit of the supplied Goods;

(d) performance or supervision or maintenance and/or repair

of the supplied Goods, for a period agreed
by the parties, provided that this service shall not
relieve the Service Provider of any warranty obligations
under this Service Contract; and

(e) training of the Purchaser's personnel’s, at the Service

Provider's Plant and/or on-site, in assembly, start-up,
operation, maintenance, and/or repair of the supplied
Goods.

13.2 Prices charged by the Service Provider for a d d i t i o n a

l services and goods, if not included in the Service
Contract
Prices, shall be agreed upon in advance by the parties and shall
not exceed the prevailing rates charged for other parties by the
Service Provider for similar services.

14. Back- up services

and goods 14.1 As specified in the SCSC, the Service Provider maybe
required to provide any or all the following materials,
notifications, and in formation pertaining to back-up services and
 goods originating from the Service Provider:
(a) such services, back up parts, and equipment a s
the Purchaser may elect to procure from the Service
Provider, provided that this election shall not relieve the
Service Provider of any warranty obligations under the
Service Contract; and
(b) in the event of termination of t he s e r v i c e s , or
production of the back-up parts:
(i) advance notification to the Purchaser of the
Pending Termination, insufficient time to permit
the Purchaser to procure needed requirements; and

(ii) following such termination, f u r n i s h i n g at no

cost to the Purchaser, the blueprints, drawings,
and specifications of the back- up services and
parts, if requested.

15. Warranty 15.1 The Service Provider warrants that the Services a n d Goods
o f f e r e d under the Service Contract are new, unused, of the most
recent or current methods and models and that they incorporate all
recent improvements in design and materials unless provided
otherwise in the Service Contract. The Service Provider further
warrants that all Services and Goods supplied under this Service
Contract shall have no defect, arising from design, materials, o r
workmanship (except when the design and/or material is
required by the Purchaser's specifications) or from any actor
omission of the Service Provider, that may develop under
normal use of the p r ov id e d S e r v i c e s or supplied Goods
in the conditions prevailing in the country of final destination.

This warranty shall remain valid for twelve (12) months

after the Services or Goods, or any portion thereof as the case
may be, have been delivered to and accepted at the final
destination indicated in the Service Contract.

The Purchaser shall promptly notify the Service Provider in writing

of any claims arising under this warranty.

Upon receipt of such notice, the Service Provider shall, within the
period specified in SCSC and with all reasonable speed, repair or
replace the defective Service or Goods or parts thereof, without
cost to the Purchaser other than, where applicable, the cost of
inland delivery of the repaired or replaced Services, Goods or parts
from EXW or the port or place of entry to the final destination.
16. Payment 16.1 T he m e t h o d and conditions o f payment to be m a d e
t o t h e Service Provider under this Service Contract shall be
specified in the SCSC

The Service Provider's request(s) for payment shall be made

to the Purchaser in writing, accompanied by an invoice describing,
as appropriate, the Services provided and Goods Supplied, and by
documents submitted pursuant to GCSC Clause l0, and
upon fulfillment of other obligations stipulated in the Supply
Contract.

Payments shall be made promptly by the Purchaser, but in no

case later than sixty(60) days after submission of an invoice or claim
by the Service Provider.

The currency or currencies in which payment is made to the Service

Provider under this Service Contract shall be specified in the SCSC
subject to the following general principle: payment will be made in
the currency or currencies in which the payment has been requested
in the Service Provider's Quotation.

17. Prices l7.1 Prices charged by the Service Provider for S e r v i c e s

p r o v i d e d a n d Goods delivered under the Service Contract
shall not vary from the prices quoted by the Service Provider in its
Quotation, except for any price adjustments authorized in t he
SCSC or in the Purchaser's request for Quotation validity
extension.

18. Change Orders 18.1 The Purchaser may at any time, by a written order given to the
Service Provider pursuant to GCSC Clause 31, make changes
within the general scope of the Service Contract in any one or more
of the following:

(a) drawings, designs, or specifications, where Goods to be supplied

under the Service Contract are to be specifically
manufactured for the Purchaser;

(b) the method of shipment or packing;

(c) the place of delivery; and/or

(d) the Services to be provided by the Service

Provider.
 18.2 If any such change causes an increase or decrease in the cost of, or
the time required for, the Service Provider's performance of any
provisions under the Service Contract, an equitable adjustment shall
be made in the Service Contract Price or delivery schedule, or both,
and the Service Contract shall accordingly be amended. Any
claims by the Service Provider for adjustment under this clause
must be asserted within thirty (30) days from the date of the Service
Provider's receipt of the Purchaser's changeorder.

