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BRITISH STANDARD Quality systems — Part 14: Guide to dependability programme management ‘The European Standard EN 60300-1:1998 has the status of a British Standard [NO COPYING WITHOUT SI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAW BS 5750-14: 1993 EN 60300-1: 1993 ISO 9000-4: 1993 TEC 300-1: 1993 BS 5750-14:1993 ‘This British Standard, having divction of the Quality, Management and State Standards Pelicy Comite Was published under tho authority of the Standards Board and comes nt effet on 3 November 1998 RST 121908 Ta following BST references relate to the woke on thie Comite reference QMS Dealt for comment 82892 ISBN 0 580 22715 4 Cooperating organizations The European Committee for Blectrotechnical Standardization (CENELEC), under whose supervision this European Standard was prepared, comprises the national committees of the following countries: Austria Belgium Denmark Finland France Germany Greeve Ieeland Ireland Italy Luxembourg Netherlands Norway Portugal Spain Sweden Switzerland United Kingdom Amendments issued since publication ‘Amd. No Date Comments BS 5750-14:1993 Contents Cooperating organizations National foreword Foreword Toxt of EN 60300-1 National annex NA (informative) Committees responsible National annex NB (informative) Cross-referen Page Inside front cover Inside back cover ST 121908 BS 5750-14:1993 National foreword This Part of BS 5750 has been propared under the direction of the Quality. Management and Statistics Standards Policy Committee. It is identical with 180 9000-4:1993 Quality management and quality assurance standards Part 4: Guide to dependability programme management and TEC 300-1 Dependability management — Part I: Dependability programme management jointly published by the International Organization for Standardization (180) and the International Electrotechnical Commission (IBC). The standard was developed by IEC/TC 56, Dependability, in co-operation with ISO/TC 176/8C 2, Quality systems. ‘The European Committee for Electrotechnical Standardization (CENELEC) has accepted IEC 300-1 as European Standard EN 60300-1. Dependability management embraces the management of reliability, availability, maintainability and maintenance support of products, Extensive guidance on ‘many aspects of dependability is provided in the various Parts of BS 5760 Reliability of systems, equipment and components and BS 6548 Maintainability of equipment. BS 5760 provides comprehensive guidance on many aspeets of reliability ‘management. Thirteen Parts of this standard have been published and these may bbe summarized as follows: Part 0: Introductory guide to reliability. This Part provides guidance to senior ‘management and non-specialists on the importance of reliability and explains how measures to achieve reliability should be integrated with other aspects of project management. Part 1: Guide to reliability and maintainability programme management. This Part discusses the essential features of a comprehensive reliability and maintainability programme to produce reliable and maintainable produc Part 2: Guide to the assessment of reliability. This Part contains guidance on quantitative and statistical aspects of reliability, including reliability modelling, the provision of data, and the concepts of redundaney and simulation. Part 3: Guide to reliability practices: examples. This Part contains authentic practical examples illustrating the principles established in Parts 1 and 2 of BS 5760. Part 4: Guide to specification clauses relating to the achievement and development of reliability in new and existing items. This Part provides detailed guidance on the specification of reliability. Part 5: Guide to failure modes, effects and criticality analysis (FMEA) and (FMECA). This Part gives guidance on the application of these techniques, Part 6: Guide to programmes for reliability growth. This Part describes procedures to expase and remove weaknesses in hardware and software items in order to achieve acceptable reliability in a product. It explains basic concepts, management and test procedures and describes techniques for analysis and correction of failures, Part 7: Guide to fault tree analysis. This Part gives guidance on the application of fault tree analysis which may be used to identify factors affecting the reliability, performance and safety characteristics of a system, Part 9: Guide to the block diagram technique, This Part describes the use of the block diagram technique far modelling and evaluating the reliability of both elementary and more complex systems, The extension of the method to calculate availability is also outlined. BS 5750-14:1993 Part 10: Guide to reliability testing. Section 10.1 General requirements. This Section provides guidance on general principles, procedures and considerations for reliability testing in the aboratory and in the field Seetion 10.3 Compliance test procedures for