Internship Report on HR Policy and

Practices of Bangladesh Finance and

Investment Company

Prepared By
Khandker Ashikur Rahman
ID: 171-11-403
Program: BBA
Major in HRM
Department of Business Administration
Faculty of Business & Entrepreneurship
Daffodil International University

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 Internship Report on HR Policy and Practices
of Bangladesh Finance and Investment
Company
Submitted To
Mr. Syed Maruf Reza
(Associate Professor)
Department of Business Administration
Faculty of Business & Entrepreneurship
Daffodil International University

Prepared By
Khandker Ashikur Rahman
ID: 171-11-403
Program: BBA
Major in HRM
Department of Business Administration
Faculty of Business & Entrepreneurship
Daffodil International University

Submission Date:

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 Letter of Transmittal

December, 2020

Mr. Syed Maruf Reza

(Associate Professor)
Department of Business Administration
Faculty of Business & Entrepreneurship
Daffodil International University

Subject: Submission of report on ‘‘HR Policy and Practices of Bangladesh Finance and
Investment Company’’.

Dear Sir,

With due to respect & honour, I the student of Department of Business Administration,
Daffodil International University, am submitting the report on ‘‘HR Policy and Practices of
Bangladesh Finance and Investment Company’’. I am pleased to inform you that I have
successfully completed the intern report under your kind supervision.

Now I am placing this report for your approval. Hope that my report will fulfil your
expectation.

Sincerely yours,

.........................

Khandker Ashikur Rahman

ID: 171-11-403
Program: BBA
Major in HRM
Department of Business Administration
Faculty of Business & Entrepreneurship
Daffodil International University

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 Certificate of Approval

This is certified that the dissertation report on ‘‘HR Policy and Practices of Bangladesh
Finance and Investment Company’’. Submitted for the award of the degree of Bachelor of
Business Administration, in HRM to the Daffodil International University, carried out by
Khandker Ashikur Rahman, bearing ID: 171-11-403, under my supervision.

I wish him every success in life.

......................................

Mr. Syed Maruf Reza

(Associate Professor)
Department of Business Administration
Faculty of Business & Entrepreneurship
Daffodil International University

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 Acknowledgement

I want to express my deep gratitude to God from the beginning for giving me the strength and
protection to finish the job in the allotted time. The internship report is an integral part of the
BBA program, because one can monitor and use the day-to-day operations of selected
organizations to gather experience in the field. I have worked in BD Finance.

I would like to thank my honorary director for Daffodil International University (BBA). Mr.
Syed Maruf Reza, who gave me the opportunity to prepare an internship report, on “Human
Resource Policy and Management of BD Finance”. This work cannot be expected without
good leadership.

I would like to thank my supervisor for his constant guidance and useful information to all
members of BD Finance at all times.

I am grateful to all the officers and employees of BD Financial Company who have continued
their full involvement with me despite their busy schedules at the moment. In the end it had
to be done about the great work place that allows me to do a lot during our work period and
observe the work.

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 Executive Summery

BD Financial is a trusted and respected member of the Bank of Thailand (NFIs). BD

Financial began its journey in 1999 and gradually became one of the most important financial
institutions in Bangladesh. BD Finances have increased significantly in recent years. BD
Finance Company Limited is a parent company and consists of three distinct groups, BD
Investment Limited, BD Finance Securities Limited and BD Finance Asset Management
Limited. My report is about the implementation of human resources in the recruitment of
staff at BD Finance.

Human Resource department is essential for any business to get the man with competitive
power and to get the best results from competitive people. It is a leadership practice to help
employees develop themselves and their work, knowledge and skills. Many jobs are being
pursued around the world to manage their employees. The goal of development and training
is to improve employees in what they do. This program helps improve their staff leads to
greater commitment, efficiency and reliability of the company.

This report focuses on a brief overview of human resource management, followed by BD

Finance as their operating procedures improve their market performance and their quality.
How follow the process to find the right skills. This comprehensive review is based on my
departure to work in the human capital company of BD Finance Company Limited.

In my statement I have tried to support all human services, operations and policies of the BD
financial company, seeing their mistakes by dragging them back and offering some advice
that can help improve their situation.

