TS) CAMNANGQUANLY HIRU QUA A.BRUCE & K.LANGDON ‘a Giao Tike * THOr HANA KIEM TRA CHAT LUONG Bil e NGAN SACH me QUYET DINH ¢ NGUON LUC mee © THUC HIEN e RUIRO © PHO! HOP fi ¢ LEN KE HOACH Se TAP THE CO ALUCAM NANG QUAN LY ~ QUAN LY Du AN PROJECT MANAGEMENTiN A DORLING KINDERSLEY BOOK www.dk,com Original title: Essential Managers Project Management Copyright © 2000 Dorling Kindersley Limited, London Text Copyright © 2000 Andy Bruce and Ken Langdon Vietnamese language copyright © 2005 First News - Tri Viet THIS TITLE IS PUBLISHED UNDER EXCLUSIVE LICENCE FROM DORLING KINDERSLEY LIMITED. THE VIETNAMESE LANGUAGE RIGHTS FOR THIS TITLE ARE HELO SOLELY BY FIRST NEWS AND PROTECTED UNDER VIETNAMESE LAW. NO REPRODUCTION, STORAGE IN A RETRIEVAL SYSTEM, OR TRANSMISSION IN ANY FORM OR BY ANY MEANS, ELECTRONIC, MECHANICAL, PHOTOCOPYING, RECORDING, OR OTHERWISE IS ALLOWED WITHOUT THE PRIOR WRITTEN PERMISSION OF THE COPYRIGHT HOLDER. CUON SACH NAY BUGC XUAT BAN THEO HOP BONG CHUYEN GIAO BAN QUYEN BOC QUYEN TIENG VIET TREN TOAN THE GIGI GIA TAP DOAN XUAT BAN DORLING KINDERSLEY VA FIRST NEWS - TRI VIET. BAT CU SU SAO CHEP, TRICH DAN NAO KHONG BUGC SU DONG Y CUA FIRST NEWS VA DORLING KINDERSLEY, DEU LA BAT HOP PHAP VA VI PHAM LUAT XUAT BAN VIET NAM, LUAT BAN QUYEN QUOC TE VA CONG UGC BAO HO BAN QUYEN SG HUU TRI Tue Quéc TE. FIRST NEWS - TRI VIET PUBLISHING CO., LTD. LH Nguyen Thi Minh Khai St. - Mo Chi Minh City, Vieinam Tel: 84-8227979 - 8227980 - 8233859 - 8233860 Fax: 84-8224560; Email : trivier@firsinews.com,vn Web : hup://wwiv firsmews,com.unQUAN LY DU AN PROJECT MANAGEMENT ANDY BRUCE & KEN LANGDON Bién dich © LE NGOC PHULTONG ANIT (M.B.A) Hieu dink > NGUYEN VAN QUI (Ph.D.} FIRST NEWS NHA XUAT BAN TONG HOP THANH PHO HO CHI MINHNOI DUNG Loi gigi thieu 5 | T é KE HOACH Tim HIRU NHUNG sco uert uaetan te 4 2 em xet val tro cua ban KHAI NIEM CO BAN - : . ay dung nhém 40 oo : Khoi diu mot cach tich cue 42 Khai nlemyédiran Lanb dao higu qua 44 Xem xetchevalitrd chasebst 8 | phat trién tinh than déng doi 48 Xac dinh nhung yeu to can thiet Ra quyét dinh ca ca nhom 50 cho sur thanh cong cua duran 10 ae gt _ : Quan ly thong tin 52 Xéc dinh cic giai doan cia du an 12 BK ond od - . Bi ace Trao d6i thong tin ro rang 54 Kiém tra tinh kha thi 14 Xac dinh mute uu tién cho duran 16 HOACH DINH DU AN an Theo doi tién do du an 56 oo. . To chute cae cudc hop danh gid 58 Xac dinh tam nhin 18 |. Kad ai | : ag | Yuge ua 06 nga 60 oa ape a : 32 | Bol pho voi surthay di 62 env gibcac rang Suge Toi da héa tac dong cia du an 64 Ligt ké cde hoat dong | oe ig 2 Danh gia ky nang Phan b nguan luc 28 | Guin ly du dn cia ban 66 Sap xep trinh tu cac hoat dong 32 ‘Théa thugn vé thai gian 34 ‘Thong qua ban ké hoach 36LOT GIOI THIEU fp). thanh céng trong he gici thrameg niet fF day canh traith, ce nha quein ly bude phai manig lai kei quick cong vec dting thei hawt va troug pham vi nedn sdch nbat diith Vide dp dung cae guy trink, cong cut, ve ky thudl neu trong cudn “Quan Up die an” nay se giip ban nang cau tdi dee bien sudt lanr vie va dene bao beet dent lai ccc ket qited (07 arti Cun sdch nay dite thict ke phit hop vai mot cap quar it ved se cing cep cho beni tai co nbttne dieu can diet dé grain ly thank cong hdl ki elu cde nae. det dene bay iho, Moi kbie egnh trong boat dang quid li edie cin chien nabiep — levies kbai dong ee ait suon sé dei vie tao dong tec Hhiic day moi nant curgt que tro ugai— déeu irae gidi tbich can ke. Cuci sich nen se biecnig dan ban beng bitde trong clee bouck dink nvil die dus. cring voi 101 wot Vehite t Rbdic Seu ching, bei tap up dink gic sé piip han cé cdi nbie ro bon vé kha nang quan [yee dn cia mink, ghip han cai thier cele ky nang vat TEN Cory crit bart see weedy.Quan Ly DUAN Tim HIEU NHUNG KHAI NIEM CO BAN Quan ly du an cung cap cho ban cau tric, trong tam, tinh inh hoat va céng cu kiém soat nham dat duoc két qua nhu mong muén. Ban can tim hiéu viéc quan ly mot du an doi héi nhung yéu cau gi, va lam thé nao dé nang cao kha nang thanh cong cua moi du an. KHAI NIEM VE DU AN D: Gin la mot chuci cac howl dong ditoc stip xép nham dat dare mot én nhan mot dy an Ret quad cy thé trong pham vi ngan sach ~~ méi nhu la mat co va thei gian nhat dink. Hay boc cach hoi dé phat trién ky Phan biet dip an coi cong viec bang ngay, mang cua ban. va dp cing rong rai cdc nenyen tac ca quent) due dn dé cai lien hiéu sudt lam viéc. Du AN LA GP? Mot du di co nhong diém khoi dau va ket thuc 16 rang, cé cac muc tieu xac dinh, va mat chudi cac hoat dong noi ep nhau theo trinh ar nhat dinh Cac hoat dong nay khong nhat thiét phai phuc tap: viee quét son oha an cho nhan vién citing 1a mot du an tuong tu mihu viec xay mai mét cay cu vay. Co thé ban tham gia vao mot du an ma khong nhan ra diéu nay, chang han khi ban tham gia trong mot nhom dac biet co ky han ket thuie, 6 the la lam viée ngoai gid. Trai tai, cong viec hang ngay [a nhtmg hoat dong thudng tiep dién, lap di lap lai va thee guy uinh co san. MOL s6 cag viée hang ngay cé the duoc quan ly theo kiéu dur an, va giai quyet cong viec theo cach nay sé lam gia tang dang ké hiéu qua cong viée cia ban. Nén xem xét lai cong viéc hang ngay cla ban dé quyét dinh xem cong viéc nao 6 thé duge xu ly tét hon néu chuyén thanh du an.? Hien tai ban dang tham gla vao nhung du an nao? ) Co phat cong ty ban dang co gang tao ra nhimg thay doi ma kha nang thanh céng sé cao hon néu nhu duge gai quyét cheo kiéu du ant ? Ban cé lam viéc hiéu qua hon khong, néu ban xem nhung cong viée cu thé nhu met phan ciia dr ant ? Nhung ky chuat quan ly dy an co thé glup ban lam vige hieu qua hon khong? Tim HIEU NHUNG KHAL NIEM CO BAN TAL SAO LAL CAN DEN NANG LUC QUAN LY DU AN? Trong moi tniomg thuong mai canb tranh ngay nay, cich dap ung linh dong va kip thoi cho nhung yéu cau (udn Uiay doi cla khach hang 1a rat quan trong. Quan ly dy dn sé giup ban tap tung vao nhimg uu ven, theo doi tién do, vuot qua nhig kho khan va thich nghi vai thay doi No giip ban kiém soat tot hon dong thai cung cap cac ky thuat va cong cu dang tin cay gitip ban lanh dao moi nguéi hung ti myc tien dting théi han vong pham vi ngan sach cho phep. Ban dau, viee t6 chu sap xép cac hoat dong vao mot du an co thé ton nhiéu théi gian, nhumg ve lau dai sé tiét kiém thai gian, cong suc, va lam giam nguy co that bai Dic iim Kudt bu va Ker THe pUOC XAC BING Moi dy an déu cé gial doan khdt dau va kée thuc. Ke noacu co 16 cHuc Cach tiép can co phuong phip, co ké hoach nham dat duge cae muc éu cla dy an, Nouoy ie racn mitt Cac dy an phan bé thot gian, nhan Ive va tai chinh theo muc dich cila tung dy an. ‘TINH THAN DONG DOL ‘Cac dy an chung dot héi phal 6 mot nhom ngudéi dé hoan thanh. Cc mule TEU 9A THIET LAP Dy an mang lal két qua vé mac chat lugng hay higu qua cong vige. NHUNG bIfM CAN LUU ¥ Mot vai dyn duce tal lap chudng xuyén, hung 46 khong phal Id nhang cong vige bot vi ching c6 nhing diém khol déu va két thie FO rang. Ban cé thé phan biée cong viéc hing ngiy vot mot du an, boi vi cong vier: hang ngiy tai didn len tuc va khong ¢6 diém kér thc ré rang. Viec hoach dinh t6¢ dim bao dy an hoan chanh ding én 46, trong gidt han ngan sach va dem lal nhing két qua mong doi. Mot ké hoach higu qua cung cp khuon miu hung din cho du fn, va ligt ke chi tide cic cong vige edn thyc hien, Moe 56 dy an duoc thuc hién ngoai pham vi cong vige hang ingiy, nhug tt ca cic dy dn déu cin nhimg ngudn lye riéng, Hoat dong trong pham vi nhang ngudn luc da théng nhat ‘yu 16 thiét yéu dé thanh céng. ‘Cac nhom thy hien dy an chiu trich nhiem vé cic mye tiéu dy an da dé ra, déng tho dong gop vao thanh cong. chung ¢ia toan cong ty. Cac dy an mang lai sy théa man, thir thach va kinh nghiém cho nhan wien. ‘Mot dy an thudng mang lai cach lam vigc moi hoae tao ra mot diéu gi dé trude day chu t6n tal, Tic ch mot ogudt tham gia dyn phai xtc dinh due cic myc teu,Qua ty pu Aw XEM XET CAC VAI TRO CHU CHOT ming va wink do kbete mot so vi bri then chat, va dice quest trons bidu diese vei ies ine cic nhdn vet chu chet nay néim gitt NHUNG KHAC BIET VE VAN HOA Nhiing du an (i khu vue Bac My can mot nha tat tra cao cap dé khén dau va dé duor gist tiny quan chap thuan, Cae du ano Uc, vii eo cdi quan Ty duge 1 chyc it tang lop hon, cung phu thudc vao sue ang ho cia cap quan ly cao hon. @ Anh, nha tai ingre thé vi tr thap hon, mién Ja dy dn nay dua ra duc mot phuong dn kink doanh hoan hao. M Gt dip du ca don sir tham via cite 1 rat ven nein vi nhimng kr nha. Tuy nhién, trong tal ca cele die ein leu oo det phat 3 Nen lap danh sach nhiing ngudi co thé gip do ban. TIM HIEU CAC VAL TRO TRONG MOT DU AN Trong vai uo giam d6c du ain, ban chiw trach nhiem cho tan bo dyn dé Nhimg chi mat minh ban thi khong the thue hien du an thanh cong ditoc, va vie thiet lap nhung moi quan he tat vei nhimg nhan vat quan trong khac rd nen vo cting thiét véu: Ning nhan vat quan trong cia dy an bao gom nha tai ty, dé cd thé la ep wen cia ban hoa la nguoi ho tre cho ban (ve mat tai chinh hoac tinh than); cae thanh vién quan trong, trong nhém dur an, la nhimg ngudi chiu trach nhiém cho toan bo thanh cong cla du an; nhimg than vier lam vice ban thoi gian hay it quan trong hon, try nhién ho cung la nhung nguedi it nhiéu dong gop cho ké koach dir in; va nhiing, chuyén gia hay ¢6 van dong nhimg vai tr quan tong, Cung se co nhimg nguéi hiu quan, nhur la khach hang, wha cung cap, hay cae nhan vat cap Mot GOL NHUNG NGUUT HUU QUAN THAM GIA Ban hay co ging moi goi nhung nguéi huu quan tham gia ngay ttt giai dean dau ctia dir an. Khong phai tat ca nhimg nguoi hu quan deu c6 vai 1 quan trong nhu nhau, vi thé ban phai adc dinh nhung nguoi co anh hudng dang ke ti duran; va sau do khi ban lén ban ké hoach dur an, hay xem xet vige ban sé turvan, hai y vai ho thudng xuyén nhu the nao. Khi nhung nguoi hi quan hung ting néng nhiét va ung ho manh me cho duran, ban ce the tim kiém sur tro. giup cia ho wong viéc thic day nhdng nguoi Ikhae Hay dam bao rang ban hinh thanh nhting lien minh ving chée voi nhung ngudi hw quan nam ght nguon luc. Sau cing, kidin tra xem moi ngudi co hiéu r6 ly do vi sao ho tham gia va ho sé chiu nhting tac dang nao tir du an cao or cac bo. phan khac nhau trong cong ty ban 4 Hay xay dung mdi quan hé t6ét voi nhung ngudi huu quan chinh. 5 am bao rang nhom thuc hién du an cot loi sé bao gém nhing ngudi ma ban thyc su tin tudng, 8NHUNG NHAN VAT THEN CHOT NMA TAL TRG Khoi xuong duran, giup tang them quyén han cho nhom, va la thanh vien cao cap ahat trong nhém. Giam pOc DY AN Chiu trach nhieém trong viee hoan thanh mye leu chung cia dy an va lanh dao toan bo nhom dy an. NHUNG NGUoI BCU QUAN Bat cu al quan tim, hoac chiu anh huang bai kér qua cua dy an NECONG THANH VIEN CHU CHOD CUA NHOM Dong vai ere hd tro eho giim 6c dy an va cung cip kién thie chuyén mon ean thiét Gém nhiing thanh vien cham. ga thuc hign dy an tron thot gan hay ban thoi glan KHACH HANG Gém nhing ngudt trong nel bo hay tw bén ngoai cong ty, duoc hudng loi tir nhimg chay d6i do dy an mang lai NuA CUNG CAP La na cung cfp cac nguyen vac hieu, san phim hay dich vu can thiét cho dy an pis 8 dn 2 in Tat Hii. NICO ALIMENIE ST COHAN VAI TRO # Dam bao rang du an cé then quan mat chigs val cong ty. # Giup dé thiet lap cac muc tou va rang bude. © Bong val tro cila moe thu linh tinh thin, # Co thé cung cép cae nguén hy. © Lap ban ké hoach hanh dng chi tet. @ Bong vien va phat trién nhorn du an. # Truyén tal thong tn du an cot nhang nguot hau quan va cac ben €6 lién quan khac. 4 Theo di tién do thuc hien dé duy eri dy an theo ké hoach, +» Dang gop vio nhing gai doan khac nhau cua qui tinh hoach dinh bang wee cung cap thong tin phan héi © C6 thé chi thinh thoang mat tham gia, 9 Ca thé khong cham gia vao toan bo dy an néu hy phan dong gop cua ho da hoan tac. 4 Bong gop dang ké cho qua trinh glam sat tinh kha thi va hoach dinh dy an. © Bong gop kha nang chuyen mon ky thuge khi cin thiét. © Chiu trach nhiem trye tlép cho vige hoan thanh dy an thing thél glan va trong pham vi ngan sich hat dinh. © Cé trach nhiem hoan tt cac hoat dng dat ra trong nhung duran cua khach hang, '* Thuc hien vai cré diac biét nao 46, néu tham gia v6l tu cach €6 vin, hoac chi dong gop vao mot prin yan, © Co anh huéng manh meé d€n ning muc teu va cach danh gia muc 46 thanh cong cia dy an. © Quyét dinh thot diém va cach thu tién hanh mor $6 hoat dong © Cung cap phuong huéng cho giam déc dy an. © Co thé tham gia va hé tro nhidu cho du an, © Giao hang diing g1, va cung cip dich vy hay hang hoa vat gia 6 dinh da théa thuan vai glam doe dy an ngay tu dau,QuAN ty DU AN XAC BINH NHUNG YEU TO CAN THIET CHO SU THANH CONG CUA DU AN py. dat duce nhitng két qc mang muon, dic an phai co nhitng muc 6 Dam bao ring moi tiéu xdic dinh va duoc chap thuan, mot ngudi déu hiéu muc déi neu tan to. va mét kOe boach kha tiéu ban can dat duge thi c6 thé diéu chinh duge cho phit hop la gi. voi nbung thay déi. lidy thurc bién theo nhang diéu cot yeu nay dé gitip ban quein Ij die din thanh cong. 7 CO NHUNG MUC TIEU RO RANG Yeu cau déng nghiép 4 thanh cong thi dur an phai co nhimg me tieu doc qua cac muc tiéu duoc xac dinh 16 rang. Nhimg myc teu nay phai clia ban. Néu ho co. duoc su dang thuan cua tat cd nhimg ngudi tham nhimg y kién phan gia, dé hét thay moi ngudi déu lam viec hung, e 46i, ban dén myc tiéu chung, Pham vi cla didn phai luon = Sah duoc duy tri nhat quan nham dat duoc hung gi hay iéu da dé ra, Bat ct ai da dong ¥ viee khéi xuéne, due chinh cacy, thuémg la nha tai tro hay khach hang, khong, f, muc tiéu cn thiét phai tao ra nhiing thay déi dang ké cho do. quy mo hay pham vi aia dy an. Nhing nguéi Bee nam piu nhung vai tra then chét cho thanh cong I cia diy an phai cam két anh théi gian cho du an, ngay Ga khi bo ¢hi Gan viee bin thoi gian SU CONG MIEN HET MINH Poi ngd nhan vien nbiet tinh, co ky nang va tan tuy la chia khoa cho sy thanh cong cia bat ky duran nao. Dé lam dugc vay, nhuing ky ning |? Ban co thé dap ung yeu cau cia quan ly va dang vien nhan vien cua ngudi giam binkch fing bang each bed ‘dong doe-d hia rat l ==; * . mot dis an khong? oc dis an co ¥ nghia rat lon. Giam doc du an ? Ban nen uép can vét al dé trién phai cé trach nhiém phat trién mot doi ngu tot kai dur an? nhat, hugng dan ho theo phuong huéng phu ? Ban co wy tin rang nhumg nguei hyp, dam bao ring moi thanh vien déu CO Ii then chot sé hé tro minh thc hien thanh cong du an khong? 