TLC ONLINE

Cloud subscription access to official

Temenos learning and certification
TLC ONLINE
The fastest and easiest way to
get you and your team certified
as TEMENOS software experts
THE SOLUTION - TLC ONLINE
TLC ONLINE is a cloud-based, individual annual subscription service which delivers easy access to digital training
materials covering Temenos products and technologies from wherever you are, at whatever time suits you.

Focus on the individual

A TLC ONLINE membership belongs to the individual, allowing the focus to be personalised to their own development needs,
including access to recommended learning pathways to assist and accelerate the learner’s progression through five progress levels
and official Temenos certification. Members also have the ability to edit and promote their TLC digital profile and connect with
other members to seek and share knowledge within the online community, while growing their own network, building their personal
profile and highlighting their expertise and achievements.

A global, social learning network

Temenos recognises the changes in the way learning is consumed and moreover, demanded in the digital age. As part of our
commitment to modern learning TLC ONLINE provides access to a community of like-minded individuals who can come together,
and learn together, building their knowledge and network simultaneously. As they learn from the expertise and experience of
others and accelerate their own leaning and certification, the benefits are passed onto your teams and organisation.

A choice of accessible and flexible learning and certification programmes

Members can browse our training course options called ‘Learning Packs’ and purchase them based on relevancy, so only pay for
what they need, when they need it. They are then able to access the official Temenos training materials, recommended learning
pathways, exams and certifications associated with that learning pack. Where applicable, access to our T24 familiarisation
sandboxes will also be avaialble. The training and exams, and can be accessed any place, any time and on any device; because
of this a member’s progress to certification can be significantly accelerated.

A fast and tangible return on investment

The low cost of annual membership subscription, coupled with the ease of access to purchase flexible learning packs and
$ accelerated learning paths has a proven record in enabling rapid upscale, thus providing significant and immediate return on your
investment.
TLC ONLINE the fastest and most accessible way to gain official Temenos certification.
 WHAT’S YOUR TLC
TLC ONLINE has been redesigned with the TEMENOS ecosystem of clients, partners and developers in mind. Providing a range of membership
types to suit all, transparency of competency through our levels system and official training and certification via our learning packs

TYPES LEVELS CERTIFICATION

• PREMIUM • INNOVATOR • LEARNING PACKS
• SPECIALIST • PRACTITIONER • RECOMMENDED PATHS
• SOCIAL • ACCREDITED • BITE SIZED LESSONS
• ASSOCIATE • SELF CERTIFICATION
• MEMBER
TLC MEMBERSHIP TYPES - DEFINITIONS

MEMBERSHIP TYPE DEFINITION BENEFITS COST

Annual TLC membership fee required to The annual joining fee provides entry €  175 pa

join the TLC Online community.
SOCIAL
Membership and has to be held as a
minimum requirement for all other plans.
MEMBERSHIP
to the platform, exclusive updates and
news, and access to join, gain and share
knowledge with our community of
Temenos experts.

Additional plans require a valid membership (cost shown not inclusive of membership fee)
Full membership, access to all tools, Premium members enjoy unlimited and €1,575 pa

BAND A
materials and services.* unrestricted access to all online Temenos
PREMIUM Learning tools, materials and services
without extra cost.
Product specific access to tools, materials Improves relevancy providing specific €1,050 pa

BAND C BAND B
and services at reduced cost via banded learning paths in line with roles.
packs.
Dual price banding reflects depth of
SPECIALIST course content creating greater value and
flexibility.
€525 pa

*Engine Lite is not included in Premium Membership but can be purchased in addition to product packs
 TLC MEMBERSHIP LEVELS
Members start their journey to a certification by selecting the appropriate learning path. As they complete courses and pass exams they will earn membership credits
and certifications, which progress them through our five levels of attainment. A TLC Member’s level will be indicated using the system shown below.

INNOVATOR
PRACTITIONER
500+
ACCREDITED Credits
400-499
ASSOCIATE Credits
275-399
MEMBER Credits
150-274
Credits
0-149
Credits
OFFICIAL LEARNING MATERIALS - TLC ONLINE LEARNING PACKS
Through the purchase of our various learning packs, TLC Members have the option of enjoying four key entitlements

Official online
learning materials

Recommended
learning pathways

T24 T24 familiarisation

sandbox*

TEMENOS
CERTIFIED Self-moderation, exams
and measuring progress

*Not avaialble within all Learning Packs

OFFICIAL ACCESS TO ONLINE
LEARNING MATERIALS
The Temenos Learning Community is the only place where you can
access the lastest, official Temenos learning materials, and our TLC
Online learning packs provide our members with the easiest and
fastest way to access them.
Training materials are accessed directly in the cloud, meaning they are always current and up
to date, and always available so long as the member is online with a valid learning pack.
Learning material access provides members with
• Over 200 courses in total
• Courses cover technical and functional topics
• Active content enrichment roadmaps
• Unlimited access to official product content
RECOMMENDED LEARNING
PATHWAYS

With the purchase of our learning packs, TLC ONLINE can

deliver personalised pathways to help accelerate learning by
recommending the most relevant courses mapped to a member’s
own needs.
This guidance can provide accelerated routes to success using one or more of the
pathways listed below:

• Technical pathways;
• Functional pathways; and
• Product-based pathways
T24 FAMILIARISATION
SANDBOXES
Through the TLC ONLINE platform, Premium members and those
who have purchased learning packs with associated sandboxes
have 24x7 access into our T24 Familiarisation Sandboxes.
Members can then accustom themselves with various T24 environments; from R16 through
to R18.
Transactional facilities such as COB are now available and run at set times, these times are
published on the TLC Online portal.
However TLC Online sandboxes do not allow members to set their own parameters or
write code within the environment.

