GERALDINE: Good morning! Welcome to National Registry.

MAFE: Good morning!

GERALDINE: How can I help you?

MAFE: I need to get my ID

GERALDINE: Ok. What is your full name?

MAFE: María Fernanda Martínez

GERALDINE: Can you spell your family name?

MAFE: Of course. It’s M-A-R-T-I-N-E-Z

GERALDINE: Ok María. What is your nationality? Colombian?

MAFE: No, I’m Brazilian.

GERALDINE: Perfect. Can I confirm any of your information?

MAFE: Yes.

GERALDINE: But first, Can you give me your number ID?

MAFE: It’s 9-7-0…

GERALDINE: The letter or the number?

MAFE: The number

GERALDINE: Ok, so 9-7-0… Please, continue

MAFE: 1-2-0-6-8-3-6

GERALDINE: Thanks. What is your adress?

MAFE: I live on the Avenue 91, street 71.

GERALDINE: And what is your mobile number?

MAFE: It’s 3-2-2-8-1-9-0-9-8-2

GERALDINE: Finally, what is your e-mail adress? We need to send your new ID.

MAFE: It’s mariamartinez12@gmail.com

GERALDINE: Perfect. At the moment, we give you a provisional ID. The number is 1-0-0-0-6-8-7-8-
9-2

MAFE: Ok, thank you very much. Bye.

GERALDINE: Bye.