Professional Documents
Culture Documents
DEVELOPMENT
Outcomes & Evidence
Progress Inventory*
MINOR IN LEADERSHIP STUDIES
Center for Student Leadership Development
Memorial Union
University of Rhode Island
*The Outcomes & Evidence Progress Inventory is the intellectual property of the Center for Student Leadership Development (CSLD) at the
University of Rhode Island and cannot be reproduced in part, or in its entirety, without the written permission of the acting Assistant Director of the
CSLD.
OUTCOMES
• Outcomes (Self-Leadership, Interpersonal and Organizational, Leadership Theories, Inclusive Leadership, Critical
Thinking)
• Targeted Classes
• Experiences
• Evidence
GENERAL INFORMATION
• Regardless of your major, you can minor in Leadership Studies.
• Requirements may be satisfied by completing 18 or more credits related to leadership and offered by more than one department.
• Twelve (12) of the 18 credits must be at the 200 level of instruction or above. A course grade of “C” or better must be earned in each graded course. At least 12 of the credits must be earned at
URI.
• No course may be used to apply to both the major and minor fields of study. Courses in General Education or for other minors may be used for the minor* (*this does not apply to students in
the College of Business). With the exception of internship credit, all courses for the minor must be taken for a grade. The Introductory class must be taken before the internship and the
capstone course.
• Application for the minor must be filed in your academic dean’s office no later than the beginning of the final semester or term.
• Approval of the minor does not guarantee that the suggested courses will be available to you on a schedule correlated with your graduation plans nor guarantee space in any required course.
Introductory Course HDF 190: FLITE Only offered in spring for first-year students
3 credits or
HDF 290: Modern Leadership Issues Offered Fall and Spring for sophomores & juniors
Internship HDF 417: Leadership Internship Requires 40 hours/credit with a min. of 80 hours & a max. of 120 hours of documented internship
3 credits or experience for graded credit
Experience through Office of Experiential Learning & Community Engagement
or
Internship Class in Academic Major The only time the major and minor can overlap
Capstone HDF 412: Historical, Multi-ethnic & Alternative Leadership Offered only in the fall with preference given to seniors
3 credits or
COM 402: Leadership & Motivation Offered in the spring and summer with Dr. Leatham
or
BUS 441: Leadership Skills Development Offered in the fall and spring with Dr. Cooper
or
HPR 411/412: Honors Senior Seminar
Must be in Honors or have GPA of 3.3
Portfolio HDF 492: Leadership Minor Portfolio Taken last spring semester of enrollment (some exceptions)
1 credit
*Additional classes may be appropriate and therefore added to the list; see CSLD for the most updated list or bring a class that you think should be an elective
You need to have your own act together before you can lead others:
2. Lead Yourself
▪ Time management
▪ Organization
1. Know Yourself ▪ Self care
▪ Self discipline
Lead Others ▪ Strengths ▪ Perseverance
▪ Weaknesses ▪ Develop and maintain family,
▪ Values PROGRESS interpersonal, and intimate relationships
▪ Needs ▪ Academic, social, personal goals and
P ▪ Styles objectives
R o Learning
O o Teaching
G o Personality P
R o Membership R
E o Leadership O
S G
S RE-EVALUATE R
former stages as E
you progress S
4. Develop and Refine S
Skills
1. Student will demonstrate autonomy and a HDF 190 Freshman Year of College In HDF 190, we constantly talk about our own decisions as well as life on campus. Life has been so
minimized need for approval much different from being on a college campus compared to living at home. I have more priorities as
well as responsibilities because of the fact that I am technically now living on my own. I'm making my
own decisions and get to do what I want because I live by my own rules. All of the choices that I make
benefit or harm me and me only and I don’t have to worry about the consequences and its impact on
others since these choices are made mainly only towards myself. Since starting college, I have started
to learn more about myself as a student and as a person. I’m becoming more aware of what my real
potential is and also what my limits are. I have started to see what type of people that I need to start
surrounding myself with. I’ve started to have more focus and more determination whether it’s through
my academics, involvement, or just normal life on campus. I have started to have more self-control
because it does come to certain situations where peer pressure has been a huge factor. I used to be
the type of person who would always want to go hang out with friends regardless of how much work I
might have for school. Although I have worked towards developing as a person and becoming
more dependent, there are times when’re I feel as though I am gaining feelings of doubt and
low motivation which has sometimes caused problems for me. I would usually depend on my
family to help me make important life choices or even sometimes try to follow the rules or
expectations that they seem to set for me. Having that easy route made things so much easier
for me while being at home, but coming to college and having to do things for myself has been
difficult in some cases but is also helping me to grow as a person. Procrastination was a huge
thing for me, but I have now learned how to manage myself and push myself to better focus. I’ve
started staying consistently on top of my courses, have gotten involved on campus, and still have time
to hang with people I love. With that, I’ve started to shape into the person that I believe will get me to
the level of success that I’m working hard towards.This expresses the idea of autonomy and a
minimized need for approval because I’m in charge of my own life now and all the decisions and
choices that I make are reflecting on me. In this way, I’m in control of how my life goes and have the
power to shape my future in the way I want and hope for.
This sense of autonomy and minimized need for approval is an important step because not
only does it move towards a greater degree of independent, but it also highlights the idea that
I’m the one in control of my life and shaping the type of person that I want to be. With
independence, I am learning how to do things on my own without having to worry about other
people’s thoughts as well as learning how to be motivated to taking the steps or using the
resources I have to help guide me if I ever get stuck. I’m becoming less dependent on those
around me and more dependent on my own capabilities. In regards to control, it serves as an
important step because I decide who i want to be, what are the best choices for me, and where
I want to go without having to worry about anyone telling me what to do. There are no
expectations for me to follow besides the ones that I set for myself. It gives me a sense of
greater responsibility because of the fact that I’m at fault for where i end so it gives me a drive
to be better and remind myself of why I am here and what I came to do. Need to keep pushing
myself to get to the end goal of being successful, but also being happy.
SEE EVIDENCE #1
As a result of all of these changes, my emotions started to run high. I started become sad and scared
of the future because the fact I didn’t have as much control or ability to carry out the plans that I had
for both the semester and the year. I also started to become less motivated and more mentally
drained because of the difficulty to balance everything such as my academics, involvement, and work.
It even reached the point where I had a mental breakdown because I didn’t think I would be able to
manage or balance everything that I needed to.
It was at that point that I realized that something needs to happen in order to suppress all of the
emotions that were going through my head. I first started by talking about how I’ve been feeling and
what I’ve been going through. Usually, I try to keep my feelings and thoughts in because I don’t want
to feel like a burden which causes these emotions to start consuming me till I eventually explode.
Talking with my close friends about what’s been going on made me feel better in the sense that it
allowed me to express my emotions and get advice as to what I should do. These served as starting
steps to getting back on the path that I was working towards. They also assured me that I was doing
well, and can’t focus on or try to control things that I don’t have control over. Since that day, I started
to try to be in control of everything and focus more on the present rather than so much in the future or
past. I’ve been able to manage my feelings and emotions more as a result of being able to talk to
people I trust and not focusing on so much at once. I also started to practice more self-care and taking
time to myself to give myself time to recharge and relax rather than trying to do so much all the time.
Stress Management Tips for Students. (2016, January 21). Retrieved April 16, 2018,
from https://psychcentral.com/blog/stress-management-tips-for-students/
SEE EVIDENCE #3
5. Student will demonstrate the ability to CHM 124 Stress is something that creates doubt in my mind and makes me hesitant on many decisions. In my
manage stress MTH 142 opinion, stress is something that I am constantly in a battle with and is always on my shoulder.
PHY 203 Overtime, I have learned how to manage my stress and have come up with different methods in order
to help me get there as well as gotten some pieces of advice. The first step for me was to first be
aware of where my stress was coming from then I came up with ways to lower it or get rid of it
completely. For academics, I gained a better knowledge of structure and time management. Time
management is something that has helped my greatly with stress because it has allowed me to me to
take more advantage of time especially free time. During the week, I do that "9-5 shift” where I don’t to
my room during classes but instead go to places where I can do my work. With the breaks I have
between classes I get some assignments done so I don’t have to worry about them later. I usually get
the easier assignments done in that time period since they son’t take as much time as the harder
assignments. When I find myself with free time and nothing to do, I sometimes push myself to do
homework so I have less on my plate. I also like to plan out my day where I put aside time to relax and
time to do work which has been very beneficial. Along with time management, I’ve also became more
organized. Setting check lists of the the assignments I have to do and their do dates along with
marking when exams and projects are coming up has helped me out a lot. With methods I’ve been
ahead in many of my classes and have realized I’ve been less stressed and more relaxed. This
benefitted me the most in CHM 124, MTH 142, and PHY 203 as these are the more difficult courses of
my freshman year.
For my personal life, I’ve just been able to manage my stress by doing less but working harder. I was
told at the beginning of my freshman year of college that it’s better to be part of 2 clubs and work
harder in them instead of trying to balance too many clubs. I’ve stuck to two clubs and have limited the
amount of things that I do and have been more committed to them. I now know when something
would be too much instead of trying to fit everything in which has helped to lower the stress that I used
to have trying to be involved in everything.
SEE EVIDENCE #4
7. Student will demonstrate practice of the First Year Resident Assistant Being ethical, in my opinion, is the most prevalent or should be the most prevalent in leadership
personal code of ethics positions. Especially when others are coming to you for guidance and support, and even just looking
to you on what are the right things to do.
