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    Katy
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    Susan Clarke is a human resources manager for an IT distribution company. Some of her main responsibilities include recruiting new employees, organizing training for staff, and improving company working conditions. She enjoys working with people and finds her work interesting. However, she dislikes having to deal with difficult employees when conflicts arise. The most challenging part of her job is addressing worker conflicts and providing honest feedback.

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    Susan Clarke is a human resources manager for an IT distribution company. Some of her main responsibilities include recruiting new employees, organizing training for staff, and improving company working conditions. She enjoys working with people and finds her work interesting. However, she dislikes having to deal with difficult employees when conflicts arise. The most challenging part of her job is addressing worker conflicts and providing honest feedback.

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    © All Rights Reserved
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    20 views2 pages

    HR tasks and responsibilities

    Uploaded by

    Katy
    Susan Clarke is a human resources manager for an IT distribution company. Some of her main responsibilities include recruiting new employees, organizing training for staff, and improving company working conditions. She enjoys working with people and finds her work interesting. However, she dislikes having to deal with difficult employees when conflicts arise. The most challenging part of her job is addressing worker conflicts and providing honest feedback.

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    © All Rights Reserved
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    of 2

    A A BUSINESS SITUATIONS

    Working in human resources


    Lesson code: 13DJ-27PB-S5UN INTERMEDIATE

    1 HR Tasks
    Match the verbs on the left with the words on the right to form phrases.

    1. recruit a. company working conditions


    2. improve b. honest feedback
    3. verify c. job candidates
    4. interview d. new employees
    5. answer e. questions about company policies
    6. appraise f. references of job candidates
    7. give g. training for company staff
    8. resolve h. worker conflicts
    9. organise i. workers' performance

    Can you think of any other tasks that a human resources specialist may do?

    2 Listening

    Now listen to Susan Clarke describe her work as a human resources manager for an IT distribution
    company called Xcel Systems. Answer the questions below.
    Video

    1. Which of the tasks in Exercise 1 does she mention?

    .......................................................................................
    2. What does she enjoy about her work?

    .......................................................................................

    .......................................................................................
    3. What does she dislike about her work?

    .......................................................................................
    LE

    1/2
    AB

    You can review this worksheet online at www.linguahouse.com/ex


    Review your flashcards at least 3-5 times a week for 20 minutes to keep the material fresh in your memory.
    PI

    O
    c
    Linguahouse.com OC
    P H OT
    Working in human resources
    A A A A BUSINESS SITUATIONS

    3 Useful expressions for talking about your job


    Listen to the recording again and complete the sentences:

    1. My include recruiting new employees and organising training for company staff..
    2. It's also my to improve the company's working conditions.
    3. I my work very interesting mainly because I enjoy working with people.
    4. I don't like so much is when I have to deal with a difficult employee.

    Now complete the phrases below:

    charge most part quite responsible

    I'm for ...


    I'm in of ...
    What I like about my work is ...
    One task I don't like is ...
    The I don't really like is ...

    Rewrite sentences 1-4 above using these phrases.

    4 Role play
    Work in pairs. Describe your job to your partner using vocabulary from this lesson. Describe your
    responsibilities as well as what you like and dislike.

    5 Talking point
    Discuss any of the questions below.

    1. What is the most difficult part of human resources?


    2. How do you give honest feedback?
    3. How important is the role of human resources?
    LE

    2/2
    AB

    You can review this worksheet online at www.linguahouse.com/ex


    Review your flashcards at least 3-5 times a week for 20 minutes to keep the material fresh in your memory.
    PI

    O
    c
    Linguahouse.com OC
    P H OT

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