2 Cac myc tieu tong quat cia du an 6 kha thi khong? tir kinh nghiém tich Iny duoc. Hay lua chon cac thanh viea cho duran mot cach can than va dao tao ho néu can thiét. Ngay r dau, ban phai dat duoc sur dng ho khong ngime cia cap trén, nha tai wy va nhung nguoi hia quan khac 10Tim HIEU NUIUING KHALNIFM CO BAN 8 HOACH BINH VA TRUYEN THONG Co thé ban sé phai bo sung, sua déi ké hoach cua ban it bé du an van han troi chay, nhng nguén luc can thiét phai luén san sang bat ct khi nao ban can dén, Viée nay doi boi ky nang hoach dinh bat vai lin. toan dién, khong chi xet dén yéu t6 con ngudi, ma cn phai xét den cac yeu 16 cv 30 vat chat. tang thiét bi, nguyén vat Jigu. Mot ké hoach hoan chinh chi tiét sé wd thanh kim chi nam cho toan bé du an, va la ta) dé inayén tai nhing muc tiéu tong quat, nhung hoat dong, nhung yeu cau ve nguon luc, va lich uinh hoat dong. Ban cdng can phai thong tin day du cho tat ca moi ngudi tham gia vé ban ké heach du an va cap nhat mdi khi ke hoach thay déi 4 HANH DONG SOM Neary tie dit. indy kiém era xem odp trén cts ban dit thong whér divoe nguoxt ngia sich va qui thit gian thee gtup ban tranh bbot nhieng neuy co de doa dén thant cing cvs dye ain bbs thir gin vii ngubn tah chua Piew nay LUON LINH HOAT chink can kiét v2 saw rong moi truéng kinh doanh Juén thay déi mot cach nhanh cheng, kha nang tién dodn va 9 nhin thay trude su viéc c6 thé tao nén su khac Hoc cach chap nhan biét gitta su thanh cong hay that bai cia mot nhing thay déi khong du 4n. Ban phai san sang dé thay doi ké hoach thé tranh kha. mot cach nhanh chéng va linh dong. Viec khong thay doi ké hoach la mat diéu khong tudng, bai vi thong thuong tinh hinh va diéu kien s@ thay déi khi ban truc tiép tién hanh dy 4n. Diéu nay co nghia ring ban sé phai thudng oe xuyén danh gid lai ké hoach va diéuchinh cho «(LQ Ban co the hy vong thich hgp. Neu ban muén dy an ket thtic thanh vao diéu tot nhat, cong, ban phai biét tién doan va nban ca nhu nhung hay ludn len cau phai thay déi, thuc hién nhumg thay doi ké hoach cho diéu do, va danh gia tac dong cua no mét cach hiéu qua tdi te nhat.(QUAN IY BLT AS XAC PINH CAC GIA] DOAN CUA DU AN Ot lig ci gone C6 iam giui oan M chinh: khot dau. bouch dinb, trib kbai. giciar sat va kee thiic. Hay bhert cbeite etic cin thet manih me. ket thric [] Thong tin rong rai vé dur an moi dé cho moi nguoi biet duoc diéu gi sap dién thet boa baw. vé dp ding nbieng ki in nang va ky ihudt can net dé sep . wiai dogn git Wranig kid vat girte. u bey LAP KF HOACH CHO DU AN Cho du ban la nguoi khéi xudng du an, hay «ap tren hoac khach hang dé xuat, thi buGe dau tien © Mor duran mai nén due xem hu la co hoi hap din dé dem lai trong quy trinh hoach dinh la thang nhat ve tam hung tri thue va ky nang mot cho nhin cia duran, nén ra chinh xac mue teu eta cong ty ban du an. He lam due diéu nay ban phai tap hop Khuyén hich mai nguoi trong nhting thanh vién then chét cia nhom va nhung, nhom xay dung mot quan he ban . . bie'va sop:ae nznnaubang ngs hit quan. San khi xac din diwae tim olaing ¥ kein imang-unh aay: dung: nhin, ban co thé nhan di¢n nhing muc teu, ® Nen som thiet lap mot he thong hi nhan nhimg dieu ma nhom da As. | th “Hint hee hee duge. thu wy va len tich Jam vie, sau cing In thong qua | ban ké hoach cang vor su dong long nat ti cua moi nguci thong nhat cac hanh dong va nguén lye, sip xép RIEN KHAl KE. HOACH Thanh cong cua giai doan tien khai uy thuge vao doi nga thue hien dy an, va noi chinh xac la kha nang lanh dao cia ban. Ban sé phai nghi den viec tuyen chon nhom, dim hicu cach thue phat wien nhom khi ma duran dang tien trién, khuyén khich unh than déng doi, théa thuan nhimeg quyet dink trong diém, va ap dung nhimg phong cach lank dao khac nhau dé truyén cam humg va dong vien nhrmg nhan vien co tinh cach khac nhau cing lam viee. De dat diroc stream ket cua nhimg nguai him quan, phai dim bao rang ban co mat su khéi dau duoc chuan bi hoan hao, str dung quyén han cla nha tai tro, cla cap tren. va cua khach hang dé thu hut at ca mor ngudi tham gia vao dir an. Ban phai cha chan ring tat ca moi nguei déu beép can duoc nhimy thong tin qin trong ctla duran va lun git cho theng tin lien lae dug thang sudtDv, giam sat dy an mot cach déu dan wu luc bat dau dén luc két thu — nhung kho khan co thé xay ra tai bat cur giai doan nao cia du an. GIAM SAT HOAT DONG Mot khidudn da duoc trien khai, ban can phai danh gid titn do dy an dun vao cac moe thei gian va muc tigu da de ta, Mot he thong giam sit co hieu qua rat can thiet khi ban muon giat yuyet ning tré ngai va diéu chink uae khi chung lam chéch huong du an cia ban, Trong suot giai doan nay, ban nen yéu cau nhung bin bao ca tien do throng xuyen, 6 chute cdc Cude hop nhom, xc dinh cae moc thoi gian de dah gia lien do thye hien Sau khi da xac dinh duoc nhimng van de kho khan va nguy co tiem an. ban co the dung susuy lan lo-gie ctia minh dé tim cach giai quyet, quan ly thay dai v. a ho sung nhine, o ke hoach eda minh khi can thiét Cudi ching, han se dat duye let ich 161 da cho cong ty han bang viec yhi lai nhting kinh nghiem dé lam tai ligu tham khio sau nay. Gude doe sine dn ang, whet trep dow dink, aehrigps snes Vint bid GO NHI. RetAT SIE ‘Tim HIBU vitC PHAT TRIEN DY AN Nhang nan vat then chét phac thao muc dich va myc teu cua dan Nhing hoat déng va nguén lye cua dyan duoc thong nhat va xac dinh muc uu tién moi nguvi co lién quan Ké hoach duran duge tat ca thong qua J Giam déc dy an trién khai ké hoach, huéng din ca nhom thuc hién myc tiéu Giam sat tién 46 va thay déi ké hoach néu can thiét GAY AN TUONG. May nduinn cing sone canig t5t d hap nbangs thiwh veer tee ai uguard vm idan ant Oi eho ee that shin mia trong ke phat bi Leéie gn ne regpng pie oho hi a nghiins the hier ¢ taee naeg ban rion mies die to hide srang misit woon nda very trang in gap muir dau tien,QUAN LY DU AN KIEM TRA TINH KHA THI T woe khi bet dau due an, ban can biét chde réing du dn dé cé kha nang thanh cong cao. Hay thite bin cde bide thich hop dé kiém tra xem dye an nay co duac phan bé thet gian hop ly, 66 kha thi 13 Bao dam rang ban khong trién khal mot cong viéc khong co tinh kha thi. va xing ddng dé thie hin kbéng. 14 Tim hiéu xem du an nay co nguy co bi that bai 6 ché nao. 15 kim tra xem lich trinh thoi gian dé ra co tinh thuc tién khong. PHAN BO THOL GIAN DUNG LUC Cho dt mét du an co vé hua hen va duoc mong doi nhu thé nao chang nea du ban van nen danh gia mot cach can than xem lieu da dén luc bat dau du an do chia. Xem xét cic dye an khac da duge khoi dong tu tice. MOL so cong ty co qua nhieu diy an dién ra cing mot luc nen céc dur an kh6 co thé thanh cong dong thei duoc. Ban co thé phai tinh dén vic ui hoan du an moi, hoae rut bot nbung dy an khong co kha nang dem lai két qua c6 gid wi. Do tat cd cac du an déu can dén nbung nguén luc han ché va tham chi hiém hoi, nén méi du an can 6 ly do chinh ding dé ton tai, va thoi diém hién tai chinh la luc dé thuc hién du an do XAC DINH CAC “LUC DAY” Moi dy an déu duoe “thuc day" boi nbu cau cia cong ty, Nhung dong luc nay cing manh bao nhieu thi kha nang du an thanh cong cang lon bay nhieu. Vi du néu dy an lién quan dén vige gianh lai nhtmg khach hang da mat, thi dong luc nay sé rat manh, Dé tao ra mot danh sach cac dong luc, nghia la céc ly do phai wién khai du an, hay quyét dinb xem du 4n sé tac dong dén nhig van dé kinh doanh nao, va sau dé so sanh du an cia ban véi nhiing du an khac. Vidu néu dong luc cia hai dur an den la tang doanh so ban hang, thi dir an nao nham dén viéc tang gap doi doanh sé sé 66 kha nding thanh cong hen, 4 oye emu 2 Co duran nae duoc wu tien han du an cua ban dang dién ra va dang su dung nhung nguén luc quan trong? 2 Cac muc teu dy an cua ban co ph hgp vai nhung muc téu ku dal ca cong ty khong? ? Ket qua cua dy an sé anh huong thé nao dén thanh tich chung cua cong y? ? Ligu duran nay co lam phuong ha dén co hai thinh céng cia dy an khac khong!Tis) ICU NIIUNG KHALNIEM CO BAN XAC BINH CAC “LUC CHONG” TIM KIEM SU CO VAN ae) { CUA CHUYEN GIA Laon co ly do giai thich cho Uhat bay etia duran. pais hoz 5 ki cua mnie ahah ven Cae “luc chong” bao gam view khong chu thay juan pine na co ehuyen mie tna doi cua mot s6 ngudi, khoi lugng cong viée whim de giup ban xac dinh whrmg hy hien tai qua tai, su thieu thong tin hay ngudn 2 laf we ddiran via ban ed she luc, hay thiéu nhimg nguci co nhting ky nang — “rs tinh cing, Ho oo the che ra 7 a, wi os whiing sai sat ma treere day ban de can thiét, Hay scm xac dinh cae “Tue chong” dé gine inh den. ban cd thé vugt qua nhtng ud ngai do, hoac . thay d6i khung thoi gian cua du an. Cac “luc chong” manh thucng xuat hien trong cac cong ty thudng xayen co nhiing du an nham thay doi cach lam vite cia moi ngudi, nhung, lai Khong huan tal cic chr an dé Néu moi nguéi quan niem dy an chi don pian la mot phutong thite quan ly khac tht ban can phai co ky nang quan ly tuyét voi dé tao dang luc thie day mai neuai thue hien du an. Dv DOAN THANH CONG Co mot ky thuat hem ich duge goi la phuong phap “phan teh lye” nham giup ban xac dink ¥ SUDUNG PHUONG PAP PHAN {iu eae “luc day” co thang duoc cae “lye TICH LUC chong” hay khong, va nho dé ban cd thé du uw na mit biéw db shim gion nhe oy dy ~~ doain co may thanh cong ctia du an. Bang vigc chet diy so sank: whuong tue diy oa phan tick hu thé, ban sé chi can phin thoang hae chung, Liet ke mhueng due diy erang mbt leet do chibu dc, wat Mide cat bie mat Hay kien enong 12 1 w chong whurag dav qua cting thay duae can can dang nphieng ve phia thanh cong hay that bai. Dé danh gia anh husng tuong doi ctia mat lite, nho la nhumg lye day duge sap hang tu “1” (la luc day yeu) den *5” (la nhu can thiet yeu, 1a luc day manh). "1" ma ui ue chong khong 6 nguy co de doa dén sy thanh cang cia du an, wong khi "-5" cho thay mot jue chong rat manh, va neu ban khong thé gidm thiéu anh huéng cla a6, ban hau nhu khang thé dat duge ket qua dur an nhu y muon. 3 don hung Luc chong Luc day Manh Yeu ManhXAC DINH MUC UU TIEN CHO DU AN K br chine die guctit hy nibiew dir cn ban phat demh gic xem die cai new let quar (roig abt doi ver cng ty erie Pear dé phan bé then pian vér menor lire errr tien. Hay tim kien tet kbwyén tie nbimng va doi chicu von ke bouch téng thé dé sep det in tidn mot neque lene trong. 16 Negay ttr bay gio hay sip x€p du an cua ban theo trinh tu dé tranh nhumg xung doc tai hai vé sau. catch hieu qc. 17 Hay kiém tra xem. nhimg uu tién cua du an cé phu hop yoi uu tien cua cong ty khong. LHIET LAP THUTU UU LEN ¥ ade ad gision de die ari rin giae sha mot Biting cach sap dat tee t2én ch ed an mt eich fret gudy ef ca thé hoan thant moi b shih ving News lat. neu bing vo kbd ming xe din thie te we loan vie t8 ehsee 10 uit g cv dts nt tuto DANH GIA CIA TRI Trude khi bat dau mot duran mai, hay xem xét ban can bao nhiew nguoi va nhimg nguon hye gi dé dat duoc myc titu. Muc dich aia ban la trig khai nhidng nguon lye eta cong ty cha nhime duran c4 thé dem den nhting ket qua co gia ui cao ohat Hay thao luan vai cap tren cia ban va nhime, ngudi Khoi xucng duran vé tani quan cong tuong doi cua dig an, Co thé ban sé cain phai 6 chr cude hop voi khach hang, hoac voi nhimg thank vien khac ca nhom dir dn, Dy an cang phic tap bao nhiéu, thi viée tham khao y kién aia nguai khac cang quan trong bay nhiev trude khi ban xéc dink muc do uu tien cho eae dur an cae Guim die de in xem wet cae die wn nhueng debiinyg thé quyet dines edu ant Nao gitar rongTire HUNG, RHALNIEM COT RAN Lap TIEN DO CHO Bang ting tién 46 CAG DU AN CNS DE giip ban quyet dink wr dau mie | 0 fa] 3) 4d t BE ve cack thuic xu ly tor nha mor Svan! —— va oat cae dut an, ban hay ta0 ra Dan? ts mat biéu mau, yyi la bing tong, Ovan 3 SS tien do. GO giai doan nay, ban khong nhat thiet phai xae dinh NGUON LUC chi tet cae ngudn tue, nhimg Quintydyan | 1 | 2] 2} oy 2t2iy hay ghi vao vai thong 86 u6¢ Ky su - 2{4a{a[s[4]ijo nh. Dieu nay sé gidp ban danh Nhan vien o |: | a [ea fa] apo gid xem Tigu co sy chong cheo 7 nao ve nguon lue gitia cac du an yy tinh a[s[s[7[4[3[2] khong, nham xac dinh hay phi Xe chohangnhe | o | 1 | 212] olf oo ohan inh kha thi cua mot dy an Xe cho hangnang| 0) @ | 1 | 2 | o| o | o mai. Vi du néu ca hai du an yeu cau can cin cling mot luc. wong, khi ban chico mot, vay thi ban phai sap xep tien do lai mot a THIEN LAP BANG TONG wong hai diran dé dim bao rang, TEN DO ca bai duran déu duoc dap ung, Taw vie cat duén the thang Chic twin shvicng cee an phuer tap) trae at ne srai sang phat oss bitte tna, daet ke Graeme die an sat en nbueng dic in bean dang gia sat tham kbraa yk ar on tia eet ke bew elitti che tiét car nguin ive ban nght on hha nang ein dew fin tie trang thee bt fun) 6 mite do Mat (ae aA AN cp ty iat en anit Cini dic de