19. Service Contract

Amendments 19.1 Subject to GCSC Clause18, no variation in or modification of
the terms of the Service Contract shall be made except by written
amendment signed by the parties.

20. Assignment 20.1 The Service Provider shall not assign, in whole or in part, its
obligations to perform under this Service Contract, except with the
Purchaser's prior written consent.

21. Subcontracts 21.1 T he Service Provider shall notify the Purchaser in writing
of all subcontracts awarded under this Service Contract if not
already specified in the Quotation. Such notification, in the original
Quotation or later, shall not relieve the Service Provider from any
liability or obligation under the Service Contract.

21.2 S u b c o n t r a c t s must comply with the provisions of

GCSC Clause3.
22. Delaysinthe
Service Provider's
Performance 22.1 Provision of the Services and de l i v e r y of the Goods shall be
made by the Service Provider in accordance with the time
schedule prescribed by the Purchaser in the Scope of Works

If at anytime during performance of the Service Contract, the

Service Provider or its subcontractor(s) should encounter
conditions impeding timely provision of the Services and/or
delivery of the Goods, the Service Provider shall promptly notify
the Purchaser in writing of the fact of the delay, its likely duration
and its cause(s). As soon as practicable after receipt of the
Service Provider's notice, the Purchaser shall evaluate the
situation and may at its discretion extend the Service Provider's
time for performance, with or without liquidated damages, in
which case the extension shall be ratified by the parties by
amendment of the Service Contract.

ExceptasprovidedunderGCSCClause25, a delay by the

 Service Provider in the performance of its delivery obligations
shall render the Service Provider liable to the imposition of
liquidated damages pursuant toGCSCClause23, unless an
extension of time is agreed upon pursuant to GCSC Clause
22 without the application of liquidated damages.

23. Liquidated
Damages 23.1 Subject to GCSC Clause 25, if the Service Provider fails to
provide the Services or deliver any or all of the Goods within the
period(s)specified in the Service Contract, the Purchaser shall,
without prejudice to its other remedies under the Service Contract,
deduct from the Service Contract Price, as liquidated damages, a
sum equivalent to the percentage specified in the SCSC of the
delivered price of the delayed Services or Goods for each week or
part thereof of delay until actual delivery or performance, up to a
maximum deduction of the percentage specified in the SCSC. Once
the maximum is reached, the Purchaser may consider termination
of the Service Contract pursuant to GCSCClause24.
24. Termination for
Default 24.1 T h e Purchaser, without prejudice to any other remedy for breach
of Service Contract, by written notice of default sent to the
Service Provider, may terminate this Service Contract in whole or in
part:

(a) if the Service Provider fails to p r ovide a ny or a l l

t he S e r v i c e s o r deliver _any or all the Goods
within the period(s) specified in the Service Contract,
or within any extension thereof granted by the
Purchaser pursuant toGCSCClause22; or

(b) if the Service Provider fails to perform any

other obligation(s)under the Service Contract.

24.2In the event the Purchaser terminates the Service Contract in

whole or in part, pursuant toGCSCClause24.1, the Purchaser
may procure, upon such terms and in such manner as it deems
appropriate, Services or Goods like those undelivered, and
the Service Provider shall be liable to the Purchaser for any
excess costs for such similar Services or Goods. However, the
Service Provider shall continue Performance of the Service
Contract to the extent not terminated.
25. ForceMajeure 25.1 Notwithstanding the provisions of GCSC Clauses 22,23, and24, the
Service Provider shall not be liable for forfeiture of its performance
security, liquidated damages, or termination for default if and to the
extent that its delay in performance or other failure to perform its
 obligations under the Service Contract is the result of an event of
Force Majeure.

For p u r p o s e s o f this clause, “ Force M a j e u r e ” means an

event beyond the control of the Service Provider and not involving
the Service Provider's fault or negligence and not foreseeable.
Such events may include, but are not restricted to, acts of the
Purchaser in its sovereign capacity, wars or revolutions, fires,
floods, epidemics, quarantine restrictions, and freight embargoes.

