CHAPTER 9:

GROUPS &
WORK
TEAMS!
THE
DIVISION OF FORMAL GROUPS
Table 10.4
Textbook page 203

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2
CONTENT DIVISION OF INFORMAL GROUPS
Table 10.4
Textbook page 204

COHESIVENESS
10.4.4
Textbook page 209
COMMAND
GROUP

Division
(pembahagian)
of formal groups! TASK
GROUP
Command Exp:
group Market Researcher, Marketing
Assistant, Public Relation (PR) Officer
o Determined by organization’s will reports directly to Marketing
hierarchal chart Manager

o Group of individuals who

report directly to a given
manager

o Consist of a supervisor &

subordinates

o Subordinates report directly

to this supervisor
Task Group
o Group of people working together to complete
a task / accomplish specific goals, within a
specific time frame
o When issue raise up, boss will call on
expert together with other employees
to settle the problem
o This group can be formed by drawing anyone
from any department
o Organization will assign goals to be achieved to
members in task group
o Other common task group:
Ad hoc committee, Standing committee
Exp
AD HOC COMMITTEE
Temporary committee formed for a
specific task or objective and dissolved
after the completion of the task or
achievement of the committee’s objective.
exp: Investigate customer complaints on
product quality & find solutions to the
problem
STANDING COMMITTEE
Those committees that an organizational
use on a continual basis
exp: Every new intake in UiTM, curriculum
committee will guide student related to
curriculum
INTEREST
GROUP
Division
(pembahagian)
of informal
groups! FRIENDSHIP
GROUP
 INTEREST
GROUP
▪ A group of people who working together to
Exp
attain a specific objective

A group of ▪ They are bound together by common interest

student join an
Add Maths
tuition to
▪ Exist purely because of mutual interests and have no formal
improve their mandate from the organization.
grade
▪ Goals & objectives of this group may not be related to
Members in organizational goals & objectives
Sierra Club
focuses on
protecting the ▪ Their goals are normally specific to
environment as each group’s interest
well as the wild
places on earth ▪ Usually continue over time & may last
longer than general informal groups
 FRIENDSHIP
EXP GROUP

❖ A group of people brought together as they share

A group of one or more common characteristics
employees forming
❖ Formed by members who enjoy similar:
an exercise group - social activities
- political beliefs
A golf team - religious values
- other common bonds

Gym-addict team ❖ No formal ties between them

❖ Often meet up after work to participate in activities

Zumba group
dance ❖ For fun & doesn’t have specific objective to achieved
 COHESIVENESS
(KESEPADUAN)
o Measure the attraction of the
group to its members
o Degree to which group members
are attracted to each other &
motivated to stay in the group
o Desire to stay in the group famous
一Someone&

attract other group as well

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 INCREASING GROUP COHESIVENESS TIME MEMBERS SPENT TOGETHER
CHARACTER
Members that share same characteristics • By spending time together, it will increase

such as: cohesiveness

- Gender • Because?- more time spend bring them closer to each

other
- Race • Exp: In an organizational setting,
- Religion people who work near each
Will form a stronger connection GROUP SUCCESS other are more likely to spend
more time together
in a group
• When group have history of
SMALLER GROUP success, they will be more ELITISM
cohesive • Elite: a select group that is superior in
• Better group cohesion when the terms of ability or qualities
• People will have interest /
group is smaller
incentive to stay in a group • Difficulty to entry, increase the
• But depends on task of the group that are doing well cohesiveness
Itself
• Why ? – need to pass a lot of test
• Opportunity to get to know each – need to be qualified
other well • Example: To be selected as student in UTP, they need to go
• When members meeting up, there will be high degree of through several test.
interaction & communication with each other compared • So, when they pass all the test, they will not quit from there
to large group anymore as they know how difficult it is to enter
THANKYOU !

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