Analyst Presentation

First Half 2020 Results (Unaudited)

Jakarta, 30 July 2020

1
CEO Remarks

1H20 Financial Performance

Final Remarks

2
Key Highlights

Successful shift to CASA raising CASA ratio to 61% as CA grew 17.8 % and SA grew
15.5 % YoY
Loans contracted 2.3% YoY as attention on asset quality increased

Operating Expenses decreased by 2.8% YoY and brought CIR to 47.97%

NPL ratio increased by 102 bps YoY

PBT decreased by 15.2% YoY attributed to higher Provision Expenses

ROA and ROE at 1.28% and 8.74% respectively

CAR and liquidity remained strong with CAR at 19.97% and LDR at 89.84%

3
Macroeconomics
GDP Growth, Exchange Rate, Inflation Rate & BI 7 Day Repo Rate

18,000 7.00%
16,367
6.00%
16,000 14,174 14,302
13,901 6.00%
14,000
14,141
5.00%
12,000 5.25% 5.00%

10,000 4.50% 4.00%

3.28% 3.39% 4.25%
2.96%
8,000 2.72% 3.00%
1.96%
6,000
2.00%
4,000
1.00%
2,000
5.01% 5.01% 5.06% 5.19% 5.06% 5.27% 5.17% 5.18% 5.07% 5.05% 5.02% 4.97% 2.97%
0 0.00%
Jun-17

Nov-17

Nov-19
Sep-17

Jun-18

Nov-18
Sep-18

Jun-19

Sep-19

Jun-20
Jul-17
Aug-17

Jul-18
Aug-18

Jul-19
Aug-19
Apr-17
May-17

Apr-18
May-18

Apr-19
May-19

Apr-20
May-20
Feb-17
Mar-17

Dec-17

Feb-18
Mar-18

Dec-18

Feb-19
Mar-19

Dec-19

Feb-20
Mar-20
Jan-17

Jan-18

Jan-19

Jan-20
Oct-17

Oct-18

Oct-19
GDP Growth (Quarterly) Exchange Rate Inflation Rate BI 7 Day Repo Rate

Source: Bank Indonesia (www.bi.go.id) 4

How We Navigate Through Covid-19 Pandemic (1/2)
Split operation and work from home
Daily staff monitoring & managing
Employee confirmed and suspected cases
Health &
Welfare Travel restrictions and quarantine
requirements
Temporary close of some branches
Tightening of additional & new to bank
Non Retail requests
Asset Quality Weekly review of out of money
FX/derivatives transactions
Policy tightening for acquisition and
portfolio management
Retail Asset
Quality Identification of affected segments of
existing portfolio and their impact
Robust delinquency & loss forecast
Workplace safety & health assurance
Postponements of events and gatherings
Vitamin and additional allowance for staffs
working in office
Staff engagement and awareness
Drawdown/disbursement protocol
Customer engagement & communication
Stimulus/relaxation framework
Launch of R&R programs
Customer engagement & communication
Application & behavior scorecard
adjustments
Intensify early warning
5
How We Navigate Through Covid-19 Pandemic (2/2)

Process calibration for efficiency Drive usage of digital channels

Operation &
Cost Asset optimization and centralization Adjustments of process and control
Management
G&A costs optimization IT & cyber security

Capital & RWA Optimization Price monitoring and management

Liquidity
Management Increase CASA Surplus liquidity management

Build strong infrastructure Develop internal talent

Transformation
Revamp customer journeys Digitize internal process
& Digitalization
Drive customer digital adoption Add and enhance apps features

6
 Continue 5 Pillar Strategy Execution Beyond Covid-19
1. Playing to Our
Strengths
Grow Consumer Segment
(Mortgage, Auto Finance,
Wealth Management, CC, PL)
Grow SME Segment
Productivity Increase and
Process Improvement in
COBA/COMBA
Cross-selling of Treasury and
Transaction Banking products
2. Expanding CASA
Franchise
Increase Branch Productivity
Focus on Preferred and
Payroll segments
Leverage Analytics to Define
Targeted Customers
Continue Building Digital
Capabilities
4. Preservation of 5. Leverage
3. Discipline in Cost
Capital and Balanced Information
Management
Risk Culture Technology
Optimize Network Footprint Analytics based, advanced Build Internal Capabilities for
& Align with New Normal technology and data driven Application Developments
risk management
Utilize new technology to Optimum IT and Application
reduce costs World-class risk Architectures
infrastructures
Centralization and Process Prepare IT Infrastructure for
Improvements Embed Balanced Risk Culture Growth
in daily operations
Optimize G&A Expenses Focus on Cyber Security
Optimize capital utilization to
support growth
7
CEO Remarks

