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Managing Team Performance

to Support Strategy
Final Assignment

© Final Assignment | 702 Managing Team Performance to Support Strategy 1


General Instructions

PRESENTATION OF FINAL ASSIGNMENT


 You must include a title page that lists your name, Student ID and the unit number and
title.

 Number all pages sequentially


 Any published material you refer to must be properly referenced (Harvard Referencing)
and included in a reference list at the end of your assignment.

LATE ASSIGNMENT SUBMISSION POLICY


Any student submitting their final assignments 2 days after the designated deadline will be
considered as a Late Assignment Submission which will incur a penalty as mentioned in your
Course Fee Policy.

The penalty amount will be automatically added to your subsequent month's Course Fee.

NOTE: The first page of each final assignment must include the following declaration:

I certify that this assignment is my own work, based on my personal study and/or research,
and that I have acknowledged all material and sources used in the preparation of this
assignment whether they be books, articles, reports, lecture notes, any other kind of
document, electronic or personal communication.

I also certify that the assignment has not previously been submitted for assessment in any
other course or at any other time in this Course, unless by negotiation, and that I have not
copied in part or whole or otherwise plagiarised the work of other students and/or persons. I
have read the policy on plagiarism and understand its implications.

Final assignments that do not include the above declaration will not be marked.

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Marking Rubric

You are requested to strictly follow the sequence of the Rubric.

Required content for each part of the Rubric must be written under its relevant heading.

Content found in irrelevant headings will not be considered for grading.

Few headings and Information are required to be written twice during the sequence of the
Rubric. If you have not written it twice, it will not be considered for marking. 

Passing Criteria

Students will not be able to pass their course if they have attained an overall passing grade of
40% but less than 50% grade on their final assignment.

Students are required to score a minimum of 50% in their final assignment in order to
successfully complete their course.

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Plagiarism

Plagiarism is a form of cheating, by representing someone else's work as your own or using
someone else's work (another student or author) without acknowledging it with a reference.
This is a serious breach of the Academic Regulations and will be dealt with accordingly.

Plagiarism occurs whenever you do any of the following things without acknowledging the
original source:
 Copy information from any source (including the study guide, books, newspapers, the
internet)
 Use another person's concepts or ideas
 Summarize or paraphrase another person's work.

How do I avoid plagiarism?

To ensure you are not plagiarizing, you must acknowledge with a reference whenever you:
 use another person's ideas, opinions or theory
 include any statistics, graphs or images that have been compiled or created by another
person or organization
 paraphrase another's written or spoken word

You are required to use the below mentioned referencing system:

The Harvard Referencing System; e.g. 'Smith (1985) listed five key factors'

© Final Assignment | 702 Managing Team Performance to Support Strategy 4


Final Assignment

You have recently accepted a position as Human Resource Director for Jupiter Industries, a
multi-national organization operating across 5 business segments, specifically, industrial
valves and controls, plastics, fire suppression equipment, electronic components, and
specialized medical products. Jupiter Industries has established worldwide headquarters in
Bremen, Germany, and has groups located in the Americas, Europe, Asia and Pacific Rim
countries. The MENA group is the most recently formed division within the Jupiter
organization, and is composed of various concentric businesses that fit into one of the five
organizational business segments, all of which have been acquired over the past two years in
both the Middle East region (Saudi Arabia, UAE, Oman, Bahrain, and Jordan) as well as
North Africa (Egypt, Morocco, Tunisia, and Algeria). You will be working at the MENA
headquarters located in Manama, Bahrain and will be responsible for all divisions located in
the MENA (Middle East, North Africa) region. You will report directly to the VP of
Operations in Manama, with dotted-line reporting responsibility to Chief Human Resources
Officer (CHRO) in Bremen.

Specifically, you are being tasked with establishing Human Resource policy and practice in
regard to strategic collaboration with divisional heads, utilizing HRIS systems in addressing
areas such as recruitment and retention, training and development, performance management
programs, compensation management, employee benefit programs and employee relations,
including motivational programs, incentive programs, and disciplinary procedures. You will
be working on policies and procedures that can be utilized throughout the region, to bring
some semblance of order and uniformity in dealing with strategic HR employee programs.

