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CSIRO PUBLISHING
Australian Health Review, 2017, 41, 201–206
Case Study
http://dx.doi.org/10.1071/AH15046

Comparison of cost determination of both resource


consumption accounting and time-driven activity-based
costing systems in a healthcare setting

Hasan Özyapıcı1,3 PhD, Assistant Professor


Veyis Naci Tanış 2 PhD, Professor
1
Department of Business Administration, Eastern Mediterranean University, Famagusta, North Cyprus,
Via Mersin 10, Turkey.
2
Department of Business Administration, Çukurova University, Balcalı 01330, Seyhan-Adana, Turkey.
Email: veyisnaci@cu.edu.tr
3
Corresponding author. Email: hasan.ozyapici@emu.edu.tr

Abstract
Objective. The aim of the present study was to explore the differences between resource consumption accounting
(RCA) and time-driven activity-based costing (TDABC) systems in determining the costs of services of a healthcare setting.
Methods. A case study was conducted to calculate the unit costs of open and laparoscopic gall bladder surgeries using
TDABC and RCA.
Results. The RCA system assigns a higher cost both to open and laparoscopic gall bladder surgeries than TDABC. The
total cost of unused capacity under the TDABC system is also double that in RCA.
Conclusion. Unlike TDABC, RCA calculates lower costs for unused capacities but higher costs for products or services
in a healthcare setting in which fixed costs make up a high proportion of total costs.

What is known about the topic? TDABC is a revision of the activity-based costing (ABC) system. RCA is also a new
costing system that includes both the theoretical advantages of ABC and the practical advantages of German costing.
However, little is known about the differences arising from application of TDABC and RCA.
What does this paper add? There is no study comparing both TDABC and RCA in a single case study based on a real-
world healthcare setting. Thus, the present study fills this gap in the literature and it is unique in the sense that it is the first case
study comparing TDABC and RCA for open and laparoscopic gall bladder surgeries in a healthcare setting.
What are the implications for practitioners? This study provides several interesting results for managers and cost
accounting researchers. Thus, it will contribute to the spread of RCA studies in healthcare settings. It will also help the
implementers of TDABC to revise data concerning the cost of unused capacity. In addition, by separating costs into fixed and
variable, the paper will help managers to create a blended (combined) system that can improve both short- and long-term
decisions.

Received 4 March 2015, accepted 22 March 2016, published online 2 June 2016

Introduction in current business environments.1,2 Therefore, an activity-based


The success of a company, especially in a highly competitive costing (ABC) system has emerged as an alternative to
environment, is closely related to the cost system used by that TCS. Despite its advantages, ABC has some drawbacks, such
company. This is because decision-making processes concerned as difficult updating process, or it is theoretically inadequate
with a product or service are based primarily on data obtained because it does not take the possibility of unused capacity into
by the cost system used. account.3 As a result, the ABC system has been revised and a
Traditional cost systems (TCS), such as job order costing and new cost system, namely time-driven activity-based costing
process costing, have been used to provide data about the cost (TDABC), has been developed in the US by Robert S. Kaplan
of products or services. However, TCS, which are primarily and Steven R. Anderson.4
volume based, have started to produce distorted cost information Alternatively, the German Grenzplankostenrechnung (GPK)
because of the fact that non-volume-related overhead costs, approach, which is a flexible margin costing, has been combined
which cannot be properly allocated using volume-related cost with ABC to create a comprehensive costing system.5,6 As a
drivers, have increased as a result of technological advances result of this combination, a new and advanced costing system,