1H20 Financial Performance

Final Remarks

8
Financial Position – Consolidated
(Rp tril) Jun-19 Mar-20 Jun-20 QoQ YoY

Cash & Short Term Funds 32.26 28.75 23.54 (18.1%) (27.0%)
Gov’t Bonds & Marketable Securities 32.85 36.21 48.88 35.0% 48.8%
Loans 190.54 194.28 186.08 (4.2%) (2.3%)
Loan Provision BS (5.45) (10.35) (10.80) 4.3% 98.2%
Fixed & Other Assets 21.66 25.63 26.72 4.3% 23.4%
Total Assets 271.86 274.52 274.42 0.0% 0.9%
Current Account 50.72 56.32 59.76 6.1% 17.8%
Savings Account 55.91 65.33 64.56 (1.2%) 15.5%
Time Deposit & Structured Deposits 91.22 80.91 79.37 (1.9%) (13.0%)
Total Customer Deposits 197.85 202.56 203.69 0.6% 3.0%
Other Liabilities 32.49 31.93 31.01 (2.9%) (4.6%)
Total Liabilities 230.34 234.49 234.70 0.1% 1.9%
Equity 41.52 40.03 39.72 (0.8%) (4.3%)

9
Income Statement
(Rp bil) 1Q20 2Q20 QoQ 1H19 1H20 YoY

Interest Income 5,291 5,210 (1.5%) 10,823 10,501 (3.0%)

Interest Expense (2,223) (2,075) (6.7%) (4,507) (4,298) (4.6%)

Net Interest Income 3,068 3,135 2.2% 6,316 6,203 (1.8%)

Non Interest Income 1,151 951 (17.4%) 1,982 2,102 6.1%

Operating Income 4,219 4,086 (3.2%) 8,298 8,305 0.1%

Operating Expenses (2,016) (1,968) (2.4%) (4,099) (3,984) (2.8%)

Pre Provision Operating Profit 2,203 2,118 (3.9%) 4,199 4,321 2.9%

Provision Expenses (774) (1,277) 65.0% (1,521) (2,051) 34.8%

PBT 1,429 841 (41.1%) 2,677 2,270 (15.2%)

Net Profit 1,055 689 (34.7%) 1,976 1,744 (11.7%)

10
Key Ratios
(%) 1Q20 2Q20 QoQ 1H19 1H20 YoY

ROA 1.55 1.02 1.51 1.28

ROE (shareholders’ fund) 10.58 6.91 9.75 8.74
NIM 5.02 5.08 5.41 5.05
Fee Income / Total Income 27.28 23.28 23.88 25.31
Cost to Income (CIR) 47.78 48.17 49.40 47.97
CASA Ratio 60.06 61.03 53.89 61.03
Loan to Deposit (LDR) 94.30 89.84 94.67 89.84
Gross NPL 3.03 3.89 2.87 3.89
Net NPL 1.56 1.87 1.50 1.87
Cost of Credit 1.51 3.01 1.70 2.26
Gross Impairment Ratio 4.38 5.18 3.17 5.18
Loan Loss Coverage 191.13 159.37 102.15 159.37
Impaired LLC 129.98 117.71 90.10 117.71

11
Deposit Growth

Product (Rp tril) Jun 19 Mar 20 Jun 20 QoQ YoY

CASA 106.63 121.65 124.32 2.2 % 16.6 %

 Current Account 50.72 56.32 59.76 6.1 % 17.8 %

 Saving Account 55.91 65.33 64.56 (1.2%) 15.5 %

Time Deposits & Structured Deposits 91.22 80.91 79.37 (1.9%) (13.0%)

Total (100%) 197.85 202.56 203.69 0.6% 3.0%

CASA Ratio 53.89 60.06 61.03 +97bps +714bps

12
Loans Growth
Segment (Rp tril) Jun 19 Mar 20 Jun 20 QoQ YoY

Consumer Banking (29%) 51.11 54.78 53.88 (1.6%) 5.4%

 Mortgages 31.75 34.62 34.67 0.1% 9.2%
 Credit Cards 8.94 9.34 8.69 (7.0%) (2.8%)