I feel as though my personal code of leadership/membership ethics are the most seen as a Resident
Assistant. As this being my first year as a Resident Assistant, I need to make sure the work i do is
impactful and important especially since I’m overseeing first year students and also serving as a part
of a staff. The specific components of my personal code of ethics is present in both my connection
with residents and also my work with my staff. Although, it fulfills my involvement in both these areas, I
feel it's more beneficial towards my connection with residents. First, there's the idea of being fair. I feel
as though I display this mainly with my values of Harmony and Communication. My value of Harmony
allows me to push away from conflict and work towards compromise between the two parties, and I
achieve this by listen to what each side has to say and work towards a solution that is beneficial to
both sides. My Communication value plays a role in just talking to them openly and using that as a
way to guide the conversation to a better place. Next, there’s honesty. I believe being honest on what
my limits are and when I need time to myself has helped me balance my job and my school work, and
also being honest with my residents by laying down the rules and making them aware of when things
have become an issue. This is projected through my Discipline value because it allows me to create
structure and rules for my residents to follow while also making sure I follow them as well to be fair,
and also providing structure and plans for myself to keep me from being overwhelmed. Lastly, there’s
taking responsible for my mistakes. This is shown through more of my Communication value because
it allows me to discuss with my residents on things I might have messed up and make sure that I
verbalize the right information to make them aware so there's less confusion. Also just being aware of
the what I need to do to be an effective and efficient Resident Assistant for the sake of of my
organization and for the sake of my residents.
SEE EVIDENCE #23
One of the major goals that I have for myself in terms of career is definitely obtaining my EMT license
by the time I graduate to ensure a job during my gap year, but also to take on new experiences in the
healthcare field in order to gain experiences and learn skiils that could be of great use in the future as
I work to become a Physician’s Assistant. Being part of the Emergency Medical Services (EMS) on
campus is a great opportunity, but I want to work towards branching and gaining other experiences
especially in a hospital setting. I hope to get that through clinical rotations, shadowing, and more. In
terms of personal goals, I want to work towards being more confident in the decisions that I make as
well as giving myself more credit as to all of the things I’ve accomplished so far. I’m the type of person
to focus on the things that I haven’t done and beat myself over that rather than realizing all the things
that I have done. I need to realize that each person goes at their own pace, and I’m going at the pace
that works or was meant for me. This goal basically serves as a way for me to work towards being
okay with not having control all the time, giving myself time to recharge and celebrate my
accomplishments, and just spend more time living life rather than stressing so much about the future.
It may be difficult especially being a senior about to graduate soon, but I believe that it’s definitely
possible.
12. Student will show evidence of goals and HDF 190 Resident Assistant Application and In HDF 190, we are constantly informed and constantly discuss the importance of setting goals and
objectives that were planned and Interview the use of specific leadership models in order to get us to those points.In my personal opinion, I feel
achieved Dean’s List as though setting goals is beneficial in general because it somewhat provides purpose for the things
that we do. For example, we do well in school in order to graduate and get our degrees. We get
involved for new experiences and getting out our comfort zones. For me personally, setting goals
allows me to be more focused and creates a plan as well as structure to my everyday activities
especially for academics.
Two major goals/objectives that I am very proud of myself for achieving are making Dean’s List my
first semester of college and getting the position of a Resident Assistant for my sophomore year. For
Dean’s List, the overall goal was just to make dean’s list in general. The objectives were to make sure
that I was up to date with all my assignments and all my assessments, make sure that I did practice
and had a full comprehension of the material, attend every class, and stay organized and on top of
everything. I wanted to move way from procrastinating and away from slacking. With the courses that I
had being a biomedical engineer, they were more difficult than I believed, but by always reminding
myself of my objectives and the end goal it motivated me to do what I needed to in order to be
successful. With the objectives that were set and planned, I was able to achieve the goal which was to
make dean’s list. When it came to the application to becoming a Resident Assistant (RA), the steps
that were taken were similar but different at the same time. It was the same because the goal was
what I was trying to do which was to be hired as an RA, but these objectives were slightly different.
One of the main objectives was to make sure that I wasn’t nervous and have more confidence in
myself. In other words, be myself. Also, another one was to be patient because the application and
interview process was over the span of time, so I needed to make sure I didn’t focus too much on it or
stress myself out. I would also say that another objective of mine was to make sure that I was
prepared so since I was close with some RAs, I would talk to them on what the interview process was
like and make sure that I didn’t go into blind. By following these and staying calm, I was recently hired
as an RA in Gorham Hall for my sophomore year.
SEE EVIDENCE #6
Leadership Inventory Revised 08/22/2017 !14
13. Student will show knowledge of the
“Hierarchy of Needs” theory by Maslow
One experience where I feel I recognize the application of servant leadership in myself and my fellow
Rotaract members is through our volunteering at the Best Buddies Formal. Best Buddies is an
organization at URI where current college students build relationships with individuals that have
learning or development disabilities. They provide them the opportunities to make new friends and get
experiences that we all should be able to have regardless of a disability. Just being at this event was
very eye-opening and touched my heart because it allowed me to see that even us young college
students can make a difference in someone’s life through serving as a friend. The components of the
servant leadership model that was the most prevalent in this experience was awareness, empathy,
healing, and building community. All of the components of the Servant Leadership model were
prevalent through this event as we worked to make an impact on these individuals and provide
them with a great experience. Listening was just being there to listen to what the organization
needed us to do, and listening to what the participants needed. Empathy was highlighted through
the act of building that relationship with these individuals whether it being a smile or having a general
conversation with them about how their day is going and seeing if they’re having fun. Healing was
shown through just making sure that everything is going smoothly for them and just working to making
sure that they are having a good time. Stewardship was shown through the idea that we knew
what our purpose being there was which was to give these participants a good time as well as
trusting each other with the stations we were assigned. Commitment to people was highlight
through the fact that we came in with a positive attitude and were motivated to work alongside
this organization to make this a successful event. Building community was highly shown because
we were able to come together as parts of a different community in one general environment and build
new friendships and get to know each other. There was awareness which I believe is the most
important in this case. It allowed us to be more aware that everyone has different stories and different
backgrounds, but even though we’re different we all are still looking for the same thing. Persuasion is
shown through the fact that we took initiative to help where it was needed, and by leading by
example it encourage others to do the same. Conceptualization was shown through the fact
that we understood that although these individuals were happy at this moment, they still face
other issues and we tried to take action and get involved in other events to gain personal
relationships with them. Lastly, there's foresight. Foresight was seen through reflection of the
event. We discussed what we did in that moment and how that made an impact, and also how
it makes a small, positive long-term impact.
SEE EVIDENCE #9
37. Students will demonstrate knowledge of HDF 190 In HDF 190, we were introduced to the "4 V’s” theory of leadership and discussed how it connected to
the “4 V’s” theory of leadership by Grace our specific values in whatever ways we thought. The basic purpose for the 4-V Model of Ethical
(Center for Ethical Leadership) Leadership is that is basically sets out a base or a guide for individuals to use their values in order to
push towards that sense of common good. It also reinforces the idea that values should be referenced
to along with behavior and actions which in a way encourages the concept of knowing, being, and
doing that are presented in the Relational Leadership Model. In other words, what this means is that
the acts that we do and the way that we act when it comes to leadership and being effective leaders
should symbolize our values and how we believe the common good can be obtained.
The 4 V’s of this theory are values, vision, voice, and virtue. From my understanding of this theory,
values connect to the top 5 values that were given to us through the VIA Assessment. Having
knowledge of what our specific values are is the starting point to this whole process. We need to be
aware of what we are passionate about as well as what we stand for as individuals, and that is
represented through our values. Virtue are the groups or categories that our values fall into. It also
refers to the general idea of what the common good or purpose is. It pushes us towards better
practice and making it more clear on what the right choices are in different situations. When it comes
to vision and voice, I have possibly interpreted in a different way as other students, but it could come
to the fact that we possibly all define it the same. I define vision as what we want to see change, and
what the ideal world we kind of want to live in or the environment we want to place ourselves in. Vision
somewhat gives us a visual of what type of change we potentially want to create as well as what we
want to live by. Through that it allows us to be more thoughtful of what actions we want to carry out
and how our actions can either benefit or harm the change we are striving for. As for voice, it portrays
a quote or idea of what we want to remind ourselves with in order to stay true to working towards
making that change. Along with the 4-Vs comes three other core elements that are essential to the
ethical leadership model. These three elements are service, polis, and renewal. Service is the help
that we provide for others and how our values create a frame for that. It helps us to realize what we
can do for others and what are the best choices for that. Polis, in other words politics, refers to the
idea of portraying what our vision is to the public. Lastly, there’s renewal. Renewal is the act of moving
away from acting and spending time on making sure that our values and vision are in like with the acts
that are being carried out.
Komives, S. R., Lucas, N., & McMahon, T. R. (1998). Exploring leadership: For college
students who want to make a difference. San Francisco: Jossey-Bass Publishers.
SEE EVIDENCE #10
The Relational Leadership Model consists of three core principles known as knowing, being, and
doing. The principles of knowing, being, and doing are essential to the importance and use of the
model as it creates a framework for better application and understanding. Knowing in a sense serves
as being aware of perspective and opinion. Knowing how you believe change is made and what skills
can be used to make that change in comparison to others is a baseline for the knowing principle. The
principle of being, in my opinion, reflects that phrase “actions speak louder than words”. Being aware
of what you stand for (in there words your values) while keeping in mind that other people might have
different values and beliefs than yours is crucial to understanding what the purpose of being principle
is. Also, carrying out those positive values and beliefs in what we do and reminding ourselves that our
actions affect those around, whether it is in our groups or environment, is something that plays a huge
role in this principle. Finally, for the doing principle, it’s basically taking the ideas of knowing and being
and putting them into affect to get the goals that were set or being reached for. Using these principles
simultaneously can help individuals work towards being more positive and ethical leaders along with
the five components.
Again, the five components of the Relational Leadership Model are inclusive, empowering, ethical,
purpose, and process. Inclusive is to include and involve everyone as well as their thoughts, opinions,
and ideas which creates that diverse perspective in a group or team. Empowering serves as a form of
motivation that allows people to understand that their opinions and thoughts are wanted and helpful
and that they have a big purpose in the success of the group. Ethical is being truthful and fair to
yourself and others when carrying out decisions or working together. Purpose is being able to work
with others that generally have the same goal or idea but still being able to have that sense of
individual commitment that assists in the overall process or steps to getting toward the goal. Finally,
there’s process which refers to the decisions and steps that the group takes to achieving the goals
that they have set and carrying out the purpose.
