UNIVERSITY OF ZIMBABWE

Faculty: Commerce
Department of Business Studies
Management Development Unit (MDU)
Executive Certificate in Labour Relations

Module: Strategic Human Resources Management

Examiner: Dr S. Gumbe

Date of Examination : 24 January 2020

Duration: 2 Hours
Time: 0900-1100 Hrs

INSTRUCTIONS:
 This paper contains…… Five (5)…. Questions
 Answer question …..One (1) and any other Two (2)….. questions
 Start each question on a new page
 This question paper comprises… 2..printed pages

NB: DO NOT TURN OVER THE QUESTION PAPER OR COMMENCE WRITING

UNTIL INSTRUCTED TO DO SO.
Human Resources Management- labour relations

QUESTION ONE (COMPULSORY)

Define the term Strategic Human Resources Management and briefly explain the functions
that are performed in the process. Support your answer with relevant examples. (30 Marks)
QUESTION TWO
Discuss the advantages and disadvantages of internal recruitment (20 Marks)
QUESTION THREE
Evaluate how any motivation theory you are familiar with is being applied in Zimbabwe
today. Support your answer with relevant examples. (20 Marks)
QUESTION FOUR
Outline the steps in the performance management process. Explain the importance of
understanding each of the steps by human resources practitioners. (20 Marks)
QUESTION FIVE
Based on the Strategic Human Resources Management module, identify any four (4) lessons
you learnt that you consider as critical in your professional development. Support your
answer with relevant examples. (20 Marks)