steady-state availability. This Section provides guidance on techniques for testing the availability performance of frequently maintained items under defined conditions Seetion 10.5 Compliance test plans for success ratio. This Section gives procedures for preparing and applying compliance test plans for success ratio or failure ratio. Plans are provided for three main types of test. NOTE. Further Sostins of Bart L0 based on other Part of IEC 605 and rolatod IEC stondands sre le plaaned Part 12: Guide to the presentation of reliability, maintainability and availability predictions. This Part gives guidance on the presentation of quantitative predictions of reliability, maintainability and availability. The items ta be included when presenting prediction information are listed and explained with the object of facilitating comparisons between projects and reports, Part 13: Guide to reliability test conditions for consumer equipment. Section 13.1 Conditions providing a low degree of simulation for indoor portable equipment, Section 18.2 Conditions providing a high degree of simulation for equipment for stationary use in weatherprotected locations. Section 18. Conditions providing a low degree of simulation for equipment for stationary use in partially weatherprotected locations, Section 13.4 Conditions providing a low degree of simulation for equipment for portable and non-stationary use Part 14: Guide to formal design review. This Part provides guidelines for planning and conducting design reviews. Much of the guidance given is widely applicable and relevant to the general conduct of design reviews but it also includes details of the specific contributions to he made by various specialists, Further Parts of Bi are envisaged in order to provide guidance on other techniques of reliability management, At present two further Parts are in the process of being drafted, and these are as follows Part 8: Guide to the assessment of reliability of systems containing software. ‘This Part will provide guidance on the assessment of reliability of systems containing software. Part 11: Guide to the collection of reliability, maintainability, availability and maintenance support data from the field. BS 6548 provides guidance on many aspects of maintainability and maintenance support. Four Parts of this standard have been published as follows: Part 1: Guide to specifying and contracting for maintainability. This Part introduces the concept of maintainability and provides guidance on the dofinition of maintainability requirements and on the programmes needed to achieve them, Part 2: Guide to maintainability studies during the design phase, This Part provides guidance on studies that should be carried out during the design phase and on the relationship of these studies to maintainability and ‘maintenance support tasks. *) Currently published ae a Draft for Developiient, DD 198, est 12.1908 8 BS 5750-14:1993 Part 3: Guide to maintainability verification and the collection, analysis and presentation of maintainability data. This Part provides guidance on the ‘various aspects af verification necessary to ensure that specified maintainability requirements have been met, Part 4: Guide to the planning of maintenance and maintenance support. This Part provides guidance on the planning of maintenance and maintenance support during the system acquisition phase to ensure that availability’ objectives are met in the operational phase. The interrelationships with reliability and maintainability programmes are also described. Further Parts are envisaged in order to provide guidance on other techniques of ‘maintainability management. At present two further Parts are in process of being. drafted, and these are as follows. Part 5: Guide to diagnostic testing. This Part will provide guidance on the consideration of testability characteristics during the design and development of equipment. It will assist in determining effective test procedures as an integral part of operation and maintenance. Part 6: Guide to statistical procedures in maintainability, This Part will provide guidance on statistical methods for use when allocating maintainability requirements to the various parts of a system, and when carrying out maintainability demonstrations and evaluations. Further Parts are envisaged in order to provide guidance on other techniques of maintainability management. At present two further Parts are in porcess of being. drafted, and these are as follows. Part 5: Guide to diagnostic testing. This Part will provide guidance on the consideration of testability characteristies during the design and development of equipment. It will assist in determining effective test procedures as an integral part of operation and maintenance. Part 6: Guide to statistical procedures in maintainability. This Part will provide guidance on statistical methods for use when allocating ‘maintainability requirements to the various parts