Journal compilation  AHHA 2017 www.publish.csiro.au/journals/ahr


202 Australian Health Review H. Özyapıcı and V. N. Tanış

namely resource consumption accounting (RCA), has been de- a well-equipped private hospital located in Famagusta, an eastern
veloped in Germany.7 coastal province of Cyprus. The present study was interested in
TDABC is a new system that is simpler, cheaper and more the costs of open and laparoscopic gall bladder surgeries per-
accurate than conventional ABC.4 TDABC provides a simpler formed in the general surgery department.
alternative than the conventional ABC because it needs only two In order to apply the TDABC system, the activities performed
parameters: (1) the capacity cost rate for a department; and (2) the in a hospital, the subtasks (tasks within the activities) and the time
capacity usage by each transaction processed in the department.3 (minutes) needed to perform these activities or subtasks were first
Consequently, the time needed to perform an activity and the cost identified. The practical capacities of employees performing
of unit time are the basic parameters required by the users of this activities or subtasks were then determined. It is also important
system. to emphasise that the practical capacity, which is the capacity for
Conversely, RCA is a comprehensive, dynamic and fully productive and useful work, is generally accepted in the cost and
integrated management accounting system.7 This system not managerial accounting literature as 85% or 80% of the theoretical
only facilitates the management of resource capacities, but also capacity. This is because employees, in general, spend approx-
points out the causal relationships between resources and cost imately 15% or 20% of their time on breaks, training and
object, that is anything, such as a good, service, or customer, for communication.19,20 In light of this, comprehensive observations
which a cost measurement is done. This system also provides and interviews were undertaken to properly estimate the practical
managers with insights into resources, resource capacities and capacities of employees performing the nine activities of the
their consumption.8 Various authors have noted that RCA is a general surgery department, namely patient admission and dis-
new accounting system that includes both the theoretical advan- charge, medical examination, laboratory tests, presurgical ultra-
tages of ABC and the practical advantages of GPK,9 that it has sound examination, nursing services before hospitalisation,
the advantages of the process view because of its integration of surgery, nursing services after hospitalisation, meal services and
the ABC system10 and that it helps managers easily assign patient satisfaction and the discharge process. Then, the costs of
resource costs to activities by classifying resources into several activities or subtasks were divided by the practical capacities of
resources pools.11 Furthermore, it has been demonstrated that employees to calculate the cost per minute. Finally, the cost per
RCA permits managers to take effective control in an organisa- minute was multiplied by the time needed to perform an activity or
tion.12 In addition, because of resource-level considerations, subtask in order to calculate the cost to be allocated to gall bladder
RCA has the ability to differentiate product cost results13 and it surgeries.
has been suggested that RCA is a detailed and strategic system In order to implement the RCA system, resources were first
that may be an appropriate costing tool for an organisation to collected into resource pools. There are seven resource pools for
better understand and manage the cost of unused capacity.14 RCA: management costs, medical instrument costs, building
Unlike TDABC, which assumes that all resource costs are costs, daily costs, general medical material costs, cafeteria costs
variable, RCA evaluates resource costs as either fixed or vari- and information system costs. By considering the relationship
able.15 Furthermore, although TDABC uses only activity-based between costs and cost objects (open and laparoscopic gall
cost allocation, RCA allows both activity- and volume-based cost bladder surgeries), each cost found in resource pools was clas-
allocation.15 sified as either fixed or variable. For example, without considering
Even though there has been considerable research on the the number of patients, the accounting department of the hospital
characteristics, fundamentals and implementation of both pays a fixed amount to paramedics for each month, so the
TDABC and RCA,11,15,16 to the best of our knowledge there is paramedics cost was classified as a fixed cost. Second, fixed and
no conclusive research comparing these systems in a real-world variable costs for each resource pool were separated. Third, the
healthcare setting. Thus, the present study fills this gap in the consumption of resources by the activities performed in the
literature, being the first case study comparing TDABC and general surgery department was identified. Fourth, variable re-
RCA in both open and laparoscopic gall bladder surgeries in source costs were allocated to activities and activities costs were
a healthcare setting. In this regard, the main purpose of the allocated to products to enable short-term strategic decisions
present study was to explore differences between TDABC and which are to be made, in general, within a year. Fifth, total
RCA in determining the costs of services in a real-world health- resource costs were allocated to activities and then products in
care setting. order to enable long-term decisions to be made over a period of
time longer than 1 year. Data were obtained from comprehensive
observations and interviews conducted regularly with study
Methods participants, including administrators, surgeons, assistant doc-
Because a case study method enables researchers to have direct, tors, anaesthetists, theatre nurses, nurses, customer service repre-
in-depth and extended contact with participants,17 it can be used sentatives, paramedics, laboratory personnel, radiologists and
to explore the application of new systems.18 Therefore, a case patients throughout the period of 1 year.
study was conducted in order to explore the differences between
TDABC and RCA for hospitals. A descriptive case study was
first conducted to identify the accounting structure of the hospital. Results
An exploratory case study was then used to analyse the applica- The results obtained using the TDABC and RCA systems are
bility and distinctive characteristics of the new cost systems. summarised in Table 1.
The case study hospital, ‘Hospital BCD’ (to maintain confi- Comparing RCA (long term) with TDABC, the RCA system
dentiality, the official name of the hospital is not presented), is assigned a higher cost to both open and laparoscopic gall
RCA and TDABC in a healthcare setting Australian Health Review 203