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 Table of Contents

S.N Contents Page no.

Title page i
Cover Page ii
Letter of Transmittal iii
Certificate of Approval iv
Acknowledgement v
Executive Summery vi
Chapter 02 Introduction
1.1 Introduction 02
1.2 Objective of the study 02-03
1.3 Methodology of the study 03
1.4 Limitation of the study 03
Chapter- 02 Company Profile
2.1 Historical Background of BD Finance Company Limited 05
2.2 Mission of the company 05
2.3 Vision of the company 05
2.4 Strategic Objective of the company 05
2.5 Core Values of the company 06
2.6 BD Finance Products and Services 06-08
Chapter- 03 HR Policy and Practices of Bangladesh Finance and Investment Company
3.1 HR Policies of BD Finance Company Limited 10
3.2 HR Policy 10
3.3 Human Resource Policy 10-12
3.4 Internee Recruitment Guidelines 12-13
3.5 HR Practices of BD Finance Company Limited 13-18
Chapter- 04 Finding, Recommendation, Consultation
Finding 20
Recommendation 21
Consultation 22
Reference 23

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 Chapter- 01
Introduction

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1.1 Introduction

The human resource of an organization is considered to be more competitive and profitable

than that of the candidate because he is passionate about the organization; it is used as a
campaign against by organizations to expand its business and increase business further. Thus,
the challenges of any organization depend on human resources, rights and practices that
affect the job satisfaction of employees. Policies are created by the organization to develop a
good decision form as part of the system. Supports and influences the performance,
relationships, services and activities of organizations. It defines the rules, values and
procedures to guide and manage certain issues involving people and technology.

Human rights law is the set of authorizations and guidelines that companies develop in the
form of hiring, training, measuring and remunerating social workers. These rules once
Structure and distribution in simple structure can help many expectations of employees and
employers in terms of rights and responsibilities in the organization. Human history also
refers to the traditional way of working on performance, translating ideas into action and
documenting what is done frequently. To say the least, it is the use of rules or procedures.
Some of the methods used by the working capital company are called "best practices", which
means that the intervention process used is based on the concept of performance as experts in
humanity.

1.2 Objective of the study

Based on two objectives I have prepared this report.

Primary Objective:

The main objective of this report is to provide the necessary information on the recruitment
procedures followed by BD Finance Company Limited through the Human Resources and
Recommendations department.

Secondary Objective:

 To analyze overall HR practice on that organization.

 To analyze overall HR Policies On that organization.

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  To relate the theoretical knowledge with the real life experience of the Recruitment &
Selection process of BD Finance Company Limited.

1.3 Methodology of the study

This learning process takes place in a process ranging from the selection of a course to the
final report writing process. The key is to identify and collect information; they have been
identified, analyzed, interpreted and applied to identify key concepts. A general set of
procedures used in the study is described below.

Sources of Data:

Data are collected from both primary and secondary sources-

Primary Sources

 Observation of the organization.

 Discussion with officials and concerned expert.

Secondary Sources

 Websites of the organization.

 Annual reports of BD finance company Limited.
 Different Books, Magazine, Journals, Newspaper etc.

1.4 Limitation of the study

To write different ideas and see the need. In any case, I mentioned a few suggestions to
complete the recipe. The limits or restrictions that delay my work are as follows:

 Some data were with held to hold the classification of the association.
 Improper co-ordination among various departments.
 Up-to-date information was not available.
 Non-availability of some former and most recent information.

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 Chapter-02

Company Profile

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2.1 Historical Background of BD Finance Company Limited:

Bangladesh Financial and Investment Corporation Limited (BD Financial) started its business
in 1999 with the main goal of manufacturing the country by providing loans and after-sales
operations for other financial services. The Company was authorized by the Bank of Thailand
to become a financial company under the Financial Conduct Act 1993 on December 22, 1999
and listed on the Dhaka Stock Exchange in September 6, 2007 and listed on the Chittagong
Stock Exchange on August 28, 2007. Dividend Investments consists of well-known
companies, well-known companies and individuals. In ten years BD Financial has emerged as
one of the nation’s leading financial companies, with the financial resources to provide its
clients with cash. BD Financial has evolved into a new manufacturer of financial solutions
and is now able to supply financial products according to the needs of its customers. BD
Financial welcomes greater involvement in Bangladesh construction industry by introducing
all financial products under one roof to meet customer needs.