Komives, S. R., Lucas, N., & McMahon, T. R. (1998). Exploring leadership: For college
students who want to make a difference. San Francisco: Jossey-Bass Publishers.
SEE EVIDENCE #12
Outside of the classroom, the relational leadership model is applied also in D.R.I.V.E. which is one of the main
organizations I’m involved in on campus. The components of the relational leadership model that are applied the
most in this organization are purpose, empowering, ethical, and inclusive. Purpose serves somewhat as the base
for our organization because our main goal is to further diversify campus and we make all our decisions through
this main purpose. Inclusive is highlighted because we like to create a welcoming and comfortable environment for
all our members to be it easier for us all to express our voices. Empowering is there with encouragement and
motivation from each of us that also allows others to express their opinions and to take initiative in everything we
do. For ethical, we use this as a way to ensure that the decisions we are making will have positive impacts and are
the right choices.
SEE EVIDENCE 13A
As an employee on the Housing and Residential Life (HRL) team at the university, I’m constantly putting
the components of the Relational Leadership Model into action through facilitation as a Resident Assistant
(RA). As a RA, our main goal or “mission” is to ensure the safety of our residents as well as maintaining
the standards of the building. The first component is inclusive which is taking account everyone as well as
their thoughts, opinions, and ideas which creates diverse perspective in a group or team. I believe we
portray that as RAs by giving the residents the opportunity to speak out and share any thoughts on how
they believe the building could be better or how we can be of more assistance to them. Next, there’s
empowering. Empowering is a form of motivation that allows people to understand that their opinion and
thoughts are wanted and helpful. This is shown throughout the building by making sure that our residents
know that we are here for them and will listen to what they have to say. In that sense, motivating them to
be more verbal with us, and what issues are going on so that they have an easier time adjusting as first
year students. Ethical is being truthful and fair to yourself and others when carrying out decisions or
working together. This component is mainly prevalent in acts of enforcing rules or policies of the building
and university to the residents. Making sure that we present the policies, but also following them
ourselves to maintain balance. Also, being honest and responsible with them and with the choices we
make under this position. For purpose, it’s being able to with others that generally have the same goal or
idea but still having that sense of individual commitment. As each RA is a member of HRL, we are all
working together towards the same goal or purpose of playing a role in creating a comfortable and
welcoming environment for all residents on campus. Although we are all part of the same team, we still
have individual responsibilities and priorities that we must carry out. With the use of our individual styles
coming together in our staff, it’s creating a more diverse community in each residence hall and in HRL as a
whole. Lastly, there’s process which refers to the decisions and steps that the group takes to achieving the
goals that have been set. The process that we all take can differ greatly since we all have different styles
that we bring to them team. We are always learning from each other, and that can benefit our sense of
leadership in the building and how we lead our residents. The steps we take are related to making sure the
building is running smoothly. Although we might make mistakes here and there, we learn from our
experiences and do better for next time. It’s all part of the job, and all these components aid in our mission
of being a main resource for first year students as they adapt to new college experiences while creating a
comfortable and positive living environment for each and every one of them.
SEE EVIDENCE 13B
In regards to constructivism, there’s the constructivist view of learning which is shown through
different practices but ones that are more hands-on and active, such as experiments or real-world
examples. This is beneficial because it allows those who are learning to think more and work outside
the box to get to the point that they need to. They are using the current knowledge that they have on
the issue or event while also gaining new knowledge that will then be reflected and discussed upon.
Being able to also address how and why one is doing what they are doing is very crucial to the
concept of constructivism because it really shows how when it comes to individuals with different
experiences, beliefs, and knowledge they tend to act different as they see the world different in some
areas. It also helps to formulate the idea that the views and understanding of the world is also
constantly changing through these new experiences and this new way of learning.
Once we learn about a new model of leadership, we are constantly discussing how we believe we
express the model and some of the components and also talk about how we can forward with it now
and in the future. This highlights the portion of constructivism that presents the idea of reflecting on
and discussing the new information given using the experiences and knowledge we already have to
help show that personal connection and application. Through all of the people that show their
connections to the models, it’s interesting to see that although we all are receiving the same
information because of the experiences we have had and our beliefs, each of us have a different
interpretation of how the model can we used and the components within them. This is specifically
shown through the Servant Leadership speeches we had to do. Before the Servant leadership
Model was first presented to us, I thought of service as more so events and acts that made a
huge impact on people, groups, or the community. I didn't necessarily consider service or acts
of servant leadership to be acts so small. Through that, it was great to see what various people
characterized as service, how they feel the servant leadership model could be used, and why
the assist in service primarily. We all learned the same model, but it was clearly shown that we all
had different understanding of what it was, how it can be applied, and how we define the
characteristics. Our specific experience, understanding, and beliefs shaped how we saw the model
and what we took away from it. This plays a role in how we think the model can be used or is being
used outside the classroom, in our community, and the world.
Generally, what I learned overall and took from the Servant Leadership Model was the fact that
service is not just one concrete or abstract concept. There is just one way to characterize or
define service. Being a servant leader is essentially what one makes of it based mainly on their
values and beliefs, but also could relate to their experiences. People can be a servant leader
and provide service in the ways they know how or what they are most passionate about.
Another thing that I took out of my knowledge of this model is also the fact that getting
involved in new forms of service can benefit us all in growing as a person. Remembering that
service doesn’t have to be something huge or major is an important thing to remember. Just
being there to serve in ways you think is important is a starting step to playing a role in greater
change for the future.
SEE EVIDENCE #15
45. Student will demonstrate knowledge of HDF 413 In HDF 413, we discussed Kolb’s Experiential Learning Model. Learning in a concept that’s very
the Experiential Learning Model (Kolb) beneficial to one's growth, especially one’s leadership growth. Leadership is not something that can
just be perfected in a short period of time. It takes consistent practice and application. This idea
relates specifically to the use of Kolb’s model of Experiential Learning which is where individuals
reflect on their new experiences.
Kolb’s model of Experiential Learning consists of four stages which are Concrete Experience,
Reflective Observation, Abstract Conceptualization, and Active Experimentation. Concrete experience
is when a new experience or new lesson is presented. Reflective observation is identifying the
importance or purpose of the new experience. Abstract conceptualization is identifying the lesson or
what ideas should be taken from the new experience. Active experimentation is applying what was
learned from the experience to outside and different situations.
Concrete Experience was present at the point when I first arrived at the Alton Jones campsite
because I didn't know what to expect and I was basically just throwing myself out there to learn
something new. Reflective Observation was present during all of the daily activities we went to such
as the challenge course or breaking boundaries because there were so many different leadership
ideas that were the core to each activity such as teamwork, communication, trust, etc. These core
ideas served as the purpose and importance of the overall experience. Next, there’s Abstract
conceptualization. This stage of the cycle was mainly used in the debriefing points after every activity
during Institute. This is where we discussed what we learned, why we did it, and how we can use once
we got back onto campus. Lastly, there’s Active experimentation which putting that “how can we use
this once we get back to campus” into effect. It’s using the new knowledge of leadership, teamwork,
trust, communication, etc. that we gained to help be a crucial part of the URI community whether it
being in our residence halls, our classes, or even the organizations we become a part of. Using this
cycle could assist in learning how to practice better leadership skills, especially the primary skill of
facilitation.
SEE EVIDENCE #25
47. Student will show knowledge of the HDF 190 In HDF 190, we were introduced to the “Social change model of leadership”. Social change means the
“Social Change Model of Leadership COM 100 act of getting involved or establishing things that create a change or a solution to a problem out in
Development” by Astin et al society. It’s more about moving away from those in the moments events or activities and working
towards those that have a larger and longer impact. In the social change model of leadership there is
a portion called “the Seven C’s for change” which are consciousness of self, congruence,
commitment, collaboration, common purpose, controversy with civility, and citizenship. These seven
C’s are broken up into three groups known as individual values, group values, and society &
community values.Individual values consists of consciousness of self, congruence, and commitment.
Group values consists of collaboration, common purpose, and controversy with civility. Society/
community values includes just citizenship.
First, There are the individual values which starts with consciousness of self which are having
knowledge of what one believes in and values as well as their attitudes and emotions regarding a
situation. This specific value takes a part in practice towards communication (COM 100) because it
also relates to the idea of mindfulness. There’s also congruence which where one’s actions should
match their beliefs and values and commitment which is consistent involvement, time, and passion
towards people or an issue. Next, there’s the group values which starts with collaboration which is
working alongside or with other individuals or groups that have the same goal or vision. There’s also
common purpose which is individuals or groups having a similar goal, value, or vision, and
controversy with civility which is noticing that disagreements and conflict will arise and taking away
perspective from it. Lastly, there’s the society/community values which includes just citizenship.
Citizenship is just various people, groups, and organization coming together to play different role in a
bigger picture.
Komives, S. R., Lucas, N., & McMahon, T. R. (1998). Exploring leadership: For college
students who want to make a difference. San Francisco: Jossey-Bass Publishers.
SEE EVIDENCE #16
Specific components of the social change model was expressed throughout the progression of the
game and help us to understand what the lesson behind the game was. In the individuals values
portion, I feel as though commitment was seen the most because of the fact that even though things
got tough we didn’t give up and we tried to pull through to make it to the end. We remained calm and
committed to completing the task given to us all. In the group values, collaboration and common
purpose was the most applied in this activity. Collaboration was seen through the fact that we all were
aware that we couldn’t complete the challenge with just our own teams and they we need the help of
each team. With that, we all worked together and used each other resources and took each other’s
ideas into account to create a route that we could all get through. Common purpose was clearly there
because we all had the same goal which was to get our teams through the other hoops and end up in
our own hoop before time ran out. Finally, in the society/community values citizenship was highly
expressed over the course of the activity. Citizenship was present through the fact that were all split
into groups working towards the same purpose and goal so in that way we were all working together
playing smaller roles in a bigger event.