NHUNG VIEC CAN LAM cack think cong \ Glam dic die an khong chen fap én di cac davan de ding bee sap ati thee bi san tien 1. Quyét dinh du an nao sé dem lal gla eri tiém nang lon nhat cho cong ty cua ban. 2. Néu co suv nghi ngo, hay cham vin cap tren hoac nguoi khol xwong du an, 3. Lap ra mot bang téng cién do dé phac thao nhung nguén hue ma méi duran cin den. 4, Néu c6 tranh chip vé cic nguén lye san co, hay xem xét lal cac uu cen cho phu hop.Quan Du AS HOACH DINH DU AN Mot ban ké hoach cé hiéu qua sé phac thao du an cia ban tr dau dén cudi, néu chi tiét cac viéc phai lam, thoi gian thuc hién, rng chi phi. Hay chuan bi ké hoach ctia ban that tot vi day la chia kha dua ban dén thanh céng. XAC DINH TAM NHIN uan tong fa phat co» uamg ra rang ve Rét quid clia elie dit HELE ban muon dam bdo rang die an se dat ducc nhiing ke gid 06 wid Int va dirge thita nha. Cling vai nhing thanh rien quan (rong trong nbom va nbitiy ube tai try, bay svan thao mét ben tong queit dé mo td tam nbn cria dig dir. 18 Hay tham vong tai da, nhung tranh cam két d6i voi nhimg gi khong thé. XAC INH SU THAY DO] MONG MUON 19 Hay hin thanh met Ban hay dam bao la moi ngudi biel chinh xac muc Géu cia du an bang vige wm tat lai cde tam nhin chinh xac sue tie dy. Gang veivihugibanh vien pidsvat dé tranh nhimg két ro then chét va nha tai rg, hay soan thie mot quemé.nhat. ban mo 14 tim nhin cua du an. Dé ban mo ta 6 the gidi thich dé xuat cia ban mat cach dung dan, ban can phai ua léi cau hoi: “Chuing ta sé thay dGi cai gi va bang cach nao?” Hay kiém tra 20 Hay xem nhung ban ma t4 tam nhin ctia du an voi khach hang ngudi khac cé nhat tri vai tam nhin cua ban trong tuong lai cua ban, vi he c6 the gitip hoan chinh ban ma 1a bing viec bay t6 nhung digu ho mang doi th duran dé. Néu du an tao ra mat diéu gi dd co gid uj doi voi khach hang, thi do la mot bigu khong. hién co y nghia dap ung su ky vong aia khach hangHOACH DINE DU AN DANI GIA DIEU LY TUGNG Dé yiup ban phic thao tam nhin, hay c6 gang xac dinh diéu gi la ly tudng. Hay bat dau bing Mot UW giay tang va yeu cau ca nhom ma ta nhung thay doi ma ho tién doan sé xay ra cho du an khi 3 duge nhimg dieu kien ly huang frong hic ban yan phai thye té, thi ban van ca the sang tao trong tu duy cua minh. Ding dé le Idi Lam vige quen thude inh thé hién tai can ud nhung giai phap mai la. Néu ban moi khach hang tham gia vao qua trinh nay, tanh gay an tuong lam ho hiéu rang ban dang thay doi, ma hay cho ho biét day chi la cach ma ban mong muon thue hién diéu ly tudng. Hay kiém tra tinh kha thi cua diéu ly tuong nay co thé dap ung tam nhin cia ban khong. W7 Thos hiép voi diéu ly tuong. néu do la diéu cin thiét dé ban dar disgc dm nin. fir Ban mo ta tim nhin phat gial chich duoc ly do wi sao cn phai thye hién duan nay Khong nén bo qua nhung tro ngai trong giai doan nay ~ chung 6 thé la nhimg tro ngal lon din én sy char bal i Khong nén dua qua nhiéu nguétl tham gia s6m ao glal doan nay, THONG NHAT TAM NHIN Kosuyén khich tha dat cats hor ve mel Rhia canh ete sim nd bee trie tin kha the ena ne. Daim bao rang mot nguiti dé what ert vai con dviing pina rudc, dé ho cam két a Kiém tra trong gial doan nay xem tam nhin co dang dé thyc hien khong. nhom én trong é dat dare tim nban. Gap gé nhimg thanh vien quan trong cla nhom va nihémg nha tai try | Xae dinh dy an sé thay d6i diéu gi moe cach ly tuéng anh gia kha nang dat duge tam nhin ly tuéng 19QUAN IS DU AN THIET LAP MUC TIEU K ba ban da itbétt rf wi tein rbin crie dir cin, ban phai dat rea mite ter ro rani dé 06 thé danh gia én dé va thank cong see Cling cle cle dit. Hay mic rong tian nbine de lam ro mute teu clict ate cit, Het ké cu thé cate er cht vet sen do xde eink thie ae ini tien va cae mute tier tring. 22 Cae muc tiéu can dat duoc su nhat tri wy cat ca moi ngudi tham gia der an. gin 23 Dim bio la cae mye tiéu phai co tinh dinh luong. 240 Hay nghi xem muc tieu dat duoc co y nghia thich hop khong. XAC DINH MUC DICH Mo rong ban mo 1d tam mbin dé giai uhich ban sé lam gi, avat bao lau va chi phi het bao nhiew. Ban tuyen bo mue dich eda ban phai the hign duoc tam quan tong tong doi chi phi va hieu qui ua thei gian, Vi du, muc lieu cua ban IA tao ta MOt san pham co the canh tanh vei ca gidi phap indi nhat hign co, vay muc dich chinh G day la hieu qua. Khung thai gian sé dong vai (rd quan trong neu myc tiéu cua ban 1a phai lap dat mot he thong mei true khi bat dau hoat dong quoc té. Chi phi sé Ja muc dich chinh néu ban khong the chi tieu nhieu hon ngan sich ac nam ngoai cho du bat ky truéng hop naa XAC PINE CAC MUC TIFU VA CHI SO Hay liet ke nhumg mue tieu cy thé ma ban muon dat duge, bao gam cd nhiing thay déi co lién quan dén du an. Tranh liét ké mot hoat dong, nhu “hoan tat chuong trinh thurnghiem’. thay cho mat muc Géu, nhu “cheng minh rang duran sé dat duce nhting ket qua da durac hoach dinh". Nhe rang tién trinh dé dat mye neu phai 6 the dinh luong ducac bang cach thiét lip cac chi sé cho mi muc tid. Vi du nhur én muc tiu clia ban 18 ting doanh s6 cia mot loai thie udng moi, hay dung chi sé ctia doanh so dé danh gia thanh cong. Néu ban gap khé khan trong viee thiét lip chi s6, hay dat cau hoi: “lam sao ching ta biet duge 1a minh da dat duge muc tigu nay hay chua?” FP NGITEN COT CA Hay eid mie tye het uduag sien chu STHEL CHUAN ny caus wien dae rong agar, San nud ray de se wa thet data sug ean tran di bay dung nbscag si suanh vain atneng chi igon cra kbs gap Thanh view euuet bain bien ewtt tai dy dei thin cants we 20Tiare DevH Du ans THIET LAP CAC THU TU CUT Va CHI TIEU Muc dé quan treng cua ede muc tiéu thudng khong giong nhau. Do do. hay xac dinh va sip xep the uu tien cho moi muc ticu, theo tam quan trong giam dan. Nhiing mur tien quan trong nhat va nhring muc ti¢u ker quan trong, UhuGng de xae dinh, nhung the wy uu tien ctia cae mue ticu d gitra sé khang that ré tang, Hay thao luan va cung thong nhat ye nhung muc lieu nay voi cA nhom Sau de nen dat ra ede chi tieu Nhiing chi tiéu nay 6 the don gian, nbu la tang 50% duanh sé ban hang, hoac 6 thé phue tap hon Vidu, neu muc teu cua han cai thién mic do hai Jong cia khich hang va chi so danh gia duge xae dinh dua wen s6 lugng nhimg tei than phién, ban phar hier ditoc con s6 nheing Joi than phien bien nay, vi dat chi tieu de idm nhong loi phan nan do. ¥ QUYET BINH VE'TRONG TAM CUA DL AN, Mey viet va gudy wbveng mue tet. ub w gua Trout dene bi cue the tre iene t udu. Di tic cacao cla chin tie cing she vat se tty ging Cae mine sai chands quyée ctinds thant cane etd de an @ Mue tieu phat luon Juon phi hop cho c@ cOng ty. chur khong cht la khu wuc hay b6 phan cus ban Se dé dang xac dinh chi weu hon éu ban thao lugn chung vol nhung nguoi khac. ké ca khach hhang cua ban Cac chi eu duge xac dinh ro rang vi phu hop s€ khich ié long nhiet cinh, déng vien ca nhom, va thuc day tinh thin lam vie cua mmol ngudi | 6 Hay san sang loai bo | bat cu muc tieu nao | co muc uu tién thap. Meee se tien cata cide tbat tte J Zz / Muc tiéu Chisédanh gia | P Hign tai Chi cigu Tang doanh 36 cia ‘ang s6 luong don eax | 10] 5 erigu 75 wieu hong san phim khong | hang tiew chun Rit ngén thét gian ra | Rut ngan thé gian cung quyét dinh cap bang bao gla khi 8 | Btuin 4 tuan khach hang yeu ciu (a) Riit ngin thoi gian ; a ‘een toe ae (a) 4 ngiy J 1 thang | (a) 2 ngay / 1 thang Nang cao higu qua cua | gia 6 viee soan tho Bing b8C | (4) Glam so luong ngty (b) Sngay (1 nam | (b) O ngay / 1 nam es dao tao vé sin phim Cir thign eich nhiem | gn mee Khong thuc hign | Dua vio thyc hign quan ly doi vél ce | thio ting bin dé xuae | 6 nude, cho khach hang | a ! Cin gi deinh gud hin 7 Higu qué bose # Hifu quis Boge ting cit sec ties dong hiéw nay ding mong munis 2]QUAN LY OU AN DANH GIA CAC RANG BUOC M3: dip em den pheti doi meat on nbitag rany bude ub gidi han vé 26 Ban co thé wuot qua thik gian bode tien bac. Doi kbi nbing hau hét nhung rang rang hide nay co thé vay cent io den kha bude bang cach len nang thuc bien ce an. Hay dm bev rang ké hoach déi pho ibanh vien ctia nbon hiew lriese dio voi chung. nhimye rang bude, vet rang ho c6 thé hot dong trong pham ei nhime rang bude do. HAN CHE SU THAY DOW we . Fas nea cele GIU LAL NHUNG DIEU KHONG Lay mir haven cat ror hi edp tren etut ma mun, THAY DOL nhung win sang chip niutn vitng mot so ok t é z s ng sin sangvhdpn 26 thé khong, can phai thay eu abi ep eee we meets) Co thé ban se khong can phai thay doi, néu nh ng ly do chunh dang dé gin — SAC Lang budge hien dang 16n tai khong gay nhieu ngneyin mot sé guy trim: va cach lam — kh khan cho ban. ‘Tham chi néu ban xac dinh nige nbs dish, duoc link vue can cai thin, thi van cn thé tt hon neéu ban dua su thay déi do vao dit an sau, chi khong phai giai quyét ngay Lap tue. Do la vi qua nhiéu thay dai cé thé khién cho dir an gap rai 1, vi moi ngudi phai cd gang doi mat voi moi trucng thay dor qua nhiéu. Hon nia, qua nhieu thay d6i sé lam cho ban khong the xc dinh duoc thay déi nao da dan dén thanh cong, hoac 1a nguyén nhan gay ra that bai DANI GIA NHUNG RANG BUOC alia duran VE THOI GIAN Mot moi truéng kinh doanh bien déi hank 17 Hay dai phowvel thuong dem dén cho dy an nhung co bdi cu : the. Neu ban dang phai déi mat vai mot déi tha nhang rang bude canh tranh sap tung ra san pham thoi tang mia mat cach hop ly. thu moi, dieu do cé nghia la ban phai hoat dong trong khung thoi gian han ché do, Se chang Tos lor gi khi ban lam vige nay dém dé gg tung ra san pham canh tranh ma lai khong dip Co gang tim ra con ting kip thai nhu cau cia khach hang DU muén duréng ngin nhat di hay khong, suc ép vé thé gian da duoc thiét lap, dén thanh cong. va ban bude phai hoat dong trong gidi han da AN ban vé ning thay dé ma b. en wthHOAcCH BINH DLT AN. XEM XET NHUNG HAN CHE VE NGUON LUC: SSS Hau het cae t6 ehtic phat hoat dong vei nguan | luc yi ngan sich han che, va Gie du dn cing phai chiu nhumy rang bude tong tu. Mot du an mdi | Banh gla xem thot gian ¢4_ phat 5 thé doi hoi phai st dung rat nhiéu nguon luc Babies war.wene more Seen phal suf dung ear nbiew nguon lc, |) > pan tieh-xan ban #8 ein | boi vay ban can phai dam bao rang nhimg. nhimg nguén lyc gi. va nhung nguon Lue nay thye su san sang khi ban ean dén gud Iye do co du va sin sang Nhung neu thanh cong ctia duran phu thuac vao khdng : - 3. Hay xem xer vige sir dung nhung ngudn lue khong ving ben, thi hay suy ae pene ae nhimg nguén luc hien nay, nghi lai. va thay déi nhting mue tiéu cua dig an 4. Xée dinh mel eang bude khich NHUNG VIRC CAN LAM i du néu ban c6 thé dua ra mot duran doi hort | quan nhu nhung quy dinh vé nguon luc hon, thi han nén theo ké hoach do. | phap fy hoge mai trucng. Hoae la, néu ban dtrong vi thé ed thé chi dong 5. Quyét dinh xem lieu co nen trién khai dy an khong néu xet yen cau thém nguon thot gian va tai chinh dé dén nhumg rang buoc hien tal thiic day du in, thi ban hay tien hanh tien khai duran SU DUNG CAC QUY TRINH HIEN HUU DE gidm thoi gian thuc hién eva du an. hay quan sat nhiing cong vier dang dign ra xung quanh ban. Vi du, cdc phong ban khie co the tham gia vao du an. 66 ké hoach thay déi 6 mot link vue cé lien quan nao dé ma ban co the tan dung nhtng, phu ting san phim co san dé nit ngan khau dhiet ke, hoac ban co thé sé dung nhting cong nghe hien co dé khdi phai phat minh ra nhting ai aida oe tht mai khang can thiét, Ban can xem xet lai He tate Fae. nhting van dé nay va cd gang pitt lai str dung er: cang nhieu cang tt. Rat aetig Arnett in dau moi viec tur con sé Co a bus aA ee khong hiém khi la mot y tudng hay. Flay tan dung va sit dung Lai nhuing wu thé hign co dé giuip ban nit ngin thoi gian thye bien duran, tiét kigm duge cong suc va chi phi cho cng ty 29 Hay giai thich nhimg rang budc cho tat ca nhung ngudi déng y ¥ TAN DUNG NGUON DAU TU Hang vich ngheén cin nbeng be shang wr eite ba phar kine trong cong ty. batn ca thé tan dung pe cht Aish sigbibin v0 b's tién ch cong tp cths ban, ae bret teQuAN Fy RETA LIET KE CAC HOAT DONG Sm kbi clét xac dink chee nbime mic Quien va rainy bude, bau 66 me bett detir houch dink chi él bom Lict RE telt cei cc bot done car dict dé lat muc Heit, sau do hav phan ithom déi vei ebitng bout déng cO tie chat teemg lr bar, gitp ban de déimg phan dinh nbime viée phei fain. then gian thyec bien. ret ngteci chit trach nbiene thire hig ‘TAO SAO PHAL LIE KE CAC HOAT DONG? Chia duran thanh nhung don vj hoat dong nho hon dé dé dang danh gia xem cong viee chong chéo ra sav, va cac hoat dong co the anh hudng dén thor gian va két qua ¢ a cac hoat dong khac nhu thé nao. Do danh sach cac hoat dong, co the dai, nén rat huu ich khi phan nhom hogt dong, gitip ban quan ly va thee di dé dang hiéu qua tien da thuc hien dir an. Ben canh do, vier phan nham con gitip han xac dinh xem trinh ur cic hoat dang co duoc sap x¢p hop ly hay khong dé han bo withoi 4s gian va nhain luc hap Ly cho tung giai / doan etia duran, Cach nay cing gidm nguy co xay ra biéu Lim, bai vi moi npudi déu biet cong vise cua minh Thunb erén da vo ken segiapin trong meat Ate dn ip i ricing 31 co ging mieu ta méi hoat dong trong mot hoac hai cau ngan. 30 Bam bao rang ban da tham khao y kién cua nhiéu ngudi khi lap danh sach cac hoat dong. Vhhanedy vren trong iobaion ghia wage ting frags ding pen bingHINH PHANH DANH SACH CAC HOAT DONG Ban co thé bat dau qua tink nay bang cach dong nao dé hinh thanh moi ¥ tudng, phu hep: Ban co thé mai nhiéu ngudi tham gia vae budi hop nay. Sé rat hou ich néu ban tham khide ¥ kien ctia nhime nguoi hu quan ve nhung dieu can thier dé hoan thanh dur an, dac bigt trong truong hop mot du an phue tap, Ban