Most Urgent/Election Matter
Through E-mail only
ordre, Hea gare after, eet
OFFICE OF THE CHIEF ELECTORAL OFFICER, DELHI
sported ene Ch Secon
pores ost "hn ne Or
‘ora zareos Prem 258
‘am senumaon eat-in
No.F.COE/EEM/SMS/2015/-2625 Dated ;- 22.01.2015
INSTRUCTIONS
Sub: Instructions for Mobile Service Providers and Landline Service Providers/MTNL
related to General Elections to Delhi Legislative Assembly-2015- regarding.
A meeting was held in the office of CEO, Delhi on 22.01.2015 at 11.00 am, to discuss
the mechanism of implementation of ECI instructions regarding prohibition of misuse of
SMSs as well as telecommunication and connectivity related issues during General Elections
to Delhi Legislative Assembly-2015.
The officers/ representatives of various Mobile Service Providers of Delhi such as
Bharti Airtel, Aircel, Reliance, Vodafone, Tata Teleservices, MTS, Idea and MTNL, State and
District Level Nodal Officers of MTNL besides Director(DOT), and Joint Advisor (TRAI) were
present.
The list of the officers who attended the meeting is enclosed.
All officers were provided with the list of District Election Officers/District
Magistrates, SDM (Election) as well as 70 Voter Centers of Delhi, besides relevant EC!
instructions.
1. Accordingly, following directions/instructions are being issued to all
Mobile/Landline/Internet service providers:-
a. All the Mobile Service Providers shall appoint their nodal officer district wise also &
submit list to CEO-Delhi office by 25.01.2015 by email at jtceo.delhi@gmail.com. The
MTNL has already appointed their State & District wise Nodal Officers, the list
thereof is attached herewith.
b. All the Nodal Officers shall contact their District Election Officer immediately and
shall obtain the complete list of Polling Stations/Locations, Election Offices,
Reception & Counting Centers & all important election _related
places/locations/buildings of the district and identify the communicationi.
shadow/problem areas in the district. The problem of the area will be resolved
within two days and if the permanent solution in some shadowed area is not
possible then temporary solution shall be provided and the same shall continue tll
the completion of Poll process i.e. 12.02.2015.
No officer appointed as State/District Nodal Officer shall be changed till the
completion of election process.
MTNL shall arrange telephone/internet connections for election functionaries as
demanded by the District and CEO, Delhi office instantly.
MTNL shall ensure the smooth functioning of lease-lines at CEO-HQ, District Election
Offices level and connectivity between Delhi Secretariat and Laxmi Nagar Data
Centre and CGO complex.
All kind of digging on roadside in public place shall be banned/avoided now til
completion of election process i.e. 12.02.2015 to avoid any connectivity related
issues. MTNL and District Magistrates/District Election Officers shall take necessary
steps and shall inform all concerned agencies in this regard.
Internet connectivity related problem also raised in the meeting. MTNL was asked to
sort out the broad band connectivity related problem at all election offices including
70 Voter Centers. MTNL shall also provide the alternative way in case of consistent
connectivity problems.
MTNL shall enhance the bandwidth from 1 MBPS to 2 MBPS on all the 15 temporary
connections with internet provided to CEO, Delhi office for election purpose
immediately.
All the agencies shall ensure smooth and uninterrupted connectivity and
communication services till the completion of poll process.
Joint CEO informed that there has been severe connectivity issues in AIRTEL Services
since last one month in entire premises of CEO-Delhi office which has not been
rectified by the Company despite of repeated reminders to Senior Officers of the
Company. M/s Airtel, is therefore, instructed to ensure uninterrupted Mobile
Services in CEO-Delhi Office within next 24 hours, failing which strict action shall be
taken.
Further, following directions are bei
ig issued to all Mobile Service Providers :-
. All Mobile Service Providers shall provide the information regarding Bulk SMSs (more
than 100 SMSs) of political nature transmitted during the campaigning period in the
enclosed performa SMS-1. The said report shall be sent to this office every day, even
if it is ‘NIL’
There shall be complete prohibition on transmitting bulk SMSs of political nature
during the period of 48 hours ending with the hours fixed for conclusion of poll.
Accordingly, Bulk SMSs of political nature shall not be transmitted from 06.00 pm of
05.02.2015 till 06.00 pm of 07.02.2015. The service providers shall ensure the sameand also issue necessary directions to third party operators who are engaged in
booking of bulk SMSs. Mobile Service Providers shall convene a meeting of all third
party operators and issue written instructions / advisory to follow the ECI
instructions in letter and spirit.
Mobile Service Providers shall keep strict vigil on bulk purchase of SIM cards in the
market and more particularly pre-paid SIM cards. Service Providers shall ensure
compliance of TRAI & Department of Telecom (DOT) instructions and guidelines as
well as mechanism for verification of new connection, strictly and without fail.