If a Force Majeure situation arises, the Service Provider shall

promptly notify the Purchaser in writing of such condition
and
he cause thereof. Unless otherwise directed by the
Purchaser in writing, the Service Provider shall continue to
perform its obligations under the Service Contract as far as is
reasonably practical, and shall seek all reasonable alternative
means for performance not prevented by the Force Majeure event
26. Termination
For Insolvency 26.1 The Purchaser may at anytime terminate the Service Contract by
giving written notice to the Service Provider if the Service Provider
becomes bankrupt or otherwise insolvent. In this event,
termination will be without compensation to the Service Provider,
provided that such termination will not prejudice or affect any right
of action or remedy which has accrued or will accrue there after to
the Purchaser.
27. Termination
for Convenience 27.1 The P u r c h a s e r , by writ ten n o t i c e sent to t h e
Service
Provider, m a y terminate the Service Contract, in whole or in part,
at anytime for its convenience. The notice of termination shall
specify that termination is for the Purchaser's convenience,
the extent to which performance of the Service Provider under
the Supply Contract is terminated, and the date upon which such
termination becomes effective.

Any Goods that are complete and ready for shipment within
thirty(30) days after the Service Provider's receipt of notice of
termination shall be accepted by the Purchaser at the Supply
Contract t e r m s and prices. For the remaining Goods, the
Purchaser may elect:

(a) to have any portion completed and delivered at the Supply

Contract terms and prices; and/or
(b) to cancel the remainder and pay to the Service Provider an
 agreed amount for partially completed S e r v i c e s a n d
Goods and for materials and parts previously procured by
the Service Provider.

28. Resolution of
Disputes 28.1 The Purchaser and the Service Provider shall make every
effort to r esolve amicably by d i r e c t i n g f o r m a l
ne g o t i a t io n any d i s a g r e e m e n t or dispute arising
between them under or i n connection with the Service
Contract.

28.2 If, after thirty(30) days from the commencement of such informal
negotiations, the Purchaser and the Service Provider have been
unable to resolve amicably a Service Contract dispute, either party
may require that the dispute be referred for resolution to the formal
mechanisms specified in the SCSC. These mechanisms may
include, but are not restricted to, conciliation mediated by a third
party, adjudication in an agreed national or international forum,
and/or in t er na t iona l arbitration.
29. Governing
Language 29.1 The Service Contract shall be written in the language specified in the
SCSC. Subject to GCSC Clause 30, the version of the Supply
Contract written in the specified language shall govern its
interpretation. All correspondence and other documents pertaining
to the Service Contract which are exchanged by the parties shall be
written in the same language.
30. Applicable
Law 30.1 T he Service Contract shall be interpreted in accordance with the
laws of the Purchaser's country, unless otherwise specified in the
SCSC.

31. Notices 31.1 Any notice given by one party to the other pursuant to this
Service Contract shall be sent to the other party in writing or by
cable, telex, or facsimile and confirmed in writing to the other
party's address specified in the SCSC.

A notice shall be effective when

delivered or on the notice's
effective date, whichever is later.
32. Taxesand
Duties 32.1 All Service Providers shall be entirely responsible for a l l
taxes, duties, license fees, etc., incurred until delivery of the
contracted Services and Goods to the Purchaser.
32.2 A foreign Service Provider shall, in addition, be entirely
responsible for all taxes, stamp duties, license fees, and other
Such levies imposed outside the Purchaser’s country
 Section V. Special Conditions of Service Contract

Table of Clauses

1. Definitions (GCSCClause1)............................................................................................ 37
2. Performance Security (GCSCClause7)............................................................................37
3. InspectionsandTests(GCSCClause8).............................................................................37
4. Packing(GCSCClause9).................................................................................................. 37
5. DeliveryandDocuments(GCSCClause10)........................................................................37
6. Insurance(GCSCClause11)............................................................................................ 38
7. IncidentalServicesa nd G oods (GCSCClause13).........................................................38
8. Back-up Services and Goods (GCSC Clause 14)..........................................................38
9. Warranty(GCSCClause15).............................................................................................. 39
10. Payment (GCSCClause16)............................................................................................ 39
11. Prices(GCSCClause17).................................................................................................. 39
12. LiquidatedDamages (GCSCClause23).......................................................................39
13. ResolutionofDisputes(GCSCClause28)........................................................................39
14 Governing Language(GCSCClause29).....................................................................40
15.Notices(GCSCClause31)......................................................................................40
 Special Conditions of Service Contract

The following Special Conditions of Service Contract shall supplement the General Conditions
of Service Contract. Whenever there is a conflict, the provisions herein shall prevail over those
in the General Conditions of Service Contract. The corresponding clause number of t he GCSC
is indicated in parentheses.