cting co the tham khao them tte nhiing nguai co kha nang tham gia nhom du an, dé tan dung hgp ly nguon kinh nghieém va kién thie cilia nguo khée. Tiong uuong hop ly tudng, néu cé nguai trong cong ly ban da tung hean thanh mot dur dn tuong ty, hay tham khao y kién cia nguot pidm doc du an do. va str dung ban ké hoach truce day lam danh sach doi chiéu. ‘Trong giai doan nay, ban khong can phai quan tam dén uinh uy cua cde hoat dong, vide dé sé dturoe xem x66 giai doan sau Pring uglier nbn Cae thar: vie ~ = cit rw ade dong gop hiss cling tin hing eens bones pha diemhs yd vebneny at bonaeatoite fica ra nbionny doug gop cua ha Hoach BINH Dus 32. Khong ngung kiém tra Iai danh sach cua ban xem cén thiéu gi khong Lav KE HOACH CHO CAC HOAT DONG ca py AN Bong nao dé hinh thanh mét danh sach toan dién Phan nhom cac hoat dong theo mét trac tu hop ly Bao dam rang khéng bo sot bat cu diéu gi Dat cho méi nhom va méi hoat dong mot ma sé duy nhat Lap hé so danh sich cac hoat dong 4 PONG NAO TIM Y TUONG VE CAC HOAT DONG Divig cac huni hop ding nio dé thao én-ed cae howe ding vin thie dé brvan thar ch ng can bi din srink tar cae boat dong chink tic miin vy due mot dy dit cite hy bilsig ds trang gins down sateQUAN EY Duy AN PHAN NHOM CAC HOAT DONG Nen phan chia cic hoat dong thanh nhiing nhom nhé dé quan ly hen bing ¢ cac hoat dong co Tien quan theo 1 hop ly nao do. La mot gidm doc d the d talam Han hét cac nham deu co tinh chat rat 1G rang. Mot so cac hoat dong co Len quan den mot sir kién nao dé se dién ra trong du an, hode co lien quan dén mat phong ban hode nhting nguai 6 cung ky nang chuyen mon. Néu cé mot hoat dong khong lien quan gi dén nhom, nén tu hoi xem hoat dong nay co thie sucan thiet khong, hay phai tich ra thanh mot dai tuong riéng biét PHAN NITOM CAC HOAT DONG & Dé phan nam heer qua, hay nghten cron init 1 hinge cua cae hou dang. Ve elu. nfm may hong the tren Rhat eruece bhi wh it haan tat. Ban srich fc hima haat ding ci Alsi dita sazn phat mis vido quatt dan sins Xue 34 Tham khao y kién cua cac chuyén gia khi chia nhom cac hoat dong. 35 Hay dep bo danh sach sang mot ben va xem lai sau mot tuan dé co cai nhin mai me hon. 33> Trinh bay vé danh sach cac hoat dong dé bao dam su ro rang va dé hiéu. ach tap hop dt quan hé ju an, ban co nghi ca nhom giup de, hoac ban c6 thé CAC HOAT BONG VA CAC NHOM |. Tién hanh phan tich I. Phong van cac khach hang dai dign 1.2. Tap hop cac kham pha vao moc bao cao 13. Trinh bay bao cao cho Ban giam déc 2. Théng nhat voi ban phac thao san pham 2.1 Té chuc thao juan voi ac bo phan 2.2 Buge duyec ngan sach 3. Hoan thanh mau thiée ké 31 Bua cho khach hang dai dien xem ban phac thio du tien 3.2 Su 46i dya tren y kién cua khach hang 3.3 Dat duoc sy nhac wi cuz ban giam doc ve ban chiet ke 4. Sap xép hau can 4.1 Dac mua nguyen vg lieu 4.2 Dao tao nhan su 43. Ky kéc hop déng phu XAC PINH NHOM DIEN HINH Mi du an déu cé mot giai doan khoi dau, hoac m@t nhom cac hoat dong bao higu dy an da duoe khdi dong, gici thieu thanh vién va ghi lai nhting diéu ma moi ngudi da cam két thuc hién, Tuong tu, nén co mét nhom cac haat dong danh dau sy hoan tat cua dy an, bao gom viéc kiém tra cudi cling doi vai nhtig chi so higu qua va hoan tat cic hé so ctia du an dé lam tai ligu tham khdo cho cac du an sau nay. Cudi ebng, hau hét cdc du an déu can mot nhom thue hién cac hoat dong truyén thang, vi du dua 1a bao cao tién do thuc hign hang wan, hoac t6 che budi thuyét trinh trude khi giai doan thuc hién thi diém bat dau 26KIEM TRA NHUNG LO HONG Nen xem lai danh sach cae nhom va cac hoat dong dé dam bao la ban 6 mot danh sach hoan chink. Néu ban bd qua bude kiém tra nay, va sau nay mdi mhan ra 1a ban bo sot mot van dé gi do, thi co thé sé gay anh hudng nghiém trong den ngan sich, ke hoach hoac nguon luc khae cua dy an. Ban da xac dinh moi hoat dong can thiet trong mdi nhém chua? Hay wimg bude kiém va moi hoat dong da duve dé ra trong ké hoach: kiém tra xem con thieu gi khong? ban co cém thay rang co mot hoat dong nao da ma ban chua let ké ra khong? Mot khi ban ty tin ring timg nhom da hoan chinh, hay gan cho mdi nhém va méi hoat dang trong nhom mot 4 s0 xac dinh. Hoare aise bu AN ? Neu chung ta foan tat moi hoat dong duoc het ke, thi au ching ta da lam moi wee can thist de dat muc tieu cua dy an chu? ? Lieu nhung hoat dong nay co dam bao chung ta dat duoc cac ch tieu! ? Liu danh sach cac hoat dong co phan anh nhumg th tw wu ten ma chung ta da dat ra tu ban dau cho méi muc teu khong? ? Moi hoar dong da duoc me ta day du chi tiét chia? ? Lieu tat ca nhung hoac dong duoc het ke co thuc su cin thiét lchong? LEN KE HOACH THI DIEM Thuong trong rit nhieu du an, dac biét la cac du an lign quan dén vige tao ra mot sin pham hoan toan mai, co mot nhom cae hoat dong got la trién khai th diém Nbeng, hoat dong dién hinh bao gdm vier Iya chon sO nguai vao nhom thr diém, thie hien toan bo dy an trong moe git ham nhat dinh, va ghi lai uhiag konb nghien. Khi ctu giai dogn thi diem yao ke hogch, ban se it 8p cing thing va sai lam hon khi dur an chinh thie duoc thue hign. Hay lua chon CHAY THU ® The nghiém y tueng mits, ngety Gi midt yi riamig phe tap mie mor ddty chuyen san sini 0 ding, giuip dé a the plnét sinh ertcne Bhi 1g ring rti rait be thie muri, thanh vien cho ke hoach thi diém mot cach Gin than va lam cho hg nan thie duoe rang trong durin dae biet nay ho 1a nheing nguiéi lam thi diem, Nhé cim on he sau khi du an ket thue bei vi sy tham gia cua ho ngay tir giai doan dau ctia du an eo thé gay ca nhieu van dé cho ho.QUAN Dy DUAN PHAN BO NGUON LUC Te khi bet déve trien kheai dig a, ben phat ngbien cite abinig you cau ve mudi hire va ingan seich Jinh kha thi cia die din phit thuoe vao bha nag chi phi ciie ban va ce nbam bang eich so saith chi phi dé vei loi ch ky rang. 36 uc tinh chi phi mi cach can than vi khi da duge thong qua, ban se — phai lam viée trong pham vi nguén chi phi da duoc duyet do. XEM XET CAC NGUON LUC QUAN TRONG Uoc TINH NGUON NHAN LUC Ai sé phai tham gia vao méi hoat dang, va s6 gia lam vige thue cé cua ho. Mot thanh wien nao do co thé tham gia du an trong su6t 10 ngay. nhimg mdi ngay chi lam viée cho dir an 30 phut, vay tong so then gian ma ho danh cho du an la 5 gio Néu thanh vien nay cing co tham gia vio cic dy in khac vao phan thoi gian con lai, chi phi cda du an se duge cong them mot phan cua tién cong hay thu nhap uong 10 ngay cua nguéi dé. Nhung neu thanh vién nay khong tham E| gia vao mét cong viec nao khac ngoai dy an cia ban, ban sé phai ganh toan bé chi phi Chi phi cho coan bo dy an la bao nhieu Trang bi cac tién nghi, | phuong tién lam viéc tét nhat co thé. Ho can co ning ky nang nao? Ligu cac trang thiét bi, phuong tién lam viée co cn thiét khong? Co nhu cau suv dung cong nghé thong tin? Nuas ive Booh gio xem nin> oy se chi trach cohiém dev var tung oar ding MNIIUNG NGLON LUC KHAC n> Hoy xern mdi haat dong edn ae trang thiét bi phuong ten gi? Xeon wet vige Hi su dung cae he thong fen 6 TALcuinny Xem xet chi phi cua moi nguon luc ee Kiem tra pgudn ngan sach 48 duoc duyét HEz>XAC DINE NHUNG NGUON LUC KHACG Tiong khi cli phi chinh néi chung ctia dy an la con npudi, thi van co nhting nguon luc khac anh hudng den ngan sich cia dipan. Vidu. chi phi nghién cuu thi truGny, tién mua sam cic trang thiet bi, phuong tien lam viec, vat tu, Vier khong danh gid dung va du tat ¢4 moi chi phi sé lam ban mat tin nhiéim khi nguoi khac nhin vao bang can doi loi nhuan va chi phi cia dy tinh wan dung chi phi tai thoi diém an. VOsCH IH DU AN — a Ae ? Lieu ban co thé danh gia duoc chi phi hay nguon lye mot cach chinh xac hon bing cach tham khao kien cla mat nguoi co chuyen mon thich hop? ? Lieu co cach nao khac dé dat duoc muc eu ma khong can chi phi cha met nguédn iye cu thé nao do? ? Ban du toan chi phi ban dé ra co thuc te va lac quan khong? nay sé gitip ban khong phai yeu cau them ngan sach khi ma duran da khéi dong. XEM XET CAC CHI TIET Ban khong nhung phai biet 14 nhom sé can co mot phong dinh cho viee huan Iuyén trong vong mgt thang trong qua tinh thie hién du an, ma ban con phai biet la cai phong de lon bao nhiéu, can nung trang thiét bi gi. CF giar doan nay, cang chi tiet bao nhigu ban cang tranh duoc nhung nui 1 bay nhieu trong qua tinh thuc hien sau nay. Vito hoach dinh nhuing chi tiét nhé nhat sé giip nhom die an tap tung vao viée dat muc tiéu, hon Ja phai di gial quyét nhung van de phat sinh du viec hoach dinh kém 38 am bao rang ngan sach du dé ban hoan thanh moi hoat dong. LUA CHON PHUONG PHAP TINH CHI PHI Khi ban xem set den bat ky nguén Lue nao di nua, ban cung ¢1 thé inh toan diroe chi phi chi c6 thé phan ba chi phi cho dy an, neu dae an khong dién ra thi cung khong co chi phi theo hai cach. chi phi tuyét doi va chi phi bien, Chi phi tuyet doi la chi phi chinh xae ban cin mot may cla mot nguon lye. Vi d: tinh moi cho dig an, so tien ba may tink do duge tinh vao chi phi ais cl an Neu ban cé thé su: dung mot may tint eo san, hay phan bo mot phan gia ella may tinh do, vao chi phi duran. Chi phi bien nghia la ba dang mua dé. Vi du néu ban can ding den met miy tinh ¢o sin nhung hien nay khong due ding tm, thi chi phi bién hay chi phy phy cuia may tinh sé bang ©. Chi phi cho may dn, khong duoc tinh vao ngan sich cla dy an, Trong thuc té, chi phi bien dé tinh toan durge, va nhin chung la mot cach tinh chink xac hum vé chi phi cia du an déi voi Mot cong ty. 29Q SLY DUA LUA CHON CAC THOA HIEP Trong tinh huong ly tudng, ban sé duge duyet moi nguén luc, ngan sdch ma ban de xuat Nhung tong thue té, co le ban phai Lam viec vei nguon luc it hun. Co the ban khong co duge nguoi ban can nhat cho dy an, hoae khong tim duoc van phong by ting nhat cho du an, va ban sé phai thue hign mat so théa hiep. Hay tim kiem nhing théa hiép khong, Jam anh huong den mue tiéu chung cua du an. Vi du, ban co thé tayen mot nguoi co kv nang, gidi lam vie ban thai gian, va danh phan cang viée con lai cho nhiing nguen it kink nghiém hon nhung van co kha nang dim nhan cong vig Tranh cat giam nhimg cong cu ma nhom thu sy can. Néu cac nguén luc khan hiém, hay xet dén nhimg giai phap thay thé. Trau chuét ban ké GHI NHAN CAC NGUON LUC hoach nguén lye dén || Chia khéia dé dim bie nud lie luor sin sang khi ban can den la soan thio mot van ban va yeu ci nhuing nguoi hin quan xic han dng ¥. Van ban nay duoc goi la “ma wan cant ket”, boi né se nhac nho moi neudi nhs den khi moi ngudi co the lam viée duge voi nd. HINH THANH MA TRAN Obtng cam ket cua hg. Dam bau cing bang CAM KET ¥ cam ket nay la hoan chinh, va moi nhom cac hoat dong cung da duge tinh dén edn than dé dam bao la ban da xc dinh due moi nguén luc can thiét Kini han ela sav di ngudn tie wa vide tin sep cteung tina moe “ruit trise eu eaive uharig ugueas hare quai pe deve Hout elon dione ane Thivah vréne abvine ‘ Fring st nv thee mit sa trong hare phar cong shes thiet dé tien che pe wach cic boas ding bien nae ding hanh boat ding i o. / \ Hoat déng | Nhan yc Nguén luc [chi phi Neguéi chiu | Nguéi | Nhu céu | Trang thiét bi| Thiét bi | Vat lieu trach nhigm | cham gia | hudn luyen 21 AyB RHC Ky thuat | Phonghop |OHP(I) |Baocto | $23.500 (Qngay) | (Singay) | Phong van | Phong lam | Bidu dé (1) | Nghien chu (ingay) | viee @)—— | May cin | HI ArHONE (1 ngay) wwHOACH DINIEDU AN. SU DUNG NHUNG NGUON LUC BEN NGOAL Rat nigu nguon lye se duge bly nr ndn ba nhém hoac cong ty, nhung ban s¢ can phir tim them nhung nguon lye khac ue ben ngoai, ‘Tim kiém cac nha cung cap tiem hang, va yeu cau ho cung cap bang gui can tranh, sti dung &y nang dam phan higu qua thio dé dar duge mu gia hop |y va « tranh nat Khang can thier phai di sau vao chi tiét ngay Ur hie dau, wy nbien sy chuan hi chat ché moi thda thujn ban dau se gnip han tranh duce nhimg xung dot khong can thieét san nay Gin ban trong, qua tinh thuong LIEN HE VOICAC NA CUNG CaP & Bam bao rang base s¢ gap init xi wha cung edp tem nang va bow at buinig thing tin oh siée ve h gay cad bhi han Rbvi.ng sab edu dich v1 cue bo vo die an din nay, nbeg mage mang leis teen bac rong toni nhung nhit cung cap dich 038 Inte rch cho nbn de din vita bain ie eh. DAT DUOC SU PHE CHUAN Trude khi dugc bat dun xanh cho mét du an moi, ban phdai chung minh duoc ring dur an cua ban la mot uu tien cua cng ty, va loi nhuan cua no déi vei cong ty sé lon hon nhiéu so vai chi phi bé ra. Dieu nay goi la tham dinh dau tu hay phan tich loi nhudn - chi phi, va do. Ta quy dinh duce str dung eng rai ong rat nhieu cong ty cé nhimg he thong danh pia chinh thie cho qua trinh nay, Néu chi phi bang hoae cao hon loi nhuan, nhung nha wai tro thuong ¢6 ba cach lua chon: van tiep tuc dy an (mac du day la dieu hiém khi xay ra, tro truong hop gid tri chién luge cia dy an co tam quan tung 14t dn déi vai muc tiéu Iau dai cia cong ty); hoae ca thé diéu chinh muc tigu va cac hoat dong nham cat giam chi phi; hoac cé the huy bé du an boi vi du an dé dugc xem la khong co tinh kha thi © Neu cong fy clia ban co he thang chinh thuc cho vige phe chudin dy an, thi ban hay lam theo he thong do. Bo phan tai chinh co thé cung cap cho ban nhung thong in phan hol huu ich vé du roan chi phi cua bban bang viée so sanh cl phi cua ban voi chi phi cua nhung du an khac. # Dime choi phng cac lol ich cua dy an vi moi tei hua cin phai duoc thuc hien 42. san sang ty giai cho sy lua chon, ngay thang va ngan sach cua ban. ulQUIN Dnt aN SAP XEP TRINH TU CAC HOAT DONG B” khong the, vet charg kboaig cea thivt, bei Hei héurk fbr loch cote beet doug dé cho Rip thet beat da ih, Sip wep 43 Cac hoat dong co the duoc tién hanh : song song. cele boat ding thee drives tre beg If cae tints 1B SONE: bhoenig thea vient can thick cho mot beat dong. reat phan chic tick binds cho dir an. XEM XET THU TU Sau khi lam xong ban danh sach cac hoat dong 44 Vac ngudi chiu can thiét dé hoan thank duran, hay xem xét m6 cesehnnfirers enue: hén quan gitta cac hoat dong Quyét dinh ating . hoat ding nao can phai thuc hien ngay, host hién hoat dong cung ignie - tone ' a . 