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The Ethics of Care As A Determinant For Stakeholder Inclusion and CSR Perception in Business Education
The Ethics of Care As A Determinant For Stakeholder Inclusion and CSR Perception in Business Education
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Abstract
Purpose – The purpose of the paper is to show that among business students, care ethics is a
determinant for corporate social responsibility (CSR) perception and stakeholder inclusion.
Design/methodology/approach – The research was conducted using a quantitative approach. The
population for this study consisted of students from a leading French business school.
Findings – Stakeholder inclusion is related to care ethics among students. CSR perception is related to
stakeholder perception. CSR perception is related to care ethics.
Research limitations/implications – Population sampled has cultural and curricula specificities.
Further research should extend the findings to other populations.
Practical implications – If business schools want their students to implement CSR when they later
become managers, they should build a bridge in the curriculum between business ethics education
based on the care theory (“educare”) and CSR teaching.
Originality/value – Empirical exploration of the relationship between teaching CSR and teaching
care ethics has not been undertaken. Relationship between care ethics and stakeholder theory has been
addressed in the literature but only from a theoretical perspective and not from an empirical perspective.
Keywords Ethics, Corporate social responsibility, Stakeholder analysis
Paper type Research paper
Foreword
Our paper shows that stakeholder inclusion and corporate social responsibility (CSR)
perceptions are related to care ethics among business students. As a consequence, care ethics
can be considered as an interesting avenue for educating business students to sustainability.
Indeed, business education has come under significant criticism despite tremendous growth
in enrollments in graduate business administration since the 1950s. Distrust and cynicism
regarding corporate leaders appears to be directed at business schools as well. In their
accusations of corporations – and especially of those in the financial world – many people
question the extent to which business schools have been “complicit” in the criminal behavior
of their alumni. Implementing care ethics in business education (Y. Pesqueux proposes to
name this process “educare”) could foster efficiency and legitimacy of business ethics
education. The educare strategy is meant to balance the predominance of the self-interest
Society and Business Review
Vol. 11 No. 2, 2016
This article is a republication made available for the anniversary issue of SBR. The original article pp. 217-230
was published in Society and Business Review, Vol. 8 No. 1 (2013) pp. 32-44 and can be found online © Emerald Group Publishing Limited
1746-5680
at: www.emeraldinsight.com/doi/full/10.1108/17465681311297667 DOI 10.1108/SBR-04-2016-0029
SBR model in business education by affirming the existence of the caring dimension among
11,2 students and managers. The care theory, therefore, proposes a powerful framework which
could change the business school agenda to favor a pluralistic vision of people based on
self-interest and altruism rather than based on a focus on self-interest alone. Educare
provides an interesting alternative perspective for the detractors of ethics who argue that
business is not about care, values or morality but about money. It is no longer necessary to
218 try “to “sell” students on the importance of ethics in business and its relevance to their
success. Rather, business schools can build on the fact that students do care: “the language of
care begins with the premise that we do care, not that we have a responsibility to care”
(Freeman and Liedtka, 1991, p. 97). People do not stop caring when in the “real world” of
business; we should all should abandon the “false duality that asks individuals to be
managers from 9 to 5 and humans for the duration of their day” (Freeman and Liedtka, 1991,
p. 97). The legitimacy of ethics in business curricula is not based on what people should do
but on what people are. People remain human beings when they engage in business,
whatever they say. By promoting a pluralistic vision of business agents, educare will teach
students that one dimension is not inconsistent with the other. Caring and self-interest
should not be incompatible with each other, and educare will help students to “un-learn” the
taboo of being empathic in business relationships. Educare aims at changing business
education so that students can be free to express and to listen to their inner motives, which
are not exclusively rationally self-centered. Ethics can, therefore, be implemented on a daily
basis in work relationships.
Introduction
It has been established that business ethics and CSR can be regrouped under the “business
and society” umbrella, but there is some ambiguity as to how the two are related (Schwartz
and Carroll, 2008). De George states that business ethics “embraces” CSR (De George, 1987,
p. 204), whereas Carroll considers on the contrary that the “ethical” dimension is “embodied”
in the “social responsibility” of the firm (Carroll, 1979, p. 499). Joyner and Payne argue that
these two concepts are “interchangeable” (Joyner and Payne, 2002, p. 300).