1. Definitions (GCSC Clause 1)

GCSC1.1(g) The Purchaser is: Welthungerhilfe

GCSC1.1(h)The Purchaser's country is: Zimbabwe

GCSC1.1(i)The Service Provider is: Global Solar Pvt Ltd

GCSC1.1G) The Project Site is: Sanye, Shamva District

2. Performance Security(GCSCClause7)

GCSC7.1 The amount of performance security,as a percentage of the Service

Contract Price shall be Five (5) percent.

GCSC7.4 After delivery and acceptance of the S e r v i c e s a n d Goods, the

performance security shall r e m a i n a t F i v e (5) percent of the
Service Contract Price to cover the Service Provider’s warranty
obligations in accordance with GCSC Clause15.2.

3. Inspections and Tests(GCSCClause8)

GCSC8.6 Inspection and tests prior to final acceptance of Services and

Goods areas follows:
1. Detailed c he c k of the delivered S e r v i c e s a n d Goods
for compliance with the Terms of Reference offered by the
Service Provider in his Quotation, including a check of back-
up services and goods, as applicable

2. Verification of identification numbers if any

3 Each item when installed shall be subjected to an appropriate

and agreed works test to confirm its likely performance under
full load and normal working conditions. The Service Provider
shall notify the purchaser in good time when he is ready to
conduct this test so that it can be witnessed if so required.
During the test appropriate test readings shall be recorded and a
final Test Report and certificate provided.
4. Packing (GCSC Clause 9) Not applicable

5. Delivery and Documents(GCSCClause10)

GCSC10.3 Upon acceptance of the S e r v i c e s a n d Goods the Service

Provider shall, at no cost to the Purchaser, supply all the
technical reports and manuals specified in the Terms of
Reference, and hand over the following documents to the
Purchaser:
1. Copies of the Service Provider's invoice showing description,
quantity, unit price, and total amount for the Services and Goods;

2. Signed delivery or acceptance note;

3. Manufacturer's or Service Provider's warranty certificate;

4. Service Provider's factory inspection report;

5. Certificate of joint inspection undertaken by the Service Provider

and Purchaser's nominated representative; and

6. Certificate of origin

The above documents shall be handed over to the Purchaser upon final
acceptance of the Services and/or Goods, and if not handed over, the
Service Provider will be responsible for any consequent expenses.

6. Insurance (GCSC Clause 11)

GCSC11.1 The Insurance shall be in an amount equal to 110 percent of the CIF
or CIP value of the Goods from" warehouse" to" warehouse" on an
"All Risks" basis, including War Risks and Strikes.

7. Incidental Services (GCSC Clause 13)

GCSC13.1Incidentalservices and goods to be

provided are:

(a) Delivery & installation of supplied new units including all

specialist labor, support steelwork, fixing brackets, and cabling

(b) Calibration of the installed units & demonstration and training of

Purchaser’s personnel in procedures for installation, operation,
handling and general maintenance of the Services and Goods, a s
applicable
 (c) Furnishing of the necessary toolkit required for operation and
basic maintenance of each unit of the supplied Services and Goods

(d) Furnishing of a detailed o p e r a t i o n s and maintenance manual

for each unit of the supplied S er v i ces a nd Goods, including a
current spare parts catalogue if any

The costs of (a), (b), (c) and (d) above shall be included in the Service
Contract Price.

8. Spare Parts (GCSC Clause 14)

GCSC 14.1 The costs of the incidental back-up services and parts requirements listed
in the Terms of Reference shall be included in the Service Contract price.
The Service Provider or his authorized dealer or agent in Zimbabwe, as
the case may be, shall carry sufficient inventories to assure ex-stock
supply of any consumable spares required for the Goods supplied. Other
spare parts and components shall be supplied as promptly as possible, but
in any case within three (3) months of placing the order.

9. Warranty (GCSC Clause 15)

GCSC 15.2 In partial modification of the provisions, the warranty period shall
be 12 months from date of acceptance of the Services and Goods.
The Service Provider shall, in addition, comply with the
performance
and/or consumption guarantees specified under the Service Contract. If,
for reasons attributable to the Service Provider, these guarantees are not
attained in whole or in part, the Service Provider shall, at its discretion,
make such changes, modifications, and/or additions to the Services and
Goods or any part thereof as may be necessary in order to attain the
contractual guarantees specified in the Service Contract at its own cost
and expense and to carry out further performance tests in accordance with
GCSC,

GCSC15.4&15.5
The period for correction of defects in the warranty period is 15 days

10. Payment (GCSC Clause 16)

GCSC16.1 The method and conditions of payment to be made to the
Service Provider under this Service Contract shall be as follows:

Payment for Goods and Services supplied from within the

Purchaser's country shall be made in United States Dollars (USD)as
follows:

(i) Advance Payment: N o t a p p l i c a b l e

 (ii) On Acceptance and Delivery: T h e F u l l - S e r v i c e
C o n t r a c t p r i c e s hall be paid to the Service Provider
within fourteen ( 14) banking days after the date of the
acceptance certificate for the delivery issued by the Purchaser and
submission of thedocumentsspecifiedinGCSCClause10.