2.2 Mission of the company:

To reach out our financial services to the wider sections of populace as part of our
contribution towards inclusive, sustainable and quality growth.

2.3 Vision of the company

To be the most innovative financial services provider in the country with special focus on
creating value for all stakeholders.

2.4 Strategic Objective of the company

 Grow & diversify products range

 Diversify funding sources
 Maximization of wealth of our stakeholders
 To stay compliant on all regulatory issues and prudential guidelines
 Optimization of profitability through best use of resources
 Responding quickly to utilize opportunities.
 Providing value-added services with unremitting efforts Perfection
 Unreliable business partnerships expand with the products have a good value for
money

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  Developing & maintaining long term relationship with clients.

2.5 Core Values of the company

 Equal Opportunity
 Integrity
 Customer Focus
 Trust & Respect
 Transparency
 Teamwork
 Diversity
 Relationship Forever
 Professional Excellence
 Confidence & Loyalty

2.6 BD Finance Products and Services

 Corporate financial Services

 Lease Finance: BD Finance offers the best solutions for the delivery of
machinery, equipment, electronics, cars, boats, etc. for use in operation.( Up to
5 years)
 Term Loan: BD grants can design solutions to meet specific needs Loan time
required. We provide mortgage loan opportunities to meet more investment
budgets, such as inventory measurement lines, new methods of design process,
expansion capacity, purchasing capacity, construction, etc.(Up to 5 years)
 Working Capital Finance: BD financial income, as required activities for the
completion of raw materials, carried out daily operations or cover overheads.
Works capital model can be independent or for a single business connecting
money is no different in the industry.( 1 Years)
 Bridge Finance: BD funds designed to support the medium term budget
business model while using the expansion method existing projects or new
projects. We provide financial services companies to complete the temporary
process by giving money immediately, i.e. finally meeting the deadlines for
the extension of an existing project or new projects.( 1 Years)

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  Commercial Home Loan: BD Financial offers long-term equity loan services
to clients for construction and procurement of offices, industrial center,
parking, theatre, etc.
 CMSME & Green Financing
 Long Term Loan: BD Financial Services supports cabins, micro, and
commercial for small and expensive By providing CMSME lending facilities
for a long period of time give money for business, manufacturing and
marketing Demonstrate and expand their capacity / nutrition through
performance Assets or capital gains to long-term financing requirements.( 1-5
years)
 Short Term Loan: BD financially supports small, micro, small and medium-
sized houses trade by making short-term loans to CMSME is designed to help
small businesses, manufacturing and programs to help them cope with long-
term cash outflows, meet the work requirements needed to achieve a daily
finish Day needs money and covers all short-term cash flow gaps.( 1 years)
 Lease Financing: provide CMSME financing through mortgage lending i.e.
Designed for small business finances, manufacturing and start-up services to
help them expand and expand their business by purchasing a car, truck and car
dealership, renew the loan from BD Financial.(1-5 years)
 Women Entrepreneur Loan: Mortgage lenders are business women-led, micro,
small and medium industry mortgage lenders. This period of Leviticus is
available for the purpose of meeting operating expenses and / or purchasing a
treasure.( 5 years)

 Retail Finance
 Home Loan: BD Finance offers suitable home loan facility to its customers to
help them realize their dream of building / building their own Home. This
model covers the purchase of a house or apartment, Personal construction,
renovation of an existing house or apartment, Purchase of business premises
and rooms for professionals.( 15 years)
 Auto Loan: BD Financial Institutions A loan tool for its clients Fulfil your
dream of bringing your own car / vehicle. soon Payment centre for new

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 purchases and renewals Vehicles also for personal use and purchase of new
products Refurbished vehicles for commercial use.( 5years)
 Personal Loan: BD Financial has its own personal loan service providers to
help you guarantee their financial assistance in the event of an emergency. Our
clients get a personal BD loan for almost everything they need: emergency
medical care, weddings, travel, grocery shopping, and more.

