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Decree of Health Ministry - Business Sector - Protocol
Decree of Health Ministry - Business Sector - Protocol
CONCERNING
PANDEMIC SITUATION
Considering: a. that in order to break the chain of transmission of Corona Virus Disease 2019 (COVID-19), efforts
are being made in various areas such as the health, social and economic spheres.;
b. that the various policies aimed at expediting the handling of Corona Virus Disease
2019 (COVID-19) must continue to support the continuity of the public economy,
such that in terms of health, preventive and control efforts are necessary in offices
and industrial workplaces;
DECIDED:
Stipulated : DECREE OF THE MINISTER OF HEALTH ON GUIDELINES FOR THE PREVENTION AND CONTROL OF
CORONA VIRUS DISEASE 2019 (COVID-19) IN OFFICES AND INDUSTRIAL WORKPLACES IN
SUPPORT OF BUSINESS CONTINUITY DURING THE PANDEMIC SITUATION.
FIRST : Guidelines for the Prevention and Control of Corona Virus Disease 2019 (COVID-19) in Offices and Industrial
Workplaces in Support of Business Sustainability during the Pandemic Situation, as set out
in the Appendix which forms an integral part of this Ministerial Decree.
SECOND : The Guidelines for the Prevention and Control of Corona Virus Disease 2019 (COVID-19) in
Offices and Industrial Workplaces in Support of Business Sustainability during the Pandemic
Situation are intended to provide a reference for workplace managers/caretakers in
government agencies, private companies, State-Owned Enterprises (SOEs), and Provincial
and District/City Health Services.
THIRD : The Central Government, Provincial Governments, and Regency/City Governments are to
support and oversee the implementation of the Guidelines for the Prevention and Control
of Corona Virus Disease 2019 (COVID-19) in Offices and Industrial Workplaces in Support of
Business Sustainability during the Pandemic Situation, in accordance with their respective
authorities and with the possibility of involving the community.
FOURTH : This Ministerial Decree takes effect on the date of its issuance.
APPENDIX TO THE
DECREE OF THE MINISTER OF HEALTH OF THE REPUBLIC OF INDONESIA
NUMBER HK.01.07/MENKES/328/2020
CONCERNING
PANDEMIC SITUATION
GUIDELINES FOR THE PREVENTION AND CONTROL OF CORONA VIRUS DISEASE 2019 (COVID-19) IN
OFFICES AND INDUSTRIAL WORKPLACES IN SUPPORT OF BUSINESS CONTINUITY DURING THE
PANDEMIC SITUATION
PART I
INTRODUCTION
A. Background
WHO has declared Corona Virus Disease 2019 (COVID-19) a pandemic. The transmission of COVID-19 in
Indonesia is now increasingly widespread across regions and across countries, resulting in an increase in the
number of cases and/or number of deaths. This situation is increasingly affecting Indonesia’s political,
economic, social, cultural, defense and security spheres, as well as the welfare of its people, such that a
comprehensive strategy and effort are needed to expedite the handling of COVID-19. Observing the ever more
concerning spread and transmission of COVID-19 in Indonesia, the Government - through Presidential Decree
No. 11 of 2020 - has declared Corona Virus Disease 2019 (COVID-19) to be a Public Health Emergency in
Indonesia which must be counteracted in accordance with statutory provisions.
In addition, the President has also promulgated Presidential Decree Number 12 of 2020 concerning the
Declaration of the Non-Natural Disaster in the form of the Transmission of Corona Virus Disease 2019 (COVID-
19) as a National Disaster, which states that the countering of the national disaster caused by the spread of
Corona Virus Disease 2019 (COVID-19) is to be carried out by the Task Force for Expediting the Handling of
Corona Virus Disease 2019 (COVID-19), as well as Governors, Regents and Mayors as Heads of the Task Force
for Expediting the Handling of Corona Virus Disease 2019 (COVID-I9) in the regions, who, in setting policies in
their respective regions, must heed the policies of the Central government.