 Auto Loans 6.17 6.49 6.46 (0.5%) 4.7%

 Personal Loan & Others 4.25 4.33 4.06 (6.2%) (4.5%)

SME Banking (11%) 21.63 20.78 20.12 (3.2%) (7.0%)

Commercial Banking (22%) 46.40 44.40 40.45 (8.9%) (12.8%)

Corporate Banking (38%) 71.40 74.32 71.63 (3.6%) 0.3%

Total (100%) 190.54 194.28 186.08 (4.2%) (2.3%)

13
 Quarterly and YoY Earnings Trend
Operating Income & PBT (Rp bil)
Operating Income PBT ROE (shareholders’ fund)

10.10% 10.58% 8,298 9.75% 8,305

9.18% 8.91% 8.74%
6.91%
4,228 4,387 4,139 4,219 4,086
2,677 2,270
1,393 1,337 1,298 1,429 841

2Q19 3Q19 ^ 4Q19 ^ 1Q20 2Q20 1H19 1H20

NII & NoII (Rp bil)

NII NoII NIM
5.53%
5.41%
5.29% 6,316 6,203
5.14% 5.08% 5.05%
5.02%
3,278 3,155 3,096 3,068 3,135
1,982 2,102
950 1,232 1,043 1,151 951

2Q19 3Q19 4Q19 1Q20 2Q20 1H19 1H20

Note: ^ Excludes MSS Cost 14

 Non Interest Income
Non Interest Income Breakdown

2,102
1,982 160 Recovery Income
257 174

226
199 Card Related
249 381
1,232 Bancassurance
1,151
1,043 111 228
950 951
107
501
325
112
49 568 Gain (Loss) from MS
119
162 37 61
117 101 116 148 233 723
112 129 67 Fee & Commission
90 128 313 255
339 621
310 286
305 315 298
FX and Derivatives
155 101 123

2Q19 3Q19 4Q19 1Q20 2Q20 1H19 1H20

 QoQ NoII lower due to increasing impact of Covid-19 pandemic

 YoY NoII grew 6.1% mainly due to higher FX, Derivatives and gain from Marketable securities
 Lower Card Related, Fee & Commission, and Bancassurance due to Covid-19

15
 Operating Expenses & Cost to Income Ratio
YTD CIR (%)

49.40%
49.07%
48.92%

47.97%
47.78%

^
Jun-19 Sep-19 Dec-19 ^ Mar-20 Jun-20

Rp bil 1Q20 2Q20 QoQ 1H19 1H20 YoY

Personnel 1,074 1,035 (3.6%) 2,045 2,109 3.1%
Other Expenses 942 933 (1.0%) 2,054 1,875 (8.7%)
Total 2,016 1,968 (2.4%) 4,099 3,984 (2.8%)

(%) 1Q20 2Q20 QoQ 1H19 1H20 YoY

Cost to Income 47.78 48.17 +39bps 49.40 47.97 -143bps

Note: ^ Excludes MSS Cost

16
Asset Quality Management
Asset Quality Gross NPL (%) by Segment
2.4% 2.6% 4.6% Corporate
Jun-19 Sep-19 Dec-19 Mar-20 Jun-20 1.8% 1.9%

4.8% 4.9%
Gross NPL 2.9% 2.6% 2.8% 3.0% 3.9% 4.6% Commercial
4.3% 4.4%
Net NPL 1.5% 1.3% 1.3% 1.6% 1.9% 3.4%
2.2% 2.2% 2.7% 2.6%
Gross Impairment Ratio 3.2% 3.1% 3.8% 4.4% 5.2% SME
2.3% 2.2% 2.0% 2.2% 2.5%
Impaired LLC 90.1% 93.3% 82.0% 130.0% 117.7% Consumer

Loan Loss Coverage 101.2% 111.86% 113.6% 191.1% 159.4%

Jun-19 Sep-19 Dec-19 Mar-20 Jun-20

Loans by Collectability (% of Total Loan)

Jun 19 Mar 20 Jun 20

Spc Mention NPL NPL NPL
2.87% Spc Mention 3.03% Spc Mention 3.89%
3.94%
8.10% 5.18%