7 dang nao tude, hoat dong nao sau, haat dong cap ngay bat dau va nan can phai hoan tat wuoe khi thue hien hoat két thuc du dong ké tiép, trong tu nhir vay dén hoat dong kién. cndi cung ctia din. Mot s6 hoat dang sé la dinh diém cia m6t so hoat dong khac. Vidu nhom eo thé Gan hoan tat mat so nhitng hoat dang inuoc Abi tinh bay che nhung nguoi tham gia ke \ hoach thi diem. Nhump buoi hop danh gis tien do cang la nhung hoat dong quan tong. UGC TINH THOL GIAN HOAT DONG BE lap tién dé higu qua, ban can phai biet thoi gian tien tén cho mai hoat dong. Dieu quan trong la ban phai wee tinh chinh xc, boi ? Lieu ban co thu nghiem mot hoat dong de xem hoat dong do can nhung dur doan sai léch sé [Am héng ca du an. | bac nhieu thet gian de hoan eae Cac thanh vién cting nén dong gap y kién dé khong? dam hao rang ho nhat ci vai khung thai gian |? bes ban 66 thé dan gia duce thor = f | glan cua haar dong mot cach da uoe tinh, vi ho la nhimg ngudi true tiép thue | T-cay han cava haey hien cac hoat dong voi thoi gian ban dé ra. New kuén cua mot chuyer ga! ban khong nam chae duoc khoang thei gian |? Ban da xem xer hung ke hoach can thiet cho mat hoat dang nao ds, hay dir are day cla dy an 6. danh gle * wong xem nhimg hoat dong tuong tu se dodn khoang thoi gian toi da va toi thiéu can ay ra trong tha gan bac lau chin? thiet, roi chon ra mot so trang gian thich hop. ? Leu ban co thé tham khao y kién Neu mot dy ain dang gap ste tp vé théi gian, cua rg gm 6. da Kae ban co thé xac¢ dinh se cit gidm thoi gian 6 ene! Sook, ca aft see < ? Ban co tu tin rang nhimg dy doan cong doan nao dé nit ngan Udi gian cho toan car neal co ealedoye vd ulna? bo du dn. 32Henoraree be LAM VIFC VOI BIEU DO MaNG LUO Nho chuyén gia gitip phac thao biéu Rigu do mang how inn bay moi quan he va sir pho thuee cua cae haar dong. Biew de nay co 46 mang ludi. Hhe rat dun gid hoae rat phee tap tay then shut id cov bac nite hoat dong va cach ching lien he vei nhau ubirtie nae Nhting dig eu nhiew 1 cue rast u ‘e ‘ Innh di qua bid dé thi se e6 Ge hoi hean cit dong thoi walang hoar dong nay. Tay nen ra Khadng thoi gian cua moi cong vive va con inan be thoi pian can thiét cia mai ly wink va tim ra HO teint aki hat ten ica ¢ fon hops idee gn e dar nhat nay due gei la “Lo iin quyec inh” lanag, ha No rhe biet khadng thoi gian ii rhiéu co Ui oan thanh dy an sasajama Joi teil prt ebm in tin hada PMH Binh ier Lo tink Nhat tri vot chuyen di nucie ngeal - 4 TAQ RA MOT RIFT DO DIEU PHOL LO TRINEE HOAT DONG MANG [VOL Bau cting co the si dung bieu dé mang luci de 8 4 eee etn ow “ ‘ cine bi can phsi tum cach gidm thoi gian eda diran Nem seu lo ven die tomh quyétdinh’ ya tin hiew xem han co the cat sy gid thot gian thue hien dcong dean nav, vidu bang cach tang them nyuen hte san co cho hoa iu sae ene dong do dé rit ngan thoi gian hoan thanb. Hay 2" “ress der nar & sem lar bieu do mot law ntia dé tim xem co hoa dong nap diroe phan bd nguon hee gua rong sai hay khong, sau do bo ui lai ngudn hye nham piam ap ye cong viée len nhung thanh wien chiu trich nhiem rén “ld trinh quyet dink” ist es cece pl aite ean bis v2 bait eve vat 0% bias wots trom tie ae danny 43Qu AN LY DUAN i. co ating ldp &h S THOA THUAN VE THO! GIAN link dén nbitna nga Bian CO thé 6, sau do ca nhom cing nba nbdl tri, 48 Nhe luon cap nhat biéu d6 Gantt. SU DUNG BIEU BO GANTT ¥ Bide elo Giants may tet Re ede cng, ibe cain th iw cit ben svat, 12 tren swing, vit Hruing hot guon durge eon bang tudn nim trén jung dw hay char ne tat sang phat. Nhamg thanh #6 maw é hho beds thin ddréon bis dave vit bét ssc cung eaip bank arvh vi rang vae ving vite cin lam na hot gran cua die én Khung thin ~~. gian mé td rotin b6 chor gian cua du av Cae cong viée hae ligt be riéng re au kbi da xac dinh trinh tr dién “Hay chuc hign nhimg a cdc boat dong va tim ra kbodng then gian tét thiéu dé thuc hién die an, day la hic ban tbiél lap cae mGe thoi pian thuc t& Can than sap xop cac moc thi gian cho byup ~~ nhiém yu it quan trong cang sm cang tt dé gidi phong nguén luc cho nhimg nhiém vu quan trong hon sau nay. | TINH TOAN NGAY THANG Dung biéu do mang luoi dé tinh toan ngay bat dau va ket thtic doi vei mdi hoat dong. Hay bat dau vai hoat dong dau tién va lan luot dén cac hoat dong con lai, dinh thoi gian khoi dan cia mai hoat dong cang som cang 161, 2 ban cb nhieu thoi gian hon. Néu hoat dong khong nam tren “lé trinh quyét dinh”, ngay bat dau va két thtic ctia hoat dang nay co thé diroc sip xep linh dong hon, b6i ching khong anh hudng den tong thoi gian ctia dur an. Cudi cung, hay dit car ngay thang vao khung, thoi gian dé hinh thanh bieu do Ganu. Nhing, biéu do nay sé rat co ich wong viec hoach dinh tién dé ngay tr dau, va thé hién khung thoi gian ctia timg hoat dong tong nhung du an phuc tap déng thai so sanb tien do thuc hién voi lich trinh da dé ra ban dau. Dy dn: Tao brochure cong ty (tudn) Cae thank vi pidte hatin thi thin pian thc Aign cing viécHOACH BINKDULAN XEM XET SU CHONG CHEO He kiém tra xem thoi gian ban Unh toan co | ® Cac hoac dong chong cheo cang thuc (@ khong, hay tham khao biéu do Gant, duige phat hien som chung nao, ban ma tran cam két, va tién do tong quat. Bigu do a ak c6 get phap sin del ching Gantt sé cho ban thay ngay lip tie cic boat | nang hoat dng khéng quan trong dong nao bi chong chéo. Khi co sy chong chéo, cung c@ thé duoc thye hien sau cung ma tran cam két sé cho ban thay lieu cac boat sham glup ban biét duge cong viee Wane. cde ot , Ho cil co thé tri hoin trong théi gian bao. tong co yeu ciu cling mot nguon lye vao cing lau ma khong gay anh hucing dén thoi diém hay khong. Néu co, ban sé phai thay nhimg hoat déng quan song doi ngay bat dau va _két thuc ctia hoat dong do. Khi thanh wien cua nhom 6 qua Sau cing, tham khao tién d6 tong quat dé xem nhidu cam két doi ver nhumg dy an khac nhau, ban co the giim su chéng cheo bang cach giao met so cong du an vai nhau hay khong. vie cia ho cho nguai khac. ligu co su trang lip nao vé nguén luc gitta cac 49 Khuyén khich thanh DAT pUOC SU THONG NHAT vién trong nhom co Hay thao luan voi nhing thanh vien then chot nhan thie thue té vé ve thoi gian thyc hién ban da dat ra dé dim bao ho thuc su sin sang khi duge yeu cau, Co thé han sé phai ban vé van dé nay vai cap tren cia he, néu ho dang phai thuc hien cong vive khac trong cong ty. Doi vai nhung du an keo dai, cac thanh vién trong nhém khong nhat thiét la phai sin sang mdi ngay, mac du tren ly thuyet la ho phai cam két voi dy an toan thor gian. Thoi gian he danh cho cht an thuang 1a 2/3 56 ngay trong nam, khoang 240 ngay Dung con s6 nay dé tinh toan dén ngay nghi lé, nghi Gm, va nghi dé hoc nghiép vu. thoi gian thuc hién cOng viéc. 4.18N KE HOACH CHO NGAY NGHI Hay véu cau thanh vien cud nhim ddt inate nyay nghi cia hy cang sina cing rt dé trinh ca sie thay dai vito geo chér Lip bid dé ké hoach nybn phép che oa whomTHONG QUA BAN KE HOACH C be ht ban tet viel iat dein ke a heweh bet abr the nets cbeing mica 50 Thao Iuan ban ké (hi van cc Rhine sie rite Nyod. HOHE hoach cudi cing voi eit fist khach hang cua ban. dest Neby bet. bd cote effets Riche a sé thay dod. ein bean oie het CRO oc cei ReMi Fea berg angirest XAC DINH NHLNG NGUY CO daira gitern ele elit lexis 4 nee cher dire ube Bay gio ban da hoan tat ban tien fo che tat ra iepd?-Ci8 1GIG ci) cae hoat dong cin thiet de hoan thank dir an nay phac (ido at dani: sth oie oguy ce ue ng ea phan veh anh haeding cua chong doi ver 51 osu dung kinh nghiem Ke hoach sia ban Ve ehite ahumpe bust chat cua cac giam doc du van vor su tham gia cua chung gical khong anikhae a8 saci hoe nhons die an, ahung aguai nay se net cae nguy co thing in hei charvdn tint Kea thieda dir an. ve nhuing nguy etic an, vac nhung y kien dong gop xay dime Qua tinh chat van nec De pOAS Ga RO Stary duoe thus bien hidy gna se gap ke heach dur sie ai gene ATE ving hon tree moi the thach Clits ’ den nhirg tré ngar gay inh bung true tiep dea cas hoat dong dine “ho wink quer dint ca chun by true phirang,an déi phoHoc Distt AN LUONG PRUGE CAC TRO NGAL 89 ewe hi jéu ban nghi ngo co thanh vien nao trong nhom du an <6 kha nang dugc thang cap va réi khoi nhom, ban Gung vei ca nhent tap tung tim cach ngan chan nlump tro nai co thé xav ra. Cau hor dat nila "Chung iaeu the lam pidé gid thicu kha nang uhung kho khan tiem an tid thank hien thas?’ Kha khan ca the phar sinh tt mai huting, chang han nh qua triah thie hen dit Jn cia ban co phu thugs vag van de thoi tet ai mot thai diem nao do khong? Neu od, byt se hay chuan bj phai xem xet dén vige thay dui thai gan cia tim ngusi mot hoat dong nae do. Hay vain dé co thé phat thay thé va sinh tu cic ula cong eap dich vu, hay aguen eee he cung cap npuyén vat liga. . Bau phat nen lida dint ie gill phap thich hop dai voi wing van de use Khia chun say ta LAP KE HOACH UNG PHO 53° Hay kien tra ke heach ung pho vor Chang ai cu the lrong tune dies het alan st co co the dink budng den hp an Gung. vo nhém, hay xem xet va danh git noi van deo AIA dang say ray nhumy ten drat, vl cich thie dé glam uhiew anh hudng ctia chong Chang wanna. new din an can dén et plan mem mai, va ban ea the ham duge pineu ban khong 54 pe xuaecacké hoach “Phan mem do kip the, Khi ds, ban ph. ean tot he thang thay thé. wy Tinehi phi diean se ny then du phan mei thay thé nay Saude nhung nguoi cung cp nguan luc. du phong trong cugc hop danh gia du an. ban cc the phai sem loi ban phan tel chi pat loi nhudn. HOAN VHANH BAN KE HOACH fu dank sach eae npuy co, Wr tow tide Ian, akon nygin chan van de va hoach dint ting pho. ban co the biet sé phai thye hier ning thay dei gy trong, du an, Thue hign nbting thay dai nay Sung. an dda hoan tar ban ke hagelt, Lai doi diem “itl aT hytrol seco cab nhin ro hon ve toa be: han ke hogohs Diem Khoi dane va ket quia sate eitng snot Kai mo: natal bat bay vo vier tae due wy, ban hae lun y vai mor ngeén rang, toag thu te, ahi trink thie hice nheny, gi dladuac boach dink khang phai luc nao cing sadn se. Va bau shi pial thay doi met vai dieu trang ban ke hoch kh mot vice hat dau tien hanh, Cang co nhien nguai hus tham dah ban ke hose! hoach do cang co kha rang dh thy Nou han hue su tin tuoag rang ke howe’ ung pho co rhicu kha ring. se doc dung den vay hay din ke borch ung shy dg va0 ke roach ehinty cua ba Thor gian de than dinh ay an va lin bi teune cho uhung van de thacny chang bao ajo Long phi cx Gian doc du ar non fe om tra lai roan ng bar ke hoach truce kh chue hieQUAN WW DUAN TRIEN KHAI KE HOACH Thanh cong ctia ké hoach du an phu thudc vao nhung ngudi thuc hién no. Hay trang bi cho ban kha nang lanh dao can thiét dé xay dung déi ng nhiér tinh, cé nang luc, va huong dan ho thuc hién nhiém vu nham dat duoe kée qua mong muén. XEM XET VAI TRO CUA BAN | ) rien bai thenth cong kE beach edie du. dieu quan trong lé hiéu dix SS nam rons hoach nhime yeu ce cee dat igety tir dein. Tey du an va tra Idi cac tip lam quen voi nhbite trich nbiém. van dé mot cach nbien vu chith, va nbang kt nang cen tuOng tan. thict dé chiar bi Rv hen bem trig vie chi buy thanth cong whom edie ar XAC PINH TRACH NHIFM CUA BAN Trong vai tro nguoi giam dée du an, ban phii 56 Laon gi nhung myc chiu trich nhiém cho toan bd thanh cong cua tiéu uu tién, dac bier du an. Sau khi da hoan tat qua trinh hoach khi muc tieu cua dinh, bay gid la hic ban bién ké hoach thank duran bi tao ra lal hanh dong thue té& Hiéu nay cin dén su lua : ° ° chon thanh vien pho hop cho nhém, tap tung, nhuan. . oe . . va thue day ho dat muc tieu, giup do ho puis inién trong ca hai vai tro: Gi nhan va thanh ‘. vien cia nhom. Ngudi gid doc dit in phai % xay dung moi quan be tot voi ahung ngudi hit quan, di¢u khien cée cuge hop nhom mot cich 6 higu qua. quan ly, dieu phdi va giao tiep 16 ring voi cdc cap.TIEN PHONG Mat giam doc dy an than cong via la mot nha quan ly, vua Ja mot nguoi tanh dao. Nhiing nguéi Linh dao ddi hoi su ton trong, guyén han, theo sat ké hoach bang hanh dong, va co kha nang truyén cim hung va khich 1é moi ngudi, Ho cing thé hign ahung phong cach lanh dao khac nhau tuy thuoc hoan cant. Ban 6 thé phat trién nbtme ky nang nay bang kinh nghiém va hoc hoi: hay thir thyc tap nbung ky nang nay ben ngoai cong viée, nhu chiu tach nhiém yé mot edu lac b6 thé thao. Ran phat uidn ky nang linh dao chu yéu bang viec Linh nhan trach nbigm cho mu teu dé ra C6 the bat dau bang cach nhan trach nhiém cho mot vai hoat dong nhe truce khi ban nhan toan bé du an Lo ngudit giao wep tot Co thé sdp xep i Co chuyén va hich na non ky thot vo thoy + can det Co ky nong Dat khach A dom ban va hhang len vi dy ne oh tn hang déu ing tl TRIES KHAL AE HONEY XAC DINH Val TRO CUa Ban Quyét dinh Iya chon thanh \ vién cho nhom va phan cong tach nhiem Khoi dong du an thanh céng Khich Ié va tap teung moi nguoi vao muc tiéu rT T6 chic hé théng ‘thong tin Truyén dat nhong } théng tin quan trong aot 4 DANH GIA KY NANG Die tro thanh must lta hah ebgo gon, ban phai phar erie mia +d phim char apace rong, Vr dhe nety Oy thay ubnig phaio chitt ib nad Ut dix die sin thanhs esing 2 Ban co san sang gan bo vol diran den cung! ? Ban co quan tam dén vigc phat tien con nguoi va giup ho wd