bladder surgeries. As indicated in Table 1, the cost of open gall results to those obtained using TDABC. Indeed, the difference
bladder surgery increased from 2927.902 Turkish lira (TL) between the practical capacity of the resources supplied for an
using TDABC to 3063.913 TL using RCA, whereas the cost of activity and the time needed to perform this activity is consid-
laparoscopic gall bladder surgery increased from 2134.475 to ered to indicate the unused capacity under the TDABC sys-
2273.735 TL, respectively. As indicated by percentage differ- tem.24 Conversely, under the RCA system, unused capacity is
ences between RCA (long term) and TDABC (Table 1), open and
laparoscopic gall bladder surgery costs 4.64 and 6.52% more,
respectively, using the RCA than TDABC system. Table 1. Results obtained using the time-driven activity-based costing
(TDABC) and resource consumption accounting (RCA) systems
In the short term, unlike TDABC, RCA can assign lowest costs
TL, Turkish lira
to open and laparoscopic gall bladder surgery to 2494.025 and
1883.36 TL, respectively (Table 1). Thus, percentage differences Open gall Laparoscopic gall
for open and laparoscopic gall bladder surgery are 14.82% and bladder surgery bladder surgery
11.76% less, respectively, using the RCA (short term) than TDABC
TDABC system. Direct cost (TL) 2150 1690
Indirect cost (TL) 777.90 444.48
Discussion Total cost (TL) 2927.90 2134.48
It is a challenging task for policy makers and legislators to RCA (long term >1 year)
recognise the optimal allocation of resources to improve the Direct cost (TL) 2150 1690
Indirect cost (TL) 913.91 583.735
quality of healthcare decision making.21 Therefore, hospital
Total cost (TL) 3063.91 2273.735
administrators can use an accurate costing system to reduce RCA (short term <1 year)
the high costs of unused capacity and improve patient out- Direct cost (TL) 2150 1690
comes.22,23 The TDABC and RCA systems, in contrast with Indirect cost (TL) 344.03 193.36
TCS and ABC, consider the unused capacities incurred in the Total cost (TL) 2494.03 1883.36
hospital. However, the amount of unused capacities calculated Absolute and percentage differences between total TDABC and RCA costs
by the systems differs. This is because TDABC, which is a two- TDABC vs RCA (long term)
stage costing system (first allocating costs to activities and then Absolute difference (TL) 136.01 139.26
to products or services), takes unused capacity into account in % Difference 4.64 6.52
the second stage, in which costs of activities are assigned to TDABC vs RCA (short term)
Absolute difference (TL) 433.88 251.12
products or services. Thus, the RCA system, which considers
% Difference 14.82 11.76
the unused capacity of resources originally, produces different

Table 2. Costs of unused capacities under the time-driven activity-based costing system
TL, Turkish lira

Committed Allocated Cost of unused


cost (TL) cost (TL) capacity (TL)
A1: Patient admission and discharge 1507.85 760.28 747.57
Paramedics 477.01 426.96 50.06
Customer service representative 1030.84 333.32 697.52
A2: Medical examination 6138.61 2156.07 3982.54
Surgeon 6138.61 2156.07 3982.54
A3: Laboratory tests 1442.99 1385.42 57.59
Laboratory personnel 1442.99 1385.42 57.59
A4: Presurgical ultrasound examination 1063.42 1007.51 55.91
Radiologist 1063.42 1007.51 55.91
A5: Nursing services before hospitalisation 2780.59 2603.74 176.85
Nurses 2780.59 2603.74 176.85
A6: Surgery 11 763.16 4801.56 6961.60
Surgeon 3228.29 1674.02 1554.27
Assistant doctor 4028.29 1101.49 2926.8
Anaesthetist 2328.29 1516.29 812.05
Theatre nurses 2178.29 509.81 1668.48
A7: Nursing services after hospitalisation 2571.42 2493.36 78.06
Nurses 2571.42 2493.36 78.06
A8: Meal services 2973.95 2222.71 751.24
Cafeteria staff 2973.95 2222.71 751.24
A9: Patient satisfaction and the discharge process 2058.68 1362.41 696.27
Assistant doctor 1149.22 472.56 676.66
Nurses 909.46 889.85 19.61
Total 32 300.67 18 793.06 13 507.61
204 Australian Health Review H. Özyapıcı and V. N. Tanış

Table 3. Costs of unused capacities under the resource consumption accounting system
TL, Turkish lira