Further, MSPs shall issue appropriate instructions/advisory to the vendors to ensure
activation of new SIM cards only after due diligence in verification of the new
connections and after following Standard Operation Procedure (SOP).
Mobile Service Providers shall keep check over abnormal purchase of SIM cards by
their distributors during the election period. The abnormal case shall be reported to
CEO office, through email, on the same day with the details such as name of the
distributor, address, contact nos., area allotted, quantity purchased and reasons of
abnormalities.
Further, Mobile Service Providers shall also keep vigil over the cases of abnormal re-
charging and abnormal calling. Such cases shall also be reported to this office
through email with relevant det:
Mobile Service Providers shall take all necessary steps to ensure that no
objectionable SMSs which are violating the provision of election law, Model Code of
Conduct and the ECI’s directions and instructions issued in this behalf, are
transmitted. They shall issue necessary instructions / advisory to the third party
operators in this regard.
The office of the Chief Electoral Officer is preparing a Caller Tune of around 45
seconds for the awareness of the electors. The Caller Tune shall be provided to all
the Mobile Service Providers by 25.01.2015, who in turn will provide facility of this
Caller Tune to the election officers as well as all their customers, free of cost, during
the entire election period till 10" February, 2015. The Mobile Service Providers shall
provide the CODES to this office by 11.00 AM on 27.01.2015 for circulation to
election officers and media campaign. Mobile Service Providers shall make all efforts
to circulate the CODES to their customers by various means as part of Public
Awareness Campaign.
Mobile Service Providers shall transmit the following SMS to all their customers for
the purpose of awareness amongst electors of Delhi between 04" - 06" February,
2015 using this office message ID- TD-CEODE
“Delhi Votes on 07" February, 2015 — Don’t forget to exercise your right.
CEO, Delhi
Call Centre No. 1950”3. All concerned are hereby directed to ensure the strict compliance of above said
directions as well as other instructions issued by ECI from time to time during the
General Election to Delhi Legislative Assembly - 2015 and shall also be brought to the
notice of all concerned immediately.
4. All reports should be sent on email jtceo.delhi@gmall.com.
5. This issues with the prior approval of CEO, Delhi,
List of Encl:
ist of State Level & District Level Nodal Officers of MTNL.
List of State Level Nodal Officers of 08 Mobile Service Providers of Delhi,
List of 09 District Election Officers of Delhi,
List of 09 SDM (Election) of Delhi,
Attendance Sheet.
List of 70 Voters Centers of Delhi.
Report Proforma — SMS-1 4
a
! \\\S
(RAJESH GOYAL)
JOINT CHIEF ELECTORAL OFFICER/
‘STATE LEVEL NODAL OFFICER (EEM)
SNOWeAwNE
Relevant EC! instructions/Annexure-63.
To
1. Sh. Sunil Bhadu, Director, DoT, GOI, 5" Floor, MTNL TE Building, Nehru Place, New Delhi.
2. Sh. Sudhir Gupta, Secretary, TRAI, Mahanagar Door Sanchar Bhawan, Jawahar Lal Nehru
Marg, New Delhi-110002.
‘Sh. Thomas Vargha, Joint Advisor, TRAI, Mahanagar Door Sanchar Bhawan, Jawahar Lal
Nehru Marg, New Delhi-110002
4. Sh. Sanjay Kapoor, SIO, NIC, Delhi Sectt.
5. Sh. Jitender Kumar, Technical Director, NIC, Delhi Sectt.
6. Sh... Gautam, DCP (Communication), Delhi Police
7.
8
Sh. B. K. Mittal, Executive Director, MTNL.
Sh. A. & Srivastava, CGM(O), MTNL, State Level Nodal Officer for landline and broadband.
9. Sh. Imtiaz Ahamad,GM (BSS) WS, MTNL, State Level Nodal Officer for Mobile Services,
10. Ms. Mandakini Singh, Nodal Officer, Bharti Airtel
11. Sh. Ashish Mathur, Nodal Officer, Aircel
12. Sh, Rajender Avasthi/Sh. Sudhir Arora, Nodal Officer, Reliance Telecom.
13. Sh. Anuj Bhatia/Sh, Manish Gupta, Nodal Officer, Vodafone.
14, Sh. Rajeev Ranjan, Nodal Officer, Tata Teleservices.
15. Sh. lyotish Moharana, Nodal Officer, SSTL,
16. Sh. Pankaj Kumar/sh. Amarnath Singh, Nodal Officer, Idea
17. Sh. Guru Raghavender/Sh. S.K. Arora, Nodal Officer, MTNL
18. All District Level Nodal Officers of MTNL (As per list enclosed)
No.F.COE/EEM/SMS/2015/-2 629, Dated :- 94y~o|~ Lois
Copy to:
1. All 09 District Election Officers of Delhi.
All70 Returning Officers of Delhi.