11. Prices (GCSC Clause17) Not applicable

12. Liquidated Damages (GCSC Clause 23)

GCSC23.1 Applicable rate: One-half (0.5) percent

Maximum deduction: Ten (10) percent

13. Resolution of Disputes (GCSCClause28)

GCSC28 .3 The dispute r e s o lu t i o n mechanism to be applied pursuant to

GCSCClause28.2shallbeasfollows:

In the case of a dispute between the Purchaser and the Service Provider,
the dispute shall be referred to adjudication or arbitration in accordance
with the laws of the Purchaser's country.

14. Governing Language (GCSCClause29)

GCSC29.1 The Governing Language shall be English

15. Notices(GCSCClause31)

GCSC31.1 Purchaser's address for notice purposes:

Prior to Delivery
C/o
Welthungerhilfe
Arundel Office Park
Mt. Pleasant
HARARE
(Attention S Kundishora)

Telephone: +263-4-369789/ 369862

 Section VI. Scope of Works
RFQ Number: 01/2020 Supply & Install a Solar Powered Water Borehole Pump&
Erection of Steel Tank Stands
The delivery schedule expressed in c a l e n d a r d a y s stipulates hereafter a delivery date
which is the time for commissioning of the supply & install service at the designated
project site in Zimbabwe

Brief Description Unit Quantity Delivery Schedule

Supply and Installation of a No Refer Price To be commissioned within 30

Solar Powered Water Borehole Schedules days of notice or award by
Pump and associated control purchaser
units at Mukosa PWS and
erection of steel tank stands

Additional General Obligations

The Service Provider shall carry out the Works properly and in accordance
with the Contract, and provide all necessary qualified supervision, labour
and appropriate Equipment that may be required.

The Purchaser will provide, at no cost to the Service Provider, all basic
general worker labour and essential materials required, provided that this
assistance if required is clearly defined and quantified in the Service
Provider’s quotation

Service Provider’s Labour

All labour supplied by the contractor shall can execute the work efficiently
and in accordance with the Scope of Works. If, in the opinion of the
Purchaser, a worker is incapable of proper performance, or is
unsatisfactory for any other reason, the Purchaser may instruct for his
removal from site and no longer to be employed on the Works. The
Contractor shall comply with this instruction immediately and provide a
suitable replacement as soon as possible.

Applicable Laws and Regulations

The Service Provider will be responsible for rendering all returns and
paying all amounts due in respect to his employees and himself in terms of
all relevant legislation and regulations including, but not limited to, the
Income Tax & Workers Compensation Acts, and will be deemed to have
 indemnified the Purchaser against any loss, damage, or claim arising from
his failure to comply with this requirement

In execution of the Works, the Service Provider shall comply with all
relevant legislation in respect to the Occupational Health & Safety of his
workers and take reasonable care to protect the Environment. In these
respects, he will be deemed to have indemnified the Purchaser against any
loss, damage or claim arising from his failure to comply with these
requirements

Note
Service Providers will be deemed to have taken the above requirements into account in their Gross
Unit Prices
 Section VII. Terms of Reference

Supply and Install a Solar Powered Water Borehole Pump

General Specification All Services &Goods supplied should be fit for purpose, in good
condition, and comply with the latest relevant Zimbabwe
standard.

Where no appropriate Zimbabwe standard exists the Services

and Goods should comply with the latest equivalent South African
standard

Specification

The solar powered pump is to be installed in an existing borehole and reticulated to discharge
into reservoirs. The reticulation is to make use of a new 50mm HDPE pipeline to reservoir
sites. A 48-hr. capacity test was recently undertaken, and this resulted in a recommended
pumping rate of 4.0m3/hr. using normal assessment methods.

The Service Provider is to recommend a pump size that will take best advantage of this yield
result when operating under normal solar powered conditions.

The solar panels are to be erected within a 10m radius security fenced enclosure, at an agreed
point and securely fixed on a suitable elevated stand at a height that ensures clear exposure to
the sun, free from interference

The pump control unit can be attached to the stand at a convenient point agreed on site

A suitable flow meter is to be installed in the network at a convenient point within the
borehole security fence.

