Earnings Call Presentation

Second Quarter 2020

This presentation contains forward-looking statements, including statements regarding the intent, belief or current
expectations of the company and its management. Investors are cautioned that any such forward-looking statements
are not a guarantee of future performance and involve a number of risks and uncertainties including, but not limited to,
the risks detailed in the company’s financial statements, and actual results could differ materially from those indicated
by such forward-looking statements.

2
OUR STRATEGIC PRIORITIES

01 02 03 04 05
Differentiated Scaling Up Financing and Data Analytics Technological
Value Logistics Payments and Business Platform
Proposition And Fulfillment Intelligence Development

Building a digital ecosystem leveraged on our unmatched physical assets

3
UPDATE ON STORE REOPENINGS
We have 90% of the stores open, as restrictions resulting from the pandemic have soften

Evolution of store reopenings Average stores open

(%) YoY (%)

100%
Ap r il May Ju n e Ju ly Au g (MTD )
90%
Avera g e Stores Open ( %)
80% Chile 65% 78% 82% 80% 80%
Perú 39% 40% 51% 91% 87%
70%
Colombia 18% 54% 84% 91% 87%
60% Argentina 39% 46% 57% 63% 71%
Tota l Countri es 54% 64% 73% 87% 85%
50%
Ap r il May Ju n e Ju ly Au g (MTD )
40%
Avera g e Stores Open ( %)
30% Department Stores 0% 20% 43% 60% 58%
Home Improvement 57% 70% 77% 92% 91%
20%
Supermarket 87% 88% 91% 98% 95%
10% Tota l Stores 54% 64% 73% 87% 85%

0%
abr-20 may-20 jun-20 jul-20 ago-20

4
ACCELERATION OF ONLINE GROWTH
Total GMV grew by 124%, with 37% penetration, reaching US$ 1.8 bn over the last twelve months

GMV growth by 1P and 3P GMV growth by retail format

YoY (%) YoY (%)

196%
1P 104% 159%
133%
113%

3P 225%

FALABELLA SODIMAC TOTTUS LINIO

5
ACCELERATION OF ONLINE GROWTH
Home delivery orders surged, totalling 9 million orders in the region

In department stores in Chile, as click & collect decreased its usage, home deliveries grew srongly

67%

6.6x
Growth

10%

2Q-2019 2Q-2020 2Q-2019 2Q-2020

Share of Click & Collect in order Home Delivery Orders

volume
6
FINANCIAL RESULTS

7
CONSOLIDATED FINANCIALS RESULTS

Revenue Gross Margin

US$ mn US$ mn
$2.842 -24,7% -43,4%
YoY YoY
$2.140
$1.052

$596

2Q19 2Q20 2Q19 2Q20

8
CONSOLIDATED FINANCIALS RESULTS

EBITDA Net Income

US$ mn US$ mn
-108,1% -231,1%
YoY YoY

$385

-1,5% -7,3%
Margin $120 Margin

($-157)

($-31)

2Q19
2Q19 2Q20
2Q20 2Q19 2Q20
9
LEVERAGE

Debt By Creditor 81% Debt By Maturity

w/o Banking Operations w/o Banking Operations

56% 44%

4.4 years US$ 5,655 MM

Duration Financial Debt w/o Banks
19%
Bonds Short Term
Bank Facilities Long Term

Net Financial Debt/Ebitda (times) Net Leverage (times)

w/o Banking Operations w/o Banking Operations

June 2020 5.86 June 2020 1.03

June 2019 2.98 June 2019 0.98

10
INFORMATION BY SEGMENT

11
FALABELLA RETAIL
In department stores, GMV grew by 113%, with a remarkable 85% in
online penetration. In Chile, Falabella App registered an increase of 376%
in active users and a 33% of participation in online sales orders, together
SALES 2Q20
MM US$
with a strong growth of 837% YoY in orders volume.
Annual var (%) -62,1% -24,6% -70,9% -33,8% -43,8%
$466

$294

$87 $57
$28

Argentina Colombia Peru Chile Total

SSS N/A N/A N/A N/A

Var Local -35,7% -25,9% -74,1% -33,8%

currency (%)

12
SODIMAC
In Home Improvement, GMV grew by 133%, reaching an 16% in
online penetration. In Chile, the App registered users increased by SALES 2Q20 1
124% YoY, together with 60% YoY growth in traffic. MM US$

Annual var (%) -57,7% 5,7% -83,6% -30,0% -21,0% -32,8%

$616
$509

$163

$62 $31
$14

Argentina Brasil Peru Colombia Chile Total

SSS N/A 19,5% N/A N/A -9,7%

Var Local -27,0% 20,8% -85,3% -31,2% -21,0%

currency (%)

1Total 13
Sales excludes Colombia and Mexico operations
TOTTUS
Supermarkets GMV grew 196% YoY and online penetration reached
4%. In Chile, GMV grew 153% YoY and in Perú grew 220% YoY. SALES 2Q20
The app Fazil grew 573% QoQ in volume of users and the volume of MM US$
orders increased by 773% QoQ.
Annual var (%) 3,9% 39,1% 22,1%
$583

$343
$240

Chile Peru Total

SSS 7,1% N/A

Var Local 3,9% 20,1%

currency (%)

14
FINANCIAL SERVICES
Online sales of financial products reached MMUS$ 1,071 during the
last 12 months, representing 37% of total financial product sales GROSS LOANS 2Q20
MM US$

Annual var (%) N/A N/A% N/A% N/A%

$4.315

$793 $997

$54

Argentina Peru Colombia Chile

15
REAL ESTATE
Results affected by the non-collection of rent to business partners who cannot
operate their businesses as a result of sanitary restrictions.
At the end of June, Mallplaza continued to operate at 35% on average of the
REVENUES 2Q20
MM US$
leasable area in the region.

Annual var (%) -71,9%

$98

$27

2Q19 2Q20

43 2,2 Mn
Shopping Centers M2 GLA
(Mallplaza+Open)

16
 Contacts:
Juan-Luis Carrasco
Valentina Klein
Bruno Valenzuela

Investor Relations
E-mail: inversionistas@falabella.cl

Website:
investors.falabella.com

17