 Liability
 Monthly Deposit Scheme
 Double Money Deposit Scheme
 Profit Earner Scheme
 Fixed Deposit
 Bir Scheme

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 Chapter- 03
HR Policy and Practices of
Bangladesh Finance and Investment
Company

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3.1 HR Policies of BD Finance Company Limited
Human resources policies are the instructions and authorized indications that companies
have established to hire, train, evaluate and reward the collaborators of their staff. These
policies once organized and dispersed in one form that is simply used, can help anticipate
several misinterpretations between staff and owners about their privileges and
responsibilities in the organization. Human resources practices suggest the usual way of
operations and performance, translating the idea into action and information about how
something is commonly done. In modest terms, it is about applying principles or
procedures. Some approaches applied by the HR department are termed "best practices,"
which means that the technique that is touched by an occupational exploit is the way
suggested according to HR specialists.

3.2 HR Policy

Human resource policy is the guidelines and consent that companies are designed to
employ, inform, measure and reward their stakeholders. These rules, once set up and
broken down into an easy-to-use tool, can serve many hopes inaccurate information
between employees and owners about their rights and responsibilities in the organization.

Human rights are the rules and procedures that companies are designed to employ, inform,
evaluate and reward members of their profession. These policies, when established and
enacted in simplified form, can lead to many misunderstandings between employees and
employers about their rights and duties in the organization. Advocacy for Human Rights
deals with the development of practices and behaviours, the definition of action strategies
and the knowledge of certain actions. Inside simple terms, it is to apply principles or rules.
Some of the terms used by staff in a community office are referred to as "best practices",
which means that the work ethic has been adopted in accordance with the
recommendations according to people's ability. For example, the best HR firm is doing an
annual HR audit to determine if the HR process is beneficial to the company. More about
this source text Source text required for additional translation information send feedback
Side panels.

3.3 Human Resource policy

 Nationality: All employees shall be Bangladeshi Nationals.

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  Age: No persons shall be appointed to the service of the company who is below 20
years of age and above 35 years of age in respect of direct fresh recruitment. The age
limit shall be relaxed for lateral entry.

 Relation: Members of the direct family of any BD Finance employee will not be
encouraged to hold any position in the company, unless otherwise decided by the
management.

 Collection of CV: CV for different positions may be collected through-

 Advertise the opening of the position through newspaper ads in major national
/ local newspapers (maximum in 2 n.) And / or publish the opening of the
position in different construction sites (Currently on bdjobs.com)
 Publication of the opening position on the BD Finance website.
 Advertise the opening of the position by disseminating advertising to various
universities / educational institutions.
 Publication of the opening of the position by means of electronic mail within
the Company.
 By connection / personal information.
 Headhunting companies can also be used in some cases when no potential
candidates are available for hiring in the CV database of the HR department
and other external sources.

 Minimum Educational Qualification: Graduation

 Selection of CV: CV Screening will be done by HR committee
 Processing for Interview:
 Fixation of time with the concerned Interviewers.
 Fixation of Interviewing time & venue.
 Issue Interview letter and contact over phone.

 Service Bond: The selected employee will provide a service guarantee (guarantee)
to serve the Company as follows:
 Assistant Officer to executive Officer 3 years of continuous service

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  Senior executive officer and above as per decision to be taken by HR
committee.

 Liability to Transfer: An employee will be responsible for services anywhere in

Bangladesh or elsewhere where the Company may request the employee to
execute. The transfer includes the transfer from one post office to another, from
one branch to another and from one department to another.

 Liability to perform any Work: An employee is obliged to perform and perform

the duties of his function and must devote all his time and attention to those duties
or other duties which he is obliged to perform. An employee must at all times
follow the legal orders and instructions of the Company, its duly authorized
superiors or any other employee to whom the Company has delegated the authority
to issue orders and instructions.

 Other General Guidelines of the Policy:

 The employment verification will begin after the final selection of the
candidate and the cost, if any, will be borne by the company, unless
otherwise decided by the management.
 No employee may be confirmed without going through the "job selection
procedure", unless otherwise decided from management.
 "KYE" is an ongoing process. Post-employment control will be governed
by BD finance's "Warning Policy".