SEE EVIDENCE 17A
Moving away from in class activities and toward real life social change events, one experience
where the components of the Social Change model was applied was through the Jonnycakes
Buy One More event that I was involved in with Rotaract. This event was focused on making a
social change towards hunger, but although we didn't completely change that social issue
overall we still played a role in helping out and giving service. Our aim was mainly to help out,
work together as a team, and connect with Rhode Island residents to help families get healthy
and nice Thanksgiving meals. With this experience, I feel as though the components of the
Social Change model that were the most prevalent were consciousness of self, collaboration,
and commitment. Consciousness of self served as the frame to put these other components in
line because if we were aware of what our values in regards to making this change then we
wouldn't be as passionate to helping out. Those of us who volunteered clearly believe in
working to help others and provide service to those in need. Following this component was
collaboration and commitment. Collaboration was seen through working with Jonnycakes as
well as working with these Rhode Island residents as they played a primary role in the success
of our event. If it was for us working with and getting these individuals involved we wouldn't
have gotten as much food to send as we did. Commitment was shown by us just being present
while displaying a positive and upbeat attitude and environment especially to those we were
around. Social change with this situation, and also other events or social issues, can be done
just through small acts. These small acts can start a line to bigger and better change in the
long-run.
SEE EVIDENCE 17B
Awareness is known as the first stage and this is where individuals are aware that there are leaders
out there. In this stage, they define or relate the concept of being a leader to people such as a
president, a teacher, a mother. They don’t consider themselves leaders to be a leader. Exploration/
engagement is the next stage. This is a stage where individuals learn to interact with others and take
on group experiences to make friends. Development of group skills are generally starting to develop in
this stage. Following is leader identified, and this is the stage where individuals see a leader as
someone who is in power or has power. They think of leadership as a hierarchy. Leader differentiated
is the next stage. Leadership differentiated is the idea that leadership is a concept that is shared
within a group and the group process and is non-positional. Generativity is known to be the fifth stage,
and in this stage individuals are passionate and motivated to help others develop their leadership
skills and their sense of leadership. They are also committed to influences and making the change
that they group is striving for. Lastly, there’s integration/synthesis. In this stage, individuals move away
from the idea of a leader being someone who holds a specific role or has power. They move towards
the idea that everyone expresses a sense of leadership and that can be different and look different
among each person. It highlights the idea that everyone has a unique and different leadership style.
Longerbeam, S. D., Komives, S. R., Mainella, F., Osteen, L., & Owen, J. E. (2020, May 19).
Leadership Identity Development: Challenges in Applying a Developmental
Model. Retrieved December 21, 2020, from https://journalofleadershiped.org/
jole_articles/leadership-identity-development-challenges-in-applying-a-
developmental-model/
50. Students will describe personal Leadership Institute Peer Leader First coming into college, I definitely considered myself to be in the Leadership Identified stage as I
application of the above theory. (Leadership Institute 2020) mainly believed that to be considered a leader you need to hold a certain position. There were parts of
(Komives et al) me that thought that people could lead in different situations and groups, but I thought to be a leader
you need to have a certain role or title. That mentality completely changed especially through my
involvement in the Leadership Minor throughout the course of my college career. The idea that a
sense of leadership is in everyone and everyone has their own leadership style was first presented
and started to become clear to me as I attended the Leadership Institute 2017 and took HDF 190 in
Spring 2018, but it was through various leadership classes and different positions that I’ve had that
continued to develop my thought process and push me through these stages.
One recent event that again worked to develop my thoughts on leadership was the LPI workshop that
we did in the Leadership Institute this past semester. From that, it became clear to be that I’ve
reached that Integration/synthesis stage. Being a peer mentor was a great experience because I was
able to play in active role in expanding the knowledge that my students had in regards to leadership
and what a leader truly is. Through discussing LPIs, the other peer leaders in my group and I were
able to talk about our experiences and thoughts on leadership while also inviting our students to do
the same. It was clear to see that our students were at the starting stages, but as they participated in
these workshops and learned so much more they started to shift slowly into the later stages.
Throughout institute, we were all sharing our ideas and thoughts but also getting a first hand look into
new perspectives that we might not have visited before in terms of components and qualities of a
leader and leadership styles.
The “beginning” which is the point where individuals aren’t necessarily conscious of the biases, stereotypes,
habits, etc. that we inherit as we are born into a world where they are already present. First socialization is
the stage that discusses how those individuals love and those around them such as their families or other
adults shape their self-concepts and perceptions as well as place the rules or norms they “have” to follow.
Institutional and cultural socialization are generally the messages that are presented to people more on a
group or institutional level in terms of those in power presenting these messages. Our culture is also filtered
and modified in ways to also follow and express these norms or rules. Enforcements are rewards or
punishments that are put out to ensure that individuals are following the rules or norms that are set. The
results are defined as the negative outcomes that come from this specific socialization. As stated before,
following the results stage, an individual can either move into continuation which causes them to go through
the cycle again or break out the cycle. The continuation stage is where nothing is done to make change or
challenge the norms and rules that are placed which pushes individuals back into continuing the cycle.
Breaking out the cycle is where people challenge and questions the norms and rules in place, seeing
something is wrong, and actively doing something to change their views or working to learn what’s actually
right.
Enforcements and results are the steps that fall next in the cycle. In terms of atheist identity, the
enforcements present were that these people were frowned upon especially in the environments that I was
placed in which pushed me to form these negative thoughts and opinions on this identity. For me specifically,
the result was that I was constantly judging those who had an atheist identity as I felt it went against my
beliefs and values. This led to misperceptions, silence, inequality, collision, and more because I never took
the time to understand their perspective until I was older and started to become less ignorant. As there is a
stage of continuation that pushes people back into the cycle, I broke out the cycle as I started questioning
the system and socializations that were present in terms of this identity. As I grew older, I started to obtain a
more open mind, started listening more to what people said, welcomed differences and perspectives, and
was more respectful of people’s choices. This led me to grow to be less judgemental of those who identify as
atheist because even though they don’t line up with what I people in doesn’t mean they’re as less of a
person than I am. They have every right to their values and beliefs, and they shouldn’t be judged right from
the start based on that identity. Breaking out of this cycle will allow others to be more accepting of differences
and perspectives which could aid in a more cohesive and peaceful society. It is up to us to listen to others
opinions and decisions before making assumptions or judgements.
“Waking up” is the starting step and this is the step where things that was seen as a norm or made sense to
us are starting not to make sense anymore. This is the point where views start to become challenged or
questioned. “Getting ready” is what we do in order to expand our knowledge and start to build ourselves
based on the new perspectives that we have. The subgroups that are major points in this step are
empowerment of self, gaining, and dismantling. Following “getting ready” is “reaching out”. “Reaching out” is
taking on new experiences and exploring in order to learn more information about the norm being questioned
and the new perspective that’s being taken on. This enhances being more vocal about disagreements and
both experimenting and exploring these new ideas. “Building community” is the step where individuals start
to work with others and change they way we interact with others in a day to day basis. It highlights the idea
of bringing people together through interaction with people like us and interactions with people who are
different from us. It’s through these interactions and encounters that works towards discussing and
exchanging views with others, understanding others’ perspectives, and listening to one another. After that is
“coalescing” which is the step where people start to serve as allies before moving into action. This can be
done through educating, sharing views, being a sense of support, organizing and planning events, being
awareness, and more. “Creating change” follows and this is the step where individuals actively participate in
moving towards action in order to work towards establishing new values, rules, norms, etc. while continuing
to interact with others. The last step is “maintaining” “Maintaining” is the idea of placing this change and
passion for change on a day to day basis in order for it to stay strong and relevant. In order to successfully
maintain, it needs to be observed, payed attention to, taken care of, learned about, and changed consistently
or when necessary.
Patton, L. D., K. A., Guido, F. M., & Quaye, S. J. (2016). Student development in college:
Theory, research and practice (3rd ed.). San Francisco: Jossey-Bass.
With sector six, Nigrescence recycling, one thing that stood out to me the most were the five identity
enactments and transactions. While reading what each enactment and transition consisted of as well as their
definitions, I could think of many situations where I’ve used them or they were present in. For example, code-
switching. I can see where I’ve used this enactment whether it being in the classroom, at a job interview, or
just in the workplace or a professional environment in general. Certain examples could be my involvement in
organizations on campus, my employment as a Resident Assistant and working in retail, or just working with
different groups of people at various events or in different classes.
Attending a predominantly white institution, it was clear to me that a greater sense of diversity and inclusion
need to be strived for on campus. With that, I became passionate in getting involved in different
organizations and groups in order to target and push towards making that change. Some specific examples
are my involvement in DRIVE as an E-Board member and my past involvement as a Resident Assistant (RA)
for two years. Through DRIVE, increasing diversity on campus was pushed through our main events
throughout the year such as the Multicultural Overnight Program and RAM for a Day but also through
supporting other multicultural groups on campus and ring awareness to certain issues or situations. Taking
on an active role in working to make that change thought support, organizing and plannings, and bringing
awareness especially as an E-Board member is reflective of being a change agent even though that change
is currently at a smaller scale. As a Resident Assistant, I worked towards being a change agent by being
awareness through programs, meetings, and discussions that I had with the residents in my buildings as well
as other buildings. Advertising certain events, highlighting certain current events, and more allowed these
students to see and possible work towards understanding issues on campus in terms of lack of diversity and
inclusion but also the issues going on in the world around us. As this was also on a smaller scale, I was still
working to promote and encourage change in perspectives that will hopefully result in larger change
following that.
89. Student will demonstrate knowledge of HDF 413 Being aware of differences and being able to adjust and be respectful of differences is a characteristic and
the “Model of Intercultural Sensitivity” by concepts that’s very important in leadership. Having the ability to provide equal opportunity and be
Bennett and its uses in leadership encouraging and accepting of people’s experiences, values, beliefs, and culture aid in being a more
impactful and positive leader. With that an important model related to this idea is the Development Model of
Intercultural Sensitivity (DMIS).
The Development Model of Intercultural Sensitivity is a model created to basically explain how individuals
see, go through, and experience cultural difference. The model starts from ethnocentrism to ethnorelativism.
