Professional Documents
Culture Documents
May 5, 2020
LIS 5940
Alyson Hayes
Overview:
This semester, I had the privilege to work with the Oklahoma Library Association
(OLA), specifically OLA President, Lisa Wells. Lisa’s goal for OLA has been to create
documents and procedures that create consistency throughout the organization and its Divisions,
Roundtables and Committees (DRoCs). In order to determine what OLA’s needs were, Lisa and
I had an initial meeting in early January to discuss her vision for OLA and what projects she
wanted me to complete. We also set up regular meeting times throughout the semester. In
addition to meeting regularly with Lisa, I also participated in OLA Executive Board meetings
COVID-19 hit the United States in mid-March and had an impact on certain projects and
the initial timeline. Meetings had to be canceled or rescheduled and certain projects/tasks on the
projected project timeline had to be adjusted. OLA Annual Conference (April 22-24) and the
annual OLA Leadership Retreat (typically scheduled in mid-late July) both have had to be
semester may be over, I plan to work with OLA and Lisa through the summer to ensure that
Project Synopsis:
- Review the current OLA Constitution and Bylaws and compile proposed
amendments to take before the OLA membership at the OLA Annual Conference.
My first goal was to read and review the OLA Constitution and Bylaws and the OLA
Handbook to familiarize myself with OLA’s operations, and the duties of each OLA officer and
DRoC. OLA currently has 23 standing committees, in addition to three Divisions and seven
Roundtables. Because it is sometimes hard to find leaders to fill each of these positions, one of
Lisa’s goals was to consolidate and combine DRoCs whose purposes overlapped. To make this
easier, I created a list of current OLA DRoCs and proposed OLA DRoCs (see link below).
state library association’s Constitution/Bylaws and Handbooks for guidance on updates that
needed to be made. The library handbooks that I found to be most useful were the Missouri
As we began looking at the OLA Constitution and Bylaws, Lisa felt that because OLA
currently has a Constitution and Bylaws committee, it would be more appropriate to have them
compile the list of updates and changes. Lisa and I had a meeting with Kristen Burkholder, chair
of OLA’s Constitution and Bylaws committee to share with her the notes and proposed changes
My largest project this semester was to compile a list of “job descriptions” for each OLA
leadership position. The previous OLA intern sent out a survey to OLA leadership and one of the
things they most noted was the fact that they would have liked a written document detailing their
duties. They felt that the OLA Handbook was daunting, somewhat outdated and didn’t provide
details of their required duties and time commitment necessary. The Job Description document
was created to be a more informal, detailed list of duties. It is meant to be updated and adapted as
necessary and is written in a less formal manner than the Constitution and Bylaws or Handbook.
In order to effectively and efficiently compile this document, I sent out a Google Doc link
to all OLA Officers and DRoC leaders asking them to list their duties, required time
commitments (both as chair and for the membership) and to list things they wish they had known
before stepping into their roles and what trainings would have been helpful. Most participants
input their information early in the semester and I was able to take their comments and apply it to
One of the biggest tasks that this helped with was creating the Leadership Retreat
Planning Guide. By assessing all the items OLA Leaders wished they had known, I was able to
share that with Lisa and create a list of trainings, breakout sessions and resources that would be
Creating the other documents such as the Committee Selection Roadmap and the
Workshop Planning Toolkit will hopefully make these two tasks much clearer and easy to
navigate. Previously, every standing OLA committee was listed on the Committee Preference
Form on the OLA Website. The template of the new form only lists the committees that add new
members every year and it also provides a description of the committee’s purpose for more
Appointment and Term Limits Google Sheet that will help future OLA President Elects
determine what committee chairs that are required to appoint at the beginning of their term and
The Workshop Planning Toolkit is meant to serve as a repository on the OLA website
that OLA DRoCs scheduled to host a workshop in a given year can access to find resources that
make the planning process much easier. This will be a working and ever-evolving document that
As Lisa and I continued to meet, new ideas and issues to be addressed arose. Lisa would
often send me emails with questions for me to research, resources she found helpful and ideas
that she had for the organization. Throughout the semester, I kept a document of notes that
included questions that needed to be answered, new tasks and other miscellaneous information.
Mix and Mingle, which was going to be scheduled at the OLA Annual Conference before the all-
conference reception. The Mix and Mingle was going to be a time for OLA members to meet
leaders of various DRoC and learn what they did within the organization and if they were
interested, how to get involved. Although, with the conference being moved to a virtual
experience this year we will not be able to host this, hopefully, we will be able to have it in the
future.