of a system, and when carrying out maintainability demonstrations and evaluations. A British Standard does not purport to include all the necessary provisions of a contract. Users of British Standards are responsible for their correct application. Compliance with a British Standard does not of itself confer immunity from legal obligations. Summary of pages This document comprises a front cover, an inside front cover, pages i to iv, the EN title page, pages 2 to 8, an inside back cover and a back cover. This standard has been updated (see copyright date) and may have had amendments incorporated. This will be indicated in the amendment table on the inside front cover. EUROPEAN STANDARD EN 60300-1 NORME EUROPEENNE EUROPAISCHE NORM duly 1993 ‘Une sai aie Descriptors: Dependability, management, reliability, maintainability, maintenance wupport, hardware, wllware English version Dependability management. Part 1: Dependability programme management (IEC 300-1;1993)) Gestion de la stireté de fonetionnement Zuverlassigkeitsmanagement Partie 1: Gestion du programme de stireté de Teil 1: Management fiir fonctionnement (CEI 300-1:1993) ‘Zuverlassigkeitsprogramme (IEC 300-1:1993) ‘This European Standard was approved by CENELEC on 1998-07-06, CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this ‘uropean Standard ‘the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the Central Secretariat or to any CENELEC member. ‘This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CENELEC member into its own language and notified to the Central Secretariat has the same status as the official versions, CENELEC members are the national electrotechnical committees of Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, herlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom, CENELEC European Committee for Electrotechnical Standardization, Comité Européen de Normalisation Electrotechnique Buropdisches Komitee fir Elektrotechnische Normung Central Secretariat: rue de Stassart 35, B-1050 Brussels © 1993 Copyright reserved to CENELEC members Ref. No, IN 60300-1:1993 N 60300-1:1993 Foreword Contents The text of document 56(CO)189, as prepared by Page IEC/TC 56; Dependability, in close collaboration, Foreword 2 with ISO/TC 175/SC 2: Quality systems, was, Introduction 3 Submitted to the IBC-CENELIEC parallel vote in February 1992 1 Scope 3 The reference document was approved by 2 Normative references 3 CENELEC as EN 60300-1 on 6 July 1993. 3 Definitions 4 The folowing dates were fixed 4. Management responsibilities 4 Policy 4 latest date of publication of Orgenization 4 on identical national ee ‘ standard (dop) 1994-07-01 Market research and product planning 4 latost date of withdrawal ; of conflicting national Management review 4 standards (dow) 1984.07.01 46 Dependability programme reviews 4 5 Product or projet independent Annexes designated “normative” are part ofthe eens oeaelerette 5 bod af the standard In this standard, annex Ais, , ORBNNS SmenS normative implementation 5 5.2 Methods 5 5.3 Data banks 5 5.4 Dependability records 5 6 Product o project specie programas slowoute 5 6.1 Planning and management 5 62. Contract review and liison 5 6.3. Dependability requirements 5 6.4 Engineering 5 6.5. Externally provided products 6 6.6 Analysis, prediction and design review 6 6.7 Verification, validation and test 6 68 Lifecycle cost programme 6 69 Operation and maintenance support planning 6.10 Improvements and modifications 6 6.11 Experiences feedback 6 Annex ZA (normative) Other international publications quoted in this standard with the references ofthe relevant European publications 7 ust i208 EN 60300-1:1993 Introduction Dependability is one of the most important performance characteristics of many products. Dependability assurance addresses the reliability performance and maintainability performance of the product as well as the performance of the ‘maintenance support provided by the customer (and/or the supplier). It is a responsibility to be shared by the supplier and the customer. Society’s increasing reliance upon services such as transportation, electricity, telecommunication and information services leads to higher user requirements and expectations with regard to quality of service. The dependability of products used for such services is a major contributing factor to their quality of service. Searcity of resources, safety and environmental concerns, inerease in product complexity, together with mounting interest in the life-cycle cost of products also emphasize the need for assurance of dependability as well as ofits elements. Experience shows that the maintenance cost may well exceed the original acquisition cost. Many products are developed with the intention to satisfy users’ needs or requirements as expressed in specifications. Such requirements normally concern reliability performance and maintainability performance, and, sometimes, availability performance under stated