After a thoughtful review of current HR programs for the region, you will prepare a report for
the VP of Operations and CHRO and distribute to all division heads, formulating your HR
strategic goals across all HR areas of responsibility, highlighting recommendations for
improving the overall impact of these programs on talent management initiatives including
attraction and retention of top talent and the methodologies used to do so.

This report will be inclusive of all Human Resource functions and provide both strategic and
operational goals of the desired outcomes and, the means or “how” to reach these
deliverables.

The final report should include the following:

1. What type of organizational structure exists at Jupiter industries? From an HR


perspective, what advantages exist with this kind of structure? What are the
disadvantages? Is the organization centralized or decentralized? Support your
answer. 5 points

2. What areas of responsibility should be addressed by Jupiter’s corporate level


strategy? The business unit level strategy? What role does the functional level play?
How do these strategies impact HR strategy? What are the expected outcomes of HR

© Final Assignment | 702 Managing Team Performance to Support Strategy 5


strategy and what are specific barriers to successful HR strategy implementation? 10
points

3. In order to adopt and impose new HR guidelines and assure standardization of HR


policies across all MENA business units (divisions), change initiatives will need to
be established. Provide details of what type of change HR will propose, the process
steps required for the change, the tools to be used, who will be involved and
responsible for the project, and what the expected outcomes are. 10 points

4. Describe your plan to find and attract qualified job applicants. How will you
structure your workforce plan? Explain what creative options you would use to
attract talent to Jupiter Industries. Detail your plan for using internal and external
recruiting methods. What screening and selection techniques would you consider and
why? 10 points

5. One of your first assignments will be to address high turnover among new hires
employed for less than 120 days. This is a constant source of frustration for both HR
and hiring managers. How could an onboarding program help reverse this trend?
Describe your plan and explain your anticipated results and outcomes. What role do
line managers play in this process? Why are coaching skills a necessary asset for line
managers? How does coaching influence employee motivation and job performance?
10 points

6. In regard to performance management, describe your plans for setting up a


management-by-objectives program, detailing the steps of the program, how to
secure both employee buy-in as well as management participation, and what the
advantages are to the company, the line manager, and to the employee utilizing such
a program. Explain the importance of the performance review (appraisal), how often
you recommend they be conducted, and what topics of discussion should be included
in the performance meeting. 10 points

7. Considering employee retention, how would you make a convincing argument to


senior management at Jupiter of the escalating costs of employee turnover. Give
details. Explain how to conduct exit interviews and why this gathered information
can be utilized to identify issues and reduce turnover. Considering the core activities
associated with HR, which activities can be leveraged to promote employee retention
strategies? (Example: Compensation & Benefits, Career Development, etc.) Describe
how employee engagement goes beyond simple job satisfaction. 10 points

8. As Jupiter industries expands its MENA locations, what international staffing


strategy model (or combination of models) would you suggest and why? What type
of international assignee compensation plan would you suggest for Bremen expat
employees appointed to 3-year assignments in Egypt and Morocco? Explain. What
type of international assignee compensation plan would you suggest for Bremen
expat employees appointed to 3-year assignments in Saudi Arabia and Jordan?
Explain. 10 points

© Final Assignment | 702 Managing Team Performance to Support Strategy 6


Marking Rubric

Needs Marks Marks


Excellen Goo Averag
  Improv Allocate Receive
t d e
. d d

Executive Summary
Paragraph 1: Based on the
Introduction (Introduce
the topic of your report)
Paragraph 2: Summary of
the body (Indicate main
subjects examined in the         4  
discussion section of your
report)
Paragraph 3: Summary of
the conclusions
Paragraph 4: Outline
recommendations, if any,
in bullet points
Introduction         6  

Background
This section sets the
context for the report and
provides the (brief)
background information
required for the reader to
understand the report.
NOTE: Detailed company
background should not be
included here. It is best
discussed in the body of
the report
b) Aims/Objectives
This tells the reader what
the aims/objectives of the
report are. It indicates
what key questions the
report is trying to answer
and what it is trying to
achieve. Why was it
written?

