E - Devices

Electronic devices are components for controlling the flow of electrical currents for the purpose
of information processing and system control. Prominent examples include transistors and
diodes. Electronic devices are usually small and can be grouped together into packages called
integrated circuits. This miniaturization is central to the modern electronics boom.

Electronic devices include televisions, DVD players, laptops, desktop computers, mobile phones,
iPods, iPads, cameras, fans, ovens, washing machines, game consoles, printers and radios. An
electronic device is a device that accomplishes its purpose electronically. Each device is
instrumentally invented for a specific purpose.

An answering machine is a device that answers the telephone and records messages. A
generator is an electronic device used for producing a signal voltage. A digital scanner, or image
scanner, is an electronic device that generates a digital representation of an image for data
input to a computer. A trackball is an electronic device consisting of a routable ball in housing.
It is used to position the cursor and move images on computer screen.

There are electronic devices associated with a specific field. For instance, some of the electronic
medical devices include heart monitors, heart pacemakers, insulin pumps, nebulizers, portable
oxygen concentrators, sleep apnea machines and respiratory ventilators. Other electronic
devices include electronic or digital watches, global position system receivers, calculators, noise
reduction headphones, pagers, tablets, electric shavers and e-readers.

Management practices At IT sector

6 IT Service Management Best Practices

IT Service Management is an important feature of today’s IT departments. No matter which

ITSM framework an organization employs, all of them offer best practice recommendations
when it comes to keeping IT efficient and effective. These 6 best practices represent some of
the most common ITSM recommendations.

6. Don’t Align, Integrate

Most ITSM frameworks focus on the idea of IT being fully integrated into a business. This means
that the IT department isn’t isolated from other departments, but works in tandem with them
to meet goals. However, simply aligning IT with the needs of the business isn’t enough to
achieve integration. Under IT service management, IT should become an integral part of the
organization, helping to drive business decisions, achieve goals, and improve not just IT, but
other departments as well.

5. Be Proactive, Not Reactive

In the early days of IT, much of the work was focused on reacting to problems as they cropped
up. Fast-forward to today and it will quickly become apparent that this approach doesn’t work
any longer. Today’s businesses can’t wait to react to a problem; they need to be anticipating
issues before they become problems. The same goes for the IT department; rather than waiting
for a system to become overloaded and crash, frameworks like ITIL recommend constant
service improvement. This means determining what proactive steps should be taken to prevent
problems—such as upgrading a system before the number of users outstrips the system’s
capacity.

4. Think Holistically

Much of IT service management focuses on the idea of a whole. Rather than isolated siloes, the
departments of a business function together to make the business run more smoothly. Another
place where holistic thinking needs to be applied is in the design of services. Rather than
applying ad hoc solutions and tackling problems as they arise, ITSM designs services,
implements them, monitors them, and then improves them. The process is end-to-end and the
amount of planning and design recommended in ITSM frameworks reflects this.

3. Use Structured Workflows for Incidents

One of the most important features of most ITSM frameworks is that they prescribe the use
of structured workflows for recording IT incidents. Since incidents are the most common point
of contact between the IT department and individual users, employing standardized workflows
is a must. Using a structured workflow increases accountability since everyone uses the same
procedures. That means situations can be tracked and recreated, and data about similar and
repeated incidents can be collected to help develop best practices and more efficient
processes.

2. Keep Information Safe

Another point that most ITSM frameworks stress is the need to keep information safe. This
includes everything from controlling user access by providing unique user IDs and passwords to
limiting what work can be done on certain workstations. It can also mean limiting physical
access to the places where information is stored.

1. Always Keep Improving

Perhaps the most important IT service management practice is the mandate to keep improving.
Most frameworks suggest that using service management should result in systems being
continually monitored and refined. This standpoint recognizes that businesses are dynamic
organizations that exist in changing environments. IT and IT management cannot be a “set and
forget” consideration for today’s businesses. Much like organizations as a whole are always
looking to improve the way they do things, IT should search for more efficient and cost-
effective solutions. Even if an implemented technology is the best one available today, there
might be something better tomorrow. Businesses change direction and outgrow old processes
all the time; IT service management recognizes that tech departments shouldn’t be any
different.

E – Devices of Microsoft

 The Microsoft hardware division is responsible for producing self-branded hardware and

various lines of consumer electronics products. They consist of:

 Microsoft Surface - a family of Windows-based personal computing devices, first launched

in 2012. It includes the Surface and Surface Pro series of 2-in-1 tablet computers,
the Surface Book laptop, the Surface Studio all-in-one PC, and the Surface Hub interactive
whiteboard.
 Microsoft HoloLens - a set of augmented reality smartglasses, launched in 2016.
 Xbox - a home gaming console. Many video games for the platform have been developed by
the company's Microsoft Studios subsidiary, in addition to third-party video game
publishers such as Electronic Arts and Activision. The first generation launched in 2001 and
was succeeded by the Xbox 360 in 2005, and in turn by the Xbox One in 2013.
 Microsoft also produces and sells mice, keyboards, webcams, headsets, game
controllers and wireless display adapters. The production of these accessories
is outsourced in most cases.

 MSN

MSN is a web portal and related collection of Internet services

and apps for Windows and mobile devices, provided by Microsoft. It was launched on August
1995. The current website and suite of apps offered by MSN was first introduced by Microsoft
in 2014 as part of a complete redesign and relaunch. The redesign of MSN proved positive and
helped increase traffic with an additional 10 million daily visitors after two months. MSN is
based in the United States and offers international versions of its portal for dozens of countries
around the world.

 Servers

Microsoft Servers (previously called Windows Server System) is a brand that

encompasses Microsoft's server products. This includes the Windows Server editions of
the Microsoft Windows operating system itself, as well as products targeted at the wider
business market. Microsoft's server products are further categorized into four groups namely,
Operating systems, Productivity, Security and Microsoft System Center. A complete listing of
product offerings can be found here.

In July 2016, Microsoft moved the Windows Server team and its related products to the
Windows and Devices Group, further justifying one Windows core across all platforms.

Management practices at Microsoft

Innovation management

“Some might think that „innovation process‟ is an oxymoron, but you need a fairly structured
process to drive innovation or you have little chance of collecting great ideas and no chance at
bringing them to market ,” explains Ben Chamberlain of UMT. He also adds, however, that the
process should be fairly light to not inhibit innovation. As more CEOs realize that they lack an
organizational competency for innovation, innovation is evolving into a mainstream
management competency and discipline. The bottom line is that formalizing innovation
processes improves business value. A benchmark conducted by Jim. The Microsoft Innovation
Management framework identifies five primaries

ENVISION ENGAGE EVOLVE EVALUATE EXECUTE

Change Management

What’s the driving force behind adoption? Change management. A discipline that applies a framework
and set of tools to help people make the transition people from a current state to a future state to
achieve expected benefits and organizational objectives.