thanh nhung aguas lank dao khong? ? Ban co thyc su thich hu kh lam vigc cho du an khong? ? Ban co thé Uy thac muc teu cung hu hung nhiem vy cho cac thanh vién khac khong? TU DANH GIA BAN THAN Neu ban khéng chac chan la ban co nhting pham chat cia moat nha lanh dao hay khong, hay hoi ¥ kien cua mot ngudi ma ban ton trong vi nhung loi bink luan khach quan etia ho. Vi du, ban co the noi chuyén vai nhiing nguoi ma ban da ting lam vier chung trae day dé xem ho dnb gia ban nhuthé nao. Néu ho cam thay ho musdn lam vige cho ban, thido la mot dau higu 16t. Mot khi di co diy dui thong cin can thiet ha mot buc han trong wong lai, va lap ké hoach dé phar trién nhung ky nang can thiet, th mo ta hink anh cuaXAY DUNG NHOM au bhi craig roi nhom hota bit rive SD beasch diath elie cane ak me bee veane 57 cs gang khong dua ra hon clang cc tren tery ited tebony Deter nhung dinh kién vé wean cote thank view cis aigd tind: cetch con nguoi — chi danh not RY nee co Hae fe bret cho srdetee de gia khi ban da hieu Don (henity elre ene. heen § eben bead tres tuong tan su viec. aqteenat Prateg cited Meine dir eter Le banvcar char iba citi DANH GIA SUSAN SANG Xem lai ma tan cain ket dle xac chit nhimy ky |? Ban tier gr ve mor tharh view ote ees nang 8 Nhan tue Gan thiet de hoan thaih elie un tuong ho kneng? } oan Bitu ste se cho ban biet ban can an trong Ban se ca the lan vec th voi nguat | | | han lau sa khi nao, bap shanh sach eae tmg ct ahonat ; tonal sien thich bap va seni thu ha eu the ian clay anh wien 8 ve val euiut Ean cow ar amor hoa dang va cho duran cthy bar ha phis thurang hrangy 6 khong, Co Qe ban se i ede Euan plang ban khae trong cong ty neu ban muan sie dune uhan vien cia ho Se co nlaing duran kl dang dien ra doy 2 Thanh vien wong ahen co ane key rang va rang luc can ther de dari nhan cang vier chong hay ran pam dae tao! thai, do do ban se cart phi noi chuyen voi npwai chiu tach nbiem seu phor nguon lie ehn cac duran khac phau LUA CHON NHUNG NGUOL PHU HOP i nhiag ke aang chuyen oan can det nhiing ngwei ban can pli ce thai dle san sung 58 Hay thang than voi tham pia dtran Se dé dang hon nhiew khi lan: cac Img wien hay vide chung vai nhting nguci ohigt tinh, Do do hoi xem he co xac an haw thao luan vol cac ung vier tier ning inh duoc muc teu de tim hieiexem he co thiet tha vai du 4 tr ints cua du an khong Hay oghi dén iat cr ete thank vier * . . khong trang nhom, xem he va hoa dong vai ve vai nhaw khong, co sung dot nan pita cae ing vien Lem mat w khong? Di nhieén la ban se giup he hink thank mot nhom dioi sucht buy eda ban nhung tot hen het la nén bat dau esi hung nguai dong «im vei nhaw 4Hay xay dung nhom sao cho co thé tan dung uu thé ky nang cua méi ca nhan ma khdng lam tram trong nhang diém yéu cua ho. XFM NET CAC VAL ERO Long bat ete nhom nan ban cing se can co hing aguol tue hiv sina val ro ong nbam. vin Val ire chiiven mon eta bis. Pe aha haat Jang eo hiew qunt Gan Gin cic thanh wien chic hign wai tre eta neuon phe bik, npuai thu hien, nguai ny si gias, hen phorvien, nuroi ci votuong, ngurei say dieing nbem. ea pin sat Hau ber et Unanh vien se cant thay ho so kba nang dm nhiém iw phat sat trong idang vai UO nay, babes nhimg var tre nay den quan tang, vane khong coat thiye trign mot : ye nihung, vai tro may. ban se ganh wae Inen vai te do Vi due neu ban han thay cing haong at co the kien ta dager ahimg chug mu ela hon. char ang va cach thus Lin vige. ban dang Uhict mat nguot dong vai tte phe brah clay tich Hay yeu cau Gites moi ngudi den khi cd at do lene ahomt mun dam phan vai we ny. [lay thas duan ohung vai ue may mot cach than rien, khuven khich di thea cai ne say dung dau mat beng nl gctia nhom de ta tinh than ¢ Nhe ding chi khi hop thank mér nen, ban va bun se ving slae diem cptan ong doi mon co the dat dae mue tieu eda alten ¥ Neon de che mei ng tu the het Lac ati cus minh ma khong ca thic op “ 2% Rhorg nen ap dae ca cua ban van mat v8 wa eu che Khong nen dé cho mat ¥ Cac thaah wen ner den nguol gu mar va. cre na hihan har ea fa vai cro. ho khong con th ct the cung lie neu non ch nu cowaicdianh ver % Khong nea dam nhar sat ult tro net v Yuu cau mot ng quan gui mor chia ce ai dam alan, mot vai tro neu bat knoag thuc unk meng rruon diou do, Dréu Hor viEN Tap hop cong vie cia hom thanh mét khdi. Nia PHE BINH Bao ve va phan tich tinh higu qua cua nhém. “CHUYEN GIA" ¥ TUGNG Khuyén khich kh nang sing (20 cla nhém, Novoi TAYC WHEN ‘Dam bao moi viée thyc hign troi chay. NHA NGOAI GIAO Chiu tréch nhigm vé cic quan he doi ngoai cia hom, GiAM SAT NGUuti XAY DUNG NHOM Phat trién tinh than lam viec déng d61. Khuyén khich sy phe binh, nhung hay yéu cau nguéi phé binh dua ra cac giai phap thay thé.QUAN LY DUAN KHOI DAU MOT CACH bi han cé ditcue mot nhom ubie tb muon, dieu quent trong tiép theo la kboi dong dee dn mot cach tich cue Khiyen khich tinh than déng a vic (ap bop mot nich lat ngay ue ban dait, sao cho moi igitési cam (bday thodi mai nhéai, vd ghi rhein sie ton tat cia die duomGt cach chink thitc dé lam ro mye tien cua du ait. 62. Lang nghe phan ung cua nhung thanh vien mdi va sin sang dinh gia cac hoat dong. SU DUNG NHA TAL TROF tai try phat bide trong ews bop dius tide cra niin yee casi ba b 20 sue tan trans, vid carn ric 0 sing 098 ducan. Vier fam nay whie ba biew thadi bach thich rig cian tinh thin rea mepe ngue Thank men via wham bi tin tong cia ahi editah ot die die ea nhins TICH CUC 61 tham du bu dong du an. Ot bang Néu co thé, yéu cau Ngudi cap cao nhat khoi BAT BAU MOT CACH CHU BONG Neay tir giai doan dau, hay 1p he p nhém lai dé 16 chute mot cuge hep khdi xucng toan dién, cho ho biet chinb xdc muc tiéu cla du an 1a gi Gidi thich vé cae chi titu, rang buge, quyén loi, va quy dinh cac nguyen tic co ban lién quan dén vide ra quyét dinh va chia sé thang tin Hay c chuc cudc hop thee kieu doi thoai hai chiéu dé moi nguéi co the dat cau héi Vao cudi budi hop. moi ngudi phai hiéu can phai lam gi, va ani thay san sang nhap cuée. Thieh vien a nbom Ding ngbrep cain thay vai tro wi bit time Oe nm vong a tdaiah gi vito Nhat tas tro abbiet tbr haw dan moe neuTRIEN KHAL KE HOACH VIET BAO CAO KHOI! DONG DU AN Ban bao cao khor dong nay nham lam moi nguéi nan thite duoe tam nhin chi dao cita du an va cac tiéu chuan ¢é danh gid su thanh cong cla dur an, Ban cting co thé dua vao do 63 Khong su dung biet —ongir va ngén ng phuc tap trong bao cao. nhung nguon luc diroc phan b6 va neu ra mot so uguy co eo kha nang xay ra, Cudi cling, hay 1 ca nhting nguoi hoe quan dé mgi ngudi big, va yeu cau nhan vat cip cao nao do co tach uhiém déi vei de an ky ten vao bin bao cao. Gidin doc di an va nha tai tro len dan sach cling ky tén vau do, TAM NHIN Giai thich muc tieu téng thé cia dy An, Cc cui tiBU Ban tém luge cic théng s6, tinh hinh hien tai, va cdc chi tieu. CAc cor Méc cUa DY AN Nhang sy kién hay thanh qua dac biet inh dau tién 4 trong qua trinh. Novy GG VA co HOI Ligt ke nhimg nguy co tiém ‘tang va nhig co hoi bé sung. DANH SACH NHUNG NGUOT HUU QUAN anh mye nhang nguét hau quan <6 lien quan toi dy an. Che NAN 16 LIEN aUAN a Yeu cau co chu ky cho ban ké hoach | dé co duge su théa thuan chinh thuc. © Xéc dinh ro vi sao lai cd dy an nay va nhong myc ‘eu cla dy an, © Dua ra nhimg lol ich cla dy an cho ca nhém dy an va ‘oan bo cong ty. © Cung cép thong tin r6 rang vé cach danh gid su thanh cong cua dy an. idl thich két qua kinh doanh duge ky vong khi két thie dyn, © Tém tae nhing cot méc quy dinh dé nhc nhé mol ngudt vé két qua ho phai dat duoc tai mdi chang cula dy an Thiét lap nhong cot méc dé chia nhé dy an thanh nhimng phan hop ly va ¢6 thé danh gia duge @ Giai chich nhong diéu can tranh khi chanh vien trong. nhém thuc hign vai tro cia minh. © Ghi chi nhimg viéc cin cai thién dé co duge iat ich Jon hon tir dy an, © Liet ke tat ca nhung nguol co lien quan va bang cip cciia ho nham lam tang sy tin c&y ella dy an. @ Liet ke tit ca khach hang, va nol ro sy mong dot cua ‘ting khach hang d6t véi dy an nay. “3Quasi nes LANH DAO HIEU QUA to chine Car then sar thé cone bbe - - C: pee” Hay la mot nha quan ly ma moi ngudi vet nba dean rigs tren tins iene dong doi wen boas cet Nei inti, ste - muén tim dén, thay vi luén tim cach tranh mat. dong tiny hep bite, chit khong phei beng phiccnis pep fant dacs dow tai be teat cla elie ema thet cents. deg cearit pheti ied ter ebeinny fate Unite edety thal theies deine Five Ciel Wid vetted. PHONG CACH LAN DAO Ban co the sud gnhieu phong cach Linh daa Hay thé hién sy tating thei diém khac nhau cua dian, Phong = niet tinh eda ban cach qusin ly ring ctia ban co thé Ta doe tu delve dap nay pow clan chil . nbiag phong each chi dao F ban mudn ap dung sé my thudc vao cong ty. a Ichi bi ap luc. unh chic ela dip an, dae diém cia nhom, va tinh cach ctia ban than, Kibu noc Tal Chi mot minh ra quyét dinh, mao hhiém, chuyen quyén va mang tinh 6c doan: ‘Kitu PHAN TicH ‘Thu thap du sé lieu, quan sat va phan tich trude khi di dén quyét dinh. 4dTees REAL AE Hones NHUNG KHAC BIET vi VAN HOA Giam dée du an 6 Anh thusng tao ra mot nhom ndi be gam cac thanh vien quan trong dé thuc day t6e do ra quyet dinh, trong khi d My, ci nham sé duoc tap hop thudng xuyen. Tai Nhat Ban, nhong quyét dinh duge dua ta teén co sé dong thudn, ma su nhat tri sé dat duge qua mot qua trinh gian nan LANH DAO DUNG CACH THAY DOL PHONG CACEL San sang thay doi cach lank dao dé phi hop vai hoan cinh va vai nhem. tham chi khi ban cam thay khong thoai mai trong mot thei gian ngan boi do khong phat la phong, cach uy nhvén ctia han. Vi dy, 66 mot so thay kho chiu va phi thoi gian vai hink hue tham van trace rei moi aa quyet dink, trang Khi mot 56 giim doe khae lai slat quyer phai due moi nguoi dong thude den nei lain cham thoi gian ra quyét dinh, gay anb hudng den dur an, Dieu quan trong dé co duue str nbat ut hop am doe edi tinh hop fy 1a hay lang nghe moi y kid ea thin wuce khi nhan ra mai nguoi dang nghieng vé phia mio. Sau de hay ra quyel dinh thich hyp. neu oli khong co ai co di by le thayer phue nguac Iai ¥ THUG HIEN KIFC QUAN LY Moi thanh vien trong nhom dew co mot tinh ich va phong cach ri¢npg. Hay danh echot a thoi gian de nghén cura moi cd ohan va om hiéu xem dieu gi co thé khich le ho de ban co thé huong dan ho trong mot chung myc nhat dinh ma he can. Mot s6 thanh vién cua ohént THOANG. Mich de mot drank vten caning hams ughiem bang rach a vires wing bide Hiry 0 in bos hanger 6 whe, thich cach dat ra mue tieu va tu he se tim ra cach dat duge muc tieu de. Mat so khac thi thich duge giao whang cong wiee cu thé hon. Hay dép can moi thanh vién theo ring, phong cach kbd nhau de dat duoe hiéu gud cau nhat 4110 TROOGAN GUL i ting h vod ait than vitae met vat eon t1 tin burg dieu bu mong or v aus vi, Nhung gat rity ducing ative Klitch fe omg sven ba gem sat whit che.DAT AUaC K r QUA Khi phai lua chon phong cach Linh dao dé ap dung, hay xem xet den hai mhan to chinh, New du an dang gap phai dp luc vé thoi gian, co 1é chang c6 lua chan nao khac ngoai phong cach dp dat bai vi ban sé khong co thoi gian dé tham van. Neu ban muon co duoe su cam ket eda nhiing nguoi khac, ban phai khuyén khich ho than gia vao nhung quyet dinb quan ugng, nham dam hao ho sé cam két voi nhting quyét dinh da lua chon cua minh, Cho du baa lua chon bat eit phong cach lanh dao nao di nia thi chat luong cia quyét dink mei la quan trong. Crude khi ban dua ia mot quyet dinh hay dam bao la ban co tat ca nhing yéu 16 chung minh rang quyét dinh ban chon la hoan wan dung din Pex © Ban khéng nén bat moi nguoi lam theo y minh, chi can ban hai long voi két qua ho dat duac. # Khi phal tranh luan mot vai diéin khong quan trong vei mot thanh vier nao do, ban nén nhurong be — ban can co ging chign théng trong | ca cue chien, chs khong pha tung wan danh rieng le © Neu ca han ban cam thay thanh cong cua du an dang bi de dea thi do chinh Ia luc ban ean pha quyét doan. ALXUNG DOT 67 Hay tim cach hoa giai € a cac cuge xung dot. b Nhiing va cham vé tinh cich la diéu khong U. uanh khoi khi cd nhieu ngudi cling lam vige vei nhau Sé co nhang bat dong y kién hoac cae cunde tranh chap phat sinh do moi nguoi deu co nhimg chuan mute riéng vé chat luong cong viée hoae chi don giin Ja co mot vai thanh vien khong chiu nhat ui voi nbung nguoi con lai Néu co sur bat hoa xily ra, ban sé dang vai tro la ai quyet van dé, hoac minh dé nei chuyén voi nhing nguai cé lien quan. Doi khi xung dot nay sink tu bat dong vé tien do cong viec. Vi du ? mét thanh vién nao do mudn co nguoi quyét dinh dé gi 9 khon kheo ding ky nang ngoai giao ctia € = nhidu thii gian hon cho mot hoat = dong nao do, trong khi mot dang nghiep khac lai phan doi vi cho rang, khong can thiét. Trong wuong hop nai ban sé lam viéc vai cd hai phia dé tim giai phap khién ca hai déu hai long. RO THANH NHA NGOAI GIAO Khi xung dit giita cac thanh vién trong whim anh hucing din su thanh cing cia dye dn, ban sé phat ta neuer trung gin hod gidt. Haty tim gia php dem lat su hai long cho ca hai bin. Cich thia biép nbw vay se lim cho due sin age cién evién 46TRIFN KHAL KE HOAC 4 LANH DAG MOL CACH THONG MINIT Phare php kin vire bang batt quean vat binavnds braeng sa quyée eltnh tit cd moe vier ctu Sally bhicn Gerald eiira thay niin chi, trong kbi anh Li mong mucin dace dong gop mba y cveiney eve mi Thay va tte mir guts rye man thuin, Lom da yeu cite stdly era set vein de vt bants dling thes wich ma v6 dy cho Lr phe bap. Sally ee quayet dink ke Gerald shar gic Gerald da co nhéu dong ding + trong rhimg hhiac ra anh da tong thar ga bang chung che shay md krang chich cacn la hay ov