A separate itemized priced list is to be included to cover the cost of installing additional
fittings (including a suitable non-return valve) to connect into and extend the existing
pipework as required.
 Section VIII. Sample Forms
1. QuotationFormandPriceSchedules................................................................................ 44
2. Service ContractForm.................................................................................................... 4 6
3.Performance SecurityForm (not required) ...............….....................................
4.BankGuarantee forAdvancePayment (not required) ..........................................
5.Manufacturer'sAuthorizationForm.................................................................................47
 1. Quotation Form and Price Schedules

Date: 30/09/2020

RFQ NO 01/2020 – Supply & Install a Solar Powered Water Borehole Pump&
Erection of Steel Tank Stands

To:Welthungerhilfe

Gentlemen and/or Ladies:

Having examined the Quotation documents including Addenda Nos. RFT 249523
thereceiptofwhichisherebydulyacknowledged,we,theundersigned,offertosupplyand deliver solar
powered water borehole pump, steel tank stands erection in conformity with the said Quotation
documents for the sum of US$37 128.73, thirty-seven dollars one hundred and twenty-eight
dollars and seventy-three cents only or such other sums as may be ascertained in accordance
with the Schedule of Prices attached here with and made part of this Quotation.

We undertake, I four Quotation is accepted, to deliver the goods in accordance with the
delivery schedule specified in the Schedule of Requirements.

If our Quotation is accepted, we will obtain the guarantee of a bank in a sum equivalent to
Percent of the Service Contract Price for the due performance of the Service Contract, in the
form prescribed by the Purchaser.

We agree to abide by this Quotation for a period of[number] days from the date fixed for
Quotation opening under Clause22 of the Instructions to Service Providers, and it shall remain
binding upon us and may be accepted at any time before the expiration of that period.

Until a formal Service Contract is prepared and executed, this Quotation, together with
your written acceptance thereof and your notification of award, shall constitute a binding
Service Contract between us.

We understand that you are not bound to accept the lowest or any Quotation you may

receive. Dated this 30TH day of _ September 2020

Finance And Administration _

[signature] [in the capacity of]

Duly authorized to sign Quotation for and on behalf of Global Solar Private Limited Company _
Price Schedules RFQNO – 01/2020
Name of Service Provider: Global Solar Private Limited Company

Item Description Country Unit Quantity Unit VAT Total

No of Price per quoted
Origin Unit amount

1.0 Water Tanks Installations

1.1 Supply EXW- 1 800.00 261.00 2 061.00

1 x 6m above ground Steel
Tank Stand with 1,000mm
high steel tank guides, caged
cat ladder & steel tank sum 1
platform of lipped channel
(125x50x20x2)mm with max
steel spacing of 178mm
centre to centre max to carry
a 10,000L Plastic Tank.
Vertical angle iron to be
(100x100x6mm) OR
(100x50x5)mm Channel,
horizontal angle iron to be
(30x30x4)mm & cross
bracing to be of angle iron
(30x30x4)mm or flat bar
(30x3)mm. Platform to be of
Lipped channel. Steel tank
stand platform to have
enough room for repairing
(preferably 500mm min
space to be left around the
tank). Pad foundations to be
of Grade 30MPa concrete
(composed of 19mm quarry
stones, washed river sand,
42. 5R cement) and
reinforced with square
S393 welded meshwire or
with Y16mm steel bars with a
cover of 50mm and to have a
min depth of 1,000mm, min
width of 1,000mm and min
length of 1,000mm. Tank
Stand certified design
drawing to be submitted on
award of contract.
1.2 Supply EXW- sum 3 1 300.00 188.50 4 465.50
1 x 6m above ground Steel
Tank Stand with 1,000mm
high steel tank guides, caged
cat ladder & steel tank
platform of lipped channel
(125x50x20x2)mm with max
steel spacing of 178mm
centre to centre max to carry
a 5,000L Plastic Tank.
Vertical angle iron to be
(80x80x6mm) OR
(100x50x5)mm Channel lron,
horizontal angle iron to be
(30x30x4)mm & cross
bracing to be of angle iron
(30x30x4)mm or flat bar
(30x3)mm. Platform to be of
Lipped channel. Steel tank
stand platform to have
enough room for repairing
(preferably 500mm min
space to be left around the
tank). Pad foundations to be
of Grade 30MPa concrete
(composed of 19mm quarry
stones, washed river sand,
42. 5R cement) and
reinforced with square
S393 welded meshwire or
with Y16mm steel bars with a
cover of 50mm and to have a
min depth of 1,000mm, min
width of 1,000mm and min
length of 1,000mm. Tank
Stand certified design
drawing to be submitted on
award of contract.