© Final Assignment | 702 Managing Team Performance to Support Strategy 7


c) Scope
Tell the reader exactly
what areas/ideas are
covered in the report. This
also helps to explain how
the report is organized.
Look at your plan and
consider your headings
and sub-headings.
1. What type of
organizational structure
exists at Jupiter
industries? From an HR
perspective, what
advantages exist with this
        5  
kind of structure? What
are the disadvantages? Is
the organization
centralized or
decentralized? Support
your answer.
2. What areas of
responsibility should be
addressed by Jupiter’s
corporate level strategy?
The business unit level
strategy? What role does
the functional level play?
        10  
How do these strategies
impact HR strategy? What
are the expected outcomes
of HR strategy and what
are specific barriers to
successful HR strategy
implementation?
3. In order to adopt and         10  
impose new HR
guidelines and assure
standardization of HR
policies across all MENA
business units (divisions),
change initiatives will
need to be established.
Provide details of what
type of change HR will
propose, the process steps
required for the change,
the tools to be used, who
will be involved and

© Final Assignment | 702 Managing Team Performance to Support Strategy 8


responsible for the project,
and what the expected
outcomes are.
4. Describe your plan to
find and attract qualified
job applicants. How will
you structure your
workforce plan? Explain
what creative options you
would use to attract talent
        10  
to Jupiter Industries.
Detail your plan for using
internal and external
recruiting methods. What
screening and selection
techniques would you
consider and why?
5. One of your first
assignments will be to
address high turnover
among new hires
employed for less than
120 days. This is a
constant source of
frustration for both HR
and hiring managers. How
could an on-boarding
program help reverse this
trend? Describe your plan         10  
and explain your
anticipated results and
outcomes. What role do
line managers play in this
process? Why are
coaching skills a
necessary asset for line
managers? How does
coaching influence
employee motivation and
job performance?
6. In regard to
performance management,
describe your plans for
setting up a management-
by-objectives program,
        10  
detailing the steps of the
program, how to secure
both employee buy-in as
well as management
participation, and what the

© Final Assignment | 702 Managing Team Performance to Support Strategy 9


advantages are to the
company, the line
manager, and to the
employee utilizing such a
program. Explain the
importance of the
performance review
Considering employee
retention, how would you
make a convincing
argument to senior
management at Jupiter of
the escalating costs of
employee turnover. Give
details. Explain how to
conduct exit interviews
and why this gathered
information can be
utilized to identify issues
        10  
and reduce turnover.
Considering the core
activities associated with
HR, which activities can
be leveraged to promote
employee retention
strategies? (Example:
Compensation & Benefits,
Career Development, etc.)
Describe how employee
engagement goes beyond
simple job satisfaction.
8. As Jupiter industries         10  
expands its MENA
locations, what
international staffing
strategy model (or
combination of models)
would you suggest and
why? What type of
international assignee
compensation plan would
you suggest for Bremen
expat employees
appointed to 3-year

© Final Assignment | 702 Managing Team Performance to Support Strategy 10


assignments in Egypt and
Morocco? Explain. What
type of international
assignee compensation
plan would you suggest
for Bremen expat
employees appointed to 3-
year assignments in Saudi
Arabia and Jordan?
Explain.
Conclusion &
Recommendation
i) Stating the aim/ context of the
assignment again
ii) Followed by a very brief
summary of the main points         5  
iii) Final comments often
considering the future (for e.g.:
what can be done to improve
the implementation of a
strategy in the future)
Harvard Style of
        5  
References
Assignment Formatting
(Page Numbering, Header,         5  
Footer, etc.)
Total         100  

© Final Assignment | 702 Managing Team Performance to Support Strategy 11

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