Another project was to send out a guide for first time OLA Conference attendees. This
guide would provide information about the hotel, key programs of interest, information about the
association and the DRoCs. As people registered for the conference, we added a check box
asking if they were a first-time attendee so that we could compile an e-mail list. Although we did
not have the regularly scheduled conference this year, this would be a great informational
- Continue to work on answers that correspond to the FAQs for the new website
- More information is needed on the workshop planning roadmap, such as the list of
conference program proposals that are deemed better in workshop format and the
speakers for them (Will ask for a list from the Conference Planning Committee chair after
the next conference sessions are selected), a compiled list of potential workshop speakers
- this should be a working list, such as a Google Doc, that OLA Leadership can
- I have updated the Committee Preference Form template to only include those OLA
committees that regularly recruit new members, but clarity is still needed as to how
committee members are documented once they are selected, who compiles that
information and where that information is kept. (this might be a job for future OLA
interns)
- Lisa and I will meet with Cathy Blackman, incoming OLA president, to share with her
- Meet with future “OLA Intern” to share these documents with them and assist as needed.
- Meet with previous OLA Intern to organize all of the documents and information we
have created so that we can ensure it is easy to access and use in the future.
- Questions that have not yet been highlighted on the “Notes” Google Doc that I created
(link below)
Things I learned and how I will apply them in the future:
I learned a number of things this semester, and many of them pertain to my future goals
as a librarian. Working alongside Lisa Wells has been a wonderful opportunity and I have
learned a great deal simply watching her in the role of OLA president. My long-term
professional goal is to one day be the director of the Southern Oklahoma Library System and
Lisa has a leadership style that I greatly admire. I highly respect Lisa’s decision-making abilities.
One of the goals listed in my portfolio is to develop the ability to make critical decisions
effectively and efficiently and mentoring with Lisa taught me skills that with help me achieve
this goal.
As we were moving through the process of transitioning the Annual Conference from in-
person to virtual, Lisa told me that the decisions had to be made from a business perspective.
Although there might be personal feelings about these decisions, the choices made must be what
is best for OLA and emotions must be set aside for the betterment of the Association. She also
clearly thought through her decisions and once she had examined the various options, was
Participating in OLA Executive Board and Conference Planning meetings and interacting
with the OLA leadership also allowed me to meet and network with librarians from across the
state. Hopefully these relationships will continue, and will provide me with a network of mentors
and peers who I can collaborate with and learn from for years to come, which also helps me to
reach my program objective of mentoring with and learning from leaders in the library
The documents I created throughout the semester taught me the importance of planning
and consistent structure in an organization. The Oklahoma Library Association had the benefit of
having an Executive Director for 30 years, but that Director recently retired, taking with her
much of the institutional knowledge of the organization. This information was never formally
documented and therefore, the transition has been somewhat disorganized. The implementation
of job descriptions, roadmaps and toolkits for members of the Association will ensure that in the
future, when these regular transitions happen, they will be much more seamless.
These practices can be applied to any library or organization and good protocols, cross-
training and document retention are necessary to ensure that the institutional knowledge of an
One of the biggest things I learned this semester was how to be adaptable. With COVID-
19 happening two months into the semester and a month before OLA’s Annual Conference,
many things were forcibly changed or canceled. The Annual Conference has now been
rescheduled for the end of July and will be completely virtual, which has forced a cancelation of
all the scheduled social events, including the OLA Mix and Mingle.
Also, because the Annual Conference is now in July, the Annual OLA Leadership
Retreat, which is normally 2-3 days in July will have to be rescheduled, canceled or adapted to
correspond with the conference. This will affect how the Leadership Retreat Planning Guide will
be used. The overview of the Workshop Planning Roadmap that was created will also greatly
adapt and change with the introduction of more virtual options; the way OLA DRoCs host
A major roadblock I encountered was not receiving feedback and input in a timely
manner. Although most DRoC leaders responded to my emails and requests for information,
there are still several job descriptions that I am lacking. I realize that people are very busy and
with circumstances currently the way they are, more pressure has been placed on many people to
take on new roles. I am hoping that once things return to the “new normal” I can reach out to
January 28: Met in person with Lisa and via Zoom with Dr. Abbas to discuss the overview of
the project.
February 21: OLA Executive Board meeting and OLA Leadership Retreat Follow-up
Link to previous OLA Internship Documents, I added the DRoC Appointments and
Term Limits Sheet:
https://docs.google.com/spreadsheets/d/1A3CpKW_EDrxTAjTzhJybSA9hz6DK8zcVYt
HoxjZRH-4/edit?ts=5e1344a5#gid=786009460
List of Directed Project notes that arose throughout the semester (red highlighted items have
been addressed): https://docs.google.com/document/d/1zxrcG56A0hdlpl4GaErm_mCViMFln6-
eqBQvYo0hQf4/edit