How to Know If Someone Has Opened & Read Your Email

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Laura Spencer

Has this ever happened to you?

You send out an important email, expecting to hear back quickly. But...time passes, and
nothing. After a while, you start to wonder whether your recipient ever read the email.
There's no way to tell if an email has been read, or is there?

Fortunately, there are actually two ways to tell whether an email has been opened and
read:

1. Request a return receipt

2. Use an email tracking tool

Request a Return Receipt Through an Email Tracking Add-On

or Extension
As you've just learned, using a native email return receipt feature may not be the most
dependable method of telling whether your message was received. However, if you only
occasionally need to find out whether your email was read, it's probably enough.

But, maybe you need a more reliable way of finding out if your email recipients read the
messages you send to them. Or, maybe you're worried about how your return receipt
request will be perceived.

There's a way around those worries. There are number of extensions that provide a
reliable email tracking functionality. Often, the tracking feature works without your
recipient even realizing that your messages are being tracked.

In this section, we'll look at a seven popular email tracking tools:

Note: Some tools had a free version available. Be aware that some (but not all) free versions
automatically appended a "sent with [company name]" phrase to emails sent using that tool.
Also note that some of these tools include more than email tracking, but since the focus of this
article is on email tracking that's also the focus of these overviews.

Tool 1. ContactMonkey

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Use ContactMonkey to find out who's opening your email messages.

Not only can you find out who's opening your email messages, you can also track who's
clicking on any links within the messages. Use ContactMonkey with your Outlook or
Gmail email system. This tool integrates with the popular CRM tool, SalesForce.

A notification displays on your desktop each time a message is opened or a link is clicked.
ContactMonkey also includes a dashboard with email stats and analytics.

Tool 2. HubSpot Sales

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Choose how you receive notifications of read emails with HubSpot Sales.

HubSpot Sales includes an email tracker. The email tracking aspect of the tool instantly
lets you know when an email is opened, when the email recipient clicks on a link, or
when they open an attachment. You can also see whether the email was revisited
(opened again)

Choose how you receive notifications of read emails. View them from HubSpot Sales,
your browser, your desktop, or your CRM. HubSpot Sales works with Gmail, GSuite,
Outlook, or Office 365 for Windows.

Tool 3. MailTrack

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See at a glance whether your message has been opened.

MailTrack is an extension for Chrome, Firefox, and Opera that works with Google and
Gmail inboxes to track sent messages.

You can see at a glance whether an email message was received and whether it was
opened. Opened email messages have a double check in your Sent mail folder. Click on
the checkmarks to learn when and how your message was opened.

Tool 4. MixMax

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If a message was sent to a group, you can see which group members opened it.

MixMax lets you to see whether your email was opened, when it was opened, and how
many times an email was opened. If the message was sent to a group, you can see which
group members opened the message.

The app includes a wide variety of sales tools, such as the ability to schedule meetings, in
addition to the ability to track email. This tool works with Gmail and Google Inbox. The
tool also integrates with the CRM, Salesforce.

Tool 5. Streak

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Use the chart to learn about your viewed messages.

Streak works as a CRM from within Gmail. Its email tracking abilities are included as part
of its email power tools. This tool provides you with a chart of your message views.

The interface includes a list of each time the message was read and what type of device
the recipient used to read the message. You can also use Streak to learn about the email
recipient's neighborhood.

Tool 6. ToutApp

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ToutApp works with your phone system.

ToutApp is designed as a sales tool that includes email tracking features. The tool works
with both Gmail and Outlook. The tool also integrates your phone system. The interface
shows where, when, and how often recipients engage with sent emails. ToutApp even
lets you know if an email has been forwarded.

This app is built to be used by a team, so also includes many team features.

Tool 7. Yesware

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You'll get an alert each time an email is opened.

Yesware works with a wide variety of email system including: Gmail, GSuite, and Office
365.

You'll get an alert each time one of your sent emails is opened. You can see where,
when, and what device the email was opened with. You can also tell whether your
recipient viewed email attachments or whether they replied to a message. You can even
find out what IP address the recipient used to open the email.

Conclusion
In this article, you've learned how to know if someone opened your email. We've
discussed the advantages and disadvantages of using return receipt features or email
tracking to know if your email has been read.

You've also learned how to tell if your email has been read in GSuite Gmail and how to
check if and email has been read in Outlook as well. Finally, we've provided you with a
brief overview of seven of the most popular email tracking applications and tools.

If you need to know if your email has been read, you know how to find out.

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