The handling of the COVID-19 pandemic requires the participation of all parties, including the Central
Government, regional governments, the private sector and all elements of society in the territory of the
Unitary Republic of Indonesia. The business world and working community will play a major role in breaking
the disease's chain of transmission due to the large size of the working population and its high degree of
mobility and interactions due to work activities. Workplaces, which serve as a locus of interaction and for the
gathering of people, pose a risk in terms of transmission that needs to be anticipated. Government Regulation
No. 21 of 2020 concerning Large-Scale Social Restrictions in the Context of Expediting the Handling of Corona
Virus Disease 2019 (COVID-19) states that one way in which Large-Scale Social Restrictions (PSBB) can be
implemented is by vacating workplaces. However, working life cannot be restricted forever and the economy
must continue to operate. To this end, following the implementation of PSBB and with the COVID-19 pandemic
ongoing, it is necessary to undertake mitigation and preparatory efforts for workplaces, as optimally as
possible, so that they can adapt through changes in behavior to the COVID-19 situation (New Normal). The
application of these guidelines is expected to minimize the risks and impacts of the COVID-19 pandemic in
workplaces, especially in offices and industries where there is the potential for transmission of COVID-19 due
to the gathering of large numbers of people in one location.
B. Objective
To enhance workplace efforts, especially in offices and industrial workplaces, in order to prevent the
transmission of COVID-19 among workers during the pandemic
C. Targets
These guidelines are intended for the Workplaces of Government Agencies, Private Companies, SOEs, and Provincial
and District/City Health Services.
D. Definitions
1. Close contact refers to person who has physical contact with, or is in a room with or visits (coming within a
radius of 1 meter) a patient whose case is classified as under surveillance or confirmed, within 2 days before
symptoms develop and up to 14 days after symptoms develop.
2. Mitigation refers to actions aimed at reducing or minimizing the impact of a disaster on society.
3. Asymptomatic Person, hereinafter abbreviated as OTG (Orang Tanpa Gejala), refers to someone who has been
in close contact with a COVID-19 patient (as confirmed by a PCR test) but has no symptoms.
4. Person Under Monitoring, hereinafter abbreviated as ODP (Orang Dalam Pemantauan), refers to someone
who has a fever (≥38C) or a history of fever; or symptoms of a respiratory system disorder, such as a cold/sore
throat/cough, for which there is no other cause based on a comprehensive clinical analysis, and in the 14 days
prior to symptoms developing had travelled or lived in a country/region reporting local transmission* or has a
history of contact with a confirmed COVID-19 case.
5. Patient Under Supervision, hereinafter abbreviated as PDP (Pasien Dalam Pengawasan), refers to someone
who has a fever (≥38C) or a history of fever; accompanied by cough/shortness of breath/sore throat/cold/mild
to severe pneumonia for which there is no other cause based on a comprehensive clinical analysis, AND in the
14 days prior to symptoms developing had travelled or lived in a country/region reporting local transmission* or
has a history of contact with a confirmed COVID-19 case.
6. Probable refers to a PDP who has undergone a RT PCR examination, the result of which is still inconclusive.
7. Confirmed Case refers to a patient infected with COVID-19 as confirmed by a positive test result by means of
PCR examination
8. Self-Quarantine refers to the Restriction of activities/separation of someone who is not sick, but may have
been exposed to an infectious agent or disease, with the aim of monitoring their symptoms and detecting
cases early. This is to be done at home or somewhere else provided for quarantine.
9. Self-Isolation refers to the Separation of someone who is not sick or infected by others, so as to prevent the
spread of infection or contamination. This is to be done at home or somewhere else provided for quarantine.
PART II
Measures are needed to prevent and control the potential transmission of COVID-19 in work environments.
This is to be carried out by all components in the workplace, from employees to the leadership level, as well as by
empowering all available resources. These measures are to be determined based on the level of risk associated with
the type of work and size of the business sector concerned, taking into account the following considerations:
1. Job/Work Factors
Types of jobs and their relationship to the potential danger of exposure to disease transmission need to be
identified in order to make efforts more effective. Such risk assessments are performed based on the potential
for exposure in the general environment while commuting, from co-workers and customers, as well as from
potential exposure due to travel to and from areas infected with COVID-19. Employees are classified into the
following risk groups;
• Low risk of exposure - Jobs which do not regularly involve dealing with/contact with members of the
public (customers, clients, or the general public) and other colleagues.
• Moderate risk of exposure - Jobs which regularly involve dealing with/contact with members of the public,
or other co-workers, visitors, clients or customers, or contractors.
• High risk of exposure - Jobs or work assignments that have high potential for close contact with people
known to be infected, or suspected of being infected, with COVID-19, as well as contact with objects and
surfaces that may be contaminated by the virus.
2. Non-Work Factors
3. Comorbidity Factors
• There is the potential, especially for the elderly, for the presence of comorbidities such as diabetes,
hypertension, pulmonary disorders and kidney disorders, as well as immunocompromised
conditions/autoimmune diseases and pregnancy.
4) Make the wearing of masks mandatory while commuting to/from the workplace, and while
at work.
