MARY JANE P.

MARIQUIT
Block 26 lot 3 Humel heritage Longos Malolos, Bulacan
09064811597
mj1996.mm@gmail.com

QUALIFICATIONS

o Passion to Learn new technologies

o Experienced in setting up and troubleshooting.
o Knowledgeable with Ticketing System and experienced on
resolving tickets

OBJECTIVES

To work in creative & challenging environment where the acquire skill can find best
usage and a new skill get a better chance to be developed.
To be a part of team working for the benefit of organization by sharing best knowledge,
skills and effort to accomplish it’s common objective.

PERSONAL DATA

Age: 24
Gender: Female
Status: Single
Date of Birth: July 29, 1996
Place of Birth : Manila, Philippines
Citizenship: Filipino
Languages: English and Filipino
Religion Catholic
Mothers Name : Marissa Mariquit
Fathers Name: Dario Mariquit

ACADEMIC BACKGROUND

Primary Mary Anne School of Learning

Tabang Plaridel Bulacan
2005-2009

Secondary Anne’s Academy

2009-2010
Rocka village Plaridel Bulacan

Liceo De Pulilan Colleges

Longos Pulilan Bulacan
2010-2013
Tertiary Bachelor of Science in Information Technology
STI College Malolos
June 2014 to May 2018

SEMINAR/ CERTIFICATIONS

Mobile Game Development

STI College Malolos
May 2014

National Youth Convention

Clark Pampanga
November 2016

INTERNSHIP

EASE Technology Solution

November 6 2017 – February 14, 2018
B12 L11, Eucalyptus Street, Green Plains Subdivision, Brgy. Pio Cruzcoza, Calumpit, 3000
Bulacan

o Determining problems, troubleshoot and advice users.

o Diagnose and resolve tickets technical hardware and software issues.
o Advise user on appropriate action

STRENGTHS
o A high tolerance of stress and enjoys responsibilities
o Lead & work as a team in an organized way
o Great time management skill
o Good oral and presentation skills
o Quick learner with Good grasping ability

WORK EXPERIENCE

Mind Dragon Consultancy Firm – Go Wireless Verizon Retailer

Associate Operations Analyst
May 22, 2018 up to Present

• RQ Support Emails and Calls (INBOUND/OUTBOUND)

 • In Store pick up Emails and Calls (INBOUND/OUTBOUND)
• Salesforce support
• Emails Sends Tracking
• Go Advantage Program
• Team Consolidation Report
• GRIP Pelican Cases
• Dropship/AVF (Ecommerce)
• Store Monitoring
• Go Task /Clockin/GoTime
• Gotask Project Launching

CHARACTER REFERENCE

Christopher Fernando
Mind dragon Consultancy firm
Senior HR
christopher.fernando@gowireless.com

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Applicant Signature