Ethnocentrism is the cultural experiences of one’s specific cultural being the center of reality while
ethnorelativism is cultural experiences on one’s specific culture and other cultures being more relatable.
There are 6 experiences of difference on this scale that starts from ethnocentrism and moves towards
ethnorelativism. These 6 experiences are denial of difference, defense against different, minimization of
difference, acceptance of difference, adaptation of difference, and integration of difference. Denial is rejecting
that there are differences in culture. Defense is where cultural differences are stereotypes and explained in
negative contexts. Minimization is where one views the characteristics or values of their own culture as the
frame for cultures in a worldview. Acceptance is being aware that one’s own culture is just one of many
cultures out there. Adaptation is adapting new positive behaviors and opinions towards cultural difference.
Lastly, integration is getting involved and gaining one’s own experience about the different views of cultural
difference.
Bennett, M. J. (2014). DMIS Model. Retrieved September 15, 2018, from <https://
www.idrinstitute.org/dmis/>
SEE EVIDENCE #26
First, there’s actively participating. Actively participating is a place on the spectrum where individuals are
taking part in the oppression through making jokes, targeting or disrespecting these specific groups, avoiding
or discriminating against these target groups, and harassing individuals in these groups. Denying is a place
on the spectrum where individuals are basically stating that the oppression that these groups are
experiencing or stating isn’t real. They aren’t being mindful or recognizing the oppression that is actually
occurring and just dismissing it through denial. Recognizing, no action is not taking any action or doing
anything to help even though one is aware of the oppression that's present. This lack of action is most of the
time due to free, lack of knowledge, or not knowing exactly what to do in order to help out. Recognizing,
action is taking action while being aware and recognizing the oppression that’s present. Educating self is
expanding one's education and knowledge of the target group and the oppression they experience and the
history behind it through research, reading, and participating in various events, workshops, and more to learn
more about it. Educating others is using one's knowledge of that oppression to inform others that might not
be aware or know much about it. This can be done though difficult or educating discussions, conversations,
and more to see other’s perspectives while presenting history, facts, and one’s own knowledge. Supporting,
encouraging is supporting, encouraging, and serving as an ally to those who are speaking out and bringing
awareness to the oppression that's present. It’s generally the idea of helping to make a different while
provide support where one can or where it’s needed. Lastly, there's initiating, preventing. This place on the
spectrum is where individuals are actively working to make that change in rules and policies to assist in
preventing or getting rid of the oppression on certain target groups. It also serves to bring awareness and
shed light on these issues through programs and other events.
These stages are placed on a continuum with supporting oppression on one end and confronting oppression
on the other. The supporting oppression end starts with actively participating and goes down the stages to
confronting oppression respectively.
Adams, M., Bell, L. A., & Griffin, P. (Eds.). (1997). Teaching for diversity and social justice: A
sourcebook. New York: Routledge.
In my opinion, I believe that many of the students that attend the university are very fortunate and privileged
to attend college but aren’t very aware of that privilege based on the encounters and conversations I’ve had
with different people on campus. I’ve had many conversations with various people regarding this perspective
whether that being in class, with old residents, or even with some of my friends. There have been times
where I’ve had to advocate for those who are struggling financially because of the fact that some people just
don’t understand or realize how ignorant they are being and how not everyone has the same experiences or
opportunities as others. One specific example were conversations that I’ve had with people in regards to
Talent Development. Talent Development is a program run by the university that allows multicultural students
the opportunity to attend the University of Rhode Island through assistance given by the school. I've had
other students come to me and express that they feel that they don’t understand the purpose of Talent
Development or what the need for it is. With this experience, I’ve shown the stage of educating others by first
opening up the floor to expressing why they feel this way and then discussing the concepts of privilege and
opportunity. The main points that I discuss in these conversations are related to the fact that some students
wouldn’t even have the opportunity to attend college without the assistance of this program given their
socioeconomic status, experiences, etc. while also getting these students to be more aware of the privilege
they do have in terms of their socioeconomic status. I invite them to express their perspective, but also
educate them on the ideas of privilege and lack of privilege based on a certain identity. In this case,
socioeconomic status.
The MCOD model consists of three main categories, and these categories are monocultural, transitional, and
multicultural. Monocultural is expressing almost a favor or bias towards one group or culture. Transitional is
moving towards that idea of including other groups and cultures, but trying to have that express the culture of
that one group that the organization is in favor off. Multicultural is valuing the different identities and cultures
of other groups and trying to incorporate those ideas in that organization. Each of these categories have
different subcategories that basically highlights what these organizations carry out in these “steps” or “titles”.
Exclusionary and Passive Club are the two subcategories in the monocultural portion. Exclusionary is
excluding those who are not in favor or as passionate about their group or its values from their mission.
Passive Club is passively and actively excluding others and only including those who they think fit into their
group. Compliance and Positive Action are the two subcategories in the transitional portion. Compliance is
the act of stating to include others , only a few, but not pushing towards making big changes. Positive Action
is taking the effort to bring others from different groups into that organization with also taking into mind the
differences. Redefining and Multicultural are the two subcategories in the multicultural portion. Redefining is
basically involving everyone regardless of styles or culture and working towards creating a new and more
positive definition behind inclusion. Multicultural is creating that diversity by representing individuals along
with their different cultures and perspectives.
95. Student will show knowledge of the HDF 412 In HDF 412, we briefly learned about the Multicultural Change Intervention Matrix. The Multicultural Change
Multicultural Change Intervention Intervention Matrix is known as a model that provides a frame and baseline for understanding strategies,
Matrix (Pope) interventions, or actions to assist with change in regards to multicultural issues. In this specific model, there
are three targets of change. These three targets of change are at an individual level, group level, and
institutional level. In each of these three targets, there are first-order changes and second-order changes.
For the individual level, the first order change is awareness while the second order change is paradigm shift.
For the group level, the first order change is membership while the second order change is restructuring. For
the institutional level, the first order change is programmatic while the second order change is systemic.
As stated before, at a group level target of change the first order change is in regards to membership while
the second order change is in regards to restructuring. First, there’s first order change. When it comes to
membership, DRIVE has a low amount of members within the organization itself. A starting step to making
first order change is figuring out ways to increase membership in the organization. As this is limited given the
certain circumstances we’re in with limits to in-person interactions, it makes it more difficult to gain a large
amount of members. Moving away from this challenge, increasing membership can be done through
recruitment and larger advertisement of the organization along with who we are and what we do. As all
organizations are virtual, this recruitment can be done through social media. This could be a great starting
step as the majority of students are very active on social media. Coming up with different ways to get
ourselves out there through virtual communication and through social media can help with increasing
membership in order to have more voices, bodies, and hands on deck to move towards making that
multicultural change at a larger scale than what we’ve been doing given the struggles we’ve been having. As
restructuring is related to second-order change, this can be done through revision and modification of
DRIVE’s goals, purpose, and ideas as there is a limit in how our message can be presented to the student
population at the university. One specific idea and change that can be made is placing more of a focus on
the educating aspect in DRIVE’s purpose. As we need to adapt to the changes that we are experiencing with
changes in the way the university is currently operating as we no longer can’t do events or things in person,
creating a focus on educating our members as well as others helps to push into that starting step in creating
multicultural change. This can be done through spreading awareness on certain current events, providing
helpful resources, and presenting ways to be allies and advocates for those who need it.
97. Student will create a personal code of Rhody Ambassadors As an individual who has been involved in many different organizations on campus I have bene exposed to
inclusive leadership SOLC many different forms of leadership, but one that stands out specifically to me is inclusive leadership. I believe
in order to successfully progress as a team and as an organization, members need to be inclusive and
provide a welcoming and judge-free environment for current and new members so everyone is comfortable
to express their thoughts and ideas. With that, personal codes that I follow regarding inclusive leadership are
acts of “No judgement” and “Keep an open-mind”. Being part of organizations such as Rhody Ambassadors
and SOLC, there is a great group of people that bring different ideas and personalities to the group which
means that each of most of the time have different ways of learning as well as expressing ourselves. No
judgement plays a role and is important because it allows me to work towards creating a more welcoming
environment for those in my organization or team by being aware that people have their own ideas and
thoughts and they should be able to express that without any criticism. Keeping an open-mind enforces and
highlights the idea that people are coming from different backgrounds and have various experiences that
shape the people that they are. Having an open-mind helps to understand difference while also be more
accepting and encouraging to lack of similarities that works to make organizations more diverse and unique
in ideas, choices, and personalities. This holds weight specifically when facilitating in retreats as a part of
SOLC.
SEE EVIDENCE #27
102. Student will show knowledge of at least five Personal Efficient problem solving is very beneficial when it comes to making the right decisions as well as the
decision making methods Research most ethical ones especially in regards to leadership. Being able to have the ability to make the best
choices in different situations can bring nothing but positive and impactful outcomes. Five different
decision making methods in order are first to identify the problem, analyze the problem, identify
decision criteria, develop multiple solutions, and lastly to choose the optimal solution.
By starting the process by identifying the problem is very important because one must make sure
that they are trying to solve the right problem. This can be carried out by asking questions and
observing. Basically, active listening skills can be very helpful in this stage. Next, there’s analyzing
the problem. This relates mainly to deeply observing the problem, and focusing on how severe it is
and what components or circumstances are consistent in the problem. After, there’s identifying the
decision criteria. This refers to the idea of what concepts and areas should the decision cover. In
other words, just being aware and having knowledge of what areas need to be addressed before
making that decision to making sure that it solves the problem. Developing multiple solutions comes
next. This is just having multiple options and coming up with more than one solution rather than just
stopping at the first because it helps to see perspectives. It also aids in potentially coming across
easier routes to making that decision. Lastly, there’s choosing the optimal solution. It brings the
whole process together ad a whole and using these steps can assure that us as leaders make the
best decisions, not just for us but for others as well.
Westside Toastmasters is located in Los Angeles and Santa Monica, California. (n.d.).