conditions of maintenance support. The customer is often solely responsible for operation and maintenance. Some products are sold or leased with agreements or guarantees for measures of dependability characteristics, with or without maintenance support from the supplier. For other products, the specification of dependability may be a part of the process of designing or maintaining the product. ‘The existence of an effective dependability programme is in the interest of both the customer and the supplier, for relevant life-cycle phases, 1 Scope This part of IEC 300/180 9000 provides guidance on dependability programme management. It covers the essential features of a comprehensive dependability programme for the planning, organization, direction and control of resources to produce products which will be reliable and maintainable. In management terms, it is concerned with what has to be done, and why, and when and how it has to be done, but itis not specifie about who should do it and where, because organizations and projects vary widely. This part of IEC 300/180 9000 is applicable to hardware and/or software products, where dependability characteristics are significant during the operation and maintenance phase. The requirements are aimed primarily at controlling influences on dependability at all product life-cycle phases from product planning to operation, Any agreement using the guidance given in this part of IEC 300/180 9000 may use selected parts to fit, particular circumstances. The parties involved shall, agree upon and record the extent to which it is applied, including the guidance given in other parts of the IRC 300 series. Any selected clauses used in this way become requirements. {OTE 1 ‘Tho guidance given inthis part of BC B0OMSO 8090 primarily applic a nspplier with a ftnall numberof quale customers but tan alo be applied to NOTE? The guidance given in the part of TEC 800/10 5000 adresses the liecyco phases ae defined and wold alto spp-to any Farthor whist of phases NOTE 8 The masculine gender is used in this part of IEC 300/180 8000 to represent lao the feminine gon NOTE 4 Tn the context of thi part of EC S00/I50 9000 the forme “docament” and dementation” aro not retected to NOTE 6 The corms “cuntonns” used in this part of TIC 300180 8000 5 symomsmose with sho term “purchaser” 2 Normative references ‘The following normative documents contain provisions which, through reference in this text constitute provisions of this part of IEC 800/180 9000. At the time of publication, the editions indicated were valid. All normative documents are subject to revision, and parties to agreements based on this part of [EC 300/180 9000 are encouraged to investigate the possibility of applying the most recent editions of the normative documents listed below, Members of IBC and ISO ‘maintain registers of currently valid International Standards. IEC 50(191):1990, International Electrotechnical Vocabulary (IBV) — Chapter 191 — Dependability and quality of service. IEC 300-2:XX, Dependability management — Part 2: Dependability programme elements and tasks (future publication under consideration), 180 8402:1986, Quality — Vocabulary. 180 9001:1987, Quality systems — Model for quality assurance in design/ development, production, installation and servicing. 180 9002:1987, Quality systems — Model for quality assurance in production and installation. 180 9008:1987, Quality systems — Model for quality assurance in final inspection and test. © BSI 12-1908 N 60300-1:1993 180 90041987, Quality management and quality aystem elements — Guidelines. For the purposes of this part of IEC 300/180 9000, the terms and definitions of IEC 50(191) and 1S 8402 apply together with the following particular terms and definitions: 3a dependability the collective term used to describe the availability performance and its influencing factors: reliability performance, maintainability performance and ‘maintenance support performance NOTE Dependability i wrod only for general descriptions in Ly programme the organizational structure, responsibilities, procedures, processes and resources used for managing dependability NOTE A dependability programme covers all phase of « products fe cyte from planning to operation and posibly clementa divided into tanks. a document setting out the specific dependability practices, resources and sequence of activities relevant to a particular product, contract or project 34 product any specified deliverable goods or service 4 Management responsibilities 4.1 Policy ‘The supplier should establish and maintain a document expressing his policy and objectives regarding the dependability characteristics of his products and the related support services. This document may constitute a part of a quality policy document prepared in accordance with 4.1.1 of ISO 9001 and the guidance given in 4.2 and 4.3 of 180 9004, 4.2 Organization ‘The supplier should establish and maintain programme elements and resources in his organization to achieve assurance of dependability. These elements can be product and project independent as well as project or product specific They should be easily identifiable, and may be independent of but suitably interfaced with the organization responsible for performing quality assurance activities, ‘The functions to achieve assurance of dependability and quality assurance may have common organizational elements, in which case they may be integrated and executed in conjunction, but still remain identifiable 4.8 Quality system ‘The supplier should establish and maintain a documented quality system in accordance with ISO 9001, 180 9002 or ISO 9003, as applicable. 