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Non-Profit Organizations (NPOs)

Customer segment profile Opportunities in the market segment Case Study


Context:

Addressable needs How can FIs help? A bank is looking for a solution to provide increased transparency in the
donation process made by the donors to the NPOs’.

Traceability Transparency Time Opportunities:


30% of money NPO’s heavy Due to the Collections From 2012-2018, online donations worldwide increased year-on-year at an
donated as reliance on nature of the average of 10.7%, cumulatively adding up to USD 149.1 billion.
foreign aid is lost public funding non-profit
to corruption and demands industry,
Recommended solution:
fraud, according greater raising funds is Increased desire by the public and Provide a affordable and transparent
to the United transparency a recurring NPOs for cost-effective collection and traceable solution to transfer It is recommended that the FI utilize digital technology to prevent international
solutions that offer a greater level of money overseas allowing aid payments fraud.
Nations. in donations. struggle for
them. auditability and traceability of customization of payments frequency. • A cloud-based, end-to-end digital payments solution can be created to
donations. provide a secure, private and fully-traceable service.
Religious • Currency exchange can be done by the banks to eliminate the high foreign
Charities
Organizations exchange and bank fees.
• All transactions are traceable and permanently recorded in the platform.
Non-profit Companies • Fraud detection and protection programs are also included in the system.
Insurance

Global trends Client impact:


• Decrease in the cost of cross-currency payments through optimization of
There is a growing need for group Insurance policy tailored to the needs bank and foreign exchange fees.
insurance policies by NPOs without of NPOs.
P&L statements. • Increase transparency of donations through payment tracking system.

31% 25%
40%

31% of donors 25% of donors 40% of Contact Us:


Loans

worldwide complete their Millennial


donate to donations on donors are
NPOs outside mobile enrolled in a Varun Mittal
FinTech Hub
their country devices. monthly giving Rising necessity of NPO-tailored Assess creditworthiness of NPOs by EY Global Emerging Markets
of residence. program. loans for acquisition, construction analyzing their payments footprint, FinTech lead www.ey.com/sg/FinTechHub
and equipment. such as rent and utility bill payment. varun.mittal@sg.ey.com

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