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In Colombia there are 6 main internet operators such as Tigo, Claro, Movistar, ETB,
Uff and Azteca which we will call states. The following chart summarizes the odds
that each client has to stay in their current operator or make a change of company.
The current percentages of each operator in the current market are for Tigo 0.20 for
Comcel 0.15, for Movistar 0.15, for ETB 0.2, 0.15 for Uff and 0.15 for Azteca (initial
state).