4.4 Market research and product planning ‘The supplier should establish and maintain procedures for market research to determine the needs of prospective customers for the dependability of products being considered for market introduction, and for converting these needs into specifications. Early product planning activities, including feasibility studies, should be conducted on the basis of dependability specifications, based on market research, 4.5 Management review ‘The supplier should carry out reviews, at management level and with appropriate time intervals, of the dependability programme adopted in accordance with the guidance given in this part of IEC 300/180 9000. Records of such reviews should be maintained, NOTE Thoes reviews should bo coordinated with the ‘management reviews done in accordance with 41.3 of ISO 8001 4.6 Dependability programme reviews ‘The supplier should establish and maintain procedures for a systematic, recurrent and independent review of the adequacy of processes, procedures and tools used for his dependability programme, including; —review of the dependability programme and its elements and tasks, including the rationale for their selection; — review of all documents describing the programme, its elements, tasks and results; — consideration of the effective performance and achievement of the dependability programme and approval of any changes; — evaluation of the cost-effectiveness of the programme in terms of its benefits; higher dependability, lower maintenance cost, ete. enst 12998 EN 60300-1:1993 5 Product or project Independent programme elements Dependability programme implementation ‘The supplier should be capable of implementing a dependability programme, with task selection based on IEC 300-2, to ensure that the specified dependability requirements are met. The structure and elements of the dependability programme and the detailed descriptions of the procedures, analysis methods, tools and statistical principles used to define, control and evaluate dependability characteristics should be documented. 5.2 Methods ‘The supplier should establish and maintain access to effective statistical and other relevant qualitative and quantitative methods and models appropriate for prediction, analysis and estimation of dependability characteristies of his products, Education and training programmes should be issued and implemented for any personnel categories that will use the methods. 5.3 Data banks ‘The supplier should establish and maintain data banks ta provide feedback on the dependability of ts products, from testing and/or operation, in order to assist in product design, current product improvement, maintenance support planning, or as otherwise needed for the dependability programme. 5.4 Dependability records All documents containing requirements for dependability and their allocation, dependability plang and results of dependability analyses and predictions, dependability test instructions and results, and field data analysis records should be retained for an appropriate period, defined with relation to the expected product life time, A master list of relevant documents, including their revision status, should be established and maintained in accordance with 4.8 of ISO 9001 6 Product or project specific programme elements 6.1 Planning and management Tho supplier should develop a dependability plan as a part of the general product plan or project plan. The dependability plan should be reviewed, and if necessary revised, at project and product reviews. These reviews should also verify that the programme elements and tasks, analyses, and results conform to the plan and the specified dependability requirements, ‘The supplier should establish and maintain procedures for securing traceability, as defined in IEC 300-2, of dependability requirements. Dependability is one of the driving factors in the configuration management procedure, which should be established and maintained by the supplier in accordance with guidance given in 8.8 of ISO 9004, NOTE The programme tasks are dafined in 6.1 of IEC 200.2 (dependability plans project dovision manegomont; ttaceshllty management configuration management). 