23rd International Scientific Conference on Economic and Social Development –

Madrid, 15-16 September 2017

RISK ASSESSMENT AS A FUNCTION OF INTEGRATED

MANAGEMENT SYSTEMS – A CASE STUDY
Snezana Zivkovic
University of Niš, Faculty of occupational safety in Niš, Republic of Serbia
snezana.zivkovic@znrfak.ni.ac.rs
ABSTRACT
Risk management is considered to be an important aspect of good corporative management of
a successful institution wherein the risk assessment itself represents a part of the process that
provides identification of the threat and the evaluation of its impact on the performance of the
organization. Risk assessment represents a systematic method of work activities monitoring,
considering what could go wrong in the workplace, and deciding on apropriate control
measures aimed at loss, damage or injury prevention. The goal of this method is to identify
sensible measures to control wokplace risks. Through analysis and risk assessment
methodology via the FMEA (Failure Mode and Effect Analysis) method, this paper discusses
an integrated management system with the emphasis on risk ranking for operation processes in
the company providing public services.
Keywords: FMEA method, integrated management system, risk assessment, workplace risk
1. INTRODUCTION
Аn organization has to fulfill several demands in order to survive in the market. One of them is
to align its management system with appropriate standards. For the leadership of the
organization, the biggest issue is to coordinate the management system with these different
standards, while at the same time there are no major financial costs. This way of working is a
huge challenge and task for any organization, as well as for the leadership itself. Operation and
development of any organization requires properly coordinated activities for its leading and
management. An appropriate management system is required, which will establish policy and
goals, and thus ensure the realization of these goals (Melnyk et al., 2003). In addition, emphasis
should also be put on the safe execution of tasks in which organization is engaged. The fact is
that there are various processes and operations where there is a risk, which, depending on their
specifications may be high or low. Primarily, risk assessment is used to identify risky places
and then, depending on the determined level of risk, adequate measures are taken to reduce the
level of risk in these places. An essential prerequisite for carrying out working activities in a
proper and safe manner, which minimizes the probability of any deviation, is the existence of
adequate procedures and instructions, i.e. appropriate documentation which defines
responsibilities and regulates precise rules that must be followed by all participants in the
analyzed process (Vulanović, 2014).
2. INTEGRATED MANAGEMENT SYSTEMS - IMS
The latest concepts that organizations are discovering are: continuous improvement, self-
assessment, customer retention and paying attention to what customers appreciate. However,
we should not discard the old methods that can be used again. All concepts are important
components of the system called the Integrated Management System – IMS. Integration means
combining and setting up internal management systems into a single system, but not as separate
components. In order for these systems to become an integral part of the management system
of the company, there should be a compact connection between processes (BSI, 2012). IMS
implies to a system in which the requirements of three specifications are met at the same time:
ISO 9001 (Quality Management System), ISO 14001 (Environmental Management System)
and OHSAS 18001 (Safety Management System for Health at Work). However, today the
number of standards is growing in accordance with the needs, so it is necessary to meet the

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