The sandbox provides unlimted access to:

• TEMENOS Standard Model Bank Suites
• User guides and ‘how to videos’

T24
EXAMS, SELF MODERATION AND
PROGRESS MEASUREMENT

When an individual has completed a course module

and any necessary pre-requisites they may be in a
position to take an exam.

Key advantages of our self moderating exam system are:

• Sit exams independently, at your pace in your space
• Take as many exams as you like, no restrictions
• No examiner, no classroom, no travel... no additional cost
• Easily track activity and performance
• Exam passes gain you credits
• Credits allow you to climb through the membership levels
• Course success and passes will show on your private profile
.

TEMENOS
CERTIFIED
 HOW TO GET STARTED AND STAY AHEAD
1. JOIN THE COMMUNITY 2. CREATE YOUR PROFILE

Joining the TLC Online Community starts at Once your membership is

just EUR 175.00 giving you access to our live, you can set up your
global learning community and the platform community profile to start
from where you can purchase the training networking, seeking and
that is right for you. Membership is on an sharing knowledge
individual basis – all training progress and
certification are YOURS.

3. YOUR’E READY TO GO
5. GET NOTICED 4. GET QUALIFIED
You are now ready to choose the right product
Receive official Temenos certification Pass each stage of competence to see
learning pack for you so you can access the
and credits to take you throught the your certification level go from Member,
relevant online training materials, recommended
TLC Levels to display on your online to Accredited to ultimately becoming the
learning pathways and exams to reach your
profile, your CV and even LinkedIn highest level of recognition as a Temenos
certification. Or go ‘Premium’ and get access to
Innovator
multiple learning packs and over 200 courses

7. STAY CONNECTED
6. STAY CURRENT
While you are a member you will receive
TLC Online is the fastest way to access official
exclusive content, updates, news and invites to
Temenos training materials, and is the always up
events, and renewal and upgrades are easy.
to date with latest updates and courses avaialble
Stay ahead, stay current, stay connected.
WHAT IT COSTS

€175.00 p.a
Join our digital learning platform, set up your
profile and interact with our community for
an annual subscription fee of just ...

Then browse our flexible learning packs and select the training
and certification programme that suits, or upgrade at anytime.
Our multi-point price plans can be found overleaf .
Payments can be made by credit card or invoiced

Already and existing Certified Partner?

Please contact your Partner Manager to discuss a membership plan specific to you.
 WHAT IT COSTS - MEMBERSHIP TYPES AND FEATURES MATRIX

KEY FEATURES
TEMENOS

MEMBERSHIP TYPES T24

PRICE P.A.
CERTIFIED

Joining Fee Social Membership* ü ü €175.00

Community and News
Band A Premium Pack** ü ü ü ü ü €1,575.00
Discounts on Public
Band B Specialist Packs Access courses
T24 Transact (Core) ü ü ü ü ü €1,050.00
Learning paths and courses
Wealth ü ü ü ü Q4 2019 €1,050.00
Engine Lite** ü ü Q4 2019 Q4 2019 - €1,050.00 TEMENOS
CERTIFIED
Exams and Certification
Band C Specialist Packs

Analytics Q3 2019 Q3 2019 Q4 2019 €525.00

T24 Familiarisation Sandboxes
ü ü

FCM ü ü Q3 2019 Q3 2019 Q4 2019 €525.00

* A Social Membership is required as a
Migration ü ü Q3 2019 Q3 2019 Q4 2019 €525.00 minimum. A valid membership is the
Upgrade ü ü Q3 2019 Q3 2019 Q4 2019 €525.00 only way to access the learning packs
** Engine Lite is not included in Premium
Membership but can be purchased
separately or in addition to.
VALUE PROPOSITION

HIGH • Quick and easy set up

SPEED AND • Low cost annual subscription – no travel, no trainer

LOW COST • Enables rapid upscaling and instant ROI

THE ONLY • Access to ‘official’ Temenos learning materials

OFFICIAL • Access to exams - self-moderation

ACCESS • Access to T24 familiarisation Sandboxes

IMPROVED • Accelerated learning – Visible progress gamification

EMPLOYEE • Simultaneously builds knowledge & personal profile

ENGAGEMENT • Content – Exclusive to TLC Online members

GET CONNECTED,
GET CERTIFIED,
GET AHEAD
Next steps
Apply to join the TLC ONLINE today at www.tlc.temenos.com/signup

OR

Learn more about TLC ONLINE through our videos at: tem.mn/tlc_vids

Learn more about the Temenos Learning Community on our website at: www.temenos.com/tlc

Email us for further information at: tlcenquiries@temenos.com

Temenos Group AG (SIX: TEMN), headquartered in Geneva, is the world’s leader in banking software, partnering with banks and other financial institutions to
transform their businesses and stay ahead of a changing marketplace. Over 3,000 firms across the globe, including 41 of the top 50 banks, rely on Temenos to
process both the daily transactions and client interactions of more than 500 million banking customers. Temenos offers cloud-native, cloud-agnostic front office
and core banking, payments, fund management and wealth management software products enabling banks to deliver consistent, frictionless customer journeys
and gain operational excellence. Temenos customers are proven to be more profitable than their peers: over a seven-year period, they enjoyed on average a
31% higher return on assets, a 36% higher return on equity and an 8.6 percentage point lower cost/income ratio than banks running legacy applications.

©2019 Temenos Headquarters SA - all rights reserved.

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