ENNACIRI Youssef

Mail : naciri.youssef911@gmail.com
GSM : 07 06 20 22 17
Address : 19 bloc 2 bled Diyouri Fès

EXPERIENCE
Local E-commerce | 01/08/2019 → 15/05/2020
→ Self employed
• Online marketing (Facebook ads – Instagram ads)
• Market analysis
• Deliver customer orders quickly and efficiently

CBS Marketing | 01/06/2019 → 30/07/2019

→ call center agent
• Giving detailed, personalized and polite to ensure customer retention and satisfaction
• Memorized all company products and services to be able to answer customer questions quickly
and effectively
• Assisting customers in a friendly and respective manner
• helpdesk

Education
BACHELOR DEGREE – NETWORK & TELECOMS | 2018 – 2019
FP ERRACHIDIA

DUT – NETWORK & TELECOMMUNICATION | 2016 – 2018

EST, Fez

HIGH SCHOOL DEGREE – SCDIENTIFIC | 2015 – 2016

High school Moulay Rachid, Fez

SKILLS
IT languages
▪ Microsoft Office ( Word, Powerpoint, Excel ) ▪ Arabic → native
▪ French → Good