Retrieved from <http://westsidetoastmasters.com/resources/laws_selling/lib0011.html>
SEE EVIDENCE #21
It’s beneficial to be aware of problem solving and conflict management methods that will assist in
resolving conflict or preventing conflict from worsening. Five problem solving/conflict management
methods are actively and carefully listening, communicating issues, feelings, etc., evaluating options,
embracing conflict, and the potential use of Tuckman’s Group Development Theory. Actively and
carefully listening helps in problem solving and conflict management in the sense that it allows
involved parties to express their concerns or issues to make others aware which can help in pushing
towards the next steps in resolving these problems or conflicts. Communicating issues is another
great strategy because most of the time issues may start due to lack of communication,
miscommunication, or poor communication. Increasing and working towards better communication
can help to lay the problems and feelings out on the table to again work towards a solution. During
these conversations, it’s good to keep in mind that the conversation should target the problem not the
individual. Evaluating options is another method as it works towards creating a list of alternative or
potential solutions in order to work towards compromise or agreement to alleviate or get rid of the
problem or conflict at hand. It can also work to prevent it in the future. It’s inevitable that conflict will
occur, so embracing conflict is a method in problem solving and conflict management. When conflict
arises, it’s best to deal with it rather than ignoring or avoiding it. Most of the time the uncomfortable
situations are the most important ones to deal with. Lastly, there’s Tuckman’s Group Development
Theory which assists in problem solving and conflict management in group settings.
Tuckman’s Group Development Theory was created and published by Bruce Wayne Tuckman and
Mary Ann Jensen in 1965. The model was first published with just four main stages. These stages
were forming, storming, norming, and performing. In 1977, a fifth stage known as adjourning was
added (Project Management 2018). These five stages have seen to be present in many of the
leadership and group experiences, projects, and events that I have taken on and been a part since I
was introduced to this theory in HDF 190 my freshman year of college. Forming is the first stage of
Tuckman's Group Development Theory model. This is the stage where the individuals that make up
this group or team introduce themselves in order to get to know each other. The forming stage is
generally where rules are put into place and first impressions are made. Storming is the next step
following forming. The storming stage is where disagreements and conflicts within the group or team
start to become present due to different ideas, opinions, and perspectives. It is said that this is the
stage where those in these groups start to act more like individuals rather than as a team. Next,
there’s the norming stage. The norming stage is the point where the individuals in this team start to
encourage and accept differences in the group in order to come together and move away from or
resolve the conflict that has arrived. Following the norming stage is the performing stage. This stage
is where the group works towards being a single unit as they make decisions together and work
together. Trust and respect generally increases in the performing stage. Lastly, there's the adjourning
stage. The adjourning stage is when the group celebrates and reflects on their journey as they have
reached their goal or completed their tasks. They look bad on what happened, reflect on their
successes while being mindful of potential failures, and recognize all members for their contribution
to the team. Although, these steps are presented in a certain order groups and teams can move back
and forth between stages. For example, a group could go from the storming to norming stage, but
then go back to the storming stage if new conflict arises.
Tuckman's stages of group development. (2018, October 15) Retrieved September 21, 2020,
from <https://ns4business.com.br/tuckmans-stages-of-group-development/>
Leadership Inventory Revised 08/22/2017 !45
105. Student will describe personal examples Friendship and personal Throughout different situations with friends, family, and group members in group projects I use
of having used five problem solving / relationships problem solving and conflict management methods consistently. I used to be the type of person who
conflict management Group situations such as tried to avoid conflict, but as time went on and I grew up it came clear to me that avoiding conflict is
organization events, staffs, and not healthy or beneficial to anyone. Avoiding conflict starting making me feel certain ways against
group projects friends as I wasn’t vocal on my issues and started to place me in situations that weren’t necessary.
These past experiences taught me to embrace conflict and be comfortable with being uncomfortable
as I knew change needed to be made. In conflict or problems that either include me or that I’m
mediating, I make sure to listen actively and carefully as well as communication in a positive manner
in order to hear the other perspective and effectively explain my points, feelings, and ideas. This
allows me learn why other people are feelings the way they are, be empathetic, and express my
concerns and thoughts which helps to push towards a solution. I strongly stand by the idea of putting
myself in other people’s shoes. Coming up with possible solutions and evaluating options is another
method that I use consistently in order to give all parties involved the chance to state their thoughts
on the solution at the moment while also working to compromise or find a resolution that will work for
everyone. This works to make this fair while also trying to make the most beneficial and logically
decision, but also helps so that this issue isn’t revisited or comes up in the future.
Tuckman’s Group Development Theory helps me when I’m working in group settings whether that
being in my organizations, my staffs, or in group projects.I believe that all groups go through these
steps constantly, but these can assist in conflict management and problem solving. With this, I mainly
focus on the idea of welcoming and encouraging differences whether the being personality, ideas,
etc. because I strongly think different types of people in a group makes a group stronger as it bring
new perspectives and ideas. Conflict will definitely arise as a result of that, but it’s up to us to learn to
deal with it effectively, include everyone and their ideas, and work towards making a collaborative
effort to be successful.
Outcome Target class Additional Experiences Descriptive notes regarding learning and practice
The first ever retreat I attended was the FLITE Retreat which is where I was introduced to the model
for active listening. During this retreat, active listening really came into play during the values timeline
discussion that we have with our groups. This activity almost reflected the breaking boundaries activity
that we had during leadership institute but had more interaction. Active listening was present during
this activity because as we were discussing our thoughts and personal connections on the ideas of
gender, socio-economic status, race and ethnicity, and sexual orientation, each of us were actively
listening to each other as we spoke and were mainly encouraging each other through nonverbal cues
such as head nods or snaps. Some of us even expressed that step of reflecting feelings because we
were learning some many touching stories and experiences that each of us have went through.
Through this, we were able to learn more about each especially coming together as a group of
strangers, and express to the other members of the group of our experiences and connect it to
how we are or changed as a person. This activity helped to increase those senses of interpersonal
relationships as many of us related to one another on different levels which was an eye-opening
experience. It highlights that idea of being more comfortable and less hesitant to show
ourselves in full light because of the type of environment and vibe that is set through active
listening. Just seeing that these new people are listening but also responding positively to
what is being said makes it less terrifying to share what our values are as well as who we are.
In the end, this was the starting step to the family that we became at the end of HDF 190.
Active listening also played a part during the Rotaract retreat, but wasn’t as deep as the values
timeline discussion during the FLITE Retreat. Through the introductions and little discussions we had
with new people, we were expressing those steps of active listening without even being aware of it.
While these conversations were going on, each us were encouraging with head nods or verbal
agreements as the others were talking, restated ideas and clarified whether it was for better
understanding of choices or the other person related to what their partner was saying which was
something that was present for me as I talked to my partners, and reflected feelings by talking about
what their values are or why they made those choices to understand how they feel or how they felt in
the moment.
SEE EVIDENCE #19
With giving feedback, the most effective and helpful techniques are concentrating on the behavior
rather than the person, balancing the content, being specific, being realistic, being timely, owning the
feedback, and offering continuing support. Concentrating on the behavior and not the person allows
for individuals to avoid using others or targeting an individuals character. One should discuss the
issue at hand in terms of the behavior, how it made them feel, and what they potentially want at the
end. Balancing the content is presenting examples and points as to what the person has been doing
or is doing then following that with where things or what can be done to make improvements while
ending it on a positive note. Being specific allows better illustration of the issue or situation that’s
being described but also providing information to help the receiver decide on what next steps they
want to take. Being realistic is having a discussing with a focus on what can be changed because man
of the time people make comments on this that the receiver may not have control of. There needs to
be a focus on something that the receiver can change or work towards in regards to the situation.
Owning the feedback is merely just using first person to show that the feedback is coming from you as
it is your opinion. Being timely is just making sure that the issues and feedback is communicated in a
timely manner. This relates to the idea of not waiting too long to express opinions, concerns, or
feelings while also keeping in mind to express these issues at an appropriate time. Offering continuing
support highlights the fact that feedback should be process that’s continuous. This can be done
through a follow up or just setting an environment that allows the receiver to be vocal if they want
honesty in the future, have questions, etc.
Receiving feedback has a variety of techniques as well. These techniques include listening to the
feedback given, being aware of responses, being open, understanding the message, reflecting and
deciding what to do, and following up. Listening to the feedback is presenting the concept of active
listening such as nonverbal cues, no interruptions, and concentration on the messages being stated.
Being aware of responses is shown through both verbal and nonverbal cues. This means displaying
open body language, remaining focused on the person talking, and tone of voice. These two
techniques work towards moving away from becoming defensive or upset, and focusing more on
receiving the information being put out in a more positive manner. Being open is basically the idea of
being receptive to the ideas and issues that are being expressed by the one giving the feedback.
Understanding the message is doing what needs to be done in order to make sure one fully
comprehends the feedback they are receiving. This is usually done through asking questions, actively
listening to the key points, and asking for clarification if needed. Reflecting and deciding what to do is
realizing the importance of the feedback while also being aware of what could happened if it is ignored
and basing the next steps off of that. Following up can be done through future conversations related to
the feedback that was presented and the work that was done from before to that point to see if any
growth or beneficial changes was made.
Receiving and Giving Effective Feedback. (2020, May 13). Retrieved December 21, 2020,
from https://uwaterloo.ca/centre-for-teaching-excellence/teaching-resources/
teaching-tips/assessing-student-work/grading-and-feedback/receiving-and-
giving-effective-feedback
Through this conversation, feedback was exchanged on both ends as we were discussing potential
and alternative plans with everything going and the changes that were and are still occurring. As we
were talking and was telling him about my plans, I was receiving and accepting feedback as he was
telling me what parts of my plans and goals were good and what parts might need to change or where
alternative options might be useful. Through receiving this feedback, I made sure that I was actively
listening to the ideas and pieces of advice he was presenting. I was also making sure to to be open in
the sense of not being upset when he disagreed with my ideas, but I knew he had my best intentions
in order for me to get to where I wanted to go. Through constant listening, staying engaged, and
paying attention I was able to fully understand and recognize the main points of our conversation but
also made sure to ask questions when I was confused or somewhat disagreed. With these pieces of
advice and points that were discussed and made, I was able to use this feedback to come up with a
changed plan in terms of getting experiences and doing what I want to do with everything going on
with this pandemic. I also made sure to follow up with my advisor a couple months after to further
discuss the changes that I made keeping the feedback in mind.
