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BITS HD Preparation PDF
BITS HD Preparation PDF
of Management
Principles of Management abbreviated as POM constitutes 4-5 questions in the paper.
Don’t pay too much attention to this topic. Either you will be able to answer each
question in a second or you will not be able to answer correctly. Hence, do only those
questions that you know with 100% surety. Questions will come only from the following
explained topics. No need to do anything from any other source.
Functions of Management
2. Organizing
It is the process of bringing together physical, financial and human resources and
developing productive relationship amongst them for achievement of organizational
goals. According to Henry Fayol, “To organize a business is to provide it with everything
useful or its functioning i.e. raw material, tools, capital and personnel’s”. To organize a
business involves determining & providing human and non-human resources to the
organizational structure. Organizing as a process involves:
• Identification of activities.
• Classification of grouping of activities.
• Assignment of duties.
• Delegation of authority and creation of responsibility.
• Coordinating authority and responsibility relationships.
3. Staffing
It is the function of manning the organization structure and keeping it manned. Staffing
has assumed greater importance in the recent years due to advancement of technology,
increase in size of business, complexity of human behavior etc. The main purpose o
staffing is to put right man on right job i.e. square pegs in square holes and round pegs
in round holes. According to Kootz & O’Donell, “Managerial function of staffing involves
manning the organization structure through proper and effective selection, appraisal &
development of personnel to fill the roles designed un the structure”. Staffing involves:
• Supervision
• Motivation
• Leadership
• Communication
Supervision- implies overseeing the work of subordinates by their superiors. It is the act
of watching & directing work & workers.
Leadership- may be defined as a process by which manager guides and influences the
work of subordinates in desired direction.
ORGANISATIONAL FUNCTIONS
Introduction
In order to produce and sell their product or service most organisations will need to
undertake 6 key functions.
Each of the functions will need to work together so that the whole of the organisation
has the same aims and objectives. To achieve this communication across the various
functions is key activity. A starting point for this type of communication is the creation of
a clear set of company objectives which each function is aware of. These objectives
then need to be further broken down into specific objectives for each function.
Regular reviews of firstly how each function is performing against it’s objectives and
secondly how the company is performing against it’s overall objective should ensure
that the whole company is pulling in the same direction.
Factors of Production
To generate a product or service an organisation will need to combine labour, capital,
energy, materials and information.
Labour is the mental and or physical effort of employees and can take a variety of forms
including filing, lifting, data processing, decision making, and line management. In fact
labour is any effort/task an employee needs to undertake in order to produce the
product or service.
Capital is the machines and tools needed to produce the product or service. This
physical capital is purchased through financial capital such as loans, sale of shares in
the organisation and use of profit generated by the organisation.
Energy is provided through the use of gas, electricity, solar power and steam. Energy is
needed to heat/light up the premises, make the machinery work and to ensure that the
organisation is a comfortable place for the employees to work in.
Materials in their raw form are needed to produce the product or service. For example a
restaurant will need ingredients to make the food that they serve to their customers.
Information is the knowledge and expertise needed to produce the end product. For
example a restaurant will need to know what ingredients are necessary for each dish,
what quantity of ingredient to use, how to mix each ingredient and how long (if at all) to
cook each dish.
NB Factors of production have also been classified into land, labour, capital and
enterprise. In this type of classification natural resources such as water, coal and farm
land are grouped together as land. Whilst enterprise, are all the factors which bring
together land, labour and capital to produce the end product.
Finance Function
The financial section of the organisation will keep manual/electronic records of money
received and paid out by the organisation. This information will then be used to produce
various financial statements for tax purposes and to comply with legal requirements.
The information will also be used to produce management accounts to enable senior
managers to plan and review business strategy.
The finance department or unit may also be responsible for administering employee
expenses and salaries. For payment of wages the finance department will need to take
into account statutory deductions such as tax, and employee contributions such as
pension or loan repayments.