6.2 Contract review and liaison ‘The supplier should establish and maintain procedures for contract review, performed in accordance with 4.8 of ISO 9001, in order to ensure that the dependability requirements and the conditions and constraints for definition of dependability requirements are adequately specified and documented, that any dependability requirements differing from those in the tender are resolved, that operations and maintenance support conditions are adequately defined by the customer and that acceptance testing criteria are specified. Records which include decisions taken at these reviews should be maintained, ‘The supplier should appoint a management representative to interlace with the customer. NOTE ‘Tho programme tasks are dofined in 6.2 of TEC 300.2 (contract review management ropronentaiv). 6.3 Dependability requirements ‘The supplier should prepare specifications which contain qualitative and quantitative requirements for availability performance, reliability performance and maintainability performance. The maintenance support assumptions should be clearly stated, taking into account any customer-provided information, ‘The supplier should perform a requirements review activity prior to the start of design. This review should ensure that any incomplete, ambiguous or conflicting dependability requirements are clarified or modified. The overall dependability requirements should, as appropriate, be allocated to the various parts of the product to be designed. bility quirements may need tobe redefined life see NOTE.2. ‘The programme tarke are defined in 6.3 of TEC 200-2 (speciation of dependability requireinent; 64 Engineering ‘The supplier should establish and maintain guidelines and practices for design of the product and its maintenance support to ensure that the ed dependability will be achieved. © BSI 12-1908 N 60300-1:1993 NOTE. ‘The programme tseks are defined in 6.4 of FEC $00.2 (rallabity enginocring; maintainability engineering maintenance support engineering, testability enginooring ‘human factor engineerin 6.5 Externally provided products The supplier should establish and maintain procedures to specify dependability requirements for externally provided products The supplier should require and ensure that all requirements of the dependability programme are fulfilled by any subcontracted hardware or software parts of the final product, NOTE. The programme tarke are defined in 6.5 of TC 800-2 eubcontracted producte customer provided products), 6.6 Analysis, prediction and design review ‘The supplier should identify and perform dependability analysis, prediction and formal design review activities (programme tasks) adequate for the product or project. NOTE The programe tase are defined in 6.6 of IEC 300.2 aut modo and ffecte analysis fault tro analysis ‘reat apd load analysis; human factors analy: predictions trade analysis; risk analyse; formal dosign revi). 6.7 Verification, validation and test ‘The supplier should establish and maintain procedures for effective and adequate verification and validation of dependability requirements, NOTE. ‘The programme take are defined in 6.7 of 120 2002 (verification, validation and teat planning life testing teponability testing: Flabity growth testing, production tenting acceptance toting; reliability stress sereesing) 6.8 Life-cycle cost programme The supplier should establish and maintain procedures for assessing the life-eycle cost elements for the product or project. NOTE. The programme clement is defined in 6.8 of TEC 500-2 (life eele cot programme) 6.9 Operation and maintenance support planning ‘The supplier should provide the customer with, information needed for the operation of the product. ‘The supplier should identify and advise the customer on the maintenance support requirements for the product, including recommendations on spare parts (range and scale), test equipment, special tools, maintenance personne! skill levels, ete, NOTE. The programme tases are defined in 6.8 of TEC 300-2 (maintenance support planning: inatallaton; support sorvcse support engineering: spares provinoning). 6.10 Improvements and modifications ‘The supplier should establish and maintain procedures for a systematic identification and implementation of any necessary improvement of the reliability performance and maintainability performance of the product and of the maintenance support performance, in order to ensure conformity to dependability requirements, ‘The supplier should establish and maintain procedures to ensure that changes oF modifications of the product or changes to data related to its dependability characteristics will result in a review and, as necessary, revision of all analyses and predictions previously done in order to determine the possible influence on dependability and the possible need to initiate and implement product improvements. NOTE. The programme take are defined in 6.10 of TEC 3002 improvement programmes, modiieation conta), 6.11 Experiences feedback ‘The supplier should establish and maintain procedures for handling, storage and analysis of failure and fault data from testing and ‘manufacturing and of operational dependability’ information received from the customer. ‘The supplier should define and communicate to the customer information on his need for field data and cooperate with the customer in the establishment of appropriate procedures for field data collection, storage and analysis, NOTE. The programme taske are defined in 6.14 of TC 300.2 (ata acquisition data analy. enst 12998 EN 60300-1:1993 Annex ZA (normative) Other international publications quoted in this standard with the references of the relevant European publications When the international publication has by (mod), the relevant EN/HD applies, ‘n modified by CENELEC common modifications, indicated by IEC publication Date Title END Date 50(191) 1990 International Electrotechnical Vocabulary (LEV) - - Chapter 191 — Dependability and quality of service 300-2 Dependability management Part 2: Dependability programme elements and tasks (future publication under consideration) Other publications quoted: 180 83021986 Quality — Vocabulary 180.9001 1987 Quality systems — Model for quality assurance in EN 29001 1988, design /development, production, installation and servicing 1809002 1987 Quality systems — Model for quality assurance in EN 29002 1989 production and installation ISO 9003-1987 Quality systems — Model for quality assurance in EN 29003 1989 final inspection and test 1809004 1987 Quality management and quality system EN 29004 1988, elements — Guidelines © BSI 12-1908 7 BS 5750-14:1993 National annex NA (informative) Committees responsible ‘The preparation of this British Standard was entrusted by the Quality, Management and Statistics Standards Policy Committee (QMS) to Technical Committee QMS/23, upon which the following bodies were represented. AEA Technology Assoviation of Consulting Engineers Association of Project Managers British Gas ple British Railways Board British Telecommunications ple City University Civil Aviation Authority Consumers’ Association Cranfield Institute of Technology Department of Trade and Industry (Standards Poliey Unit) Design Council BEA (the Association of Hlectronies, Telecommunications and Business Equipment Industries) Electricity Association Electronic Components Industry Federation Federation of Small Businesses GAMBICA (BEAMA Lita.) Institute of Quality Assurance Institute of Risk Management Institution of Electrical Engineers Institution of Mechanical Engineers Institution of Plant Engineers ‘Mercury Communications Limited Ministry of Defence National Computing Centre Ltd. Railway Industry Association of Great Britain Royal Institution of Chartered Surveyors Safoty and Reliability Society Society of British Aerospace Companies Limited Society of Environmental Engineers Society of Motor Manufacturors and Traders Limited University of Technology, Loughborough enst i298 BS 5750-14:1993 National annex NB (informative) Cross-references Publication referred to Corresponding British Standard TEC 50(191):1990 BS 4778 Quality vocabulary Part 3: Availability, reliability and maintainability terms Section 3.2:1991 Glossary of international terms TEC 300-2" BS 5760 Reliability of systems, equipment and components Part 1:1985 Guide to reliability and maintainability programme management, TEC 8402:1986 BS 4778 Quality vocabulary Part 1:1987 International terme BS 5750 Quality systems ISO 9001:1987 Part 1:1987 Specification for design/ development, production, installation and servicing (Identical) 180 9002:1987 Part 2:1987 Specification for production and installation (Identical) 180 9008:1987 Part 8:1987 Specification for final inspection and test (ldentical) 180 9004:1987 Part 0 Principal concepts and applications Section 0.2:1987 Guide to quality management and quality system elements (dentical) ‘THC $00.2 ie under consideration for future propuration. BS 5760-11085 i technically equivalent to TEC $002 and the UK technical committe considers it tobe suitablo meanwhile for uso in conjunction with this standard ST 121908 Bs 389 Chiswick High Road London W44AL BSI — British Standards Institution BSIis the independent national body responsible for preparing British Standards. It presents the UK view on standards in Europe and at the international evel. Itis Incorporated by Royal Charter. Revisions British Standards are updated by amendment or revision. Users of British Standards should make sure that they possess the latest amendments or editions. Iki the constant aim of BSI to improve the quality of our products and services. We ‘would be grateful if anyone finding an inaccuracy or ambiguity while using this British Standard would inform the Seeretary of the technical commitice responsible, ‘the identity of which can be found on the inside front cover. Te: 020 8996 9000. 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