Test 4 Ges PART 1 ‘Complete the form below. Questions 1-10 Write ONE WORD ANDIOR A NUMBER for each answer Customer Satisfaction Survey Customer details Name: Occupation: Reason for travel today: Journey information Name of station returning to: ‘Type of ticket purchased: Cost of ticket: When ticket was purchased: ‘Where ticket was bought Satisfaction with journey Most satisfied with Least satisfied with: Satisfaction with station facilities: Most satistied wit Least satisied wits \Nolther satisfied nor dissatisfied wit: ‘Sophie Bird ticket a 5 yesterday Jack of seats, particularly on the 2 - available 74 9/@.125)/(Sp.773]PART 2 — Questions 14-20 Questions 11-16 abe the map below. Witte the correct letter, A-H, next to Questions 11-16. Croft Valley Park Norn gate ) (osm noon] a RE [oid museum fae ‘South gate 11 cafe 42 taiets 13. formal gardens 14 outdoor gym 15. skateboard ramp 16 wild flowers - Questions 17 and 18 Choose TWO lets, A-E. ‘What does the speaker say about the adventure playeround? Children must be supervised, costs more in winter. ‘Some acivties are only for younger children, No payment is required, Iwas recently expended moon> Quostions 19 and 20 Choose TWO letters, AcE. What does the speaker say about the glass houses? ‘They are closed at weekends. Volunteers ara needed to work thara. ‘They were badly damaged by fre. More money is needed to repair some of tno glass. Visitors can see palm trees from tropical regions. mooa>PART 3 — Questions 21-30 Questions 21-24 Choose the corect letter, A, B or Presentation about refrigeration 21. Whats Arnie ciscover rom reading about iehouses? ‘A why they were frst created how the lee was kept frozen © where they were located 22 What point doas Annie make about retigeration in ancient Rome? ‘A Itbecame a commercial business, B _Itused snow from nearoy. © Ittook a long time to become popular. 23. In connection with modern refrigerator, both Annie and Jack are worried about A the complexity ofthe tachnology. B the fact that some are disposed of iresponsibly, © the large number that cuickly break dawn, 24 What do Jack and Annie agree regarding domestic ridges? ‘A. They are generally good value for money, BThore are plenty of useful variations © They are more useful than other domestic eppliances, Questions 25-30 Who ls going to do research into each topic? Writo the corrsc eter, A, B or, next to Questions 25-30. People A Aerie Back © both Annie andl Jack Topics the goods that are ofigaratod ae the effects on health the impact on food producers the impact on cies — reftigerated transport _— domestic fridges. coe Seo suestening PART 4 — Questions 31—40 Complete the notes below. Wiite ONE WORD ONLY for each answer How the Industrial Revolution affected life in Britain 419th century ‘+ For the first ime, people's possessions were used to measure Britain's Nese ‘+ Developments in production of goods and in 32. ‘greatly changed Ives. MAIN AREAS OF CHANGE. Manufacturing ‘+ The Industrial Revolution would not have happened without the new types of BL nono that were used then, The leading industry WS $4 no-one ts rodets became Widely available) + New 35... made factories necessary and so more people moved ints towns. Transport ‘+ The raitways took the place of canals. ‘+ Because of the new transport: = gfeater 260655 10 36 se ‘made people more aware ‘of what they could buy in shops. ~ when shopping, people were not ite to buying 37 ae g00Ks Retaling ‘+The fist department stores were opened. + The displays of goods were more visible: ~ Inside stores because of better 38... ~ ouside stores, because 39... were bigger. Foren that was persuasive became much more common, (Gp. 125|(Bp.17] 79