Professional Documents
Culture Documents
Design: The American College of Surgeons and South- Results: Recommendations based on the literature and
ern Illinois University Department of Surgery hosted a expert opinions have been made for the identification,
1-day think tank to develop strategies for early identifi- remediation, and reassessment of problem residents.
cation of problem residents and appropriate interven-
tions. Participants read a selection of relevant literature Conclusions: It is essential to set clear expectations for
before the meeting and reviewed case reports. professional behavior with faculty and residents. A notice
of deficiency should define the expected acceptable behav-
ior, timeline for improvement, and consequences for non-
Setting: American College of Surgeons headquarters,
compliance. Faculty should note and address systems prob-
Chicago, Illinois. lems that unintentionally reinforce and thus enable
unprofessional behavior. Complaints, particularly by new
Participants: Medical and nursing leaders in the field residents, should be investigated and addressed promptly
of resident education; individuals with expertise in through a process that is transparent, fair, and reasonable.
dealing with academic law, mental health issues, learn- The importance of early intervention is emphasized.
ing deficiencies, and disruptive physicians; and surgical
residents. Arch Surg. 2012;147(7):642-647
A
PROBLEM RESIDENT (PR) IS bal outbursts, physical threats, refusing to
“one who fails to meet the perform tasks, or exhibiting an uncoop-
standard of performance in erative attitude. Institutional leaders are
one or more Accredita- required to have policies that address such
tion Council for Gradu-
ate Medical Education (ACGME) compe- CME available online at
tency.” 1(p201) Such residents consume www.jamaarchivescme.com
substantial program director (PD) and staff
time, adversely affect patient care, and dis- behaviors whether caused by impair-
rupt team function.2,3 Deficits may exist in ment due to substance abuse or other psy-
chiatric disorder, external life stressors,
See Invited Critique personality characteristics, lack of train-
at end of article ing, or system factors.
Although disruptive physicians con-
all core competencies; this article focuses sume considerable attention, 50% of the
on the resident with behavioral prob- concerns are associated with only 9% to
lems. This is defined by the American 14% of physicians.5 This minority is re-
Medical Association3 as “personal con- sponsible for 50% of malpractice claims
duct, whether verbal or physical, that nega- costs.6 Preliminary results on a 360° instru-
tively affects or potentially affects patient ment assessing the core competencies sug-
care including conduct that interferes with gest that disruptive physicians may not dif-
one’s ability to work with members of a fer significantly from other physicians in
health care team” and by The Joint Com- mean performance but have an increased
Author Affiliations are listed at mission as behavior that undermines a cul- frequency of low ratings (the tail of the
the end of this article. ture of safety.4 This behavior includes ver- distribution is skewed). 7 In a single-