1.

Specify three recommendations about the functions of recruiting, selection, and

training that you think Ron Brown should be addressing with his HR manager now.

According to the text, it insinuates the company or human resources are not
properly staffing Muffler Magic. They are trying to fill the requirement instead of
trying to fill the need. I would first recommend that the human resources work to
fill the need versus filling the requirement. This means when recruiting
individuals for a position, they need to do more extensive recruiting and
especially interviewing.

Candidate selection should be improved by improving the interviewing process.

During many interviews, employers do a “test drive” so to speak of the candidate
and look to see their skills at work. Muffler Magic would greatly benefit by adding
an additional requirement to team leads to assist with the interview process. Their
part could be conducting a skills assessment to assess the candidate's ability to
perform specific job functions efficiently and also find out how quickly they can
perform them.

Training should be conducted by the team leads but kept track of. It is important
for a log to be maintained of the progression of the employee and how their skills
are progressing.