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Walter Peralta

Packet Tracer - Troubleshooting Challenge - Document the Network


Addressing Table

Device Interface Device Type IP Address Subnet Mask Default


(router, switch, Gateway
host)

192.168.1.15
PC1 NIC Host 3 255.255.255.0 192.168.1.1

PC2 NIC Host 192.168.3.50 255.255.255.0 192.168.3.1

192.168.4.11
PC3 NIC Host 5 255.255.255.0 192.168.4.1

255.255.255.12
PC4 NIC Host 192.168.5.83 8 192.168.5.1

192.168.5.22 255.255.255.12
PC5 NIC Host 7 8 192.168.5.129

255.255.255.22
PC6 NIC Host 192.168.2.48 4 192.168.2.33

255.255.255.22
PC7 NIC Host 192.168.2.67 4 192.168.2.65

255.255.255.25
Hub G0/0/0 router 192.0.2.1 2 N/A

255.255.255.25
Hub S0/1/0 router 192.168.0.1 2 N/A

255.255.255.25
Hub S0/1/1 router 192.168.0.5 2 N/A

255.255.255.25
Hub S0/2/0 router 192.168.0.9 2 N/A

Hub S0/2/1 router 192.168.0.13 255.255.255.25 N/A


Walter Peralta

Device Interface Device Type IP Address Subnet Mask Default


(router, switch, Gateway
host)

Branch
-1 G0/0/0 router 192.168.1.1 255.255.255.0 N/A

Branch 255.255.255.25
-1 S0/1/0 router 192.168.0.2 2 N/A

Branch 255.255.255.22
-2 G0/0/0 router 192.168.2.33 4 N/A

Branch 255.255.255.25
-2 S0/1/0 router 192.168.0.6 2 N/A

Factory G0/0/0 router 192.168.3.1 255.255.255.0 N/A

Factory G0/0/1 router 192.168.4.1 255.255.255.0 N/A

255.255.255.25
Factory S0/1/0 router 192.168.0.14 2 N/A

HQ G0/0/0.1 router 192.168.6.1 255.255.255.0 N/A

255.255.255.12
HQ G0/0/0.5 router 192.168.5.1 8 N/A

G0/0/0.1 192.168.5.12 255.255.255.12


HQ 0 router 8 8 N/A

255.255.255.25
HQ S0/1/0 router 192.168.0.10 2 N/A

192.168.1.25
SW-B1 VLAN 1 switch 2 255.255.255.0 192.168.1.1

SW-B2 VLAN 1 switch 192.168.2.62 255.255.255.0 192.168.2.1


Walter Peralta

Device Interface Device Type IP Address Subnet Mask Default


(router, switch, Gateway
host)

192.168.3.25
SW-F1 VLAN 1 switch 2 255.255.255.0 192.168.3.1

192.168.4.25
SW-F2 VLAN 1 switch 2 255.255.255.0 192.168.4.1

SW- 192.168.6.25
HQ1 VLAN 1 switch 2 255.255.255.0 192.168.6.1

SW- 192.168.6.25
HQ2 VLAN 1 switch 3 255.255.255.0 192.168.6.1

SW- 192.168.6.25
HQ3 VLAN 1 switch 4 255.255.255.0 192.168.6.1

Packet Tracer - Troubleshooting Challenge - Use Documentation to Solve Issues


Addressing Table

Device Interface Device Type IP Address Subnet Mask Default


(router, switch, Gateway
host)

192.168.1.15
PC1 NIC host 3 255.255.255.0 192.168.1.1

PC2 NIC host 192.168.3.50 255.255.255.0 192.168.3.1

192.168.4.11
PC3 NIC host 5 255.255.255.0 192.168.4.1
Walter Peralta

Device Interface Device Type IP Address Subnet Mask Default


(router, switch, Gateway
host)

255.255.255.12
PC4 NIC host 192.168.5.83 8 192.168.5.1

192.168.5.22 255.255.255.12
PC5 NIC host 7 8 192.168.5.129

255.255.255.22
PC6 NIC host 192.168.2.48 4 192.168.2.33

255.255.255.22
PC7 NIC host 192.168.2.67 4 192.168.2.65

255.255.255.25
Hub G0/0/0 router 192.0.2.1 2 N/A

255.255.255.25
Hub S0/1/0 router 192.168.0.1 2 N/A

255.255.255.25
Hub S0/1/1 router 192.168.0.5 2 N/A

255.255.255.25
Hub S0/2/0 router 192.168.0.9 2 N/A

255.255.255.25
Hub S0/2/1 router 192.168.0.13 2 N/A

Branch
-1 G0/0/0 router 192.168.1.1 255.255.255.0 N/A

Branch 255.255.255.25
-1 S0/1/0 router 192.168.0.2 2 N/A

Branch 255.255.255.22
-2 G0/0/0 router 192.168.2.33 4 N/A
Walter Peralta

Device Interface Device Type IP Address Subnet Mask Default


(router, switch, Gateway
host)