5) Arrange for the nutritional intake of food provided by the workplace to consist of fruits
that contain lots of vitamin C, such as oranges, guavas and others, to boost physical resilience.
If possible, employees should be given vitamin C supplements.
b) Handwashing facilities
- Provide a greater number of handwashing facilities (soap and running water).
- Provide signs/directions to handwashing facility locations.
- Put up educational posters about proper handwashing methods.
- Provide hand sanitizer with alcohol concentration of at least 70% in places where
it is needed (such as entrances, meeting rooms, elevator doors, etc.)
Encourage employees to wash their hands when they arrive at work, before
meals, after contact with customers/meetings with other people, after using the
bathroom and after handling objects that might be contaminated.
- Coughing Etiquette
Cultivate an etiquette for coughing (by covering the mouth and nose with the
inner part of the arm), and if using a tissue when coughing or blowing your nose,
dispose of the used tissue in a closed rubbish bin and wash your hands with soap
and running water afterwards.
- Avoid using shared items such as prayer instruments, eating utensils, and
others.
2. For Employees
a. Stay at home
If there is no urgent need, don't leave the house. If forced to leave the house, wear a mask,
avoid places with large crowds, always keep a distance from others of at least 1 meter, do what
you need to do as quickly as possible and then go home. Obey instructions from religious
leaders.
b. Keep your home clean
• - Perform cleaning and mopping twice a day.
e. Get used to coughing/sneezing etiquette by covering the mouth and nose with the inner part
of the arm.
i. If there is no urgent or emergency complaint, avoid visiting health care facilities during the
pandemic; if forced to then come with a mask.
j. Only use trusted sources such as www.covid19.go.id when looking for information about
COVID-19.
B. WHEN RETURNING TO WORK AFTER THE LARGE-SCALE SOCIAL RESTRICTION (PSBB) PERIOD
1. For Workplaces
b. Make the wearing of masks mandatory while commuting to/from the workplace, while at work,
and while out.
c. Prohibit from coming to work employees and guests/visitors who have symptoms such as a
i. One day before coming to work, a COVID-19 Risk Self-Assessment is to be performed on all
employees to ensure that those coming to work are not infected with COVID-19. Guests
should be asked to complete a Self-Assessment form. (Form 1)
a) Officers taking temperatures must have been trained and must wear personal
protective equipment (mask and face shield) given that they are dealing with many
people who might be at risk of carrying the virus.
3) If the workplace is a multi-storey building, then the following vertical mobility protocols should
apply.
a) Use of elevators: limit the number of people using elevators, place markers on the
elevator floor indicating where elevator passengers should stand, preferably in a
position with their backs to one another.
b) Use of stairs: if there is only 1 staircase, try to avoid having employees cross paths
when ascending/descending. If there are 2 staircases, make one only for
ascending and one only for descending.
c) Arrange seating so as to maintain a distance of 1 meter in work areas/work tables,
when holding meetings, in the canteen, during breaks and at other times/in other
places.
l. If possible, provide employees with special transportation for commuting from their
mess/housing area to the workplace so that they do not use public transportation.
2. For Employees
a. Always apply the principles of the Healthy Lifestyle Movement (GERMAS) through a Healthy Lifestyle
and Hygienic and Healthy Behavior (PHBS) while at home, while commuting to and from work, and
while at work.
1) While commuting to/from work
a) Ensure you are healthy; if you have a cough, cold or fever, stay at home.
b) Wear a mask
c) Try not to use public transport, but if forced to use it:
• Keep a distance of at least 1 meter from others.
• Try to avoid frequent touching of public facilities, use hand sanitizer.
• Use your own helmet.
• Try use non-cash forms of payment, and if forced to hold money use hand sanitizer
afterwards.
• Avoid touching your face or rubbing your eyes with your hand. If forced to, use a
clean tissue.
2) While at work
• Upon arrival, immediately wash your hands with soap and running water.
• Use your elbow to open doors and press elevator buttons.
• Avoid crowding and keep a distance in elevators with your back to one another.
• Clean work tables/areas with disinfectant.
• Try to avoid frequent touching of shared facilities/equipment in work areas, use
hand sanitizer.
If a workplace finds/obtains information that an employee meets the criteria of OTG, ODP, PDP or Confirmed
COVID-19 case, then:
1. Immediately report this and coordinate with the local Health Center or Health Service (Form 4).
2. Employees that meet the criteria of Asymptomatic Person (OTG),
• Have a trained/competent medical officer take a specimen/swab for a Rapid Test Polymerase
Chain Reaction (RT PCR) examination.