far nee veh Sally va Avehn ch em a pboeg cach lin dag Gua rein ddr yet Gerald, <@t qua la net wiec lor ca shite, Saly 4 dan rhéy he haan rt Gee gn dé thaw dong gon) ue Fe rh Au hon tine iste vig vie drm ea ee Lirm cho anh can th _ veo hi ya cao, Ke gd TRO GIUP TU PELIA SAU dis Gerald dat chs dling va Iratag bit dann ae ron maint Mot ngudi Lanh dao gidi se cho phép nhan vien cua minh pham sai lim, va khong phai ai cing nhan thite duge diew nay, Co the moi neuer 68 Hay thé hién su ton trang nhom cua ban dang co mot quyet dinh trong cua ban doi voi khong phai la toi unt cho du an. Néu ban xen nhom va moi nguéi vao, co thé ban se khong gitp ho ur cai thien, cing sé nhu vay doi Neu ho khong tr minh phat hien duc hau qua cia nhung quyet din aia ho, ho sé khang bier duoc dau la nguyen nhan gay ra su viéc. Ro rang la ban phai bier khi nao thi true uép can thiep 69 vao su viec va khi nav dé ho ty giai quyét. Sur phat tién cia nhom la quan wong, nhung khong quan trong bang vier dat duoc muc tiéu sau cung cla dy dn voi ban. Dua ra nhumg y tudng moi dé duy tri su quan tam cia nhom. THUC TAP KY NANG LANH DAO DE Link dao nhom higu qua, ban phai @ Lien tue khuyén khich viee dura a nhung ® Baim bio Ang ich guar cung lam wee -¥ Wong moi, 16 chic cde cUde hop hoi ¥ huong toi muc tien vhung da théng nit dé mor nguéi cung cap ¥ tuéng moi, ® Hay phe binh mang tink xay dung, va Laon hnén dim bao nbung chuan muc khen ngui cong vec tot cing nhs phe Gao nhdt ve chat luang cong vide cua hinh sai sot niving thank wien trong nhom @ Tien tue giam sat hoat dang cia nhom — @ Phat tién nhiing ky nang aia ca aban va thong qua hing ¥ kien phan hoi hiew tap thé nhom va tim each pha tiga them qua va cac ban bao cao dinh ky bing vie dao we va tuyén dung.QUAN TY DUN, PHAT TRIEN TINH THAN DONG DOI f) * md nbam lam viee ihanh cine, mot igicot pheit docit ket voi ibe Khuen kbich tink than ding doi hang vide phat rién mat mot trreéniy lam vrec ich cute. trong do moi muuecn conb tranh udi nbttag + RIN, chit khoug phadi git vhrig cai tl ei nba. va ubar bet nh cai thieemg xieven thay d6i cia nbani trong snot die cit. TO hi mo ca nhan am viée tét, hay khen ngoi he truac nhom. NHUNG KHAC BIET Vi: VAN HOA Gidm doe didn MY thudmg xuyen sit dung cée bai phat biéu va hing, bien gay hing phn, khich lé nhan vién va xay dung tinh than déng doi. G Anh mt bai phat biéu gay phén khich sé lim tang cutmg them sur cam két, nhung cach tiép cin phai tinh 1@ hon nniéu. Tai Nhat, cic giam dé: xay dimg mdi rang bude chat ché cua su trung thanh bang cich nbin manh dén tém quan trong cua dy an déi vin cong ty. KHUYEN KHICH TINEE THAN DONG DOL Dam bao ring mdi thanh vién déu cong nhan gia ui ma ngudi khac mang lai cho du an Khuyen khich ho danh gid cao ky nang va kha nang aia ngudi khae va cung nhau hop luc dé 6 thé dat duoe nhting chin mue cao nhat Hay khen ngin ca nlidor fode wing ca nhan dé ho thay 1a ho dang Jam viee tt. Neu moi nui déu biet vai (ro va trach nhiem cua ho, va cua ca tap the thi chang co ly do pi dé xung dot va bat hea. La giam dée du an, ban sé phai cong bang vor moi nguai, boi vi sy thien vi cé thé dan dén bat dong quan diém Dung car cudc hop danh gid dy an dé thic day tinh than dang doi va giup xay dimg su ty tin cho nbém. KOEN THUG VE. SU PHAT TRIEN CUA NHOM Tat ca cae nhom eu trai qua mot luat cae giai dean trong qué uinh hinh thanh va phat trién cua minh, d6 la: hinh thanh, daw tranh, hoaa thién, va phat men. Mue dich cua ban 1a, cang, som cang tol dua nhom dén giat dean phat wien, giai doan ma ho 88 cing lam vite tot voi hau. Hay sir dung nhung ky nang lanh dao dé gidi quvet nhung kho khan trong giai doan dau hinh thanh nhom va sip xép cac thanh yien vau mat duran. Sd dung quyen han ctia han dé nhanh chong lam giam xung dot va dap tat moi kha nang hinh thanh be phai trong nhom © Khong pial mo: shank wen trong nhom déu cam ket nhu thaw voi dy an ngay wedi * Moi ngusi déu phai sin sang trai qua giai doan kho khan, ahung digu nay co the mang unh sang tao neu duoc quan ly tot © Can phat tren thanh wien thanh nhumg ngucs co tinh sang tao, chu khong phai nhumg nguor chi bier yang ct * Moi nguol céa cam thay thoal mai ki farn vier cung nhau 4aThin aH QUAN LY CAC GIAT DOAN TRONG QUA TRINH HINH HANH VA PHAT TRIEN CUA NHOM GIAI DOAN HINH THANH, Cac thanh vién cam thay mo hé va khong chae chan vé vai tro ctia ho Gia 00 aN DAU TRANH Cac thanh vién c6 gang khang dinh vi tri cua minh va tranh gkanh quyén luc Gist oo AN HOAN THIEN Thong nhat va thiét lap Cung ¢ onh thin 0 phat tren nhung < am ay dung Gia! DOAN PHAT TRIEN ovém tn tong chm 15> Nhom lam viée tich dso teen kha ndng cuc va cO nang suat dé cua tp the dat duge muc tiéu cua dwan ky nang cua hon nhung thong Ié va cac ‘quy trinh lam vie ) Hay gra thich nl > nhung dong gap ma mal ngut sé dem ign do du on Giup mgs nguot thay 16 nh thdn HLLEE > atong dor ia cot io1 cho su thanh cong cua du on Gup cho oboo HIRD ip revo oe oan tat dy an Duy 1RI DA PHAT TRIEN Ngoai eae giai doan ké wen, con co 2 giai doan nua thing, thay vong eae dtr an dai ngay, do la “chan nan’ va “nuoi tite” Giai dean “chan nin” xay ra ddi vai eae dur an keo dai qua lau, khi ma cae thanh vien trang nhom khong con ny kiémn nhiing thach thdc mai nua va cing chang tim eich cai chien cach lam viée. Ian sé phai 16 luc 6 giai doan nay dé khich le sir sang, (go cia nbém. Giai doan “nudi tie" sé xay ra khi nhém da gan bo tét voi nhau, va tude su ra di cua mot thanh vien wong uhom. 114 quyet din xem lam thé nao co the thay the duoc ngudi dé va dam bao duy ui nhing thanh vien vong nhom ma ban co Ue in turdng vao kha nang ctia ho. Di cup m dinh nhimg van dé cho chinh ho. Nho rang cac mei a quan hé |u6én thay d6i theo thoi gian. i Nguoi xac 44QUAN LY DUAN RA QUYET DINH CUA CA NHOM hi phae hoa té trink teong tai cria dig an, vide dua ra quyet dink cé char 73 Bam bao rang long la v6 cling queen trong. De dam bao ban co tat ca rang ban ira ra nbitng quvéet dink cing nhomg dor lieu can cho ca nhon, bay wich lap mit que: irinb thigt tude khi ra bop ty mat ban fan tucn thu tai moi thoi quyét dinh. didn. Sait dé nghién cite coc th6ng tint phan boi dé kiém tra lat chat hrong cdc qiivét dink © Viec ap dung quy trinh ra quyet . | inh cé thé mat thoi gian luc dau. Viec quyet dinh nhtng yan dé theo cling mor umig te: is tunse ca chin Ie quy trinh se dem dén nhieu loi ich. Nhom sé ra ban da ca kinh nghiém. i. bein oe . a a ee quyet dinh nhanb hon, bai vi néu moi neudi = Can giai thich ro rang quy trinh ra SU DUNG QUY TRINH RA QUYET BINH HOP LY quyet dinh ver nhung nha tai tro va deu nam duge quy tinh nay, ho sé nhanh hung nguros hes quan chong loai bé nhimg kha nang khong hop ly » rhung gui thi hanh quyét dinn dé di dén nbing lya chon hap Iy nhat, Chat se san long hon khi ho co tham gia yao quy trinh ra quyer dinh do, lugng cia quyet dinh sé due nang len boi vi viée st dung quy trinh sé loai ba duge mat s6 phong doan khong co ca sé, va cudi cung la XAC INH MUC BO LY TUONG —-néu co thanh wien nao ban dau t6 ra chong déi mat quyét dinh thi ho sé chap nhan neu quyet dinh do da duce thong nbat sau mot qua tinh. Nhém phai nhac wi voi nhing ticu chi lam co sé danh gia cdc quyeét dinh, va ve ket qua ly ¥ THONG NHAT CAC TIFL CHI tuteng che ume tidy chuan Vi du gia sti ban dang xem whe de ue met ke dank gi wen gayi dint, Yeu win snd: vid vier fen bang cia xet hai phurang an chon nha ? i : - y trey de xiatt dé detra bide wtes cung cap dich vu cho «ur an. YQ ie acti oc cang te eg ae Hay yeu cau thanh vién trong | hy ind sad mene abe hy vic nhom phac thao gidi phap ly trong, Thay at cau hoa Ching ta muon gidi phap nay dem lai nhung gi cho chting ta?” va “Chung ta dang tint kiem nhung loi ich gi Nhung cau hoi may se giup nhom chen Iya cic kha nang vaso sinh cic phuong, an 30THILN ALIAL RE HOACH DANH GIA CAC PHUONG AN Vor su giup deca nam, hay xae dink eac tie chuan quan trong nhat. Ban eo the aban thay 74 Khuyén khich tranh © ba hode bon neu chuan noi rei khong thé luan vé vat ca cac thieu. Sau do danh gia cdc phuong an dua theo phuong an dé c6 cdc muc d6 ly tudng da thong nhat. Quy tinh thue hien hop ly, nhung ban eting can den tu duy sang tao dé danh gia cac phuong an mot cach hiew qua. Sau khi tién hanh danh pia cac quan diém réng hon. Phuong an, viec quyet dinh sé rat de dang. New van chua quyét dinh duge, ban can dan gid 5 phirong an ke tgp Tip tue [3p lai quy mnh Hay nho mot ngusi cho den khi han co dug lua chon, hay dén khi phe binh khach cd nhom chac chan rang lua chan nao cuing co the chap nhan duoc, Trong tudng hyp chu hai ban hay lua chon phueng an cé kha nang duoc nhung nha tai tro va ngudi he quan chap nhan nhat quan danh gia quyec dinh cua ban va cho y kién dong gop. Ra avyir pINH Co TINH CHAT SAFE (AN TOAN) Neu ban dua ra quyerdinh salam ihe anh thue hién gidi phap nay co kh. thi va thue hodng aia no sé la gi? New do Ta thin liga, tién khong? ban co thé phar suy nghi lai va tim met le twuloimao hiém hen. Sau cing dung cong thuc SALE (anteaa) dé dank ac tua chon: © Frduring (én wing) Lieu giai phip nay co keo dai dén hée dir an va ca ve dan han Khor © Siutable (Phu hep) Quvet dink nay di Hay nho ring cang thue SAFE 66 thé duee phu hyp ohat vor ont inh hién nay ea Jip dung dé kien tra mot cach nhanh chong doi vai bat cd mor quvét dinh nao cua @ Acceptable (Chap nhan duge): Quyetdinh hom heac ca nhan nay co due nhung nguoi hi quan chap duran khong?! nhan khang? ® Feasible (Kha thi): Trong diéu kien han che ye thoi plan va ngudn luc hitn nay, vige THONG QUA QUYET DINTL sven bane da ca nie + qinet inks dang baty Chong badrig iets Init wha t nec teats niaeng ngteut bree quae Prac vbr nach hang boac ubneng aba cung vip dé bide ia :QAR He bree QUAN LY THONG TIN of igure phat dé déing tidp can 16 : 2 : Hay ghi lai nhting sai M nhiene thong tin quen trong ciict re bal iy inh sot va bai hoc kin! dir an. Ban o6 thé dem bdo rang mol se ccnogit? cogessane Ss pibeienea odd : nghiem dé lam tai lieu lien ve cue cin deu eee cep nbat vd gbi nha mot cach hen que hang eich thétnh hip mot trang tans thong tin vét bo nine mot didu phar vien dé qucdn ty tham khao sau nay. DANH GIA THONG TIN ‘Tong suot qua trinh thue hién dy an, sé cé rat 77 Lap danh muc thong nhieu uit ligu phat sinh Moi mau thong tin deu quy gia doi voi duran cia ban, hnac voi dur an sau nay. Ban sé dé dang nhan biét thang tin. nao can phai luu wi, thong tin nao khong. nhung hay suy nghi rong hon mot chut. Vi clu, néu nhur ban dang thie hién mot dir an hen quan dén viée nghién cuu thie do dé danh gia 78 kid terscern di mtic hen suat cong vier, thi van dé nay sé rat leu ¢6 duro cap due cée phing ban khée trong cong ty ban quan tam, Cac cong traih ve quan ly mui ro, ung dung cong nghe indi, hoae npay cd Gich thtie ce edu t6 chute nhoin dy an cung 6 thé t6 1a how dung eho niuing du dn sau nay. tin ro rang dé dé dang tra cuu, nhat déu dan khong, TO CHU > DU LIEU Du lieu cua du dn co the chia thanh hai loai thong tin ke hoach tang quat nhu ban thayer minh tam nin, cae mu teu, tien do tong quat, NHUNG VIEC CAN LAM va sede mang lui, va cdc thang tin tng hop nhv cac thang tin ca sé can thiét cho cac hoat |. Hay giai thich cho nhom loai chong tin nao se duge luu vio dong Cting co thé chia thong tin hoat dong trung tim dir ligu. thanh ba nhom théng tin: cac hoat dong da 2. Nho rang nguoi diéu pho hoan tat; cac hoat dong dang diac tien hanh: va thong tin phai co cac cong cu han mém can chiét de dieu ig cha duoc bit dau. Theo cach nay, Fah GrNe Gin SOE GSE Hi mot nguai sé biet chinh xac noi ho can tim qua. kiem thong tin. Tuy nhien, hay luu y den vie 3. Hay you cu diéu pho! wen +, iy _ niin thine ed “e hie nho moi ngual vé cac ky uch luy qua nhicu thong tin khong can thiet fan va bio cao tien dé. bor vi dicu nay se gay ach tac cho met he thong von rat hicu qua va dé sti dung | cac hoat déTIEN KHAL RE HDAC CHI DINEL DIEU PHOT VIE NHUNG KHAC BIET Hong nbuing da an co ludng thang tin han che vi VAN HOA ban co the tu quan ty so héeu duran ‘Tuy nhien, wong cic dy an lim voi Khoi long dit liga. Cac cng ty 6 Bic My co xu khong 18, ban nen chi dink mét nguai chuyén hung di dau trong wige Iau tnt va sth ly thong tin cho toan cong ty. Hau hét cac cong ty 6 My deu twyén dung hing ditu phot vien thong tin @ nhieu cap do, co nghia 1 nhuing gid adc diy an luén c6 thé tiép can théng ti mét céch nhanh chong va dé trach quan Hy dit lig, ngieai nay ec thé lam toan théi gian hoa ban thé gian tuy thea nha cau. Nguoi nay duoc goi la dieu phar vien thang tin, va ding vieo thich hop nhat cho vi tr nay la thanh vién trong nhom dang co var tro. la cheu phoi vign. Nguoi nay se chia trich nluém cap nhat thong tin ke hogeh. thu thap dang. G chau Au, vai tre ctia dur lieu, 12 chur va cung cap cdc bdo cae thong nhung dicu phéi vien thong tin lin can thiet cho cd nham ngay cang duge xem wong. Phawh vide trong nbn cip ndatt thing en vtnp lies phic view v8 qua mal beoge dong fee vee ¥ CAP NHAT THONG TIN DU AN tieQUAN 1 BLE AN TRAO DOI THONG TIN RO RANG Vi gla 1Op céng vO ring vet ley chi thi viée thure bien die di cétiig nen dé dang Demi het lat Ri mei ugeeii can . tht bo 6 thé tray xudit borg tine mat cetch 19 Tranh gui nhimg théng diép co thé gay can tro, khong giup ich gi cho du an cua ban. dé démg, va han nen kbuyen kbich viee tray doi thang tin hat chien baniy ceich lang nebe ta you cdi thong tin phn bot CHIA SE THONG ‘TIN 80 Hay xac dinh cho moi thanh vién vé Hay um hieu xem oat can thong tin gi dua hinh thie nao va khi nao. Tham khao danh sach nhiing ngudi hvu