This ambiguity in the literature also prevails in teaching. As stated by a recent survey,
the majority of the Financial Times top 50 global business schools require their MBA
students to study one or more of the three following topics: “ethics, CSR and sustainability”
(Christensen et al., 2007). However, there is no consensus on whether these topics should be
taught together. Ethics and CSR can be either taught together or in separate courses. Nothing
in this survey is said about how the two are related. In this paper, I propose an empirical
exploration of the relationship between teaching CSR and teaching ethics.
I aim to show that when teaching CSR, one cannot set aside the question of moral
education, especially if we focus on care ethics. I assert that caring education – which I
propose to call “educare” (Pesqueux, 2011a) – is necessary in a business curriculum if we
intend to positively influence students’ perception of CSR. It is only through the development
of a personal care ethics that students will be inclined to perceive CSR as valuable in their
future career.
Indeed, CSR literature often gives great weight to collective aspects, whereas individual
perceptions are fundamental in nurturing a sustainable approach:
[…] a company’s social responsibilities are not met by some abstract organizational actor; they
are met by individual human actors who constantly make decisions and choices, some big and
some small, some minor and others of great consequence (Wood, 1991, p. 699).
This is why, in this paper, I focus on CSR perception, which is consistent with other research CSR
involving surveys which aim to understand how CSR is individually understood and perception in
perceived (Balasubramanian et al., 2005). I propose herein to explore how business students’
perception of CSR is primarily determined by their individual care ethics.
business
Rozuel and Kakabadse already addressed ethics as a “prerequisite” to CSR (Rozuel education
and Kakabadse, 2011). They show how people, more than roles, have to be taken into
account to understand how CSR is implemented. However, their analysis relies on a 219
“virtue/character” model of morality. From my standpoint, as I will show here, care
ethics seems more relevant as a moral grounding for CSR than virtue ethics because of
the basic similarity between care ethics and stakeholder theories: “just as stakeholders
theories of corporate obligations are articulated in terms of a web of relationships, so too
an ethics of care focuses primarily upon relationships” (Palmer and Stoll, 2011, p. 115).
To my knowledge, no empirical research has yet been conducted on the correlation
between the ethics of care and CSR. This paper aims to fill this gap and show that care
ethics is a determinant of CSR perception among business students. I will first list five
types of perceptions of CSR, and then I will give a two-sided definition of care ethics.
Once this foundation is established, I will show how both constructs are related via
stakeholder inclusion in the context of business education.
Hypotheses
I propose to test three different hypotheses in this paper. The first one is about the
relationship between the ethics of care and stakeholder inclusion. I assume that the more
caring business students are, the more they will be inclined to incorporate a variety of
stakeholders in a CSR approach. I specify H1 as follows:
H1. Stakeholder inclusion is positively correlated with care ethics among business
students.
Second, I will verify that our experimental design shows a relationship between CSR
perceptions and stakeholder inclusion:
H2. CSR perception is correlated to stakeholder inclusion among business students.
Third, I will verify the transitivity between H1 and H2. Hence, I assume that business
students’ individual ethics of care has a positive influence on their perception of CSR. I
specify H3 as follows:
H3. CSR perception is correlated to care ethics among business students.
To be more specific, I assume that this correlation will be negative concerning the
critical perception of CSR:
H3a. Critical CSR perception is negatively correlated to care ethics among business
students.
Method
Participants
The population for this study consisted of students from a leading French business school. In
total, 535 first-year masters of science in management students were sampled, and 450
questionnaires were properly completed, 84 per cent of the sample. They were 51.6 per cent
men. The students ranged in age from 18 to 39 (M ⫽ 21.2 SD ⫽ 2.39). The majority (66.4 per
cent) are students that entered the masters just after specific French preparation for top
business schools. The others entered the school after graduating from another program.
Also, 15 per cent report to be scholarship recipients, which, in France, is one of the most used
criteria to assess the social origin of students, and 30.8 per cent report having previously had
coursework on CSR.
Measures
Stakeholder inclusion. A six-item dependent variable (Z) was designed using a scale
ranging from 0, “I do not agree at all”, to 4, “I fully agree”. Each item of Z refers to a
different category of stakeholder that is considered to be incorporated in a CSR
approach. I have chosen the stakeholders that are given by Engster (2011) when he CSR
discusses the link between care ethics and the stakeholder theory: shareholders, perception in
employees, clients, suppliers, competitors and communities. Also, Z is the average of the business
scales of the various stakeholders (M ⫽ 2.8, SD ⫽ 0.73).