• If the facilities for a RT PCR examination are not available, a Rapid Test (RT) examination can
be performed with the follow-up actions to the result outlined in the following table.
4. Employees who meet the criteria of Patient Under Supervision (PDP) are to be immediately referred to a
designated Referral Hospital (these can be seen at www.covid19.kemkes.go.id).
5. Every employee with the status of PDP as well as confirmed positive cases must undergo an Epidemiological
Investigation (Form 6). The purpose of this is to find close contacts/OTG of the person concerned (Form 7).
6. The following must then be done:
• Identification of contacts in the workplace environment, specifically identifying other
people/employees who have a history of interacting, within a 1-meter radius, with the ODP, PDP or
confirmed positive case, in accordance with the COVID-19 prevention and control guidelines.
(www.covid19.kemkes.go.id), use the form for identification of close contacts in the work environment
(Form 8).
• Employees who have had contact with an ODP, PDP or confirmed positive employee are classified into
2 groups (Rings) based on the activities in the past 14 days of the employee in question:
o Ring 1: Employees and others who have interacted directly, within a 1-meter radius, with the
ODP, PDP or confirmed positive case.
o Ring 2: Employees and others who have been in the same room/space as the ODP, PDP or
confirmed positive case.
Employees identified as belonging to Ring 1 and Ring 2 are to undergo a Rapid Test examination and
self-quarantine/isolation (work from home) while applying PHBS and Physical Distancing (the
procedures in line with the OTG criteria above). If symptoms arise, report this to a medical officer
immediately.
• Immediately perform cleaning and disinfection of the work room(s)/area(s) contaminated by the
unwell ODP, PDP or confirmed COVID-19 positive employee. (Guidelines on disinfecting can be seen at
www.covid19.kemkes.go.id.)
o Close off the work room(s)/area(s) used by the unwell employee for at least 1 x 24 hours
before the cleaning and disinfection process is carried out to minimize potential exposure to
respiratory droplets.
o Cleaning should consist of using disinfectant to wipe surfaces frequently touched by the
unwell employee in all work areas (for example work tables/areas, door handles, banisters,
elevators, water taps, etc.).
o Rooms/areas contaminated by the unwell employee (such as work rooms, meeting rooms,
toilets, prayer rooms, etc.) should be sprayed with disinfectant.
o Open doors and windows towards open space to increase air circulation in the location. If
possible, wait again for 1 x 24 hours after the cleaning and disinfection process is completed.
PART III
COORDINATION BETWEEN WORKPLACES AND LOCAL GOVERNMENTS IN DEALING WITH COVID-19
In dealing with the COVID-19 pandemic, Regional Governments are to coordinate with relevant agencies in the Task
Force for Expediting the Handling of Corona Virus Disease 2019 (COVID-19)/Gugus Tugas Percepatan Penanganan
Corona Virus Disease 2019. Governments, the private sector and communities must cooperate with each other and
collaborate in efforts to prevent and control COVID-19 in their respective regions. Workplaces and businesses form
part of society and play an important role in breaking the chain of transmission of COVID-19. The roles of each party
involved are as follows:
1) Health Services
• Conduct a risk assessment of the transmission of COVID-19 in their area.
• Provide outreach, monitoring, guidance and mentoring for workplaces in COVID-
19 prevention and control
• Monitor the implementation of COVID-19 surveillance conducted in the
workplace.
• Build and strengthen cross-program and cross-sectoral networks related to COVID-
19 surveillance in workplaces.
• Communicate with workplaces about the risks associated with confirmed COVID-
19 positive patients and the need for contact tracing in the workplace
environment.
• Coordinate quarantine/isolation facilities and COVID-19 health care facilities for
communities.
2) Manpower Services
In conjunction with Health Services, provide outreach, guidance and supervision in efforts to
prevent and control COVID-19 in workplaces.
6) Employees: are required to apply the principles of the Healthy Lifestyle Movement (Germas) to protect
themselves and their families from the transmission of COVID-19.
PART IV
CLOSING
The guidelines for the prevention and control of COVID-19 in offices and industrial workplaces were prepared, in
general, to help workplaces play a more effective role and be more vigilant in anticipating the transmission of COVID-19
in the work environment and providing the best possible protection for the health of their employees. These guidelines
can be developed by each individual workplace according to its own specific needs. It is hoped that the involvement of
all parties, governments, businesses and communities, in the prevention and control of COVID-19 in terms of workplace
arrangements will help minimize the impact of COVID-19 on the continuity of work, while in a macro sense also
contributing to the suppression of COVID-19 in society, thereby effectively preventing and controlling its transmission.