3.4 Internee Recruitment Guidelines

 Selection of Institution: As decided by the management

 Qualification Requirement: As decided by the management
 Time Period: 12 weeks, unless otherwise decided by the management.
 Fixation of remuneration: Management time to will fix the remuneration of
internee
 Internee appointment process:
 Internee recruitment approval

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  Collection of CV
 Arrange Interview if required
 Finalize Selection
 Obtain approval of head of HR
 Presentation and placement of the internship at the respective department /
division.

3.5 HR Practices of BD Finance Company Limited

 BD Finance Company’s HR Vision:

BD Involvement considers its human resources to be the most valuable assets and
recognizes them as a building block for which the Company's operations and
development meet. BD Financial continues to develop and implement appropriate
human rights policies and practices to develop its employees and to provide them with
the best possible services to achieve the goals of the company. . Because our human
resources provide the organization with the most significant competitive value, we
continue our policy of selecting the best people and using the resources to develop and
maintain the best human resources.

 Recruiting process that BD Finance Company follows:

The selection of external recruits consists of the following steps

 CV Submission
Individuals wishing to join the bank must submit graduation documents.
Confirmation of payment is sent for each request sent to the candidate's email
address.

 Application Evaluation
The Human Resources Department evaluates all applications received in
relation to prior knowledge and capabilities developed for each current open
position. Each application is managed on a case-by-case basis and uniquely,
for future use.
 Ability Tests

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 Interested parties will be invited to participate in the assessment of skills, i.e.
math, language, English and mental thinking, as appropriate.

 Capability Based Interviews

To ensure that our recruitment process is fair and consistent, all candidates
who pass their test are invited for an interview that qualifies for the interview.
Expertise, required for any position for the candidate. A skill or expertise is a
skill that describes the skills and attitudes that are important for effective
performance.

 Reply Letters
At each stage of the process, applicants are informed of the status of their
application via an email response.

 Jobs Offer
If the successful candidate has reached the final stage, the holding position is
presented together with a pack of prizes. Internal selection is caused by the
ability to choose people, the process of completion. BD Finance Company
uses a variety of external resources for recruitment. These are:
 Internet
 Off shoring
 Referrals
 Advertising

The internal reception was excellent at the BDFC. BDFC training and job
development are very effective, so plan to attract internal audience may be an
option. BDFC also implements HRIS plans for the future. It is also a model of
the internal workings of the BDFC.

 Selection

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 In BDFC, if a candidate completes a telephone interview, he or she will be invited to a
suitable venue. The face-to-face selection is conducted at the headquarters of the
human resources office, where the description is at the end.

 The final step to success

It is a tax opportunity that the SA candidate meets Cat Juan learns a lot about their
past experience. Doreste SA candidates decide to exercise can match should be
served.
There are some techniques that BDFC followed,
 Face to face interview
 Written case study
 Presentation

This is our opportunity to see how the candidates behave in a variety of different
situations, based on clear benchmarks. The "Headhunt" technique is excellent for
BDFC. This way they can easily find and select senior managers, even if they are paid
very attractive.

 Training and Development

BDFC believes that our main competitive advantage comes from their people. Their
ability to provide the best customer experience is what sets them apart from other
financial services firms. In the financial services trading industry, we must all
continue to hone our skills and knowledge to manage this competitive advantage. The
purpose of the BDFC is to attract, retain and promote the best and, in this case, to
promote the training, development and education of the business through the
following:

 Internal Training Programs

Training sessions, workshops and local experts enable the teaching of a wide
range of subjects taught directly by BDFC Education and Development.

 External Courses
Jo related courses, seminars, workshops and conferences developed and
presented at BDFC officers.

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  Performance Management
BDFC has a good HR culture in their organization. As an urban company, it
has its own way of measuring. Through various assessment models, they
measure the performance of their employees. Participatory logging and
evaluation both of these methods are used for evaluation. After the
measurement, using some results, the measurement of the employee
performance past. It is then determined whether the employee needs more
training or adaptation.

 Size of the workforce

BDFC has one head office and 7 branch office and they run full functionally all
branches office with above 200 employee.