Resource pool Committed Allocated Cost of unused


cost (TL) cost (TL) capacity (TL)
1. Management costs 20 218 16 259.47 3958.53
Surgeon 6000 4160 1840
Anaesthetist 1500 1500 0
Assistant doctor 4000 2850 1150
Customer service representatives 650 650 0
Theatre nurses 1350 1350 0
Nurses 4481.90 4071.41 410.49
Gardener 30 30 0
Cafeteria staff 971.10 613.06 358.04
Paramedics 260 260 0
Laboratory personnel 375 375 0
Radiologists 600 400 200
2. Medical instruments 2180.82 2180.82 0
3. Building costs 3725 3656 69
Insurance 150 150 0
Depreciation 200 200 0
Maintenance and repair 50 50 0
Cleaning 725 725 0
Electricity 2600 2531 69
4. Daily costs 914 887.86 26.14
Water consumption 60 46.40 13.60
Communication 200 187.46 12.54
Laundry 150 150 0
Accounting department 468 468 0
Office requisites and miscellaneous 36 36 0
5. General medical material costs 3240 2975.61 264.39
6. Cafeteria costs 1867.50 1157.85 709.65
7. Information system costs 155 155 0
Total 32 300.32 27 272.61 5027.71

the difference between available resources and consumed these costs are excluded from the cost of unused capacity under
resources.15 the RCA system. However, TDABC does not separate costs
As can be seen in Tables 2 and 3, the total cost of unused into fixed and variable costs, so allocating costs of activities
capacity under TDABC is 13507.604 TL, compared with 5027.71 including fixed costs by considering the time needed by each
TL under RCA. Hence, it can be deduced that the total cost of patient may lead to inaccurate results. This is due to the fact
unused capacity under TDABC is more than double that under that the time needed per patient should always be independent
RCA. Indeed, TDABC first assigns all overhead costs to activ- of the fixed cost within the relevant range. For healthcare
ities. Then, without separating fixed and variable costs, all activity settings implementing TDABC, the findings demonstrate that
costs are divided by practical capacities to find out capacity cost fixed costs should be excluded from the cost of unused
rates. Because activity costs include fixed costs, the capacity cost capacity. To illustrate, the general surgery department of the
rates will be higher than they should be. Indeed, fixed costs are case hospital made an agreement with an anaesthetist to pay
independent of the work performed, so these costs should not be him 1500 TL per month. This is a fixed cost, so considering the
allocated proportionally to the unused capacity cost. Then, the time spent with each patient for the anaesthetist becomes
difference between the practical capacity and the time needed by meaningless. In addition, when the building insurance and
the job will be multiplied by the capacity cost rate to calculate the building depreciation costs are considered, it can be said that
cost of unused capacity. Based on these considerations, the these costs are also fixed. That is, regardless of the number of
present study concludes that the unused capacities of resources patients, the general surgery department incurs these costs. In
under TDABC are overestimated compared with the RCA this regard, fixed costs should be excluded in the measurement
system. of unused capacity.
A comparison of RCA (long term) and TDABC showed that
the RCA system calculates a higher cost than TDABC in a
Conclusion hospital in which fixed costs make up a high proportion of total
Unlike the TCS and ABC systems, both the TDABC and RCA costs. This is because the unused capacity, which is incurred only
systems consider the unused capacities found in a hospital. by resources that have variable cost, and the cost of a product or
Because fixed costs are independent of the volume of output, service are inversely correlated. Because the cost of unused
RCA and TDABC in a healthcare setting Australian Health Review 205

capacity should not be allocated to the cost object, the system management accounting systems, such as balanced scorecard,
calculating higher amounts of unused capacity yields lower quality cost or TDABC, are used in addition to the RCA system
values of product or service cost. to create a blended approach to provide additional insights.
A comparison of RCA (short term) and TDABC also showed
that RCA excludes all fixed cost in order to set the lowest selling Competing interests
price. Therefore, the present study concluded that although
None declared.
TDABC produces results that can be used only when making
long-term decisions, RCA produces results that can be used to
make both short- and long-term decisions. Thus, it can be said Acknowledgements
that because RCA provides alternative values for selling price The authors are grateful to the managers and employees of the hospital
for a short period of time, it is a more flexible system than investigated for their participation in this study. Without their support, this
TDABC. In addition, by providing the lowest selling price, RCA study would not have been possible.
helps companies improve their competitive positions. In Cyprus,
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