1.3 Supply EXW- sum 1 1 150.00 166.75 1 316.75

1 x 4.5m above ground Steel
Tank Stand with 1,000mm
high steel tank guides, caged
cat ladder & steel tank
platform of lipped channel
(125x50x20x2)mm with max
steel spacing of 178mm
centre to centre max to carry
a 5,000L Plastic Tank.
Vertical angle iron to be
(80x80x6mm) OR
(100x50x5)mm Channel Iron,
horizontal angle iron to be
(30x30x4)mm & cross
bracing to be of angle iron
(30x30x4)mm or flat bar
(30x3)mm. Platform to be of
Lipped channel. Steel tank
stand plartform to have
enough room for repairing
(preferably 500mm min
space to be left around the
tank). Pad foundations to be
of Grade 30MPa concrete
 (composed of 19mm quarry
stones, washed river sand,
42. 5R cement) and
reinforced with square
S393 welded meshwire or
with Y16mm steel bars with a
cover of 50mm and to have a
min depth of 800mm, min
width of 800mm and min
length of 800mm. Tank
Stand certified design
drawing to be submitted on
award of contract
1.4 Refurbishment of existing sum 1 800.00 116.00 916.00
clinic tank stand by, that is,
1. Replacing the
platform channel iron of
size (100*50*5)mm ;
2. Replacing worn out bolts
and nuts,
3. painting of the tank stand
with corrosion resistant
paint).
4. Addition of steel tank
guides and a caged cat
ladder,
4.Reinforcing tank stand by
adding or replacing steel
braces
1.5 Supply EXW; 715.00 103.68 818.68
100m x 50mm HDPE pipe
class 10, fittings & 8 x 50mm sum 1
PN16 Steel Ball valves
complete with fittings to
connect to 50mm HDPE
pipes
1.6 Supply EXW; and install 6 750.00 108.75 858.75
brass ball valves, 6 water sum 1
level indicators & all tanks to
have provisions for overflow
outlets

1.7 Supply EXW; sum 2 1340.00 194.30 3 068.60

10000L plastic tank
(Preferred is a stora tank)

1.8 Supply EXW; sum 3 675.00 97.88 2 318.64

5000L plastic tank (Preferred
is a stora tank)
1.9 Supply materials (DAP)- 450.00 65.25 515.25
all materials for civil works for sum 1
the 5 steel tank stands
(Washed river sand, 19mm
quarry stones, 42.5.R
cement)

2.0 Labour for civil works & sum 1 1 500.00 217.50 1 717.50
connection of tank inlets,
outlets and ball valves

TOTAL FOR LOT 1 18 056.67

Item Description Country of Unit Quantity Gross VAT Total
No Origin Unit Price per quoted
Unit amount
2.0 Solar Pumping Unit
2.1 Supply EXW – 4.0m3 11 289.70 1 429.70 11 289.70
per Hr Alternating
Current Solar Pumping
Unit with a 90m Head
with stainless steel
no. 1
impellors complete
with the following
fittings & accessories;
(a) Control & Switch
boxes (b) Solar
Modules (c) Dry
running protection (d)
HDPE Riser pipes (e)
Solar Modules 6m
high stand-alone
Steel Stand (f) inverter
G) pressure gauges h)
non- return valve
1.2 Borehole Information
a) Borehole Total Depth
is 50m
b) Borehole steel casing
diameter is 150mm
c) Safe yield as per cap
test report is 4.6m3 /Hr
d) Recommended
maximum pumping
capacity is 4.0m3/Hr
e) Civil Works labour & sum 1 2 061.00 261.00 2 061.00
materials for Solar
Modules Steel Stand
pad foundations,
Concrete to be
of
 Grade 30MPa.
( composed of Washed
river sand, 19mm well
graded quarry stones,
42.5R cement).
f) Supply EXW & install sum 1 659.46 83.51 659.46
a flanged DN50mm
Clear Water Smart
Meter (PN16)
complete with fittings
for a 50mm HDPE
class 10 pumping main
h) Supply EXW & install Sum 1 320.60 40.60 320.60
a remote pump
monitoring system
complete with fittings
i) Pumphouse Provisional 230.00 30.00 230.00
Refurbishment Sum 1
J) Supply EXW and erect 3 194.55 404.55 3 194.55
Security Fencing of
Borehole Site with 1.8m
diamond meshwire
sum 1
fence with a single
overhang with a
perimeter of 60m and a
pedestrian standard
gate. Fence to be
secured by a concrete
lining at the bottom.
K) Supply EXW and install Sum 1 286.25 36.25 286.25
an LED solar light to
be mounted on the
steel
solar frame
L) Delivery to the project Sum 1 1 030.50 130.5 1 030.50
site, installation and
other incidental services
as specified
(Approximately 70km
from Chimhanda)
TOTAL FOR LOT 2 19 072.06
Place of proposed EXW delivery Is Mukosa in Rushinga District
(Refer Quotation Data Sheet &ITSP11.2(a) & (b))