Rp Rp Rp
190.5 194.3 186.1
tril tril Current tril
Loan
Current Loan 88.87% Current Loan
93.19% 90.93%

17
Covid-19 Loan Restructuring as of 1H2020
Restructured Loans Proportion to Total Loans

71.63 40.45 20.13 47.42 6.46

5%
18%

29% Rp 82.06% 81.88% 85.85% 80.84%

94.41%
22,851
bil
32%
17.94% 18.12% 14.15% 19.17%
16% 5.59%
Corporate Commercial SME Consumer - Consumer -
Non-Auto Auto
Corporate Commercial
SME Consumer - Non-Auto Non-Restructured Loans Restructured Loans
Consumer - Auto

18
Capital Ratios
Total Equity (Rp tril) CAR (%) – Consolidated

41.52 42.28 43.29 21.21 21.47

40.03 39.72 20.59
1.25 1.27 19.97
1.21 19.39
1.21
1.25
Tier 2

19.38 19.96 20.20 Tier 1

18.14 18.76

Jun-19 Sep-19 Dec-19 Mar-20 Jun-20 Jun-19 Sep-19 Dec-19 Mar-20 Jun-20

Capital Adequacy Ratio (%) Jun 19 Mar 20 Jun 20

CAR with Credit Risk 24.18 23.11 24.02
Market Risk (0.20) (0.30) (0.34)
Operational Risk (3.39) (3.42) (3.71)

Total CAR 20.59 19.39 19.97

19
CIMB Niaga: 1H 2020 Results
Consumer Banking
Consumer Banking
Total Deposits (Rp tril) Products QoQ YoY
TOTAL (0.4%) 9.3%
106.89 106.55
97.43
Time Deposits 1.1% (1.1%)
43.81 44.35
44.81 CASA (1.4%) 18.2%

63.08 62.20
52.62

Jun-19 Mar-20 Jun-20

Total Loans by Products (Rp tril) Products QoQ YoY

54.78
TOTAL (1.6%) 5.4%
51.11 53.88
4.33
4.25 6.49
4.06
6.46
Personal Loan & Others (8%) (6.2%) (4.4%)
6.17
9.34 8.69
8.94 Auto Loan (12%) (0.5%) 4.7%

31.75 34.62 34.67 Credit Card (16%) (6.9%) (2.8%)

Mortgage (64%) 0.1% 9.2%
Jun-19 Mar-20 Jun-20
21
CIMB Niaga: 1H 2020 Results
SME Banking
SME Banking
Total Deposits (Rp tril) Types QoQ YoY

28.47 28.26 TOTAL (0.7%) 4.9%

26.94
10.39 7.76 TD (25.3%) (26.8%)
10.60
CASA 13.4% 25.5%
18.08 20.50
16.34

Jun-19 Mar-20 Jun-20

Total Loans (Rp tril) Loans QoQ YoY

21.63 TOTAL (3.2%) (7.0%)

20.78 20.12

21.63 20.78 20.12

Jun-19 Mar-20 Jun-20

23
CIMB Niaga: 1H 2020 Results
Commercial Banking
Commercial Banking
Total Deposits (Rp tril) Types QoQ YoY

18.64 18.92 TOTAL (2.0%) (0.5%)

18.55
TD (5.9%) (8.3%)
7.47 7.28 6.85
CASA 0.6% 4.7%

11.17 11.63 11.70

Jun-19 Mar-20 Jun-20

Total Loans by Types (Rp tril) Types QoQ YoY

46.41 44.40 TOTAL (8.9%) (12.8%)
40.45
Working Capital (9.5%) (13.0%)
32.00 30.79 27.85 Investment (7.5%) (12.5%)

14.40 13.62 12.60

Jun-19 Mar-20 Jun-20

25
CIMB Niaga: 1H 2020 Results
Corporate Banking
Corporate Banking
Total Deposits (Rp tril) Types QoQ YoY

31.05 TOTAL 6.4% 6.8%

29.06 29.19
7.12 7.65 TD 7.4% (22.6%)
9.88
CASA 6.0% 22.0%
19.18 22.07 23.40

Jun-19 Mar-20 Jun-20

Total Loans by Types (Rp tril) Types QoQ YoY

TOTAL (3.6%) 0.3%
71.40 74.32 71.63
WC (12.9%) (16.3%)
29.00 25.27
30.19 Investment 2.3% 12.5%

