Dear student,

Kindly find the below notes for SM module from Dr Lester.

To emerge stronger from the COVID-19 crisis, companies should start reskilling their workforces now
Adapting employees’ skills and roles to the post-pandemic ways of working will be crucial to building operating-model
resilience.
https://www.mckinsey.com/business-functions/organization/our-insights/to-emerge-stronger-from-the-covid-19-crisis-
companies-should-start-reskilling-their-workforces-now?cid=eml-app
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