Autoamtic identification system:

https://www.sciencedirect.com/topics/engineering/automatic-identification-system

A system for transforming data into electronic form; for example, bar
codes so that it could easily be manipulated by the operation
managers.It is a broad class of devices that are used primarily in
commercial settings for security authorization and inventory or
logistics control.

The service organization that I kept in mind while answering this

question is a logistics industry i.e. Pakistan Cargo Services (PCS
Group) or M & P courier and logistics service.

This Pakistan Cargo Services company which is a logistics company

could use AIS to increase productivity and at the same time increase
the variety of services offered as the AIS improve data acquisition
process and capture data in a more timely and accurate manner
which in turn gives management and decision makers of the PCS
Group more time to recognize potential problems and make efficient
decisions.

PCS Group employs various automated technologies such bar codes

or RFID which is a radio frequency identification for efficient, accurate
and timely delivery of their services to meet the customer demands
and raise the trust and level of their satisfaction. They can manage
their business by incorporating AIS technology in various forms and
can also increase the variety of their services without delay in their
deliveries with efficient and timely management as they can scan the
whole data relating to a shipment or any other service that they deliver
by generating a bar code or by using RFID automatically and manage
any sort of the issues that might arise during processing by identifying
and correcting in time so that in no time it reaches its final destination
securely and timely.

PCS Group offers a variety of logistics services such as sea freight,

air freight, land transportation, pharma temperature controlled
movement, warehousing, time critical services, import and export,
tagging , packing and sorting and reverse logistics etc. they are able
to increase the variety in their services and efficiently managing these
all logistics through the applications of AIS.

Applications of AIS include a number of operations such as item

identification and tracking, transportation, warehousing and payment
transactions etc and all these applications of AIS amalgamated to
manage the logistics services of PCS group in an effective and
efficient way.

In this way, the service productivity of PCS Group is maximized and

improved a lot by employing automation techniques such as AIS into
their logistics operations and services.