I was also giving feedback during this conversation as well as there were some points that I didn't fully
agree with before everything was explained to me through the questions that I was asking. Through
the feedback that I was giving based on the thoughts that I personally had, I made sure to be honest
and fully explain where I was coming from or why I chose those decisions to support why I was
somewhat agreeing with the alternative options that my advisor presented at first. This highlights
techniques of being realistic and specific in regards to the feedback. I was also owning my feedback
as I wasn’t being hesitant on expressing my opinions.
Being able to accept and give feedback during the conversation that I had with my advisor in terms of
future plans and goals helped me to come up with a more reachable and timely plan that can be done
with all the limitations of the pandemic.
121. Student will demonstrate knowledge of HDF 413 When it comes to de-briefing with individuals, groups, or organizations, it’s best to keep in mind that a
de-briefing techniques de-brief should serve almost as a conversation between the individuals present or involved to reflect
on the activity, event, or situation. With that, there are specific techniques that can assist in proper
execution and impact of a de-brief. These techniques include talking with people instead of talking at
them, framing the discussion to get people talking, asking mostly open-ended questions, adapting to
the group to keep them engaged, creating a space that allows everyone to hear and see each other,
use neutral responses, and make changes when necessary if something isn’t working.
In terms of talking with people rather than talking at them, this is a technique that serves to invite
everyone to share their thoughts and opinions to get a conversation going. Framing the discussion to
get people taking can be done through asking “what”, “so what” and “now what” which serves to get
people thinking, have them connect certain occurrences to others, bounce of each other's ideas, and
how to use these skills and points in other situations. The use of open-ended questions aids in
providing greater insight and chances for people to engage and actively participate in the
conversation. It’s another technique that serves to guide or start the impactful conversation that is
being pushed and hoped for. The use of different formats can be helpful in adapting to the group to
keep them engaged. De-briefs can be done in a variety of way ranging from sit down conversations to
more interactive methods. During a de-brief, the facilitator or individuals should always keep in mind
that it’s best that everyone can hear and see each other while the conversation is starting and
progressing. This can be done through sitting in circle, tasing sticks, and more. Neutral responses
help to invite and support different opinions and ideas which works to create that conformable and
welcoming environment which in turn will encourage conversation to continue. Making changes when
necessary is a major technique in de-briefs as these de-briefs should relate as much as it can to the
group that’s involved to have them get the most from the conversation, listen, pay attention, and stay
engaged. Also, changes may need to be made due to environmental factors such the number of
individuals, type of energy, etc.
Playmeo. (n.d.). How To Conduct A Debrief - Top Seven Tips for Successful Reflections.
Retrieved December 21, 2020, from https://www.playmeo.com/how-to-conduct-a-
debrief/
During the Rhody Ridiculousness retreat, I facilitated the Full Value Contract (FVC) and I felt the de-
brief for this activity was important and essential since it's putting what they believe their their values
were out to the rest of the organization. The way I de-brief it crucial because I need to create a way or
path for the participants to reflect on these values. The de-briefing techniques that I believe I
presented and used to my advantage during the de-brief of the FVC were giving the group the floor
and letting the guide the conversation, asking open ended questions, and encouraging the de-brief in
the direction the group was going. In regards to the first technique of giving the group the floor and
letting them guide the conversation, I let them discuss among themselves what they believe were
important and stepped back as though they were talking to each other as a team instead of to me as a
facilitator. The techniques of open ended questions helped to create an environment of expression
between each individual and also a better sense of reflection on the activity. When it came to the
technique of going in the direction of the group, I did that by listening to words and phrases that they
were highlighting and using those in further questions to continue to the debrief. Overall, the style that
I feel I present in my de-brief is more of an observer style where I give the group the opportunity to
have their conversation in the way they feel is the most beneficial and impact to them while only
stepping in where I feel it is necessary. I do that through the questions I ask to continue the discussion
or making sure that they don't fall off track.
SEE EVIDENCE #29
Through HDF 413, I learned what makes an effective and impactful de-brief as well as had the
opportunity to develop these skills in the retreats that I took part of. Since those experiences
and that course, I have taken the new knowledge that I had and implemented it into various
workshops and events that I have either led or been a part of. One specific example was the
de-brief that I led in an Inclusivity Program when I was a Resident Assistant in Barlow Hall on
campus. One of the main things that I focused on at the start of the de-brief was how I wanted
to frame the discussion. This program was somewhat a heavy topic, so I thought it would be
best to have everyone sit in a circle so we could all see and hear each other. At the start, I tried
to get the conversation started by asking what everyone thought of the activity and what they
learned or took from it. From that, the conversation started to flow very well. All the students
were connecting with each other's points and ideas as well as expressing their thoughts and
ideas on the program itself. This was my attempt to talk with everyone rather than talking at
them.
Over the course of the de-brief I asked certain questions to get the students to reflect on the
activity and what they learned. I made sure to use open-ended questions that pushed the
students think and dig deep as I felt that would have the most impact. I definitely use the
concepts of “what?”, “so what?”, and "now what?” that we learned in a different way in HDF
413 to have the conversation continue and guide the conversations to cover the points that I
was striving for. With the use of these techniques, I believe that the de-brief went very well as it
started an educated conversation and allowed people to reflect on the program and the
activities incorporated in it.
125. Student will demonstrate knowledge the HDF 413 In HDF 413, we were presented new knowledge in regards to reframing and how they plays an
four frames of organizations, and the essential role in an organization or groups development and growth. Reframing is generally the
meaning of reframing by Bolman and Deal capability to think or go about various situations in various ways which helps to establish new and
more impactful methods and strategies. It is important to groups and organizations because it allows
the presence of better comprehension of values, goals, and decisions, allows for retainment or
balance and structure, allows for the incorporation of new ideas and choices, and most importantly
allows for the creation and establish of new methods and techniques to create a bigger impact.
Along with the definition and importance of reframing, there are also four frames that are in included to
crucial to full understand. these four frames are the Structural frame, the Human Resource frame, the
Political frame, and the Symbolic frame.The structural frame highlights the idea of clear division of
labor as they fit an organization's values or wishes such as their goals. The human resource frame
focuses on the task of aligning the human needs and organizational needs in order to reach success
and become for efficient as an organization. The political frame relates to the idea of being aware of
conflict and categorizing it as normal because of the fact that there's competition for power in regards
to specific tasks. This frame moves towards a power-based structure. The symbolic frame is focused
on moving away from rules and policies while moving towards a sense of cohesion and identity.
Bolman, L. G. & Deal, T. E. (2013). Reframing organizations: Artistry, choice & leadership
(5th ed.). San Francisco: Josse-Bass.
SEE EVIDENCE #30
In regards to the structural frame, it's mainly present through the different positions that are included in
this organization. The responsibilities and tasks are split between groups based on the position that
they have in order to make sure that we are completing our job properly and efficiently while so have a
big role in the development of HRL overall. While Resident Assistants have responsibilities guided
more towards direct connection to residents, Hall Directors and Area Coordinators take care of more
of the serious and higher responsibilities that we send up to them. The human resource frame is
applied in a sense of paying attention to what the residents need and basing our decisions or finding
out what we can do to give them that. The political frame isn't as prevalent inHRL, but I believe it
relates to the split of power through the positions that we have. The higher positions hold more weight
to the decisions that are being made while lower positions don’t have as much leverage to changes or
decisions being made. Conflict happens as we try to get involved and suggest changes we feel will
make a greater change, but our suggestions aren't taken into account as much or are still being
worked on. Finally, the symbolic frame is enforced through what we want to put out as HRL in a
professional sense, what we all bring to the team in regards to our identity which helps to create
cohesion, and the concepts we focus on such as academic success and interpersonal relationships.
For breaking the frame or reframing, it’s more towards the political frame. As said before, the political
frame isn’t as prevalent in HRL due to the idea that we all play a role and do about the same work.
There isn't much of a sense of power-based structure because not much conflict has been present
because of the fact that it's clear we all help each other rather than seeing our jobs as a power-based
position.
SEE EVIDENCE #31
When setting agendas, it’s best to include the main points of the meetings so that the members know
what’s being discussed and can follow along throughout the meeting. Having an agenda also assists
the leaders of the organizations to stay on task and follow a following schedule that makes the most
sense based on what needs to be discussed. A technique that also can be used is sending the
agenda to the members beforehand, so that they can be prepared and come in with new ideas or
changes if they have any.
Leading meetings is definitely the most crucial step as it’s what keeps members engaged and
involved in the ideas and events that are being presented and talked about. Like stated before, adding
interactive components brings happier moods and attitudes, and can change the overall energy in the
room. The way in which higher members also lead meetings plays a huge role in how effective the
meeting is or how it will go. Having good public speaking skills, speaking in the right tone and volume
level, and confidence shows credibility. Also, setting up the room in a way that all members see and
hear each other can assist in guiding and starting discussion if needed. Lastly, organizations should
set aside meetings for bonding events or time for members to come in and have a good time as a way
to escape from stressful work, academics, or any other stress they could be dealing with.
Krakoff, S. (n.d.). How to Lead and Run an Effective Team Meeting. Retrieved December
21, 2020, from https://online.champlain.edu/blog/how-to-lead-effective-team-
meeting
Being on DRIVE E-Board for the past two years, it was clear to us that changes needed to be made
to our meetings to get our members to participate more as well as work to increase attendance in
our meetings. In terms of organizing our meetings, we made sure that at the start of every semester
we ask past members and potential new members what days and times worked for them in order to
get the highest attendance possible. This would either be done through GroupMe or a google form.