 Business growth in Market

BDFC’s business growth is 60% per month

 BDFC Market position

BDFC is in 5th position in overall financial industry

 Future plan
BDFC future plan is to launch a bank with two years

 Work environment & work culture at BDFC

BDFC is committed to preventing discrimination based on race, religion, sex, age or
other employment status. The purpose of the BDFC is to manage the workplace and
the environment which allows employees to work according to their abilities and
capabilities.
BDFC creates an environment of trust and support in organizations that encourage
employees to work together as a team and at the same time, to innovate and innovate.
Enjoy internal communication and freedom of thought, fairness, commitment,
teamwork and the best standards of excellence and integrity.

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  Career progression opportunities at DBFC
BDC is an equal opportunity employer. He has worked hard for young people for the
past 24 years. BDFC's mission is to nurture, retain and support the most capable
people.
BDFC maintains high recruitment standards. It also provides its employees with home
training, local and international training, depending on their needs. This is achieved to
support human development by continuous improvement of resources in human skills,
abilities and knowledge and to meet the needs of organizations to meet future
challenges of changing the financial services industry. BDFC identifies appropriate
and appropriate training and development needs of employees and provides them with
an opportunity to achieve their career goals.
BDFC is a non-profit organization dedicated to improving performance and efficiency
in terms of efficiency, effectiveness and productivity.

 How to apply for a position at BDFC

Anyone wishing to become a member of the BDFC family, the largest and most
important non-bank in the country, should submit their application to:

The Human Resources Department

BD Finance Company Limited
27 Dilkusha (2nd Floor), Dhaka 1000.
Info@bdfinance.com.bd

 For BDFC Customers: Complaints are satisfied by satisfied customers with the
above recommendation good services.

 For BDFC Shareholders: Maximize shareholders 'wealth through a sustained return

on their shareholders' investments

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  For BDFC Employees: Give pride for performance by making BDFC the canter of
performance with methods of improving skills.

 For the Society: Contribute to community health in general through responsible

public member leadership.

 Goal of BDFC: BD finance wants long term maximization of stakeholder value in a

socially responsible manner.

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 Chapter 04
Finding, Recommendation,
Conclusion

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 Finding

 He should be trained in whatever he is good at

 In most cases the training flowers are not completed and they are not paid that way
 That is, he is often not allowed to work in the subject in which he is given expertise or
training
 New entrepreneurs and new employees are not well evaluated
 Promotion takes a lot of time for those who find it very difficult
 Training and job deadlines are much shorter
 We need to give better training on computer

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 Recommendation

 Overall there should be clear signals within the organization that transparency is valued,
creative ideas are welcome initiative is rewarded.
 Improving the job performance of person: By given proper guideline and mental support
can help the employees to improve their performance
 Honesty , morality, responsibility and patriotism of employee should be enhanced
 If we can do these effectively & efficiently, the proper development of HR & better
quality of life of our people may be expected & this in turn can move forward the
economy of our country.
 The time to prepare a feasibility report should be followed strictly
 Works should be equally distributed among the employee.
 Computer system has already been installed but more internet facilities to be introduced
 Evaluation of candidates while recruiting should be more competency based &
evaluator’s accountability should be increased.

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 Conclusion

BD Finance Company is one of the fastest growing non-profit financial institutions in

Bangladesh. The company's management team consists of qualified, experienced and well-
executed leaders, which has enabled the company to continue to grow and prosper year by
year. Human resources and recruitment teams are plentiful for other top companies. BD
Finance Company always seeks the best and this is the reason for analyzing the discussion,
because the previous discussion eliminates the risk of self-harm and leads to Hire honest
employees, help interviewers evaluate respondents based on characteristics that do not affect
the workplace. If regulatory compliance can improve human rights and lead to more
business-oriented recruitment, BD Finance can create a working force to help companies
grow.

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Reference
 BD Finance Company Website https://bdfinance.com.bd/
 https://bdfinance.com.bd/investor-relation/annual-report/
 https://www.anwargroup.com/investor/bd-finance/
 https://awards.internationalfinance.com/bangladesh-finance-and-investment-
company-limited-bd-finance/

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