Professional Documents
Culture Documents
Ans: - Keep your business updated with the 21st century’s marketing techniques. To
keep up with the ever-growing competition, small businesses need to make their
businesses Digital. There is a consistent and evident growth in the Digital Marketing
industry and this is the perfect time to make your digital presence felt. Businesses
leverage digital channels such as search engines, social media, email and their websites
to connect with current and prospective customers. In simple terms, any form of
marketing that exists online is called Digital Marketing.
Ans: -
Digital marketing lets you reach It’s easy to reach out to local
the targeted audience/consumers with the
audience/consumers/customers traditional marketing methods.
globally from all over the world.
Marketing Approach
Ans : - Push and pull techniques are marketing strategies widely used by giant
businesses such as Alibaba and iPhone. As the name suggests, the core difference
between these strategies lies in the term ‘push’ and ‘pull’. With the push marketing, you
are trying to push your product to the customers while the customers are not actively
seeking for the products. You should find potential customers and promote what you
are trying to sell. Meanwhile, pull marketing is the opposite of push marketing. With
this strategy, the customers are actively seeking for the products but usually have little
knowledge about the product they want to purchase. For instance, a customer finds an
interesting ad on the internet, then he goes through the search engine to find the
nearest store that sells the product. In the end, he visits the store and purchases the
product.
After understanding the difference between push and pull marketing, now let’s talk
about its advantages and disadvantages for your company: -
o Push marketing
Advantages
With push marketing, you can reach out wider audiences and sell your products as you
create ads that every age group can see. This type of marketing can acknowledge your
customers about the product and service you have. Imagine making a big billboard ads
for your product so many people can get to know to what you offer and get interested.
For instance, as a business owner you want to launch and introduce your newest
product to potential customers so you decide to advertise through creating a billboard.
By doing so, your product can be well-known to people so you can draw more people to
buy your product. Besides, you can also save more time as you just need to set the
billboard and wait for people to come to your store.
Disadvantages
To hold such launching ad and event, you often have to spend a lot of money for the
marketing purposes. Not to mention, there is a chance that there will be spam issues if
you display your ads everywhere. This kind of issue can make your potential customer
doubt about the product you sell.
o Pull marketing
Advantages
This type of marketing is considered as ‘cost-effective’ because usually the customers
already know the product they want to buy. Therefore, you don’t need to create big
advertisement to promote your product. Also, the ability of recognising customer’s
profile is better than push marketing as you can build better customer engagement. By
targeting the advertisement to specific customer, you can sell your product more.
Disadvantages
The only downside of this marketing is that you cannot reach broad customers because
you already have the target market so your products might not be appealing for those
outside the group.
Ans: - The majority of people look for products and services online and the first thing
they do is to type in a keyword phrase into the search box. The core idea of digital
marketing is to target audience through specific keywords and terms. Keywords in
digital marketing are like connectors that connect them to their audience. Knowing and
identifying such keywords will help digital marketers and businessmen get desired
results from their search engine optimization campaigns. A proper keyword search lies
at the heart of a successful marketing campaign.
Keywords are used by Web surfers to describe what they hope to find when performing
a Web search. This statement of a real-time want/need has not gone unnoticed by Web
marketers, many of whom have tried to benefit from keyword advertising buys and/or
search engine optimization.
Tools
Premium tools:
Free tools:
Google AdWords Keyword Planner – requires signup to Google AdWords. Uses Google’s
search query data.
Bing Keyword Research – requires signup to Bing Webmaster Tools. Another source of
search query data.
Google Trends – compare keyword popularity over time, across geographies, vs. other
terms, more.
5) Explain how Digital marketing has evolved from 4P’s (Product, price, promotion
and place) to 4E’s?
Ans: - When E. Jerome McCarthy proposed the 4 Ps in 1960, he most likely did not
expect them to be one of the most enduring and widespread frameworks in marketing.
Nonetheless, his marketing mix has remained a fixture in business schools across the
country for over half a century – but change is in the air, and savvy marketers would do
well to be on the forefront of what is coming next.
Now, this marketing mix is beginning to show its age, as the customer journey has
morphed over the past few decades. In today’s crowded marketplace, successful
businesses need to move beyond trying to shout louder than their competitors and
focusing on sales alone.
This is where the 4 Es come into play. By modernizing the old marketing mix and
focusing on the customer’s needs and wants, companies can create a marketing
strategy that drives business exponentially, by making customers experience a
connection to them and become brand advocates.
Done right, experiential marketing helps customers feel connected and become loyal
brand advocates.
Today’s consumers don’t expect just to be sold a product or a service. Luxury retail and
aircraft carriers have understood that time ago. This is now expanding to more
mainstream areas and has become primary in services. Think of how some car
manufacturers welcome customers buying a used car with a VIP pack…
That experience helps them relate to the brand and feel emotional about company or
product. An event that offers an exciting or immersive experience with the brand is the
perfect opportunity to gain a loyal customer, and a great deal of brand exposure. Even
FMCG are driven to that era. Red Bull is famous for doing this well with extreme sports
and other events geared around the theme of “Red Bull Gives You Wings.”
Until recently, the price was driven by the production cost of a product or service, by its
scarcity, or a prevision on how these two elements could evolve in the future.
Today, boundaries get blurrier every day between the actual cost of a good, the cost of
ownership of the same good. Do you see the price of a car advertised anymore?
Yield management has come to an extreme point where users can get services for
almost nothing. Free, Freemium, business models based on selling data or ad space.
At the same time, physical products can almost always be found for astronomically low
prices, although the quality may be quite questionable.
As customers struggle more and more in this complexity, educating accompanying
them becomes critical in the process of driving their purchase decision and show them
what they will gain. At the same time, experience and emotional connection are already
a critical element of the price shaping.
Abundant literature describes the recent changes in customer behavior and how they
meet brands. To cut the story short, brands are not the only source of information
anymore. Customer networks provide information from multiple sources ranging from
blogs, forums, and social networks. The role of promotion is not only to inform and
seduce anymore but provide consistent and positive message aligned with brand value
and experience.
While traditional advertising still has its place, the way to reach customer has been
totally transformed. Brand advocacy and customer evangelists have crucial to provide
customers the needed trust and value to engage with the brand. Content marketing has
become a must to proactively engage customers to get in contact with brands.
Influence marketing, encouraging happy customers to spread the word about what
brands offer, is one of the tools that can help implement this approach. User-generated
content (such as the incredible number of GoPro videos recorded, uploaded, and
distributed online by GoPro customers) is essentially free advertising, supported by
social proof that what the brand offers is worth buying.
Companies shifting from the 4Ps to the 4Es are the ones that will maintain or develop a
competitive edge.
At least three challenges are to addressed to implement this transformation
successfully.
The technology challenge: Embarking the right technology, IA, Deep Learning, Bots…
and organizing the right connections platforms between customers and the
organization. This is where powerful CRM tools like Salesforce can help.
The culture challenge: aligning employees with brands values, content, and promise.