41.21 45.32 46.36

Jun 19 Mar 20 Jun 20

27
CIMB Niaga: 1H 2020 Results
Digitalization
 Digitalization Framework
Build Strong Infrastructures
Enhanced Integration Platform
Cloud & big data infrastructure
Best-in-class Security System
Application Portfolio Management
Develop Internal Talents
Digital talent recruitment
Digital Center of Excellence
Agile working method
Internal talent training

Revamp Customer Journeys Digitize Internal Processes

Single product related Robotic Process Automation
Cross-selling/up-selling Optical Character Recognition
Customer care Straight through processing
Segment specific Artificial Intelligence

Launch/Revive Customer Apps Launch/Optimize Internal Apps

Octo Mobile Digital tools for sales force
Octo Clicks Virtual learning apps
CNAF Mobile Digitized workflows
BizChannel
29
 User Base of Digital Channels

38.6
2,772 1,923 36.8 10.3% YoY
15.4% YoY 1,860 35.0
2,606 1,762 9.1% YoY
2,402 58.2
32.7
31.6 30.6 52.9
28.8 47.9
26.4
23.0

37.4% YoY 13.5% YoY 21.5% YoY

Jun-19 Dec-19 Jun-20 Jun-19 Dec-19 Jun-20 Jun-19 Dec-19 Jun-20

CASA Balance (Rp tril) # Users (in million for Octo Mobile & Octo Clicks, in thousand for BizChannel)
30
CIMB Niaga: 1H 2020 Results
Syariah Banking
Syariah Banking: Driven by Syariah First
Total Financing (Rp tril) Total Deposits
1.22% 1.07% 1.14%
30.33 32.23
NPF 27.17
Types QoQ YoY
Financing + 21.4% YoY 11.64 14.90
9.08
TOTAL 6.2% 18.6%

- 1.6%QoQ CASA 28.0% 64.2%

18.09 18.69 17.33
27.96 34.48 33.93 TD (7.3%) (4.2%)

Jun-19 Mar-20 Jun-20 Jun-19 Mar-20 Jun-20

Syariah PBT (Rp bil)

+ 17.7% YoY
- 4.0% QoQ
631
536

300 312 300 322 309

2Q19 3Q19 4Q19 1Q20 2Q20 1H19 1H20

32
CEO Remarks

1H20 Financial Performance

Final Remarks

33
Final Remarks

We faced challenges in the first half of the year as expected

Second half of the year will still be challenging
Our main priorities are still employees health and welfare as well as business continuity
of our customers
Liquidity, asset quality, and cost management are still our main focus

We continue to drive Forward23 programs particularly on customer journey,

digitalization, productivity improvement and finding new opportunities beyond Covid-
19 pandemic

We will continue to support all government efforts to revive national economy

34
THANK YOU

35
 Share Price & Ratings
Share Price & Trading Volume Rating Agencies Rating / Outlook

Share Price Volume Outlook Stable

Counterparty Risk Rating Baa1/P-2
1,400 30,000 Bank Deposits Baa2/P-2
Moody’s
Baseline Credit Assessment ba1
1,200 25,000 29 Nov 2019
Adj. Baseline Credit Assessment baa2
1,000 Counterparty Risk Assessment Baa1(cr)/P-2(cr)
20,000 Issuer Rating Baa2
800
15,000 Foreign Currency
600 Long Term Foreign Currency IDR BBB- / Negative
Fitch
10,000 Short Term Foreign Currency IDR F3
400 27 May 2020 Support Rating 2
5,000 Viability Rating bb
200

0 0
National Ratings
Fitch National Long Term AA+(idn) / Negative
27 May 2020 National Short Term F1+(idn)
Subordinated Bonds II AA-(idn)
BNGA Jun-19 Mar-20 Jun-20

Price (Rp) 1,115 600 720 Corporate Rating idAAA/ Stable

Pefindo Shelf Registration Bond Rating idAAA
PBV (x) 0.68 0.38 0.46 10 Sep 2019 Subordinated Bonds III IdAA
Sukuk Mudharabah idAAA(SY)
PER 7.59 3.75 4.92

