VISH KRISHNAN: Invention activities are focused on breakthrough advances,
often unconstrained and not worried about applications.
They're really pursued intrinsically, you know, with intrinsic motives. Innovation, on the other hand, may be seen as the translation, the adaptation of these breakthroughs to address some real market needs. In fact, we might think of invention itself as a special type of innovation that is pursued for its own sake without worrying about commercial impact. Or we might think of invention as the upfront activities that are producing the seeds, the breakthrough inputs to the innovation process which must ensure then that some compelling needs are identified for impact, for market adoption, and for customer usage. Now, consider our innovation processes of the last few years, especially used in our industries. Since innovation involves bringing new approaches and technologies to fruitful application, it can happen in one of several pathways, at least a couple of major pathways. Throughout the 20th century, we have had a more technology-driven innovation approach where a company such as Intel, for example, works really hard to find matching applications for advancements in transistor technology that was originally invented at Bell Labs but now governed by their so-called Moore's law, which really is that aim to keep this technology advanced. We call this a seed-driven or a supply-driven innovation approach where the advancements in transistor seeds are really pacing this particular area. Intel, Qualcomm, and their peers engage in furious development of this transistor technology, and create products to work with customers, such as computer companies and cell phone handset companies, to get these innovations out, and tightly designed them for application and for adoption and usage. In this case, the transistor as a seed really drives the innovation process. But you have to find new applications, such as smartphones. This is seeds-driven innovation, starting with the seed and finding applications. During the last 20 years, we have had a progress on another approach we might call needs-driven innovation, which place high emphasis on starting with the needs, doing extensive studies of the market to identify, to unearth, to capture customer needs, which are then used to find a solution. In this case, we start with the need. We swim in the fishbowl with the customers. We really spend time with the field to find out what is bothering them, what their problems are, what their pain points are, and then try to discover new technological approaches to solve these problems. Which is better, the needs-driven approach or the seeds-driven approach? Well, it depends. There are merits to both these approaches. There are also significant challenges associated with solely using one of these approaches. We will argue that using just one of these approaches is like clapping with one hand. And if you really want to have impact, you really need to integrate them in a closed loop. That's what we'll call accelerated innovation. We'll discuss each of these approaches in greater detail and then learn to put them together.