2.
3. PS to CEO, Delhi
tc a.
5. System Analyst (IT), CEO, Delhi ON
(RAJESH GOYAL)
JT. CHIEF ELECTORAL OFFICERA
State Level Nodal Officer for Landline and Broadband : Sh, A.K. Srivestava, CGM(O), Mob, 9868133345, Off TNo, 23324848
E-mail: egmo@bol.net.in
State Level Nodal Officer for Mobile services iaz Ahmad, GM(BSS)WS, Mob, 9868131857, Off:T.No.24329556 ~~
ambssws@ gmail.com
[SINo. [Name] Name of | Office Address | Mobile No. ] Office | Exmail Alaternate Nodal Officer
f Nodal Landiine
i= District_| Officer No.
Vimal Kumar
Mob, 9013017171 a
West“ | Bhatiaya, "| Garden Metro
p North-”[Harwesh | Near Rajouri | 9868112797 | 25430013
| GM (West) | Station, Rajouri |
Gad
(ee NDelhi i
[2 [Nonthy TAK: G-Block DBA] 9868137788 | 22053533 | gmiv@bolaguin [Tes Singh
East | Agarwal, | Market, Preet Mob. 9868136757
| GMCTY) | Vihar, Delhi-
92. a
{3 South BK. Tiwari, 9868135135 26188080 Sunil Badoliya .
GM(BCP) Mob. 9013130757 vs
[4 Central | SP. Singh, 9868138687 | 23234141 | eme@boluetin | MK Khurone
GM(East) Mob. 9868137075
| Ground, New
es fea Delhi.Harwesh
Near Rajouri | 9868112777 [ 25432213 | gmwesi@bolneLin | Vimal Kumar
Bhatiaya, | Garden Metro Mob. 9013017171
GM(West) | Station, Rajouri
Garden, j
N.Delhi
AK G-Block DDA | 9868137788 | 22053333 | smiy@bolnetin | Jesram Singh
Agarwal, | Market, Preet ‘Mob. 9868136757
GM(ry) | Vihar, Delhi- |
92.
RM Sanchar ‘9868139000 | 27918000 | gmmbn@bolnetin | Bhuvan Vikram Mishra
Tiwari, | Parisar, Sector- Mob.9013139974
Gm(North) | 3, Robi
N.Dethi
SP. Singh | MDS. 9868138687 | 23234141 | gmc@bolnetin MX, Khurana |
GM(Fast) | Bhawan, Mob. 9868137075
JLNehra
Marg, Opp.
Ram Lila
Ground, New
___| Delhi. Sf
Satish ‘CGO Complex, | 868138811 | 24328808 [eme@bolnetin | Devender Goel
Tandon Lodhi Road, Mob. 9868137244
GM(Central) | New DelhiContact Details in respect of Mi
obile Operators
S.No. Name Mobile No. ‘E-mail
1 [Pankaj Kumar f | TET 9891005405 ~pankaj.kumar6@idea.adityabirla.com
2 Bee raitar’ Evi idea i 9891005102 amarnath singh@idea.aditya
3 ish Es Ltd. 9716199902 ___ashish.mathur@aircel.c
4 |Mandakini Singh _Bharti Airtel Ltd. 9958219952 a -
5 |Rajeev Ranjan _Tota Teleservices Ltd 9212108728 | =
6 [Anuj Bhatia a Vodafone 9811918502 QM
7___|Manish Gupta ae __ Vodafone 9811919550 ____Manish.gupta1@vodafone.com
8 _ [Guru Raghavende ___MTNL 9868139911 gurugoudmtni@gmail.com
10 [Jyotish Moharana a Zc _MTs 9136006403 jyotish.moharana@mtsinc ar
11 |Rajender Awasthi Rcom 9312205865 _rajender.avasthi@relianceada.com
12 Sachin}. Arora, __R.Com | 7827301924 | _ sachi
Lae I | z (aa a
it of Officers of TRAI & DOT
a Rasnesieosaieee Se Fi aa
|
S.No. Name Organisation Mobile No. | E-mail
13 _|Sunitahadu SSL hep sessis64a1 | ditermd-dot@ricin
14_|Robert Ravi 2 __TRAL 9868327782 i advqos@trai.gov.in
15 _|Sudhir Gupta (Secy.) TRAIL 23237448 secretary @trai.gov.inOFFICE OF THE CHIEF ELECTORAL OFFICER-DELHI
LIST OF DISTRICT ELECTION OFFICERS OF DELHI
Distt No|pistt Name | OfficorName | Phone Office Fax Email 1D Address
T | Nortiewest |~Sh. Sanjay DeOSaTES 25952500