36
 Corporate Structure as per 30 June 2020
Khazanah
EPF PNB KWAP Others
Nasional
27.22% 16.30% 12.20% 6.84% 37.44%

Public
CIMB Group Holdings Berhad
7.5% 92.5%^

99.9% 94.8%

^ Includes PT Commerce Kapital 1.02%

37
 Board of Commissioner
Didi Syafruddin Glenn M.S. Yusuf* David Richard Jeffrey Kairupan Sri Widowati
Yahya* Thomas

Vice President
President Commissioner Independent Independent
Commissioner
Commissioner (Independent) Commissioner ** Commissioner

*) effective after obtaining OJK approval and/or fulfilling the requirements stipulated in the said OJK approval 38
**) appointed as a Senior Independent Commissioners of the Bank through Circular Resolution of Board of Commissioners of CIMB Niaga as of 28 June 2019
 Directors
Tigor M. Siahaan Lee Kai Kwong John Simon Vera Handajani

President Finance & SPAPM Treasury & Capital Risk Management

Director Director Market Director Director

Lani Darmawan Pandji Pratama Fransiska Oei Tjioe Mei Tjuen*

Djajanegara

Consumer Banking Syariah Banking Compliance, Operations & IT

Director Corporate Affairs and Director
Director
Legal Director

39
*) effective after obtaining OJK approval and/or fulfilling the requirements stipulated in the said OJK approval
Network & Distribution Channel
Jun-19 Mar-20 Jun-20 QoQ YoY
Branch & Network
Branches* 427 390 390 - (37)
Digital Lounge 28 34 34 - 6
Mobile Branch 27 27 27 - -
Total Network 482 451 451 - (31)

Electronic Channels
ATM 4,505 4,486 4,499 13 (6)
CDM & CRM 941 929 924 (5) (17)
EDC & QR 103,189 252,958 273,331 20,373 170,142

Employees
Bank only 12,382 12,100 12,185 85 (197)
CNAF 874 891 842 (49) (32)
CNS 19 22 24 2 5
Total Employees 13,275 13,013 13,051 38 (224)
*) Include payment and cash point

40
 Notable Awards
Corporate & Investment Banking CRM 2020 awards The Asian Banker Awards
Awards 2020 (Jul 2020) (Jul 2020)
(Jul 2020)

• Corporate & Investment Bank of the Year – Bank Service Exellence Monitor (BSEM)
Indonesia 2020 from Infobank & Marketing
• Syndicated Loan of the Year – Indonesia CRM & Vending
Research Indonesia The Most Helpful Bank during Covid-19
• Project Infrastructure Finance Deal of the Rank #1 in Indonesia
Year – Indonesia Rank #10 in Asia Pacific

ACGS awards 20 Pilar Financial Indonesia Award

(Jun 2020) (Jul 2020)

For:

&

Top 3 Indonesia Public Listed Companies

ASEAN Corporate Governance Scorecard Top 20 Financial Services contribute to
(ASGS) in Indonesia Covid-19 countermeasures in Indonesia
41
 Corporate Social Responsibility 2Q 2020
RAMADHAN DONATION – COVID-19
Distribution of Fund Raising – CIMB NIAGA PEDULI
200 Food Groceries Package

FUND RAISING 9 Cities – Jakarta, Tangerang, Bandung, Cirebon, Semarang,

Surabaya, Malang, Yogyakarta dan Makassar
APD Donation Part 1st APD Donation Part 2nd CIMB NIAGA PEDULI
RSUI (9 April 2020) RSUI (27 April 2020)
RS Marinir (13 April 2020) RS Polri (27 April 2020) Rp 284,312,610.-
RS Marinir (28 April 2020)
RS Mintohardjo (28 April 2020) 1st April – 30th June 2020

RSUI (19th May & 5th June 2020)

APD Donation Part 3rd
RS Marinir (12 May 2020)
RS PELNI Petamburan (13 May 2020)
RSUD Koja (13 May 2020)
Yayasan Anak Bangsa Bisa (YABB) (20th May 2020)
APD Donation Part 4th
RS Marinir (12 June 2020)

Mask N95
400 pcs
APD
APD Donation Part 5th 4,500 pcs
RS Marinir (20 July 2020)
RSUD Koja (20 July 2020) Cover shoes
3,000 pcs

42