Signature of Service Provider:

____ _______________________________________________________

Pricing Notes:

1 In case of an a ri t h m e t i ca l discrepancy between unit prices and the Total Quoted

Amount, the unit prices shall prevail.

2 Currencies quoted are to be in accordance with ITS Clause 12. The unit prices shall include
all customs duties and sales and other taxes already paid or payable on the components and
raw material used in the manufacture or assembly of the item or the customs duties and sales
and other taxes paid on the previously imported item offered ex warehouse, ex showroom, or
off-the-shelf. These factors should not be entered separately.

3 If VAT is to be charged it should be shown separately in the column provided and added to
the Gross Unit Price to give a Total Quoted Amount. However, full payment for amounts that
include VAT will only be made to a Supplier who is properly registered and can produce a
valid TAX Clearance Certificate.

4 If a Supplier does not wish to include for VAT, or is unable to meet the above criteria, he
should insert Nil in the VAT column. In this case payments will be subject to deduction of the
Statutory Withholding Tax of 10%.

5 Suppliers will be deemed to have taken the above requirements into account in their Gross
Unit Prices
 2. Service Contract Form

THIS AGREEMENT made the day of 20 between {name of

Purchaser} of{country of Purchaser] (herein after called" the Purchaser”) of the one part and
{name of Service Provider} of {city and country of Service Provider] (hereinafter called"the
Service Provider") of the other part:

WHEREAS the Purchaser invited A Quotation for certain goods and incidental services, viz.,
{brief description of goods and services} and has accepted a Quotation by the Service Provider
for the supply of those goods and services in the sum of {Service Contract price in words and
figures} (hereinafter called "the Service Contract Price").

NOWTHISAGREEMENTWITNESSETHASOLLOWS:

1.In this Agreement words and expressions shall have the same meanings as are respectively
assigned to the min the Conditions of Service Contract referred to.

2.The following documents shall be deemed to form and be read and construed as part of this
Agreement, viz.:

a) Quotation Form and the Price Schedule submitted by the Service Provider
(b) Schedule of Requirements;
(c) Terms of Reference;
(d) General Conditions of Service Contract
(e) Special Conditions of Service Contract; and
(f) Purchaser's Notification of Award.

3Inconsideration of the payments to be made by the Purchaser to the Service Provider as

hereinafter mentioned, the Service Provider hereby covenants with the Purchaser to provide the
goods and services and to remedy defects therein in conformity in all respects with the
provisions of the Service Contract

4. The Purchaser hereby covenants to pay the Service Provider in consideration of the
provision of the goods and services and the remedying of defects therein, the Service
ContractPriceorsuchothersumasmaybecomepayableundertheprovisionsoftheService Contract at
the times and in the manner prescribed by the Service Contract.

INWITNESS whereof the parties hereto have caused this Agreement to be executed in
accordancewiththeirrespectivelawsthedayandyearfirstabovewritten

Signed, sealed, delivered by_ the _ (for the Purchaser)

Signed, sealed, delivered by the (for the Service Provider)

 5. Manufacturer's Authorization Form

[See Clause13.3 (a) of the Instructions to Service Providers.]

To: [name of the Purchaser]

WHEREAS [name of the Manufacturer] who are established and reputable ma nufacturers of
[name and/or description of the goods]having factories at [address of factory}

Do hereby authorize[name and address of Agent] to submit a Quotation, and subsequently

negotiate and sign the Service Contract w it h you against RFQ No. [reference of the Request
f o r Quotation] for the above goods manufactured by us.

We hereby extend our full guarantee and warranty as per Clause 15 of the General Conditions
of Service Contract for the goods offered for supply by the above firm against this Request for
Quotation.

[signature for and on behalf of the Manufacturer]

Note: This letter of authority should be on the letterhead of the Manufacturer and should be
signed by a person competent and having the power of attorney to bind the
Manufacturer. It should be included by the Service Provider in its Quotation.