Corporate social responsibility. I designed items to illustrate the five different
education
conceptions of CSR previously discussed. For each item, I asked the students to rate on
a scale that ranges from 0, “I do not agree at all”, to 4, “I fully agree”. In Table I, the items 223
for each type of perception can be found. Interestingly, the critical vision of CSR is the
least adopted by students. We can also note that CSR is perceived to be more a moral
obligation than a legal requirement. In addition, the instrumental value of CSR relies
mostly on reputation management.
Care ethics. To our knowledge, the ECI metrics built by the Norwegian psychologist
Skoe (1993) is the only existing assessment tool for the ethics of care. It is based on an
interview consisting of four moral dilemmas, including a dilemma in a real context.
Raters score the interview to assess the level of ECI (from 3 to 12). This scale does indeed
seem to be statistically robust and has been used in many different areas in the field of
moral development psychology. Unfortunately, it considers care to be mainly a
reasoning ability, whereas I stated earlier that care has to be defined not only as
cognitive but also as an affective disposition.
DeMoss and McCann carried out a study based on an adaptation of the sentence
completion test (SCT) (DeMoss and McCann, 1997). This methodology has been tested
only once in the literature. Moreover, it was used to show if students were either
“justice-oriented” or “care-oriented”, which is not our intention here. Just like Skoe’s ECI,
the SCT is based only on individual dispositions, whereas, as I stated previously, care
also includes “practices” (Tronto, 1993).
Mean SD
Results
As shown in Table II, the Pearson’s correlation between CES and Z is significant and
equal to 0.34 (p ⬍ 0.0001). The correlation between CES and each category of
stakeholder constituting Z is also significant.
We can make several remarks based on these results. First, they clearly support H1
that stakeholder inclusion is related to care ethics among students. Second, the
assumption made by Engster (2011), about the order for stakeholder inclusion according
to care ethics, seems undermined by this survey. If employees are indeed at the top of the
list, suppliers and competitors are not excluded and shareholders are not prioritized.
Communities appear to be central and not secondary. I note that for business students,
care ethics is not obviously equated to the actual capitalistic model that puts the
shareholder at the center of the interests of the company’s strategy. This is in line with
some authors that see in care ethics a theory that leads to the wholesale rejection of
capitalism (Engster, 2011). We can note also that women do not include more
stakeholders than men. This is interesting, since I indicated earlier that the care theory
has often been considered to be a feminist theory. Finally, we can also observe that
taking a course on CSR does not create more desire for stakeholder inclusion. Here again,
this would point favorably to the care assumption that morality is not based mainly on
reasoning and classroom teaching.
The second assumption, that CSR perception relies on stakeholder inclusion, is
supported by the results reported in Table III. The relationship between CSR and
stakeholder inclusion is present among students whatever their perception (negative
correlation for critical perception and positive correlation for other types of perception).
Previous Scholarship
CES coursework Age Gender recipient
Table III.
225
CSR
stakeholder inclusion
correlations between
SBR Concerning the third and final assumption about the positive relationship between care
11,2 ethics and CSR perception, the results are reported in Table IV.
These results support our assumption that care ethics is a determinant for all kinds
of CSR perception. The specific assumption that CES is negatively correlated to critical
perception of CSR is also supported.
Previous Scholarship
CES coursework Age Gender recipient
Notes
1. This citation was translated from French by the author.
2. This citation was translated from French by the author.
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Appendix
Items for the care ethics scale:
• I am particularly sensitive to other people’s suffering.
• Sometimes, I think about people who are less fortunate than I am.
• I feel affected by people who are vulnerable or dependant on others.
• Generally speaking, other people’s problems don’t bother me much.
• When I see someone being taken advantage of, I feel kind of protective toward them.
• I would describe myself as a rather empathetic person.
• I understand people who feel they are not fully appreciated.
• When I pass homeless people in the street, I sometimes wonder how our society can find that
acceptable.
• I feel profoundly outraged by the suffering or poverty that some people are forced to live
with.
• When I see a pregnant woman or an elderly person in public transit, I willingly get up to let
them have my seat.
• When I see someone who has trouble crossing the street, I offer to help them.
• I sometimes help my friends who are having trouble.
• I regularly check in on people who I know are going through a difficult time.
• I do volunteer work for people in need.
Corresponding author
Kévin André can be contacted at: andrek@essec.fr
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