Crown Institute of Business and Technology Pty Ltd ABN 86 116 018 412 National Provider No: 91371

CRICOS Provider Code: 02870D

North Sydney Campus: 116 Pacific Highway North Sydney NSW 2060 P: +612 9955 0488 F: 02 9955 3888
Sydney CBD Campus: Level 5, 303 Pitt St Sydney NSW 2000 P: +612 8959 6340 F: 02 9955 3888
Canberra Campus: Suite 1, Level 4, 40 Cameron Avenue, Belconnen ACT 26 17 T: +612 6253 5184

Team meeting minutes

Date: 2-2-18

Present: All Staff

Apologies: None

Purpose of meeting: Discuss new business expansion project

Summary of key points

1. The new business expansion being the establishment of new retail outlets in Brisbane,
Melbourne and Sydney was discussed.

2. The CEO outlined the timelines, with the establishment of the retail outlets as being
commenced in June.

3. The Marketing team advised that market research conducted indicates that consumers
welcome the ability to be able to try out and buy products at the new retail store and the
planned CBD location is also suitable although they would also like further outlets over
time in suburban areas.

4. The Sales Manager advised that it would be important to discuss the planned expansion
to the health food chain as up to now the supply of products in a retail environment had
been exclusive and that this was written into the original contract. Thus, the contract
would need to be re-negotiated.

5. The Operations Manager reported on the budget that has been allocated to the
expansion. There are sufficient funds but there will be very little margin for overrun, if
any.

6. One of the Customer Service Representatives wondered if there would be any obligation
to work directly in store as he is very happy with the existing location being the office that
is part of the factory. The CEO advised that new staff would be recruited as retail
assistants. However, there was some doubt about who would manage stores as they are
very keen to have Managers who have a very strong knowledge of the company and its
products at least initially.

© RTO Works 2019 - This document is Team Meeting Minutes.

It is part of the supporting assessment resources for Assessment Task 1 Part B of BSBRSK501.