quan cua dy an trang ban bao cao kha dong dip an dé dim bao rang, ban khong b sot nguoi nao. Nen tap trung vac nhving ngudi co yai UO quan tong, Nhung clung dung quen nhung ngudi co vai tro it quan ugng hon, Hay heach dinh vige ban sé cong bd thong tin nhu thé nao va phai nhe ring ning hoat dong nay canp ton it thoi gian cang tot Naudi diéu phoi vien thong tin cia ban phir biet thir tur uu tién cong vise. Vi du, néu met khach hang thay dér yéu cau, cad nhom can phai biét ngay sur thay déi nay thong tin ho muon biét va can biét. 81 Thuong xuyén gap go vai tung thanh vién trong nhom. SU DUNG CONG NGHE THONG TIN Hay tan dyng toi da cong nghe mai dé cai thien s Ther dién at la mot cong cu rat hw ich tiet kiem thei gian voi dieu kign no dume sir dung ching each Hiew quan trongcan lu y la s6 ther han han duoc ngang hang sé chur ban gui dh, nghia la © ttao doi thong tin ban nén suy nghi thatedn than wie khi vide therva gin dt Gatti thirdi luc nay cn thye sin can thiet khong? Day co phar La phuiong ign truycn dat théng tin biga qua nbat wong, unh huong hien ti? theo thong le, gai thu dien uh cang it ang tét ma vin dim bao cong viée toi chay, va do la cach ban co thé 14m dung t6t uu thé efta truyen thong dign ti. Cung can choy dén yeu té tuong thie phn mém, neu ban trayén mot file da lieu qua duimg thie dien ii ma nguoi nhan Ii khong co phan mém tong wy de doc file dur ligu dd, thi xem nhu cruyén thong nay khong dat ket qua, Vige nay gay lang, phi thai gian vigeTRIEN KHALKE HOACH KIIUYEN KHICH THONG DAT HAI CHIEU Nbom dur an 1a ken chong tin chti dao gita khich hang, nhing nguoi hou quan, va gaim doe dun. Khuyen khich nding thong tin phan hei tung thuc la vo cung quan trong, Si dung cac cau hoi mé duai day dé dam bao thu duge ¥ kien va tinh cam chan that aia moi nguoi “Ban nghi chuing ta cd thé cdi thien Giich lam vide trong du dnt nay nf thé nao?" "Sau Ihi da hoan td? hoat ding dé, liéu (6 diéu gi ban much thay doi new diag lim laiz” LANG NGHE NGUGT KHAC Hay khuyén khich nhom du dn coi md va tung thue vai ban bang cach thé bién rang ban danh gid cao y kien cia ho va san sang lang nghe ho. Lay lam ré voi moi nguéi rang tham chi nhimg phan héi tieu cuc cling co thé la co hoi tic cuc dé thuc hign nung cai tien, va dam bao ring thanh vien trong nhom khong so bi tri dap khi phe binh hay chi trich nguoi khac. Ban cing hay rong cita doi vai nhimg ngudi hia quan aia du an - dieu quan trong la he eam thay <3 thé tiep xtic véi ban, dat cau héi chat van hay neu van dé true tikp vGi ban. Hay lion Lang, nghe mot cach can than, bai vi chi bang cach nay ban mai ¢6 thé biét la moi nguoi co hieu duge nhiing thong digp cha ban hay khong MOL GOT PHAN HOL > Chia whom dae an shan nbsing nhéon nb boar img vx bo dé tenig hop ee thang tin phan nhan, rai noi chuyen vei Din ve tien dé cut de ae “Ligu khaich hang sé phan ving nhic thé no voi nh ig gi chiing ta dang im ho cé hai ting khong?” “Ban co nhan thay bat cié phen img tiéu cure nao lién quan dén tien dé etic dyin khéng?” 82 Hay quan tam dén viéc Moi NguUdi noi gi va noi nhy thé nao Ding nghiip aia vt ph se Oot ote hii 1 sib vin ria nibsine cam thay re ta bay 00 ¥ bien erung theeQUANT DUAN GIAM SAT HOAT DONG Viéc giam sat hiéu qua sé git cho dy an di dting hudng vé mac do, thoi gian va chi phi. Hay tap trung trién khai ké hoach, xu ly nhanh cac van dé va su thay doi dé gitt cho du an phat trién theo tién do, THEO DOL TIEN DO DU AN N® ca nbirne RE boack dec chun bi chu déo whet cig 66 83 the hi that bai. du do can pheii C6 mot he thong gidm seit dé cank bea som bing Ludn luén so sanh tién do va ngan oh of Z : sach hién tai voi ké edn dé 66 thé xéy ra. Dem bao chdc hoach Ban dtu: chan rang ban ndém vitng nbiree bien phap gidin sal hiéu qué ra phuong thre Ney dione mot qin tiih cho phép phat hién ahteng vd de tiem dn 84 Khong bao gid duge GIAM SAT HIFU QUA 85 loi lang kiém soat, ngay ca khi moi viéc dugc thuc hien theo dung ké hoach. Hoi y kién nhing ngudi trong nhém vé cach day nhanh tién dé dean. Giam sat du an bao gam vide quan Jy that can than cdc ké hoach cua ban dé dam bao du an duoc thue hién trot chay. Giam sat co hiéu qua cho phép ban thu thap thong tin, qua do danh gid va dieu chinh nén do, hucng tor cic mue tieu cia due an. No cho phép ban trae doi thong tin vé tién dé va nhtng they doi trong du din cho cdc thanh vido cia nhom, nhung ngudi hau quan, cap tren va khach hang, va tao cor sc cho ban thuc hién nhung dieu chinh can thiet wong ké hoach. Dong thei viee giam sat cung cho phep han dinh gid duoc tién dd hien tai ctia du an so vai ke hoach ban dau.GIAM SAT HAT DONG: GIAM SAT NHUNG NIA CUNG CAP ‘pie dik Guan odie she Nhimg (rd nati thé suit phat tir eae nha cung cay nod, di han Khong thé pa Kem soar (uk Weg cat rate lut- tir phia nay Ha stam bao cing ban ebng giam sac duce ten daca cae nha cung ap. Vay ras eho ho cam giae rang, ho cing Ki mot thanh ven cua nhom durant bang ser mot tham gia rac Cad, hoy chun ie thic va gap go khong, thnk hut. Diu nay sé gig ban thee dea duoc tién do cud ho cho: cerqua trmh be tham su iy dn, cthie khang dei dén tue ho Ine nay cing Vi ey an tniemg én ten do chums ‘Cac thanh vin chudn bi bao cao tién do Giam déc du an téng hop lai cho nha tai tro, va nhumg nguoi hav quan SU DUNG CAC BAO CAO a Bat cu ai chiu uach nhiém ve mét cong viec hoac mot cot mde duran nao cing deu phai bao ligt ké trong lich hop danh gia cao tién do thuc hién cua minh. Khuyén khich dinh ky cic thanh vién nhém du an lam bao cao " nghiém toc, va nop bao cae dung thoi han, Cac bao céo can phai ghi nhan hien trang cua duran, nhung ket qua dat duac ké ct lan bau cao trude, ya nhting van dé, co hoi, hay nhuing mot de doa Ueni nang doi voi myc teu du an. Voi ur cach 1a giam déc du an, ban phai xem xet cac bao cdo va tGng ket tinh hinh hién tai cia du an cho cae nha tai tg va vbtng nguoi hin quan. Khi da danh gia duoc tam quan trong cua nhung van B dé duee bao cao. ban co thé str dung cac tin hieu dé, vang, va xanh (nhu den tin hiu giae thang) dé giip ban sip xép lich cho budi hop danh gia du an, Wong do. van dé khan cap nhat danh dau do se duge uu tién xem xet. Cac mue thao lugn sé duoc Té chuc hop danh gia dinh ky 6 giai quyét van dé va danh gia tién 46 Té chuc hop dinh ky dé theo doi cdc cot méc dy an ‘Cap nhat ké hoach néu cin thiét dé Gam bao du an di dung huong XEM XET YEU TO THOI GIAN Hay ink xem ban cin béo cio tién do va 16 chite cae cude hop danh gid thudmg xuven ti * Boi vol nhung dy an lan hoac phuc tap. can bao cao thutng xuyeo hon, Kh lin dau tien dy an phai gial quyér cac van dé nay sinh, cin phai thiet lap cac bien phap kim soat chat che va thuong xuyen Neu eae thanh vien truce day thucing lam viée doc lap, tht viec glam sat qua nhieu co the se phan rac dung. mtic nao. Ban co thé cin bao cto tuan hoac tham chi bao cdo ngay, thy thuge vao muc dé thiet bai ma mot van de cé thé gay ra néu khong duoc phat hién va bao cao kip thoi. 16 chute cae cuoc hop danh gid thudng xuyén sé giup gidi quyét van dé, thao Lugn vé tién do va danh gia hoat dong cia du an. Ban can phai to chuc tng két it nhat mai thang mot lan, va eo thé thuong xuyén han déi vei cie du an phic tap. hoac trong mot giai doan can thiet ctia du anQUAN LY DU AN TO cHUC C* cudc hop danh gid diene t6 chit trong suoi qua (rink thuc bien dit an dé thao [nan vé ibn dé va danh déu cae méc thei gian. Ne én hank cece cude hup nay moi ciich hid qua dé Rkbuyen khich sue cong tac trong nbom va cing cap cho tét cei céic ben tham gia mot bite tranh chink xac AC CUOC HOP PANH GIA 6 Khuyén khich cde thanh vien nhom phat biéu vé tat ca cac khia canh lien quan dén du an. vé bien trang cua dit dn 87 Bam bao rang cac cudc hop danh gia khong kéo dai dén muc buén ngu. 88 Neu du an ca tién bo, hay khen ngo? né luc cua moi ngudi. LEN KE 1HOACH DANH GIA Co hai hinh thie hop danh gia. Cuoc hop danh gia chinh thue thudng ky due 16 chuc it nhat 1a hang thang dé theo déi nhing két qua da dat duoc va nhiing van dé nay sinh trong qua winh thuc bien dy an. Cudc hop danh gia to chute theo su kién, trong dé cac ben tham gia. chang han ohu oha tai tre, duoc moi tham gia vao nhung thoi diém quan trong cia du an. Cac cudc hop nay thudng lien quan dén cac muc tiéu kinh doanh ctia dir an, Chung, ci thé duge 16 chic dé kiém tra xem du an co dang dap ung duoe mat so tiéu chi da dat ra hay khong. Thue té la tong mot so trudng hop, néu dy an khong dap ung ditoc cae tien chi dé, tuong lai cua du an sé duge xem xét lai LUA CHON NGUOIL THAM DU ‘Trong, mot 86 wudng hep, ban edn su hien dien cua nha tai tra. Nhung thanh vién chinh cia nhom du an sé tham du hau het cae cude hop danh gia, con cac thanh yien khac chi tham dur hop néu co ly do xde dang vé su hién dién cia ho, neu khong thi surco mat ctia ho chi lam lang phi thai gian. Neu mOtso ngudi chi can tham du vao mot hoac hai van dé, thi hay woe lung thoi gian ban sé dé cap dén cic van de do va de aghi nhtng ngudi nay dén trude mot chiit. Néu ban can phai cé mot quyét dinh, thi phai dam bao rang ngudi 6 tham quyen ra quyét dinh ¢6 mat tai cdc hop va chuan bi san nlting thong cin can thiét See Roars { ? Lieu cat ca nhung nguoi tham du sé dua ra nhimg dong gop co gid try trong cude hop khéng? ? Lieu co nhung thanh view nao trong nhom chi cén tham du mot phan cude hop khong? ? Lieu cae thanh yien cua nhom dur an tham dy hop bai vi ho van huong lam nhu vay, hay vi mor muc dich cu thé nae da? ? Liou sy vang mat ca mot nguet nao do co thé gay ra kho khan cho dy an hay kiiong? 38GAM SAT HOAT BONG Sw dung bao cao tién dé dé xay dung chuong trinh hop Phan phat chuong trinh hop cho nhimg nguéi tham dy Quyét dinh xem af can, co mat tai cuéc hop. CHU TRI MOT CUOC HOP BANH GIA ‘¥.CHUAN BECUDC. HOP Chia khoa dé chi ti thanh cong met cudc hop danh gia la tinh ky luat. Tong ket cdc muc tie gia, 0 tai phan dau cudc hop va phan phdi thoi gian cho ting van dé wong chuong uinh. Huong nhom du an vao viee danh gia, hon 1a vao phan tich, va sui dung cac cau héi nbu “Du an tien trién dén dau roi?” va “Nhting via dé nao da nay sinh ké tt cude hop truée?" Muc tiéu ctia ban Ia gitip moi ngudi cap nhat i thong tin vé tinh hinh du dn va * hicu ré nhiing cong viée dang duge tién haoh. say edn phat chan bf chi ho vic ay. Cree tune chia bap dé trink hop dé THIEY LAP KY LUAL nghiena kbuic did ved ia mot guid se ng fut mot neti re thot gutn CunG C6 Cac MUc TIEU 89 Ban can phai nho tham khdao céc muc tidu trong Nhac nhé moi ngusi sudt gua trinh hop, ghi nhan ohumg ket qua dat vé chuong trinh hop duoc, nhting van dé con t6n tai, va can déi thoi néu ho di lac dé. gian aia cudc hop. Neu moi nguci di lac dé hay noi nhang van dé khong lign quan, can phai dua cude hop tré lai cha dé chinh bang cach nai vai ho ring “Ching ta co mat tai day hom nay khong phai dé ban vé van dé do - moi nguoi hay 90 us | quay tre lai van dé chinh ” Vao nhting thai diém Luon tim cach két thich hop. hay téng két nhimg quan diém va thuc cud¢ hop bang quyét dinh di duge tinh bay. Kbi mat s6 muc mot chu dé tich cy tiéu da hoan thanh, hay tim cach giai phong bet nhting nguoi khong cin can cho cudc hop nua 59AQUA Ly DUAN VUOT QUA TRO NGAI BA ke baw lap RE boach ete dn tét den dan, mot khi edie efi vao ibuc Hien trong thie te thi cate vein dé se neiy sinh. Hay khuyen kbich cde hank vien nhom dir at neu va van de va sie dung cac ky thucit gidi guy van dé dé riegt qua ubitig kho kbdn do. 91 Xem xet tat ca cac khia canh cua van dé true khi c6 gang giai quyét. 92 Nen nho rang, biet truoc thi sé san sang truce. 93 Dé nghi cac thanh vien dy an dua ra cac giai phap cho van dé. \ vi py THUC TE . oinn duac sae river? ve oe ran noi vé ca thE = vg Err seat nang how do ret ht bor vi nos chung hang Ni ny br gjao cham “POL we! BO dO pra goo nang, Say hath Ue T6 MOL1O NGAL Muc dich quan trong nhat cua ban Ja son phat ién van dé dé ngan chan khong cho ching tr thanh khting hoang. Rat khé co thé tien hanh cdc bién phap ngan chan khi van de da ud nen khan cap. Co the ban phai bé them cong suc dé xem xét cac vin de 4 c6 thé cudi cing ching khang xuat hien. song ot hon 1a luon de cau cinh giac, con hon Ja dé mat van de nae dé phat sinh ma ban khong Jang trac duoc. Voi kinh nghiém cia minh, nhom dy an sé xac dinh tt hon lieu eo van dé phat sinh hay khong, Ban can phai dac biet hu y dé phat hien nhtng van dé co nguy co tae dong manh den dy an, va tien hanh nhung bien phap can thiét ude khi chting tro thanh van dé khan cap. @ XU LY TINH HINT CANG THANG, Do vie due an thing erp pris PO thar yeu c thie bien cog tue vor cae Maar ding nhs dont shtcomy ngiiy. om la khong cn 7 ay sinh ke 8 met) duong, thu din dd chasing may sinh Rho ci Prarginonanginn enc" TM Oe cm da nep vO TEV hae cate Tuy nrvér. ui a cae thanh wen non A en hann, hi T ‘ john va than jy kno da 280 john ve thos than ve ‘hatch song cong. thei dim ma Trang eriime bup néy. ce Mey an co thé cat tHE staal c1en wham die do ei es Tien rang, anh ve va Cae ona) be ae sper ahusong Naty gag eas sien (0h hin bag Sree aha eno dang pean ma Ae CET Tr may CUP dh ea ind ing dan nang vanes thon ga ve PUTS on Sonat cang thang, sia CA gina vhitm. Whimg ae new ra hang paw muen do yeu cad © ey wien who Pang, va cho ribtong madi do agit pte sama, snot Than 0 OME NT TO vax mgt co hi sho cha gy carn 178 whey Oh teh rang, SUG thu hong ; sears te cc tanh Am gan hos o NO thc ahang, yeu

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  Cẩm nang kinh doanh harvard- Các kỹ năng quản lý hiệu quả

  Minh Hoang VU

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