Branch 255.255.255.25
-2 S0/1/0 router 192.168.0.6 2 N/A

Factory G0/0/0 router 192.168.3.1 255.255.255.0 N/A

Factory G0/0/1 router 192.168.4.1 255.255.255.0 N/A

255.255.255.25
Factory S0/1/0 router 192.168.0.14 2 N/A

HQ G0/0/0.1 router 192.168.6.1 255.255.255.0 N/A

255.255.255.12
HQ G0/0/0.5 router 192.168.5.1 8 N/A

G0/0/0.1 192.168.5.12 255.255.255.12


HQ 0 router 9 8 N/A

255.255.255.25
HQ S0/1/0 router 192.168.0.10 2 N/A

192.168.1.25
SW-B1 VLAN 1 switch 2 255.255.255.0 192.168.1.1

SW-B2 VLAN 1 switch 192.168.2.62 255.255.255.0 192.168.2.1

192.168.3.25
SW-F1 VLAN 1 switch 2 255.255.255.0 192.168.3.1

192.168.4.25
SW-F2 VLAN 1 switch 2 255.255.255.0 192.168.4.1

SW- 192.168.6.25
HQ1 VLAN 1 switch 2 255.255.255.0 192.168.6.1

SW- VLAN 1 switch 192.168.6.25 255.255.255.0 192.168.6.1


Walter Peralta

Device Interface Device Type IP Address Subnet Mask Default


(router, switch, Gateway
host)

HQ2 3

SW- 192.168.6.25
HQ3 VLAN 1 switch 4 255.255.255.0 192.168.6.1

Record your issues in the table below.

Device Issue Action


PC1 PC1 can ping its default gateway Students should Telnet to the
and some other devices in the nearest interface of the Hub
network, but it cannot ping router and inspect its
Internet Server. Further testing configuration. There, the
reveals that some other PCs can student will discover that the ip
reach the server. This indicates nat inside configuration
that the issue is likely related to statement is missing from the
the path that PC1 is taking to interface that connects the Hub
reach the internet. A trace router to the Branch-1 router.
indicates that packets only This statement should be added
reach the Hub router. to the configuration and PC1
should now be able to reach
Internet Server.
PC2 PC3 cannot ping the internet These tests indicate that the
server. Further, it is found that issue is either with the gateway
it cannot ping its gateway or or with the PC itself. Inspection
other devices on the network. of the IP addressing of PC3
shows that the addressing is
correct. In addition, a green link
light shows at the PC, so the link
between the PC and LAN switch
is up. Students should know
from their documentation that
PC 2 is connected to the Factory
router, as is PC3. Because PC3
can’t ping its gateway, the
student should telnet from PC2
to the router to inspect its
configuration. It will be found
that Gigabit Ethernet 0/0/1
interface of the Factory router is
shutdown. Activating the
Walter Peralta

interface should enable PC3 to


only ping directly connected
hosts.
PC3 Even after the LAN interface for Inspection of the configuration
PC3 is activated, no devices can of the Factory router indicates
ping PC3 except for PC2, which that the OSPF network
is directly connected to the statement for the PC3 LAN,
factory router. Similarly, PC3 192.168.4.0/24, is missing.
can ping no devices on other Adding this network statement
networks. restores connectivity to and
from the LAN.
PC5 It is found the PC5 cannot ping While it is tempting to go
its gateway. However, it cannot directly to the gateway router
ping other PCs on the network to look for the problem.
or Internet Server. inspection of PC5 addressing
shows that it is missing its
default gateway address.
Adding this address solves the
problem. The address should be
available in the network
documentation or by accessing
the HQ router from another PC
that has connectivity.
PC6 & PC7 PC6 and PC7 can ping their The ping result indicates that
default gateway addresses and the default gateway router,
each other but cannot ping the Branch-2, probably does not
internet server. In fact, the have a route to reach the
default gateway router returns internet server. Students may
a destination host unreachable have noticed after displaying
message, which usually means routing tables on other routers
that a route to the destination that a default route is being
network is not known by the distributed through OSPF. The
gateway router. student should access the
default gateway router and
display the routing table.
Students should see that no
routes have been received
through OSPF, including the
default route. After inspecting
the device configuration, it
appears that OSPF is correctly
configured. Therefore, the
problem must be with the link
over which the router should
have received the OSPF
updates. Inspection indicates
that the S0/1/0 interface IP
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address is misconfigured. The


address should be changed to
192.168.0.6/30. This will restore
Layer 3 connectivity with the
Hub router and allow OSPF
updates to be received.

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