While the meetings were going on, we tried to frame it in a way that allowed our members to talk
more rather than talking at them the whole time. We would usually present an idea and open up the
floor to any thoughts, changes, or additions. Our E-Board would also try to come up with plans
together with the members as a group such as with planning the Multicultural Overnight Program
(MOP), making changes to RAM for a Day, fundraising ideas and more.
With meeting agendas, we worked to create an agenda during our E-Board meetings about what
main points we wanted to discuss at the meeting coming up. Once the agenda was created and
finalized, we sent it out in our weekly meeting reminders so that our members would have it
beforehand and also projected it during our meetings so that everyone could follow along. E-Board
also used it to stay on track of what points we needed to cover, and we also used colors for each E-
Board member so we knew who was talking at what point. This help to meetings to run smooth and
effectively without any confusion or interruptions.
Leading meetings was one of them main focuses that we had every time we had a meeting. At our E-
Board meetings we always discussed how we wanted the meeting to go, what we wanted to get from
the meeting, and what changes we could make to make the meeting go better. We started to
implement more interactive games such as name games, ice breakers, and energizers at the
beginning and middle of the meetings to get everyone laughing, participating, and getting the
energy up. At the end of each meeting, we would do certain activities as a check in on all our
members just to see how they’re doing. One of the plans that we had that we haven’t been able to
execute due to the pandemic was bonding events once a month, but it’s been difficult due to limits
in face-to-face interactions but we’ve bene trying to work towards virtual bonding such as Kahoot
and movie nights.
Leadership Inventory Revised 08/22/2017 !57
129. Student will show knowledge of
Parliamentary Procedure
132. Student will show knowledge of the stages HDF 190 In HDF 190, Tuckman’s stages of group development was briefly introduced to us but during HDF
of group development (Tuckman/Tuckman HDF 413 413, I feel as though we gained a better understanding and grasped of each concept. In regards to
& Jensen, Bennis or others) Tuckman’s stages of group development, there are 5 stages overall. These stages, in order, are
Forming, Storming, Norming, Performing, and Adjourning. The importance of this theory is mainly to
assist organizations and groups to be aware of what stage they currently are on, what stages they
need to get passed, and what they need to do in order to get to the point of adjourning. This model
isn’t just in the form of getting starting at the first stage of Forming and going to the fifth stage of
Adjourning. Organizations or groups can move forward, backward, and jump throughout the model
depending on their situation. For example, a group can start moving towards norming stage then
move towards the storming stage as problems start to arise then move directly to the performing stage
as they get pass their issues and start to work together.
As said, the stages of Tuckman’s stages of group development, in order, are Forming, Storming,
Norming, Performing, and Adjourning. Norming is the idea becoming familiar with those in the group
through introductions and interaction and then the presentation and discussion of rules, values, and
purpose of the group or organization. Next, there's Storming. Storming is the instance where there’s a
lack of communication and cohesion because members might have their own ideas, thoughts, and
opinions which might play a role in halting the group’s progress or journey. After, there’s Norming
which is where people start to become aware that they play a role in the team's overall growth and
success and start to work together to get to their goals. Performing is after Norming, and it's the act o
working together hands on while developing trust and become comfortable with each other which
creates flexibility and a sense of community. Lastly, there’s Adjourning. Adjourning is simply the act of
reflecting on what was done and going over what went was done well and what can be done better
while recognizing everyone’s effort and dedication.
This semester I feel as though as an organization we skipped to the Norming stage and didn't
encounter the Storming yet in the semester. The Storming stage relates to the idea of conflict that may
arouse as a result of strong-minded people and lack of cohesion in the organization with differences in
views, but I don't believe we have ever reached that point. Everyone is very accepting of other’s ideas
and suggestions without any judgement which allows us to push towards the Norming stage. The
Norming stage is the idea of these members feeling welcomed and being aware that they play a role
to the success of the team as well as bringing in their ideas and listening to others. This is shown
through meetings as we are constantly coming up with brand new ideas and taking into account
opinions to perform better which pushes us to the Performing stage. For us, performing seems to also
follow our norming stage.We are currently in the state of moving back and forth between between
Norming and Performing when it comes to every new event. The dedication and effort that members
are putting into preparation of each event and involvement in these events allows us to perform to the
best of our ability. With that, I feel we have made the type of change and different that we wanted to
and also made the biggest impact that we potentially could have. Lastly, there’s the Adjourning stage.
As the semester is coming to an end, I feel we are moving towards the Adjourning stage as we are
putting aside time to reflect on the semester, recognize our successes and mistakes, and come up
with plans for the next semester.
SEE EVIDENCE #34
Planning and conducting a job interview. (2018, November 08). Retrieved December 18,
2020, from https://www.roberthalf.co.nz/management-advice/recruitment-process/
conduct-interviews
Taking the time to analyze the job allows individuals to see what the company is looking for in their
candidates and what the job entails overall. Making a list of the skiils and knowledge that you have
helps to give a visual of how one’s qualities fits with the job. Researching the company allows people
to know what they're talking about, express why they are interested in the position, what they can
bring the table, and answer any questions about the job that will most likely be asked about the
company. This also shows dedication and whether the job is a good fit. Setting aside time to practice
interviewing helps people to be more prepared. It allows individuals to get their ideas together,
calming nerves, and figuring out what type of message they want to present to the interviewer. In a
sense, it increases a level of confidence in the eyes of these interviewers. Getting yourself ready and
knowing what to bring to the interview also helps people to be more prepared. Be sure to dress
professionally and bring your resume, list of references, know what questions that you want to want to
ask, and any other documents asked for or needed. Along with practicing the verbal components of
interviews, practicing interview etiquette helps to practice those nonverbal components. This includes
being aware of body language, making sure to make eye contact, being attentive, looking interested,
and other areas that interviewers pay attention to. Listening and asking questions is a major part of
interviews. Asking questions shows engagement with the interviewer and listening allows formulation
of responses while the interviewer is taking or asking job related or qualification related questions.
Doyle, A. (n.d.). How to Get Ready for a Job Interview. Retrieved December 21,
2020, from https://www.thebalancecareers.com/how-to-prepare-for-a-
job-interview-2061361
Being even applying to become a part of the recruitment class back in Spring 2019, I made sure to
take the time to analyze and research the organization to see what type of individuals they were
looking for, what skills and candidates they usually take in, and what the organization was all about in
general. In other words, what type of work do they do for the university and what type of experiences
do their members get from being apart of this team. I was confident I was a good fit because of my
career goals as well as the type of person I consider myself to be. I knew I make the most out of this
experience if given the chance. Once my interview was scheduled, I was sure to practice interviewing
and my interview etiquette with one of my friends that was already a member of EMS. She asked me
questions that she thought they would ask or that they asked her when she interviewed the semester
before me so that I knew was to expect and was more ready for it. This helped me out so much
because when I went into the interview, my responses flowed well and I showcased myself in the best
light possible. I brought in my resume to show them my involvement as well as skills, and dressed in
the most professional way. Throughout the interview, I made sure to actively listen and make eye
contact and at the end I was sure to ask questions to gain more of an understanding of what the team
did and the type of values and goals they had. With the use of all these techniques, I went into my
interview confident and engaged and a result I ended being offered a spot in the recruitment class of
Spring 2019. With that, I passed recruitment at the end of that semester and I am now a first
responder in EMS till this day.
158. Student will describe principles of Personal There are a variety of principles that assist in effective mentoring. These specific principles include the
effective mentoring, as well as Research idea of understanding the roles at which mentors play, specific skills that should be tackled and
problems particular to the mentoring developed in order to be a great mentor, and creating a bond and comfortable environment. For
relationship understanding the roles at which mentors play, it’s the concept of knowing what mentors are here to
do and what they aren’t necessarily here to do. Mentors serve more as a support system and a sense
of guidance. They are not here to serve as a coach, a therapist, or give a step my step outline of how
to get to where their mentee needs to go. A mentor isn’t there to show you how to do things, but there
to encourage and provide advice through their experiences. There are specific skills and qualities that
a mentor should have so they have can have the biggest impact on their mentees. These skills
include being a good listener, having good communication skills, being open ad honest, providing
feedback when necessary, and giving advice when needed. These main skills along with others that
could be specific to the mentee can help in strengthening the relationship as well as put in that effort
needed to push the mentee to do what they need to do in order to get to where they want to be. This
also makes it so the mentee confide in the mentor and is comfortable expressing concerns, plans,
ideas, and struggles that they might need assistance or help with. Creating a comfortable environment
and a strong bond helps to strengthen the relationship as well. It will continue to support and push
towards creating that safe space that allows the mentee to express themself in the way that works
best for them, and know that their mentor is there to support them.
As there are principles of effective mentoring, there are also common problems that are particular to
the mentoring relationship. One of these common problems is that mentors feel as though they have
to serve as a therapist for their mentees so sometimes they integrate themselves a little too much into
the mentee’s life. This can lead to overstepping boundaries or crossing certain lines. Another problem
could be that the relationship could not be strong and that safe space could not be set which makes it
difficult for the mentee to speak to the mentor about problems or struggles that they’re having based
on what they have mentor for. The last common problem is that the mentor could be engulfed in their
own life and not pay as much attention to their mentee as they should. This could lead to lack of
support, communication, and more which could lead to future problems or challenges.
Reh, J. F. (n.d.). This Is How a Great Mentor Could Boost Your Career and Life. Retrieved
December 21, 2020, from https://www.thebalancecareers.com/a-guide-to-
understanding-the-role-of-a-mentor-2275318
A situation or time where I was being mentored was when I was going through recruitment at EMS on
campus. Throughout recruitment, I can say that I had multiple mentors that helped me develop in the
skills that I needed to be successful as well as expand my education in the healthcare field and
emergency department. From the start of recruitment, the members of EMS created a safe space for
us to mess up, learn from our mistakes, and ask questions. They always challenged us and made us
think when it came to the answers or steps to certain situations which benefited us in the long run. It
clear that they were there to help us learn and grow as potential first responders rather than pushing
us all the way, and it worked. Even though recruitment is over, I’m still earning more and more when I
go to the station from those who supported me as I went through recruitment.