Account Number 09569 411894-05-7

Billing Date 10/21/10

Total Amount Due $59.65
Payment Due by 11/15/10
Page 1 o f 2
Contact us: www.comcast.com 1-301-424-4400

JAMES LAWRUK Monthly Statement Summary

Previous Balance 59.70
For service at: Payment - 10/19/10 - thank you -60.00
10600 KENILWORTH AVE APT 201
BETHESDA MD 20814 New Charges - see below 59.95
Total Amount Due $59.65
News from Comcast Payment Due by 11/15/10

This bill reflects a change in the FCC Regulatory Fee from

$.08 to $.07.
New Charges Summary
XFINITY Internet 59.95
Introducing Comcast4U - a quick, easy way for Comcast
customers to get the information they want just by texting Total New Charges $59.95
Comcast. Simply text for On Demand listings, network TV
listings, helpful account information and more. To learn more
and to register, visit text.comcast.com. Thank you for being a
Are you a small business owner? Did you know Comcast valued Comcast customer!
offers a full array of Voice, Internet and Video products
designed to help small businesses meet all of their
communication needs? Visit business.comcast.com/beltway8
today for more details. Sign up for service today and receive
one free month.

Go paperless with Ecobill; learn how to view and pay your

Comcast bill online at www.comcast.com/ecobill.

You can make one time, as well as recurring, credit card

payments at no charge through our website:
www.comcast.com.

Detach and enclose this coupon with your payment. Please write your account number on your check or money order. Do not send cash.

Account Number 09569 411894-05-7

Payment Due by 11/15/10
9609 ANNAPOLIS RD
LANHAM MD 20706-2005 Total Amount Due $59.65

------- manifest line -------- Amount Enclosed $

Make checks payable to Comcast
JAMES LAWRUK
10600 KENILWORTH AVE APT 201
BETHESDA MD 20814-
COMCAST
PO BOX 3005
SOUTHEASTERN PA
19398-3005

09569 411894 05 7 1 005965

 Account Number 09569 411894-05-7
Billing Date 10/21/10
Total Amount Due $59.65
Service Details Payment Due by 11/15/10
Page 2 o f 2
Contact us: www.comcast.com 1-301-424-4400
Blast! Internet Service will receive a speed increase from the
XFINITY Internet current downstream speed of up to 16 Mbps and upstream
speed of up to 2 Mbps to the new downstream speed of up to
20 Mbps and upstream speed of up to 4 Mbps. Customers will
Hi-Speed Internet 11/01 - 11/30 59.95
need to power cycle their modems in order to receive the new
Without Cable speeds. Visit www.comcast.com (Help & Support) for details on
Modem Rental 11/01 - 11/30 0.00 how to power cycle your modem. This speed increase will not
impact the monthly price of Comcast's Blast! Internet Service or
Total XFINITY Internet $59.95 associated equipment.

FOR YOUR INFORMATION

Under its Franchise with Montgomery County, Comcast of

Montgomery County has the following rebate policy: In the
event of a Service Interruption (loss of picture or sound) of one
or more channels to any subscriber, Comcast shall repair the
Service Interruption as soon as possible. This obligation is
satisfied if Comcast offers the subscriber the next available
repair appointment within a 24 hour period following the Service
Interruption, or at the request of the subscriber, to a mutually
convenient later time for the repair call, and successfully repairs
the Service Interruption during the agreed appointment. If the
Service Interruption is not repaired at the time of the scheduled
appointment, the subscriber will receive a credit of 10% of the
subscribers normal monthly bill for each 24 hour period, or
segment thereof, that the Service Interruption continues beyond
the scheduled repair call. You may contact Comcast @ (301)
424-4400.

Closed Captioning Customers: For assistance call

(800)266-2278 or go online for email or live chat at
www.comcast.com/support. For written concerns contact Rick
Germano, Comcast Closed Captioning Office, 1701 John F.
Kennedy Blvd., Phila., PA 19103-2838, email:
Closed_Captioning@Comcast.com. fax:(215)286-4700 or leave
a message on our closed captioning line (215)286-8000.

On or around 10/1/2010, residential subscribers with Comcast's

Franchise Authority Lobby Locations

Montgomery County Government Montgomery County:
100 Maryland Avenue 20 West Gude Drive, Rockville, MD 20850
Rockville, MD 20850 Mon,Fri 8am-7pm, Tue-Thur 8am-6pm, Sat 8am-2pm
(240) 773-2288 Gaithersburg:
101A Lakeforest Blvd., Gaithersburg, MD 20877
Non-Sufficient Fund Charge Mon-Fri 8am-5pm, Sat 8am-2pm
Applies to all checks that are returned by the bank. This
$30.00 fee covers Comcasts costs associated with these Hearing / Speech Impaired Call 711 or
transactions. TTY (301) 294-7686

Late Charge For all inquiries/questions concerning your cable TV,

Customers will be assessed a late fee of 10% per month internet or digital voice service, please call:
of the past due balance that has not been paid n full after (301) 424-4400 or 1-800-COMCAST (800-266-2278)
45 days from the date the cable invoice has been sent. Please send all written correspondence to:
20 West Gude Drive, Rockville, MD 20850

Your FCC Community Code is MD0348